Smart Life Charging Pile App User Guide

May 15, 2024
Smart Life

Instructions for using the charging pile
app Download Application

Download Application

Download a smart life app from the app store

Configure Device Network

Note: To configure the device network, you only need to configure it once under normal circumstances, and there is no need to configure it again after successful configuration. You need to reconfigure it when you experience the following scenarios:
a). The wifi account or password for the device connection has changed;
b). You delete the device from the app, and you need to reconfigure it when reconnecting

  1. The charging point will be connected to the network through WiFi, so a 2.4GHz WiFi network is required near your device, and please ensure that your phone has Bluetooth and WiFi enabled

  2. Open the Smart Life app, click the plus sign button in the upper right corner, and select Add Device
    Smart Life Charging Pile App - Configure Device Network
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  3. Select Other -> Other Devices (Bluetooth) -> Next -> Search for a device -> Enter wifi information -> Wait for the download device panel to complete -> Enter the device interface
    Smart Life Charging Pile App - Configure Device Network
2Smart Life Charging Pile App - Configure
Device Network 3

  4. After the device is configured successfully, you can share the device with individuals or groups, so that when the shared individuals or groups log in to the Smart Life app, they can also see the newly added device. The operation is as follows: enter the device panel ->click the edit button in the upper right corner >Shared device
    Smart Life Charging Pile App - Configure Device Network
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  5. If the device connection times out, it may be caused by the following reasons:
    1. WiFi network is not connected to the Internet
    2. The router does not operate in the 2.4GHz band
    3. Chinese or other special characters appear in the wifi name
    4. Mobile phone is far from the device
    5. The device is far from the router

To solve the above problem, repeat the configuration operation and the setup will be successful. If the problem still cannot be solved, please contact the supplier for handling

App charging interface operation

1.Data presentation
The page displays voltage, current, charging information, load balancing, and other information

Smart Life Charging Pile App - Configure Device Network
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Class name remarks
Voltage A-phase voltage
B-phasevoltage When the device is a single phase pile, the value will be 0.0
C-phasevoltage When the device is a single phase pile, the value will be 0.0
electric current A-phase current
B-phasecurrent When the device is a single phase pile, the value will be 0.0
C-phasecurrent When the device is a single phase pile, the value will be 0.0
charge Charging power
Charging amount When the pile is in non billing mode, the value will be 0.0

Devices setting up

Note: The device settings are hidden by default. After logging in to the administrator account, you can enter the settings page. Please do not arbitrarily change the content in the settings. If necessary, please contact the supplier and consult before operating, as incorrect operations may cause the device to fail to function properly

1. Administrator mode
Click the personnel button in the lower right corner of the home page ->
Click Please Enter Password -> Enter Password and click Confirm -> After passing the authentication, you will enter the administrator mode. At this time, several settings menus will appear at the bottom, through which you can enter the settings page

Smart Life Charging Pile App - Devices setting up 1 Smart Life Charging Pile App - Devices setting up
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Communication settings

After entering administrator mode, click the icon at the  bottom to enter the communication settings page

Function Name remarks
IP address Supported when the charging mode is the network version, other

versions do not need to be configured
Port number| Supported when the charging mode is the network version, other versions do not need to be configured
Ocpp Protocol Url| When the device supports the ocpp protocol, please fill in the url of the ocpp server you want to connect to here

Smart Life Charging Pile App - Communication settings
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Parameter settings

After entering administrator mode, click the icon at the bottom to enter the parameter setting page

Function Name remarks
Pile code Generally, there is no need to change. Please code yourself if you

have special needs
Equipment time| Used for equipment timing
Pile rated current| Used to limit the maximum charging power of the pile, please use it with caution
Load balancing current| When your device supports the load balancing function, control the trigger timing of load balancing by setting this current

Smart Life Charging Pile App - Parameter settings 2

Function settings

After entering administrator mode, click the icon at the bottom to enter the parameter setting page

Function Name option remarks
Charging mode Network version To access the OCPP platform, please confirm

whether the device supports the OCPP charging protocol
Single machine is normal| Normal mode, card swiping charging
Stand-alone reservation| Normal mode, charging reservation available
Plug in the gun and charge immediately| There is no need to swipe the card. Charging starts when the gun is connected, and stops when the gun is disconnected
Metering mode| Internal meter| Use an internal watt-hour meter for metering
External electricity meter| Use an external watt-hour meter for metering
Grounding test| Enable| Turn on ground protection
Incarceration| Turn off grounding protection, i.e. the equipment can operate without grounding. Please use it with caution
PEN protection| Enable| Turn on PEN protection
Incarceration| Turn off PEN protection, please use with caution
Control charge state| Turn on charging| The button illuminates to turn on charging Used to remotely start charging, provided that the gun and car have been connected, otherwise it will fail Please use with caution in billing mode, otherwise correct billing will not be possible
Turn off charging| The button turns gray to turn off charging Used to remotely turn off charging, provided that the gun and car have been connected, otherwise it will fail Please use with caution in billing mode, otherwise correct billing will not be possible

Smart Life Charging Pile App - Function settings 1

Device Binding

Note: After configuring the network for the device using the Smart Life app, the device will be bound to the account logged in to the Smart Life app by default If this device is being bound for the first time and the network is configured according to the normal process, the device binding is complete.
If multiple people use the device, it may occur that the network cannot be configured for the device. This is because the device has already been configured with the network, and the network is currently in a normal connection state, so it is not possible to configure the network again. In this case, if you want to connect to the device using the app, you can use the following methods:

  1. When it is clear who has bound the device:
    • You can contact the bound user to share the device with you
    • Contact the bound user to delete the device, and then reconfigure the device network

  2. “If it is unclear who has bound the device, it is necessary to forcibly disconnect the device’s WiFi network connection before reconfiguring the network.”
    • Change the wifi account and password connected to the device, restart the device, and reconfigure the device network after the device enters the distribution network mode
    • Turn off the router that connects the device to the WiFi, restart the device, and after the device enters the distribution network mode, reconfigure the device to connect to other WiFi networks

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