Richmar 6753 HydraTherm Deluxe Moist Heat Therapy Instruction Manual

Richmar 6753 HydraTherm Deluxe Moist Heat Therapy

This device complies with part 15 and part 18 of the FCC Rules.

NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device, under part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used by the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

WARRANTY

INTENDED USE
The HydraTherm DT is intended for use in treatment facilities and rehabilitation clinics to heat hot packs for moist heat treatment.

Congratulations on your purchase of your Richmar HydraTherm Desktop (DT). Richmar warrants that your HydraTherm is free of defects in material and workmanship. This warranty shall remain in effect for two (2) years from the date of the original purchase of the end user, only if used with Richmar HydraHeat packs. The warranty will remain in effect for one (1) year from the date of the original purchase of the end user if using any other type of hydrocollator-approved packs for moist heat therapy. If this product fails to function during the warranty period due to a defect in materials or workmanship, Richmar or the selling dealer will repair or replace the respective product without charge. All product repairs must be performed by Richmar or a company authorized by Richmar to repair the product. Repairs or replacements do not extend the life of the warranty. Any modifications or repairs performed by unauthorized centers or groups will void the warranty of this product. To register your warranty coverage with Richmar, fill out the online form at: richmarweb.com/warranty-registration RICHMAR SHALL RESERVE THE RIGHT TO REQUEST PROOF OF PURCHASE FROM THE END-USER TO VALIDATE THE WARRANTY PERIOD

This warranty does not cover:

1. Replacement parts or labor furnished by anyone other than Richmar, the selling dealer, or a certified service technician approved by Richmar.
2. Defects or damage caused by labor furnished by someone other than Richmar, the selling dealer, or a certified service technician approved by Richmar.
3. Any malfunction in the product caused by product misuse, including, but not limited to, the failure to provide reasonable and required maintenance or any use that is inconsistent with the product’s manual.

RICHMAR SHALL NOT BE LIABLE IN ANY EVENT FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES
Some locations do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusion may not apply to you. To obtain Service from Richmar or an authorized technician approved by Richmar, under this warranty:

1. A claim must be made within the warranty period to Richmar or the selling dealer.
2. All claims must be approved with
   • Return Authorization Number. Any product sent back without an authorized RA number will be returned to the sender.
3. Provide the following information when calling for an authorization number:
4. Item Number
5. Name of the selling dealer
6. Date of Purchase from selling dealer
7. Product Serial Number
8. Reason for return
9. The return Authorization Number must be marked clearly on the returned carton and is valid for 10 business days from the date of issue. Returned merchandise must be in the same unit of measure as originally purchased.

Returns will not be accepted on items that are:

• Missing serial number
• Special order items
• Returned more than 30 days after delivery
• Returned without notification

If device malfunction is deemed to be a result of any other type of hydrocollator-approved packs (i.e. bentonite clay pack leakage, etc.), the warranty will be null and void. Information in this document is subject to change without notice. The manufacturer of the equipment may have patents, patent applications, trademarks, or copyrights covering material in this document. This document does not grant

FOREWARD
This manual is written to ensure proper and safe operation of the HydraTherm DT Heating Unit. It contains general information regarding replacement parts, operation, safety precautions, and maintenance. To maximize safety, efficiency, and the life of your Heating Unit, please read this manual thoroughly and follow all instructions before operating the unit. Specifications and instructions put forth in this manual are in effect at the time of publication; however, due to Richmars policy of continued product improvement, changes may be made to these specifications and instructions at any time without obligation on the part of Richmar.

CAUTIONS
The text under a “CAUTION” heading explains possible safety infractions that could have the potential to cause minor to moderate injury or damage to equipment.

WARNINGS
Text under a “WARNING” heading explains possible safety infractions that could potentially cause serious injury and equipment damage.

DANGER
Text under a “DANGER” heading explains possible safety infractions that are imminently hazardous situations that could result in death or serious injury.

DANGEROUS VOLTAGE
Text under a “DANGEROUS VOLTAGE” heading indicator serves to inform the user of possible hazards resulting in an electrical charge.

NOTE: Throughout this manual, “NOTE” may be found. These notes are helpful information to add to the particular area or function being described.

• ATTENTION: Refer to the Instruction Manual/ Booklet
• Type B equipment – Equipment providing a particular degree of protection against electric shock, particularly regarding allowable leakage currents and reliability of the protective earth connection (if present).
• Indicates a requirement not to dispose of WEEE as municipal waste.
• The following labels are located on the electrical enclosure in the rear of the unit.

Hazardous Voltage
High Voltage is present in the electrical enclosure located in the rear of the unit. Service should only be accomplished by trained personnel.

Explosion Hazard
Due to the high temperatures in which the unit operates, DO NOT use this unit in the presence of flammable anesthetics.

Water Temperature
Check water temperature periodically to ensure temperature does not exceed 150°F (65°C). For personal safety and patient safety, please observe the cautions as outlined in the label below.

Hot Surface

Hot surface. DO NOT touch.

PRECAUTIONARY INSTRUCTIONS

CAUTIONS

• The HydraTherm DT Heating Unit is intended for clinical/professional use ONLY.
• Read, understand, and practice the precautionary and operating instructions. Know the limitations associated with the HydraTherm DT Heating Unit. Observe the cautionary and operational decals installed on the Product.
• On the initial startup of the Heating Unit or when new packs are added check the water level every 2 hours for 8 hours. This will prevent running the heater with low water levels as some new heat packs absorb water.

NOTE: Richmar DOES NOT recommend using other heat pack products, as we have not tested the safety of those heat packs and their use could result in injury to patients. Richmar recommends only using HydraHeat Packs, which do not absorb water, are used at safer temperatures than other heat packs, can be sanitized between uses, and help to reduce maintenance tasks.

• Each patient can tolerate different temperature levels and patients’ skin should be monitored to ensure skin is not becoming too hot. DO NOT leave the patient unattended.

• Temperature readings from external displayed temperature based on the location of temperature reading, and type of thermometer used. Depending on these factors, the temperature reading may vary by +/- 1-2° F

• ALWAYS allow sufficient time for water temperature to stabilize before temperature readings.

• ALWAYS keep the water level at or over the top of the heat packs (see Fill Line with Packs on inside back of HydraTherm tank).

• Check the water level daily, due to evaporation from the unit.

• Clean the tank periodically as described in the cleaning and maintenance sections of this manual and/or Quick Start Guide.

• ALWAYS replace heat packs as soon as they show signs of wear. Packs were developed to be replaced annually per manufacturer recommendations.

• If the unit is to be left unattended for longer than one week:

  • Disconnect the power cord from the power source/electrical outlet
  • Remove the packs and store them on a dry, flat surface
  • Drain tank

• ALWAYS use factory-authorized replacement parts.

• ALWAYS use a towel, pillowcase, or washable terry cover against the patient’s skin when using Hydra Heat packs to prevent injury to the patient and contamination. If using any other type of hydrocollator-approved heat packs, please use manufacturers’ covering recommendations.
  NOTE: For further information on avoiding electrical interference, refer to that section of this manual, refer to the EMC table at the back of this manual.

• If electrical interference is observed on sensitive equipment in the locale determine the source of interference.
  If necessary, unplug the Heating Unit and move it to another area. It is recommended to allow water to cool and/or drain the unit before moving. Please see the Draining Instructions section of this manual.

• DO NOT store the unit in a confined space.

• When heated, the surface of the unit and lid may become hot. Use the handle to lift the lid. DO NOT touch the lid top. The lid will need approximately 18.5” of clearance to open completely Lid should stay upright, not fall back as this could wear the hinges.

• DO NOT sit on the HydraTherm DT.

• DO NOT add chlorine additives to the water.

WARNING

• DO NOT apply HydraHeat Packs directly to the patient’s skin.
• Check the temperature periodically to ensure the unit temperature does not exceed 150°F (65°C).
• DO NOT move the HydraTherm DT Heating unit when filled with heated water. Contact with hot water could result in scalding and/or burns to users or others.
• ALWAYS unplug the unit from its electrical service when cleaning the unit.
• Exercise extreme caution when caring for patients with insensitive skin or in areas of poor circulation.
• Consult healthcare professionals before using heat packs on individuals who cannot communicate.

If the water reaches or exceeds 150°F (65°C) turn the unit OFF, remove the Power Cord, and quarantine the unit. Contact Richmar Technical Service for further instructions.

• The water temperature in the HydraTherm DT Heating Unit is adjustable from 120°F (49°C) to 150°F (65°C).
  NOTE: According to the CPSC, the scalding temperature of water (exposed for more than six seconds) is 140°F (60°C) and up.* While removing packs from the HydraTherm DT, NEVER place your hands into the heating unit.

• It is recommended to check the water temperature daily before use.

• Individuals with circulatory problems should consult with a physician before receiving moist heat therapy. WARNING

• Be aware of the pinch point between the lid and the unit, when the lid is open.

DETAILED DEVICE DESCRIPTION

Front View

1. Time Clock
2. Date
3. Current Device Temperature
4. Desired Set Temp (Default is set to 135˚F)
5. Settings Menu

Rear View

Main Screen Display

1. Power Switch
2. Main Fuse 6 Amp
3. Power Supply Receptacle
4. Drain Hose Attachment

CONTENTS & REORDER INFORMATION

RACK ASSEMBLY AND RECOMMENDED PACK SETUP

The HydraTherm DT unit comes standard with a finned rack system. The finned rack system functions as a method to not only keep the packs separate for even heat distribution but also as a raising mechanism to lift the packs out for easier removal.

Assembly Instructions

1. Align the A side of the rack to the A side of the handle and the B side of the rack to the B side of the crank handle.
2. Place the rack base at the edge of a table so that the rack handle may be positioned off the edge of the table at a level lower than the plane of the rack base.
3. Ensure that the keyed feature on each side of the handle aligns correctly with the key-hole feature on each end face of the rack.
4. Insert the keyed features of the handle into the key-hole features in the rack end faces.
5. Rotate the handle to the vertical position and lift the rack to the middle of the table.
6. The handle should now be securely fitted to the rack and should not become dislodged unless it is fully rotated back to the same angle at which it was attached to the rack.

RACK ASSEMBLY AND RECOMMENDED PACK SETUP

Pack Set Up
When purchasing your HydraTherm DT Heating Unit, Richmar recommends two different pack configurations that will fit into your device. It is not recommended to use any more than 4 packs of any other size configuration, than the two recommended below, as the heat may not evenly distribute throughout the heat packs while in the tank. The recommended pack configurations for both options are shown below.

Figure 1 : For the 6 – 12″ x 10″ pack configuration, packs fit best with the long side placed vertically into the tank.
Figure 2: For the variety size configuration, fold the cervical and oversize pack and the standard pack placed vertically.

NOTE: If using tongs to remove packs from the heating unit, it is NOT recommended to use metal tongs or any type of removal method that includes sticking hand in the water or anything that includes metal, which can pierce or puncture the packs, and will not be covered under the warranty.

INSTALLATION

The HydraTherm DT Heating Unit is designed to be simple and easy to use.

1. Remove all of the contents inside the HydraTherm DT Heating Unit and ensure the filter is securely in place at the bottom of the tank. Then place the finned rack system into the unit after attaching the dividers to the bottom of the rack system by snapping them in place.

2. Move the tank to the location where it will be used, before filling the tank. DO NOT move the tank with hot water in it.

   • Allow a minimum of 18.5” of clearance above the lid so that the packs can be removed without external interference and 6” or more in the back to be able to access the electrical enclosure power switch.
     WARNING
     As with all electrical equipment and components, the unit should be kept clear of any hazardous or explosive gases.

3. Insert the heat pack(s).

4. Verify the drain hose has been detached.

5. Plug the power cord into the back of the device and a properly grounded wall outlet. DO NOT plug the device into any adapter or power strip as it will void the warranty.

NOTE: The HydraTherm DT can be filled (to the fill line) with tap water. No distilled water is necessary.

CAUTION
Adding additional packs after the unit is filled will cause the water to displace and may cause an overflow condition.

WARNING
DO NOT attempt to use the unit if it is not properly grounded. A Ground Fault Interruption circuit or receptacle (GFI outlet) is recommended for additional protection. The Digital Thermostat, located on the front of the unit, controls and maintains the temperature of the water, as well as low water levels and error codes.

DEVICE USER INTERFACE

1. To turn the unit on, simply plug the supplied power cord into the back of the unit and then into the appropriate 115-120VAC, 50/60Hz outlet push the Power Switch to the “I” press the switch to the “O” position, and unplug from the power outlet.

2. The unit will go through a self-test check and will display a start-up screen showing the Richmar logo and then automatically switch to the Home Screen.
   NOTE: If the Home Screen displays an Error Code at start-up, please go to the Troubleshooting section of this manual to determine next steps

3. The Home Screen will display the current temp of the unit (black) and the set temp underneath (blue). The unit defaults to a Set Temp of 135°F (57°C).
   To increase or decrease the SET TEMP, press the up or down arrow until the
   SET TEMP (in blue on the home screen) displays the desired temperature. It should take approximately 8 hours for the tank to heat to 135˚F (57˚C) and 14 hours for the tank to heat to 150˚F (65˚C) if water starts at room temperature.
   NOTE: The HydraTherm DT should not increase above 150˚F (65˚C).

4. To program the device time, date, and temperature measurement preference, press the right arrow on the keypad to enter the Settings Menu.

5. To change the desired settings, press the up or down arrow on the keypad to highlight the selection in blue.

6. To change the time, press the right arrow on the keypad to display the time options. Highlight the preferred time option in blue and then press the right arrow on the keypad to accept the selection. To go back to the previous menu, press the left arrow on the keypad.

7. Press the up or down arrow until you reach the correct hour. Then press the right arrow on the keypad to change the minutes and the right arrow again to change to either morning or afternoon.

Press the right arrow to accept all changes and return to the Settings Menu.

If no more setting changes are needed, press the left arrow on the keypad to return to the Home Screen.

1. From the Settings Menu, to change the date, press the down arrow to highlight “DATE” in blue. Then press the right arrow on the keypad to choose the preferred date format. Press the up or down arrow to change to the desired format.
2. Press the up or down arrow until you reach the correct number for the chosen format then the right arrow on the keypad to accept and advance to the next number until the correct date is entered. Then press the right arrow once more to return to the Home Screen or the left arrow to go back to the Settings Menu.
3. To change the desired Temperature Measurement, enter the Settings menu and press the down arrow to highlight F°/C° in blue. Press the right arrow to accept. Then press the up or down arrow to choose between Fahrenheit or Celsius. The heating unit defaults to F°.

NOTE: If there is a need to do a Factory Reset, enter the settings menu and press the down arrow until RESET is highlighted in blue. Press the right arrow to accept. A screen will verify that Factory Reset is, in fact, the chosen function. Press the right arrow to accept.

DRAIN INSTRUCTIONS

WARNING
ALWAYS unplug the unit from the electrical outlet when cleaning the unit. ALWAYS allow the heating unit to cool down before moving. It is NOT recommended to move the tank when filled with water, as it can cause water to overflow out of the tank and possibly cause damage to the electrical outlet and your facility. ALWAYS use a drain hose to drain the unit, DO NOT dump water from the top of the unit.

NOTE: If the only way to drain the tank is to move it while full, it is strongly suggested to have 2 people grip the tank, each using the side handle, and carefully move the tank where it can be drained. The HydraTherm DT unit should take approximately 10 minutes to drain:

1. Connect a hose to the male connection on the back of the tank with a dark grey portion of the hose connection facing up and pushing until you hear the button click into place, as shown in Figure 3.
2. Let the hose drain down into a sink until the tank is empty.
3. Remove the hose by pressing down on a dark grey portion of the hose until you feel a click and then pull the hose away from the back of the tank as shown in Figure 4.
4. Remove packs and finned rack.
5. Remove the drain filter at the bottom of the tank to rinse out any debris caught in the filter or bottom of the tank. Wipe the tank clean of any debris.

TROUBLESHOOTING

NOTE: Temperature readings from external thermometers may differ from the displayed temperature based on the location of the temperature reading, and the type of thermometer used. If in any case, the suggested Troubleshooting Solutions DO NOT remedy the problem(s) you are experiencing, contact Richmar Tech Support for additional information.

ERROR CODES

In the event, an Error Code is displayed on the screen or the tank emits a beep every 3 mins, check the error code below. From the home screen, press the right arrow to enter the Settings Menu. Press the down arrow to ERRORS is highlighted blue. Press the right arrow to accept. Depending on the displayed error code, choose from the Error #’s to determine the problem and solution. Below is a possible list of error codes:

In the event, an Error Code is displayed on the screen or the tank emits a beep every 3 mins, check the error code below. From the home screen, press the right arrow to enter the Settings Menu. Press the down arrow to ERRORS is highlighted blue. Press the right arrow to accept. Depending on the displayed error code, choose from the Error #’s to determine problem and solution. Below is a possible list of error codes:

tank service to repair level since cable and/or level sense subassembly
E 15| Element thermistor Trip| Request tank service to repair the element and/or thermistor.
E 16| Water thermistor Trip| Request tank service to repair element and/or thermistor and/or

current sensor

E 17| High Voltage Trip| Check the tank is only being supplied by 110V

RECOMMENDED CLEANING & STORAGE

WARNING
ALWAYS unplug the unit from the electrical outlet when cleaning the unit. DO NOT attempt to clean the debris or drain the tank with hot water It is recommended to clean the HydraTherm DT a minimum of 2 times per year, or more frequently if needed.

CAUTION

NOTE: DO NOT USE additives such as herbal teas, essential oils, etc., as they may damage the components of the heating unit. It is the manufacturer’s recommendation to use the HydraTherm DT with clean water and use the manufacturer-supplied HydraHeat packs. The interior of the unit should be cleaned using a non-abrasive cleaner. Check to make sure your cleaner has a low amount or no chlorine content and make sure that any residue is thoroughly rinsed away with water.

NOTE: Failure to maintain your equipment will be considered user abuse and may result in voiding the warranty. If a device is suspected of user abuse or lack of required maintenance, the manufacturer may ask for documented proof of maintenance records before honoring the warranty.

1. Turn the unit off to let the water and packs cool to room temperature.
   NOTE: DO NOT attempt to clean the debris or drain the tank with hot water.

2. Remove packs and finned rack from the unit and drain according to Drain Instructions previously in the manual.

3. Use a sponge to clean with a non-abrasive cleaning solution and remove the filter to clean any debris caught by the filter.

4. Refer back to Installation Instructions on how to properly refill the HydraTherm DT.

TECHNICAL SPECIFICATIONS

DEVICE TECHNICAL SPECIFICATIONS

APPENDIX A – EMC TABLES

Guidance and Manufacturer’s Declaration – Electromagnetic Immunity
The Hydratherm tank is intended for use in the electromagnetic environment specified below. The customer or the user of the Hydratherm tank should ensure that it is used in such an environment.

Table 1 – Guidance and manufacturer’s declaration – electromagnetic emissions – for all equipment and systems

GUIDANCE AND MANUFACTURER’S DECLARATION – ELECTROMAGNETIC IMMUNITY

GUIDANCE AND MANUFACTURER’S DECLARATION – ELECTROMAGNETIC IMMUNITY

• NOTE 1 : At 80 MHz and 800 MHz, the higher frequency range applies.
• NOTE 2 : These guidelines may not apply in all situations. Electromagnetic propagation is affected by absorption and reflection from structures, objects, and people.
  • The ISM (industrial, scientific, and medical) bands between 150 kHz and 80 MHz are 6,765 MHz to 6,795 MHz; 13,553 MHz to 13,567 MHz; 26,957 MHz to 27,283 MHz; and 40,66 MHz to 40,70 MHz.

GUIDANCE AND MANUFACTURER’S DECLARATION – ELECTROMAGNETIC IMMUNITY

RECOMMENDED SEPARATION DISTANCES BETWEEN PORTABLE AND MOBILE RF COMMUNICATIONS EQUIPMENT AND THE E360T-SY-IN Ventilator

The Hydratherm tank is intended for use in an electromagnetic environment in which radiated RF disturbances are controlled. The customer or the user of the Hydratherm tank can help prevent electromagnetic interference by maintaining a minimum distance between portable and mobile RF communications equipment (transmitters) and the Hydratherm tank as recommended below, according to the maximum output power of the communications equipment.

For transmitters rated at a maximum output power not listed above, the recommended separation distance d in meters (m) can be determined using the equation applicable to the frequency of the transmitter, where P is the maximum output power rating of the transmitter in watts (W) according to the transmitter manufacturer.

• NOTE 1 At 80 MHz and 800 MHz, the separation distance for the higher frequency range applies.
• NOTE 2 The ISM (industrial, scientific, and medical) bands between 150 kHz and 80 MHz are 6,765 MHz to 6,795 MHz; 13,553 MHz to 13,567 MHz; 26,957 MHz to 27,283 MHz; and 40,66 MHz to 40,70 MHz.
• NOTE 3 An additional factor of 10/3 has been incorporated into the formulae used in calculating the recommended separation distance for transmitters in the ISM frequency bands between 150 kHz and 80 MHz and in the frequency range 80 MHz to 2,5 GHz to decrease the likelihood that mobile/portable communications equipment could cause interference if it is inadvertently brought into patient areas.
• NOTE 4 These guidelines may not apply in all situations. Electromagnetic propagation is affected by absorption and reflection from structures, objects, and people.

Table 4 – Recommended separation distances between portable and mobile RF communications equipment and the equipment and system – for equipment and systems that are life-supporting

Compass Health Brands Corp. Toll-Free 1.888.549.4945 6753 Engle Road Middleburg Heights, OH 44130 richmarweb.com Made in the United Kingdom 3427.20.07.B ©2023 Compass Health Brands Corp.

References

• Richmar
• Warranty Registration — Richmar

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