Vantiva USA LLC G95UCW4060MCS Video Multi Client Solutions for Bars Instruction Manual
- June 17, 2024
- Vantiva USA LLC
Table of Contents
Vantiva UCW4026MCS & UCW4060MCS
Installation Manual 
G95UCW4060MCS Video Multi Client Solutions for Bars
REVISION RECORD
REVISION RECORD
Revision| Date| Revision Editor| Revision Description
1.0| 6/6/19| Angelo Peruch| Release Version 1.0
2.0| 8/11/23| Angelo Peruch| Add UCW4060MCS
Manufactured under license from Dolby Laboratories.
Dolby, Dolby Audio, and the double-D symbol are trademarks of Dolby
Laboratories.
Introduction
The UCW4026MCS and UCW4026MCS are setback tuner boxes (for the use of this
manual both units are referred to as boxes) intended for use with the DirecTV
Advanced Entertainment Platform (AEP). They will tune both RF signal (QAM) and
multicast IPTV streams.
In addition to the STB the unit ships with a remote control, power supply, and
HDMI cable.
The boxes ships with a basic set of applications or APK’s. DirecTV provides
automated product updates, additional APK’s, customization, monitoring, and
control using the DirecTV Advanced Entertainment Platform cloud services. To
access these services, the boxes must be associated with a registered COM51 on
the property. Please work with your distributor in order to register your
COM51 to the AT&T AEP cloud prior to installation. Upon installation on a COM
System with a properly registered and configured COM51, the units will
automatically connect to the AEP cloud via its network connection and will be
automatically associated with the property.
Connections
The boxes will connect to coaxial cable for QAM signal, and ethernet for
Multicast IPTV.
Connection to the TV is via HDMI cable connected to the HDMI output. MPI/MTI
cables from commercial televisions connect to the MPI/MTI port. There are two
USB ports used for software updates. A 3.5mm jack is provided for an IR remote
control target.
Included power supply is to be connected to 12V DC input.
COM51 Setup
Verify all COM system software is current.
Visit https://www.vantiva.com/video-multi-client-solutions-documentation-
library for the latest available software, and refer to the COM3000
Integrator’s Manual for instructions to update these components.
3.1 Configuring the QAM
The boxes use RF channel 23 to receive configuration data, guide data and to
receive software updates when available.
RF channel 23 must always be the first RF channel in the lineup corresponding
to QAM index 1, as shown below in Figure 1 – QAM20 output. 
Ports 18 and 19,
channels 23-2 and 23-3 are disabled when sending a software update. Software
updates should be infrequent and can be scheduled during off-peak hours, but
it is our recommendation to place lower priority channels on these carriers as
the video service may be interrupted for a short time during a software update
event.
3.2 Set Pro:Idiom Mobile Site Key
The boxes uses Pro:Idiom Mobile (PIM) encryption. Each site will require a
unique PIM key be entered in all COM 46/51 cards.
The key must consist of 64 hexadecimal characters:
Numbers 0-9 and/or Letters a-f Example Key (do not use this on your system):
0123456789abcdef9876543210fedcba0123456789abcdef9876543210fedcba
Vantiva recommends using a site like: https://www.browserling.com/tools
/random-hex to generate the 64
hexadecimal key. Save the key to a file for future reference. To enter the
Pro:Idiom Mobile (PIM) key navigate to: Discover Page > Click Channel#>
Advanced Edit
Misc Get/Set as shown below in Figure 2- COM51 Misc Get Set.
Enter Name: siteKey (case sensitive) Enter the PIM Key in the Value field of the Get/Set section Click Submit All Pro:Idiom Encrypted streams will include Pro:Idiom Mobile keys using the specified PIM key.
Repeat this process for every COM51 or COM46 in the system.
3.3 GUIDE.XML
The UCW4026MCS will require a GUIDE.XML and a CONFIG.XML file from COM51 in order to properly operate in any capacity in either a QAM or IP installation.
Both the GUIDE.XML and the CONFIG.XML should be generated using the same COM51 card in the system. Generally, it is good practice to select the card in slot 1 for this responsibility, but it is not a requirement. Whichever card is selected to originate the GUIDE.XML and CONFIG.XML will also be used to send any software updates to the UCW4026MCS devices.
Configure Guide.XML according to standard EPG instructions. You can click EPG->Guide.xml to configure the system with the list of channels currently playing.
In the Mode section enter 13 as shown below in Figure 3 – EPG Guide.XML.For a QAM deployment, the DestIP would be 1.2.3.4 as shown in Figure 3 above.
For and IP Multicast deployment, the DestIP will be 226.2.3.4. This change affects the guide.xml, config.xml, command.xml, and software updates. Be sure this multicast ip address in not in use on FTG channels.
Allow a few minutes for the COM51 to download and format the data for this information to be available to the UCW4026MCS.
WARNING: If you use a different COM51 to generate a scrolling guide (mode=0) then you must set either the chassis or port to -1 for all channels on the COM51 generating the scrolling guide. Otherwise, the COM51 will generate PSIP data in addition to the scrolling guide. The PSIP data is broadcast on the same PIDs as the guide.xml, config.xml, command.xml, and software updates. While the system might still work, acquiring the guide.xml and obtaining software updates will be very problematic. Simultaneous operation of AEP boxes and PSIP data is not supported.
3.4 Set up CONFIG.XML
The CONFIG.XML file is used to send global information to a wide set of devices that are connected to the COM51. This includes network configuration data, device settings and software updates. The CONFIG.XML file also transmits the PIM key from the COM51 to the devices so that each device can playback video content. Without a CONFIG.XML file, PIM encrypted content is not viewable. Navigate to the Android tab on the COM51 interface as shown in below in Figure 4 – Android Config.
Figure 4 – Android Config
To set up a basic CONFIG.XML on the system, enter the text below in the
config.xml as shown in Figure
5 – Android Config.xml.
<?xml version=”1.0″ encoding=”UTF-8″?>
Add Wi-Fi Configuration to the Config.xml
The UCW4026MCS can be configured to connect to the property Wi-Fi network.
The COM51 can send a Wi-Fi config file with SSID and Password information.
The SSID must be visible in the Wi-Fi network.
If there are multiple SSIDs for use by UCW4026MCS devices at the property,
each UCW4026MCS will need to be manually programmed for network connection
using the set top user interface. COM51 cannot be used to send Wi-Fi SSID and
Password information in the case of multiple SSIDs.
Add the SSID name and Wi-Fi password to the text below and enter the Android
Config section. Entry must be added between the 
Click Submit
Software Updates
Vantiva and DIRECTV have developed processes that will automate software
updates, so that all deployed boxes will receive and install updates without
any user intervention. You may refer to the below instructions should a manual
update be necessary.
NOTE: For QAM deployments, the UCW4026MCS will receive software updates from
the COM51 on RF channel 23. Video service on the sub-channels (23-2 & 23-3)
will be affected during the software update.
File Upload
Step One: Upload Software
UCW4026MCS software is in a compressed .zip file. The filename must not be
changed. Using the Browser Upload function available in the PairingInfo page,
upload the file to the COM51 card generating the GUIDE.XML and CONFIG.XML
files as shown below in Figure 7 – Software Upload.
Using the
Upgrade Feature
After Step 1 above a user may simply click on the Upgrade button. An
alternative manual process is described below.
Manual method (alternate method)
Step Two: Modify the Config.xml
Navigate to the Android tab of the COM51 and click on the config option. Add
the software file name and enter the following text in the Config.xml.
For Update over QAM
<?xml version=”1.0″ encoding=”UTF-8″?>
Admin Settings
To access the box Admin Settings, use the remote control to press and hold the
Reverse (<<) and GUIDE buttons simultaneously for 4 seconds (Figure 10 –
Remote Control) to display the pin entry screen (Figure 11 – Admin Settings
Pin Entry): 
Using the
remote, enter the pin to access Admin Settings. The default pin from the
factory is 75309. The Admin Settings menu will then be displayed as shown in
Figure 12 – Admin Settings.
References
- Random Hex Number Generator - Create Random Hex Digits - Online - Browserling Web Developer Tools
- Video Multi-Client Solutions - Documentation Library - Vantiva