IKEA 105.570.60 MÅGEBO Microwave Oven Instructions

May 15, 2024
Ikea

IKEA 105.570.60 MÅGEBO Microwave Oven

Specifications

  • Brand: IKEA
  • Product Type: Microwave Oven
  • Age Recommendation: Suitable for children aged 8 years and above
  • Power Source: Electric
  • Warranty: IKEA guarantee provided (refer to the manual for details)

Safety Information
It is important to follow these safety precautions to avoid any risks associated with microwave energy exposure:

  1. Do not operate the oven with the door open.
  2. Avoid placing objects between the front face of the oven and the door.
  3. Do not operate the oven if the door or seals are damaged.
  4. Keep the appliance and its cord out of reach of children under 8 years old.
  5. Switch off the appliance before replacing the lamp.
  6. Only use utensils suitable for microwave ovens.
  7. Avoid heating sealed containers as they may explode.
  8. Monitor food in plastic or paper containers to prevent ignition.

Product Description
The IKEA Microwave Oven is designed to provide efficient heating and cooking capabilities. With a user-friendly control panel and safety features, this appliance is suitable for daily use in households.

Control Panel
The control panel of the microwave oven includes various settings for adjusting cooking times, power levels, and specific functions. Refer to the manual for detailed instructions on operating the control panel.

Daily Use
When using the microwave oven daily, ensure that you follow these guidelines:

  1. Place food or beverages in microwave-safe containers.
  2. Set appropriate cooking times and power levels based on the food being heated.
  3. Avoid heating sealed containers or containers with metal accents.
  4. Clean the interior of the oven regularly to maintain hygiene.

Installation and Electrical Connection
For proper installation and electrical connection of the microwave oven, it is recommended to consult a professional technician. Ensure that the appliance is securely connected to a suitable power source to avoid electrical hazards.

Environmental Concerns
Dispose of the appliance responsibly at the end of its lifespan to minimize environmental impact. Following local regulations for electronic waste disposal contributes to environmental sustainability.

IKEA Guarantee
The IKEA Microwave Oven comes with a guarantee from IKEA. Refer to the manual for detailed information on warranty coverage and terms.

Frequently Asked Questions (FAQ)

  • Q: Can I use metal utensils in the microwave oven?
    A: No, only use utensils that are suitable for use in microwave ovens to avoid any risks of sparking or damage to the appliance.

  • Q: What should I do if smoke is emitted while using the microwave?
    A: Switch off or unplug the appliance immediately and keep the door closed to stifle any flames. Do not open the door until any potential fire hazard has been eliminated.

Please refer to the last page of this manual for the full list of IKEA- appointed Sales Service Providers and relative national phone numbers.

Safety information

PRECAUTIONS TO AVOID POSSIBLE EXPOSURE TO EXCESSIVE MICROWAVE ENERGY

  • Do not attempt to operate this oven with the door open since this can result in harmful exposure to microwave energy. It is important not to break or tamper with the safety interlocks.
  • Do not place any object between the oven’s front face and the door or allow soil or cleaner residue to accumulate on sealing surfaces.
  • WARNING: If the door or door seals are damaged, the oven must not be operated until it has been repaired by a competent person.

ADDENDUM
If the apparatus is not maintained in a good state of cleanliness, its surface could be degraded affect the lifespan of the apparatus and lead to a dangerous situation.

IMPORTANT SAFETY INSTRUCTIONS

WARNING
To reduce the risk of fire, electric shock, injury to persons or exposure to excessive microwave oven energy when using your appliance, follow basic precautions, including the following:

  1. Read and follow the specific:” PRECAUTIONS TO AVOID POSSIBLE EXPOSURE TO EXCESSIVE MICROWAVE ENERGY”.

  2. This appliance can be used by children aged 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning the use of the appliance in a safe way and understand the hazards involved. Children shall not play with the appliance. Cleaning and user maintenance shall not be made by children unless they are older than 8 and supervised. Children less than 8 years of age shall be kept away unless continuously supervised.

  3. Keep the appliance and its cord out of reach of children less than 8 years old.

  4. If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons to avoid a hazard. (For appliances with type Y attachment)

  5. WARNING: Ensure that the appliance is switched off before replacing the lamp to avoid the possibility of electric shock.

  6. WARNING: It is hazardous for anyone other than a competent person to carry out any service or repair operation that involves the removal of a cover that gives protection against exposure to microwave energy.

  7. WARNING: Liquids and other foods must not be heated in sealed containers since they are liable to explode.

  8. When heating food in plastic or paper containers, keep an eye on the oven due to the possibility of ignition.

  9. Only use utensils that are suitable for use in microwave ovens.

  10. If smoke is emitted, switch off or unplug the appliance and keep the door closed to stifle any flames.

  11. Microwave heating of beverages can result in delayed eruptive boiling, therefore care must be taken when handling the container.

  12. The contents of feeding bottles and baby food jars shall be stirred or shaken and the temperature checked before consumption, to avoid burns.

  13. Eggs in their shell and whole hard-boiled eggs should not be heated in microwave ovens since they may explode, even after microwave heating has ended.

  14. The oven should be cleaned regularly and any food deposits removed.

  15. Failure to maintain the oven in a clean condition could lead to deterioration of the surface that could adversely affect the life of the appliance and possibly result in a hazardous situation.

  16. Only use the temperature probe recommended for this oven. (for ovens provided with a facility to use a temperature-sensing probe.)

  17. The microwave oven must be operated with the decorative door open. (for ovens with a decorative door.)

  18. This appliance is intended to be used in household and similar applications such as:

    • staff kitchen areas in shops, offices and other working environments;
    • by clients in hotels, motels and other residential-type environments;
    • farmhouses;
    • bed and breakfast type environments.
  19. The microwave oven is intended for heating food and beverages.
    Drying of food or clothing and heating of warming pads, slippers, sponges, damp cloth and similar may lead to risk of injury, ignition or fire.

  20. Metallic containers for food and beverages are not allowed during microwave cooking.

  21. The appliance shall not be cleaned with a steam cleaner.

  22. Care should be taken not to displace the turntable when removing containers from the appliance. (For fixed appliances and built-in appliances being used equal to or higher than 900mm above the floor and having detacha le turntables. But this is not applicable for appliances with horizontal bottom hinged doors.)

  23. The microwave oven is intended to be used built-in.

  24. Steam cleaner is not to be used.

  25. The surface of a storage drawer can get hot.

  26. WARNING: The appliance and its accessible parts become hot during use. Care should be taken to avoid touching heating elements.
    Children less than 8 years of age shall be kept away unless continuously supervised.

  27. During use the appliance becomes hot. Care should be taken to avoid touching heating elements inside the oven.

  28. WARNING: Accessible parts may become hot during use. Young children should be kept away.

  29. The appliance must not be installed behind a decorative door to avoid overheating. (This is not applicable for appliances with decorative doors.)

  30. WARNING: When the appliance is operated in the combination mode, children should only use the oven under adult supervision due to the temperatures generated.

  31. Do not use harsh abrasive cleaners or sharp metal scrapers to clean the oven door glass since they can scratch the surface, which may result in the shattering of the glass.

READ CAREFULLY AND KEEP FOR FUTURE REFERENCE.

TO REDUCE THE RISK OF INJURY TO PERSONS GROUNDING INSTALLATION

DANGER

Electric Shock Hazard
Touching some of the internal components can cause serious personal injury or death. Do not disassemble this appliance.

WARNING

Electric Shock Hazard
Improper use of the grounding can result in electric shock. Do not plug into an outlet until the appliance is properly installed and grounded. This appliance must be grounded. In the event of an electrical short circuit, grounding reduces the risk of electric shock by providing an escape wire for the electric current. This appliance is equipped with a cord having a grounding wire with a grounding plug. The plug must be plugged into an outlet that is properly installed and grounded.

Consult a qualified electrician or serviceman if the grounding instructions are not completely understood or if doubt exists as to whether the appliance is properly grounded. If it is necessary to use an extension cord, use only a 3-wire extension cord.

  1. A short power-supply cord is provided to reduce the risks resulting from becoming entangled in or tripping over a longer cord.
  2. If a long cord set or extension cord is used:
  3. The marked electrical rating of the cord set or extension cord should be at least as great as the electrical rating of the appliance.
  4. The extension cord must be a grounding-type 3-wire cord.
  5. The long cord should be arranged so that it will not drape over the countertop or tabletop where it can be pulled on by children or tripped over unintentionally.

CLEANING
Be sure to unplug the appliance from the power supply.

  1. Clean the cavity of the oven after using it with a slightly damp cloth.
  2. Clean the accessories in the usual way in soapy water.
  3. The door frame and seal and neighbouring parts must be cleaned carefully with a damp cloth when they are dirty.
  4. Do not use harsh abrasive cleaners or sharp metal scrapers to clean the oven door glass since they can scratch the surface, which may result in the shattering of the glass.
  5. Cleaning Tip For easier cleaning of the cavity walls that the food cooked can touch: Place half a lemon in a bowl, add 300 ml (1/2 pint) water and heat on 100% microwave power for 10 minutes.
    Wipe the oven clean using a soft, dry cloth.

UTENSILS CAUTION

Personal Injury Hazard
It is hazardous for anyone other than a competent person to carry out any service or repair operation that involves the removal of a cover that gives protection against exposure to microwave energy.

See the instructions on “MATERIALS YOU CAN USE IN MICROWAVE OVEN OR TO BE AVOIDED IN MICROWAVE OVEN”. There may be certain non-metallic utensils that are not safe to use for microwaving. If in doubt, you can test the utensil in question following the procedure below.

Utensil Test:

  1. Fill a microwave-safe container with 1 cup of cold water (250ml) along with the utensil in question.
  2. Cook on maximum power for 1 minute.
  3. Carefully feel the utensil. If the empty utensil is warm, do not use it for microwave cooking.
  4. Do not exceed 1 minute cooking time.

MATERIALS YOU CAN USE IN MICROWAVE OVEN

UTENSILS REMARKS
Browning dish Follow the manufacturer’s instructions. The bottom of the

browning dish must be at least 3/16 inch (5 mm) above the

turntable. Incorrect usage may cause the turntable to break.

Dinnerware| Microwave-safe only. Follow the manufacturer’s instructions. Do not use cracked or chipped dishes.
Glass jars| Always remove the lid. Use only to heat food until just warm. Most glass jars are not heat resistant and may break.
Glassware| Heat-resistant oven glassware only. Make sure there is no metallic trim. Do not use cracked or chipped dishes.
Oven cooking bags| Follow the manufacturer’s instructions. Do not close with a metal tie. Make slits to allow steam to escape.
Paper plates and cups| Use for short–term cooking/warming only. Do not leave the oven unattended while cooking.
Paper towels| Use to cover food for reheating and absorbing fat. Use with supervision for a short-term cooking only.
Parchment paper| Use as a cover to prevent splattering or a wrap for steaming.
Plastic| Microwave-safe only. Follow the manufacturer’s instructions. Should be labelled “Microwave Safe”. Some plastic containers soften, as the food inside gets hot. “Boiling bags” and tightly closed plastic bags should be slit, pierced or vented as directed by the package.
Plastic wrap| Microwave-safe only. Use to cover food during cooking to retain moisture. Do not allow plastic wrap to touch food.
Thermometers| Thermometers Microwave-safe only (meat and candy thermometer
Wax paper| Use as a cover to prevent splattering and retain moisture.

MATERIALS TO BE AVOIDED IN MICROWAVE OVEN

UTENSILS REMARKS
Aluminum tray May cause arcing. Transfer food into a microwave-safe dish.

Food carton with metal

handle

| May cause arcing. Transfer food into a microwave-safe dish.
Metal or metal-trimmed

utensils

| Metal shields the food from microwave energy. Metal trim may cause arcing.
Metal twist ties| May cause arcing and could cause a fire in the oven.
Paper bags| May cause a fire in the oven.
Plastic foam| Plastic foam may melt or contaminate the liquid inside when exposed
Wood| Wood will dry out when used in the microwave oven and may split or crack.

Product Description

SETTING UP YOUR OVEN

Name of Oven Parts and Accessories
Remove the oven and all materials from the carton and oven cavity. Your oven comes with the following accessories:

  • Glass tray 1x
  • Turntable ring assembly 1x
  • Instruction Manual 1x
  • Grill grid 1x
  1. Control panel
  2. Door opening button
  3. Wave guide cover (Do not remove)
  4. Turntable shaft
  5. Turntable ring assembly
  6. Glass tray
  7. Observation window
  8. Door assembly
  9. Safety interlock system
  10. Grill grid (Can not be used in microwave function and must be placed on the glass tray)

Turntable installation

  • Never place the glass tray upside down. The glass tray should never be restricted.
  • Both glass tray and turntable ring assembly must always be used during cooking.
  • All food and containers of food are always placed on the glass tray for cooking.
  • If the glass tray or turntable ring assembly cracks or breaks, contact your nearest authorized service centre.
  • Never put frozen food directly on a warm turntable.

Control panel

INSTRUCTION

  • Micro.
  • Grill/Combi.
  • Auto Menu
  • Time Defrost
  • Weight Defrost
  • Kitchen Timer/Clock
  • Stop/Clear
  • Start/+30Sec./Confirm

Daily use

OPEN THE DOOR
Push the button to open the door.

CLOCK SETTING
When the microwave oven is electrified, the LED will display “00:00”, and the buzzer will ring once.

  1. Press “ Kitchen Timer/Clock“ twice to select the clock function, and the hour and minute figures will flash.
  2. Turn “ “ to adjust the hour figures, the input time should be within 0–23.
  3. Press “ Kitchen Timer/Clock“, the minute figures will flash.
  4. Turn “ “ to adjust the minute figures, the input time should be within 0–59.
  5. Press “ Kitchen Timer/Clock“ to finish the clock setting. “:” will flash, and the time will light.

Note:

  1. If the clock is not set, it will not function when powered.
  2. During the process of clock setting, if you do not press “ Kitchen Timer/Clock“, or there are not any other operations in 1 minute, the oven will go back to the previous status automatically.

Kitchen Timer

  1. Press “ Kitchen Timer/Clock“ once, LED will display “00:00”.
  2. Turn “ “ to enter the correct time. (The maximum timer time is 95 minutes.)
  3. Press “ Start/+30Sec./Confirm“ to confirm the setting.

Note:
The kitchen Timer is different from the 24-hour system. Kitchen Timer is a timer.

Microwave Cooking

  1. Press “ Micro.“ the LED will display “P100”.
    Press “ Micro.“ repeatable or turn “ “ to choose the power
    level, “ P100, P80, P50, P30, P10 ” are available.

  2. Press “ Start/+30Sec./Confirm“ to confirm.

  3. Turn “ “ to set the cooking time.

  4. Press “ Start/+30Sec./Confirm“ to start cooking.

Note:
The step quantities for the adjustment time of the coding switch are as follows:

  • 0—1 min: 5 seconds
  • 1—5 min: 10 seconds
  • 5—10 min: 30 seconds
  • 10—30 min: 1 minute
  • 30—95 min: 5 minutes

Grill or Combi. Cooking

  • Press “ Grill/Combi.” once, the LED will display “ G-1 “ and press “ Grill/Combi.” repeatable or turn the “ “ to choose the power you want, and “G-1 “, “ C-1 “, “ C-2 “ will display for each added press.
  • Then press “ Start/+30Sec./Confirm“ to confirm, and turn “ “ to set cooking time from 0:05 to 95:00. Press “ Start/+30Sec./Confirm“ again to start cooking.

Example:
If you want to use 55% microwave power and 45% grill power (C-1) to cook for 10 minutes, you can operate the oven in the following steps.

  1. Press “ Grill/Combi.” twice, and the screen displays “ C-1 “.
  2. Press “ Start/+30Sec./Confirm“ to confirm.
  3. Turn “ “ to adjust the cooking time.
  4. Press “ Start/+30Sec./Confirm“ to start cooking.

Note:
If half the grill time passes, the oven sounds twice, and this is normal. To have a better effect of grilling food, you should turn the food over, close the door, and then press “ Start/+30Sec./Confirm“ to continue cooking. If no operation, the oven will continue working.

Defrost By Weight

  1. Press “ Weight Defrost“, and the oven will display “100 g”.
  2. Turn “ “ to select the weight of food from 100 to 2000 g.
  3. Press “ Start/+30Sec./Confirm“ to start defrosting.

Note:
During defrosting, the oven will sound twice to remind you to turn the food over to have a better effect of defrosting, If there is no operation, the oven will continue working.

Defrost By Time

  1. Press “ Time Defrost“, and the oven will display “00:00”.
  2. Turn “ “ to select the defrost time. The MAX time is 95 minutes.
  3. Press “ Start/+30Sec./Confirm“ to start defrosting. The defrost power is P30, and it cannot be changed.

Lock-out Function for Children

  • Lock: On stand-by, press “ Stop/Clear“ for 3 seconds, there will be a beep denoting entering the children-lock state. “ “ will light. The current time will display if the time has been set, otherwise the LED will display 00:00.
  • Lock quitting: In the locked state, press “ Stop/Clear“ for 3 seconds, there will be a “beep” denoting that the lock is released.

Multi-section cooking
At most 2 sections can be set for cooking. In multi-section cooking, if one section is defrosting, then defrosting shall be placed in the first section. The kitchen timer and auto menu cannot be in multi-section.

Example:
If you want to defrost food for 5 minutes and then cook with 80% microwave power for 7 minutes, operate it as the following:

  1. Press “ Time Defrost”, and the oven will display “00:00”.

  2. Turn “ “ to select the defrost time till “5:00” displays.

  3. Press “ Micro.” once, the screen displays “P100”.
    Press “ Micro.” repeatedly or turn “ ” to choose 80% microwave power.

  4. Press “ Start/+30Sec./Confirm“ to confirm, and the screen displays “00:00”.

  5. Turn “ ” to adjust the cooking time till the oven displays “7:00”.

  6. Press “ Start/+30Sec./Confirm“ to start cooking.

Quick Start Alternative 1

  1. In standby, press “ Start/+30Sec./Confirm“ to start 30 seconds of cooking with 100% power, each added press will increase 30 seconds of cooking time by up to 95 minutes.

Quick Start Alternative 2

  1. In standby, turn “ “ left to set microwave cooking for 95 minutes with 100% microwave power, or turn “ “ right to set microwave cooking for 5 seconds with 100% power level.
  2. Then press “ Start/+30Sec./Confirm” to start cooking.

Note:
In microwave, grill, combination cooking, time defrost or multi-state, each press of ” Start/+30Sec./Confirm“ can increase 30 seconds of cooking time. (It is invalidation in weight defrost or Auto Menu state )

Inquiring Function

  1. In the cooking state, press “ Kitchen Timer/Clock“ to inquire about the time and the time will display for 3 seconds.

Auto Menu

  1. Waiting to stand by, press “ Auto Menu“ once, “A01” will display. Press “ Auto Menu“repeatedly or turn “ “ to select the menu.
  2. Press “ Start/+30Sec./Confirm“ to confirm.
  3. Turn “ “ to set the weight.
  4. Press “ Start/+30Sec./Confirm“ to start cooking.

Note:
For the auto menu with only 1 weight setting, it will start once select the menu and press to confirm.

The menu chart:

MENU

| WEIGHT| COOKING TIME|

POWER

---|---|---|---
A01 Frozen pizza| 200g| 2’30”/6’00”| P100/Grill
300g| 3’20”/6’00”| P100/Grill
400g| 4’00”/6’00”| P100/Grill
A02 Meat| 150g| 2’30”| ****


P100

300g| 4’00”
450g| 5’30”
600g| 6’30”
A03 Fish| 150g| 2’30”| ****



P80

250g| 3’00”
350g| 4’30”
450g| 5’00”
650g| 6’00”
A04 Vegetable| 150g| 2’00”| ****

P100

350g| 3’30”
500g| 4’30”
A05 Potatoes Without skin| 400g| 5’30”| P100
A06 Potatoes with skin| 1 Serving (approx. 230g)| ****

5’30”

| ****


P100

2 Serving| 8’00”
3 Serving| 10’00”
A07 Fresh Spinach| 200g| 2’30”| P100
A08 Frozen Green beans| 200g| 4’00”| P100
---|---|---|---
A09 Frozen Peas| 200g| 3’30”| P100
A10 Frozen mix Vegetable| 200g| 3’30”| P100
A11 Frozen Broccoli| 200g| 4’00”| P100
A12 Pasta| 50g (with cold water 450g)| 18’00”| P80
100g (with cold water 800g)| 21’00”
150g (with cold water 1200g)| 24’00”
A13 Frozen Lasagna| 300g| 13’00”| C-1 (55% Microwave

+45% Grill)

A14 Quinoa| 100g| 3’00”/10’00”| P100/P50
A15 Couscous| 200g| 3’00”/8’00”| P100/P50
A16 Macaroni| 100g| 6’00”| P80
A17 Brown Rice| 200g| 5’00”/20’00”| P100/P50
A18 Oatmeal| 2 Serving| 3’00”/3’00”| P100/P50
A19 Popcorn| 50g| 1’20”| P100
100g| 1’55”
A20 Beverage| 1 cup (120ml)| 1’00”| ****

P100

2 cups (240ml)| 1’40”
3 cups (360ml)| 2’30”
A21 Melt Butter| 230g| 1’10”| P100

What to do if

Normal

Microwave oven interfering with TV reception| Radio and TV reception may be interfered with when the microwave oven operating. It is similar to the interference of small electrical appliances, like mixers, vacuum cleaners, and electric fans. It is normal.
Dim oven light| In low-power microwave cooking, oven light may become dim. It is normal.
Steam accumulates on the door, and hot air out of the vents.| In cooking, steam may come out of food. Most will get out from vents, but some may accumulate in cool places like oven doors. It is normal.
The oven started accidentally with no food in it.| It is forbidden to run the unit without any food inside.

It is very dangerous.

Trouble Possible cause Remedy
The oven can not be started. (1) Power cord not plugged tightly. Unplug the

cord. Wait 10 seconds and plug it again.
(2) Fuse blowing or circuit

Breaker works.

| Replace the fuse or reset the circuit breaker (repaired by

professional personnel of our company)

(3) Trouble with outlet.| Test outlet with other electrical appliances.
The oven does not heat| The door is not closed well.| Close the door well.

Technical Data

Model: MÅGEBO 105-570-60
Rated Voltage: 230-240V~50Hz
Rated Input Power (Microwave): 1550W
Rated Output Power (Microwave): 1000 W
Oven Capacity: 34L
--- ---
Turntable Diameter: 315mm
External Dimensions: 595x408x397mm
Net Weight: 18.6kg

Installation and Electrical connection

  1. This appliance is only intended for domestic use.
  2. This oven is intended for built-in use only. It is not intended for countertop use or use inside a cupboard.
  3. Please observe the special installation instructions.
  4. The appliance can be installed in a 60cm wide wall-mounted cupboard.
  5. The appliance is fitted with a plug and must only be connected to a properly installed earthed socket.
  6. The mains voltage must correspond to the voltage specified on the rating plate.
  7. The socket must be installed and the connecting cable must only be replaced by a qualified electrician. If the plug is no longer accessible following installation, an all-pole disconnecting device must be present on the installation side with a contact gap of at least 3mm.
  8. Adapters, multi-way strips and extension leads must not be used. Overloading can result in a risk of fire.
  9. The product should not be mounted below 85cm.

The accessible surface may be hot during operation.

Environmental concerns

According to the Waste of Electrical and Electronic Equipment (WEEE) directive, WEEE should be separately collected and treated. If at any time in future, you need to dispose of this product please do NOT dispose of this product with household waste. Please send this product to WEEE collecting points where available.

IKEA guarantee

How long is the IKEA guarantee valid?
This guarantee is valid for five (5) years from the original date of purchase of your appliance at IKEA. The original sales receipt is required as proof of purchase. If service work is carried out under guarantee, this will not extend the guarantee period for the appliance.

Who will execute the service?
Contact the nearest IKEA store.

What does this guarantee cover?
The guarantee covers faults of the appliance, which have been caused by faulty construction or material faults from the date of purchase from IKEA. This guarantee applies to domestic use only. The exceptions are specified under the headline “What is not covered under this guarantee?” Within the guarantee period, the costs to remedy the fault e.g. repairs, parts, labour and travel will be covered, provided that the appliance is accessible for repair without special expenditure. Replaced parts become the property of IKEA.

What will IKEA do to correct the problem?
IKEA will examine the product and decide, at its sole discretion, if it is covered under this guarantee. If considered covered, IKEA will then, at its sole discretion, either repair the defective product or replace it with the same or a comparable product.

What is not covered under this guarantee?

  • Normal wear and tear.
  • Deliberate or negligent damage, damage caused by failure to observe operating instructions, incorrect installation or by connection to the wrong voltage, damage caused by chemical or electrochemical reaction, rust, corrosion or water damage including but not limited to damage caused by excessive lime in the water supply, damage caused by abnormal environmental conditions.
  • Consumable parts including batteries and lamps.
  • Non-functional and decorative parts that do not affect the normal use of the appliance, including any scratches and possible colour differences.
  • Accidental damage caused by foreign objects or substances and cleaning or unblocking of filters, drainage systems or soap drawers.
  • Damage to the following parts: ceramic glass, accessories, crockery and cutlery baskets, feed and drainage pipes, seals, lamps and lamp covers, screens, knobs, casings and parts of casings. Unless such damages can be proved to have been caused by production faults.
  • Repairs not carried out by our appointed service providers and/or an authorized service contractual partner or where non-original parts have been used.
  • Repairs caused by installation which is faulty or not according to specification.
  • The use of the appliance in a non-domestic environment i.e. professional use.
  • Transportation damages. If a customer transports the product to his home or another address, IKEA is not liable for any damage that may occur during transport. However, if IKEA delivers the product to the customer’s delivery address, then damage to the product that occurs during this delivery will be covered by IKEA.
  • Cost for carrying out the initial installation of the IKEA appliance. However, if an IKEA-appointed Service Provider or its authorized service partner repairs or replaces the appliance under the terms of this guarantee, the appointed Service Provider or its authorized service partner will reinstall the repaired appliance or install the replacement, if necessary.

How country law applies
The IKEA guarantee gives you specific legal rights, which cover or exceed all the local legal demands. However, these conditions do not limit in any way consumer rights described in the local

Area of validity
For appliances that are purchased in one EU country and taken to another EU country, the services will be provided in the framework of the guarantee conditions normal in the new country. An obligation to carry out services in the framework of the guarantee exists only if the appliance complies and is installed by:

  • the technical specifications of the country in which the guarantee claim is made;
  • the Assembly Instructions and User Manual Safety Information.

AFTER SALES for IKEA appliances
Please don’t hesitate to contact IKEA at:

  • make a service request under this guarantee.
  • ask for clarification on future actions of IKEA appliances.

To ensure that we provide you with the best assistance, please read carefully the Assembly Instructions and/or the User Manual before contacting us.

How to reach us if you need our service

The IKEA after-sales customer service centre will assist you on the phone with basic troubleshooting for your appliance at the time of service call request. Please see the IKEA catalogue or visit www. ikea.com to find your local store phone number and opening time. To provide you with a quicker service, please also always refer to the IKEA article number (8-digit code) placed on the rating plate of your appliance.

SAVE THE SALES RECEIPT!
It is your proof of purchase and is required for the guarantee to apply. The sales receipt also reports the IKEA name and article number (8-digit code) for each of the appliances you have purchased.

Do you need extra help?
For any additional questions not related to the sales of your appliances please contact your nearest IKEA store call centre. We recommend you read the appliance documentation carefully before contacting us.

Contact Information

Country Phone Number Call Fee Opening Time (Mon-Fri)
Deutschland 08007242420 Kostenlos 8am – 5pm
France 0805543333 Gratuit 8.30 am – 7.00 pm (lun-ven)

8.30 am – 1.00 pm (sam)

United Kingdom|

08009175827

| free| 9 am till 5 pm
Ireland| free| 9 am till 5 pm
Italia| 800130373| Gratuito| 9 am-6 pm
España| 900822398| Gratis| 9 am-6 pm
 | 0080044146128

(+30)21 6860020

|  |

9 am-6 pm

Nederland

| Local(within NL): 050-7111267

International:

+31 507111267

|

Gratis

|

Ma-Vr 8-20, Za 9-20

Sverige| 0775700500| Kostnadsfritt| 8.30 am – 8.00 pm (Mon-Fri)

9.30 am – 6.00pm (Sat-Sun)

Schweiz|

0800110344

| Kostenlos| 8am – 5pm
Suisse| Gratuit| 8am – 5pm
Svizzera| Gratuito| 8am – 5pm
Österreich|  | Kostenlos| 9am-6pm
België|

080080159

| Gratis| 9am-5pm
Belgique| Gratuit| 9am-5pm
Luxembourg| Gratuit| 9am-5pm
Danmark| 70150909| Gratis| 8.30 am – 8.00 pm (Mon-Fri)

9.30 am-6.00pm (Sat-Sun)

Norge| 80031407| Gratis| 9am-4pm
Polska| 800012088| Be| 9am-5pm
Portugal| 800210151| Gratuita| 9am-6pm
republika| 800050717| Zdarma| 9am-5pm
Suomi| 0800302588| Maksuton| 9am–4pm
Magyar| 0680984517| Ingyenes| 9am-5pm
Australia| IKEA.com|  |
Latvia| (+371)67717065| Bezmaksas| 9am-6pm
Estonia| (+372)6366525| Tasuta| 9.00 – 18.00 (E–R)
Lithuania| (+370)67641956| Nemokamai| 9.00 – 18.00 (Pr–Pn)
Slo| IKEA.com|  |
Slovensko| (+42)1415623915| Bezplatne| 9.00 – 18.00 (pondelok – piatok)
 | IKEA.com|  |
Cyprus| IKEA.com|  |
Hrvatska| IKEA.com|  |
Ísland| IKEA.com|  |
România| 800400660| Call Fee| 9am – 5pm
Serbia| IKEA.com|  |

© Inter IKEA Systems B.V. 2022.

References

Read User Manual Online (PDF format)

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