EVJUICION B0CQKC9WGR Dual Gun AC Charging Station User Manual

Dual Gun
AC Charging Station

User’s Manual

Please carefully read all the instructions before using, operating, or maintaining.

Introduction

About This Manual
This manual provides comprehensive guidelines for the use, operation, maintenance, inspection, troubleshooting, and technical specifications of the double-gun AC charging station. Please read this manual carefully and store it for future reference.

Safety Guidelines

• Cut off the power supply during installation and replacement of the charging station to prevent electric shock.
• Ensure the charging station cable is securely connected and wellinsulated. Loose connections or damage can lead to circuit failure, posing risks of casualties or fire.
• Charging station installation and power grid connection must be operated by professional personnel. Unauthorized installations or modifications may cause safety accidents. The company shall not be liable for any loss incurred.
• Any fault of the charging station that may compromise safety must be repaired and resolved by certified maintenance personnel.
• Do not flush the charging station with water.

Product Profile

Overview
The multi-functional AC dual-gun charging station is specifically designed for charging electric vehicles. It features an IP54 waterproof and dust-proof design, making it suitable for both indoor and outdoor installations.
Product Type
Household Double-gun Charging Station Swipe Card Charging Station with Running Water Indicator Strip

Normal Operating Conditions

• Altitude: Not exceeding 2000m
• Operating Temperature: -30℃ to +50 ℃
• Maximum Humidity: 95% RH (at 25 ± 5 ℃)
• Mounting Options: Can be mounted on solid brick walls or metal supports; Can be installed and operated outdoors
• Environmental Restrictions: No conductive or explosive dust, no gases or vapors that corrode metals and destroy insulation

Package Contents

1. Charging Station *1
2. Charging Station Mounting Bracket *1
3. Charging Gun Holders *2
4.  M4.819mm Screws 4
5. M440mm Screws 6
6. M45mm Screw 1
7. Bracket Expansion Anchors *4
8. Holder Expansion Anchors *6
9. RFID Cards *2
10.  Manual *1

Key Technical Specifications

Product Features

• High-Performance ARM Chip: Along with powerful system to enhance product stability and reliability.
• Comprehensive Protection Functions: Including over-voltage and under-voltage protection, over-current and under-current protection, over-temperature protection, and lightning protection.
• Durable Construction: The panel is constructed from PC material, and the shell is made through cast aluminum molding, ensuring a small, delicate, and durable design.
• Weather-Resistant Design: Rainproof and dustproof with an IP54 protection rating, providing robust protection against various weather conditions.

Instructions for Use

Operating Instructions
Swipe Card Start and Stop: Connect the charging gun to the electric vehicle, and swipe card for free charging initiation.
The product is equipped with two charging guns and two cards. Any card can be paired with any gun. However, once a card is used to start charging with one gun, a different card is required for the other gun. For the later charging sessions, any card can pair with the first gun. Please note that each card can only activate one gun and cannot be used interchangeably for multiple guns at a time.

Indicator Status Instructions

Operational Precautions

• During the charging process, it is strictly prohibited to forcibly pull out the charging gun directly.
• If you wish to end the charging process before it’s complete, please follow the guidelines: swipe the card to stop charging first, then disconnect the charging gun from your vehicle.
• In case of safety incidents during charging, such as abnormal sounds or wire short circuits, press the emergency stop button to cut off all power supplies and immediately contact the manufacturer for consultation.

Installation and Setup

This dual-gun AC charging station has an IP54 protection level, so it is suitable for outdoor use. It can be wall-mounted on solid walls using the provided mounting bracket. Please note that it is not suitable for installation on wooden partition walls. Additionally, you can install it on a column.
Wall Mounting Installation
Step 1: Open the package and take out the charging station mounting bracket and gun (charging plug) holder. Determine the height on a selected wall for the main unit of the charging station (recommended height: 1.4m).
Step 2: Use a marker pen to mark the wall through the 4 holes of the bracket. Position 2 gun holders about 20cm below and mark through the holes of the holders.
Step 3: Use an impact drill to create 10 holes on the wall at the marked places. Insert the expansion anchors accordingly and tap them with a hammer until they are level with the wall.
Step 4: Secure the charging station mounting bracket with 4pcs M4.819mm screws, fix the gun holder with 6pcs M440mm screws, and tighten all the screws with a screwdriver.
Step 5: Attach the rear cover of the charging station to the bracket along the grooves. Secure the bracket and the charging station with one M4*5mm screw from the top.
Step 6: Wind the charging cable round 2 gun holders and insert the 2 guns into the holders. Pull them out when needed for use.
Wall Mounting Wiring
The charging station can be wired through either internal wiring within the enclosure or external wiring from the enclosure. The wiring process is simple: connect the live wire (L) to the live wire (L), the neutral wire (N) to the neutral wire (N), and the earth wire (PE) to the earth wire (PE), ensuring correct alignment. Secure the connections using screws at the designated wiring points or terminal blocks.

Charging Station Maintenance

In normal operating conditions, this device operates within its designed lifespan without requiring specific maintenance. However, as it can be mounted outdoors, it is recommended to clean the internal surfaces every 3-4 months to prevent potential short  circuits caused by dust accumulation.

Storage Instructions and Tips

Storage
If the product is not used immediately after purchase, and requires short-term or long-term storage, it should be kept in a dry and well-ventilated indoor area. Avoid storing it in environments with high temperatures, humidity, dust, or metal powder.
Tips
Before using the charging station, please engage the handbrake in your vehicle.
After using the charging station, please replace the charging gun to its fixed position.

Appendix

Notes for Use

• The power supply used must meet the requirements of this equipment. The power cord and earth wire must be reliably grounded.
• During usage, strictly adhere to the designed parameters and operating conditions. Do not exceed the thresholds specified in the user manual to avoid potential equipment damage.
• Do not alter the specifications of electrical components or modify internal wiring or graft other circuits.
• If the charging station fails to start normally after the power supply is connected, please check whether the power supply wiring is correct.
• The equipment has limited dustproof and waterproof ability. During usage, pay attention to anti-static, moisture-proof, and waterproof measures. If the equipment has been exposed to water, immediately cut off the power and stop using it.
• The equipment has limited anti-theft function. Please install it in a safe and secure environment.
• Do not directly plug or unplug the charging gun while it is energized during the charging process to prevent irreversible damage to the charging station and the vehicle.

Troubleshooting

Symptoms| Possible Causes
Troubleshooffng| Methods
---|---|---
Charging station lights are not on.| Improper power connection| Check if there is electricity supply in the power line and ensure the power switch Is closed.
Circuit breaker tripped| The circuit breaker installed at the front end of the charging station must have a residual current tripping function. Inspect the front-end circuit breaker and ensure It is closed.
Equipment damage| Contact customer service for repairs.
Charging cannot be initiated.| Incomplete connection of the charging gun| Verify the connection between the charging gun and the vehicle socket; ensure the charging gun is fully inserted Into the socket.
Incompatibility between the card and the charging station| Use the correct card for card swiping. In case of a lost card, contact customer service to apply for a new one.
Emergency stop button has been pressed| Rotate the emergency stop switch in the direction
indicated on the button to restore normal operation.
Charging current is lower than the rated value.| Limited vehicle acceptance capacity or the vehicle is close to full charge| The equipment provides current based on the vehicles onboard charging requirements. Refer to the vehicle manual for the maximum current the vehicle canaccept.
As the vehicle battery approaches full charge, the charging current may
decrease, which is normal. – if these are not the case,
contact customer service for repairs.
Fault Indicator light is flashing.| | Contact customer service for repairs.

Issues and Explanations

1. Line Problem
   a. The power cable for a single charging station should be a minimum of 3*10 square millimeters, and its length must not exceed 40 meters. If the cable needs to be longer than 40 meters, please use a 15 square millimeters cable.
   b. For 14kW equipment, use at least a C63 2P switch.

2. Charging Initiated but No Current is Drawn
   It is possible that the vehicle’s S2 switch is not closed. Please wait for the S2 switch to close. If it remains unclosed for a long time, attempt to power on the vehicle without ignition and check.

3. Over-voltage and Under-voltage
   If the equipment’s light strip flashes yellow for 4 seconds, it may indicate over-voltage or under-voltage. Please check the wiring. Start the charging station, then use a multimeter to measure the voltage at the equipment’s entry point and the voltage at the distribution box’s entry point.

4. Leakage Alarm
   If the equipment’s light strip flashes yellow for 2 seconds, it could be due to vehicle leakage or loose screws at the equipment’s wiring entry point. First, check if the equipment’s wiring entry point is securely fastened. If it’s tightened and the issue persists, try charging with a different vehicle to test.

Note: If any abnormalities persist during usage, please consult the “Troubleshooting” section. If a specific issue cannot be resolved, cut off the power supply to the charging station and contact our customer service center.

Warranty Information

1. The warranty period for this product is two years. Please provide the purchase receipt as the warranty certificate.

2. During the warranty period, non-human faults occurring under normal usage conditions (determined by official company staff) will be

3. This equipment can enjoy the above warranty terms except for the following issues:
   • Unable to provide this warranty certificate;
   • The contents on the warranty certificate do not match the physical markings of the repaired item or have been altered.
   • Unable to provide a valid invoice.
   • Beyond the manufacturer’s specified warranty period.
   • Damage caused by improper usage, maintenance, or storage con-trary to the product user manual.
   • Damage or malfunction caused by foreign objects entering the equipment.
   • Damage caused by dismantling by individuals not authorized for warranty repairs.
   • Damage caused by force majeure (such as lightning, high voltage, earthquake, fire, flood, and other natural disasters).
   • Other unavoidable external factors resulting in faults and damage.
   • Damage caused by improper use leading to water intake or expo-sure to other liquids.
   • Damage caused by using a power source and voltage other than those specified.

4. For products beyond the warranty period or not covered by the warranty, we offer paid maintenance services.

5. This warranty only covers the above conditions and does not provide any other express or implied warranties (including merchantability, fitness for a particular purpose, and suitability for specific applications), whether in the contract, civil negligence, or other aspects. The company is not responsible for any special, incidental, or indirect damages.

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