Lenovo ThinkStation P620 Tower Cup User Guide

June 2, 2024
Lenovo

Lenovo Logo P620
User Guide
Lenovo ThinkStation P620 Tower Cup - Logo
1

ThinkStation P620 Tower Cup

Read this first
Before using this documentation and the product it supports, ensure that you read and understand the following:

  • Appendix A “Important safety information” on page 93
  • Safety and Warranty Guide
  • Setup Guide

Fifth Edition (September 2023)
© Copyright Lenovo 2020, 2023.
LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant to a General Services
Administration “GSA” contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No. GS-35F-05925.

About this documentation

  • Illustrations in this documentation might look different from your product.
  • Depending on the model, some optional accessories, features, and software programs might not be available on your computer.
  • Depending on the version of operating systems and programs, some user interface instructions might not be applicable to your computer.
  • Documentation content is subject to change without notice. Lenovo makes constant improvements on the documentation of your computer, including this User Guide. To get the latest documentation, go to: https://pcsupport.lenovo.com
  • Microsoft® makes periodic feature changes to the Windows® operating system through Windows Update.
    As a result, some information in this documentation might become outdated. Refer to Microsoft resources for the latest information.

Chapter 1. Meet your computer

FrontLenovo ThinkStation P620 Tower Cup - Meet your computer
1

1. Optical drive eject button* Eject the optical drive tray.
2. Optical drive activity indicator* This indicator is on when the optical

drive is in use.
3. Power button| Press to turn on the computer.
To turn off the computer, open the Start menu, click Power, and then select Shut down.
The indicator in the power button shows the system status of your computer.
• Blinking for three times: The computer is initially connected to power.
• On: The computer is on.
• Off: The computer is off or in hibernation mode.
• Blinking rapidly: The computer is entering sleep or hibernation mode.
• Blinking slowly: The computer is in sleep mode.
4. Power indicator| This indicator is on when the computer is turned on.
5. Storage drive activity indicator| This indicator is on when the storage drive is in use.
6. Photoelectric sensor*| This sensor receives the flash light sent by the Lenovo PC Diagnostics application installed in the smartphone. Then, the photoelectric sensor triggers the computer to send the tune of the detected error to the smartphone for users to decode the error.
7. Headset connector| Connect a headset or headphones to your computer.
8. Four-digit diagnostic display| Display a four-digit error code when an issue or error is detected. You can check the error code at https://www.thinkworkstationsoftware.com/diags.
9. USB 3.2 connector Gen 2 (with charging function)| • Charge USB- compatible devices with the output voltage and current of 5 V and 2.1 A.
• Enable you to experience higher data transfer rate when you connect USB- compatible devices, such as a USB keyboard, USB mouse, USB storage device, or USB printer.
10. USB 3.2 connector Gen 2| Enable you to experience higher data transfer rate when you connect USB- compatible devices, such as a USB keyboard, USB mouse, USB storage device, or USB printer.
11. USB-C®  (3.2 Gen 2) connector| • Charge USB-C compatible devices with the output voltage and current of 5 V and 3 A.
• Transfer data at USB 3.2 speed, up to 10 Gbps.

  • for selected models

Rear
Lenovo ThinkStation P620 Tower Cup - Meet your computer
2

1. Microphone connector| Connect a microphone to your computer when you want to record sound or interact with the computer using speech recognition software.
---|---
2. Audio line-out connector| Send audio signals from the computer to external devices, such as powered stereo speakers, headphones, or multimedia keyboards. To connect a stereo system or other external recording device, connect a cable between the audio line-in connector of the device and the audio line-out connector of the computer.
Note: If your computer has both an audio line-out connector and a headset or headphone connector, always use the headset or headphone connector for earphones, headphones, or a headset. The headphone connector does not support headset  microphones.
3. Audio line-in connector| Receive audio signals from an external audio device, such as a stereo system. To connect an external audio device, connect a cable between the audio line-out connector of the device and the audio line- in connector of the computer.
4. Serial connector| Connect an external modem, a serial printer, or other devices that use a serial connector.
5. PS/2 keyboard connector
| Connect a keyboard that uses a Personal System/2 (PS/2) keyboard connector.
6. PS/2 mouse connector*| Connect a mouse, a trackball, or other pointing devices that use a PS/2 mouse connector.
7. USB 2.0 connectors| Connect USB-compatible devices, such as a USB keyboard, USB mouse, USB storage device, or USB printer.
8. USB 3.2 connectors Gen 2| Enable you to experience higher data transfer rate when you connect USB- compatible devices, such as a USB keyboard, USB mouse, USB storage device, or USB printer.
9. Ethernet connector| Connect to a local area network (LAN). When the green indicator is on, the computer is connected to a LAN. When the yellow indicator blinks, data is being transmitted.
10. PCI-Express card area| Install PCI-Express cards into this area to improve the operating performance of the computer. Depending on the computer model, the connectors in this area vary.
11. Power cord connector| Connect the power cord to your computer for power supply.
12. Key-nest slots| Install the key holder that comes with the computer- cover-lock key to the key-nest slots.
13. Security-lock slot| Lock your computer to a desk, table, or other fixtures through a Kensington-style cable lock.

  • for selected models

System board
Note: The system board might look slightly different from the illustration.Lenovo ThinkStation P620 Tower Cup - Meet your computer
3Figure 1. System board part locations

1 Cover presence switch connector (intrusion switch connector)| 25 / 25a Front-fan-assembly connector
---|---
2 Memory fan connector 1| 26 eSATA / SATA 6 connector
3 Optical-drive fan connector 2 4| 27 SATA 4 connector
4 -pin power connector (for optical drive)| 28 SATA 2 connector
5 Memory slot 1| 29 SATA 1 connector
6 Memory slot 2| 30 SATA 3 connector
7 Memory slot 3| 31 SATA 5 connector
8 Memory slot 4| 32 Media card reader (MCR) header
9 Optical-drive fan connector| 33 Internal USB 3.2 Gen 2 connector
10 Thermal-sensor connector| 34 Alternative Trusted Platform Module (TPM) header
11 Microprocessor fan connector 1| 35 Thunderbolt™ control connector
12 Microprocessor| 36 Internal-storage-drive activity indicator connector
13 Microprocessor fan connector 2| 37 Internal USB 2.0 connector
14 Front input/output connector| 38 Power supply connector
15 Memory slot 5| 39 PCIe 4.0 x8 card slot 6
16 Memory slot 6| 40 Clear CMOS / Recovery jumper
17 Memory slot 7| 41 PCIe 4.0 x16 card slot 5
18 Memory slot 8| 42 PCIe 4.0 x16 card slot 4
19 M.2 solid-state drive slot 1| 43 PCIe 4.0 x16 card slot 3
20 M.2 solid-state drive slot 2| 44 PCIe 4.0 x8 card slot 2
21 Coin-cell battery| 45 PCIe 4.0 x 16 card slot 1
22 4-pin power connector (for storage drive)| 46 / 46a Memory fan connector 2
23 8-pin power connector (for graphics card)| 47 Rear-fan-assembly connector
24 8-pin power connector (for graphics card)| 48 Serial port (COM) connector

Internal storage drives
Internal storage drives are devices that your computer uses to read and store data. You can add drives to your computer to increase storage capacity and enable your computer to read other types of media.Lenovo ThinkStation P620
Tower Cup - Meet your computer 4

1. M.2 solid-state drive slots| One or two M.2 solid-state drives are installed in selected models.
---|---
2. Flex bay| Depending on your computer model, the following devices might be installed in the flex bay:
• Flex module Depending on your computer model, the following parts might be installed in the flex module:
– 15-in-1 card reader
– Slim optical drive
• Front-access storage enclosure
• Multi-drive conversion kit
Depending on your computer model, the following parts might be installed in the multi-drive conversion kit:
– Internal storage drive
– Slim optical drive
• Slim-optical-drive adapter
3. Storage drive bays*| You can install hard disk drives in the storage drive bays.
Note: If you want to install storage drives into the optional-storage-drive bays, contact the Lenovo Customer Support Center for help.
4. Storage drive bays| You can install hard disk drives in the storage drive bays.
5. PCIe slots| You can install compatible PCIe cards and PCIe solid-state drives in the PCIe card slots.

  • for selected models

Features and specifications

Dimensions| • Width: 165 mm (6.5 inches)
• Height: 446 mm (17.6 inches)
• Depth: 455 mm (17.9 inches)
---|---
Weight (without the packaging)| Maximum configuration as shipped: 24 kg (52.91 lb)
Hardware configuration| Type Device Manager in the Windows search box and then press Enter. Type the administrator password or provide confirmation, if prompted.
Power supply| 1000-watt automatic voltage-sensing power supply
Electrical input| • Input voltage: From 100 V ac to 240 V ac
• Input frequency: 50/60 Hz
Microprocessor| To view the microprocessor information of your computer, right-click the Start button and then click System.
Memory| Up to eight double data rate 4 (DDR4) error correction code (ECC) registered dual inline memory modules (RDIMMs)
Storage device| • Hard disk drive
• M.2 solid-state drive
• U.2 or U.3 solid-state drive

• Slim optical drive
• 15-in-1 media card

To view the storage drive capacity of your computer, type Disk Management in the Windows search box and then press Enter.
Note: The storage drive capacity indicated by the system is less than the nominal capacity.
Video features| • PCIe x16 card slots on the system board for a discrete graphics card
• Video connectors on a discrete graphics card:
– DVI connector
– DisplayPort connector
– Mini DisplayPort connector
Audio features| The integrated audio card supports the following:
• Audio line-in connector
• Audio line-out connector
• Headset connector
• Internal speaker
• Microphone connector
Expansion| • Flex bay
• Storage drive bays
• M.2 solid-state drive slots
• Memory slots
• PCI Express slots
Network features| • Bluetooth
• Ethernet LAN
• Wireless LAN

  • for selected models

Statement on USB transfer rate
Depending on many factors such as the processing capability of the host and peripheral devices, file attributes, and other factors related to system configuration and operating environments, the actual transfer rate using the various USB connectors on this device will vary and will be slower than the data rate listed below for each corresponding device.

USB device Data rate (Gbit/s)
3.2 Gen 1 5
3.2 Gen 2 10
3.2 Gen 2 × 2 20
Thunderbolt 3 40
Thunderbolt 4 40

Chapter 2. Get started with your computer

Connect to networks
Your computer helps you connect to the world through a wired or wireless network.
Connect to the wired Ethernet
Connect your computer to a local network through the Ethernet connector on your computer with an Ethernet cable.
Connect to Wi-Fi networks (for selected models)
If your computer includes a wireless LAN module, you can connect your computer to Wi-Fi® networks. The wireless LAN module on your computer may support different standards. For some countries or regions, use of 802.11ax may be disabled according to local regulations.

  1. Click the network icon in the Windows notification area. A list of available wireless networks is displayed.
  2. Select a network available for connection. Provide required information, if needed.

The Vantage app
The preinstalled Vantage app is a customized one-stop solution to help you maintain your computer with automated updates and fixes, configure hardware settings, and get personalized support.
To access the Vantage app, type Vantage in the Windows search box.
Key features
The Vantage app enables you to:

  • Know the device status easily and customize device settings.
  • Download and install UEFI BIOS, firmware and driver updates to keep your computer up-to-date.
  • Monitor your computer health, and secure your computer against outside threats.
  • Scan your computer hardware and diagnose hardware problems.
  • Look up warranty status (online).
  • Access User Guide and helpful articles.

Notes:

  • The available features vary depending on the computer model.
  • The Vantage app makes periodic updates of the features to keep improving your experience with your computer. The description of features might be different from that on your actual user interface.

Use multimedia
Use your computer for business or entertainment with the devices (such as a camera, a monitor, or speakers).
Use audio
To enhance the audio experience, connect speakers, headphones, or a headset to the audio connector.
Adjust the volume

  1. Click the volume icon in the Windows notification area on the taskbar.
  2. Follow the on-screen instructions to adjust the volume. Click the speaker icon to mute the audio.

Change the sound settings

  1. Type Control Panel in the Windows search box and then press Enter. View by category.
  2. Click Hardware and Sound ➙ Sound.
  3. Change the settings as you prefer.

onnect an external display
Connect a projector or a monitor to your computer to give presentations or expand your workspace.
Connect a wireless display
Ensure that both your computer and the wireless display support Miracast®.
Press Windows logo key + K and then select a wireless display to connect.
Change display settings

  1. Right-click a blank area on the desktop and select display settings.
  2. Select the display that you want to configure and change display settings of your preference.

Chapter 3. Explore your computer

Manage power
Use the information in this section to achieve the best balance between performance and power efficiency.
Set power button behaviors
You can define what the power button does according to your preference. For example, by pressing the power button, you can turn off the computer or put the computer to sleep or hibernation mode.
To change what the power button does:

  1. Right-click the battery status icon and select Power Options ➙ Change what the power buttons do.
  2. Change the settings as you prefer.

Set the power plan
For ENERGY STAR® compliant computers, the following power plan takes effect when your computers have been idle for a specified duration:
Default power plan (when plugged into ac power)

  • Turn off the display: After 10 minutes
  • Put the computer to sleep: After 25 minutes

To awaken the computer from Sleep mode, press any key on your keyboard.
To reset the power plan:

  1. Type Power Plan in the Windows search box and then press Enter.
  2. Choose or customize a power plan of your preference.

Transfer data
Quickly share your files using the built-in Bluetooth technology among devices with the same features. You also can install a disc or media card to transfer data.
Connect to a Bluetooth-enabled device (for selected models)
You can connect all types of Bluetooth-enabled devices to your computer, such as a keyboard, a mouse, a smartphone, or speakers. Place the device that you are attempting to connect to less than 10 meters (33 feet) from the computer.

  1. Type Bluetooth in the Windows search box and then press Enter.
  2. Turn on Bluetooth, if it is off.
  3. Select a Bluetooth device, and then follow the on-screen instructions.

Your Bluetooth device and computer will automatically connect the next time if the two devices are in range of each other with Bluetooth turned on. You can use Bluetooth for data transfer or remote control and communication.
Use the optical drive (for selected models)
If your computer has an optical drive, read the following information.
Know the type of your optical drive

  1. Type Device Manager in the Windows search box and then press Enter. Type the administrator password or provide confirmation, if prompted.
  2. Select an optical drive, and then follow the on-screen instructions.

Install or remove a disc

  1. With the computer on, press the eject/close button on the optical drive. The tray slides out of the drive.
  2. Insert a disc into the tray or remove a disc from the tray, and then press the eject/close button again to close the tray.

Note: If the tray does not slide out of the drive when you press the eject/close button, turn off the computer.
Then, insert a straightened paper clip into the emergency-eject hole adjacent to the eject/close button. Use the emergency eject only in an emergency.
Record a disc

  1. Insert a recordable disc into the optical drive that supports recording.

  2. Do one of the following:
    • Type AutoPlay in the Windows search box and then press Enter. Turn on Use AutoPlay for all media and devices.
    • Open Windows Media Player.
    • Double-click the ISO file.

  3. Follow the on-screen instructions.

Use a media card (for selected models)
If your computer has a SD-card slot, read the following information.
Install a media card

  1. Locate the SD-card slot.
  2. Ensure that the metal contacts on the card are facing the ones in the SD-card slot. Insert the card firmly into the SD-card slot until it is secured in place.

Remove a media card
Attention: Before removing the card:

  1. Click the triangular icon in the Windows notification area to show hidden icons. Right-click the icon prompting you to safely remove hardware and eject media.
  2. Select the corresponding item to eject the card from the Windows operating system.
  3. Press the card and remove it from your computer. Store the card safely for future use.

Purchase accessories
Lenovo has a number of hardware accessories and upgrades to help expand the capabilities of your computer. Options include memory modules, storage devices, network cards, power adapters, keyboards, mice, and more.
To shop at Lenovo, go to https://www.lenovo.com/accessories.

Chapter 4. Secure your computer and information

Lock the computer
Note: You are responsible for evaluating, selecting, and implementing the locking device and security feature. Lenovo makes no comments, judgments, or warranties about the function, quality, or performance of the locking device and security feature. You can purchase computer locks from Lenovo.
Key lock
Locking the computer cover through a key lock prevents unauthorized access to the inside of your computer.
The keys for the key lock are attached to the rear of the machine. For security, store the keys in a secure place when you are not using them.Lenovo ThinkStation P620 Tower Cup - Secure your computer and
information Kensington-style cable lock
Lock your computer to a desk, table, or other fixtures through a Kensington- style cable lock.Lenovo ThinkStation P620 Tower Cup - Secure your computer
and information 2

Use passwords
Password types
You can set the following passwords in UEFI (Unified Extensible Firmware Interface) BIOS (Basic Input/ Output System) to prevent unauthorized access to your computer. However, you are not prompted to enter any UEFI BIOS password when your computer resumes from sleep mode.

  • Power-on password
    When a power-on password is set, you are prompted to enter a valid password each time the computer is turned on. The computer cannot be used until the valid password is entered.

  • Supervisor password
    Setting a supervisor password deters unauthorized users from changing configuration settings. If you are responsible for maintaining the configuration settings of several computers, you might want to set a supervisor password.
    When a supervisor password is set, you are prompted to enter a valid password each time you try to enter the BIOS menu.
    If both the power-on password and supervisor password are set, you can enter either password.
    However, you must use your supervisor password to change any configuration settings.

  • Hard disk password
    Setting a hard disk password prevents unauthorized access to the data on the storage drive. When a hard disk password is set, you are prompted to enter a valid password each time you try to access the storage drive.
    Note: After you set a hard disk password, your data on the storage drive is protected even if the storage drive is removed from one computer and installed in another.

  • System management password (for selected models)
    You can enable the system management password to have the same authority as the supervisor password to control security related features. To customize the authority of the system management password through the UEFI BIOS menu:
    1. Restart the computer. When the logo screen is displayed, press F1 or Fn+F1.
    2. Select Security ➙ System Management Password Access Control.
    3. Follow the on-screen instructions.
    If you have set both the supervisor password and the system management password, the supervisor password overrides the system management password.

Set, change, and remove a password
Before you start, print these instructions.

  1. Restart the computer. When the logo screen is displayed, press F1 or Fn+F1.
  2. Select Security.
  3. Depending on the password type, select Set Supervisor Password, Set Power-On Password, Set System Management Password, or Hard Disk Password and press Enter.
  4. Follow the on-screen instructions to set, change, or remove a password.
  5. Press F10 or Fn+F10 to save the changes and exit.

You should record your passwords and store them in a safe place. If you forget the passwords, contact a Lenovo-authorized service provider to have the passwords removed.
Note: If the hard disk password is forgotten, Lenovo cannot remove the password or recover data from the storage drive.
Use software security solutions
This section provides software solutions to secure your computer and information.
Use Windows firewalls
A firewall can be hardware, software, or a combination of both depending on the level of security required.
Firewalls work on a set of rules to determine which inbound and outbound connections are authorized. If the computer is preinstalled with a firewall program, it helps protect against computer Internet security threats, unauthorized access, intrusions, and Internet attacks. It also protects your privacy. For more information about how to use the firewall program, refer to the help system of your firewall program.
To use Windows firewalls:

  1. Type Control Panel in the Windows search box and then press Enter. View by large icons or small icons.
  2. Click Windows Defender Firewall, and then follow the on-screen instructions.

Use Computrace Agent software embedded in firmware (for selected models)
The Computrace Agent software is an IT asset management and computer theft recovery solution. The software detects if changes have been made on the computer, such as hardware, software, or the computer call-in location. You might have to purchase a subscription to activate the Computrace Agent software.
Use BIOS security solutions
This section provides BIOS solutions to secure your computer and information.
Erase all storage drive data
It is recommended that you erase all storage drive data before recycling a storage drive or the computer.
To erase all storage drive data:

  1. Set a hard disk password for the storage drive you will recycle. See “Use passwords” on page 18.

  2. Restart the computer. When the logo screen is displayed, press F1 or Fn+F1.

  3. Select Security ➙ Hard Disk Password ➙ Security Erase HDD Data and press Enter.

  4. Select the storage drive you will recycle and press Enter.

  5. A message is displayed, prompting you to confirm the operation. Select Yes and press Enter. The erasing process begins.
    Note: During the erasing process, the power button and the keyboard are disabled.

  6. After the erasing process is completed, a message is displayed, prompting you to reset the system.
    Select Continue.
    Note: Depending on the storage drive capacity, the erasing process will take half an hour to three hours.

  7. After the resetting process is completed, one of the following will happen:
    • If the data on the system storage drive is erased, you will be prompted that no operating system is available.
    • If the data on the non-system storage drive is erased, the computer restarts automatically.

Use the cover presence switch
The cover presence switch prevents the computer from logging in to the operating system when the computer cover is not properly installed or closed.
To enable the cover presence switch connector on the system board:

  1. Restart the computer. When the logo screen is displayed, press F1 or Fn+F1.
  2. Select Security ➙ Cover Tamper Detected and press Enter.
  3. Select Enabled and press Enter.
  4. Press F10 or Fn+F10 to save the changes and exit.

If the cover presence switch is enabled and the computer cover is not correctly installed or closed, an error message will be displayed when you turn on the computer. To bypass the error message and log in to the operating system:

  1. Properly install or close the computer cover.
  2. Enter the BIOS menu, save and then exit.

Use Smart USB Protection
The Smart USB Protection function is a security function that helps prevent data from being copied from the computer to USB storage devices connected to the computer. You can set the Smart USB Protection function to one of the following modes:

  • Disabled (default setting): You can use the USB storage devices without limitation.
  • Read Only: You cannot copy data from the computer to the USB storage devices. However, you can access or modify data on the USB storage devices.
  • No Access: You cannot access the USB storage devices from the computer.

To configure the Smart USB Protection function:

  1. Restart the computer. When the logo screen is displayed, press F1 or Fn+F1.
  2. Select Security ➙ Smart USB Protection and press Enter.
  3. Select the desired setting and press Enter.
  4. Press F10 or Fn+F10 to save the changes and exit.

Chapter 5. UEFI BIOS

This chapter provides information about configuring and updating UEFI BIOS, and clearing CMOS.
What is UEFI BIOS
Note: The operating system settings might override any similar settings in UEFI BIOS.
UEFI BIOS is the first program that the computer runs when the computer is turned on. UEFI BIOS initializes the hardware components and loads the operating system and other programs. Your computer comes with a setup program with which you can change UEFI BIOS settings.
Enter the BIOS menu
Restart the computer. When the logo screen is displayed, press F1 or Fn+F1 to enter the BIOS menu.
Note: If you have set BIOS passwords, enter the correct passwords when prompted. You also can select No or press Esc to skip the password prompt and enter the BIOS menu. However, you cannot change the system configurations that are protected by passwords.
Navigate in the BIOS interface
Attention: The default configurations are already optimized for you in boldface. Improper change of the configurations might cause unexpected results.
Depending on your keyboard, you can navigate in the BIOS interface by pressing the following keys, or combinations of Fn and the following keys:

Keys Description
F1 or Fn+F1 Display the General Help screen.
Esc or Fn+Esc Exit the submenu and return to the parent menu.
↑↓ or Fn+↑↓ Locate an item.
← → or Fn+← → Select a tab.
+/– or Fn++/– Change to a higher or lower value.
Enter Enter the selected tab or submenu.
F9 or Fn+F9 Restore to the default settings.
F10 or Fn+F10 Save your configuration and exit.

Change the display language of UEFI BIOS
UEFI BIOS supports three or four display languages: English, French, simplified Chinese, and Russian (for selected models).
To change the display language of UEFI BIOS:

  1. Select Main ➙ Language and press Enter.
  2. Set the display language as desired.

Change the display mode of UEFI BIOS
You can use UEFI BIOS in the graphic mode or the text mode according to your needs.
To change the display mode of UEFI BIOS:

  1. Restart the computer. When the logo screen is displayed, press F1 or Fn+F1.
  2. Select Main ➙ Setup Mode Select and press Enter.
  3. Set the display mode as desired.

Set the system date and time

  1. Restart the computer. When the logo screen is displayed, press F1 or Fn+F1.
  2. Select Main ➙ System Time & Date and press Enter.
  3. Set the system date and time as desired.
  4. Press F10 or Fn+F10 to save the changes and exit.

Change the startup sequence
If the computer does not start up from a device as expected, you can change the startup device sequence permanently or select a temporary startup device.
Change the startup device sequence permanently

  1. Depending on the type of the storage device, do one of the following:
    • If the storage device is internal, go to step 2.
    • If the storage device is a disc, ensure that the computer is on or turn on the computer. Then, insert the disc into the optical drive.
    • If the storage device is an external device other than a disc, connect the storage device to the computer.

  2. Restart the computer. When the logo screen is displayed, press F1 or Fn+F1.

  3. Select Startup, and then follow the on-screen instructions to change the startup sequence.

  4. Press F10 or Fn+F10 to save the changes and exit.

Select a temporary startup device
Note: Not all discs and storage drives are bootable.

  1. Depending on the type of the storage device, do one of the following:
    • If the storage device is internal, go to step 2.
    • If the storage device is a disc, ensure that the computer is on or turn on the computer. Then, insert the disc into the optical drive.
    • If the storage device is an external device other than a disc, connect the storage device to the computer.

  2. Restart the computer. When the logo screen is displayed, press F12 or Fn+F12.

  3. Select the storage device as desired and press Enter.

If you want to change the startup device sequence permanently, select Enter Setup on Startup Device Menu and press Enter to enter the BIOS menu.
Enable or disable the configuration change detection feature
If you enable configuration change detection, when the POST detects configuration changes of some hardware devices (such as storage drives or memory modules), an error message will be displayed when you turn on the computer.
To enable or disable the configuration change detection feature:

  1. Restart the computer. When the logo screen is displayed, press F1 or Fn+F1.
  2. Select Security ➙ Configuration Change Detection and press Enter.
  3. Enable or disable the feature as desired.
  4. Press F10 or Fn+F10 to save the changes and exit.

To bypass the error message and log in to the operating system, press F2 or Fn+F2. To clear the error message, enter the BIOS menu, save and then exit.
Enable or disable the automatic power-on feature
The Automatic Power On item in UEFI BIOS provides various options for you to make your computer start up automatically.
To enable or disable the automatic power-on feature:

  1. Restart the computer. When the logo screen is displayed, press F1 or Fn+F1.
  2. Select Power ➙ Automatic Power On and press Enter.
  3. Select the feature as desired and press Enter.
  4. Enable or disable the feature as desired.
  5. Press F10 or Fn+F10 to save the changes and exit.

Enable or disable the ErP LPS compliance mode
Lenovo computers meet the eco-design requirements of the ErP Lot 3 regulation. For more information, go to: https://www.lenovo.com/us/en/compliance/eco- declaration
You can enable the ErP LPS compliance mode to reduce the consumption of electricity when the computer is off or in sleep mode. When the ErP LPS compliance mode is enabled, you can wake up the computer by pressing the power button.
To enable or disable the ErP LPS compliance mode:

  1. Restart the computer. When the logo screen is displayed, press F1 or Fn+F1.

  2. Select Power ➙ Enhanced Power Saving Mode and press Enter.

  3. Depending on whether you select Enabled or Disabled, do one of the following:
    • If you select Enabled, press Enter. Then, select Power ➙ Automatic Power On and press Enter.
    Check whether the Wake on LAN feature is disabled automatically. If no, disable it.
    • If you select Disabled, press Enter. Then, go to the next step.

  4. Press F10 or Fn+F10 to save the changes and exit.

To meet the off mode requirement of ErP compliance, you need to disable the Fast Startup function.

  1. Go to Control Panel and view by large icons or small icons.
  2. Click Power Options ➙ Choose what the power buttons do ➙ Change settings that are currently unavailable.
  3. Clear the Turn on fast startup (recommended) option from the Shutdown settings list.

Change the fan speed level
You can change the fan speed level, from level 1 to level 7, to adjust the thermal performance of your computer. A higher fan speed level indicates better thermal performance with more noise.
To change the fan speed level:

  1. Restart the computer. When the logo screen is displayed, press F1 or Fn+F1.
  2. Select Power ➙ Fan Control Stepping and press Enter.
  3. Set the fan speed level as desired.
  4. Press F10 or Fn+F10 to save the changes and exit.

CPU locking when PSB is enabled
Platform Secure Boot is an AMD technology to enhance platform security. With this feature enabled in the UEFI BIOS, after you replace the failing CPU with a new one and start the system, you will be prompted that the new CPU will be locked and only work with the current computer model. You can select the option of your preference.
Change BIOS settings before installing a new operating system
BIOS settings vary by operating system. Change the BIOS settings before installing a new operating system.
Microsoft constantly makes updates to the Windows operating system. Before installing a particular Windows version, check the compatibility list for the Windows version. For details, go to: https://support.lenovo.com/us/en/solutions/windows-support
To change the BIOS settings:

  1. Restart the computer. When the logo screen is displayed, press F1 or Fn+F1.

  2. From the main interface, select Security ➙ Secure Boot and press Enter.

  3. Depending on the operating system to be installed, do one of the following:
    • To install a Windows operating system that supports secure boot, select Enabled for Secure Boot.
    • To install an operating system that does not support secure boot, such as some Linux operating systems, select Disabled for Secure Boot.

  4. Press F10 or Fn+F10 to save the changes and exit.

Update UEFI BIOS
When you install a new program, device driver, or hardware component, you might need to update UEFI BIOS. You can update the BIOS from your operating system or a flash update disc (supported only on selected models).
Download and install the latest UEFI BIOS update package by one of the following methods:

  • From the Vantage app:
    Open the Vantage app to check the available update packages. If the latest UEFI BIOS update package is available, follow the on-screen instructions to download and install the package.

  • From the Lenovo Support Web site:
    1. Go to https://pcsupport.lenovo.com.
    2. Download the flash BIOS update driver for the operating system version or the ISO image version (used to create a flash update disc). Then, download the installation instructions for the flash BIOS update driver you have downloaded.
    3. Print the installation instructions and follow the instructions to update the BIOS.

UEFI BIOS self-healing recovery
When you update the UEFI BIOS, you might encounter a power failure or other critical operations that cause the boot to crash. In this case, the UEFI BIOS self-healing recovery function is launched automatically to help UEFI BIOS recover to boot, and help you save settings as much as possible. User input will be blocked and no user operation is needed during the self-healing recovery process. Do not turn off your computer. System will enter setup and display the progress when the primary image is recovered.
During the self-healing recovery process, the four-digit diagnostic display will indicate that self-healing recovery is in progress and show the percentage of the progress alternatively. The whole process might take you about 15 minutes.
If the self-healing recovery fails, the system will hang. You can contact a Lenovo-authorized service provider to have the computer serviced.
Recover from a BIOS update failure

  1. Remove all media from the drives and turn off all connected devices.

  2. Insert the BIOS update disc into the optical drive, and then turn off the computer.

  3. Disconnect all power cords from electrical outlets. Then, remove any parts that impede access to the Clear CMOS jumper.

  4. Move the jumper from the standard position to the maintenance position.

  5. Reconnect the power cords for the computer and the monitor to electrical outlets.

  6. Turn on the computer and the monitor. When the computer beeps, the recovery process begins.

  7. After the recovery process is completed, the computer will be turned off automatically.
    Note: Depending on the computer model, the recovery process will take two to three minutes.

  8. Disconnect all power cords from electrical outlets.

  9. Move the jumper back to the standard position.

  10. Reinstall all the parts that have been removed. Then, reconnect the power cords for the computer and the monitor to electrical outlets.

  11. Turn on the computer and the monitor. When the logo screen is displayed, press F1 or Fn+F1.

  12. To prevent data loss, ensure that BIOS settings are restored to an earlier point.

Clear CMOS

  1. Remove all media from the drives and turn off all connected devices and the computer.
  2. Disconnect all power cords from electrical outlets. Then, remove any parts that impede access to the Clear CMOS jumper.
  3. Move the jumper from the standard position to the maintenance position.
  4. Reconnect the power cords for the computer and the monitor to electrical outlets.
  5. Turn on the computer and the monitor. When the computer beeps, wait for approximately 10 seconds.
  6. Turn off the computer by holding the power button for approximately four seconds.
  7. Disconnect all power cords from electrical outlets.
  8. Move the jumper back to the standard position.
  9. Reinstall all the parts that have been removed. Then, reconnect the power cords for the computer and the monitor to electrical outlets.
  10. Turn on the computer and the monitor. When the logo screen is displayed, press F1 or Fn+F1.
  11. To prevent data loss, ensure that BIOS settings are restored to an earlier point.

Chapter 6. RAID

What is RAID
Redundant Array of Independent Disks (RAID) is a technology that provides increased storage functions and reliability through redundancy. It also can improve data storage reliability and fault tolerance compared with single- drive storage systems. Data loss resulting from a drive failure can be prevented by reconstructing missing data from the remaining drives.
When a group of independent physical storage drives is set up to use RAID technology, they are in a RAID array. This array distributes data across multiple storage drives, but the array appears to the host computer as one single storage unit. Creating and using RAID arrays provides high performance, such as the expedited I/O performance, because several drives can be accessed simultaneously.
Select RAID mode
You can select the SATA RAID mode or NVMe RAID mode to configure RAID with RAIDXpert2 Configuration Utility.

  1. Do one of the following to select the SATA RAID mode or NVMe RAID mode:
    • SATA RAID mode:
    a. Restart the computer. When the logo screen is displayed, press F1 or Fn+F1.
    b. Select Devices ➙ ATA Drive Setup ➙ Configure SATA as (AHCI/RAID).
    c. Select RAID.
    • NVMe RAID mode:
    a. Restart the computer. When the logo screen is displayed, press F1 or Fn+F1.
    b. Select Devices ➙ NVMe Setup ➙ NVMe RAID Mode (Enabled/Disabled).
    c. Select Enabled.

  2. Press F10 or Fn+F10 to save the changes and exit.

  3. Restart the computer. When the logo screen is displayed, press F1 or Fn+F1.

  4. Select Devices ➙ RAIDXpert2 Configuration Utility to select drives and configure RAID.

RAID Levels
CAUTION:

  • Only one redundant RAID array is supported by AMD-RAID. RAID1, RAID5, and RAID10 are all redundant arrays.
  • The AMD-RAID does not support more than eight arrays, including Non-RAID array.
  • Multiple operating systems are not supported on AMD-RAID Array. If the system is booted from an AMD-RAID bootable array, the first array in the Arrays section must be the bootable array. The system boots only from the first array in the Arrays section. Refer to “Configure RAID with RAIDXpert2 Configuration Utility” on page 30 to find the first array by viewing array details and checking the array number.

Your computer supports the following RAID levels:

  • RAID 0: striped disk array
    – Provide the highest performance but no data redundancy. Data in the array is striped (distributed) across several disks.
    – Support 2-8 disks.
    – RAID 0 arrays are useful for holding information, such as the operating system paging file, where performance is extremely important but redundancy is not.

  • RAID 1: mirrored disk array
    – Mirror data on a partition of one disk to another.
    – Support 2 disks.
    – RAID 1 arrays are useful when there are only two disks available and data integrity is more important than storage capacity.

  • RAID 5: block-level striped disk array with distributed parity
    – Stripe data as well as parity, across all disks in the array.
    – Support 3-8 disks.
    – Offer exceptional read performance and redundancy.

  • RAID 10: striped and mirrored disk array (a combination of RAID 0 and RAID 1)
    – Combine mirrors and stripe sets. RAID 10 allows multiple disk failures, up to 1 failure in each mirror that has been striped.
    – Support 4, 6, or 8 disks.
    – Offer better performance than a simple mirror because of the extra disks. Require twice the disk space of RAID 1 to offer redundancy.

  • Volume (JBOD):
    – RAIDXpert2 Configuration Utility treats one or more disks or the unused space on a disk as a single array.
    – Support 1-8 disks.
    – Provide the ability to link-together storage from one or several disks, regardless of the size of the space on those disks. It is useful in scavenging space on disks unused by other disks in the array. It does not provide performance benefits or data  redundancy. Disk failure will result in data loss.

  • RAIDABLE (also known as RAID Ready):
    – Allow a RAIDABLE disk to be transformed later to RAID 0 or RAID 1.
    – Support 1 disk.

Configure RAID with RAIDXpert2 Configuration Utility
If your computer comes with the RAIDXpert2 Configuration Utility , you can follow the sections below to configure RAID.
Initialize disks
New disks and legacy disks must be initialized before they can be used to create an AMD-RAID array.
Initialization writes AMD-RAID configuration information (metadata) to a disk.
CAUTION:

  • If a disk is part of an AMD-RAID array, the disk cannot be selected for initialization. To initialize the disk anyway, delete the AMD-RAID array. Data on the disk is deleted during initialization so ensure the correct disks are chosen to initialize.
  • A legacy disk can contain valid data. When a legacy array is deleted, all data on the disk is lost.
  1. Enter the RAIDXpert2 Configuration Utility menu. Then, use the arrow keys to select Physical Disk Management and press Enter.
  2. Use the arrow keys to select Select Physical Disk Operations and press Enter.
  3. Use the arrow keys to select Initialize Disk and press Enter.
  4. Select the disk(s) to initialize:
    a. Use the arrow keys to select a disk and press the Space Bar or Enter. Multiple disks can be selected using this method.
    b. Use the arrow keys to select OK and press Enter.
    c. Review the warning message. If you want to proceed, use the arrow keys to select YES and press Enter.
    Note: The Initialization process takes about 10 to 15 seconds. During initialization, a complete rescan of all channels is done automatically.

Create arrays
Arrays can be created after the disks are initialized:

  1. Enter the RAIDXpert2 Configuration Utility menu. Then, use the arrow keys to select Array Management and press Enter.

  2. Use the arrow keys to select Create Array and press Enter.

  3. Use the arrow keys to select Select RAID Level ➙ RAID Level and press Enter.
    Note: Some of the RAID levels might not be displayed because the number of installed storage drives varies.

  4. Select the disks with which to create the array:
    a. Use the arrow keys to select Physical Disks and press Enter.
    b. Use the arrow keys to select desired disks and press the Space Bar or Enter.
    c. Use the arrow keys to select Apply Changes and press Enter.

  5. Refer to the table below for the default cache tag size (CTS).
    Array type| Default CTS
    ---|---
    HDD Array| 64k
    SSD Array| 64k
    All NVMe Array| 256k

  6. Use the arrow keys to select Read Cache Policy and press Enter. Select the desired read cache policy and press Enter.

  7. Use the arrow keys to select Write Cache Policy and press Enter. Select the desired write cache policy and press Enter.

  8. Use the arrow keys to select Create Array and press Enter.

Delete arrays
CAUTION:

  • Deleting an array permanently destroys all data that is on the array. This action cannot be recalled and it is very unlikely the data can be recovered.
  • Do not delete the first array listed in the Arrays section, if it is the AMD-RAID bootable array. Doing this deletes the operating system and AMD-RAID files.
  1. Enter the RAIDXpert2 Configuration Utility menu. Then, use the arrow keys to select Array Management and press Enter.
  2. Use the arrow keys to select Delete Arrays and press Enter.
  3. Select the array(s) to delete:
    a. Use the arrow keys to select the desired array or multiple arrays, then press the Space Bar or Enter to change the option to Enabled for deletion.
    b. If you want to select all of the arrays, use the arrow keys to select Check all and press Enter.
    c. Use the arrow keys to select Delete Array and press the Space Bar or Enter.
    d. Review the warning message. If you want to proceed, press the Space Bar or Enter.
    e. Use the arrow keys to select Yes to delete arrays.

View array details
This option displays the details of an array. Nothing can be changed using this menu option. It is for informational purposes only.

  1. Enter the RAIDXpert2 Configuration Utility menu. Then, use the arrow keys to select Array Management and press Enter.

  2. Use the arrow keys to select Select Manage Array Properties and press Enter.

  3. Use the arrow keys to select Select Array and press Enter. Select the desired array and press Enter.

  4. Use the arrow keys to select View Associated Physical Disks and press Enter.

  5. Press the Space Bar to select one of the members of the Array.

  6. Use the arrow keys to select View Physical Disk Properties and press Enter.

  7. Information about the array is displayed below Select Array header:
    • Array number
    • RAID level
    • State
    • Size
    • Cache Tag Size
    • Cache settings
    • Associated physical disks

  8. To view another array, press ESC twice and perform steps 2 through 7 again.

  9. Press ESC to exit the main menu.

Chapter 7. Diagnostics

Use diagnostic solutions to test hardware components and report operating- system-controlled settings that interfere with the correct operation of your computer.
Lenovo diagnostic tools
This section introduces a set of Lenovo diagnostic tools.
When an error message pops up in the Windows notification area, an error code is displayed on the four-digit diagnostic display (for selected models) on the front panel, or the diagnostic indicator on the front panel turns on, do one of the following:

  • If ThinkStation Diagnostics can be launched properly:
    1. Click the error message or the ThinkStation Diagnostics icon to launch the program.
    2. All events are logged locally in the program. Locate the related event and view the event log to find possible solutions.
    3. Record the error code displayed on the four-digit diagnostic display (for selected models) or in ThinkStation Diagnostics, and then decode the error at https://www.thinkworkstationsoftware.com/codes.
    Notes:
    – You can download ThinkStation Diagnostics at: https://pcsupport.lenovo.com/lenovodiagnosticsolutions/downloads
    – If you want to disable ThinkStation Diagnostics, uninstall it directly.

  • If your computer does not function:
    1. Launch Lenovo PC Diagnostics installed on your smartphone (an app decodes beep errors when an error with beeps is emitted from your computers) and place your smartphone near the computer.
    2. Press Fn on your computer to emit the beep again. The app decodes the beep error at https://www.thinkworkstationsoftware.com/codes and shows possible solutions on the smartphone.
    Notes: Download Lenovo PC Diagnostics from app stores or the Le Store Web site and install it on your smartphone:
    – Le Store or Google Play Store (Android)
    – iTunes App Store (iOS)
    – Le Store Web site https://www.lenovomm.com/appdetail/com.lenovo.lenovoworkstationdiagnostics/85

For more information, go to:

Use the Vantage app
The Vantage app is preinstalled on your computer. To diagnose problems with the Vantage app:

  1. Type Vantage in the Windows search box and press Enter.
  2. Follow the on-screen instructions and run a hardware scan.

If you are unable to isolate and resolve the problem after running the Vantage app, save and print the log files created by the program. You might need the log files when you speak to a Lenovo technical support representative.

Chapter 8. CRU replacement

What are CRUs
Customer Replaceable Units (CRUs) are parts that can be upgraded or replaced by the customer. Lenovo computers contain the following types of CRUs:

  • Self-service CRUs: Refer to parts that can be installed or replaced easily by customer themselves or by trained service technicians at an additional cost.
  • Optional-service CRUs: Refer to parts that can be installed or replaced by customers with a greater skill level. Trained service technicians can also provide service to install or replace the parts under the type of warranty designated for the customer’s machine.

If you intend on installing the CRU, Lenovo will ship the CRU to you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request. You might be required to return the defective part that is replaced by the CRU. When return is required: (1) return instructions, a prepaid shipping label, and a container will be included with the replacement CRU; and (2) you might be charged for the replacement CRU if Lenovo does not receive the defective CRU  within thirty (30) days of your receipt of the replacement CRU. For full details, see the Lenovo Limited Warranty documentation at: https://www.lenovo.com/warranty/llw_02
Refer to the following CRU list for your computer.
Self-service CRUs

• Computer cover
• Cover presence switch
• Flex module
• Front-access storage enclosure

• Front fan assembly
• Front panel I/O cage
• Graphics card dongle
• Hard disk drive
• ID badge
• Keyboard

• Multi-drive conversion kit*
• Memory module|

• Memory module active cooler and duct
• Mouse
• Power cord
• Power supply assembly
• Rear fan assembly
• Slim optical drive

• Slim-optical-drive bracket
• Slim-optical-drive adapter

• Storage drive cage
• Super capacitor module

• Wi-Fi antenna*

---|---

Optional-service CRUs

  • Graphics card*

  • M.2 solid-state drive*

  • M.2 solid-state drive heat sink*

  • PCIe card*

  • for selected models
    Replace a CRU
    Follow the replacement procedure to replace a CRU.
    ID badge
    Prerequisite
    Before you start, read Appendix A “Important safety information” on page 93 and print the following instructions.
    Replacement procedure

    1. Remove the ID badge.Lenovo ThinkStation P620 Tower Cup - Replace a CRU
    2. Install the ID badge.Lenovo ThinkStation P620 Tower Cup - Replace a CRU 2

Wi-Fi antenna
Prerequisite
Before you start, read Appendix A “Important safety information” on page 93 and print the following instructions.
Replacement procedure

  1. Remove the Wi-Fi antenna.Lenovo ThinkStation P620 Tower Cup - Replace a CRU 3
  2. Install the Wi-Fi antenna.Lenovo ThinkStation P620 Tower Cup - Replace a CRU 4
  3. Tighten the Wi-Fi antenna cable connectors to secure them to the rear of the computer.

Computer cover
Prerequisite
Before you start, read Appendix A “Important safety information” on page 93 and print the following instructions.
Before you open the computer cover, turn off the computer and wait several minutes until the computer is cool.
Replacement procedure

  1. Remove any media from the drives and turn off all connected devices and the computer.
  2. Disconnect all power cords from electrical outlets and disconnect all cables from the computer.
  3. Unlock any locking device that secures the computer cover.
  4. Remove the computer cover.Lenovo ThinkStation P620 Tower Cup - Replace a CRU 5
  5. Install the computer cover.Lenovo ThinkStation P620 Tower Cup - Replace a CRU 6Lenovo ThinkStation P620 Tower Cup - Replace a CRU 7
  6. Reconnect the power cord and all disconnected cables to the computer.Lenovo ThinkStation P620 Tower Cup - Replace a CRU 8 Note: If a locking device is available, use it to lock the computer.

Device in the flex bay
Prerequisite
Before you start, read Appendix A “Important safety information” on page 93 and print the following instructions.
The flex bay of your computer supports the following devices:

  • Flex module
  • Front-access storage enclosure
  • Multi-drive conversion kit
  • Slim-optical-drive adapter

Note: The following instructions on how to remove or install a slim- optical-drive adapter also apply to other supported devices in the flex bay.
Replacement procedure

  1. Remove the computer cover. See “Computer cover” on page 40.

  2. Locate the flex bay. See “Internal storage drives” on page 7.

  3. Disconnect the signal cable and the power cable from the rear of the slim optical drive.
    Note: If you are removing other supported devices from the flex bay, disconnect any additional cables first.

  4. Remove the slim-optical-drive adapter.

  5. Remove the slim optical drive from the failing adapter and install the slim optical drive into the new adapter. See “Device in the multi-drive conversion kit” on page 50.

  6. If you are installing a slim-optical-drive adapter into the flex bay with a plastic shield installed, press the clip as shown to remove the plastic shield. If there is a metal static shield installed in the flex bay, remove the metal static shield.

  7. Install the slim-optical-drive adapter. Lenovo ThinkStation P620 Tower Cup - Device in the flex bay 2

  8. Connect the signal cable and the power cable to the slim optical drive.Lenovo ThinkStation P620 Tower Cup - Device in the flex bay 3 Note: Reconnect any cables removed from other supported devices.

  9. Reinstall all removed parts. Then, reconnect the power cord and all disconnected cables to the computer.

Storage drive in the front-access storage enclosure
Prerequisite

Before you start, read Appendix A “Important safety information” on page 93 and print the following instructions.
Attention: The internal storage drive is sensitive. Inappropriate handling might cause damage and permanent loss of data. When handling the internal storage drive, observe the following guidelines:

  • Replace the internal storage drive only for upgrade or repair. The internal storage drive is not designed for frequent changes or replacement.
  • Before replacing the internal storage drive, make a backup copy of all the data that you want to keep.
  • Do not touch the contact edge of the internal storage drive. Otherwise, the internal storage drive might get damaged.
  • Do not apply pressure to the internal storage drive.
  • Do not make the internal storage drive subject to physical shocks or vibration. Put the internal storage drive on a soft material, such as cloth, to absorb physical shocks.

You can install or replace a storage drive in the front-access storage enclosure. The storage drive also can be hot-swappable, which means that you can install or replace the drive without even turning off your computer. Therefore, lock the enclosure cover to prevent the unexpected removal. The keys are attached at the rear of the computer. Store the keys in a secure place.
The storage drive in the front-access storage enclosure is hot-swappable only when the following requirements are met:

  • The SATA cable of the front-access storage enclosure is connected to the eSATA connector on the system board. To verify the cable connection, see “System board” on page 4 for more information.
  • The operating system of your computer does not reside on the storage drive installed in the front-access storage enclosure.

Attention: If any of the above requirements are not met, do not remove or install the storage drive when the computer is turned on. Otherwise, data on the storage drive might get damaged.
Replacement procedure

  1. Remove the computer cover. See “Computer cover” on page 40.

  2. Locate the flex bay. See “Internal storage drives” on page 7.

  3. Before removing an old 3.5-inch storage drive, safely eject the old storage drive from the operating system first. For more information, see the Windows help system.

  4. Unlock the enclosure cover with the provided key as shown. Press the notch a to open the enclosure cover.

  5. Remove the bracket out of the front-access storage enclosure.

  6. Remove the 3.5-inch storage drive from the bracket.

  7. Install a new 3.5-inch storage drive.
    Notes:
    • Ensure that the circuit board faces downward and the connectors face toward the rear of the bracket.
    • Do not touch the circuit board on the storage drive during operation.

  8. Install the new 3.5-inch storage drive into the front-access storage enclosure. Press the notch to secure the enclosure cover and lock the enclosure cover with the key.

  9. Reinstall all removed parts. Then, reconnect the power cord and all disconnected cables to the computer.

Device in the multi-drive conversion kit
Prerequisite
Before you start, read Appendix A “Important safety information” on page 93 and print the following instructions.
The multi-drive conversion kit (hereafter referred to as kit) might be equipped with either one or both of the following components:

  • Slim optical drive
  • Storage drive

Slim optical drive

  1. Remove the computer cover. See “Computer cover” on page 40.
  2. Ensure that all the cables are disconnected from the kit. Remove the kit from the front of the computer.
  3. Remove the slim optical drive with the bracket from the kit.
  4. Remove the bracket from the slim optical drive.
  5. Install the bracket to the new slim optical drive.
  6. Install the slim optical drive with the bracket into the kit.Lenovo ThinkStation P620 Tower Cup - Replacement procedure 9
  7. Slide the kit into the flex bay and reconnect the disconnected cables to the kit.
  8. Reinstall all removed parts. Then, reconnect the power cord and all disconnected cables to the computer.

3.5-inch storage drive

  1. Remove the computer cover. See “Computer cover” on page 40.

  2. Ensure that all the cables are disconnected from the kit. Remove the kit from the front of the computer.

  3. Open the rear cover of the kit.

  4. Remove the conversion bracket from the kit.Lenovo ThinkStation P620 Tower Cup - Replacement procedure 11

  5. Remove the 3.5-inch storage drive from the conversion bracket. Do not touch the circuit board 1 on the drive.

  6. To install a 3.5-inch storage drive, ensure that the conversion bracket is unfolded. To unfold the bracket:
    a. Remove pins 1 and install them into slots 2 . b. Release tabs 1 , 2 , and 3 from the corresponding slots. c. Unfold the bracket as shown. d. Insert tabs 1 , 2 , and 3 into the corresponding slots. Ensure that the tabs are secured in place.

  7. Install the new 3.5-inch storage drive into the bracket. Do not touch the circuit board 5 on the drive.Lenovo ThinkStation P620 Tower Cup - Replacement procedure 17

  8. Install the new 3.5-inch storage drive with the bracket into the kit.Lenovo ThinkStation P620 Tower Cup - Replacement procedure 18

  9. Close the rear cover of the kit.Lenovo ThinkStation P620 Tower Cup - Replacement procedure 19

  10. Slide the kit into the flex bay and reconnect the disconnected cables to the kit.

  11. Reinstall all removed parts. Then, reconnect the power cord and all disconnected cables to the computer.

Front panel I/O cage
Prerequisite
Before you start, read Appendix A “Important safety information” on page 93 and print the following instructions.
Replacement steps

  1. Remove the computer cover. See “Computer cover” on page 40.
  2. Lay the computer on its side for easier access to the front panel I/O cage.
  3. Remove the front panel I/O cage.
  4. Install the front panel I/O cage.
  5. Reinstall all removed parts. Then, reconnect the power cord and all disconnected cables to the computer.

Cover presence switch
Prerequisite
Before you start, read Appendix A “Important safety information” on page 93 and print the following instructions.
Replacement procedure

  1. Remove the computer cover. See “Computer cover” on page 40.
  2. Disconnect the cover presence switch cable from the system board. See “System board” on page 4.
  3. Remove the cover presence switch.
  4. Install a new cover presence switch.
  5. Connect the cable of the new cover presence switch to the cover presence switch connector on the system board.
  6. Reinstall all removed parts. Then, reconnect the power cord and all disconnected cables to the computer.

Storage drive in a storage drive bay
Prerequisite
Before you start, read Appendix A “Important safety information” on page 93 and print the following instructions.
Attention: The internal storage drive is sensitive. Inappropriate handling might cause damage and permanent loss of data. When handling the internal storage drive, observe the following guidelines:

  • Replace the internal storage drive only for upgrade or repair. The internal storage drive is not designed for frequent changes or replacement.
  • Before replacing the internal storage drive, make a backup copy of all the data that you want to keep.
  • Do not touch the contact edge of the internal storage drive. Otherwise, the internal storage drive might get damaged.
  • Do not apply pressure to the internal storage drive.
  • Do not make the internal storage drive subject to physical shocks or vibration. Put the internal storage drive on a soft material, such as cloth, to absorb physical shocks.

Replacement procedure

  1. Remove the computer cover. See “Computer cover” on page 40.

  2. Locate the storage drive bay. See “Internal storage drives” on page 7.

  3. Disconnect all the cables from the storage drive.

  4. Remove the conversion bracket out of the storage drive bay.Lenovo ThinkStation P620 Tower Cup - Front panel I O cage 5

  5. Remove the 3.5-inch storage drive from the bracket. Do not touch the circuit board 1 on the drive.

  6. To install a 3.5-inch storage drive, ensure that the conversion bracket is unfolded. To unfold the bracket:
    a. Remove the pin 1 and install it into the slot 2 . b. Release tabs 1 , 2 , and 3 from the corresponding slots. c. Unfold the bracket as shown. d. Insert tabs 1 , 2 , and 3 into the corresponding slots. Ensure that the tabs are secured in place.

  7. Install the new 3.5-inch storage drive into the bracket. Do not touch the circuit board 5 on the drive.Lenovo ThinkStation P620 Tower Cup - Front panel I O cage 11

  8. Install the new 3.5-inch storage drive with the conversion bracket into the storage drive bay.Lenovo ThinkStation P620 Tower Cup - Front panel I O cage 12

  9. Connect the signal cable and the power cable to the new storage drive.

  10. Reinstall all removed parts. Then, reconnect the power cord and all disconnected cables to the computer.

Storage drive cage
Prerequisite
Before you start, read Appendix A “Important safety information” on page 93 and print the following instructions.
Your computer might come with an optional storage drive cage.
Replacement procedure

  1. Remove the computer cover. See “Computer cover” on page 40.

  2. Remove the front fan assembly. See “Front fan assembly” on page 81.

  3. Locate the storage drive cage. See “Internal storage drives” on page 7..

  4. Disconnect all the cables from the storage drive.

  5. Remove the storage drives out of the storage drive cage. See “Storage drive in a storage drive bay” on page 57.

  6. Remove the storage drive cage.
    Lenovo ThinkStation P620 Tower Cup - Front panel I O cage
13

  7. Install a storage drive cage:
    a. Place the upper edge of the storage drive cage under the front-fan-assembly retainer as shown.Lenovo ThinkStation P620 Tower Cup - Front panel I O cage
14b. Gently push the storage drive cage inward until it cannot be pushed any further. Then press the drive cage downward. c. Secure the storage drive cage with three screws. Lenovo
ThinkStation P620 Tower Cup - Front panel I O cage 16

  8. Slide the storage drives into the storage drive cage. Reconnect the removed cables to the storage drives. See “Storage drive in a storage drive bay” on page 57.

  9. Reinstall all removed parts. Then, reconnect the power cord and all disconnected cables to the computer.

M.2 solid-state drive
Prerequisite
Before you start, read Appendix A “Important safety information” on page 93 and print the following instructions.
Attention: The internal storage drive is sensitive. Inappropriate handling might cause damage and permanent loss of data. When handling the internal storage drive, observe the following guidelines:

  • Replace the internal storage drive only for upgrade or repair. The internal storage drive is not designed for frequent changes or replacement.
  • Before replacing the internal storage drive, make a backup copy of all the data that you want to keep.
  • Do not touch the contact edge of the internal storage drive. Otherwise, the internal storage drive might get damaged.
  • Do not apply pressure to the internal storage drive.
  • Do not make the internal storage drive subject to physical shocks or vibration. Put the internal storage drive on a soft material, such as cloth, to absorb physical shocks.

An M.2 solid-state drive can be installed on the system board or on an M.2 solid-state drive PCIe adapter.

M.2 solid-state drive on the system board

  1. Remove the computer cover. See “Computer cover” on page 40.

  2. Lay the computer on its side for easier access to the M.2 solid-state drive slots.

  3. Locate the M.2 solid-state drive. See “Internal storage drives” on page 7.

  4. Remove the memory cooler and duct. See “Internal storage drives” on page 7.

  5. Remove the heat sink for the M.2 solid-state drive.

  6. Remove the M.2 solid-state drive.Lenovo ThinkStation P620 Tower Cup - Front panel I O cage 18

  7. Install an M.2 solid-state drive.
    Notes:
    • Do not touch the circuit board of the M.2 solid-state drive.
    • If only one M.2 solid-state drive is installed, ensure that the drive is installed in the M.2 solid-state drive slot 1 ( 19 ). See “System board” on page 4. Lenovo ThinkStation P620 Tower Cup - Front panel I O cage
20

  8. Install and secure the heat sink for the M.2 solid-state drive.

  9. Reinstall all removed parts. Then, reconnect the power cord and all disconnected cables to the computer.

M.2 solid-state drive in an M.2 solid-state drive PCIe adapter
Install M.2 solid-state drives in the alphabetic order as shown. Lenovo
ThinkStation P620 Tower Cup - Front panel I O cage 23

  1. Remove the computer cover. See “Computer cover” on page 40.

  2. Remove the M.2 solid-state drive PCIe adapter from the PCIe card slot. See “Full-length PCIe card” on page 76.

  3. Open the cover.Lenovo ThinkStation P620 Tower Cup - Front panel I O cage 24

  4. Remove the M.2 solid-state drive heat sink.Lenovo ThinkStation P620 Tower Cup - Front panel I O cage 25

  5. Pull the handle of the retention latch outward to release the M.2 solid-state drive. Then, remove the M.2 solid-state drive from the PCIe adapter.

  6. If necessary, move the retention latch to an appropriate location to suit the length of the new M.2 solidstate drive.

  7. If necessary, remove the film on the thermal pad on which you want to install the M.2 solid-state drive.
    Pull the handle of the retention latch outward to the open position.

  8. Install the M.2 solid-state drive. Then, insert the plug of the retention latch into the hole to secure the new drive.
    Note: Do not touch the circuit board of the M.2 solid-state drive.

  9. Install the heat sink for the M.2 solid-state drive.Lenovo ThinkStation P620 Tower Cup - Front panel I O cage 30

  10. Close the cover.Lenovo ThinkStation P620 Tower Cup - Front panel I O cage 31

  11. Install the M.2 solid-state drive PCIe adapter in a PCIe x16 card slot on the system board. See “System board” on page 4.

  12. Reinstall all removed parts. Then, reconnect the power cord and all disconnected cables to the computer.

U.2 or U.3 solid-state drive in an U.2 or U.3 solid-state drive PCIe adapter
Prerequisite
Before you start, read Appendix A “Important safety information” on page 93 and print the following instructions.
Attention: The internal storage drive is sensitive. Inappropriate handling might cause damage and permanent loss of data. When handling the internal storage drive, observe the following guidelines:

  • Replace the internal storage drive only for upgrade or repair. The internal storage drive is not designed for frequent changes or replacement.
  • Before replacing the internal storage drive, make a backup copy of all the data that you want to keep.
  • Do not touch the contact edge of the internal storage drive. Otherwise, the internal storage drive might get damaged.
  • Do not apply pressure to the internal storage drive.
  • Do not make the internal storage drive subject to physical shocks or vibration. Put the internal storage drive on a soft material, such as cloth, to absorb physical shocks.

Replacement procedure

  1. Remove the computer cover. See “Computer cover” on page 40.
  2. Remove the U.2 or U.3 solid-state drive PCIe adapter from the PCIe card slot. See “Full-length PCIe card” on page 76.
  3. Open the cover.Lenovo ThinkStation P620 Tower Cup - Replacement procedure 20
  4. Install the U.2 or U.3 solid-state drive.Lenovo ThinkStation P620 Tower Cup - Replacement procedure 21
  5. Close the cover.
  6. Install the U.2 or U.3 solid-state drive PCIe adapter in a PCIe x16 card slot on the system board. See “System board” on page 4.
  7. Reinstall all removed parts. Then, reconnect the power cord and all disconnected cables to the computer.

Power supply assembly
Prerequisite
Before you start, read Appendix A “Important safety information” on page 93 and print the following instructions.
Although there are no moving parts in the computer after the power cord has been disconnected, the following warnings are required for your safety.
Keep fingers and other parts of your body away from hazardous, moving parts. If you suffer an injury, seek medical care immediately. Never remove the cover on a power supply or any part that has the following label attached.
Hazardous voltage, current, and energy levels are present inside any component that has this label attached. There are no serviceable parts inside these components. If you suspect a problem with one of these parts, contact a service technician.
Replacement procedure

  1. Remove the computer cover. See “Computer cover” on page 40.
  2. Remove the power supply assembly.
  3. Install the power supply assembly.Lenovo ThinkStation P620 Tower Cup - Replacement procedure 24
  4. Reinstall all removed parts. Then, reconnect the power cord and all disconnected cables to the computer.

PCIe card
Prerequisite
Before you start, read Appendix A “Important safety information” on page 93 and print the following instructions.
Install PCIe cards according to the corresponding slot types and the following illustrated installation order: Lenovo ThinkStation P620 Tower Cup - PCIe
cardFigure 2. PCIe card installation order
Replacement procedure

  1. Remove the computer cover. See “Computer cover” on page 40.

  2. Lay the computer on its side for easier access to the system board.

  3. Open the latch in the front fan assembly and remove the PCIe card retainer.
    Note: The PCIe card retainer is only available on some models.Lenovo
ThinkStation P620 Tower Cup - Replacement procedure 26

  4. Remove the PCIe card.
    Note: The card might fit tightly into the slot. If necessary, alternately move each side of the card a small amount until the card is removed from the slot.Lenovo ThinkStation P620 Tower Cup - Replacement procedure
28

  5. To install a new PCIe card, pivot the PCIe card latch to the open position.

  6. Remove the appropriate metal slot cover. Install the new card into the appropriate slot on the system board. See “System board” on page 4.

  7. Pivot the PCIe card latch and push it back in until it snaps into position.

  8. Install a PCIe card retainer, if any.Lenovo ThinkStation P620 Tower Cup - Replacement procedure 29

Full-length PCIe card
Prerequisite
Before you start, read Appendix A “Important safety information” on page 93 and print the following instructions.
Install PCIe cards (except GeforceRTX 40xx) according to the corresponding slot types and the following illustrated installation order: Lenovo
ThinkStation P620 Tower Cup - Full-length PCIe cardFigure 3. PCIe cards (except GeforceRTX 40xx) installation order
Install the graphics card GeforceRTX 40xx according to the corresponding slot types and the following illustrated installation order: Lenovo ThinkStation
P620 Tower Cup - Full-length PCIe card 2Figure 4. GeforceRTX 40xx installation order
Replacement procedure

  1. Remove the computer cover. See “Computer cover” on page 40.

  2. Lay the computer on its side for easier access to the system board.

  3. Open the PCIe card latch.Lenovo ThinkStation P620 Tower Cup - Replacement procedure 30

  4. Open the latch in the front fan assembly.

  5. Disconnect the power cable from the full-length PCIe card. Then, remove the card.
    Note: The card might fit tightly into the slot. If necessary, alternately move each side of the card a small amount until the card is removed from the slot.Lenovo ThinkStation P620 Tower Cup - Replacement procedure
32

  6. To install a full-length PCIe card:
    a. If you are installing a new full-length PCIe card, open PCIe card latch and remove the appropriate metal slot cover.
    b. Align the extender on the new full-length PCIe card with the corresponding slot in the front fan assembly. Then, install the new card into the appropriate slot on the system board. See “System board” on page 4.
    Note: It is recommended that you install the full-length PCIe card into a PCIe x16 card slot for best performance.

  7. Pivot the PCIe card latch and push it back in until it snaps into position. Then, pivot the tab on the front fan assembly to close the latch inside.

  8. Connect one end of the power cable to the new full-length PCIe card and the other end to the appropriate power connector on the system board. See “System board” on page 4.

  9. Reinstall all removed parts. Then, reconnect the power cord and all disconnected cables to the computer.

Super capacitor module
Prerequisite
Before you start, read Appendix A “Important safety information” on page 93 and print the following instructions.
For access, do the following:

  1. Remove the computer cover. See “Computer cover” on page 40.
  2. Lay the computer on its side for easier access to the system board.
    Removal stepsLenovo ThinkStation P620 Tower Cup - Replacement procedure
33

Note: When installing a new super capacitor module, connect the super capacitor module cable to the super capacitor module connector (J14) on the RAID card.
Front fan assembly
Prerequisite
Before you start, read Appendix A “Important safety information” on page 93 and print the following instructions.
CAUTION:
Keep fingers and other parts of your body away from hazardous, moving parts. If you suffer an injury, seek medical care immediately.
Replacement procedure

  1. Remove the computer cover. See “Computer cover” on page 40.

  2. Remove the following devices if any:
    • Full-length PCIe cards, see “Full-length PCIe card” on page 76
    • PCIe card retainer, see “PCIe card” on page 72

  3. Remove the front fan assembly.
    Note: When you slide out the front fan assembly, avoid pulling the front- fan-assembly cable.

  4. Disconnect the front-fan-assembly cable from the front-fan-assembly connector on the system board.

  5. Connect the cable of the new front fan assembly to the front-fan-assembly connector on the system board. See “System board” on page 4.

  6. Install a new front fan assembly.Lenovo ThinkStation P620 Tower Cup - Replacement procedure 35

  7. Reinstall all removed parts. Then, reconnect the power cord and all disconnected cables to the computer.

Rear fan assembly
Prerequisite
Before you start, read Appendix A “Important safety information” on page 93 and print the following instructions.
CAUTION:
Keep fingers and other parts of your body away from hazardous, moving parts. If you suffer an injury, seek medical care immediately.
Replacement procedure

  1. Remove the computer cover. See “Computer cover” on page 40.
  2. Disconnect the rear-fan-assembly cable from the rear-fan-assembly connector on the system board.
  3. Remove the rear fan assembly.Lenovo ThinkStation P620 Tower Cup - Replacement procedure 36
  4. Install a new rear fan assembly.Lenovo ThinkStation P620 Tower Cup - Replacement procedure 37
  5. Connect the rear-fan-assembly cable to the rear-fan-assembly connector on the system board. See “System board” on page 4.
  6. Reinstall all removed parts. Then, reconnect the power cord and all disconnected cables to the computer.

Memory module active cooler and duct
Prerequisite
Before you start, read Appendix A “Important safety information” on page 93 and print the following instructions.
Replacement procedure

  1. Remove the computer cover. See “Computer cover” on page 40.
  2. Lay the computer on its side for easier access to the system board.
  3. Remove the memory module active cooler and duct.Lenovo ThinkStation P620 Tower Cup - Replacement procedure 38
  4. Install a memory module active cooler and duct.Lenovo ThinkStation P620 Tower Cup - Replacement procedure 39
  5. Reinstall all removed parts. Then, reconnect the power cord and all disconnected cables to the computer.

Memory module
Prerequisite
Before you start, read Appendix A “Important safety information” on page 93 and print the following instructions.
Your computer has eight slots for installing DDR4 RDIMMs that provide up to a maximum of 512 GB system memory. When removing or installing a memory module, use the following guidelines:

  • Use 16 GB, 32 GB, or 64 GB DDR4 ECC RDIMMs in any combination up to a maximum of 512 GB.
  • Ensure that you follow the installation order for memory modules shown in the following table.
Memory modules Installation order
one Slot 7
two Slot 7 and slot 8
Four Slot 7, slot 8, slot 2, and slot 1
Eight Slot 1 to slot 8

Replacement procedure

  1. Remove the computer cover. See “Computer cover” on page 40.
  2. Lay the computer on its side for easier access to the system board.
  3. Remove the memory cooler and duct. See “Memory module active cooler and duct” on page 84.
  4. Remove the memory module.
  5. Install a memory module.Lenovo ThinkStation P620 Tower Cup - Replacement procedure 42
  6. Reinstall all removed parts. Then, reconnect the power cord and all disconnected cables to the computer.

Chapter 9. Help and support

Self-help resources
Use the following self-help resources to learn more about the computer and troubleshoot problems.

Resources How to access?
Troubleshooting and frequently asked questions

https://www.lenovo.com/tips
https://forums.lenovo.com
Accessibility information| https://www.lenovo.com/accessibility
Reset or restore Windows| • Use Lenovo recovery options.
1. Go to https://support.lenovo.com/
How To Create Lenovo Recovery.
2. Follow the on-screen instructions.
• Use Windows recovery options.
1. Go to https://pcsupport.lenovo.com.
2. Detect your computer or manually select your computer model.
3. Navigate to the troubleshooting menu to diagnose the operating system for recovery instructions.
Use the Vantage app to:
• Configure device settings.
• Download and install UEFI BIOS, drivers and firmware updates.
• Secure you computer from outside threats.
• Diagnose hardware problems.
• Check the computer warranty status.
• Access User Guide and helpful articles.
Note: The available features vary depending on the computer model.| Type Vantage in the Windows search box.
Product documentation:
• Safety and Warranty Guide
• Generic Safety and Compliance Notices
• Setup Guide
• This User Guide
• Regulatory Notice| Go to https://pcsupport.lenovo.com. Then, follow the on-screen instructions to filter out the documentation you want.
Lenovo Support Web site with the latest support information of the following:
• Drivers and software
• Diagnostic solutions
• Product and service warranty
• Product and parts details
• Knowledge base and frequently asked questions| https://pcsupport.lenovo.com
Windows help information| • Type Get Help or Tips in the Windows search box and then press Enter.
• Use Windows Search or the Cortana® personal assistant.
• Microsoft support Web site: https://support.microsoft.com

Call Lenovo
If you have tried to correct the problem yourself and still need help, you can call Lenovo Customer Support Center.
Before you contact Lenovo
Prepare the following before you contact Lenovo:

  1. Record the problem symptoms and details:
    • What is the problem? Is it continuous or intermittent?
    • Any error message or error code?
    • What operating system are you using? Which version?
    • Which software applications were running at the time of the problem?
    • Can the problem be reproduced? If so, how?

  2. Record the system information:
    • Product name
    • Machine type and serial number
    The following illustration shows where to find the machine type and serial number of your computer.

Lenovo ThinkStation P620 Tower Cup - Replacement procedure
43

Lenovo Customer Support Center
During the warranty period, you can call Lenovo Customer Support Center for help.
Telephone numbers
For a list of the Lenovo Support phone numbers for your country or region, go to: https://pcsupport.lenovo.com/supportphonelist
Note: Phone numbers are subject to change without notice. If the number for your country or region is not provided, contact your Lenovo reseller or Lenovo marketing representative.
Services available during the warranty period

  • Problem determination – Trained personnel are available to assist you with determining if you have a hardware problem and deciding what action is necessary to fix the problem.
  • Lenovo hardware repair – If the problem is determined to be caused by Lenovo hardware under warranty, trained service personnel are available to provide the applicable level of service.
  • Engineering change management – Occasionally, there might be changes that are required after a product has been sold. Lenovo or your reseller, if authorized by Lenovo, will make selected Engineering Changes (ECs) that apply to your hardware available.

Services not covered

  • Replacement or use of parts not manufactured for or by Lenovo or nonwarranted parts
  • Identification of software problem sources
  • Configuration of UEFI BIOS as part of an installation or upgrade
  • Changes, modifications, or upgrades to device drivers
  • Installation and maintenance of network operating systems (NOS)
  • Installation and maintenance of programs

For the terms and conditions of the Lenovo Limited Warranty that apply to your Lenovo hardware product, see Safety and Warranty Guide that comes with your computer.
Purchase additional services
During and after the warranty period, you can purchase additional services from Lenovo at: https://pcsupport.lenovo.com/warrantyupgrade
Service availability and service name might vary by country or region.

Appendix A. Important safety information

Safety notices
This information can help you safely use your computer. Follow and retain all information included with your computer. The information in this document does not alter the terms of your purchase agreement or the Limited Warranty. For more information, go to:

Customer safety is important. Our products are developed to be safe and effective. However, personal computers are electronic devices. Power cords, power adapters, and other features can create potential safety risks that can result in physical injury or property damage, especially if misused. To reduce these risks, follow the instructions included with your product, observe all warnings on the product and in the operating instructions, and review the information included in this document carefully. By carefully following the information contained in this document and provided with your product, you can help protect yourself from hazards and create a safer computer work environment. If the computer is used in a manner not specified by the manufacturer, the protection  provided by the computer may be impaired.
Note: This information includes references to power adapters and batteries. In addition, some products (such as speakers and monitors) ship with external power adapters. If you have such a product, this information applies to your product. In addition,  computer products contain a coin-sized internal battery that provides power to the system clock even when the computer is unplugged, so the battery safety information applies to all computer products.
Conditions that require immediate action
Products can become damaged due to misuse or neglect. Some product damage is serious enough that the product should not be used again until it has been inspected and, if necessary, repaired by an authorized servicer.
As with any electronic device, pay close attention to the product when it is turned on.
On very rare occasions, you might notice an odor or see a puff of smoke or sparks vent from your product. You might also hear sounds like popping, cracking, or hissing. These might merely mean that an internal electronic component has failed in a safe and  controlled manner. Or, they might indicate a potential safety issue. Do not take risks or attempt to diagnose the situation yourself. Contact the Customer Support Center for further guidance. For a list of Service and Support phone numbers, see the following Web site: https://pcsupport.lenovo.com/supportphonelist
Frequently inspect your computer and its components for damage, wear, or signs of danger. If you have any question about the condition of a component, do not use the product. Contact the Customer Support Center or the product manufacturer for instructions  on how to inspect the product and have it repaired, if necessary.
In the unlikely event that you notice any of the following conditions, or if you have any safety concerns with your product, stop using the product and unplug it from the power source and telecommunication lines until you can speak to the Customer Support  Center for further guidance.

  • Power cords, plugs, power adapters, extension cords, surge protectors, or power supplies that are cracked, broken, or damaged.
  • Signs of overheating, smoke, sparks, or fire.
  • Damage to a battery (such as cracks, dents, or creases), discharge from a battery, or a buildup of foreign substances on the battery.
  • A cracking, hissing, or popping sound, or strong odor that comes from the product.
  • Signs that liquid has been spilled or an object has fallen onto the computer product, the power cord, or power adapter.
  • The computer product, power cord, or power adapter has been exposed to water.
  • The product has been dropped or damaged in any way.
  • The product does not operate normally when you follow the operating instructions.

Note: If you notice these conditions with a product (such as an extension cord) that is not manufactured for or by Lenovo, stop using that product until you can contact the product manufacturer for further instructions, or until you get a suitable replacement.
Service and upgrades
Do not attempt to service a product yourself unless instructed to do so by the Customer Support Center or your documentation. Only use a Service Provider who is approved to repair your particular product.
Note: Some computer parts can be upgraded or replaced by the customer. Upgrades typically are referred to as options. Replacement parts approved for customer installation are referred to as Customer Replaceable Units, or CRUs. Lenovo provides documentation with instructions when it is appropriate for customers to install options or replace CRUs. You must closely follow all instructions when installing or replacing parts. The Off state of a power indicator does not necessarily mean that voltage levels inside a product are zero. Before you remove the covers from a product equipped with a power cord, always ensure that the power is turned off and that the product is unplugged from any power source. If you have any questions or concerns, contact the Customer Support Center.
Although there are no moving parts in the computer after the power cord has been disconnected, the following warnings are required for your safety.
Moving Parts:
Keep fingers and other parts of your body away from hazardous, moving parts. If you suffer an injury, seek medical care immediately.
Hot Surface:
Avoid contact with hot components inside the computer. During operation, some components become hot enough to burn the skin. Before you open the computer cover, turn off the computer, disconnect power, and wait approximately 10 minutes for the components to cool.
After replacing a CRU, reinstall all protective covers, including the computer cover, before connecting power and operating the computer. This action is important to help prevent unexpected electrical shock and help ensure the containment of an unexpected fire that could happen under extremely rare conditions.
Sharp Edges:
When replacing CRUs, be cautious of sharp edges or corners that might cause injury. If you suffer an injury, seek medical care immediately.
Power cords and power adapters
DANGER
Use only the power cords and power adapters supplied by the product manufacturer.
The power cords shall be safety approved. For Germany, it shall be H03VV-F, 3G, 0.75 mm³, or better. For other countries, the suitable types shall be used accordingly.
Never wrap a power cord around a power adapter or other object. Doing so can stress the cord in ways that can cause the cord to fray, crack, or crimp. This can present a safety hazard.
Always route power cords so that they will not be walked on, tripped over, or pinched by objects.
Protect power cords and power adapters from liquids. For instance, do not leave your power cord or power adapter near sinks, tubs, toilets, or on floors that are cleaned with liquid cleansers. Liquids can cause a short circuit, particularly if the power cord or power adapter has been stressed by misuse. Liquids also can cause gradual corrosion of power cord terminals and/or the connector terminals on a power adapter, which can eventually result in overheating.
Ensure that all power cord connectors are securely and completely plugged into receptacles.
Do not use any power adapter that shows corrosion at the ac input pins or shows signs of overheating (such as deformed plastic) at the ac input pins or anywhere on the power adapter.
Do not use any power cords where the electrical contacts on either end show signs of corrosion or overheating or where the power cord appears to have been damaged in any way.
To prevent possible overheating, do not cover the power adapter with clothing or other objects when the power adapter is plugged into an electrical outlet.
Power cord notice
Note: The power cord and adapter provided with this product are intended to be used with this product only. Do not use them with any other products.
For your safety, Lenovo provides a power cord with a grounded attachment plug to use with this product. To avoid electrical shock, always use the power cord and plug with a properly grounded outlet.
Power cords provided by Lenovo in the United States and Canada are listed by Underwriter’s Laboratories (UL) and certified by the Canadian Standards Association (CSA).
For units intended to be operated at 115 volts: Use a UL-listed and CSA- certified cord set consisting of a minimum 18 AWG, Type SVT or SJT, three- conductor cord, a maximum of 15 feet in length and a parallel blade, grounding-type attachment plug rated 10 amperes, 125 volts.
For units intended to be operated at 230 volts (U.S. use): Use a UL-listed and CSA-certified cord set consisting of a minimum 18 AWG, Type SVT or SJT, three- conductor cord, a maximum of 15 feet in length and a tandem blade, grounding- type attachment plug rated 10 amperes, 250 volts.
For units intended to be operated at 230 volts (outside the U.S.): Use a cord set with a grounding-type attachment plug. The cord set should have the appropriate safety approvals for the country in which the equipment will be installed.
Power cords provided by Lenovo for a specific country or region are usually available only in that country or region.
For units intended to be operated in Germany: The power cords must be safety approved. For Germany, it must be H05VV-F, 3G, 0.75 mm2, or better. For other countries, the suitable types must be used accordingly.
For units intended to be operated in Denmark: Use a cord set with a grounding- type attachment plug. The cord set should have the appropriate safety approvals for the country in which the equipment will be installed.
For units intended to be operated in Norway, Sweden, Finland: Use a cord set with a two-prong attachment plug. The cord set should have the appropriate safety approvals for the country in which the equipment will be installed.
If you intend to use your PC in a country or region that is different from your ordering location, please purchase an additional Lenovo power cord for the country or region where the PC will be used. Refer to the power cord guide provided in our Web site, https://pcsupport.lenovo.com, for details. Some countries and regions support multiple voltages, so make sure you order the appropriate power cord for the intended voltage.
Extension cords and related devices
Ensure that extension cords, surge protectors, uninterruptible power supplies, and power strips that you use are rated to handle the electrical requirements of the product. Never overload these devices. If power strips are used, the load should not exceed the power strip input rating. Consult an electrician for more information if you have questions about power loads, power requirements, and input ratings.
Plugs and outlets
DANGER

If a receptacle (power outlet) that you intend to use with your computer equipment appears to be damaged or corroded, do not use the outlet until it is replaced by a qualified electrician.
Do not bend or modify the plug. If the plug is damaged, contact the manufacturer to obtain a replacement.
Do not share an electrical outlet with other home or commercial appliances that draw large amounts of electricity; otherwise, unstable voltage might damage your computer, data, or attached devices.
Some products are equipped with a three-pronged plug. This plug fits only into a grounded electrical outlet. This is a safety feature. Do not defeat this safety feature by trying to insert it into a non-grounded outlet. If you cannot insert the plug into the outlet, contact an electrician for an approved outlet adapter or to replace the outlet with one that enables this safety feature. Never overload an electrical outlet. The overall system load should not exceed 80 percent of the branch circuit rating. Consult an electrician for more information if you have questions about power loads and branch circuit ratings.
Be sure that the power outlet you are using is properly wired, easily accessible, and located close to the equipment. Do not fully extend power cords in a way that will stress the cords.
Be sure that the power outlet provides the correct voltage and current for the product you are installing.
Carefully connect and disconnect the equipment from the electrical outlet.
Power supply statement
Never remove the cover on a power supply or any part that has the following label attached.
Hazardous voltage, current, and energy levels are present inside any component that has this label attached.
There are no serviceable parts inside these components. If you suspect a problem with one of these parts, contact a service technician.
External devices
CAUTION:
Do not connect or disconnect any external device cables other than Universal Serial Bus (USB) and 1394 cables while the computer power is on; otherwise, you might damage your computer. To avoid possible damage to attached devices, wait at least five seconds after the computer is shut down to disconnect external devices.
Lithium coin-cell battery notice
DANGER
Danger of explosion if battery is incorrectly replaced.
If the coin-cell battery is not a CRU, do not attempt to replace the coin-cell battery. Replacement of the battery must be done by a Lenovo-authorized repair facility or technician.
The Lenovo-authorized repair facilities or technicians recycle Lenovo batteries according to local laws and regulations.
**When replacing the lithium coin-cell battery, use only the same type or equivalent type that is recommended by the manufacturer. The battery contains lithium and can explode if not properly used, handled, or disposed of. Swallowing the lithium coin-cell battery will cause chocking or severe internal burns in just two hours and might even result in death.
Keep batteries away from children. If the lithium coin-cell battery is swallowed or placed inside any part of the body, seek medical care immediately.
Do not:**

  • Throw or immerse into water
  • Heat to more than 100 °C (212°F)
  • Repair or disassemble
  • Leave in an extremely low air pressure environment
  • Leave in an extremely high-temperature environment
  • Crush, puncture, cut, or incinerate

Dispose of the battery as required by local ordinances or regulations. The following statement applies to users in the state of California, U.S.A.
California Perchlorate Information:
Products containing manganese dioxide lithium coin-cell batteries may contain perchlorate.
Perchlorate Material – special handling may apply, see https://www.dtsc.ca.gov/hazardouswaste/perchlorate/.
Heat and product ventilation
**** Computers, power adapters, and many accessories can generate heat when turned on and when batteries are charging. Always follow these basic precautions:

  • Do not leave your computer, power adapter, or accessories in contact with your lap or any part of your body for an extended period when the products are functioning or when the battery is charging. Your computer, power adapter, and many accessories produce some heat during normal operation. Extended contact with the body could cause discomfort or, potentially, a skin burn.
  • Do not charge the battery or operate your computer, power adapter, or accessories near flammable materials or in explosive environments.
  • Ventilation slots, fans, and heat sinks are provided with the product for safety, comfort, and reliable operation. These features might inadvertently become blocked by placing the product on a bed, sofa, carpet, or other flexible surface. Never block, cover, or disable these features.

Inspect your desktop computer for dust accumulation at least once every three months. Before inspecting your computer, turn off the power and unplug the computer’s power cord from the electrical outlet; then remove any dust from vents and perforations in the bezel. If you notice external dust accumulation, then examine and remove dust from the inside of the computer including heat sink inlet fins, power supply vents, and fans. Always turn off and unplug the computer before opening the cover. If possible, avoid operating your computer within two feet of high-traffic areas. If you must operate your computer in or near a high-traffic area, inspect and, if necessary, clean your computer more frequently.
For your safety and to maintain optimum computer performance, always follow these basic precautions with your desktop computer:

  • Keep the cover closed whenever the computer is plugged in.
  • Regularly inspect the outside of the computer for dust accumulation.
  • Remove dust from vents and any perforations in the bezel. More frequent cleanings might be required for computers in dusty or high-traffic areas.
  • Do not restrict or block any ventilation openings.
  • Do not store or operate your computer inside furniture, as this might increase the risk of overheating.
  • Airflow temperatures into the computer should not exceed 35°C (95°F).
  • Do not install air filtration devices. They may interfere with proper cooling.

Electrical current safety information
DANGER
Electric current from power, telephone, and communication cables is hazardous.
To avoid a shock hazard:

  • Do not use your computer during a lightning storm.
  • Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of this product during an electrical storm.
  • Connect all power cords to a properly wired and grounded electrical outlet.
  • Connect properly wired outlets to any equipment that will be attached to this product.
  • Whenever possible, use one hand only to connect or disconnect signal cables.
  • Never turn on any equipment when there is evidence of fire, water, or structural damage.
  • Disconnect the attached power cords, battery, and all the cables before you open the device covers, unless instructed otherwise in the installation and configuration procedures.
  • Do not use your computer until all internal parts enclosures are fastened into place. Never use the computer when internal parts and circuits are exposed.

DANGER
Connect and disconnect cables as described in the following procedures when installing, moving, or opening covers on this product or attached devices.
To connect:

  1. Turn everything OFF.
  2. First, attach all cables to devices.
  3. Attach signal cables to connectors.
  4. Attach power cords to outlets.
  5. Turn devices ON.

To disconnect:

  1. Turn everything OFF.
  2. First, remove power cords from outlets.
  3. Remove signal cables from connectors.
  4. Remove all cables from devices.

The power cord must be disconnected from the wall outlet or receptacle before installing all other electrical cables connected to the computer.
The power cord may be reconnected to the wall outlet or receptacle only after all other electrical cables have been connected to the computer.
DANGER
During electrical storms, do not perform any replacement and do not connect the telephone cable to or disconnect it from the telephone outlet on the wall.
Laser safety information
CAUTION:
When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or transmitters) are installed, note the following:

  • Do not remove the covers. Removing the covers of the laser product could result in exposure to hazardous laser radiation. There are no serviceable parts inside the device.
  • Use of controls or adjustments or performance of procedures other than those specified herein might result in hazardous radiation exposure.

DANGER
Some laser products contain an embedded Class 3B laser diode. Note the following:
Laser radiation when open. Do not stare into the beam, do not view directly with optical instruments, and avoid direct exposure to the beam.

Liquid crystal display (LCD) notice
DANGER
To avoid shock hazards:

  • Do not remove the covers.
  • Do not operate this product unless the stand is attached.
  • Do not connect or disconnect this product during an electrical storm.
  • The power cord plug must be connected to a properly wired and grounded power outlet.
  • Any equipment to which this product will be attached must also be connected to properly wired and grounded power outlets.
  • To isolate the monitor from the electrical supply, you must remove the plug from the power outlet. The power outlet should be easily accessible.

Handling:

  • If your monitor weighs more than 18 kg (39.68 lb), we recommend that it be moved or lifted by two people.

Product disposal (TFT monitors):

  • The fluorescent lamp in the liquid crystal display contains mercury; dispose according to local, state, or federal laws.

Battery warnings:

  • Risk of explosion if battery is replaced by an incorrect type.
  • Dispose of used batteries according to the instructions.

Use earphones, headphones, or a headset

  • If your computer has both a headphone connector and an audio line-out connector, always use the headphone connector for earphones, headphones, or a headset. However, the headphone connector does not support the microphone of the headset.
  • If your computer has both a headset connector and an audio line-out connector, always use the headset connector for earphones, headphones, or a headset.

Excessive sound pressure from earphones and headphones can cause hearing loss. Adjustment of the equalizer to maximum increases the earphone and headphone output voltage and the sound pressure level.
Therefore, to protect your hearing, adjust the equalizer to an appropriate level.
Excessive use of headphones or earphones for a long period of time at high volume can be dangerous if the output of the headphone or earphone connectors do not comply with specifications of EN 50332-2. The headphone output connector of your computer  complies with EN 50332-2 Sub clause 7. This specification limits the computer’s maximum wide band true RMS output voltage to 150 mV. To help protect against hearing loss, ensure that the headphones or earphones you use also comply with EN 50332-2 (Clause 7 Limits) or a wide band characteristic voltage of 75 mV. Using headphones that do not comply with EN 50332- 2 can be dangerous due to excessive sound pressure levels.
If your Lenovo computer came with headphones or earphones in the packaging, as a set, the combination of the headphones or earphones and the computer already complies with the specifications of EN 50332-1. If different headphones or earphones are used, ensure that they comply with EN 50332-1 (Clause 6.5 Limitation Values). Using headphones that do not comply with EN 50332-1 can be dangerous due to excessive sound pressure levels.

Choking hazard notice
CHOKING HAZARD – Product contains small parts.
Keep away from children under three years.
Plastic bag notice
DANGER
Plastic bags can be dangerous. Keep plastic bags away from babies and children to avoid danger of suffocation.
Glass parts notice
CAUTION:
Some parts of your product may be made of glass. This glass could break if the product is dropped on a hard surface or receives a substantial impact. If glass breaks, do not touch or attempt to remove it.
Stop using your product until the glass is replaced by trained service personnel.
Computer placement notices
Inappropriate computer placement might cause harm to children.

  • Place the computer on a sturdy piece of low-rise furniture or furniture that has been anchored.
  • Do not place the computer at the edge of the furniture.
  • Keep the computer cables out of the reach of children.
  • Some items, such as toys, might attract children. Keep such items away from the computer.

Supervise children in rooms where the above safety instructions cannot be fully implemented.
Hazardous energy statement
DANGER
Disconnect all power cords from electrical outlets before removing the computer cover or any part that has the above label attached.
DO NOT disassemble components that have the above label attached. There are no serviceable parts inside these components.
Your product is designed for safe use. However, hazardous voltage, current, and energy levels are present inside any component that has this label attached. Disassembling of these components might cause fire or might even result in death. If you suspect a problem with one of these parts, contact a service technician.
CAUTION:
Bright Light, possible skin or eye damage. Disconnect power before servicing.
CAUTION:
Infrared Light, possible skin or eye damage. Disconnect power before servicing.
Eye comfort
The property of the display in combination with following notes result in reduced eye fatigue and increased comfort.
For tips on how to minimize visual fatigue, please go to https://www.lenovo.com/us/en/safecomp/ to visit “Minimizing Visual Fatigue”.
Tip-over hazard prevention notice
The computer may cause harm to children if it is not located in an appropriate place. Follow the tips below to protect children from harm caused by the computer tipping over:

  • Place the computers or monitors on sturdy furniture with a low base or furniture that has been anchored. Push the computers or monitors as far from the edge of the furniture as possible.
  • Keep remote controls, toys, and other items that might attract children away from the computers or monitors
  • Keep the computer or monitor cables out of the reach of children.
  • Supervise children in rooms where these safety tips have not been followed.

CAUTION:
Some parts of your product may be made of glass. This glass could break if the product is dropped on a hard surface or receives a substantial impact. If glass breaks, do not touch it or attempt to remove it. Stop using your product until the glass is replaced by trained service personnel.
Static electricity prevention
Static electricity, although harmless to you, can seriously damage computer components and options.
Improper handling of static-sensitive parts can damage the part. When you unpack an option or CRU, do not open the static-protective packaging containing the part until the instructions direct you to install it.
When you handle options or CRUs, or perform any work inside the computer, take the following precautions to avoid static-electricity damage:

  • Limit your movement. Movement can cause static electricity to build up around you.
  • Always handle components carefully. Handle adapters, memory modules, and other circuit boards by the edges. Never touch exposed circuitry.
  • Prevent others from touching components.
  • When you install a static-sensitive option or CRU, touch the static-protective packaging containing the part to a metal expansion-slot cover or other unpainted metal surface on the computer for at least two seconds. This reduces static electricity in the packaging and your body.
  • When possible, remove the static-sensitive part from the static-protective packaging and install the part without setting it down. When this is not possible, place the static-protective packaging on a smooth, level surface and place the part on it.
  • Do not place the part on the computer cover or other metal surface.

Operating environment
Maximum altitude (without pressurization)

  • Operating: From 0 m (0 ft) to 3048 m (10 000 ft)
  • Storage: From 0 m (0 ft) to 12192 m (40 000 ft)

Temperature

  • Operating: From 10°C (50°F) to 35°C (95°F)
  • Storage: From -40°C (-40°F) to 60°C (140°F)

Relative humidity

  • Operating: 20%-80% (non-condensing)
  • Storage: 10%–90% (non-condensing)

Cleaning and maintenance
With appropriate care and maintenance, your computer will serve you reliably. The following topics offer information to help you keep your computer working with best performance.
Basic maintenance tips
Here are some basic points about keeping your computer functioning properly:

  • Keep the computer in a clean, dry environment. Ensure that the computer rests on a flat, steady surface.

  • Do not cover any of air vents. These air vents provide airflow to keep the computer from overheating.

  • Keep electrical appliances such as an electric fan, radio, high-powered speakers, air conditioner, and microwave oven away from your computer because the strong magnetic fields generated by these appliances can damage the monitor and data on the storage drive.

  • Keep food and drinks away from all parts of the computer. Food particles and spills might make the keyboard and mouse stick and unusable.

  • Do not get the power switches or other controls wet. Moisture can damage these parts and cause an electrical hazard.

  • Always disconnect a power cord by grasping the plug instead of the cord.

  • Keep the computer software, device drivers, and operating system up-to-date.

  • Empty your recycle bin on a regular basis.

  • Clean out your Inbox, Sent Items, and Deleted Items folders in your e-mail application on a regular basis.

  • Clean up files and free up storage drive space and memory space occasionally to prevent performance problems.

  • Keep a log book. Entries might include major software or hardware changes, device-driver updates, intermittent problems and what you did to resolve them, and other issues you might have experienced.
    The cause of a problem might be change in hardware, change in software, or any other actions that might have taken place. A log book can help you or a Lenovo technician determine the cause of a problem.

  • Back up your data on the storage drive regularly. You can restore the storage drive from a backup.

  • Create a recovery medium as early as possible. You can use the recovery medium to recover your operating system even if Windows fails to start up.

  • Get the most up-to-date operating system update patches, software programs, and device drivers.

Maintenance tips about moving the computer
Before moving the computer, take the following precautions:

  1. Back up your data on the storage drive.
  2. Remove any media from the drives and turn off all connected devices and the computer. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer.
  3. If you saved the original shipping cartons and packing materials, use them to pack the units. If you are using different cartons, cushion the units to avoid damage.

When you move the computer to another country or region, you must take local electrical standards into consideration. If the local electrical outlet style is different from the type you are currently using, contact the Lenovo Customer Support Center to purchase either an electrical plug adapter or a new power cord.
Clean your computer
CAUTION:
Remove any media from the drives and turn off all connected devices and the computer. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer.
It is a good practice to clean your computer periodically to protect the surfaces and ensure trouble-free operation.
Clean the computer surface: Wipe it with a lint-free cloth dampened in mild soap and water. Avoid applying liquids directly to the surface.
Clean the keyboard: Wipe the keys one by one with a lint-free cloth dampened in mild soap and water. If you wipe several keys at a time, the cloth might hook onto an adjacent key and possibly damage it. Avoid spraying cleaner directly onto the keyboard. To remove any crumbs or dust from beneath the keys, you can use a camera blower with a brush or use cool air from a hair dryer.
Clean the computer screen: Scratches, oil, dust, chemicals, and ultraviolet light can affect the performance of your computer screen. Use a dry, soft lint-free cloth to wipe the screen gently. If you see a scratchlike mark on your screen, it might be a stain. Wipe or dust the stain gently with a soft, dry cloth. If the stain remains, moisten a soft, lint-free cloth with water or eyeglass cleaner, but do not apply liquids directly to your computer screen. Ensure that the computer screen is dry before closing it.

Appendix B. System memory speed

The AMD Threadripper Pro microprocessor families compatible with this ThinkStation computer feature an integrated memory controller, which provides the microprocessor with direct access to the system memory.
Because of this design, the system memory speed will be determined by a number of factors, including the microprocessor model and the type, speed, size (capacity), and number of DIMMs installed.
Notes:

  • The actual system memory speed of the memory modules varies depending on the microprocessor model. For example, your computer comes with 2666 MT/s memory modules, but microprocessor only supports up to 2400 MT/s memory modules. Then  the system memory speed will be no faster than 2400 MT/s.
  • The microprocessor models supported in your computer might vary. For a list of supported microprocessor models, contact the Lenovo Customer Support Center.

Appendix C. Accessibility and ergonomic information

This chapter provides information about accessibility and ergonomics.
Accessibility information
Lenovo is committed to providing users who have hearing, vision, and mobility limitations with greater access to information and technology. You can get the most up-to-date accessibility information from https://www.lenovo.com/accessibility.
If you need additional support with the accessibility features, go to https://pcsupport.lenovo.com/supportphonelist to find the support phone numbers for your country or region.
Ergonomic information
Good ergonomic practice is important to get the most from your personal computer and to avoid discomfort.
Arrange your workplace and the equipment you use to suit your individual needs and the kind of work that you perform. In addition, use healthy work habits to maximize your performance and comfort when using your computer.
Working in the virtual office might mean adapting to frequent changes in your environment. Adapting to the surrounding light sources, active seating, and the placement of your computer hardware, can help you improve your performance and achieve greater comfort.
This example shows someone in a conventional setting. Even when not in such a setting, you can follow many of these tips. Develop good habits, and they will serve you well.  General posture: Make minor modifications in your working posture to deter the onset of discomfort caused by long periods of working in the same position. Frequent short breaks from your work also help to prevent minor discomfort associated with your working posture.
Display: Position the display to maintain a comfortable viewing distance of 510 mm to 760 mm (20 inches to 30 inches). Avoid glare or reflections on the display from overhead lighting or outside sources of light. Keep the display screen clean and set the brightness to levels that enable you to see the screen clearly. Press the brightness control keys to adjust display brightness.
Head position: Keep your head and neck in a comfortable and neutral (vertical, or upright) position.
Chair: Use a chair that gives you good back support and seat height adjustment. Use chair adjustments to best suit your comfort posture.
Arm and hand position: If available, use chair arm rests or an area on your working surface to provide weight support for your arms. Keep your forearms, wrists, and hands in a relaxed and neutral (horizontal) position. Type with a soft touch without pounding the keys.
Leg position: Keep your thighs parallel to the floor and your feet flat on the floor or on a footrest.

Appendix D. Supplemental information about the Ubuntu operating system

In limited countries or regions, Lenovo offers customers an option to order computers with the preinstalled Ubuntu® operating system.
If the Ubuntu operating system is available on your computer, read the following information before you use the computer. Ignore any information related to Windows-based programs, utilities, and Lenovo preinstalled applications in this documentation.
Access the Lenovo Limited Warranty
This product is covered by the terms of the Lenovo Limited Warranty (LLW), version L505-0010-02 08/2011.
You can view the LLW in a number of languages from the following Web site. Read the Lenovo Limited Warranty at: https://www.lenovo.com/warranty/llw_02
The LLW also is preinstalled on the computer. To access the LLW, go to the following directory: /opt/Lenovo
If you cannot view the LLW either from the Web site or from your computer, contact your local Lenovo office or reseller to obtain a printed version of the LLW.
Access the Ubuntu help system
The Ubuntu help system provides information about how to use the Ubuntu operating system. To access the help system from Home Screen, move your pointer to the Launch bar, and then click the Help icon. If you cannot find the Help icon from the Launch bar, click the Search icon on the bottom left, and type Help to search it.
To learn more about the Ubuntu operating system, go to: https://www.ubuntu.com
Get support information
If you need help, service, technical assistance, or more information about the Ubuntu operating system or other applications, contact the provider of the Ubuntu operating system or the provider of the application. If you need the service and support for hardware components shipped with your computer, contact Lenovo.
For more information about how to contact Lenovo, refer to the User Guide and Safety and Warranty Guide.
To access the latest User Guide and Safety and Warranty Guide, go to: https://pcsupport.lenovo.com

Appendix E. Compliance and TCO Certified information

This chapter provides regulatory, environmental, RoHS, and ENERGY STAR information about Lenovo products.
Radio frequency compliance statements
Computer models equipped with wireless communications comply with the radio frequency and safety standards of any country or region in which it has been approved for wireless use.
Besides this document, ensure that you read the Regulatory Notice for your country or region before using the wireless devices contained in your computer.
Locate wireless regulatory notices
For more information about the wireless regulatory notices, refer to the Regulatory Notice at: https://pcsupport.lenovo.com
European Union (EU) / United Kingdom (UK) — Radio Equipment Compliance
** EU Contact: Lenovo (Slovakia), Landererova 12, 811 09 Bratislava, Slovakia
UK contact: Lenovo, Redwood, Crockford Lane, Basingstoke, RG24 8WQ, UK.
This product is in conformity with all the requirements and essential norms that apply to EU Council Radio Equipment Directive 2014/53/EU on the approximation of the laws of the Member States, as well as the UK Radio Equipment Regulations SI 2017 No. 1206, relating to radio equipment.
The full text of the system EU declaration of conformity is available at: https://www.lenovo.com/us/en/compliance/eu-doc
The full text of the system UK declaration of conformity is available at: https://www.lenovo.com/us/en/compliance/uk-doc
Lenovo cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product, including the installation of option cards from other manufacturers. This product has been tested and found to comply with the limits for Class B equipment according to European and UK compliance standards. The limits for Class B equipment were derived for typical residential environments to provide reasonable protection against interference with certified communication devices.
This equipment is not protected against harmful interference and may not cause interference with duly authorized systems.
Environmental information of countries and regions
This section provides environmental, recycling, and RoHS information about Lenovo products.
Recycling and environmental information
Lenovo encourages owners of information technology (IT) equipment to responsibly recycle their equipment when it is no longer needed. Lenovo offers a variety of programs and services to assist equipment owners in recycling their IT products. For information about recycling Lenovo products, go to: https://www.lenovo.com/us/en/compliance/recycling
The latest environmental information about our products is available at: https://www.lenovo.com/us/en/compliance/eco-declaration
Important battery recycling and WEEE information
Take back and recycling information for WEEE and batteries/accumulators in the European Union and the United Kingdom
The crossed-out wheeled bin marking applies only to countries with WEEE and batteries waste regulations including the European Union (EU), and United Kingdom (UK).
Appliances and batteries/accumulators are labeled in accordance with local regulations concerning waste electrical and electronic equipment (WEEE) and waste batteries and waste accumulators. These regulations determine the framework for the return and recycling of used appliances and used batteries/accumulators as applicable within each geography. This label is applied to various products to indicate that the product is not to be thrown away, but rather put in the established collection systems for reclaiming these end of life products.
The label on the battery may also include a chemical symbol for the metal concerned in the battery (Pb for lead, Hg for mercury, and Cd for cadmium).
Users of electrical and electronic equipment (EEE) and users of batteries/accumulators with the crossed-out wheeled bin marking must not dispose of end of life products as unsorted municipal waste, but use the collection framework available to them for the return, recycle, and recovery of WEEE and waste batteries/ accumulators and to minimize any potential effects of EEE and batteries on the environment and human health due to the presence of hazardous substances.
Lenovo electrical and electronic equipment (EEE) may contain parts and components, which at end-of-life might qualify as hazardous waste.
EEE and waste electrical and electronic equipment (WEEE) can be delivered free of charge to the place of sale or any distributor that sells electrical and electronic equipment of the same nature and function as the used EEE or WEEE.
Before placing electrical and electronic equipment (EEE) in the waste collection stream or in waste collection facilities, the end user of equipment containing batteries and/or accumulators must remove those batteries and accumulators for separate collection.
Dispose of lithium batteries and battery packs from Lenovo products:
A coin-cell type lithium battery might be installed inside your Lenovo product. You can find details about the battery in the product documentation. If the battery needs to be replaced, contact your place of purchase or contact Lenovo for service. If you need to dispose of a lithium battery, insulate it with vinyl tape, contact your place of purchase or a waste-disposal operator, and follow their instructions.
Your Lenovo device might contain a lithium-ion battery pack or a nickel metal hydride battery pack. You can find details on the battery pack in the product documentation. If you need to dispose of a battery pack, insulate it with vinyl tape, contact Lenovo sales, service, or your place of purchase, or a waste-disposal operator, and follow their instructions. You also can refer to the instructions provided in the user guide for your product.
For proper collection and treatment, go to: https://www.lenovo.com/environment
For additional WEEE information, go to: https://www.lenovo.com/recycling
WEEE information for Hungary
Lenovo, as a producer, bears the cost incurred in connection with the fulfillment of Lenovo’s obligations under Hungary Law No. 197/2014 (VIII.1.) subsections (1)-(5) of section 12.
Japan recycling statements
Collect and recycle a disused Lenovo computer or monitor
If you are a company employee and need to dispose of a Lenovo computer or monitor that is the property of the company, you must do so in accordance with the Law for Promotion of Effective Utilization of Resources.
Computers and monitors are categorized as industrial waste and should be properly disposed of by an industrial waste disposal contractor certified by a local government. In accordance with the Law for Promotion of Effective Utilization of Resources, Lenovo Japan provides, through its PC Collecting and Recycling Services, for the collecting, reuse, and recycling of disused computers and monitors. For details, visit the Lenovo Web site at: https://www.lenovo.com/us/en/social_responsibility/sustainability/ptb_japan
Pursuant to the Law for Promotion of Effective Utilization of Resources, the collecting and recycling of home-used computers and monitors by the manufacturer was begun on October 1, 2003. This service is provided free of charge for home-used computers sold after October 1, 2003. For details, go to: https://www.lenovo.com/us/en/social_responsibility/sustainability/ptb_japan
Dispose of Lenovo computer components
Some Lenovo computer products sold in Japan may have components that contain heavy metals or other environmental sensitive substances. To properly dispose of disused components, such as a printed circuit board or drive, use the methods described above for collecting and recycling a disused computer or monitor.
Dispose of disused lithium batteries from Lenovo computers
A button-shaped lithium battery is installed inside your Lenovo computer to provide power to the computer clock while the computer is off or disconnected from the main power source. If you need to replace it with a new one, contact your place of purchase or contact Lenovo for service. If you need to dispose of a disused lithium battery, insulate it with vinyl tape, contact your place of purchase or an industrial-waste-disposal operator, and follow their instructions.
Disposal of a lithium battery must comply with local ordinances and regulations.
Restriction of Hazardous Substances (RoHS) Directive of countries and regions
The latest environmental information about Lenovo products is available at: https://www.lenovo.com/ecodeclaration
European Union (EU) / United Kingdom (UK) RoHS
This Lenovo product, with included parts (cables, cords, and so on) meets the requirements of EU Directive 2011/65/EU (as amended by Directive 2015/863/EU) and UK SI 2012 No. 3032 on the restriction of the use of certain hazardous substances in electrical and electronic equipment (“RoHS recast” or “RoHS 2”).
For more information about Lenovo worldwide compliance on RoHS, go to: https://www.lenovo.com/rohs-communication
Turkish WEEE / RoHS
India RoHS
RoHS compliant as per E-Waste (Management) Rules.
Mainland China RoHS**

Electromagnetic emission notices
Federal Communications Commission (FCC) Supplier’s Declaration of Conformity
The following information refers to ThinkStation P620, machine types: 30E0 and 30E1.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and receiver.
  • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
  • Consult an authorized dealer or service representative for help.

Lenovo is not responsible for any radio or television interference caused by using other than recommended cables and connectors or by unauthorized changes or modifications to this equipment. Unauthorized changes or modifications could void the user’s authority to operate the equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Responsible Party:
Lenovo (United States) Incorporated
7001 Development Drive
Morrisville, NC 27560
Email: FCC@lenovo.com

Industry Canada compliance statement
CAN ICES-003(B) / NMB-003(B)
European Union / United Kingdom (UK) conformity
European Union (EU) / United Kingdom (UK) — Electromagnetic Compatibility Compliance
This product is in conformity with the protection requirements of EU Council Directive 2014/30/EU on the approximation of the laws of the Member States, as well as UK SI 2016 No. 1091 with amendments, relating to the electromagnetic compatibility limits for Class B equipment. These Class B requirements are intended to offer adequate protection to broadcast services within residential environments.
EU ErP (EcoDesign) Directive (2009/125/EC) – external power adapters (Regulation (EU) 2019/1782), Ecodesign for Energy-Related Products Regulations 2010 – UK SI 2010 No. 2617 (Ext PSU), SI 2020 No.
485 (Ntwk Standby), SI 2014 No. 1290 as amended
Lenovo products are compliant with the EU EcoDesign (ErP) Directive and UK EcoDesign for Energy-related Products Regulations.
Refer to the following for details. For EU, refer to the system declaration https://www.lenovo.com/us/en/compliance/eu-doc, and for UK refer to the system declaration https://www.lenovo.com/us/en/compliance/uk-doc.

Other compliance and TCO Certified information of countries and regions
This section provides other compliance information about Lenovo products.
Certification-related information
Product name: ThinkStation P620
Machine types: 30E0 and 30E1
The latest compliance information is available at: https://www.lenovo.com/us/en/compliance
TCO Certified
Selected models are TCO Certified and bear the TCO Certified logo.
Note: TCO Certified is an international third-party sustainability certification for IT products. For details, go to https://www.lenovo.com/us/en/compliance/tco.
Export classification notice
This product is subject to the United States Export Administration Regulations (EAR) and has an Export Classification Control Number (ECCN) of 5A992.c. It can be re-exported except to any of the embargoed countries in the EAR E1 country list.

ENERGY STAR model information
ENERGY STAR is a joint program of the U.S. Environmental Protection Agency and the U.S. Department of Energy aimed at saving money and protecting the environment through energy efficient products and practices.
Lenovo is proud to offer products with the ENERGY STAR certified designation. Lenovo computers, if carry an ENERGY STAR mark, have been designed and tested to conform to the ENERGY STAR program requirements for computers as prescribed by the U.S. Environmental Protection Agency. For a certified computer, an ENERGY STAR mark may be affixed to the product, the product packaging, or displayed electronically on the E-label screen or the power settings interface.
By using ENERGY STAR compliant products and taking advantage of the power management features of your computer, you reduce the consumption of electricity. Reduced electrical consumption contributes to potential financial savings, a cleaner environment, and the reduction of greenhouse gas emissions. For more information about ENERGY STAR, go to https://www.energystar.gov.
Lenovo encourages you to make efficient use of energy an integral part of your day-to-day operations. To help in this endeavor, Lenovo has preset a default power plan. To change the power plan, see “Set the power plan” on page 13.

Appendix F. Notices and trademarks

Notices
Lenovo may not offer the products, services, or features discussed in this document in all countries. Consult your local Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product,  program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.  However, it is the user’s responsibility to evaluate and verify the operation of any other product, program, or service.
Lenovo may have patents or pending patent programs covering subject matter described in this document.
The furnishing of this document does not give you any license to these patents. You can send license inquiries, in writing, to:
Lenovo (United States), Inc.
8001 Development Drive
Morrisville, NC 27560
U.S.A.
Attention: Lenovo Director of Licensing
LENOVO PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF NON-INFRINGEMENT, MERCHANTABILITY OR  FITNESS FOR A PARTICULAR PURPOSE. Some jurisdictions do not allow disclaimer of express or implied warranties in certain transactions, therefore, this statement may not apply to you.
Changes are made periodically to the information herein; these changes will be incorporated in new editions of the publication. To provide better service, Lenovo reserves the right to improve and/or modify the products and software programs described in the  manuals included with your computer, and the content of the manual, at any time without additional notice.
The software interface and function and hardware configuration described in the manuals included with your computer might not match exactly the actual configuration of the computer that you purchase. For the configuration of the product, refer to the related contract (if any) or product packing list, or consult the distributor for the product sales. Lenovo may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you.
The products described in this document are not intended for use in implantation or other life support applications where malfunction may result in injury or death to persons. The information contained in this document does not affect or change Lenovo  product specifications or warranties. Nothing in this document shall operate as an express or implied license or indemnity under the intellectual property rights of Lenovo or third parties. All information contained in this document was obtained in specific  environments and is presented as an illustration. The result obtained in other operating environments may vary.
Lenovo may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you.
Any references in this publication to non-Lenovo Web sites are provided for convenience only and do not in any manner serve as an endorsement of those Web sites. The materials at those Web sites are not part of the materials for this Lenovo product, and use of those Web sites is at your own risk.
Any performance data contained herein was determined in a controlled environment. Therefore, the result obtained in other operating environments may vary significantly. Some measurements may have been made on development- level systems and there is no guarantee that these measurements will be the same on generally available systems. Furthermore, some measurements may have been estimated through extrapolation. Actual results may vary. Users of this document should verify the applicable data for their specific environment.
This document is copyrighted by Lenovo and is not covered by any open source license, including any Linux agreement(s) which may accompany software included with this product. Lenovo may update this document at any time without notice.
For the latest information or any questions or comments, contact or visit the Lenovo Web site: https://pcsupport.lenovo.com
Trademarks
LENOVO, LENOVO logo, THINKSTATION, and THINKSTATION logo are trademarks of Lenovo. Microsoft, Windows, Direct3D, and Cortana are trademarks of the Microsoft group of companies. Wi-Fi and Miracast are registered trademarks of Wi-Fi Alliance. Linux is a registered trademark of Linus Torvalds. Ubuntu is a registered trademark of Canonical Ltd. USB-C is a registered trademark of USB Implementers Forum. All other trademarks are the property of their respective owners. © 2023 Lenovo.

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