Phantomgogo R1 Electric Scooter User Guide

Phantomgogo R1 Electric Scooter

RIDING GUIDE

R1 specifications

• Max Supported Weight: 265 lbs
• Min. Supported Weight: 70 lbs
• Max Speed: 15.5 mph
• Max Range: 20 miles
• Motor Power: 450W
• Battery Voltage: 36V DC Lithium Battery
• Battery Capacity: 8Ah
• Twist Throttle: Yes
• Power Requirement: AC 100-240V, 50/60hz
• Front Fork: Rigid Steel Fork
• Tire Size: 12” Front & Rear
• Brake Type: Front & Rear Disc

The following instructions are applicable to the basic user manual. Please pay special attention to Warnings or Notes as published in this manual. For your cycling safety, please read this manual carefully before using your R1 electric scooter to make sure you can ride comfortably and correctly.

Product Configuration

Note: The above data is measured on an average Of combined factors consistent with weather and temperature, road environment, load size, etc. that will directly affect the running mileage.

Controller Set Up

packaging

• 1. Controller
• 2. Headlight
• 3. Seat
• 4. Basket
• 5. Air Pump
• 6. Charger Cable
• 7. Charger
• 8. Tools

Assembly

Hold the folding handle tightly, swing the bar upward until the downtube connects with the frame tube, then squeeze the quick release handle towards the tube un-til it is locked in place.

WARNING: D0 NOT POWER ON WHILE CHARGING

Charging

• The charging port is located under the R1 baseboard.
• Plug the charging cable into the charging port. (Make sure the connection is dry)
• The indicator LED of the charging adapter turns red when charging and turns green when the battery is full. Please stop charging when it is full to prevent battery life from deteriorating. Please use the batteries, chargers and cables supplied by the original manufacturer to prevent the battery from being overcharged.
• When finished charging, close the charging flap to prevent any damage to the port.

Warning: Unplug before turning on the ignition.

Note: Please be sure to cover the port and free of dirt and water.

Charging & Battery Safety tips

WARNING: The RI is not waterproof, and therefore should always be kept away from any source of water – NEVER allow the charging block, cables or cable ends to touch water. Do not handle with wet hands as it may cause electric shock. If any failure occurs during charging, unplug immediately. Do not yank or pull on the plug to the RI or pull from an electrical socket in an abrasive manner.

• Check battery level before the first use.
• It is recommended that the battery be recharged after each use.
• To maximize the battery life, please charge once per month or after at least 2 days of operation.
• Recharge the battery pack at least once per month as all batteries of every type will slowly discharge energy when left idle for extend ed periods of time.
• Try to keep the battery from being exposed to excessive heat or very hot temperatures.
• Please use the batteries, chargers and cables supplied by the original manufacturer to prevent the battery from being overcharged.
• Do not allow the charger or cable to contact sharp or hot items.
• Perform a visual inspection of the charger and charging cables regularly.
• If the charging cable has obvious damage – do not use the charger to avoid injury or electrical damage.
• Please do not repair the battery, the charger, or the cable independently.
• Please ensure that the charger and charging cables are connected correctly and are free of dust, dirt, and water.
• Prolonged exposure to UV rays, rain and elements may damage the encloseure materials, store indoors when not in use.
• The charging range and use range are 00 – 400C.
• Please do not disassemble parts by yourself.

Please contact us if you experience any problems or issues.

Usage of the r1 scooter

• The R1 is a one-person mobility product – anyone who is under 12 years old needs to be assisted when riding.
• The R1 is only for daily recreational use and is not designed for extreme sports.
• Check that the parts of the scooter are installed correctly and not damaged.
• Check that folding mechanism is locked.
• Check the battery – is the battery charged?
• Check the brakes – do they function for both front and rear wheels?
• Check the tires – make sure there are no punctures or bubbles.
• Ride with caution and always wear a helmet.
• Make sure to follow maintenance protocols. Lack of proper maintenance may void warranty.

Handbrakes: Squeeze each brake slowly to avoid stopping abruptly and losing control.

Safety information

• Your electric scooter can provide many years of service and fun – if you are safe and responsible when riding.
• Always Wear a Helmet
• Helmets significantly reduce the number and severity of head injuries. Always wear a helmet that complies with your local and state laws when riding the R1 or any electric bicycle for that matter. Check with your local police department for requirements in your com-munity. DO NOT wear loose fitting clothing as they can get tangled in the moving parts of the electric scooter. Wear close-toed shoes. Always wear a helmet and appropriate apparel when riding. If you are usure, check with your local state laws concerning other protec-tive gear that may be required when riding the electric scooter.
• Know Your R1 ELECTRIC Scooter
• Your new R1 Scooter incorporates many features and functions that you may not be familiar with. Read this manual thoroughly to understand how its features can enhance your riding experience.
• Ride Defensively!
• One of the most frequent cycling accidents occurs when the driver of a parked car opens his door into a rider’s path. Another common occurrence is when a car or another cyclist moves suddenly into your path. Always be aware of vehicles around you. Do not assume that surrounding drivers or pedestrians see you. Be prepared to take evasive action or stop suddenly.
• Make Sure You Are Visible to Others!
• Make yourself more visible by wearing bright reflective clothing. Keep your reflectors clean and properly aligned. Use your headlight in reduced lighting conditions. Signal your intentions so that drivers and other cyclists can anticipate your actions. Use your bell when needed to make your presence known.
• Ride Within Your Limits!
• Take it slow until you are familiar with your local riding conditions. Be especially careful in wet conditions as traction can be greatly reduced and brakes become less effective. Never ride faster than conditions warrant or beyond your riding abilities. Remember that alcohol, drugs, fatigue, and distractions can significantly reduce your ability to make good judgments and ride safely.
• Do not use your mobile phone when riding – this can cause you to be distracted – stay alert!
• Make Sure Your Scooter is Well-Maintained
• Follow the inspection and maintenance guidelines. Check critical safety equipment before every ride.

Know the Law

• Cyclists are required to follow the rules of the road. Additionally, some communities regulate the use of motorized vehicles with minimum age, requirements and necessary equipment. Check with your local police department for specific details.

Off-road Riding

• Off-road riding is not recommended as the scooter tires are for street-use only. Dust and extreme impacts from off-road riding can cause electrical system problems.

Care & Maintenance

Storage

• Avoid storing the scooter in direct sunlight. Hot temperatures can cause damage to the battery and function of the scooter.
• Avoid storing electric scooter in wet conditions.
• When the scooter is not being used, the battery can lose power. You should test the battery at least once a month, to ensure the battery maintains full charging capabilities.
• Avoid leaving the scooter [and battery] idle for long periods of time, as this can cause battery failure.
• In winter, the batteries may lose power faster because of low temperatures.
• Inappropriate storage can shorten the life of the lithium battery life or cause other mechanical problems. Please store the electric scooter indoors in a cool and dry place.

Cleaning

• Before cleaning, make sure the scooter is turned off, unplug the charging line and cover the charging port. During the cleaning process, be careful keep the water and moisture out of charging port. Use a dry cloth or a damp cloth to clean the cables – do not spray water on the scooter or battery. During the cleaning process, be careful to keep water out of the charging port. Do not immerse the electric scooter in water as it will cause permanent damage.

Battery Recycling

• Help keep the environment free of litter and harmful pollution by recycling the battery correctly – do not throw batteries in the trash – please recycle your battery responsibly. Please consult your local sanitation department guidelines for safe disposal of batteries and parts.

Tire Maintenance

• Make sure the pressure of the two tires inflated correctly – do not overinflate tires and try to keep the two tires at the same pressure. The default tire pressure both tires is 36/PSI. It is recommended that any flat tries be changed by an experienced bicycle shop mechanic.

Warranty

One-Year Limited Warranty Bicycle Components

• Phantomgogo warrants that all new Electric Bikes/Scooters that are offered for sale by Phantomgogo directly or authorized dealers and distributors are warranted to the original retail purchaser/customer against manufacturing defects in materials and/or workman-ship for a period of one (1) year from the date of original retail purchase. If a part  ails under normal operating conditions, then Phantomgogo will replace the part. However, the warranty is void should a bike part fail due to damage caused by rid-er error, abuse, or negligence or if the bike has been modified or customized.

One-Year Limited Warranty Bicycle Components

• Phantomgogo warrants to the original purchaser/customer that the battery is free of defects in material and workmanship for one year. The defective product will be replaced or repaired if met under certain pre-conditions. The original receipt of purchase is required to establish proof of purchase and warranty date and must be provided to
• Phantomgogo for all warranty claims. Shipping costs are an additional charge – the customer shall be responsible for the shipping or transportation costs incurred in returning the battery to Phantomgogo for evaluation. Shipping charges for the replacement battery that is mailed back to the customer may be waived under certain circumstances.
• Please contact Phantomgogo directly to determine battery replacement.

Damage During Shipping

Although damage to the bike during shipping is not covered by this limited warranty, Phantomgogo will offer to fix or replace the item damaged to the best of our ability. Damage claims are very time sensitive and it is your responsibility to notify us immediately when delivery is made and the bike/scooter is discovered damaged. The following is required to certify the delivery damage:

• Please inspect the bike/scooter and packaging when received. If damage is discovered, please contact us immediately.
• Please take a clear and focused picture of the bike damage or the box as delivered.
• If the bike is to be returned:
  • Please return the bike in the original box with packaging and delivery documents.
  • Please return the charger and keys.
  • Please do not dismantle the bike components – as best as possible, please try to repackage the bike carefully to help minimize the potential for any additional unforeseen damage during return shipping.

Contact Customer Support

• Customer Service will help determine the best possible remedy to resolve the issue with you, and they will instruct you regarding repair or replacement of the bike:

Please contact the Phantomgogo Customer Service team Mon-Fri: 10am-4:30pm PST

• Phone: 888-780-1685
• Email: info@phantomgogo.com
• US 1-(888) 780-1685
• Support: info@phantomgogo.com

Hours of Operation:

• Monday – Friday, IOam-4:30pm

Made in China

FrequentlyAsked Questions

What is the maximum weight limit for the Phantomgogo R1 Electric Scooter?

The R1 scooter supports a maximum weight of 265 lbs and a minimum weight of 70 lbs.

How fast can the Phantomgogo R1 Electric Scooter go?

The R1 scooter has a maximum speed of 15.5 mph.

What is the maximum range of the Phantomgogo R1 Electric Scooter on a single charge?

The R1 scooter can travel up to 20 miles on a full battery charge.

Does the Phantomgogo R1 Electric Scooter have a twist throttle?

Yes, the R1 scooter features a twist throttle for acceleration.

What type of brakes does the Phantomgogo R1 Electric Scooter have?

The R1 scooter is equipped with front and rear disc brakes for efficient braking.

How do I charge the battery of my Phantomgogo R1 Electric Scooter?

Plug the charging cable into the charging port located under the R1 baseboard. The LED indicator on the charging adapter turns red while charging and green when the battery is fully charged.

What safety precautions should I take when charging my Phantomgogo R1 Electric Scooter?

Avoid charging the scooter near water and ensure the connection is dry. Do not charge the scooter while it's powered on, and unplug the charger before turning on the ignition.

How should I maintain the battery of my Phantomgogo R1 Electric Scooter?

Regularly check the battery level, recharge after each use, and recharge at least once per month to maximize battery life. Avoid exposure to excessive heat or very hot temperatures.

Is the Phantomgogo R1 Electric Scooter waterproof?

No, the R1 scooter is not waterproof. Keep it away from water to prevent damage to the electronics.

What safety gear should I wear when riding the Phantomgogo R1 Electric Scooter?

Always wear a helmet, close-toed shoes, and appropriate apparel when riding the R1 scooter. Check local laws for additional protective gear requirements.

Can children under 12 years old ride the Phantomgogo R1 Electric Scooter?

The R1 scooter is for one-person mobility and should only be ridden by individuals over 12 years old, with adult supervision if necessary.

How should I store my Phantomgogo R1 Electric Scooter when not in use?

Store the R1 scooter indoors in a cool and dry place, away from direct sunlight and wet conditions, to prevent damage to the battery and function of the scooter.

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