CAE Healthcare ONE Box System Setup Healthcare User Guide

May 15, 2024
CAE Healthcare

CAELearningSpace
ONE Box System Setup Guide

CAE Healthcare ONE Box System Setup Healthcare -

ONE Box System Setup Healthcare

Copyright © CAE Healthcare Academy, 2023. All rights reserved. No part of this document may be reproduced without written consent from CAE Healthcare Academy.
CAE Healthcare
6300 Edgelake Dr
Sarasota, FL 34240
USA
Tel +941-377-5562
caehealthcare.com

Dear Valued Customer,
Congratulations, and thank you for your recent purchase of the CAE
LearningSpace ONE Box system. This guide will help you get started using CAE
LearningSpace. In addition, a CAE LearningSpace user guide is available from within the CAE LearningSpace web software.
The CAE LearningSpace ONE Box system includes the following components:

  • CAE LearningSpace software (web-based)
  • ONE Box unit

If you have any questions or comments, please email CAE LearningSpace Customer Service in North America at [email protected] (phone 1-866462-7920).
International Customer Service information is available at https://caehealthcare.com/contact-us/
NOTE: When contacting customer service, please have the serial number and ID available. They are located on the ID sticker placed on the back of the ONE Box, as shown on page 5.

CAELearningSpace
ONE Box System Setup Guide
Welcome to CAE LearningSpace!
The present guide helps you get started using CAE LearningSpace − intelligent recording, easy debriefing. It explains how to get your system started.

Equipment Setup

Upon receiving your CAE LearningSpace system, unpack and set up the equipment.
If more than one piece of equipment was ordered, unpack, and set up all parts.
To unpack and set up the equipment:
1.1 Remove the ONE Box from the package.

CAE Healthcare ONE Box System Setup Healthcare - Back ports of the
Box

1.2 Attach the two antennas to the back of the ONE Box (screw them on).

1.3 To power your ONE Box: First, plug the adapter to the power port of the unit.
Only afterward plug the other end of the adapter into your power source.
NOTE: There is a capped-off power input port on the motherboard, that MUST not be used.

1.4 Connect your institution network cable (Ethernet cable) to the ONE Box Network port 1 (LAN).*

CAE Healthcare ONE Box System Setup Healthcare - Box network
ports

1.5 Connect your client computer to a ONE Box AV network port (with an Ethernet cable).

CAE Healthcare ONE Box System Setup Healthcare - cable

  • If you are unsure, please consult your local IT.

1.6 Secure all cameras at your location.
1.7 Connect each camera to a ONE Box AV network port (with Ethernet cable).
For further instructions, refer to the online manual of your camera(s); search by their model number.
1.8 Connect the Display Capture Kit cable to the Box and its other end to the monitor display you want to capture.
1.9 Connect the Microphone to the Box.
If applicable, connect your wired CAE simulator to Network port 2 (SIM) (with an Ethernet cable).

CAE Healthcare ONE Box System Setup Healthcare - Box network
ports1

1.10 Power on the ONE Box (the power button is on the front of the Box).

CAE Healthcare ONE Box System Setup Healthcare - Power
button

IMPORTANT: The ONE Box unit must be powered off before unplugging it from a power source to avoid data loss.
NOTE: To power off the unit (proper shutdown), push the power button briefly – it is not necessary to keep the button pushed longer than a keystroke – and wait until the power led turns off.

Initial Network Setup

To set up your ONE Box’s network connection and set up your initial login:
2.1 Ensure your client computer is connected to a ONE Box AV network port (with an Ethernet cable).
IMPORTANT: Make sure that this is the only network connection on your client computer, and the wired interface is set to DHCP.
2.2 Open your browser and enter the address: http://setup.learning.space
The CAE LearningSpace initial setup screen appears.

CAE Healthcare ONE Box System Setup Healthcare - CAE LearningSpace Initial
Setup screen

2.3 Follow the onscreen instructions. For changing the LAN interface settings, click Change Settings at the bottom of the window.
All settings become editable:

CAE Healthcare ONE Box System Setup Healthcare - Initial Setup Screen with
editable settings

IMPORTANT: All fields marked with an asterisk (*) are required.
2.4 When you have finished editing, click Save Settings.
2.5 Once you are done with the settings, click Continue to LearningSpace or enter learning.space in the browser.
NOTE: In case the license of the software was already activated (see 3.0), the Continue to LearningSpace button or the learning.space URL directs you to the Initial Settings tab (see 4.3 in 4.0), where you are required to provide the Admin login credentials (password and email) and the location.

In this way, you skip logging in with the default email address and password (see 4.2). If you need to activate the license, continue to 3.0, then 4.0. After license activation, use the default email address and password provided by the guide for the first login.

Licensing

Following the network setup, the purchased CAE LearningSpace software can be activated online (3.2.1) by connecting to the Internet or offline (3.2.2) − if the internet connection was not detected successfully − by contacting the CAE support team.
IMPORTANT: During the activation process, the computer cannot be shut down.
3.1 The Continue to LearningSpace button or learning.space leads you to the licensing page (unless the licensing has been already concluded − see p. 9).

CAE Healthcare ONE Box System Setup Healthcare - Initial Setup Screen with
editable settings2

3.2 The system checks for internet connection.
Click the Start Activation button on the licensing page to proceed.
3.2.1 Online activation

CAE Healthcare ONE Box System Setup Healthcare - Initial Setup Screen with
editable settings3

The license verification runs automatically, and once completed, a system message is displayed with a green Login button to proceed to the login page.

CAE Healthcare ONE Box System Setup Healthcare - Initial Setup Screen with
editable settings4

3.2.2 Offline activation
IMPORTANT: Please have the serial number ready to identify your unit. You can find the ID sticker with the number of your unit on the back of the ONE Box (as on p. 5).
Call CAE LearningSpace support to receive your Activation Code.
Enter the activation code in the designated field on the offline licensing page.

CAE Healthcare ONE Box System Setup Healthcare - Initial Setup Screen with
editable settings5

Initial System Setup

Once the licensing is successfully concluded, the Login button is displayed.

CAE Healthcare ONE Box System Setup Healthcare - login
button

4.1 Click Login, and you will land on the login page:

4.2 Logging in for the first time, enter the default email address and password:
email: [email protected]
password: mls#changeme
You will be redirected to the Initial Settings tab.
4.3 Change the default email address and password on the first login. Admin password, email, and location fields are required before continuing.

CAE Healthcare ONE Box System Setup Healthcare - Initial
Settings

NOTE: Passwords have to meet a minimum requirement to ensure the security of your user accounts. The new password has to be 8 characters or longer and has to include at least one of each of the following characters: lower case letters, upper case letters, numbers, and special characters/symbols.
You can change other settings (e.g., language, time format, etc.) with the help of drop-down menus (optional).
When all required fields are filled, the Save & Continue button becomes active.

CAE Healthcare ONE Box System Setup Healthcare - Initial
Settings1

4.4 Clicking Save & Continue, and the system redirects you to its home page.
For further information on the software, please find the help site of the product you are using at https://help.caelearningspace.com

Attaching Unit(s) to the Connect Server

If you have more than one unit and wish to incorporate them in a single CAE LearningSpace system, CAE LearningSpace Connect Server provides the solution. You can integrate CAE LearningSpace ONE Boxes into one CAE LearningSpace system with the help
of the CAE LearningSpace Connect Server.
WARNING: If a CAE LearningSpace ONE Box was already used as a stand-alone unit, all data stored on the unit will become inaccessible* upon configuring and integrating it into the CAE LearningSpace Connect Server.
To configure your CAE LearningSpace ONE Box as a unit of the CAE LearningSpace Connect Server:
5.1 Ensure your client computer is connected to a ONE Box AV network port (with an Ethernet cable).
IMPORTANT: Make sure this is the only network connection on your client computer, and the wired interface is set to DHCP.
5.2 Open your browser and enter the address: http://setup.learning.space
The CAE LearningSpace initial setup screen appears.

CAE Healthcare ONE Box System Setup Healthcare - Initial
Settings2

  • Data stored on the stand-alone unit will not be deleted following the configuration, only hidden while the unit is connected to a CAE LearningSpace Connect Server. You can retrieve your data when you reconfigure your ONE Box once again as a stand-alone unit.
    5.3 Click the Change Settings button at the bottom of the window. All settings become editable.

CAE Healthcare ONE Box System Setup Healthcare - Editable Initial Setup
screen

5.4 Type the address of your Connect Server into the Master Connect Server Address field.
NOTE: IP address and domain name can also be used as alternatives.
5.5 Click Save Settings to establish connection with the master server.
5.6 Click Continue to LearningSpace.
A prompt message confirms that the unit has been successfully assigned to your
LearningSpace Connect Server.

CAE Healthcare ONE Box System Setup Healthcare - LearningSpace Connect
confirmation message

NOTE: If your client computer is connected to the ONE Box AV network port, disconnect it, and reset your initial network connection to the institution network.

Connecting simulators

After the initial setups are completed: equipment, network, licensing, and system setup, you can continue with connecting your simulators to your system.
Every CAE LearningSpace system can capture simulator signals of any kind.
The setup guide distinguishes between the following types of simulators:

  • CAE simulators with wireless connection
  • CAE simulators with a wired connection
  • Third-party (non-CAE) simulators

6.1 Connecting CAE simulators wirelessly
In case of using wireless CAE simulators, do the following:
6.1.1 First, CAE LearningSpace has to establish a wireless connection to the CAE simulator, to do this:
6.1.2 In System → Simulators, select the Controls cogwheel on the left side and select the wireless network of the simulator.

CAE Healthcare ONE Box System Setup Healthcare - LearningSpace Connect
confirmation message1

a. In case there are no Wireless Bridges listed on the left side panel, make sure that the two antennas are screwed to the back of the Box.

CAE Healthcare ONE Box System Setup Healthcare - LearningSpace Connect
confirmation message2

b. In case the CAE simulator is not listed when trying to connect to the WiFi network:
i. Make sure the simulator is powered on.
ii. Move the ONE Box closer to the simulator.
6.1.3 Connect to the selected CAE simulator.
6.1.4 The CAE simulator will show up within 10-30 seconds on the right-side panel.
6.1.5 After adding the simulator using the + icon, you can add the simulator to the desired room, using the Rooms tab.
6.2 Connecting CAE simulators using a wired connection
In case of using CAE simulators with a wired connection, do the following:
6.2.1 Connect your simulator to Network port 2 (SIM) with an Ethernet cable.

CAE Healthcare ONE Box System Setup Healthcare - Box network ports
1

6.2.2 Make sure the simulator is turned ON.
6.2.3 Check for the simulator in the Simulators panel in System → Simulators if it is listed. (It will appear in 10-30 seconds.)
6.2.4 Click the desired icon in the Controls column to add or remove the simulator.
6.2.5 To add the simulator to the desired room, use the Rooms tab.
6.3 Connecting third-party (non-CAE) simulators
Third-party (non-CAE) simulator signals are captured using display capture technology.
In the case of CAE ONE Box, the display capture capability is built-in.
In case of using third-party simulators, do the following:
6.3.1 Check the video output of the waveform display of the third-party simulator; it can be DVI, HDMI.
6.3.2 Select the appropriate video cable (and adapter) you need for connecting the simulator to the frame grabber:
NOTE: The CAE ONE Box has a HDMI input.
• For capturing signals from non-CAE simulator with DVI output: use the DVI to HDMI adapter cable included (DVI cable not included).
• For capturing signals from non-CAE simulators with HDMI output: use a HDMI cable (not included).
6.3.3 Run the appropriate video cable to the input of the ONE appliance and the output of the simulator and connect them.
6.3.4 You need to locate the DCU on the Cameras tab and add it to a room on the Rooms tab.

CAELearningSpace
caehealthcare.com
For more information about CAE Healthcare products, contact your regional sales manager or the CAE Healthcare distributor in your country or visit caehealthcare.com. Tel +1 941-377-5562 or 866-233-6384
For customer service, please contact CAE Healthcare.
United States
Monday – Friday
from 7:00 a.m. to 6:00 p.m.
ET Phone 1-866-462-7920
Canada
Monday – Friday
from 8:00 a.m. to 5:00 p.m.
ET Phone 1-877-223-6273
International
Monday – Friday
from 7:00 a.m. to 6:00 p.m.
ET Phone + 1-514-341-6780
CAE Healthcare ONE Box System Setup Healthcare - United
States

LearningSpace Customer Service by Email
[email protected]
©2023 CAE Healthcare

References

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