Artens B98769 Maquette Complete Legal Amco Sliding Rail Instruction Manual

May 15, 2024
Artens

Artens B98769 Maquette Complete Legal Amco Sliding Rail

  IMPORTANT , KEEP THE MANUAL FOR FUTURE REFERENCE: READ THIS MANUAL CAREFULLY.

SAFETY INSTRUCTIONS

GENERAL SAFETY WARNINGS

ATTENTION : To avoid any risk of tipping over, this furniture/-item must be securely fixed to the wall. Check the suitability and strength of the wall to ensure that the wall can carry the load of the furniture/object and resist the forces generated at the fixing points.
Incorrect mounting can cause the furniture/object to fall and cause serious injury to people. If in doubt about the installation, ask your salesperson or contact a professional.

  • Use screws, washers and dowels suitable for the type of material of your wall.
  • Check that the supplied fasteners match your installation. For advice on which screws and fittings are suitable for your wall, contact a specialist retailer.

SYMBOLS ON THE PRODUCT

Please read and understand all instructions before using the product, observe all warnings and safety instructions.

WORKSPACE SAFETY

  • As a precaution and for safety, we recommend that you keep your working area clean and free of obstacles that could cause falling.
  • Also keep children and pets away from the assembly area.
  • Fitting this product in place requires the use of a stepladder and involves working-at-heights conditions.

PERSONAL SAFETY

  • Use personal protective equipment when handling the product. Protective equipment appropriate to the conditions, such as gloves or eye protection, reduces the risk of injury.
  • Wear appropriate clothing. Do not wear loose clothing or jewellery when handling this product.
  • Tie long hair above shoulder level to prevent tangling with moving parts.
  • To avoid the risk of water damage or electric shock, make sure that there are no hidden pipes or cables in the wall before drilling.
  • Do not attempt to assemble the product if you are tired, have taken medication or in any other situation where you are not in full control of your abilities.

DIRECTIONS FOR USE

STORAGE

To avoid altering your product, you must store it:

  • sheltered from the weather, spatter (plaster, cement, etc.) and impacts
  • in a dry, ventilated room

BEFORE INSTALLATION

Before you install your products, you need to make sure that:

  • the product has no visible defects
  • the product is compliant with all the required technical characteristics (dimensions, suitable for the room and/or installation surface, etc.)
  • the room is perfectly healthy, clean and ventilated
  • the installation surfaces are flat, clean, dry and stable
  • the products are installed in normal living conditions (temperature, humidity level, etc.)
  • the product is installed in conformity with the installation instructions, the standards in force in the country concerned (Unified Codes of Practice & Technical specifications) and standard industry practices.

DURING INSTALLATION

You must read through the installation instructions and the standards in force.

IMPORTANT : Never install a product which has a visible defect. If you fail to comply with the above, our warranty will only cover the supply of a replacement product without workmanship or call-out costs.

CLEANING INSTRUCTIONS

CARING FOR YOUR PRODUCTS

In order to take full advantage of your products, you need to care for them in a way that ensures they function properly and have maximum durability.

Use appropriate non-corrosive, non-abrasive cleaning products.

To clean your rail, we recommend that you:

  • Remove all dust from the structure
  • Clean the structure using a microfibre cloth that has been slightly dampened by hot, soapy water
  • Then wipe the structure down with a dry cloth

WARRANTY

DURATION

The warranty runs for a period of 5 years.

  • The warranty only applies if proof of purchase can be provided.
  • The fact that the warranty is applied does not imply that its duration is extended. Consequently, repairs and changes of parts do not extend the original warranty period.
  • The warranty period begins on the date on which the product is purchased (date shown on the proof of purchase, receipt or invoice).

LEGAL DURATION

ADEO SERVICES undertakes to guarantee the conformity of the goods with the contract and against any hidden defects, in accordance with the legal provisions set out below, without this preventing the operation of the warranty granted below when this is more extensive than the legal warranty.

“Legal warranty of conformity” (excerpt from the French Consumer Code).
Art. L.211-4. “The retailer shall deliver goods in conformity with the contract and shall be liable for any lack of conformity at the time of delivery.
The retailer shall also be liable for any lack of conformity resulting from the packaging, the assembly instructions or the installation, when the latter is the responsibility of the retailer under the contract or has been conducted under the retailer’s supervision.”
Art. L.211-12. “Any claim arising from the lack of conformity shall lapse two years after the delivery of the goods.” Art. L.211-5. “To be in conformity with the contract, the goods must:

  1. Be fit for the purpose ordinarily expected of similar goods, and where applicable:
    • correspond to the description given by the retailer and have the qualities that the retailer has presented to the buyer in the form of a sample or model;
    • possess the qualities that a buyer can legitimately expect in view of the public statements made by the retailer, the manufacturer or its representative, in particular in advertisements or on labelling;
  2. Or possess the characteristics mutually agreed upon by the parties or be fit for any special usein tended by the buyer, which was made known to the retailer and to which the latter agreed.”
    “Guarantee against defects in the item sold” (excerpt from the French Civil Code) Art. 1641. “The retailer shall guarantee the item sold against hidden defects which make it unfit for its intended use, or so impair its use that the buyer would not have bought it, or would only have paid a lesser price for it, if they had been aware of such defects.”
    Art. 1648. “Any claim resulting from hidden defects must be brought by the buyer within two years of the discovery of the defect.”

OUR COMMERCIAL WARRANTY

ARTENS products are designed according to the highest quality standards for products intended for the consumer market. This warranty covers all defects in parts and workmanship: missing parts and components as well as damage occurring under normal conditions of use. Repairs and changes of parts do not extend the original warranty period. You must be able to provide proof of purchase of this product and the date of purchase. Warranty coverage is limited to the value of the product.

TERMS AND CONDITIONS OF THE
COMMERCIAL WARRANTY

The warranty covers any problems which arise when using the product for all events provided for and not excluded from the commercial warranty, within the limits of the warranty period.
In order to obtain agreement for resolution of the problem under the terms of the warranty, the product must have been installed in conformity with the standards in force and not have been subjected to any abnormal use such as:

  • Insufficient care or cleaning in a manner not compliant with the recommendations presented in chapter 3.1 “Caring for your products”.
  • Impacts, breakage or incorrect use.
  • Products damaged due to failure to comply with the storage recommendations presented in chapter 2.1 “Storage”.
  • Use for domestic purposes only

ATTENTION:

  • Since this list is not exhaustive, to obtain a full list of incidents “likely to trigger the warranty” and those which are considered to be “disclaimers of warranty”, please consult the section on “Warranty & Incidents” for the product.
  • The warranty is limited to the repair or replacement of the part recognized as defective or responsible for the malfunction of the device, by an identical part (moving parts and/or consumables guaranteed within the limit of 10 years) or to the exchange of the product.
  • The warranty does not cover, under any circumstances, travel expenses and direct and indirect damages. It also does not cover the cost of removing and reinstalling the product covered by the warranty request, except in the context of the implementation of the legal warranty for hidden defects.

In the event of a problem or defect, you should always first consult your Artens retailer. In most cases, the Artens retailer will be able to solve the problem or correct the defect. Keep your invoice or your receipt: these documents will be request-ed during the processing of any complaints.

WARRANTY & INCIDENTS

ELEMENTS LIKELY TO TRIGGER THE WARRANTY

Material defect:

  • Missing material Manufacturing defect:
  • Cracks
  • Crazing
  • Deformations causing the product to function incorrectly
  • Corrosion Surface defect:
  • Paint defect
  • Discolouration Machining defect:
  • Missing hole
  • Burrs

DISCLAIMERS OF WARRANTY

This warranty does not cover problems or incidents resulting from improper use of the product. The following elements are not covered by the warranty:

  • The product has been used improperly
  • Damage occurring during transport or installation of this product
  • Repairs and/or changes to parts made by a third party
  • Damage resulting from non-compliance with the safety and operating instructions, or any other aspect of the Unified Codes of Practice and standard industry practices
  • The product has been disassembled or opened  The product was used for professional purposes  The product has been stored in a way that is not compliant with the recommendations presented in chapter 2.1 “Storage”
  • Replacement of wear parts (seals, brushes, stops, etc.)
  • Damage caused by a modification of the product by the customer or any non-approved third party
  • Use of the product for an unintended purpose
  • Deterioration due to the environment or abnormally aggressive conditions
  • Deterioration due to wear and tear or normal ageing of the product

WARRANTY

  • Breakage or cracking of the glass
  • Differences in the colour of materials (metal, etc.) which were visible at delivery
  • Changes to the colours or materials (especially due to exposure of the product)
  • Damage as a result of force majeure incidents (within the meaning provided by Law and the Courts), including fire, water damage, lightning and unusually strong wind, as well as damage caused by a third party or through the actions of the customer
  • Deformations that do not cause the product to function incorrectly
  • Any warranty arising from the consumer code, if the customer is acting in a professional capacity (within the meaning provided by Law and the Courts).

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