AEG IPE84531FB 80cm Induction Hob User Manual

May 15, 2024
AEG

AEG IPE84531FB 80cm Induction Hob

AEG-IPE84531FB-80cm-Induction-Hob-product-image

Specifications

Product Usage Instructions

Safety Information
Before the installation and use of the appliance, carefully read the supplied instructions. The manufacturer is not responsible for any injuries or damage that are the result of incorrect installation or usage. Always keep the instructions in a safe and accessible location for future reference.

Safety Instructions
Installation
WARNING! Only a qualified person must install this appliance. Risk of injury or damage to the appliance.

Electrical Connection
WARNING! Risk of fire and electric shock.

Use
WARNING! Risk of injury, burns, and electric shock. Risk of fire and explosion. Risk of damage to the appliance.

Care and Cleaning

Service
Disposal
WARNING! Risk of injury or suffocation.

Installation

Before the Installation
Before you install the hob, write down the information from the rating plate located on the bottom of the hob.

Built-in Hobs
Only use the built-in hobs after assembling them into correct built-in units and work surfaces that align with standards.

Connection Cable
Assembly
Minimum distance required for installation: 500mm from combustible surfaces, 50mm from non-combustible surfaces.

Product Description
Cooking Surface Layout
If the appliance is installed above a drawer, the hob ventilation can warm up items stored in the drawer during the cooking process.

Control Panel Layout
Activate the appliance to see the control panel and zone positions. Use sensor fields to operate the appliance with various functions such as ON/OFF, timer display, power boost, etc.

OptiHeat Control (3 step Residual heat indicator)
WARNING! There is a risk of burns from residual heat. The indicators show the level of residual heat for the cooking zones in use. The glass ceramic is heated by the heat of the cookware.

Frequently Asked Questions (FAQ)

  • Q: Where can I find more information about usage advice, brochures, service, and repair?
    A: You can find more information at www.aeg.com.

Important Information that may impact your Manufacturer’s Warranty
Adherence to the directions for use in this manual is extremely important for health and safety. Failure to strictly adhere to the requirements in this manual may result in personal injury, property damage and affect your ability to make a claim under the AEG manufacturer’s warranty provided with your product. Products must be used, installed and operated in accordance with this manual. You may not be able to claim on the AEG manufacturer’s warranty in the event that your product fault is due to failure to adhere to this manual.

WELCOME TO AEG! THANK YOU FOR CHOOSING OUR APPLIANCE.
Get usage advice, brochures, trouble shooter, service and repair information at www.aeg.com
Register your product for better service: www.registeraeg.com
Buy Accessories, Consumables and Original spare parts for your appliance: www.aeg.com/shop

SAFETY INFORMATION

Before the installation and use of the appliance, carefully read the supplied instructions. The manufacturer is not responsible for any injuries or damage that are the result of incorrect installation or usage. Always keep the instructions in a safe and accessible location for future reference.

Children and vulnerable people safety

  • Children should be supervised to ensure that they do not play with the appliance.
  • Keep all packaging away from children and dispose of it appropriately.
  • WARNING: The appliance and its accessible parts become hot during use. Keep children and pets away from the appliance when in use and when cooling down.
  • If the appliance has a child safety device, it should be activated.
  • Children shall not carry out cleaning and user maintenance of the appliance without supervision.

General Safety

  • This appliance is for cooking purposes only.
  • This appliance is designed for single household domestic use in an indoor environment.
  • This appliance may be used in, offices, hotel guest rooms, bed & breakfast guest rooms, farm guest houses and other similar accommodation where such use does not exceed (average) domestic usage levels.
  • WARNING: The appliance and its accessible parts become hot during use. Care should be taken to avoid touching heating elements.
  • Unattended cooking on a hob with fat or oil can be dangerous and may result in fire.
  • Smoke is an indication of overheating. Never use water to extinguish the cooking fire. Switch off the appliance and cover flames with e.g. a fire blanket or lid.
  • WARNING: The appliance must not be supplied through an external switching device, such as a timer, or connected to a circuit that is regularly switched on and off by a utility.
  • CAUTION: The cooking process has to be supervised. A short term cooking process has to be supervised continuously.
  • WARNING: Danger of fire: Do not store items on the cooking surfaces.
  • Metallic objects such as knives, forks, spoons and lids should not be placed on the hob surface since they can get hot.
  • Do not use the appliance before installing it in the built-in structure.
  • Do not use a steam cleaner to clean the appliance.
  • After use, switch off the hob element by its control and do not rely on the pan detector.
  • If the glass ceramic surface / glass surface is cracked, switch off the appliance and unplug it from the mains. In case the appliance is connected to the mains directly using junction box, remove the fuse to disconnect the appliance from power supply. In either case contact the Authorised Service Centre.
  • If the supply cord is damaged, it must be replaced by the manufacturer, an authorized Service or similarly qualified persons in order to avoid a hazard.
  • WARNING: Use only hob guards designed by the manufacturer of the cooking appliance or indicated by the manufacturer of the appliance in the instructions for use as suitable or hob guards incorporated in the appliance. The use of inappropriate guards can cause accidents.

SAFETY INSTRUCTIONS

Installation
WARNING!
Only a qualified person must install this appliance.

WARNING!
Risk of injury or damage to the appliance.

  • Remove all the packaging.
  • Do not install or use a damaged appliance.
  • Follow the installation instructions supplied with the appliance.
  • Keep the minimum distance from other appliances and units.
  • Always take care when moving the appliance as it is heavy. Always use safety gloves and enclosed footwear.
  • Seal the cut surfaces of the cabinet with a sealant to prevent moisture from causing swelling.
  • Protect the bottom of the appliance from steam and moisture.
  • Do not install the appliance next to a door or under a window. This prevents hot cookware from falling from the appliance when the door or the window is opened.
  • Each appliance has cooling fans on the bottom.
  • If the appliance is installed above a drawer:
    • Do not store any small pieces or sheets of paper that could be pulled in, as they can damage the cooling fans or impair the cooling system.
    • Keep a distance of minimum 2 cm between the bottom of the appliance and parts stored in the drawer.
  • Remove any separator panels installed in the cabinet below the appliance.

Electrical Connection
WARNING!
Risk of fire and electric shock.

  • All electrical connections should be made by a qualified electrician.
  • The appliance must be earthed.
  • Before carrying out any operation make sure that the appliance is disconnected from the power supply.
  • Make sure that the parameters on the rating plate are compatible with the electrical ratings of the mains power supply.
  • Make sure the appliance is installed correctly. Loose and incorrect electricity mains cable or plug (if applicable) can make the terminal become too hot.
  • Make sure the mains cable or plug (if applicable) does not touch the hot appliance or hot cookware, when you connect the appliance to a socket.
  • Do not use multi-plug adapters and extension cables.
  • Make sure not to cause damage to the mains plug (if applicable) or to the mains cable. Contact our Authorised Service Centre or an electrician to change a damaged mains cable.
  • The shock protection of live and insulated parts must be fastened in such a way that it cannot be removed without tools.
  • Connect the mains plug to the mains socket only at the end of the installation. Make sure that there is access to the mains plug after the installation.
  • If the mains socket is loose, do not connect the mains plug.
  • Do not pull the mains cable to disconnect the appliance. Always pull the mains plug.
  • Use only correct isolation devices: line protecting cut-outs, fuses (screw type fuses removed from the holder), earth leakage trips and contactors.
  • The electrical installation must have an isolation device which lets you disconnect the appliance from the mains at all poles. The isolation device must have a contact opening width of minimum 3 mm.

Use
WARNING!
Risk of injury, burns and electric shock.

  • Do not change the specification of this appliance.
  • Remove all the packaging, labelling and protective film (if applicable) before first use.
  • Make sure that the ventilation openings are not blocked.
  • Do not let the appliance stay unattended during operation.
  • Set the cooking zone to “off” after each use.
  • Do not put cutlery or saucepan lids on the cooking zones. They can become hot.
  • Do not operate the appliance with wet hands or when it has contact with water.
  • Do not use the appliance as a work surface or as a storage surface.
  • If the surface of the appliance is cracked, disconnect immediately the appliance from the power supply. This to prevent an electrical shock.
  • Users with a pacemaker must keep a distance of minimum 30 cm from the induction cooking zones when the appliance is in operation.
  • When you place food into hot oil, it may splash.
  • Do not use aluminum foil or other materials between the cooking surface and the cookware, unless otherwise specified by the manufacturer of this appliance.
  • Use only accessories recommended for this appliance by the manufacturer.

WARNING!
Risk of fire and explosion.

  • Fats and oil when heated can release flammable vapours.
  • Keep flames or heated objects away from fats and oils when you cook with them.
  • The vapours that very hot oil releases can cause spontaneous combustion.
  • Used oil, that can contain food remnants, can cause fire at a lower temperature than oil used for the first time.
  • Do not put flammable products or items that are wet with flammable products in, near or on the appliance.

WARNING!
Risk of damage to the appliance.

  • Do not keep hot cookware on the control panel.
  • Do not put a hot pan cover on the glass surface of the hob.
  • Do not let cookware boil dry.
  • Be careful not to let objects or cookware fall on the appliance. The surface can be damaged.
  • Do not activate the cooking zones with empty cookware or without cookware.
  • Cookware made of cast iron or with a damaged bottom can cause scratches on the glass / glass ceramic. Always lift these objects up when you have to move them on the cooking surface.

Care and cleaning

  • Clean the appliance regularly to prevent the deterioration of the surface material.
  • Switch off the appliance and let it cool down before cleaning.
  • Do not use water spray and steam to clean the appliance.
  • Clean the appliance with a moist soft cloth. Use only neutral detergents. Do not use abrasive products, abrasive cleaning pads, solvents or metal objects, unless otherwise specified.

Service

  • To repair the appliance contact the Authorised Service Centre. Use original spare parts only.
  • Concerning the lamp(s) inside this product and spare part lamps sold separately: These lamps are intended to withstand extreme physical conditions in household appliances, such as temperature, vibration, humidity, or are intended to signal information about the operational status of the appliance. They are not intended to be used in other applications and are not suitable for household room illumination.

Disposal
WARNING!
Risk of injury or suffocation.

  • Disconnect the appliance from the mains supply.

INSTALLATION

WARNING!
Refer to Safety chapters.

Before the installation
Before you install the hob, write down the information bellow from the rating plate. The rating plate is on the bottom of the hob.
Serial number ………………………

Built-in hobs
Only use the built-in hobs after you assemble the hob into correct built-in units and work surfaces that align to the standards.

Connection cable
The hob is supplied with a connection cable. To replace the damaged mains cable, use the cable type: H05V2V2-F which withstands a temperature of 90°C or higher. Speak to your local Service Centre.

Assembly

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If the appliance is installed above a drawer, the hob ventilation can warm up the items stored in the drawer during the cooking process.

PRODUCT DESCRIPTION

Cooking surface layout

  1. Induction cooking zone
  2. Control panel

Control panel layout

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To see the control panel and the zone positions activate the appliance with Use the sensor fields to operate the appliance. The displays, indicators and sounds tell which functions operate.

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OptiHeat Control (3 step Residual heat indicator)
WARNING!
There is a risk of burns from residual heat. The indicators show the level of the residual heat for the cooking zones you are currently using. The indicators may also come on for the neighbouring cooking zones even if you are not using them. The induction cooking zones produce the heat necessary for the cooking process directly in the bottom of the cookware. The glass ceramic is heated by the heat of the cookware.
When the hob is deactivated, the indicators are still visible. When the hob is cold enough, they disappear.

DAILY USE

WARNING!
Refer to Safety chapters.

Activating and deactivating
Touch for  1  second to activate or deactivate the hob. The control bars come on after you activate the hob and go off after you deactivate the hob. When the hob is deactivated you can only see .

Automatic Switch Off
The function deactivates the hob automatically if:

  • you do not place any cookware on the hob for 50 seconds,
  • you do not set the heat setting for 50 seconds after you place the cookware,
  • you spill something or put something on the control panel for more than 10 seconds (a pan, a cloth). When you hear the acoustic signal, the hob deactivates. Remove the object or clean the control panel.
  • the hob gets too hot (e.g. when a saucepan boils dry). Let the cooking zone cool down before you use the hob again.
  • you do not deactivate a cooking zone or change the heat setting. After some time, the hob deactivates.

The relation between the heat setting and the time after which the hob deactivates:

Using the cooking zones
CAUTION!
Do not place hot cookware on the control panel. There is a risk of damage to the electronic parts.

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Place the cookware in the centre of the selected zone. Induction cooking zones adapt to the dimension of the bottom of the cookware automatically. Once the pot is detected, the heat setting 0 comes on.

The heat setting
Touch the control bar at the desired heat setting or move your finger along the control bar to set or change the heat setting for a cooking zone.

Once you place a pot on the cooking zone and set the heat setting, it remains the same for 50 seconds after you remove the pot. The control bar blinks for the second half of that time. If you place the pot on the cooking zone again within this time, the heat setting reactivates. Otherwise the cooking zone deactivates.

Power management function

  • Cooking zones are grouped according to the location and number of the phases in the hob. See the illustration.
  • Each phase has a maximum electricity loading of 3680 W.
  • The function divides the power between cooking zones connected to the same phase.
  • The function activates when the total electricity loading of the cooking zones connected to a single phase exceeds 3680 W.
  • The function decreases the power of the other cooking zones connected to the same phase.
  • For cooking zones that have a reduced power, the control panel shows the maximum possible heat settings.
  • If a higher heat setting is not available reduce it for the other cooking zones first.
  • The activation of the function depends on the number and size of pots.

Power Boost
This function activates more power for the appropriate induction cooking zone, depending on the cookware size. The function can be activated only for a limited period of time. Touch P to activate the function for the cooking zone. The function deactivates automatically.

  • For maximum duration values, refer to “Technical data”.

Timer
Count Down Timer
Use this function to specify how long a cooking zone should operate during a single cooking session. Set the heat setting for the appropriate cooking zone and then set the function.

Minute Minder
You can use this function when the hob is activated but the cooking zones do not operate.

The function has no effect on the operation of the cooking zones.

Pause
This function sets all cooking zones that operate to the lowest heat setting.

Lock

  • You can lock the control panel while the hob operates. It prevents an accidental change of the heat setting. Set the heat setting first. Touch to activate the function. To deactivate the function, touch .
  • When you deactivate the hob, you also deactivate this function.

Child Safety Device
This function prevents an accidental operation of the hob. Activate the hob first and do not set the heat setting. Touch until signal sounds and the indicator comes on to activate the function. The control bars disappear. Deactivate the hob. When you deactivate the hob, the function is still active.

To deactivate the function permanently: Activate the hob and do not set the heat setting. Touch until signal sounds and the indicator comes off. The control bars appear. Deactivate the hob.

Off Sound Control (Deactivating and activating the sounds)
Deactivate the hob first.

Hob²Hood
It is an advanced automatic function which connects the hob to a special hood. Both the hob and the hood have an infrared signal communicator. Speed of the fan is defined automatically on the basis of the mode setting and temperature of the hottest cookware on the hob. You can also operate the fan from the hob manually.

  • For most of the hoods, the remote system is originally deactivated. Activate it before you use the function. For more information refer to the hood user manual.

Operating the function automatically
To operate the function automatically set the automatic mode to H1 – H6. The hob is originally set to H5. The hood reacts whenever you operate the hob. The hob recognizes the temperature of the cookware automatically and adjusts the speed of the fan.

Activating the light
You can set the hob to activate the light automatically whenever you activate the hob. To do so set the automatic mode to H1 – H6.

  • The light on the hood deactivates 2 minutes after deactivating the hob.

Automatic modes

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  1. The hob detects the boiling process and activates the fan speed in accordance with the automatic mode.
  2. The hob detects the frying process and activates the fan speed in accordance with the automatic mode.
  3. This mode activates the fan and the light and does not rely on the temperature.

Changing the automatic mode

When you finish cooking and deactivate the hob, the hood fan may still operate for a certain period of time. After that time the system deactivates the fan automatically and prevents you from an accidental activation of the fan for the next 30 seconds.

  • To operate the hood directly on the hood panel deactivate the automatic mode of the function.

Operating the fan speed manually
You can also operate the fan from the hob manually

To activate an automatic operation of the function, deactivate the hob and activate it again.

HINTS AND TIPS

WARNING!
Refer to Safety chapters.

Cookware

  • For induction cooking zones a strong electro-magnetic field creates the heat in the cookware very quickly.
  • Use the induction cooking zones with suitable cookware.

Cookware material

  • correct: cast iron, steel, enamelled steel, stainless steel, multi-layer bottom (with a correct marking from a manufacturer).
  • not correct: aluminium, copper, brass, glass, ceramic, porcelain.

Cookware is suitable for an induction hob if:

  • water boils very quickly on a zone set to the highest heat setting.
  • a magnet pulls on to the bottom of the cookware.
  • The bottom of the cookware must be as thick and flat as possible.
  • Ensure pan bases are clean and dry before placing on the hob surface.

Cookware dimensions
Induction cooking zones adapt to the dimension of the bottom of the cookware automatically. The cooking zone efficiency is related to the diameter of the cookware. The cookware with a diameter smaller than the minimum receives only a part of the power generated by the cooking zone.
Refer to “Technical data”.

The noises during operation
If you can hear:

  • crack noise: cookware is made of different materials (a sandwich construction).
  • whistle sound: you use a cooking zone with a high power level and the cookware is made of different materials (a sandwich construction).
  • humming: you use a high power level.
  • clicking: electric switching occurs.
  • hissing, buzzing: the fan operates.
  • The noises are normal and do not indicate any malfunction.

Öko Timer (Eco Timer)
To save energy, the heater of the cooking zone deactivates before the count down timer sounds. The difference in the operation time depends on the heat setting level and the length of the cooking operation.

Examples of cooking applications
The correlation between the heat setting of a zone and its consumption of power is not linear. When you increase the heat setting, it is not proportional to the increase of the consumption of power. It means that a cooking zone with the medium heat setting uses less than a half of its power. The data in the table is for guidance only.

AEG-IPE84531FB-80cm-Induction-Hob-\(29\)

Hints and Tips for Hob²Hood
When you operate the hob with the function:

  • Protect the hood panel from direct sunlight.
  • Do not spot halogen light on the hood panel.
  • Do not cover the hob control panel.
  • Do not interrupt the signal between the hob and the hood (e.g. with the hand, a cookware handle or a tall pot). See the picture.

The hood in the picture is only exemplary.

AEG-IPE84531FB-80cm-Induction-Hob-\(30\)

Other remotely controlled appliances may block the signal. Do not use any remotely controlled appliances at the time when you use the function on the hob.

Cooker hoods with the Hob²Hood function
To find the full range of cooker hoods which work with this function refer to our consumer website. The AEG cooker hoods that work with this function must have the symbol .

CARE AND CLEANING

WARNING!
Refer to Safety chapters.

General information

  • Clean the hob after each use.
  • Always use cookware with a clean base.
  • Scratches or dark stains on the surface have no effect on how the hob operates.
  • Use a special cleaner suitable for the surface of the hob.
  • Use a special scraper for the glass.

Cleaning the hob

  • Remove immediately: melted plastic, plastic foil, sugar and food with sugar, otherwise, the dirt can cause damage to the hob. Take care to avoid burns. Use a special hob scraper on the glass surface at an acute angle and move the blade on the surface.
  • Remove when the hob is sufficiently cool: limescale rings, water rings, fat stains, shiny metallic discoloration. Clean the hob with a moist cloth and a non-abrasive detergent. After cleaning, wipe the hob dry with a soft cloth.
  • Remove shiny metallic discoloration: use a solution of water with vinegar and clean the glass surface with a cloth.

TROUBLESHOOTING

WARNING!
Refer to Safety chapters.

What to do if…

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IPE84531FB-80cm-Induction-Hob-\(33\)

If you cannot find a solution…
If you cannot find a solution to the problem yourself, contact your dealer or an Authorised Service Centre. Give the data from the ratingplate. Make sure, you operated the hob correctly. If not the servicing by a service technician or dealer will not be free of charge, also during the warranty period. The instructions about the Service Centre and conditions of guarantee are in the guarantee booklet.

TECHNICAL DATA

Rating plate
Model IPE84531FB Typ 62 D4A 20 AA Induction 7.35 kW
Ser.Nr. ……………..
AEG
PNC 949 597 479 01
220 – 240 V / 400 V 2N 50 – 60 Hz
Made in Germany
7.35 kW

Cooking zones specification

Cooking zone| Nominal power (maximum heat setting) [W]| Power Boost [W]| Power Boost maximum dura‐| Cookware diame ter [mm]
---|---|---|---|---
Left front| 2300| 3200| 10| 125 – 210
Left rear| 2300| 3200| 10| 125 – 210
Right front| 2300| 3200| 10| 125 – 210
Right rear| 2300| 3200| 10| 125 – 210

The power of the cooking zones can be different in some small range from the data in the table. It changes with the material and dimensions of the cookware. For optimal cooking results use cookware no larger than the diameter in the table.

ENERGY EFFICIENCY

Product information according to EU 66/2014 valid for EU market only

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IPE84531FB-80cm-Induction-Hob-\(35\)

EN 60350-2 – Household electric cooking appliances – Part 2: Hobs – Methods for measuring performance

Energy saving
You can save energy during everyday cooking if you follow below hints.

  • When you heat up water, use only the amount you need.
  • If it is possible, always put the lids on the cookware.
  • Before you activate the cooking zone put the cookware on it.
  • Put the smaller cookware on the smaller cooking zones.
  • Put the cookware directly in the centre of the cooking zone.
  • Use the residual heat to keep the food warm or to melt it.

WARRANTY – AUSTRALIA AND NEW ZEALAND

FOR SALES IN AUSTRALIA AND NEW ZEALAND ALL AEG BRANDED APPLIANCES
This document sets out the terms and conditions of the product warranties for AEG Appliances. It is an important document. Please keep it with your proof of purchase documents in a safe place for future reference should there be a manufacturing defect in your Appliance. This warranty is in addition to other rights you may have under the Australian Consumer Law.

  1. In this warranty:

    • ‘ACL’ or ‘Australian Consumer Law’ means Schedule 2 to the Competition and Consumer Act 2010;
    • ‘Appliance’ means any Electrolux product purchased by you and accompanied by this document;
    • ‘ASC’ means Electrolux’s authorised serviced centres;
    • ‘AEG’ is the brand controlled by Electrolux Home Products Pty Ltd of 163 O’Riordan Street, Mascot NSW 2020, ABN 51 004 762 341 in respect of Appliances purchased in Australia and Electrolux (NZ) Limited (collectively “Electrolux”) of 3-5 Niall Burgess Road, Mount Wellington, in respect of Appliances purchased in New Zealand;
    • ‘Warranty Period’ means the period specified in clause 3 of this warranty;
    • ‘you’ means the purchaser of the Appliance not having purchased the Appliance for re-sale, and ‘your’ has a corresponding meaning.
  2. Application: This warranty only applies to new Appliances, purchased and used in Australia or New Zealand and is in addition to (and does not exclude, restrict, or modify in any way) other rights and remedies under a law to which the Appliances or services relate, including any non-excludable statutory guarantees in Australia and New Zealand.

  3. Warranty Period: Subject to these terms and conditions, this warranty continues for in Australia for a period of 60 months and in New Zealand for a period of 60 months, following the date of original purchase of the Appliance.

  4. Repair or replace warranty: During the Warranty Period, Electrolux or its ASC will, at no extra charge if your Appliance is readily accessible for service, without special equipment and subject to these terms and conditions, repair or replace any parts which it considers to be defective. Electrolux may, in its absolute discretion, choose whether the remedy offered for a valid warranty claim is repair or replacement. Electrolux or its ASC may use refurbished parts to repair your Appliance. You agree that any replaced Appliances or parts become the property of Electrolux.

  5. Travel and transportation costs: Subject to clause 7, Electrolux will bear the reasonable cost of transportation, travel and delivery of the Appliance to and from Electrolux or its ASC. Travel and transportation will be arranged by Electrolux as part of any valid warranty claim.

  6. Proof of purchase is required before you can make a claim under this warranty.

  7. Exclusions: You may not make a claim under this warranty unless the defect claimed is due to faulty or defective parts or workmanship. This warranty does not cover:

    • light globes, batteries, filters or similar perishable parts;

    • parts and Appliances not supplied by Electrolux;

    • cosmetic damage which does not affect the operation of the Appliance;

    • damage to the Appliance caused by:

    • negligence or accident;

    • misuse or abuse, including failure to properly maintain or service;

    • improper, negligent or faulty servicing or repair works done by anyone other than an Electrolux authorised repairer or ASC;

    • normal wear and tear;

    • power surges, electrical storm damage or incorrect power supply;

    • incomplete or improper installation;

    • incorrect, improper or inappropriate operation;

    • insect or vermin infestation;

    • failure to comply with any additional instructions supplied with the Appliance;
      In addition, Electrolux is not liable under this warranty if:

    • the Appliance has been, or Electrolux reasonably believes that the Appliance has been, used for purposes other than those for which the Appliance was intended, including where the Appliance has been used for any non-domestic purpose;

    • the Appliance is modified without authority from Electrolux in writing;

    • the Appliance’s serial number or warranty seal has been removed or defaced.

  8. How to claim under this warranty: To enquire about claiming under this warranty, please follow these steps:

    • carefully check the operating instructions, user manual and the terms of this warranty;
    • have the model and serial number of the Appliance available;
    • have the proof of purchase (e.g. an invoice) available;
    • telephone the numbers shown below.
  9. Australia: For Appliances and services provided by Electrolux in Australia: Electrolux goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the Appliance repaired or replaced if the Appliance fails to be of acceptable quality and the failure does not amount to a major failure. ‘Acceptable quality’ and
    ‘major failure’ have the same meaning as referred to in the ACL.

  10. New Zealand: For Appliances and services provided by Electrolux in New Zealand, the Appliances come with a guarantee by Electrolux pursuant to the provisions of the Consumer Guarantees Act, the Sale of Goods Act and the Fair Trading Act. Where the Appliance was purchased in New Zealand for commercial purposes the Consumer Guarantee Act does not apply.

  11. Confidentiality: You accept that if you make a warranty claim, Electrolux and its agents including ASC may exchange information in relation to you to enable Electrolux to meet its obligations under this warranty.

Important Notice
Before calling for service, please ensure that the steps listed in clause 8 above have been followed.
SERVICE AUSTRALIA aeg.com/au

FOR SERVICE
or to find the address of your nearest authorised service centre in Australia
PLEASE CALL 1300 363 664
OR EMAIL
customercare@aegaustralia.com.au
For the cost of a local call (Australia only)

FOR SPARE PARTS
or to find the address of your nearest spare parts centre in Australia
PLEASE CALL 13 13 50
OR EMAIL
customercare@aegaustralia.com.au
For the cost of a local call (Australia only)
SERVICE NEW ZEALAND aegnewzealand.co.nz

FOR SERVICE
or to find the address of your nearest authorised service centre in New Zealand
PLEASE CALL 0800 234 234
OR EMAIL
customercare@electrolux.co.nz
(New Zealand only)

FOR SPARE PARTS
or to find the address of your nearest spare parts centre in New Zealand
PLEASE CALL 0800 10 66 20
OR EMAIL
customercare@electrolux.co.nz
(New Zealand only)
AEG_Warr_May_17

ENVIRONMENTAL CONCERNS
Recycle materials with the symbol . Put the packaging in relevant containers to recycle it. Help protect the environment and human health by recycling waste of electrical and electronic appliances. Do not dispose of appliances marked with the symbol with the household waste. Return the product to your local recycling facility or contact your municipal office.

References

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