MOTOCADDY SE Electric Trolley Instruction Manual

MOTOCADDY SE Electric Trolley

Product Information

Specifications

• Model: SE Electric Trolley
• Power Source: Lithium Battery
• Safety Feature: Timed Safety Cut-out
• Charging Time: 3 to 5 hours
• Manufacturer: Motocaddy

Product Usage Instructions

Locating Your Serial Number

• Refer to page 2 of the instruction manual to locate your serial number.

Equipment Overview

• Refer to the diagram on page 3 for an overview of the equipment components.

Safe Use of Your Trolley

• Do not use the trolley for purposes other than transporting golf bags and clubs.
• Do not allow children to play with the trolley.
• Supervise children when cleaning or performing maintenance on the trolley.

Trolley Care

• Follow weatherproofing guidelines.
• Refer to the manual for specific care instructions.

Important Battery Safety & Care

• Dispose of exhausted or damaged batteries at a local recycling point.
• Contact Customer Support for disposal information.

Charging Your Lithium Battery

1. Plug the charger into a mains power socket.
2. Attach the battery cable to the charger-matching connectors.
3. Monitor the LED indicators during charging for status updates.
4. Disconnect the charger once fully charged.
5. Contact support if LED lights indicate a fault.

Frequently Asked Questions (FAQ)

Q: Can I leave the Lithium battery on the trolley while charging?

• A: Yes, the battery can be charged on or off the trolley.

Q: How long does it take to fully charge the battery?

• A: The charging process typically takes 3 to 5 hours, depending on discharge depth.

Locating your Serial Number

• The serial number for your Motocaddy trolley is located on the underside of the battery tray.
• This number is required when registering your warranty online and should be kept handy for future use.
• The same number should also be on the box received with your trolley. If you need to return your trolley for any reason, please retain the packaging.
• Proof of purchase must also be kept in case your trolley requires servicing during its warranty period.

Please keep a record of your trolley serial number here for future reference

Equipment Overview

1. Power & Battery Indicators
2. On/Off & Speed Control Button
3. USB Port (underneath handle)
4. QUIKFOLD Upper Release Button
5. Upper Bag Support
6. QUIKFOLD Lower Release Button
7. Battery
8. Battery Cable/Connector
9. Battery Tray
10. Motor (underneath battery tray)
11. EASILOCK® Lower Bag Support
12. Front Wheel
13. Front Wheel Alignment Adjusters
14. Rear Wheels
15. Rear Wheel Release Button

SAFE USE OF YOUR TROLLEY

Safety cut-out

• This Motocaddy trolley is fitted with a timed safety cut-out feature. Once started, the trolley will automatically cut power to the motor after ten minutes to reduce the risk of damage to the trolley. Pressing the ‘On/Off’ button will restart the trolley.

Safe use of your Trolley

• Motocaddy trolleys are designed for the transportation of golf bags and clubs contained within. Using the trolley for any other purpose may cause damage to the trolley and cause harm to the user.
• Do not attempt to transport any other equipment;
• The trolley is not designed for the transportation of people;
• The maximum rated load suitable for this trolley is 20kg;
• Do not use the trolley to assist you when walking up hills;
• Submerging the trolley in water (e.g. a lake) will cause damage to the trolley;
• Do not operate the trolley whilst under the influence of drugs or alcohol;
• All batteries must be disconnected from the trolley before folding, storage, and transportation;
• This trolley can be used by children aged 8 years and above and persons with reduced physical, sensory, or mental capabilities if they have been given supervision or instruction concerning the use of the trolley in a safe way and understand the hazards involved. Children shall not play with the trolley. Cleaning and user maintenance shall not be made by children without supervision;

TROLLEY CARE

Caring for your Trolley

• Although your Motocaddy trolley has been weatherproofed, please follow these simple guidelines to help protect your trolley.
• Do not store your trolley outside;
• Try to minimize exposure to rain as much as possible with an umbrella during heavy rainfall;
• Wipe excess water from the trolley prior to storage;
• Never use a pressure washer to clean your trolley. To prevent water damage, wipe down with a damp cloth;
• Avoid using high-pressure air hoses near moving components;
• This Motocaddy trolley is designed to require very little maintenance.

We do however recommend checking your trolley before each use to ensure:

• There is no build-up of excess mud and dirt;
• The rear wheels are securely fitted and turn freely;
• The rear wheel axles are greased and well-lubricated;
• The front wheel nut is on tightly and quick release lever is clamped down;
• The front wheel is not clogged up and turns freely;
• The QUIKFOLD track is kept clean and well-lubricated;
• Only original Motocaddy parts should be used when repairing your trolley.
• If you experience an issue with your trolley, please contact our Technical Support team for further assistance.

IMPORTANT BATTERY SAFETY & CARE

• Always recharge as soon as possible after finishing your round, regardless of the number of holes played – ideally within 12 hours. Leaving batteries uncharged for extended periods may reduce capacity and could pose a significant safety risk which could result in fire when the battery is charged. Batteries should always be fully charged before storing for long periods;
• Never leave batteries charging for longer than necessary – disconnect once the green LED light indicates the battery is fully charged;
• Ensure that only Motocaddy 12.8V Lithium batteries are charged with Motocaddy 12.8V Lithium battery chargers (Part number LICH128BLKBL) and the charger is always connected to an earthed socket outlet;
• Batteries must be stored and charged on a dry, non-carpeted surface at a temperature ranging between 10°C and 30°C -charging outside these temperatures may reduce capacity;
• The battery and charger must only be opened and maintained by authorized personnel. Unauthorized opening increases the risk of safety issues and will invalidate your warranty;
• Take care not to drop the battery as this may cause damage to the internal cells which could affect battery performance and safety;
• Regularly check the battery for visible signs of damage. Do not charge or use the battery if any damage is suspected – contact our Technical Support team immediately for advice;
• Use a damp cloth to clean off any dirt, but try to avoid getting the battery too wet (i.e. do not submerge, avoid deep puddles & do not clean your trolley with the battery in the tray);
• WARNING: To recharge the battery, only use the charger provided with this trolley;
• The battery supplied with this trolley contains battery cells that are non-replaceable;
• Only Lithium battery model S-ULTRA 274wh or Lead-acid battery model 12V 21Ah can be used with this trolley;
• Exhausted batteries are to be removed from the trolley and safely disposed of;
• If the trolley is to be stored unused for a long period, the battery should be removed;
• The battery supply terminals must not be short-circuited;
• IMPORTANT – As with any electrical device, it is not recommended to leave batteries charging overnight or for prolonged periods without supervision.
• Motocaddy Lithium batteries can be fully charged from empty in less than 5 hours, so wait for the charger light to turn green, switch off at the wall, and unplug the battery ready for your next round.
• WARNING – If any of the charger LED lights flash RED and/or GREEN consecutively when connected to the battery, this indicates there is likely to be a fault with the battery or charger.
• You must disconnect the charger immediately and contact our support team for further assistance. Do not attempt to use the battery or charger as this could pose a significant safety risk which could result in fire.
• We are dedicated to protecting the environment and encouraging the recycling of Motocaddy products. Exhausted and damaged batteries should be safely disposed of through a local recycling point (where available).
• Alternatively, please contact our Customer Support team for further information regarding safe and responsible disposal.

CHARGING YOUR LITHIUM BATTERY

The Lithium battery can be left on the trolley or removed for charging. It can be charged while the trolley is folded or unfolded. Batteries must be disconnected from the trolley before folding/storage/transportation to avoid damage to the battery and/or trolley.

1. Plug the Motocaddy 12.8V Lithium battery charger into an earthed mains power socket
2. The charger will display a red LED to indicate that it is ready to charge
3. Attach the battery cable to the charger matching the black and blue connectors
4. During the charging cycle, four green LEDs will illuminate in sequence until the battery is fully charged:
5. Once fully charged, all four green LEDs will illuminate without flashing
6. The charging process will take 3 to 5 hours depending on the depth of discharge. This may take longer for the first few charges
7. Once charging is complete, disconnect the charger from the mains power supply and the battery

• WARNING – If any of the charger LED lights flash RED and/or GREEN consecutively when connected to the battery, this indicates there is likely to be a fault with the battery or charger.
• You must disconnect the charger immediately and contact our support team for further assistance. Do not attempt to use the battery or charger as this could pose a significant safety risk which could result in fire.

BATTERY HIBERNATION / BATTERY MANAGEMENT SYSTEM

Recommendations for hibernation of Lithium Batteries during winter months

• If for any reason your Lithium battery is not going to be used for lengthy periods, e.g. 3 months over the winter, the battery should be stored fully charged. Before the battery is used again, recharge it (top it up) before use.
• The battery must not be left for longer than 2 months without charging as this could invalidate your warranty.
• We recognize that extended absences are not always planned, however, when it is likely that you will not be using your battery for some time it is good practice to follow these steps to extend the life of your Lithium battery. Always recharge as soon as possible after finishing your round, regardless of the number of holes played – ideally within 12 hours. Leaving batteries uncharged for extended periods may reduce capacity and could pose a significant safety risk which could result in fire when the battery is charged. Batteries should always be fully charged before storing for long periods. Please ensure that the charger is ALWAYS disconnected from the battery after charging.

Battery Management System (BMS)

• Motocaddy Lithium batteries are fitted with a comprehensive battery management system (BMS) to protect the battery from excessive abuse, high currents, deep discharge, and overcharge.
• When the battery is delivered there may be no output as the BMS is designed to maximize safety whilst shipping.
• Please ensure that the battery is fully charged before connecting it to your trolley as this will activate the BMS and effectively ‘switch on’ the battery.
• From time to time, at deep discharge or long-term storage, the BMS may switch off the battery. A full battery charge will rectify this problem.
• Motocaddy golf trolleys are designed to work with the BMS system installed in the Lithium batteries and the battery meter is also synchronized to work in conjunction with the battery.
• If for any reason the voltage on the battery falls below the low battery warning on the trolley, then the BMS may disable the battery to protect it. Again if this occurs please recharge fully.
• Please be aware that Lithium batteries tend to ‘drop off’ quickly at the end of the cycle so it is not advisable to attempt to play excessive holes as the BMS will activate for protection purposes.

ATTACHING THE WHEELS

• There is a left and a right wheel and you mustn’t put them on the wrong way round, otherwise, the trolley will not move.
• There is an ‘L’ and ‘R’ on the inside of the wheel on the central hub. The Left and Right sides are determined when standing behind the trolley at the handle.

To attach the rear wheels, follow these simple steps:

1. Push and hold the quick-release button toward the center of the wheel
2. Slide the wheel onto the trolley axle as far as it will go (onto the inner groove)
3. Once in position, release the button and pull the wheel outwards slightly to lock
4. An audible ‘click’ will confirm the wheel is in the correct position

• Once correctly attached to the inner groove, the wheels will rotate freely forwards, but not backward.
• The outer groove can be used as a “free-wheel” option if you run out of battery power.
• Simply slide the wheel onto the outer groove and pull the wheel outwards slightly to lock.
• Once connected, the wheel will spin freely without resistance in both directions.

FRONT WHEEL ALIGNMENT

Adjusting the Front Wheel Alignment

• In the unlikely event that your trolley is not tracking in a straight line, the alignment of the front wheel can be adjusted to rectify the fault.
• This problem can be caused by many factors including a slightly loose bag support or an unevenly packed golf bag.

To alter the alignment of the front wheel:

1. Lift the quick-release lever positioned on the front wheel housing and loosen the wheel nut (fig. 1)
2. There are two small metal dials on either side of the housing that are used to realign the wheel (fig. 2)
3. If your trolley is veering to the right (when walking behind it), turn the left-hand dial clockwise and the right-hand dial anti-clockwise
4. If your trolley is veering to the left (when walking behind it), turn the right-hand dial clockwise and the left-hand dial anti-clockwise
5. Tighten the wheel nut and push down the lever to lock the wheel back into place (fig. 3)

• This procedure can be carried out until you are happy the trolley is moving in a straight line. You may only need to adjust one dial at a time.
• These instructions are based on being in front of the trolley and looking at the wheel whilst it is in front of the housing.

UNFOLDING YOUR TROLLEY

1. Press and hold the upper QUIKFOLD release button (fig. 1)
2. Lift the handle and release the button (fig. 2)
3. Unfold the upper frame section fully (fig. 3)
4. Lift the main frame from the central hinge using the section marked ‘HOLD HERE’ until the QUIKFOLD system clicks in place. IMPORTANT – Do not hold/touch the trolley anywhere else during this process (fig. 4)
5. Unfold the upper bag support

Do not lift from the handle (step 4 above) as this will complicate the folding process and may damage your trolley.

FOLDING YOUR TROLLEY

1. Make sure your battery is unplugged
2. Ensure that the upper bag support has been folded up to avoid damage to the frame whilst folding
3. Press and hold the lower QUIKFOLD release button (fig. 1)
4. Lower the main frame completely, releasing the button at any point (fig. 2)
5. Once the frame is completely flat, fold the handle towards the front wheel until the QUIKFOLD system clicks in place (fig. 3)
6. You may need to gently push as indicated if you do not hear a click (fig. 4)

To avoid injury, it is very important to ensure the latch has clicked in place securely before carrying.

LOWER BAG SUPPORTS

Lower Bag Support with EASILOCK® Bag

• All Motocaddy trolleys are fitted with the EASILOCK® bag attachment system.
• This securely attaches the bag, reduces twisting, and removes the need to use a lower bag strap.

1. If using an EASILOCK® compatible bag, please ensure that the supplied pins are fitted to the bag base (fig. 1)
2. If attached, remove the two lower bag support elastic straps by pressing and holding the back of the clip before pulling outwards (fig. 2)
3. Align the cut-out on the bag base with the lower bag support platform to align the bag pins with the holes on the trolley (fig. 3)
4. Lower the bag until the pins are located with the two holes. You should hear a positive “CLICK” as the bag locks into position

Lower Bag Support with Non-EASILOCK® Bag

If you are using a non-EASILOCK® golf bag, please do not remove the two lower bag support elastic straps.

1. Position your bag so it is resting on the lower bag support platform and in the cradle of the upper bag support
2. Stretch the lower bag strap around the bag base and loop the rounded bar underneath the bag support hook (fig. 4)

UPPER BAG SUPPORTS / ADJUSTING THE BAG SUPPORTS

Upper Bag Supports

The upper bag support straps are secured in the same way as the lower straps using the following steps.

1. Stretch the elasticated strap around the bag & loop the rounded bar underneath the hook (fig. 1)
2. Position the two placement straps centrally on your golf bag (fig. 2)

Adjusting the Bag Supports

The bag support straps are manufactured from elasticated material to allow your golf bag to be held tightly in position.

The strap should be adjusted to be reasonably tight around the golf bag:

1. Unclip the elasticated straps from the housing by pulling outwards in the direction shown (fig. 3)
2. Move the bar as required to tighten or loosen the strap fitting. Pulling the bar downwards will tighten, and upwards will loosen (fig. 4)
3. Ensure that the straps are clipped back into the housing before use (fig. 5)

STARTING, STOPPING & CHANGING SPEED

• The main ‘On/Off’ button is used to start and stop the trolley, whilst also controlling the speed, which can be adjusted while the trolley is in motion.
• The trolley has 9 speed settings (1 to 9) with 1 being the slowest and 9 the fastest. To increase the speed, rotate the ‘On/Off’ button clockwise, or anti-clockwise to decrease the speed.
• To start the trolley, press the ‘On/Off’ button and select the required speed setting. The trolley will smoothly accelerate until it reaches the selected speed.
• To stop the trolley, simply press the ‘On/Off’ button again – there is no need to reduce the speed setting. The speed setting will automatically reset to speed 2 when the trolley is stopped.

POWER & BATTERY INDICATORS

• There are two indicating LEDs above the ‘On/Off’ button.
• The left-hand LED (fig. 1) will illuminate green when the battery is plugged in and the power is on.
• The right-hand LED (fig. 2) displays the battery capacity (green, amber, and red) and will illuminate when the battery is plugged in.
• The trolley is designed to protect the battery from being fully discharged. Should the battery capacity drop too low, the trolley will cut power to the motor and the battery indicator LED will flash red (fig. 3).
• Please charge your battery before further use.
• Please be aware that certain moisture, temperature, and humidity conditions can result in localized misting within the display screen.
• This will not affect the trolley functionality, nor cause any damage and will return to normal when adverse conditions subside.

Battery Setting

• This trolley is compatible with Motocaddy 12.8V S-ULTRA Lithium or 12V Lead-acid batteries.
• The battery indicator needs to be set to measure capacity based on the type of battery being used and will always default to measure 12.8V Lithium.

To set the battery type:

1. Push and hold the ‘On/Off’ button, connect the battery, and release the ‘On/Off’ button
2. The battery indicator (right-hand LED) will show ‘Green’ for 12.8V Lithium (fig. 1) or ‘Red’ for 12V Lead-acid (fig. 2)
3. Press the ‘On/Off’ button down to toggle between these two settings
4. Disconnect the battery to confirm the required setting

USB CHARGING

USB Charging Port

• The trolley features a USB charging port designed to charge USB-powered devices during your round.
• Simply remove the covering cap and plug a USB cable into the charging port located on the underside of the handle. The device will continue charging while the cable is attached and the battery is connected.
• The rate of charge will be slower than a mains AC charger and similar to plugging the device into a PC. The USB charger takes power from the main trolley battery and continuous charging will reduce the battery capacity between charges.
• Motocaddy Ltd,
• Units 15 – 18 Stansted Distribution Centre,
• Start Hill, Great Hallingbury, Hertfordshire, CM22 7DG,
• United Kingdom
• +44 (0)1279 712 370
• info@motocaddy.com
• www.motocaddy.com
• MC.24.121.001
• EASILOCK® Patent (GB) – GB2519073 | USB Charging Port Patent (GB) – GB2473845 | USB Charging Port Patent (AUSTRALIA) – 2010224448
• REGISTER ONLINEwww.motocaddy.com/warranty
• Visit www.motocaddy.com/instructions for other Motocaddy instructions including translations

References

• Motocaddy UK | Electric Golf Trolleys | Push Trolleys & Golf Bags
• Motocaddy UK | Instruction Manuals

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