SIMPLIFIRE SF-SCT43-BK Scion Trinity 43 Contemporary 3 Sided Linear Electric Fireplace Owner’s Manual

SIMPLIFIER SF-SCT43-BK Scion Trinity 43 Contemporary 3-Sided Linear

Electric Fireplace

NOTICE
DO NOT DISCARD THIS MANUAL

• Important operating and maintenance instructions are included.
• Read, understand and follow these instructions for safe installation and operation.
• Leave this manual with the party responsible for use and operation.

Congratulations!
Congratulations on selecting a SimpliFire Electric Fireplace, an elegant and clean alternative to wood and gas-burning fireplaces. The SimpliFire electric fireplace you have selected is designed to provide the utmost safety, reliability, and
efficiency.

READ CAREFULLY BEFORE ATTEMPTING TO ASSEMBLE, INSTALL, OPERATE, OR MAINTAIN THIS PRODUCT. PROTECT YOURSELF AND OTHERS BY OBSERVING ALL SAFETY INFORMATION. FAILURE TO COMPLY WITH INSTRUCTIONS COULD RESULT IN PERSONAL INJURY AND/OR PROPERTY DAMAGE.

WARNING
To reduce the risk of fire, electrical shock, or personal injury, read and understand all instructions, including safety information before plugging in and using this appliance.

IMPORTANT INSTRUCTIONS

WARNING!
Risk of Fire! Risk of Burns! Risk of Electrical Shock!

DO NOT

• Install or operate the damaged heater
• Modify heater
• Operate the heater without fully assembling all components

Hearth & Home Technologies disclaims any responsibility for, and the warranty and agency listing will be voided by the above actions.
WARNING! DO NOT operate the appliance before reading and understanding operating instructions. Failure to operate the appliance according to operating instructions could cause fire or injury.
WARNING! Improper installation, adjustment, alteration, service or maintenance can cause injury or property damage. Failure to install appliances according to Owner’s Manual could cause property damage or injury.
NOTICE! This appliance is not intended for use as a primary heat source and should not be factored as such in residential heating calculations.

IMPORTANT SAFETY INSTRUCTIONS
When using electrical appliances, basic precautions should always be followed to reduce the risk of fire, electric shock, and injury to persons, including the following:

• Read all instructions before installing this appliance.
• This appliance is hot when in use. To avoid burns, do not let bare skin touch hot surfaces.
• Keep combustible materials such as furniture, pillows, bedding, papers, clothes, etc., and curtains at least 3 ft. (0.9 m) from the front of the appliance and keep them away from the sides and rear.
• Extreme caution is necessary when any appliance is used by or near children or other at-risk individuals and whenever the appliance is left operating and unattended.
• Do not operate any appliance if it malfunctions. Disconnect power at the service panel and have the appliance inspected by a reputable electrician before reusing it.
• Do not insert or allow foreign objects to enter any ventilation or exhaust opening as this may cause an electric shock, fire, or damage to the appliance.
• To prevent a possible fire, do not block appliance fan air intakes or exhaust in any manner.
• A heater has hot and sparking parts inside. Do not use it in areas where gasoline, paint, flammable vapours or liquids are used or stored.
• Use this appliance only as described in this manual. Any other use not recommended by the manufacturer may cause fire, electric shock, or injury to persons.
• Do not operate any appliance with a damaged cord, or plug after the appliance malfunctions, or has been dropped or damaged in any manner.
• Return the appliance to an authorized service facility for examination, electrical or mechanical adjustment or repair.
• Do not use outdoors.
• Never locate an appliance where it may fall into a bathtub or water container.
• Do not run the cord under the carpeting. Do not cover the cord with throw rugs, runners, or the like. Arrange the cord away from traffic areas and where it will not be tripped over. Do not tightly coil the cord.
• Always use properly grounded, fused and polarized outlets.
• Always use ground fault protection where required by electrical code.
• To disconnect the appliance, turn the controls to “OFF” and then remove the plug from the outlet.
• Always disconnect the power before performing any cleaning, maintenance or relocation of the appliance.
• To prevent electrical shock or fire, always use a certified electrician should new circuits be required.
• When transporting or storing the appliance, keep it in a dry place free from excess vibration to avoid damage.
• Avoid the use of an extension cord because an extension cord may overheat and cause a fire. However, if you have to use an extension cord, the cord should be No. 14 AWG minimum size and rated to not less than 1875 watts.

Safety Alert Key
WARNING! Indicates a hazardous situation which, if not avoided could result in death or serious injury.
CAUTION! Indicates a hazardous situation which, if not avoided, could result in minor or moderate injury

LIMITED LIFETIME WARRANTY

Hearth & Home Technologies LLC (“HHT”) extends the following warranty for HHT gas, wood, pellet and electric hearth appliances (each a “Product” and collectively, the “Product(s)”) and certain parts outlined in the table below (“Component Part(s)”) that are purchased from a HHT authorized dealer or distributor.

WARRANTY COVERAGE
HHT warrants that the Products and their Component Parts will be free from defects in materials and workmanship for the applicable period of Warranty coverage outlined in the table below (“Warranty Period”). If a Product or Component Parts are found to be defective in materials or workmanship during the applicable Warranty Period, HHT will, at its option, repair the applicable Component Part(s), replace the applicable Component Part(s), or refund the purchase price of the applicable Product(s). The maximum amount recoverable under this Warranty is limited to the purchase price of the Product. This Warranty is transferable from the original purchaser to subsequent owners, but the Warranty Period will not be extended in duration or expanded in coverage for any such transfer. This Warranty is subject to conditions, exclusions, and limitations as described below.

WARRANTY PERIOD
Warranty coverage begins at the date of installation. In the case of new home constructions, Warranty coverage begins on the date of first occupancy of the dwelling or six months after the sale of the Product(s) by an independent, authorized HHT dealer or distributor, whichever occurs earlier. However, the Warranty coverage shall commence no later than 24 months following the date of Product shipment from HHT, regardless of the installation or occupancy date. The term “Lifetime” in the table below is defined as 20 years from the beginning date of warranty coverage for gas appliances, 10 years from the beginning date of warranty coverage for wood and pellet appliances, and 5 years from the beginning of warranty coverage for standalone gas log sets. These periods reflect the minimum expected useful lives of the designated Component Parts under normal operating conditions.

Warranty Period| HHT Manufactured Appliances and Venting
---|---
Component Parts|

Labour

|

Gas

|

Pellet

|

Wood

|

Electric

|

Venting

|

Component Parts Covered by this Warranty

1 Year

|

X

|

X

|

X

|  |

X

| All parts including handles, external enamelled components and other materials except as covered by Warranty Conditions, Warranty Exclusions, and Warranty Limitations listed

2 Years

|  |  |  |

X

|  | All parts except as covered by Warranty Conditions, Warranty Exclusions, and Warranty Limitations listed

2 years

|  | X| X|  |  | Igniters, Auger Motors, Electronic Components, and Glass

X

|  |  |  |  | Electrical components are limited to modules, remotes/wall switches, valves, pilots, blowers, junction boxes, wire harnesses, transformers and lights (excluding light bulbs)
X|  | X|  |  | Moulded Refractory Panels, Glass Liners
3 years|  | X|  |  |  | Firepots, burn pots, mechanical feeders/auger assemblies

5 years

|

X

|  |  |  |  | Burners and logs for standalone gas log sets

(Vented and Free gas log sets not sold as components of the fireplace or stove)

5 years

|

1 year

| X|  |  |  |  | Free Burners and Free Log components of

HHT-manufactured fireplaces or stoves

 | X| X|  |  | Castings, Medallions and Baffles
6 years| 3 years|  |  | X|  |  | Catalysts
7 years| 3 years|  | X| X|  |  | Manifold tubes, HHT Chimney and Terminations
10 years| 1 year| X|  |  |  |  | Burners, logs and refractory components of HHT

manufactured fireplaces or stoves

Limited Lifetime

|

3 years

|

X

|

X

|

X

|  |  |

Firebox and heat exchanger, FlexBurn® System (engine, inner cover, access cover and fireback)

1 Year| None| X| X| X| X| X| All purchased replacement parts

WARRANTY CONDITIONS

• Because HHT cannot control the quality of any Products sold by unauthorized sellers, this Warranty only covers Products that are purchased through an HHT authorized dealer or distributor unless otherwise prohibited by law; a list of HHT authorized dealers is available on the HHT branded websites.
• This Warranty is only valid while the applicable Product remains at the site of original installation.
• This Warranty is only valid in the country in which the HHT-authorized dealer or distributor that sold the applicable Product is authorized to sell the applicable Product.
• Contact your installing distributor or dealer for Warranty service. If the installing dealer or distributor is unable to provide the necessary parts, contact the nearest HHT-authorised dealer or supplier. Additional service fees may apply if you are seeking Warranty service from a dealer other than the dealer from whom you originally purchased the applicable Product.
• No HHT consumer should bear the cost of warranty service or costs incurred while servicing warranty claims (i.e., travel, gas, or mileage) when the service is performed within the terms of this Warranty. Check with your dealer or distributor in advance for any costs to you when arranging a warranty call. Travel and shipping charges for parts are not covered by this Warranty.

WARRANTY EXCLUSIONS
This Warranty does not cover the following:

• Changes in surface finishes as a result of normal use. As a heating appliance, some changes in interior and exterior surface finishes may occur. This is not a flaw and is not covered under the Warranty.
• Damage to printed, plated, or enamelled surfaces caused by fingerprints, accidents, misuse, scratches, melted items or other external sources and residues left on the plated surfaces from the use of abrasive cleaners or polishes.
• Repair or replacement of parts that are subject to normal wear and tear during the Warranty Period are not covered. These parts include paint, wood and pellet gaskets, firebricks, grates, flame guides, batteries and discolouration of glass.
• Minor expansion, contraction, or movement of certain parts causing noise. These conditions are normal and complaints related to this noise are not covered by this Warranty.
• Damages resulting from (1) failure to install, operate, or maintain the applicable Product by the installation instructions, operating instructions, and listing agent identification label furnished with the applicable Product; (2) failure to install the applicable Product by local building codes; (3) shipping or improper handling; (4) improper operation, abuse, misuse, continued operation with damaged, corroded or failed components, accident, or improperly/incorrectly performed repairs; (5) environmental conditions, inadequate ventilation, negative pressure, or drafting caused by tightly sealed constructions, insufficient make-up air supply, or handling devices such as exhaust fans or forced air furnaces or other such causes; (6) use of fuels other than those specified in the operation instructions; (7) installation or use of components not supplied with the applicable Product or any other components not expressly authorized and approved by HHT; (8) modification of the appliance not expressly authorized and approved by HHT in writing; and/or (9) interruptions or fluctuations of electrical power supply to the applicable Product.
• Non-HHT venting components, hearth connections or other accessories used in conjunction with the applicable Product.
• Any part of a pre-existing fireplace system in which an insert or a decorative gas applicable Product is installed.
• HHT’s obligation under this Warranty does not extend to the Product’s capability to heat the desired space. Information is provided to assist the consumer and the dealer in selecting the product for the application. Consideration must be given to the Product location and configuration, environmental conditions, insulation and air tightness of the structure. This warranty is void if:
• The applicable Product has been over-fired and operated in atmospheres contaminated by chlorine, fluorine, or other damaging chemicals. Over-firing can be identified by, but not limited to, warped plates or tubes, deformation/warping of interior cast iron structure or components, rust-coloured cast iron, bubbling, cracking and discolouration of steel or enamel finishes.
• The applicable Product is subjected to prolonged periods of dampness or condensation.
• There is any damage to the applicable Product due to water or weather damage which is the result of, but not limited to, improper chimney or venting installation.

LIMITATIONS OF REMEDIES AND LIABILITY
EXCEPT TO THE EXTENT PROVIDED BY LAW, HHT MAKES NO EXPRESS WARRANTIES OTHER THAN THE WARRANTY SPECIFIED HEREIN. The owner’s exclusive remedy and HHT’s sole obligation under this Warranty or in contract, tort or otherwise, shall be limited to replacement of the Component Part(s), repair of the Component Part(s), or refund of the original purchase price of the applicable Product(s), as specified above; provided, however, that (i) if HHT is unable to provide replacement of the Component Part(s) and repair of the Component Part(s) is not commercially practicable or cannot be timely made, or (ii) the customer is willing to accept a refund of the purchase price of the applicable Product(s), HHT may discharge all such obligations by refunding the purchase price of the applicable Product.

In no event will HHT be liable for any incidental or consequential damages caused by defects in the applicable Product. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This Warranty gives you specific legal rights and you may also have other rights which vary from State to State. THE DURATION OF ANY IMPLIED WARRANTY IS LIMITED TO THE DURATION OF THE EXPRESSED WARRANTY SPECIFIED ABOVE FOR THE APPLICABLE PRODUCT. Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.

GENERAL INFORMATION

Appliance Certification

MODELS: SF-SCT43-BK, SF-SCT55-BK
LABORATORY: CSA International
TYPE: Electric Air-Heaters; Fixed and Location-Dedicated

Electric Room Heaters
STANDARD: CSA C22.2 No 46-13; UL 2021 (4th Edition)
NOTICE: This installation must conform with local codes.

NOT INTENDED FOR USE AS A PRIMARY HEAT SOURCE
This appliance is tested and approved as either supplemental room heat or as a decorative appliance. It should not be factored as primary heat in residential heating calculations.

Note : The device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions:

1. This device may not cause harmful interference, and
2. This device must accept any interference received, including interference that may cause undesired operation

This equipment uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on. The user is encouraged to try to correct the interference by one or more of the following measures:

• Increase the separation between the equipment and the receiver.
• Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.

This equipment uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on. The user is encouraged to try to correct the interference by one or more of the following measures:

• Increase the separation between the equipment and the receiver.
• Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.

Unpacking and Inspecting Appliance
WARNING! DO NOT use this Electric Fireplace if any part has been underwater. Immediately call a qualified service technician to inspect and replace any part of the electrical system if necessary. Keep plastic wrapping away from children.

• Carefully remove the appliance and components from the packaging. Discard packaging.
• Carefully inspect components for any damage.
• Reference parts list to verify all parts have been received.
• Read all the instructions before starting the installation.
• Follow these instructions carefully during the installation to ensure maximum safety and benefit.

Model and Serial Number Information
The model and serial number information is located on the rating plate. The rating plate is located behind the glass on the top interior surface of the viewing area.

GETTING STARTED

Parts and Hardware

Parts and Hardware List

Part| Quantity
Appliance| 1
Instruction Manual| 1
Remote Control| 1
AAA Battery| 2
Small Crystal Stones – Clear| 2 bags
Black Embers – SF-SCT43-BK| 3 bags
Black Embers – SF-SCT55-BK| 4 bags
Large Crystal Stones – SF-SCT43-BK| 12
Large Crystal Stones – SF-SCT55-BK| 16
Log set (12 per set) – SF-SCT43-BK| 1
Log set (14 per set) – SF-SCT55-BK| 1
2 in. (51 mm) Trim| 6
1/2 in. (13 mm) Trim| 6
Flat Side Plate (shipped on the appliance)| 2
Glass Bracket & Thumb Screw with rubber

washer

| 2
ST 4*40 Screw (Appliance to Framing)| 6
Power Cord| 1

Appliance Dimensions

Tools and Supplies Needed
Before beginning the installation be sure that the following tools and building supplies are available.

• Tape measure
• Gloves
• Level
• Square
• Magnetic screwdriver, or electric screw gun with Phillips bit
• Safety glasses
• Drill
• Type NM-B Wire Strain Relief
• 3/32 slotted head screwdriver/or equivalent

Clearance to Combustibles
See Section 4.A for framing dimensions.

Minimum Clearance to Combustible Construction

• Sides…………………..0 in.
• Floor……………………0 in.
• Top……………………..0 in.
• Back……………………0 in.
• Front………………… 36 in.
• Mantel…………………0 in.
• Mantel Depth……….Unlimited.

See Figure 3.2.
WARNING! Risk of Fire! Keep electrical cords, drapery, furnishings or other combustibles at least 3 ft. (0.9 m) from the front of the electric fireplace.

Electrical Supply Circuit Requirements
Plan the location of the appliance so that it will have adequate electric power. A minimum 15 AMP, 120V/60Hz circuit is required. Additional appliances on the same circuit as this appliance may exceed the current rating of that circuit. A dedicated circuit is not required but is preferred to prevent circuit breaker trips or fuse failure.

INSTALLATION
WARNING! Risk of Personal Injury or Property Damage! Failure to install the appliance as instructed below may result in damage to the equipment and or may expose the user to the risk of fire, serious injury, illness or death.
NOTICE: These instructions are not substitutes for the requirements of local building codes. The appliance is designed for multiple installation operations. It may be built into the wall, with standard framing, or it may be wall mounted with an optional wall mount kit and/or floating mantel kit. This appliance is designed with multiple trimming options for Single-sided, 2-sided, and 3-sided configurations. See Figure 4.1.

• 2-inch (51mm) Trim, 2-sided or 3-sided
• 1/2-inch (13mm) Trim, 2-sided or 3-sided.
• Flat Side Cover Plate, 2-sided Corner or Single-Sided.

When installed in a recessed opening on an exterior wall in cooler climates, a chase may be required by local building codes to accommodate insulation. The chase should be constructed in a manner of all outside walls of the home to prevent cold air drafting problems. The chase should not break the outside building envelope in any manner The walls, ceiling, baseplate, and cantilever floor of the chase should be insulated. Vapour and air infiltration barriers should be installed in the chase as per regional codes for the rest of the home. Additionally, in regions where cold air infiltration may be an issue, the inside surfaces may be drywalled and taped (or an equivalent method may be used) to achieve maximum air tightness.
NOTICE: Insulation and other loose materials must be secured to maintain the air clearance between the appliance and the interior envelope of the wall opening. This will ensure that the appliance can circulate air to its room temperature sensor for maximum performance of the Thermostat function.

Installation Options

Framing Dimensions for Built-in Configurations

Note: Framing dimensions need to be adjusted the for thickness of chase interior wall sheathing, if applicable

Appliance Configuration

• Selecting side Trim
• 2-inch (51 mm) trim
• The included 2-inch (51 mm) trim may be installed for 3-sided or 2-sided installations. The 2-inch (51 mm) trim is required for the optional wall-mounted mantel installation.
• The 2-inch (51 mm) trim is designed for use with a 2×4 (51×102 mm) framing and 1/2 inch (13 mm) wall sheathing. 1/2-inch (13 mm) trim
• The included 1/2-inch (13 mm) trim may be installed for 3-sided or 2-sided installations. The 1/2-inch (13 mm) trim is designed for use with 1/2-inch (13 mm) wall sheathing

Flat Side Cover Plate
The flat side cover plates come installed on the appliance for shipping protection. These must be left in place for single-sided applications or 2-sided installations on the side which will be covered by finishing material.

1. To install the appropriate trim for the desired configuration, if applicable, remove the flat side cover plate from the side of the appliance by removing seven screws. See Figure 4.3.
2. Install the desired trim, 1/2-inch (13 mm) or 2-inch (51 mm), by securing the top and bottom pieces to the side with two screws each that were removed from the flat side cover plate. Attach the vertical trim with three screws. Note: The bottom trim has 4 holes. See Figure 4.3.

Installation into Construction Framing

1. Fold out the six mounting brackets. See Figure Connect to electrical service.
2. Reference Section Install the appliance into the opening reference Figure 4.5. Ensure that the weight of the appliance is fully supported by the floor or bottom framing member.
3. Level with shims if necessary.
4. Ensure that it is centred left to right, then fasten it directly to the framing with six (6) provided ST4*40 screws, one through each of the six (6) brackets.
5. Framing and Finishing for 2-inch Trim Configuration The included 2-inch (51 mm) side trim, is designed for use with a 2×4 framing and 1/2 inch (13 mm) wall sheathing.
6. Attach 2×4 framing members on the side of the framed appliance opening as shown in figure 4.5.
7. Secure side framing to the construction framing. Do not secure framing directly to the appliance. Finish with 1/2 inch (13 mm) wall sheathing.
8. If finishing with material other than 1/2 inch (13 mm) thickness make the appropriate adjustments to the framing material thickness to reach 2 inch (51 mm) overall framing and finishing material thickness on the appliance sides

Framing and Finishing for 1/2-inch trim configuration
The included 1/2-inch (13 mm) side trim, is designed for use with 1/2-inch (13 mm) wall sheathing as shown in Figure 4.6.

Secure the wall sheathing to the construction framing. Do not screw wall sheathing directly into the appliance. If finishing with material other than 1/2 inch (13 mm) thickness, shimming may be required to obtain a flush finish to the side trim. 2-Sided Corner or Single-Sided Configuration and Finishing.

For installation as 2-sided or single-sided, the included flat side plate shall be left in place on the side(s) intended to be covered with finishing material. Wall sheathing or other finishing material is to be installed covering the e side of the appliance and flat side plate. Finishing and framing material should be fastened to the construction framing and not to the appliance. See Figure 4.7.

Drywall Finishing
A corrugated splatter guard is included as a part of the packaging of the Scion Trinity. This may be used to mask the viewing area during the finishing steps of the installation. See Figure 4.8.

Figure 4.9 Install Appliance
The Scion Trinity is designed to have a clean finish and does not have a fascia trim to cover any exposed drywall edges. It is recommended to use drywall edging materials to achieve a clean edge between drywall and appliance trim. One example of this is shown in Figure 4.9 using a tear-away “L-shaped” drywall bead, available at most hardware or builder’s supply stores.

Wall Mounted Configurations
The Scion Trinity may be installed with an optional wall mount kit. Wall mounting the appliance will allow for the installation of a floating-style mantel or other custom-built surround. If wall mounting with a floating mantel without additional framing, the total weight in addition to the appliance including any mantel, finishing materials and setting objects shall not exceed 100 lbs (45 kg). See Figure 4.10. Figure 4.10.

• Appliance Weight)
• Floating Mantel Kit

An optional floating mantel kit is available for wall-mounted applications. Refer to the installation instructions included with the mantel kit for more information.

Electrical Connection / Installation
Note: All wiring must be completed before finishing the unit. All electrical connections shall be performed by a qualified electrician.
WARNING! Risk of Fire, Electrical Shock and Injury! Electrical wiring must comply with local building codes and other applicable regulations.
WARNING! Risk of Shock! Label all wires before disconnection when servicing the appliance. Wiring errors can cause improper and dangerous operations. Verify proper operation after servicing.
Note: The appliance must be connected and grounded by local codes and/or the current ANSI/NFPA 70 National Electric Code or CSA C22.1 Canadian Electrical Code. This appliance has been designed to be hard-wired for 120V. A supplied plug-in kit is also available for wall-mounted installations. A minimum 15 AMP, 120V/60Hz circuit is required. Additional appliances on the same circuit as this appliance may exceed the current rating of that circuit. A dedicated circuit is not required but is preferred to prevent circuit breaker trips or fuse failure.

Hard Wire Installation

1. Remove the terminal block cover plate located on the right end of the appliance. Keep screws for reassembly.
2. Install a wire strain relief bushing into the cover plate.
3. Terminate type NM-B wire to the terminal block, ensure connections are secure, and tighten the strain relief. Use a 3/32 slotted head screwdriver, or equivalent, to depress the spring-loaded terminals for the conductors.
4. Replace the terminal block cover plate and retaining screws.

Power Cord Installation
The appliance power cord has a three-pin NEMA-5-15P plug. The power cord should not be used unless a grounded receptacle is available.

1. Remove the terminal block cover plate located on the right end of the appliance by removing two screws. See Figure 4.12
2. Disconnect the terminal block from the three wires inside the appliance. Wires are released by disconnecting the three conductor wire connector. Discard the terminal block cover plate.
3. Connect the three conductor wire connector to the connector on the block supplied with the power cord kit. See Figure 4.12.
4. Replace the cord kit terminal block cover plate and re-retaining screws. Plug the cord into the nearest outlet. Choose a location near an outlet so an extension cord is not required.
   WARNING! Risk of Fire, Electrical Shock and Injury! Ensure the power cord is not installed so that it is pinched or against a sharp edge and ensure that the power cord is stored or secure to avoid tripping and snagging.

Appliance Final Setup
Glass Removal
Remove the two (2) ST5X8 thumb screws and retaining brackets. See Figure 4.16. Carefully remove the glass panel. Set the glass aside by placing one edge on a soft surface.

Media Placement
Note : There are no specific requirements for media installation. Crystal and log media are included, but not required. The placement instructions provided are the most popular configurations to display the included media.

Clear Crystal Media Placement
Carefully spread the small clear crystals across the ember bed. Then evenly arrange the large crystals on top of or within the small crystal media. See Figure 4.13.

Log Media Placement

1. Evenly spread the black embers and clear small crystals across the ember bed. The black embers provide a more realistic ember look than the logs.
2. Clear crystals can be mixed in if desired. Adjustments can be made for your individual preference.
3. Place the smaller logs evenly spaced on the ember bed as shown in Figure 4.14.
4. Arrange the larger logs so that one end rests on top of a smaller log. Refer to Figure 4.15 as an example.

Glass Installation

1. Set the bottom edge of the glass into the glass channel and tip back into the appliance until it rests against the glass stops.
2. Thread the two (2) ST5X8 thumb screws into the threaded holes on the glass panel. Check the alignment of the glass panel and securely tighten the screws. See Figure 4.16.

WARNING!
Risk of Fire, Electrical Shock, and Injury! Do not operate the unit if it is damaged or has malfunctioned. If you suspect the unit is damaged, call a qualified service technician to inspect and replace any part of the electrical system if necessary.

Manual Switch Function
The appliance can be operated by both a remote control and a manual button located on the appliance. Once the circuit breaker is switched ON, the main power switch can be switched to the ‘ON’ position. A beep should be heard when the power is first applied. See Figure 5.1.

Power Button
The Power button turns the power of the appliance ‘ON or OFF’.

Flame Button
By pressing the FLAME button, the unit will cycle through four flame effects.

Heater Button
The HEATER button provides three heater functions. Press once and the heater will function on LOW. Press again and the heater will function on HIGH. Press again and the heater will turn OFF. There is an eight-second delay for the heater to switch ON and OFF.

Fuel Bed Button
The Ember Bed LED light button will turn on the LED lights and cycle through 14 colour themes (13 colours and a colour rotating option).

Operating by Remote Control

• The appliance’s Main Power Switch must be in the “ON” position for the remote control to function.
• Make sure batteries are properly installed in the Remote Control.
• Battery requirements 2 x AAA batteries (included).
• The effective range of the remote is up to 16 ft.
• The remote control must be within the 16 ft. range and also be pointed directly at the face of the appliance.
• For best results, point the remote control toward the remote receiver location. See Figure 5.1.

Room Temperature and Thermostat

Function
The temperature display on the remote control is a set point for the desired temperature of the room in which the appliance is installed. The Thermostat button on the remote can be used to set the desired room temperature. The heater will only operate if the remote control temperature set point is higher than the actual room temperature. The heater will not operate if the actual temperature is greater than the remote control temperature set point. This function can also be used as a thermostat, under the following conditions:

When the remote control display is set to a desired room temperature using the thermostat button, the appliance heater will turn OFF automatically when the room temperature reaches the set point. The heater will turn ON automatically if the room temperature falls below the set point.
Note: The actual room temperature is measured by a hidden sensor located behind the glass front of the appliance. During certain situations, this sensor temperature can be slightly different than either the remote control location or the overall space being heated. For this reason, the remote control set point temperature may need to be set slightly higher or lower than the expected room temperature for the heater function to work as desired.

Resetting Temperature Cutoff Switch
The heater is protected with a safety device to prevent overheating. Should the heater overheat, an automatic cutoff will turn the heater OFF. It will not turn ON automatically without being reset. If it overheats for any reason, it can be reset by:

1. Turn appliance to OFF.
2. Shut off power at the circuit breaker.
3. Let appliance cool for 15 minutes.
4. Turn on the power at the circuit breaker.
5. Turn on the appliance with a manual switch or remote control.
   CAUTION: If you need to continuously reset the heater, contact your dealer for service.

MAINTENANCE

WARNING! Risk of Shock! Always remove power before moving or servicing. Do not immerse the appliance in water.

• Before cleaning or servicing, always turn off the appliance and remove power, by either unplugging it from the wall outlet or shutting off the circuit breaker.

• Light-accumulated dust may be removed from the appliance exterior with a soft cloth or vacuum cleaner.

• Wipe the exterior surfaces of the appliance occasionally with a slightly damp microfiber cloth using a solution of mild detergent and water. Dry thoroughly before operating the appliance.
  CAUTION! Do not allow water to run into the interior of the appliance as this could create a fire or electric shock. Always remove power before moving or servicing.

• The fan motor is factory-lubricated for life and will not require further lubrication.

• Store appliances in a clean dry place when not in use.

• WARNING! Risk of Fire! To reduce the risk of fire, do not store or use gasoline or any other flammable vapours or liquids in the vicinity of the appliance.

• WARNING! Risk of Electrical Shock! Any other servicing needed must be performed by an authorized service technician. Do not attempt to service the unit yourself.

Cleaning

Glass
Dust particles can be removed by buffing lightly with a clean dry cloth. Fingerprints and other marks can be cleaned with a cloth dampened with a quality household glass cleaner. The glass should be completely dried with a lint-free cloth or paper towel. Do not use abrasive cleaners on glass surfaces. Do not spray liquids directly onto any surface.

Metal Surface
Dust particles can be removed by buffing lightly with a clean dry cloth. A damp cloth can be used to clean painted surfaces. Do not use abrasive cleaners or chemical household cleaners. Do not spray liquids directly onto any surface.

Vents
Use a vacuum cleaner to remove dirt and dust from the heater and vent areas.

Servicing
Except for cleaning, an authorized service technician should perform any other service.
WARNING! Risk of Electrical Shock! Do Not Open! No user-serviceable parts inside. Always turn the heater off and disconnect the power before performing maintenance, service, or removal from the framed wall opening.

SimpliFire Troubleshooting Guide

Circuit breaker trips or fuse blows when the unit is turned on

| Exceeding the current rating of the circuit breaker or fuse, perhaps from operating other appliances on the same circuit as the fireplace| ****

Install the unit onto a dedicated 15 amp circuit.

Lights in the room dim while the unit is on| The unit is drawing close to the circuit’s current rating| Install the unit onto a dedicated 15 amp circuit.

The fireplace will not come on when using the manual controls on the unit

| The appliance is not plugged into an electrical outlet| Ensure the plug is connected to a working outlet.
Hard-wire connections not correct (if applicable)| Review wiring instructions to ensure correct connection.
No incoming power from the electrical outlet or electrical box| Check the fuse/breaker panel.
Defect in the control board (PCB)| Replace the control board (PCB).

The remote control does not work

| Low/dead batteries| Replace the batteries in the remote.
The remote receiver is blocked, or the remote is not pointed directly at the receiver.| Ensure the receiver is not blocked. Move closer to the appliance.
The appliance power switch is off

“O” position (if equipped)

| Turn the power switch on, to the “I” position (if equipped).
Control board (PCB) malfunction| Replace the control board (PCB).

The heater will not turn on, but

flame is functioning

| The remote is in thermostat mode and room temperature (the temperature at the appliance thermistor) is higher than the set point on the remote| Increase thermostat set point on the remote, or exit thermostat mode (press the thermostat button until no temperature set point is displayed on the remote). See the “Room Temperature and Thermostat Function” section of the manual.
The appliance has overheated and the safety thermal switch has tripped| Unplug or turn off power at the circuit breaker and allow it to cool for 15 minutes. Then plug in the unit or turn the power back on at the circuit breaker and turn the unit back on.
Defective main control board| Replace the control board (PCB).
Defective heater assembly| Replace heater assembly.

The heater shuts off automatically or won’t stay on

| ****

Room temperature (temperature at the appliance thermistor) is higher than the set point on the remote

| Increase thermostat set point on the remote, or exit thermostat mode (toggle the thermostat button until no temperature set point is displayed on the remote). See the “Room Temperature and Thermostat Function” section of the manual.
The appliance has overheated and the safety thermal switch has tripped| Unplug or turn off power at the circuit breaker and allow it to cool for 15 minutes. Then plug in the unit or turn the power back on at the circuit breaker and turn the unit back on.

The heater emits an odour

| ****

Normal operation

| It is normal for the heater to emit an odour for a brief amount of time after turning it on. It is burning off dust that has accumulated on the heater.

Flame does not move at all

| Flame rotisserie motor is stalled or malfunctioning| Cycle unit on or off. If the problem persists inspect the rotisserie and motor for blockage or interference. If no interference, replace the control board (PCB) and rotisserie motor.

Flame shudder

| Flame rotisserie contacts other internal components when spinning| Ensure the rod is straight and mounted properly and is spinning freely without spindles hitting other components.
Defective flame rotisserie motor| Replace rotisserie motor.

The Ember bed does not light up

| The Ember bed is turned off| Refer to the operation section of the user manual.
Loose wiring| Check wiring to ember bed LEDs.
Defective control board (PCB)| Replace the control board (PCB).
Defective LED lights| Replace ember bed LED lights.

SimpliFire Troubleshooting Guide (continued)

The fireplace turns on by itself

| Defective control board (PCB)| Replace the control board (PCB).
The similar infrared signal from another remote caused the unit to turn on (pre-2019 manufactured units only)| Some TV remotes may cause the fireplace to turn on for appliances manufactured before 2019. Replace the control board (PCB).

Excessive noise with the heater on

| Interference with fan blade| Inspect heater assembly and fan for obstructions or interference.
Defective blower motor| Replace heater assembly.

Grinding or rubbing noise (when the heater is off)

| ****

Rotisserie hitting or rubbing against internal components

| Ensure the rotisserie rod is straight and mounted properly and is spinning freely without spindles hitting other components. If the sound is coming from friction with the rotisserie bracket, apply grease to the contact point.

Service Parts List

Service Parts

ITEM| DESCRIPTION| COMMENTS| PART NUMBER|
---|---|---|---|---
1| Crystal Media (clear small, clear large, & black small)|  | CRYSTAL-SCION|
2| Black Glass Embers|  | EMBER-SCION|
3| Remote Receiver|  | RECEIVE-ALLUS-E| Y
4| Allusion Motor| Qty 2 req| MOTOR-ALLOWS| Y
5| PCB Board Assembly|  | PCB-SCT| Y
6| Remote|  | REMOT-ELECT-ALL| Y
7| Log Assembly|  | LOGS-SCION| Y
8| Heater Assembly| Heater & Fan| HEATER-SCT| Y
9| LED Assembly (ember bed & flame, accent LED not included)|  | LED-SC55| Y
10| Power Cord|  | PLUGIN-ALL| Y
11| Accent LED|  | ACCENT-SCT55| Y
12| Rotisserie| Rods & Cover| ROTISS-SCT55| Y
13| Flame Screen|  | FLAME-SCT55|
14| 2 Inch Trim (includes side, front top and bottom)| 8 pcs| TRIM2-SCT55|
15| 1/2 Inch Trim, Sides (for left and right sides)| 6 pcs| TRIM1-SCT|
16| Glass, Side| Pkg of 2| SDGLASS-SCT| Y
17| Side Panel| Pkg of 2| SDPANEL-SCT|
18| Front Glass|  | GLA-SCT55| Y
 | Mantle Brackets (includes hardware and brackets)|  | MANTELHW-SCT|
 | Electric Hardware Pack (Glass Retaining Brackets and Thumb Screws)| HDWR- LINEAR|

IMPORTANT: THIS IS DATED INFORMATION
Parts must be ordered from a dealer or distributor. Hearth and Home Technologies does not sell directly to consumers. Provide the model number and serial number when requesting service parts from your dealer or distributor.

Contact Information
SimpliFire, a brand of Hearth & Home Technologies
7571 215th Street West, Lakeville, MN 55044
www.hearthnhome.com

Please contact your SimpliFire dealer or customer / technical support (877-320-0730) with any questions or concerns. For the location of your nearest SimpliFire dealer, please visit www.hearthnhome.com.

DO NOT DISCARD THIS MANUAL

NOTICE

• Leave this manual with the party responsible for use and operation.
• Important operating and maintenance instructions are included.
• Read, understand and follow these instructions for safe installation and operation.

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