GIGABYTE G34WQC Ultrawide VA HDR Curved Gaming Monitor User Guide

GIGABYTE G34WQC Ultrawide VA HDR Curved Gaming Monitor

Copyright
© 2020 GIGA-BYTE TECHNOLOGY CO., LTD. All rights reserved.
The trademarks mentioned in this manual are legally registered to their respective owners.
Disclaimer
Information in this manual is protected by copyright laws and is the property of GIGABYTE. Changes to the specifcations and features in this manual may be made by GIGABYTE without prior notice. No part of this manual may be reproduced, copied, translated, transmit-ted, or published in any form or by any means without GIGABYTE’s prior written permission.

• In order to assist in the use of this monitor, carefully read the User Guide.
• For more information, check on our website at: https://www.gigabyte.com

SAFETY INFORMATION

Regulatory Notices
United States of America, Federal Communications Commission Statement

Supplier’s Declaration of Conformity
47 CFR § 2.1077 Compliance Information
Product Name: LCD monitor
Trade Name: GIGABYTE
Model Number: G34WQC
Responsible Party – U.S. Contact Information: G.B.T. Inc.
Address: 17358 Railroad street, City Of Industry, CA91748
Tel.: 1-626-854-9338
Internet contact information: https://www.gigabyte.com

FCC Compliance Statement:

This device complies with Part 15 of the FCC Rules, Subpart B, Unintentional Radiators. Operation is subject to the following two conditions:

1. This device may not cause harmful interference, and
2. this device must accept any interference received, including interference that may cause un-desired operation.

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with manufacturer’s instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment o and on, the user is encouraged to try to correct the interference by one or more of the follow-ing measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
•  Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

Canadian Department of Communications Statement
This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications. This class B digital apparatus complies with Canadian ICES-003.
European Union (EU) CE Declaration of Conformity
This device complies with the following directives: Electromagnetic Compatibility Directive 2014/30/EU, Low-voltage Directive 2014/35/EU, ErP Directive 2009/125/EC, RoHS directive (recast) 2011/65/EU & the 2015/863 Statement. This product has been tested and found to comply with all essential requirements of the Directives.
European Union (EU) RoHS (recast) Directive 2011/65/EU & the European Commission Delegated Directive (EU) 2015/863 Statement
GIGABYTE products have not intended to add and safe from hazardous substances (Cd, Pb, Hg, Cr+6, PBDE, PBB, DEHP, BBP, DBP and DIBP). The parts and components have been carefully selected to meet RoHS requirement. Moreover, we at GIGABYTE are continuing our efforts to develop products that do not use internationally banned toxic chemicals.
European Union (EU) Community Waste Electrical & Electronic Equipment (WEEE) Directive Statement
GIGABYTE will fulfill the national laws as interpreted from the 2012/19/ EU WEEE (Waste Electrical and Electronic Equipment) (recast) directive. The WEEE Directive specifies the treatment, collection, recycling and disposal of electric and electronic devices and their components. Under the Directive, used equipment must be marked, collected separately, and disposed of properly.
WEEE Symbol Statement
The symbol shown below is on the product or on its pack-aging, which indicates that this product must not be dis-posed of with other waste. Instead, the device should be taken to the waste collection centers for activation of the treatment, collection, recycling and disposal procedure.
For more information about where you can drop off your waste  equipment for recycling, please contact your local government office,  your household waste disposal service or where you purchased the product for details of environmentally safe recycling.
End of Life Directives-Recycling
The symbol shown below is on the product or on its pack-aging, which indicates that this product must not be dis-posed of with other waste. Instead, the device should be taken to the waste collection centers for activation of the treatment, collection, recycling and disposal procedure.
Declaration of the Presence Condition of the Restricted Substances Marking

Safety Precautions

Read through the following Safety Precautions before using the monitor.

• Only use the accessories that are provided with the monitor or that which are recommended by the manufacturer.
• Keep the plastic packaging bag for the product in a place that can-not be reached by children.
• Before connecting the monitor to the power outlet, make sure that the voltage rating of the power cable is compatible with the power specification in the country where you are located.
• The power cord plug must be connected to a properly wired and grounded power outlet.
• Do not touch the plug with wet hands, otherwise easily cause electric shock.
• Place the monitor in a stable and well-ventilated place.
• Do not place the monitor near any heat sources such as electric radiators or direct sunlight.
• The holes or openings on the monitor are for ventilation. Do not cover or block the ventilation holes with any objects.
• Do not use the monitor near water, drinks, or all types of liquids. Failure to do so may result in electric shock or damage to the moni-or.
• Make sure to unplug the monitor from the power outlet before cleaning.
• As the screen surface is easy to be scratched, avoid touching the surface with any hard or sharp object.
• Use a soft lint-free cloth instead of a tissue to wipe the screen. You may use a glass cleaner to clean the monitor if required. However, never spray the cleaner directly onto the screen.
• Disconnect the power cable if the monitor is not being used for a long period of time.
• Do not attempt to disassemble or repair the monitor yourself.

INTRODUCTION

Unpacking

1. Open the upper cover of the packaging box. Then observe the un-packing label attached on the inner cover.
2. Making sure the box is in the correct orientation, carefully lay the box on the stable surface.
3. Open the inner cover.
4. Grab the EPS foam assembly (through the openings) to pull it out of the box.
5.  Remove the items from the upper EPS foam.
6. Remove the upper EPS foam. Then you can remove the monitor from the lower EPS foam.

Package Contents

The following items come with your packaging box. If any of them is missing, please contact your local dealer.

Note: Please keep the packaging box and packing materials for future transportation of the monitor.

Product Overview

1. HDMI ports (x2)
2. DisplayPort port (x2)
3. Headphone jack
4. AC IN jack
5. Control button
6. Kensington lock

GETTING STARTED

Installing the Monitor Base

1. Place the monitor on the lower EPS foam, with the screen facing down.
2. Align the monitor base with the two guide pins underneath the stand. Then install the base onto the stand.
3.  Lift the monitor to an upright position and place it on a table. The monitor’s height may be adjusted after item 1 and item 2 shown in

Adjusting the Viewing Angle

Note: Hold the monitor base so that the screen does not topple when you make the adjustment.
Adjusting the Tilt Angle
Tilt the screen forward or backward to the desired viewing angle (-5° to 20°).
Adjusting the Screen Orientation
Raise the screen to the maximum height (100 mm).

**Installing a Wall-Mount Bracket (Optional)

**

Use only the 100 x 100 mm wall mount kit recommended by the manufacturer.

1. Place the monitor on the lower EPS foam, with the screen facing down.
2. Push the locking clips inward to detach the stand from the monitor.
3. Attach the mounting bracket to the mounting holes at the rear of the monitor. Then use the screws to secure the bracket in place.

Note: To mount the monitor on the wall, refer to the installation guide that is included in the wall-mount bracket kit.
The monitor head may be installed on wall, rotary brackets or other brackets. This monitor supports 100 mm mounting holes that comply with VESA industrial standard. To install any third-party solution to the monitor, four φ4 mm screws with pitch of 0.7 mm and length of 10 mm are required. If any longer screw is used, the monitor may be damaged. Check if the bracket provided by the manufacturer complies with VESA standard and is able to support the monitor body. Please use the power cable and video cable attached to the monitor, in order to ensure the optimal performance.

Making Connections

1.  Headphone cable
2. HDMI cable
3.  DisplayPort cable
4. Power outlet

USING THE DEVICE

Turning the Power On/Off
Power On

1. Connect one end of the the power cable to a power outlet of the monitor.
2. Press the Control button to turn on the monitor. The Power LED will light in white, indicating the monitor is ready to use.

Note: If the power LED fails to turn on even after the monitor is switched on, check the LED settings in the Settings menu. Refer to Page 34.
Power Off
Press the Control button for 2 seconds to turn off the monitor.
Note: When the Main menu appears on the screen, you can also turn off the monitor by moving the Control button down ( ). Refer to page 25.

User Comfort Recommendations

The following are some tips for comfortable viewing of your monitor:

• Optimal viewing distances for monitors range from approximately 510 mm to 760 mm (20” to 30”).
• A general guideline is to position the monitor such that the top of the screen is at or slightly below your eye-height when you are comfortably seated.
• Use adequate lighting for the type of work you are performing.
• Take regular and frequent breaks (at least for 10 minutes) every half hour.
• Be sure to periodically look away from your monitor screen and focus on a far object for at least 20 seconds during the breaks.
• Eye exercise can help reduce eye strain. Repeat these exercises frequently: (1) look up and down (2) slowly roll your eye (3) move your eyes diagonally.

Selecting the Input Source

1. Move the Control button right ( ) to enter the the Input menu.
2. Move the Control button up/down (  ) to select the desired input source. Then press the Control button to confirm.

OPERATIONS

Quick Menu
Hot Key
By default, the Control button has been assigned with the specific function.
Note: To change the preset hot key function, refer to the “Quick Switch” section on page 34.

To access the hot key function, do the following:

• Move the Control button up ) to enter the Black Equalizer  menu. Move the Control button up/down ( ) to adjust the setting and press the Control button to confirm.
  Move the Control button down ) to enter the Picture Mode menu.

• Move the Control button up/down ( ) to select the desired option and press the Control button to confirm.

• Move the Control button left ) to enter the Volume menu. Move the Control button up/down ( ) to adjust the headphone volume level and press the Control but-ton to confirm.

• Move the Control button right ( ) to enter the the Input menu.
  Refer to the “Selecting the Input Source” section.

Note: To close the menu, move the Control button left

Function Key Guide
Press the Control button to display the Main menu.
Then use the Control button to select the desired function and configure the related settings.
Game Assist
When the Main menu appears on the screen, move the Control button right   to enter the Game Assist menu.

• Game Info: Configure the FPS (First Person Shooting) game related settings.

• Select Gaming Timer to select countdown timer mode. To disable this function, set the setting to OFF.

• Select Refresh Rate to enable/disable real-time refresh rate setting.

• Select Info Location to specify the location of the information to be shown on the screen.
  

• Crosshair: Select the desired crosshair type to suit your gaming en-vironment. It makes aiming much easier.

Configure the Device Settings
When the Main menu appears on the screen, move the Control button up  to enter the Settings menu.
Note: Use the Control button to navigate through the menu and make adjustments.

Gaming
Configure the game related settings.

fast moving games.
Note: This function is not available under the following conditions:

• When the frequency setting is lower than 100Hz.
• When the FreeSync Premium function is activated.

• Full: Scale the input image to fill the screen. Ideal for 21:9 aspect images.
• Aspect: Display the input image without geo- metric distortion filling as much of the screen as possible.

Overdrive| Improve the response time of the LCD monitor.
FreeSync Premium| When this function is enabled, it eliminates the screen lag and tearing while playing games.
Note:
This function is not available under the following conditions: Set the DisplayPort version to 1.1

Picture
Configure the image related settings.
Select the one of the preset picture mode.

• Standard: For editing documents or browsing websites.
• FPS: For playing FPS (First Person Shooting) games.
• RTS/RPG: For playing RTS (Real-Time Strategy) or RPG (Role-Playing Game) games.
• Movie: For watching movies.
• Reader: For viewing documents.
• sRGB: For viewing photos and graphics on the computer.
• Custom 1: Customized picture mode settings.
• Custom 2: Customized picture mode settings.
• Custom 3: Customized picture mode settings.

Then you can Configure the following image settings.

Note: Select User Define to customize the color temperature by adjusting the red (R), green (G), or blue (B) level according to your preference.
Low Blue Light| Reduce the amount of blue light exposure from the screen.

• Level 0: No change.
• Level 1~10: The higher the level, the more blue light will be reduced.

Note: This is the Low Blue Light Level 10 under the normal image mode with normal col- or temperature. It is compliance with TUV Low Blue Light Certification

Dynamic Contrast| Adjust the black level of the image to achieve the optimum contrast.
Senseye Demo| Split the screen in half (2 windows).
The image of the selected mode with its default settings will appear on the right window and the adjusted image with the new settings will appear on the left window
Reset Picture| Reset all Picture settings to the default settings.

Display
Configure the display related settings.

to detect it automatically.
Note: This option is only available for HDMI input.
Overscan| When this function is enabled, it slightly enlarges the input image to hide the outermost edges of the image.
Note: This option is only available for HDMI input.

PIP/PBP
Configure multi-image related settings.

• Signal source: Change the input source of the inserted window.
• PIP size: Adjust size of the inserted window.
• Position: Move the inserted window to a different position.
• Display switch: Switch between the two windows.
• Audio switch: Select the audio source of the desired sound.

PBP| Display 1×1 split screen (with left and right windows).

• Signal source: Change the input source of the right window.
• PBP size: Adjust size of the window.
• Display switch: Switch between the two windows.
• Audio switch: Select the audio source of the desired sound.

System
Cofigure the system related settings.

• Volume: Adjust the volume level.
• Mute: Enable/Disable the mute function.

OSD Settings| Configure the on-screen display (OSD) menu related settings.

• Display Time: Set the length of time the OSD menu remains on the screen.
• OSD Transparency: Adjust the OSD menu transparency.
• OSD Lock: When this function is enabled, no OSD adjustment is allowed.

Note: To disable the OSD lock function, press the Control key. When the message appears on the screen, select Yes to confirm.

Available options: Aim Stabilizer, Black Equalizer, Low Blue Light, Volume, Input, Contrast, Bright- ness, and Picture Mode.
The default setting of the hot keys as below:
Up ( ): Black Equalizer
Down ( ): Picture Mode
Right ( : Input
Left ( ): Volume
Other Settings|

• Resolution Notice: When this function is en- abled, the recommended resolution message will appear on the screen when the monitor switches to another input source.
• Input Auto Switch : When this function is en- abled, it automatically switches to an available input source.
• Auto Power OFF : When this function is enabled, certain amount of time.
• DisplayPort Ver.: Set the DisplayPort version to 1.1, 1.2 or 1.4+HDR.

Note:

• To enable may need to set the version to DP1.2 and enable the 8-bit color output in the graphics card.
• DisplayPort version can’t set to 1.1 when FreeSync Premium function is activated.

Language
Language-related settings

Save Settings
Set the personalized OSD configurations for Setting1, Setting2, or Setting3.

Reset All
Restore the monitor to its factory default settings.

Specifications

• 2 x HDMI 2.0
• 2 x DP1.4
• 1 x Headphone

Power Supply/Input| AC100~240V@ 50/60Hz 2A(Max.)
Power Consumptions|

• On: 80W (Max.)
• Standby: 0.5W
• Off: 0.5W

Dimensions (W x H x D)| 808.89 x 488.79 x 195.42mm (with stand)
Weight| 8.378±0.5 kgs (Net)
Operating conditions: temperature range| 0°C – 40°C

Note: Specifications subject to change without notice.

Supported Timing List

Troubleshooting

• Make sure the power cable is properly connected to the power source and the monitor.
• Check the cable and plug to make sure they are not broken.
• Make sure the monitor is turned on.
• Make sure the adapter LED is on.

No image appears on the screen|

• Make sure the monitor and the computer are properly connected and both devices are turned on.
• Make sure you have selected the correct input source. Refer to page 22 or 31.
• Adjust the Brightness and Contrast settings.
• Refer to page 29.

The image does not fill the entire screen| Try different Display Mode (aspect ratio) setting. Refer to page 28.
The colors are distorted|

• Make sure the input signal cable is properly connected.
• Configure the image related settings. Refer to the “Picture” section.

No sound or volume is low|

• Make sure the headphone cable is properly connected.
• Adjust the volume level. Refer to page 24 or 33.
• Adjust your computer sound related settings.

Basic Care
When the screen becomes dirty, do the following to clean the screen:

• Wipe the screen with your soft, lint-free cloth to remove any residual dust.
• Spray or apply the cleaning fluid onto a soft cloth. Then wipe the screen gently with the damp cloth.

Note:

• Make sure that the cloth is damp, but not wet.
• When wiping, avoid applying excessive pressure on the screen.
• Acidic or abrasive cleaners can damage the screen.

GIGABYTE Service Information

More service information, please visit GIGABYTE official website: https://www.gigabyte.com/

References

• GIGABYTE Global
• GIGABYTE Global

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