BOSCH BOVA15 Inverter Ducted Split Air Source Heat Pump User Guide

June 2, 2024
Bosch

BOVA15 Inverter Ducted Split Air Source Heat Pump

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Specifications:

  • Family of Inverter Heat Pumps
  • 15 SEER System (IDS Light)
  • 18 SEER System (IDS Plus)
  • 20 SEER System (IDS Premium, IDS Premium Connected)

Product Information:

The Bosch IDS Family of Inverter Heat Pumps offers ultimate
comfort with maximum efficiency and minimal sound levels. The
systems are designed for easy installation, maintenance, and
service. The range includes IDS Light (15 SEER), IDS Plus (18
SEER), IDS Premium (20 SEER), and IDS Premium Connected (20 SEER)
models.

Bosch Inverter Drive Technology:

The Bosch Inverter Ducted Split Family utilizes inverter
technology to provide maximum comfort with minimum energy
consumption.

Features:

  • Energy-efficient
  • Easy installation & start-up
  • Support & spare parts readily available
  • Wireless connectivity (IDS Premium Connected)

Product Usage Instructions:

Installation:

The Bosch IDS Heat Pump system is designed for easy
installation. Follow the installation guide provided with the
product for step-by-step instructions.

Maintenance:

Regular maintenance is essential for optimal performance. Clean
or replace filters as recommended in the user manual. Schedule
professional servicing annually to ensure efficiency.

Control & Monitoring:

Use the Bosch EasyAir app for in-app product registration,
installation assistance, troubleshooting, and remote monitoring of
energy usage and alerts (IDS Premium Connected).

FAQ:

What is Inverter Technology?

Inverter technology helps adjust the output capacity of the
unit, allowing it to maintain a consistent temperature
efficiently.

Where can I find efficiency rebates?

Visit www.bosch-homecomfort.us to find available efficiency
rebates in the U.S.

“`

Bosch IDS Family of Inverter Heat Pumps
Quick Start Guide
The robust Bosch Inverter Ducted Split Air Source Heat Pump system utilizes just the right amount of energy to achieve ultimate comfort at maximum efficiency while keeping sound levels to a minimum. Designed for easy installation & start-up Support & spare parts readily available Easy to maintain & service

Bosch Inverter Drive Technology Provides
Maximum Comfort, Minimum Energy!

Product Brochure
Scan QR to view
Bosch IDS Family of Inverter Heat Pumps Maximizes your home comfort while minimizing your energy usage
www.bosch-homecomfort.us

Bosch Inverter Ducted Split Family
The Bosch Inverter Ducted Split Family provides supremely-efficient comfort by adjusting compressor capacity rather than a simple on/off control like other units, thereby reducing operating costs and saving you money. With enhanced humidity control and higher efficiency, the performance of the Bosch IDS Family provides you with maximum comfort with minimal energy usage! Our system’s intelligent features work in tandem with your thermostat to automatically adjust to your preferences, while integrated sound dampening features keep the equipment quiet for your peace of mind.

15 SEER System
IDS Light
NEW

18 SEER System
IDS Plus

20 SEER System
IDS Premium

20 SEER System
IDS Premium Connected (1)(2)
NEW

BOVA15

BVA15

u The first 15-SEER Inverter condenser on the market.
u With IDS Light, you get the comfort of our inverter system at a price point you’ll love!
u This system combines the standard efficiency BOVA15 outdoor unit with our BVA15 fixed-speed air handler.

BOVB18

BVA20

BOVA20

BVA20

u Our most popular system, the IDS Plus, provides the perfect balance of efficiency and comfort, without breaking the bank.
u This system combines the efficient and reliable BOVB18 outdoor unit with our exceptional BVA20 two stage constant torque ECM style air handler.

u Qualify for maximum energy rebates and save the most on energy costs with our highest efficiency offering: IDS Premium.
u This system combines our top tier BOVA20 outdoor unit with our exceptional BVA20 two stage constant torque ECM style air handler.

BOVB20

BVA20

u Provides the same premium 20-plus SEER energy efficiency.
u Features wireless connectivity.
u The Bosch EasyAir app enables in-app product registration, simplifies installation and troubleshooting, and allows remote monitoring of energy usage as well as critical alerts.

1

Visit www.bosch-homecomfort.us to find the (1) The connectivity features are only available

available efficiency rebates in in the U.S. (2) These features

your area. § Please go to www.bosch-homecomfort.us for full are offered for 2 years. Afterwards, certain fees may apply.

limited

warranty

details

*Product

sold

separately

Bosch Has Developed and Built The Perfect HVAC System For Your Home

Bosch IDS systems utilize just the right amount of energy to achieve ultimate comfort year after year, all while keeping sound levels to a minimum. Choose the Bosch IDS system that is right for you and enjoy our peace of mind 10 Year Bosch warranty!§

Installer Friendly
Designed for easy installation Intuitive controls Support readily available Spare parts readily available Easy to maintain and service On-board diagnostics In-app guides to assist installation(3)

Bosch IDS Family
IDS Light up to 16.0 SEER | 9 HSPF IDS Plus up to 18.5 SEER | 9.5 HSPF IDS Premium up to 20.5 SEER | 10.5 HSPF IDS Premium Connected up to 20.5 SEER | 10.5 HSPF Fully-modulating inverter drive Sound levels as low as 56 dBA(1) 8 Air handlers ­ 2, 3, 4, 5 Ton 9 Condensing units ­ 2, 3, 5 Ton Compatible with most 24 VAC thermostats Bosch engineering & quality Designed and tested to Bosch standards 10-year residential limited warranty§

IDS Portfolio Pairing
Refer to this chart below for full portfolio combination availability. In addition to the IDS Light, Plus, and Premium, we also offer other matches to maximize system flexibility.

IDS PORTFOLIO PAIRING

OUTDOOR UNIT
IDS LIGHT IDS PLUS PREMIUM / PREMIUM (BOVA15) (BOVB18) CONNECTED (BOV*20)

BVA15

BVA20

Cased Coil Only

BGH96 + Cased Coil

Indoor unit

(1) 56 dBA sound level is based on outdoor unit. § Please go to www.bosch- homecomfort.us for full limited warranty details (3) only available with IDS Premium Connected

Choose the System That’s Right For You
Quality engineering, quiet performance and an unbeatable warranty from Bosch delivers exceptional home comfort. Whether heating or cooling, our reliable inverter heat pumps keep homeowners comfortable by providing precise indoor temperature and humidity control. These high-efficiency, robust and quiet Inverter Ducted Split system heat pumps are available in four sizes ranging from 2 to 5 ton capacity to suit your needs. This system boasts a inverter drive which adjusts the speed of the compressor to optimize comfort, while keeping sound levels to a minimum and utilizing the right amount of energy to achieve maximum comfort.

2

IDS Family Components Features & Benefits

What is Inverter Technology?
Scan to Watch Video

B
A A

B

B

A

Bosch BOVA15
Outdoor Inverter Condenser

A
Bosch BOVB18
Outdoor Inverter Condenser

C
Bosch BOVA20 / BOVB20
High-Efficiency Outdoor Inverter Condenser

Intelligent control features help adjust the output
A capacity, allowing the unit to keep the temperature
at your desired level without fluctuation and to keep humidity in check during the summer months. Whether it be summer or winter, the system keeps your home comfortable and the living conditions to your desired taste. The BOVA15 condenser has a smaller unit footprint than the BOVB18 and BOVA*20 and also includes an ECM Motor for all capacities (2,3, and 5 ton).
u The air coil design provides exceptional heat transfer and low air- resistance for high-efficiency operation that can help lower your energy costs.
u The direct-drive fan blades provide vortex suppression to reduce sound of airflow exiting the condensing section, thereby retaining low noise at high speed – with sound levels as low as 56 dBA for BOVB18, 59 dBA for BOVA15.
u The condensing units come standard with an electronic expansion valve (EEV) to ensure proper refrigerant flow during all conditions. This helps optimize the unit’s operation to the highest efficiency possible.
3

B

The high-efficiency variable capacity inverter compressor in the condensers can adjust to

speeds ranging from 26% to 130% to perfectly

cool and heat your home using minimal energy

for maximum comfort.

u BOVA15 can adjust to any speed between 33% and 110% (in 1% increments).

u BOVB18 can adjust to any speed between 26% and 110% (in 1% increments).

u BOV*20 can adjust to any speed between 36% and 130%. (in 1% increments).

Featuring wireless connectivity as well as in-
C app warranty registration, installation, and
troubleshooting, the IDS Premium Connected provides an interactive Internet of Things (IoT) platform for contractors and homeowners.
Built on the foundation of the IDS Premium 20 SEER outdoor unit, the IDS Premium Connected enables connectivity features while offering the same performance and comfort as the existing model.

G K

F K

F H
E M
J
L
N
Bosch BVA15
Robust & Reliable Indoor Air Handler

E I
D
M J
L N
Bosch BVA20
High-Efficiency & Reliable Indoor Air Handler

E

Material ­ Foil-faced insulation material on the inner walls decreases energy loss and reduces condensation.

F

Cabinets ­ Painted galvanized steel cabinet is salt spray tested for improved durability and corrosion-resistance.

Electric Heat ­ Can accommodate electric heat with
G no modification to the cabinet for additional heat
on-demand when you need it most.

H

PSC style motor in the Bosch BVA15 ­ simple and cost-effective solution.

Two-stage ECM motor in the Bosch BVA20 ­ Indoor
I blower stages up and down to provide enhanced
comfort, energy savings, and superior humidity control.

Control Board Pocket ­ A dedicated slot for the control
K board protects it from humidity in the airstream and
extends its lifetime.

L

Integrated Drain Pan ­ Made from corrosion-resistant composite material, gently sloped to reduce standing

water.

M Drain Pan ­ Flexibility for VT or HZ applications.

N

Filter Rack ­ Factory reserved, provides convenience for field installation and serviceability.

All-Aluminum Coil ­ With excellent heat transfer,
J efficiency, and humidity removal, the A-coil is more
durable and has a lower chance of refrigerant leakage compared to typical copper coils.

Before Everything, There’s Bosch.
Bosch Offers Reliable Energy Efficient HVAC Products, That are Simple to Install and Support Readily Available!

4

Bosch IDS Dual Fuel Provides Optimal Comfort Every Season!
The Ideal Solution For Maximize Comfort & Efficiency
Bosch offers a complete dual fuel heating and cooling system for your home. Dual fuel systems are the ideal solution to maximize comfort and efficiency. In the summer, the Bosch IDS efficiently cools and dehumidifies your home. In the shoulder seasons, the IDS system will provide the exact amount of heating or cooling that your home requires — no more, no less. In the colder months, the system senses when it is more economical for the heat pump to shut off and the Bosch BGH96 gas furnace to take over. Installing a Bosch matched dual fuel system is the best choice to optimize both savings and comfort.

BGH96 Product Brochure
Scan or Click QR

Outdoor Unit BOVA20 5

BMAC Cased Coil

BGH96 Furnace

D A
B C

The Complete & Highly Efficient Dual Fuel Heating and Cooling System For Your Home

NEW

  • Products sold separately

BOVA15, BOVB18, or A BOV20 Outdoor Unit
The robust Bosch Inverter Ducted Split Air Source Heat Pump system utilizes just the right amount of energy to achieve ultimate comfort and maximum efficiency while keeping sound levels to a minimum. Choose between the BOVA15, BOVB18, or BOV20 for maximum efficiency.
Bosch BMAC B Cased Coil

The Inverter Ducted Split Cased Coil, when paired with a Bosch Furnace and IDS outdoor condensing section, delivers some of the best comfort levels and efficiency on the market today. Bosch offers a complete range of cased coils to fit your needs.

Bosch BGH96 C 96% Furnace
The BGH96 Gas Furnace offers up to 96% efficiency, a two-stage gas valve, and a multi-speed blower. This ENERGY STAR rated furnace offers premium comfort and energy savings, it is the perfect solution to efficiently heat your home.
Bosch BCC100 D Wi-fi Thermostat

The BCC100 is a sleek, internet-connected thermostat that offers easy all-in- one control for your heating and cooling systems. It can be controlled using the Bosch Connected Control app and is compatible with most 24VAC HVAC equipment on the market.
6

Line Sets and Charging
The Bosch BOVA15, BOVB18, OR BOV20 condensers come factory precharged (410a) for 15′ of standard size line set. For the BOV20, up to 150′ of line set is allowed with a maximum of 25′ lift (refer to Figure 2.1). For the BOVA15 and BOVB18, up to 100′ of line set is allowed with a maximum of 50′ lift (refer to figure 2.2). Any Application with line set length of more than 15′ would require an additional 0.6 oz/ft for each additional foot of line set (refer to Figure 2.2), this can be done by one of two methods: (1) Charge by Weight, (2) Charge by Subcooling.

Figure 2.1

BOV*20 Total Equivalent Length-Feet

BOVA15 & BOVA18 Total Equivalent Length-Feet

Figure 2.2

(1) Charge by Weight
Can be used at any time and is the recommended way to charge an IDS system (especially for initial installs). This method can be used when power is not available to the equipment site or when operating conditions are not in range to verify the charge based on subcooling. It is recommend to verify charge and adjust as necessary by subcooling. (Refer to Figure 2.4 for subcooling and superheat requirements.)

Figure 2.4

(2) Charge Based on Subcooling (AC Mode)
Outside temperature must be between 55° and 120°F and indoor temperature must be between 70° and 80°F to charge by subcooling. After starting the system in cooling mode, short press “FORCE” button (see Figure 2.3), ” ” symbol Appears, and operate the system for a minimum of 20 minutes. (Refer to Figure 2.4 for subcooling and superheat requirements.)

Figure 2.3

Press FORCE mode Button Once

7

*Standard line size is recommended, N/A: Application not recommended

Figure 2.4 (Continued)

Dip Switch SW4 SW4-1 and SW4-2 are not used and should remain in the factory default position at all times. SW4-3 and SW4-4 give you coil temperature and modulation control. Figure 3.1
Figure 3.2

Control Board & Dip Switch Adjustments
In most scenarios, it is recommended to keep all outdoor unit board dip switch positions in their manufacturer default positions. There are some specific scenarios when it makes sense to change dip switch settings.

SW4-3 Function
Default is OFF position (enabled), allows for coil/condenser target temperature to drift +/- 4°F based on previous hour of operation in an attempt to optimize run time. If dip switch is changed to ON, software requires a “hard” target for coil temperature and does not drift to optimize runtime. Reason to change from default: In zoning Applications but only as needed as a result of customer expectations and/or performance.
SW4-4 Function
Default is OFF position, system uses the default target coil temperatures. If dip switch is changed to ON, reduces target coil temperature by 4°F in cooling and increases target coil temperature by 4°F in heating. Reason to change from default: Recommended to be used only as-needed as a result of customer expectations and/or performance (i.e. not getting enough capacity, or not dehumidifying well enough).
8

Dip Switch SW5 Demand Defrost Adjustments
Figure 3.3
J2
Figure 3.4
SW5-1 Function Default is OFF position, uses default defrost operating time (maximum of 8 minutes). If dip switch is changed to ON, the default operating time before a unit goes into defrost is reduced by 10%. Reason to change from default: Can be used in colder climates to have the unit go into defrost more often.
SW5-2 Function Default is OFF position, uses default defrost operating time (maximum of 8 minutes). If change dip switch to ON, default defrost time is increased by 1 minute. Reason to change from default: Can be used in colder climates, where it make take more time than usual to defrost the outdoor coil.
J2 Function Default is ON, which leaves the compressor capacity at default (3 or 5 ton depending on the model). Regardless of if the matching air handler is 2 ton or 3 ton (when paired with the 3 ton condenser), or matching air handler is 4 ton or 5 ton (when paired with 5 ton condenser), the J2 jumper can be left at default position. The compressor will ramp to required coil temperature regardless of paired air handler size. Reason to change from default: If you want (or need) to minimize maximum condenser capacity from 3 to 2 tons (3 ton condenser model) OR 5 to 4 tons (5 ton condenser model).
9

Onboard Parameter Check & Diagnostics
1. Press “Check” button to index through parameters. 2. After first pressing on the “Check” button, it will
display the sequence, and after 1 second it will display the value of the parameter. 3. After 20 seconds on same parameter, display will revert back to normal status. 4. If a system protection is active, first digit will display “status code.” Figure 4.1
Check Mode Button
Control Board Display

BOVA15 & BOVB18 System parameters Figure 4.2

No.

Point check content

0

Outdoor unit capacity

1

Outdoor unit mode

2

Outdoor unit set compressor speed (Hz)

3

T3 (outdoor coil temp.) (°F)

4

T4 (outdoor ambient temp.) (°F)

5

T5 (compressor discharge temp.) (°F)

6

Reserve

7

BOVA15: T3L (liquid line temp.) (°F)

BOVB18: Reserve

8

Tf (module temp.) (°F)

9

Pe (evaporating pressure) (PSI)

10

Pc (condensing pressure) (PSI)

11

Tes target of the evaporating temp. (only use for cooling mode) (°F)

12

Te (evaporating temp.) (°F)

13

Tcs target of the condensing temp. (only use for heatling mode) (°F)

14

Tc (condensing temp.) (°F)

15

Target of compressor discharge superheat (only use for heating mode) (°F)

16

Compressor discharge superheat (°F)

17

Openings of EEV

18

Fan speed

19

Compressor current (A)

20

Power AC voltage Input (V)

21

Compressor input dc voltage (V)

22

Continuous running time of the compressor (min)

23

Last fault code

24

Software version

25

Remark”–”

BOV*20 System parameters Figure 4.3

System Protection Codes Figure 4.5

BOVA15 & BOV*20 System Fault Codes Figure 4.6

Manual/Force Defrost
1. System must have a call for heat and have been operating for a minimum of 8 minutes.
2. Press “FORCE” button on inverter board for 6 seconds to begin forced defrost.
3. Wait Approximately 40 seconds for defrost to initiate.
4. Once defrost initiates the display will indicate “dF”.
5. Defrost test will terminate automatically after which the display will indicate running speed.
6. Repeat steps after 5 minutes if second test is required.
Figure 4.4
Check Mode Button

*Fault requires hard restart
BOVB18 System Fault Codes Figure 4.7

Force Button
10

Troubleshooting Made Easy!
The Bosch EasyAir App is your one-stop shop for troubleshooting the IDS Premium Connected. With just a few swipes on your phone, you can easily access information about installation, warranty registration, and how to monitor the unit remotely.

BOVB20

BVA20

Remote Monitoring & Troubleshooting
Monitor the heat pump’s health and visualize real time alerts remotely. View fault codes, live check point values and calculate superheat and subcool values that will help in troubleshooting faults quickly.
Get Notified on System Faults
Receive alerts on your phone right away about unit errors, warnings, and other important updates.
Manage Your Technicians
As the owner of the company or an office admin that dispatches technicians, you can add installers/ technicians to your company profile and manage which homeowner units they can access.
Warranty Registration
Quickly and efficiently register products for warranty at the click of a button in the EasyAir App.
Connected Features Bosch EasyAir Mobile App
The Bosch BOVB20 condenser features wireless connectivity and allows the contractor to access information about warranty registration, installation, and troubleshooting via the Bosch EasyAir App.
To utilize all the connected features of the Bosch BOVB20, ensure the following: 1. The antenna has been mounted as instructed. 2. The Bosch EasyAir App has been downloaded on your smartphone. 3. The BOVB20 condenser has been added to the Bosch EasyAir App. 4. The condenser is linked to the homeowner and access to monitor
the condenser remotely has been granted.
11

Mounting Antenna
The antenna is used to transmit data to the cloud and will have the strongest signal strength mounted furthest away from a wall or building.

Wall

Wall

3rd Louver
2nd Louver 1st Louver

Lineset

OR

Lineset

Mount the antenna on the 3rd Louver from the bottom of the unit.

For the strongest signal mount the antenna on the side furthest from a wall on the left or right side of the unit.

Downloading the Bosch EasyAir App 1. Download the Bosch EasyAir App on your
smartphone by searching for it in Google Play Store (for Android devices) or App Store (for iPhone). Alternatively, you can scan this QR code with your phone’s camera.
2. Open the Bosch EasyAir App and create a profile.

Scan QR with Smartphone to Download App

Adding the Condenser to the Bosch EasyAir App
Open the Bosch EasyAir App, From the `Home’ Screen click on the “Add New Unit” button and follow instructions on the App.

Connecting to the Bosch Premium Connected (BOVB20) Condenser
1. Ensure the unit is powered on.
2. Once the unit is powered on, wait until the gateway has a solid green and amber LED.
3. Launch the Bosch EasyAir App and connect to the unit via Bluetooth.
4. Access the Unit Dashboard to install, troubleshoot and register warranty more efficiently.
12

Wiring Diagrams
IDS Light
with Electric Heat Back-up + BCC100

BVA15

RH RC G
Jumper

Y

Y2

C

O/B

W/E

W2/ AUX

H/ DH

Data

R
W1 B
W2 Y
G C
C
D/W

BOVA15

IDS Light
with Electric Heat Back-up + BCC50

BVA15

RH RC G
Jumper

Y

Y2

C

O/B W/E H/ W2 AUX DH

R

W1

Jumper

B

W2 Y

G C

C
D/W

BOVA15

13

Wiring Diagrams
IDS Plus, IDS Premium, IDS Premium Connected
with Electric Heat Back-up + BCC100

BVA20

RH RC G

Y

Y2

C

O/B

W/E

W2/ AUX

H/ DH

Data

Jumper
R

W1

W2 B
Y1 Y
Y2 C
G W
C

B Dh

IDS Plus, IDS Premium, IDS Premium Connected
with Electric Heat Back-up + BCC50

BOVB18 or BOV*20

RH RC G

Y

Y2

C

O/B W/E H/ W2 AUX DH

Jumper
R

BVA20

W1
Jumper
W2
Y1
Y2
G
C
B

B Y C
D/W
BOVB18 or BOV*20

Dh 14

Wiring Diagrams
IDS Light, IDS Plus, IDS Premium & IDS Premium Connected
with BGH96 + BCC100

RH RC G
Jumper
R
W/ W1
W2
Y1
Y/ Y2
G
C BGH96 + BMAC Cased Coil
Adjust dip switch S1-1 and S1-2 to achieve second stage gas heat

Y

Y2

C

O/B

W/E

W2/ AUX

H/ DH

Data

B Y C
D/W

BOVA15. BOVB18, or BOV*20

IDS Light, IDS Plus, IDS Premium & IDS Premium Connected
with BGH96 + BCC50

RH RC G

Y

Y2

C

O/B W/E H/ W2 AUX DH

Jumper
R

W/ W1

W2 B

Y1 Y

Y/

Y2

C

G W

C BGH96 + BMAC
Cased Coil

Adjust dip switch S1-1 and S1-2

15

to achieve second stage gas heat

BOVA15. BOVB18, or BOV*20

Grow Your Business With Bosch

At Bosch Heating and Cooling, we are committed to supporting our Accredited Bosch Contractors by providing tools to manage and grow your business, allowing you to focus on what matters; providing your customers with comfort they can count on. By choosing Bosch, you represent one of the largest HVAC brands in the market with over 100 years of industry expertise. Join our team of elite dealers to gain access to exclusive sales and marketing tools, technical support, training and more at Bosch-ABCpartner.com.
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10-22 | 70H993102I

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16

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17

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18

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In the U.S., Canada and Mexico, the Bosch Group manufactures and markets automotive original equipment and aftermarket solutions, industrial drives and control technology, power tools, security and communication systems, packaging technology, home comfort solutions, household appliances and software solutions. The Bosch Group’s products and services are designed to improving quality of life by providing innovative and beneficial solutions. In this way, the company offers technology worldwide that is Invented for life. Additional information is available online at www.bosch.com
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