Philips PPM4331 Back and Waist Massager User Manual

May 15, 2024
Philips

Philips PPM4331 Back and Waist Massager User Manual
Philips PPM4331 Back and Waist Massager

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Please read this manual carefully before using the product and keep it properly. The manual is available at www.philips.com

Symbol Description

To avoid personal injury o property damage, be sure to observe the contents below.

  • The following symbols are used to illustrate what you should observe.

Indicates prohibition
Indicates the actions that need to be subject to instructions

People Restricted or Prohibited from Use

The product should be used with caution by the following groups

  • People who have disturbance of skin sensation.
  • People who have metal, silicon or plastic materials injected into their bodies due to broken bones or plastic surgery.
  • People who suffer from waist and abdominal sequelae due to traffic accidents, etc. People who have implanted medical electronic devices that are susceptible to electromagnetic malfunctions such as pacemakers.
  • People who are determined to have lost temperature sensation. People suffering from malignant tumors.
  • People suffering from heart disease.
  • People who are pregnant or shortly after giving birth.
  • People who have perceptual impairment caused by diabetes.
  • People who have not recovered from lower back and abdominal injuries.
  • People who need quiet and people who are in poor health.
  • People suffering from osteoporosis, severe fractures, sprain, muscle ache, acute (head) pain.
  • People whose body temperature is above 38 С.
  • People who have severe or debilitating symptoms such as acute inflammation, fatigue, aversion to cold, and changes in blood pressure.
  • People who are under medical treatment at medical institutions.

Precautions for Use

The appliance has a heated surface. Persons insensitive to heat must be careful when using the appliance.
This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.
Children should be supervised to ensure that they do not play with the
If the supply cord is damaged, it must be replaced by a special cord or assembly available from the manufacturer or its service agent.
This appliance contains batteries that are only replaceable by skilled persons.
Must be only supplied at safety extra low voltage corresponding to the marking on the appliance.
The device is set to automatically shut down after 15 minutes. Adjust the quantity and frequency of use according to the status of your waist and abdomen.
When using this product, the skin on your waist and abdomen may It is recommended to select intensity Level 1 and hot compress at 40°C in the initial stage. become red for a short time. This does not indicate a problem. If this symptom persists, please consult your surgeon.
If you feel pain around the waist or abdomen, stop using the product immediately.
In case of any skin or abdominal problems during use, please stop using this product immediately and consult a doctor.
It is recommended not to overuse the massage function.
Please use this product in an environment of 5-40 °C.
Do not use the product while sleeping.
Do not cover the product with a quilt or blanket when using it.
Do not lie or sit on the product.
Do not bring huge impact or load to the product.
Do not use product in bathroom or shower.
Do not engage in strenuous exercise while using the product.

Precautions for Maintenance

Be sure to unplug the adapter from the socket before cleaning.
Please properly dispose of the packaging bag of the product and keep it away from infants and young children.
The product has built-in lithium batteries. Do not disassemble or modify the product by yourself, immerse the product (controller) in water or toss it into the fire, otherwise the product is likely to be damaged.
Keep the product out of reach of children and infants. Do not let them touch or operate the product, otherwise it is likely to lead to burns, electric shocks or personal injuries.
Do not damage, modify, bend or pull the power cord with force. Do not place heavy objects on the charging cabler squeeze the charging cable.

Product Features

This product uses EMS pulse massage combined with hot compress function to promote blood circulation in the waist and abdomen and relieve muscle pain and other uncomfortable symptoms. A variety of temperatures and massage strengths are available, suitable for different people to use for waist and abdominal massage and relaxation.

Components

How to Use

Preparations Before Use

  1. Insert the controller along the guide rail and fix it tightly on the massager.
    Preparations Before Use

  2. lace the massager around the abdomen

Since the skin on the abdomen is relatively sensitive, it is recommended to wear clothes when using the hot compress function at 45°C and above to prevent burns.

Operation

  1. Press and hold the operation button for more than 2 seconds to turn on the massager. After power on, it will enter heating at 40°C, Mode 1 (abdominal strengthening) and intensity Level 1 by default, with a voice prompt of “Turn on massager”.
  2. In the power-on state, press the operation button to switch the modes, and there are six modes to switch in turn: abdominal strengthening (M1), tapping (M2), kneading (M3), exercise (M4), massage (M5), relaxation (M6) and massage off. The screen will light up the corresponding massage mode with voice prompts.
  3. After selecting the massage mode, press the “+” and “-” buttons to adjust the massage intensities. The intensity increases or decreases in Level 1 to Level 16. When adjusting, the screen displays the corresponding intensity level with voice prompts.
  4. Press the temperature button to adjust the hot compress levels. There are 3 levels of hot compress to switch in turn: 40°C, 45 °C, 50 °C and heating off. The light bar lights up in different colors corresponding to temperatures with voice prompts. After displaying the current temperature for 3 seconds, the screen displays the current intensity level.
  5. In the power-on state, press and hold the operation button for more than 2 seconds to turn it off with the voice prompt of “Turn off massager”.
  6. When the battery remaining capacity is lower than 10%, the red light bar will flash quickly for 5 seconds, with a voice prompt of “the battery power is low, please charge it in time”, and the device will be powered off.
  7. When the machine detects abnormal current output during operation (dry skin or failure to fully contact the skin when worn), there will be a voice reminder “Dry skin is detected, please use water or skincare products to increase the skin humidity and wear the device correctly”. Please follow the voice instructions for normal use.
    Operation 

Charging

  1. Insert the Type-C cable connector into the charging port at the bottom of the controller for charging:
  2. Connect the USB port of the charging cable to the 5V 1A adapter and plug it into the power socket;
  3. During charging, the indicator light flashes green slowly. When the massager is fully charged, the green indicator remains on;
  4. It takes about 4 hours to fully charge the product.

Indicator Description

Indicator Color State Charging
Green Remains on 40°C
Yellow Remains on 45°C
Red Remains on 50°C
Green (during charging) Flash slowly Charging
Red (low battery) Flash quickly for 5 seconds Low battery prompt

Maintenance

Cleaning

  1. Maintenance of controller: The display screen of the controller should be properly protected. Wipe it with a soft cloth when cleaning.
  2. Maintenance of massager: The fabric area is washable. When cleaning and maintenance are required, it can be wiped or rinsed with clean water. After rinsing, it needs to be air-dried before use.
    Cleaning

During maintenance, be sure to unplug the power cord, but do not unplug the cord with wet hands

Disposal

The lithium-ion battery used in this product is a valuable resource that can be recycled. Take out the lithium-ion battery when it is used up and discarded, and then hand it over to a professional institution that can recycle the rechargeable batteries for disposal.
Steps to remove the battery:

  1. Remove the upper cover of the controller from the top surface.
  2. Loosen the screws of the circuit board and take out the circuit board.
  3. Cut the battery connecting wire and wrap the broken wires with insulating tape.

The battery cannot be replaced by the user.
Be sure to remove the battery from the device before disposal.
The device must be powered off before the battery is removed.
The battery must be disposed of in a safe manner.

Troubleshooting

This chapter lists the most common problems to the product. If the problems you encounter are not included in the following tables, please call our service hotline or contact the authorized service center in your region.

Fault Description Possible Cause Solution
Startup failure The product is still

connected to the power
socket| Remove the product from
the socket and hold the
operation button to start
Battery exhausted| Charge the device
The controller is not fully
inserted into the card slot of
the massager| Reinstall the controller
The charging indicator light
is not on| The USB charging cable is
not properly plugged into
the power socket| Insert the USB charging
cable into the power socket
correctly
Even if it has just been
charged, it can only be used
for a few minutes| Battery life is exhausted(about 5years)| Please consult the dealer (Do
not replace the battery by
yourself)
The device is not heating| The device may not function
properly when used outside
the recommended ambient
temperature range| Use it within the
recommended temperature
range of 5-40 C
The product stops working
during operation| Battery exhausted| Low battery, please charge it
The product automatically
shuts down when the
15-minute timing is over| Restart the device if you
need to use it again
If the product has been left unused for a long time, be sure to confirm that its functions are normal before using it again

Regular Check| Are there any following faults| In the event of the above faults, stop using the device immediately and cut off the power supply to prevent accidents. Please send it to our maintenance center.

  • Whether the charging cable is hot
  • Whether the power cord is deeply scratched or deformed, or has a burnt smell
  • Whether there is abnormal sound or vibration during work
  • Whether the product can work properly after power on
  • Whether there are other abnormalities or faults

Note:
If the fault cannot be eliminated or the product still cannot be operated ideally, contact the after-sales service personnel, and do not disassemble or attempt to repair it by yourself.

Technical Parameters

Product Name Philips Abdominal Massage Belt
Product Model PPM4331
Operating Voltage 3.7V =
Operating Power 8W
Charging Voltage 5V =
Charging Current 1A
Product Dimension 1050x203x20mm
Net Weight About 400g
Battery Capacity 2500mAh
Interface Type Type-C

Service Guideline for Warranty

Warranty and Service

If you need information or have any questions, please visit www.philips.com/- support or contact consumer service center in your country/region. If there is no consumer service center in your country/region, please contact your local distributor.
Within two years from the date of purchase, you will receive free warranty service for any damage caused by manufacturing process problems, or any damage to components under normal use conditions confirmed by our maintenance service personnel.
Warranty service excludes frequently replaced consumables, auxiliary equipment, shipping cost and door-to-door service. Please show proof of purchase to service personnel when servicing.

Malaysia
Consumer Care: +60-1112984248
Email: Philips.MY@quadforcemy.com

Singapore
Consumer Care: +65-89420233
Email: Philips.SG@quadforcesg.com

Philippines
Consumer Care: +63-9604111314
Email: Philips.massager.ph@orrohome.com

Thailand
Consumer Care: +66-20051888
Email: Philips_massager@orrohome.co.th

Indonesia
Consumer Care: +021-39715012/+021-39715013
Email: Philips_Massager.ID@orrohomeindonesia.com

Vietnam
Consumer Care: +84-909800829
Email: Philips.massager.VN@orrohome.vn

Warranty Card R RERES

Product Model| | User Name|
---|---|---|---
Sales Agency| | Phone Number|
Date of Purchase| | Serial Number|
Special Technical Service Center| | User Address|
Items of Maintenance| Date| Service Personnel

Packing List

Massager 1x Type-C Charging Cable 1x
Controller 1x User Manual 1x
Quick Start Guide 1x Belt Extender 1x

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