ENGINE E26 PRO1000W 120KM Full Suspension Foldable E Bike User Manual

ENGINE E26 PRO1000W 120KM Full Suspension Foldable E Bike

• THANK YOU FOR CHOOSING TO BE PART OF THE ENGWE E-BIKES FAMILY.
• We invite you to read through this owner’s manual to learn about your e-bike and what it’s like to own one.
• First of all, remember to be safe outside. Your bike is an accessory to your lifestyle and activities.
• Always follow best practices and traffic rules.
• Even in this ever-evolving technology, your e-bike is essentially a bicycle, and as such requires basic maintenance and care to always function properly.
• Preventative maintenance is the name of the game.
• We invite you to grow with us, taking advantage of our modular design for technology.
• Instructions, videos, and live support are being created to provide all the knowledge you need to get the most out of your Engwe E-bike.

General Information

PRODUCT INTRODUCTION AND ASSEMBLY INSTRUCTION

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Project

| E26| E26ST
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us| EU| __| EU
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Basic parameters

| Vehicle Size| 1960•590•1200| 1950•590•1200| 1950•590•1200| 1950•590•1200
Wheel Size| 261nches| 261nches| 261nches| 261nches
Body Material| Aluminium alloy| Aluminium alloy| Aluminium alloy| Aluminium alloy
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Maximum Load

| 330 lbs(l50KG)| 330 lbs(l50KG)| 330 lbs(l50KG)| 330 lbs(l50KG)
Vehicle Weight| 76lbs(34.5KG)| 76lbs(34.5KG)| 73lbs(33.3KG)| 73lbs(33.3KG)
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Main Parameters of the Whole Vehicle

| Maximum Speed| 19.8mph(32km/h)| 15.5mph(25km/h)| 19.8mph(32km/h)| 15.5mph(25km/h)
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Maximum Gradient

| 30°| 30°| 30°| 30°
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Rear Derailleur

| 7-Speed| 7-Speed| 7-Speed| 7-Speed
Mileage Range| 38miles (62km)| 50miles (80km)| 38miles (62km)| 50miles (80km)
Working Tempe rat LI re| 23°F-95°F(-5~35)| 23°F-95°F(-5~35)| 23°F-95°F(-5~35)| 23°F-95°F(-5~35)
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Battery Parameters

| Bated Voltage| 48V| 48V| 48V| 48V
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Battery Capacity

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16AH

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16AH

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16AH

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16AH

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Service Life

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500Times

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500 Times

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500Times

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500 Times

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Motor Parameters

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Motor Power

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750W

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250W

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750W

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250W

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Motor Type

| Brushless Gear Motor| Brushless Gear Motor| Brushless Gear Motor| Brushless Gear Motor
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Maximum Torque

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70Nm

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70Nm

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70Nm

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70Nm

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Charger Parameters

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Input Voltage

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100-240V

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100-240V

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100-240V

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100-240V

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Output Voltage

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54V

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54V

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54V

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54V

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Output Current

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3A

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3A

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3A

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3A

What’s in the Box

• Take out the bike, the seat post, and the toolbox.
• Remove (and recycle) all wrapping material.
• Save the bike box and toolbox for future use.

Tool Box Checklist

Assembly Instruction

• Take out the front wheel.

• Remove the protection cap from both sides of the front wheel.

• Dismantle the foam, and then rotate the instrument to the top of the handlebar.

• Place the handlebar at an appropriate position, and make sure the “cross symbol” is located at the centre.

• Use a 4mm hex key to install the 4 bolts by turning clockwise. The sequence is shown in the picture above. Please do not fully tighten them yet.
• Once the bolts and the handlebar are in the right place, tighten the bolts fully with appropriate force.

• Take the headlight out of the carton.

• Tighten with screws in the sequence shown in the figure.

• The shelf holes should be aligned, put the screws one by one according to the instructions in the figure below, and tighten them.

• The screws and gaskets shall be installed according to the picture.

• Clamp the front wheel with the front fork and lock the front wheel screw with a wrench.

• The shaft sleeve is clamped inside the front fork.
• The pedals are marked with “R”(Right) and “L” (Left). This refers to the two sides of the e-bike. The R pedal goes to the side of the carbon belt,  and the L pedal goes to the other side.

• Manually install the left pedal by turning counterclockwise, and install the right pedal by turning clockwise. Tighten the pedal securely with a 15mm wrench.

• Fill up the air with the hand pump before riding.

DISPLAY GUIDE

Function Overview

The Display provides a variety of functions to meet your riding needs, including:

• Battery level indicator
• Motor power indicator
• Assist level adjustment and indication
• Speed indicator (including real-time speed, maximum speed, and average speed)
• Distance indicator (including trip distance and ODO)
• Push assistance control and indication
• Headlight control and indication
• Error code indicator
• USB connection indicator (reserved)
• Heart rate indicator (reserved)
• Bluetooth connection indicator (reserved)
• Custom parameter setting (e.g., wheel diameter, speed limit, battery level, assist level, power-on password, controller current limit, etc.)
• Reset function

Function overview and functional area layout

Functional Overview

Display provides a variety of functions to meet the rising needs of users, including:

• Battery level indicator
• Pedal assist (PAS) level indicator
• Speed (current speed, maximum speed, average speed)
• Mileage display (single and total mileage)
• Walk boost mode
• Light ON/OFF
• Error code indicator

Functional areas

Button definitions
The display is equipped with five buttons on the corresponding operating unit: power on/off, plus , minus , light and tighten .

Routine operation
Power on/off
Long press , to power on/off the display. When the display is off, it will not use the battery power and the leakage current is less than luA.
The display will automatically shut off if it is not used for more than 10 minutes.
Display interface switching
When the display is powered on, it will show the Current Speed (km/h) and Trip Odometer (km) by default. Short press to switch between Trip Odometer (km), Odometer (km), Maximum Speed (km/h), and Average Speed (km/h).

Walk boost mode
Long press and hold , the electric bicycle enters the walk boost mode. The electric bicycle will drive at a constant speed and the display shows . Release the button to stop the power output immediately and restore it to the state before the walk boost.

Turning on/off lights
Press the II to make the controller turn on the lights and the display backlight becomes dim. Press again to make the controller turn off the lights and the backlight to restore brightness.

PAS level selection
Press / to switch the PAS level of the electric bicycle, thus changing the motor output power.

Battery level display
The Battery level is shown as 5 bars. When the battery is fully charged, all of the 5 bars lighten up. When the battery is fully depleted, the bar will begin to flash, warning the user to charge the battery as soon as possible.

Error code display
If there is a fault oc curs in the electronic system of the electric bicycle, the display will automatically show an error code, see Schedule 1 for a detailed definition of the error code.

When the error code appears on the display, please troubleshoot the problem in time, the electric bicycle will not be able to drive normally after the problem occurs.

Schedule 1: Error Code Definition

Error codes

Error| codeDefinition|  | Error| codeDefinition
E021| Current failure| E024| Hall failure
E022| throttle failure| E025| Brake failure
E023| Motor phase failure| E030| Communication failure

YOUR FIRST RIDE
NOTE: Please be VERY CAREFUL when you are ready to get on your e­bike for the first time because the e-bike moves significantly faster than a regular bicycle in active power-assisted mode. Take your e-bike to an area with a lot of open space before you start. We recommend that you ride your e-bike with the pedal assist off at first, to get familiar with the braking and gear shifting. Then, you can start testing the pedal assist levels incrementally to gain familiarity with the optimal settings for your riding style.
Safety Checks Before Every Ride

• The battery pack must be charged and installed correctly.
• The display must be on and functioning properly.
• The brakes must be working properly.
• Tires must be inflated to the proper psi.
• The front and rear lights must be working properly.
• Cable connections must be secure.

Operating Your New e-Bike
The method to turn on the bike is:

• Press the power button on the left handlebar until the display lights on;
• Ride on the bike and twist the throttle bar or pedal the bike, the bike will move and you can change the power level with control buttons,level 1 is the slowest and level 5 is the fastest, and level O is the human model.

Other Function

Hand Throttle Control. In the hand throttle mode, the amount of power assist is determined by the throttle switch controlled by your hand. You control the throttle by twisting it from its resting position, the farther the throttle switch is from its resting position, the more power is delivered to the motor to accelerate the e-bike. When you want to slow down, you simply release the throttle and let it return to its resting position, and simultaneously apply the brakes if necessary. You do not need to pedal the e-bike if you use the hand throttle. However, you can pedal while commanding power assist. If you pedal to help the movement, you conserve energy and the charge in the battery will last longer.

SECURITY AND WARNINGS
Before Riding the e-BIKE
Always perform a mechanical inspection before riding an e-bike:

• Hardware is properly secured
• Tires are properly inflated
• Brakes are working properly
• Adjusted and fixed handle
• Front wheels are secure and properly locked

When Riding the e-Bike

• Obey all road rules and local traffic laws.
• Respect motorists, pedestrians, and other cyclists. Do not race or taunt other cyclists.

Ride cautiously as others may not see you. Do not get too close to other cyclists or vehicles.

• Ride on bike lanes and trails.
• Obey traffic stop signs and signals.
• Use appropriate gestures when turning and parking.
• Do not wear headphones.
• Do not bring adult passengers.
• Do not carry anything that obstructs your view or control of your e­ bike.

Avoid riding in the following situations:

• Visibility is poor, such as at dawn, dusk, or in the dark
• bad weather
• Extreme rider fatigue
• E-bike maintenance required

Off-road Riding

• Obey local laws regarding off-road riding.
• Practice riding on easier terrain to enhance your skills.
• Always wear proper safety gear.
• Always ride with a companion in the backcountry.

Riding in the Rain

• Avoid riding in wet weather as much as possible.
• Reduce your speed if you need to ride in wet weather.
• Wet weather can affect the visibility, braking, and traction of an e­-bike and affect others sharing the road.
• Accidents increase in wet weather conditions.

Riding at Night

• Riding at night is far more dangerous than riding during the day.
• Be sure to wear reflective clothing.
• Make sure you obey local laws regarding night riding.
• Reflectors are not a substitute for the required lights. Reflectors help others see you by picking up and reflecting cars and street lights. Before riding at night, make sure your reflectors are in good condition. Do not remove the reflectors from the e-bike.
• Always use an adequate lighting system when riding at night or any other time of poor visibility. Riding at night or any other time of poor visibility without adequate lighting systems and reflectors could result in death or serious injury. Equip your e-bike with aftermarket batteries or a generator lighting system if necessary.

Extreme and Aggressive Riding
Electric bike designs have limitations in terms of strength and integrity. Extreme, stunt, and competition riding may exceed these limits. The manufacturer does not recommend these types of rides. Additionally, extreme, stunt, and competition riding increase the risk of death and serious injury.

Tips for Increasing Range
The bike’s range on a single charge will vary widely based on rider, terrain, wind conditions, user input, and additional cargo weight. The table below shows an estimate of the potential range a rider might expect under different conditions.
All tests use:
To get the most range per battery charge, there are a few simple things you can do:

• Ride at a lower PAS level.
• Use lower PAS levels and pedals when climbing hills.
• Pedaling when starting from a standstill.

Battery Recycling

• When your battery is no longer usable, dispose of it according to state and federal regulations. State regulations regarding battery disposal vary, so it’s important to know and follow your state’s regulations. Lithium-ion batteries cannot be placed in standard trash cans.
• Recommended Maintenance Interval
• Regular inspection and maintenance are key to ensuring your Engwe bike performs as intended and reducing wear and tear on its systems. The suggested maintenance intervals are for guidance only. Actual wear and service needs will vary with usage conditions. We generally recommend inspections, service, and necessary replacements at the first time or mileage interval in the table below.

BATTERY AND MAINTENANCE

Charging Your e-Bike Battery
Follow these steps for charging your e-bike battery from Engwe Bikes:

• Open the cover of the charging port and fold the bicycle;
• Insert the key into the battery, and hold it down until it is screwed clockwise to the end (note: the lock lever is completely retracted into the battery to remove the battery);
• Slide off the battery, the battery is quite heavy, you should be careful not to drop it.

Battery Charging Information

You can charge the battery while it is installed on the e-bike or after it is removed from the e-bike.

• You should turn off the battery before you charge it.
• The charging time depends on the remaining capacity of the battery.
• If the battery is fully discharged, it will take 6 hours to fully charge. When the battery is fully charged, the LED on the charger will change from red to green. At this point, you should disconnect the charger.
• Do not leave the charger connected to the battery for a long time after charging is full (keep it connected and charge overnight.)
• It is normal for the charger and battery to heat up slightly during charging. If you notice anything unusual while charging, please stop charging and using the bike and contact Engwe Bikes Product Support for assistance.

BATTERY AND MAINTENANCE
Any damage or defect in the warranty component caused by failure to follow the instructions in the electric bicycle owner’s manual, acts of God, accident, misuse, neglect, abuse, commercial use, alteration, modification, improper assembly, installation of non-original parts or accessories or Incompatibility with electric bikes sold, mishandling, water damage, extreme riding, stunt riding, or improper subsequent maintenance. Any unauthorized servicing or use of unauthorized parts.

• Batteries are not warranted against damage caused by electrical surges, use of an incorrect charger, improper maintenance or other such misuses, normal wear and tear, or water damage.

Weekly 160-32lkm (100-200mi)

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–  Check the hardware for proper torque.

–  Check the drivetrain for proper alignment a n d f u n ct i o n (including chain, cassette, sprockets, and derailleurs).

Check he correctness of the wheels and quiet wheel operation (no spoke noise)

–  Check the condition of the frame for any damage.

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–  Wipe the frame with a damp cloth to clean the frame.

–   Use the barre I adjusters to tension the derailleur/brake cables if needed.

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– Replace any component that has been confirmed by Engwe Bikes Product Support or a certified reputable bicycle mechanic to be damaged beyond repair or damaged.

Monthly 402-1207km (250-750mi)

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–   Check brake pad alignment and brake cable tension.

–  Check that the bike moves correctly, proper derailleur tension.

– Check chain tension.

– Check the brake and shifter cables for corrosion or fraying.

– Check spoke tension.

–   Check accessory installation (rack mount bolts, fender hardware, and alignment).

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–  Clean and lubricate the drivetrain.

–  Check crankset and pedal torque.

–  Clean the brake and shift cables.

–  If any loose spokes are found, adjust and tension the wheel.

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–  Replace brake and shift cables if necessary.

– Replace brake pads if necessary.

Every 6 months 1207-20llkm (750-1250mi)

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–  Check the drivetrain (chain, sprockets, freewheel, and derailleur).

–  Check all cables and housings.

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–  Tuned by certified standards, well­ respected bike mechanics.

– Lubricate the bottom bracket.

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–  Replace the brake pads.

–   Replace tires if

necessary.

–   Replacement of cables and housings if necessary.

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TROUBLE SHOOTING

Failure Phenomena

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Causes of Failure

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Solutions

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-Can not turn on thee-bike

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– Battery is off

– The Battery is out of power

– Battery aging or damaged

– Poor contact with the display line

– Failure of computer

– Failure of the controller

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– Turn on the battery

– Fully charge the battery

– Replace the battery

– Reconnect the display

– Replace thecomputer

– Replace the controller

– PedaI assist doesn’t work

– Gear doesn’t work well

– Brake doesn’t work well

– Display doesn’t light on

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– Failure of thespeed sensor

– Rear derailleur mismatch

– Brake caliper mismatch

– Brake Disc isbent

– Poor contact with the display line

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– Replace thespeed sensor

-Adjust the rear derailleur

-Adjust brake caliper or disc

– Reconnect the display line

– Can not adjust thespeed

– Speed is less than l0km/h

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– The battery’s voltageistoo low

–   The throttle governing bar is damaged

–  Poor contact with the controlling line

– Spring failure or being locked

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– Fully charge the battery

– Replace the throttle governing bar

– Replace thespring

– E-Bike’smileage is inadequate

after fully charged

| – Inadequate tire pressure

– Failure of charger

-The battery cannot be fully charged

– Failure of the controller

– Battery aging or battery damaged

– E-Bike has not been well assembled

– Too muchupgrade road

– Strong wind

– Bad road

– Overweight

-Too many braking times

– Temperature is too low

| – Inflate the tire with appropriate air pressure

– Repairthe charger

– Examine and repair thecontroller

– Replace the controller

– Replace the battery

– Re-adjust thee-Bike

– Boost thee-Bike by manpower

-Warm thebattery above 0’C(32″F)

– The wheel hub stopped running after switching on the power

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-The connection of the battery is loosened

– Poor contact of controlling line

-The connection of the wheel hub is loose or damaged

-The protective board of the battery is broken

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-Re-connect the battery

-Replace the connection line

-Replace the battery’s protective board with a new one

This Limited Warranty Does Not Cover the:

• Normal wear and tear of any covered components.
• Consumable or normal wear parts (including but not limited to tires, inner tubes, brake pads, cables and housings, handlebars, chains, and spokes).

Dear customer !
Thank you for purchasing ENGWE series products!
Warranty service: Please enter into the official website https://engwe­bikes.com/ to view the warranty policy of Engwe.
After purchasing Engwe products, please kindly contact Engwe after­sales service for help when there is a quality issue, which means that you can contact customer service of the seller where you buy your e­bike from.
Please provide your order number, purchase interface, videos of the issue.

CONTACT

• Engwe E-Bikes
• service@engwe-bikes.com.
• www.engwe-bikes.com.
• https://engwe-bikes-eu.com.
• https://engwe-bikes.com.

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