Bella 13872 Two Tier Food Steamer Instruction Manual

: February 29, 2024
: Bella

Table of Contents

Bella 13872 Two-Tier Food Steamer
IMPORTANT SAFEGUARDS
- ADDITIONAL IMPORTANT SAFEGUARDS
GETTING TO KNOW YOUR 2-TIER FOOD STEAMER
BEFORE USING FOR THE FIRST TIME
OPERATING INSTRUCTIONS
- ADDING WATER TO THE RESERVOIR MID-CYCLE
RICE & GRAIN BOWL
CARE AND MAINTENANCE
STEAMING GUIDE
Limited TWO-YEAR Warranty
Frequently Asked Questions
Video- Product Overview
Read User Manual Online (PDF format)
Download This Manual (PDF format)

Bella 13872 Two-Tier Food Steamer

FOOD STEAMER Instruction Manual Recipe Guide

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SO-309979_13872 BELLA Food Steamer 145x210_R3.indd 1

IMPORTANT SAFEGUARDS

WARNING: When using electrical appliances, basic safety precautions should always be followed, including the following:

READ ALL INSTRUCTIONS.
Do not touch hot surfaces. Use pot holders when removing cover or handling hot containers.
To protect against electrical shock, do not immerse cord, plug or base unit in water.
Close supervision is necessary when any appliance is used by or near children.
Unplug when not in use. Unplug before putting on or taking off parts, and allow to cool before cleaning.
Do not operate any appliance with a damaged cord or plug, or after the appliance malfunctions or has been damaged in any manner. Return appliance to authorized service facility for repair.
The use of accessory attachments not recommended by this appliance manufacturer may cause hazards.
Do not use outdoors.
Do not let cord touch hot surfaces.
Do not place near hot gas or electric burner or in heated oven.
Caution when moving appliance containing hot food, other hot liquids.
Lift and open cover carefully to avoid scalding, and allow water to drip into steamer.
Do not place the unit directly under cabinets when operating as this product produces large amounts of steam.
Some water will remain in the water reservoir after the steamer has turned off; this is normal.
Do not use any steam parts in microwave or on heated surface.
Fill the reservoir with water before plugging the power cord otherwise the appliance may be damaged.
If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard.
The appliance is not intended for use by children or other persons without assistance or supervision if their physical, sensory or mental capabilities prevent them from using it safely. Children should be supervised to ensure that they do not play with the appliance.
To avoid a circuit overload, do not operate another high wattage appliance on the same circuit.
Extension cords may be used if care is exercised in their use.
If extension cord is used:
The electrical rating of the extension cord should be at least that of the appliance. (b)The longer cord should be arranged so that it will not drape over the counter or table top where it can be pulled on by children or tripped over.
Do not immerse base unit in water or other liquids.

FOR HOUSEHOLD USE ONLY SAVE THESE INSTRUCTIONS

ADDITIONAL IMPORTANT SAFEGUARDS

NOTES ON THE CORD

The provided short power-supply cord (or detachable power-supply cord) should be used to reduce the risk resulting from becoming entangled in or tripping over a longer cord. Do not use an extension cord with this product. Always plug directly into a wall outlet/receptacle.

NOTES ON THE PLUG

This appliance has a polarized plug (one blade is wider than the other). To reduce the risk of electric shock, this plug will fit in a polarized outlet only one way. If the plug does not fit fully into the outlet, reverse the plug. If it still does not fit, contact a qualified electrician. Do not modify the plug in any way.

PLASTICIZER WARNING

CAUTION: To prevent Plasticizers from migrating to the finish of the counter top or table top or other furniture, place NON-PLASTIC coasters or place mats between the appliance and the finish of the counter top or table top. Failure to do so may cause the finish to darken; permanent blemishes may occur or stains can appear.

ELECTRIC POWER

If the electrical circuit is overloaded with other appliances, your appliance may not operate properly. It should be operated on a separate electrical circuit from other appliances.

CAUTION

To prevent electric shock disconnect from the mains before removing cover.
No user serviceable parts inside. Refer servicing to qualified service personnel.

SAFETY PRECAUTION

Do not allow this unit to be exposed to rain or moisture.
Mains Supply: 120 Volts / 60Hz AC only
Connecting it to other power source may damage the unit.

GETTING TO KNOW YOUR 2-TIER FOOD STEAMER

Product may vary slightly from illustrations.

Cover
Rice Bowl
Steaming Bowl (No. 2)
Egg Holders
Steaming Bowl (No. 1)
Drip Tray
Water Inlet Drawer
Heating Element
Water Reservoir
Power Indicator Light
60 Minute Timer

BEFORE USING FOR THE FIRST TIME

Carefully unpack the 2-tier food steamer and remove all packing materials.
Wash the lid, rice bowl, the upper and lower steaming bowls, and the drip tray in warm soapy water or on the top rack of the dishwasher.
Wipe the inside of the reservoir and heating element with a damp cloth.
To assemble the steamer:
Hold the drip tray by the handles and place it into the base.
For single layer steaming, align the steaming bowl marked #1 onto the drip tray and place the clear lid on top.
For steaming with both layers, the steaming bowl marked #2 will fit securely onto the steaming bowl #1.
NOTE: The lid and rice bowl provided will work for both layers.

OPERATING INSTRUCTIONS

1. Place the unit on a flat, sturdy surface with adequate clearance.
- CAUTION: Do not place the unit under wall cabinets.
Fill the water reservoir with cold tap water to the appropriate fill line (see figure 2). Do not exceed the MAX line as overfilling will take longer to produce steam and prolong cooking time.
Place the food in the steaming bowl(s) and place the cover on the top layer.
Place the steaming bowl onto the base, plug the power cord into the wall outlet and set the timer to the desire cooking time (max 60 minutes).
When the time expires, a signal bell will be heard and the power indicator light will turn off.
Use pot holders when handling the steaming bowl, drip tray or rice bowl during or after the cooking process.
NOTE: Meat or fish should always be placed in the lower steaming bowl to avoid juices dripping on to the lower layer.
TIPS: For extra flavor, add chicken broth or white wine to the water in the reservoir. Beer, red wine, oil, extracts or fruit juices are not recommended as they may stain or damage the heater.
TIPS: You can also add herbs and spices to flavor healthy foods without adding salt. Try some suggested flavors in the steaming guide.
IMPORTANT: Arrange food at the center of the bowl and try not to block the steam vents.
IMPORTANT: the steamer unit and components are not for use in microwave or conventional ovens, or on the stove top.-

ADDING WATER TO THE RESERVOIR MID-CYCLE

The water reservoir can be safely re-filled while the machine is operating. Slide out the inlet drawer and add the desired amount of water to prolong your cycle.

Caution: Do not remove the steaming bowls or drip tray during the cooking cycle. The steam that will be emitted is scalding hot.

STEAMING EGGS

Both steaming bowls can be used for cooking eggs. There are indents that are designed to fit 8 eggs on each layer (figure 3).

RICE & GRAIN BOWL

When cooking in the rice bowl, add rice, seasonings and water directly into the bowl and fill the reservoir to the appropriate line.

IMPORTANT: Rice industry standards for one cup of rice (180mL) are not equal to one standard U.S. cup measure (240 mL). For best results with the suggested cooking time, measure according to the rice industry guidelines.

Your steamer includes a rice bowl with a 5 cup (cooked) capacity.
Accurately measure rice, water and seasonings directly into the bowl and fill the reservoir to the appropriate line.
At the minimum suggested time in the steaming guide, stir the rice and check the consistency. Be careful not to drip the condensation into the rice bowl

NOTE: The bowl can be used in both steaming trays to prepare rice, grains or foods with sauces or liquids (figure 4).

Type of rice| Combined in rice bowl| Approx. cooked rice yield| Water fill line in base| Approx. time (minutes)
---|---|---|---|---
Amount of uncooked rice| Amount of cold water
White – regular, long and medium grain| 1 cup| 1 1/2 cups| 2 cups| MAX| 19-24 mins
White – regular, long and medium grain| 2 cups| 2 1/2 cups| 4 cups| MAX| 23-28 mins
White – regular, long and medium grain| 3 cups| 3 1/2 cups| 6 cups| MAX| 27-32 mins
Brown – regular, long and medium grain| 1 cup| 1 1/2 cups| 2 cups| MAX| 28-33 mins
Brown – regular, long and medium grain| 2 cups| 3 cups| 4 cups| MAX| 32-37 mins
Extra long grain white rice| 1 cup| 1 1/3 cups| 2 cups| MAX| 50-55 mins

CARE AND MAINTENANCE

Unplug cord from outlet. Before cleaning allow steamer to cool. Never immerse the base, cord or plug in water.

Empty the drip tray / water inlet and the water reservoir.
Wash lid, steaming bowl, rice bowl and drip tray in hot, soapy water, rinse and dry all parts.
Clean reservoir with soapy water then wipe with damp cloth.
Do not use abrasive cleaners.
For more compact storage, the lower steaming bowl and the rice bowl can be stored inside the upper steaming bowl with the lid on top (figure 5).
In hard water areas, the scale may build up on the heating element. If scale is allowed to accumulate, food may not be cooked properly in the given time. Element should be cleaned every 7-10 uses. Pour 3 cups of clear vinegar into the water reservoir then fill water up to MAX level. Do not use lid, steaming bowl, rice bowl and drip tray in this procedure.
Plug in, and set timer for up to 20 minutes. When the signal bell rings, unplug cord from outlet. Allow the unit to cool completely before emptying the water reservoir. Use the cold water to rinse the water reservoir several times.

STEAMING GUIDE

VEGETABLES

Variety| Weight/or number pieces| Suggested herbs and spices| Water fill line in base| Approx. time

(minutes)

---|---|---|---|---
Artichokes, whole| 6 medium| Garlic, tarragon, dill seed| MAX| 35-38
Asparagus, spears| 1/2 -1 Ib (about 1/2” in diameter)| Lemon, thyme, bay leaves| MIN| 10-13
Beans, green/wax cut or whole| 1 Ib| Dill seed| MAX| 15-18
Broccoli, spears| 1 Ib| Cilantro, tarragon, crushed red pepper| MIN| 14-17
Cabbage| 1 Ib (about 1/2 small head)| Savory, caraway seed| MAX| 22-25
Carrots| 1 lb| Mint, dill| MIN| 16-19
Cauliflower

– whole head

(2 3/4”-3” in length)

size (about 4-

2 1/2”diameter)

– red

| 1 Ib (about 8 small, 1 1/2”-2”

in width)

FISH AND SEAFOOD

Most fish and seafood cook very quickly. Steam in small portions or in amounts as specified.
Clams, oysters and mussels may open at different times. Check the shells to avoid over cooking.
You may steam fish fillets in the rice bowl serve steamed seafood and fish plain or use seasoned butter or margarine, lemon or favorite sauces.
Adjust steaming times accordingly.

Type of fish| Amount| Water fill line in base| Approx. time (minutes)
---|---|---|---
Fillets -Sole, Flounder, other favorite fillets| 3/4 lbs

(1/4-1/2”thick)

– your favorite fish fillets

| 1/2 -3/4 Ib. (3-4 fillets;

1/4 -1/2”thick)

| MAX| 30-35
Type of seafood| Amount| Water fill line in base| Approx. time (minutes)
---|---|---|---
Clams| 1/2-1 Ib in shell| MIN| 12-17
King crab| 1 Ib (about

6 pieces)

| MIN| 15-18
Lobster -tails| 1 or 2 (7 to 8 ozs each)| MIN| 18-20
Mussels (fresh)| 1 Ib in shell| MIN| 12-14
Oysters (fresh)| About 1/2 dozen| MIN| 11-13
Scallops (fresh)| 1/2 Ib shucked| MIN| 14-17
Shrimp| 1 Ib in shell| MIN| 15-17

MEAT

Variety| Weight / or number pieces| Water fill line in base| Approx. time (minutes)
---|---|---|---
Chicken breast, boneless fillets| 1 1/4 Ibs

(4 pieces)

(4 pieces)

| MAX| 32-36
Chicken thighs, with bone| about 1 Ib

(4 pieces)

| MAX| 34-37
Poached chicken breast, split

-boneless or with bone

| 1 Ib

(2 pieces)

-Kielbasa

| Up to 1 Ibs| MIN| 17-19
Up 1 3/4 Ibs| MAX| 19-21

OTHER

Food| Weight / or number pieces| Water fill line in base| Approx. time (minutes)
---|---|---|---
Eggs

-large size hard boiled

| 1-16| MIN| 13-15
Apples| 5 medium (2 lbs)| MIN| 10-13
Tamales| 6-8| MIN| 45-55
Dumplings| 10-12| MIN| 15

Limited TWO-YEAR Warranty

SENSIO Inc. hereby warrants that for a period of TWO YEARS from the date of purchase, this product will be free from mechanical defects in material and workmanship, and for 90 days in respect to non-mechanical parts. At its sole discretion, SENSIO Inc. will either repair or replace the product found to be defective, or issue a refund on the product during the warranty period.
The warranty is only valid for the original retail purchaser from the date of initial retail purchase and is not transferable. Keep the original sales receipt, as proof of purchase is required to obtain warranty validation. Retail stores selling this product do not have the right to alter, modify, or in any way revise the terms and conditions of the warranty.

EXCLUSIONS:

The warranty does not cover normal wear of parts or damage resulting from any of the following: negligent use of the product, use of improper voltage or current, improper routine maintenance, use contrary to the operating instructions, disassembly, repair, or alteration by anyone other than qualifi ed SENSIO Inc. personnel. Also, the warranty does not cover Acts of God such as fi re, fl oods, hurricanes, or tornadoes.

SENSIO Inc. shall not be liable for any incidental or consequential damages caused by the breach of any express or implied warranty. Apart from the extent prohibited by applicable law, any implied warranty of merchantability or fi tness for a particular purpose is limited in time to the duration of the warranty. Some states, provinces or jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, or limitations on how long an implied warranty lasts, and therefore, the above exclusions or limitations may not apply to you. The warranty covers specifi c legal rights which may vary by state, province and/or jurisdiction.

HOW TO OBTAIN WARRANTY SERVICE:

You must contact Customer Service at our toll-free number: 1-866-832-4843.

A Customer Service Representative will attempt to resolve warranty issues over the phone. If the Customer Service Representative is unable to resolve the problem, you will be provided with a case number and asked to return the product to SENSIO Inc. Attach a tag to the product that includes: your name, address, daytime contact telephone number, case number, and description of the problem.

Also, include a copy of the original sales receipt. Carefully package the tagged product with the sales receipt, and send it (with shipping and insurance prepaid) to SENSIO Inc.’s address. SENSIO Inc. shall bear no responsibility or liability for the returned product while in transit to SENSIO Inc.’s Customer Service Center.

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For customer service questions or comments
1-866-832-4843

www.sensioinc.com

Frequently Asked Questions

What is the Bella 13872 Two-Tier Food Steamer?

The Bella 13872 Two-Tier Food Steamer is a multi-functional kitchen appliance that allows you to cook multiple dishes at once.

How does the Bella 13872 Two-Tier Food Steamer work?

The Bella 13872 Two-Tier Food Steamer works by using steam to cook food, which helps to retain nutrients and flavor.

What is the capacity of the Bella 13872 Two-Tier Food Steamer?

The capacity of the Bella 13872 Two-Tier Food Steamer is 1.5 liters.

How do I troubleshoot if the Bella 13872 Two-Tier Food Steamer is not producing steam?

If the Bella 13872 Two-Tier Food Steamer is not producing steam, check that there is enough water in the reservoir and ensure that the steaming trays are properly assembled.

What should I do if the Bella 13872 Two-Tier Food Steamer is not heating up properly?

To address heating issues, make sure the power cord is securely plugged in, and the unit is placed on a flat, stable surface. Check for any blockages in the steam vents that may be hindering proper heating.

How can I address any leaks or water overflow issues with the Bella 13872 Two- Tier Food Steamer?

For leaks or water overflow problems, ensure that the water reservoir is not overfilled and that all parts are correctly assembled. Check for any cracks or damage to the steaming trays.

What steps should I take if the Bella 13872 Two-Tier Food Steamer is not turning on?

If the steamer is not turning on, verify that it is properly connected to a power source and try using a different outlet. Ensure the timer is set correctly and that the unit's components are aligned.

How do I troubleshoot if the timer function on the Bella 13872 Two-Tier Food Steamer is not working correctly?

To troubleshoot timer issues, double-check the timer settings and make sure it is functioning correctly. Reset the timer if needed and ensure there are no obstructions preventing its operation.

What should I do if there is a strange odor coming from the Bella 13872 Two- Tier Food Steamer during operation?

If there is an unusual odor, clean the steamer thoroughly with a mixture of water and vinegar to remove any residue or buildup causing the smell. Run a steam cycle with this solution to freshen it up.

How can I resolve any issues with food sticking to the steaming trays of the Bella 13872 Two-Tier Food Steamer?

To prevent food sticking, lightly oil the steaming trays before use or use parchment paper to line them. Avoid overcrowding the trays to allow proper steam circulation.

What steps should I follow if the water reservoir of the Bella 13872 Two-Tier Food Steamer is not filling up properly?

If the water reservoir is not filling up, check for any blockages in the water inlet or outlet. Clean these areas and ensure there are no obstructions preventing water flow into the reservoir.

How do I clean and maintain the Bella 13872 Two-Tier Food Steamer to prevent operational issues?

Regularly clean the Bella 13872 Two-Tier Food Steamer by washing all removable parts with warm soapy water after each use. Descale the unit periodically to prevent mineral buildup that can affect performance.