BOSCH WGA244AXZA Washing Machine Instruction Manual

: June 17, 2024
: Bosch

Table of Contents

BOSCH WGA244AXZA Washing Machine
Specifications
Product Information
Installation and Setup
FAQ (Frequently Asked Questions)
Safety
Installation and connection
Troubleshooting
Customer Service
Power consumption
References
Read User Manual Online (PDF format)
Download This Manual (PDF format)

BOSCH WGA244AXZA Washing Machine

BOSCH-WGA244AXZA-Washing-Machine

Specifications

Product: Washing machine WGA244AXZA
Language: English

Product Information

The Washing machine WGA244AXZA is a high-quality appliance designed for efficient and effective laundry care. It comes with a range of features to make your laundry experience convenient and hassle-free.

Installation and Setup

Unpack the appliance carefully.
Ensure the installation location meets the specified requirements.
Remove transit bolts before connecting the appliance.
Connect the appliance following the provided instructions.
Align the appliance properly for optimal performance.

Getting Started

Familiarize yourself with the appliance components such as the detergent drawer and control panel.
Before using for the first time, start an empty washing cycle to prepare the machine.

Operating Instructions

Switch on the appliance.
Select a program based on your laundry needs.
Adjust program settings if necessary.
Load laundry into the machine.
Add detergent and care products as required.
Start the program and monitor the display.
After the cycle, unload the laundry and switch off the appliance.

Additional Features

Childproof lock for safety.
Intelligent dosing system for efficient detergent usage.
Programme counter for tracking usage.

FAQ (Frequently Asked Questions)

Q: How do I activate the childproof lock?
A: To activate the childproof lock, follow the instructions provided in section 14.1 of the user manual.Q: How can I use the intelligent dosing system?
A: Refer to section 15 of the user manual for detailed instructions on using the intelligent dosing system.Q: What should I do if the appliance display shows an error?
A: In case of errors, consult the troubleshooting section of the user manual or contact customer support for assistance.

Safety

Observe the following safety instructions. 1.1General information
¡ Read this instruction manual carefully. ¡ Keep the instruction manual and the product information safe
for future reference or for the next owner. ¡ Do not connect the appliance if it has been damaged in transit. 1.2Intended use Only use this appliance: ¡ for washing machine-washable fabrics and hand-washable wool
in accordance with the care label. ¡ with tap water and commercially available detergents and care
products suitable for washing machines. ¡ in private households and in enclosed spaces in a domestic en-
vironment. ¡ up to an altitude of max. 4000 m above sea level. 1.3Restriction on user group This appliance may be used by children aged 8 or over and by people who have reduced physical, sensory or mental abilities or inadequate experience and/or knowledge, provided that they are supervised or have been instructed on how to use the appliance safely and have understood the resulting dangers. Do not let children play with the appliance. Cleaning and user maintenance must not be performed by children unless they are being supervised. Keep children under the age of 3 years and pets away from the appliance.
4

Safetyen
1.4Safe installation WARNING Risk of electric shock!
Incorrect installation is dangerous. Connect and operate the appliance only in accordance with the
specifications on the rating plate. Connect the appliance to a power supply with alternating cur-
rent only via a properly installed socket with earthing. The protective conductor system of the domestic electrical in-
stallation must be properly installed. The installation must have a sufficiently large cross section. When using a residual current circuit breaker, only use a type with the mark. Never equip the appliance with an external switching device, e.g. a timer or remote control. When the appliance is installed, the mains plug of the power cord must be freely accessible. If free access is not possible, an all-pole isolating switch must be installed in the permanent electrical installation according to the installation regulations. When installing the appliance, check that the power cable is not trapped or damaged. If the insulation of the power cord is damaged, this is dangerous. Never let the power cord come into contact with hot appliance parts or heat sources. Never let the power cord come into contact with sharp points or edges. Never kink, crush or modify the power cord.
WARNING Risk of fire! It is dangerous to use an extended power cord and non- approved adapters. Do not use extension cables or multiple socket strips. Only use adapters and power cords approved by the manufac-
turer. If the power cord is too short and a longer one is not available,
please contact an electrician to have the domestic installation adapted.
5

enSafety
WARNING Risk of injury! The high weight of the appliance may result in injury when lifted. Do not lift the appliance on your own. If this appliance is not correctly installed in a washer-dryer stack, the installed appliance may fall. Only stack the dryer on a washing machine using the connec-
tion kit from the dryer manufacturer . No other installation method is permitted. Do not install the appliance in a washer-dryer stack if the dryer manufacturer does not offer a suitable connection kit. Do not install appliances from different manufacturers and with varying depths and widths in a washer-dryer stack. Do not install a washer-dryer stack on a platform; the appliances may tip over.
WARNING Risk of suffocation! Children may put packaging material over their heads or wrap themselves up in it and suffocate. Keep packaging material away from children. Do not let children play with packaging material.
CAUTION Risk of injury! The appliance may vibrate or move when in use. Place the appliance on a clean, even, solid surface. Align the appliance using the appliance feet and a spirit level. If hoses and power cords have been laid incorrectly, this causes a tripping hazard. Lay hoses and power cords in such a way that there is no risk
of tripping. If the appliance is moved by holding onto protruding components, such as the appliance door, the parts may break off. Do not move the appliance by holding onto protruding parts.
CAUTION Risk of cutting! Touching sharp edges on the appliance may lead to cuts. Do not touch the sharp edges on the appliance.
6

Safetyen
Wear protective gloves when installing and transporting the appliance.
1.5Safe use WARNING Risk of electric shock!
If the appliance or the power cord is damaged, this is dangerous. Never operate a damaged appliance. Never pull on the power cord to unplug the appliance. Always
unplug the appliance at the mains. If the appliance or the power cord is damaged, immediately un-
plug the power cord or switch off the fuse in the fuse box and turn off the water tap. Call customer services. Page 54 An ingress of moisture can cause an electric shock. Only use the appliance in enclosed spaces. Never expose the appliance to intense heat or humidity. Do not use steam- or high-pressure cleaners, hoses or sprays to clean the appliance.
WARNING Risk of harm to health! Children can lock themselves in the appliance, thereby putting their lives at risk. Do not install the appliance behind a door as this may obstruct
the appliance door or prevent it from opening. With redundant appliances, unplug the power cord. Then cut
through the cord and damage the lock on the appliance door beyond repair so that the appliance door will no longer close.
WARNING Risk of suffocation! Children may breathe in or swallow small parts, causing them to suffocate. Keep small parts away from children. Do not let children play with small parts.
7

enSafety
WARNING Risk of poisoning! Detergents and care products may result in poisoning if consumed. If accidentally swallowed, seek medical advice. Keep detergents and care products out of the reach of children.
WARNING Risk of explosion! Laundry that has been pretreated with cleaning agents that contain solvents may cause an explosion in the appliance. Rinse pretreated laundry thoroughly with water before washing.
CAUTION Risk of injury! The covering plate may break if you stand on or climb onto the appliance. Do not stand on or climb onto the appliance. The appliance may tip over if you sit on or lean against the open door. Do not sit on or lean against the appliance door. Do not place any objects on the appliance door. Reaching into the drum while it is still turning may cause hand injuries. Wait for the drum to come to a complete stop before reaching
inside. CAUTION Risk of scalding!
When you wash at high temperatures, the detergent solution gets hot. Do not touch the hot detergent solution.
CAUTION Risk of chemical burns! If the detergent drawer is opened, detergent and care products may spray out from the appliance. Contact with eyes or skin may cause irritation. Rinse eyes and/or skin thoroughly with clean water if they come
into contact with detergents or care products. If accidentally swallowed, seek medical advice. Keep detergents and care products out of the reach of children.
8

Safetyen
1.6Safe cleaning and maintenance WARNING Risk of electric shock!
Improper repairs are dangerous. Never make any technical modifications to the appliance or its
features. Repairs to the appliance should only be carried out by trained
specialist staff. Only use genuine spare parts when repairing the appliance. If the power cord of this appliance is damaged, it must be re-
placed by the manufacturer, the manufacturer’s Customer Service or a similarly qualified person in order to prevent any risk. An ingress of moisture can cause an electric shock. Do not use steam- or high-pressure cleaners, hoses or sprays to clean the appliance.
WARNING Risk of injury! The use of non-original spare parts and non-original accessories is dangerous. Only use the manufacturer’s original spare parts and original ac-
cessories. WARNING Risk of poisoning!
Poisonous fumes may be given off if you use cleaning agents that contain solvents. Do not use cleaning agents that contain solvents.

Preventing material damage
2Preventing material Preventingmaterialdamage damage
Preventing material damage
ATTENTION! The functionality of the appliance may be impaired if you use the wrong quantity of fabric softener, detergent, care product or cleaning agent. Follow the dosage recommenda-
tions from the manufacturer. Exceeding the maximum load capacity impairs the function of the appliance. Observe the maximum load capa-
city for each programme and do not exceed it. “Programmes”, Page 25 The appliance is secured for transportation using transit bolts. Transit bolts which have not been removed may result in material damage and damage to the appliance. Before starting up the appliance, remove the transit bolts completely and keep them in a safe place. Before transport, fit the transit bolts fully in order to prevent damage in transit. Material damage may be caused if the water inlet hose is connected incorrectly. Tighten the screw connections on the water inlet until they are handtight. Connect the water inlet hose directly to the water tap, without any additional connecting elements such as adapters, extensions or valves. Ensure that the inner diameter of the water tap is at least 17 mm. Make sure that the length of the thread on the connection to the water tap is at least 10 mm.

If the water pressure is too high or too low, the appliance may not be able to operate properly. Ensure that the water pressure in
the water supply system is at least 100 kPa (1 bar) and max. 1000 kPa (10 bar). If the water pressure exceeds the maximum value specified, a pressure- reducing valve must be installed between the drinking water connection and the hose set of the appliance. Do not connect the appliance to the mixer tap of an unpressurised hot-water boiler. Modified or damaged water hoses may result in material damage and damage to the appliance. Never kink, crush, modify or cut through water hoses. Only use the water hoses supplied with the appliance or genuine spare hoses. Never re-use water hoses that have been used before. Operating the appliance using water that is dirty or too hot may lead to material damage and damage to the appliance. Only operate the appliance with cold mains water. Unsuitable cleaning products may damage the surfaces of the appliance. Do not use harsh or abrasive detergents. Do not use cleaning products with a high alcohol content. Do not use hard scouring pads or cleaning sponges. Clean the appliance with nothing but water and a soft, damp cloth. Remove all detergent residue, spray residue or other residues immediately if they come into contact with the appliance.

10

Environmental protection and saving energyen

3Environmental protec- Environmentalprotectionandsavingenergy tion and saving energy
Environmental protection and saving energy
3.1Disposing of packaging
The packaging materials are environmentally compatible and can be recycled. Sort the individual components by
type and dispose of them separately.
3.2Save energy and conserve resources
If you follow these instructions, your appliance will use less electricity and less water.
Choose programmes with low temperatures and longer wash times and use maximum load capacity. a Energy consumption and water
consumption is most efficient.
Add detergent based on the laundry’s degree of soiling. a For light to normal soiling, a smal-
ler amount of detergent is sufficient. Observe the dosage recommendation from the detergent manufacturer.
Reduce the washing temperature for lightly and normally soiled laundry. a At lower temperatures, the appli-
ance consumes less energy. For light to normal soiling, lower temperatures than indicated on the care label are also sufficient.

Set the maximum spin speed if you want to dry the laundry in the tumble dryer afterwards. a The drier the laundry, the shorter
the programme duration when drying which, in turn, reduces energy consumption. A higher spin speed reduces the residual moisture in the laundry and increases the volume of the spin noise.
The appliance has a continuous automatic load adjustment function. a Depending on the type of fabric
and load capacity, the continuous automatic load adjustment function optimally adjusts the water consumption and programme duration.
The appliance comes with an AquaSensor. a During the rinse cycle, the Aqua-
Sensor checks the degree of turbidity of the rinsing water, and adjusts the duration and number of rinse cycles accordingly.
3.3Energy saving mode
If you do not use the appliance for an extended period, it automatically switches to energy-saving mode. Energy-saving mode ends when you use the appliance again.

Installation and connection

4Installation and con- Installationandconnection nection
Installation and connection
4.1Unpacking the appliance
ATTENTION! Objects remaining in the drum that are not designed for operation with the appliance may cause material damage and damage to the appliance. Remove these objects, along with
all supplied accessories, from the drum before starting the appliance. 1. Remove any packaging and protective covers completely from the appliance. “Disposing of packaging”, Page 11 2. Check the appliance for visible damage. 3. Open the door. 4. Remove any accessories from the drum. 5. Close the door.
4.2Contents of package
After unpacking all parts, check for any damage in transit and completeness of the delivery. ATTENTION! If the appliance is operated with incomplete or defective accessories, the appliance may not be able to operate properly, or this may result in material damage or damage to the appliance. Do not operate the appliance with
incomplete or defective accessories.

Replace the accessories in question before operating the appliance. “Accessories”, Page 29
Note: The appliance has been tested at the factory to check it is in working order. As a result, water stains may remain in the appliance. These marks will disappear after the first wash cycle. The delivery consists of the following: ¡ Washing machine ¡ Accompanying documents ¡ Transit bolts
“Removing the transit bolts”, Page 13 ¡ Cover caps ¡ Water inlet hose “Connecting the water inlet hose”, Page 14
4.3Requirements for the installation location
WARNING Risk of electric shock! The appliance contains live parts. Touching live parts is dangerous. Do not operate the appliance
without a cover cap.
WARNING Risk of injury! When using the appliance on a base, the appliance may tip over. Always secure the feet of the appli-
ance to a base using the manufacturer’s fixing brackets Page 29 before using the appliance for the first time.

12

ATTENTION! If residual water in the appliance freezes, this may cause damage to the appliance. Do not install or operate this appli-
ance anywhere that is liable to experience frost or outdoors. If the appliance is tilted at an angle greater than 40°, residual water may leak out of the appliance and cause material damage. Tilt the appliance carefully. Transport the appliance in an upright position.

Installation loca- Requirements tion

Base

Secure the appliance with fixing brackets Page 29.

Wooden joist floor Kitchen unit

Place the appliance on a waterresistant wooden board (minimum thickness of 30 mm) which is screwed tightly to the floor. Only install the appliance underneath a continuous worktop that is securely connected to adjacent cabinets. Required niche width: 60 cm.

Installation and connectionen

Installation loca- Requirements tion

Against a wall

Do not trap the power cord or the hoses between the wall and the appliance.

4.4Removing the transit bolts
The appliance is secured for transportation using transit bolts on the rear of the appliance. Note: Keep the transit bolt screws and the sleeves in a safe place for future transport. “Inserting the transit bolts”, Page 53
1. Pull the hoses out of the holders.

13

enInstallation and connection 2. Unscrew and remove all of
the screws for the 4 transit bolts using a WAF 13 wrench.

5. Put on the 4 cover caps.

3. Remove the power cable from the holder.

6. Push the 4 cover caps downwards.

4. Remove the 4 sleeves.

Note: To install the transit bolts to transport the appliance, perform these steps again in the reverse order.
4.5Connecting the appliance
Connecting the water inlet hose 1. Connect the water inlet hose.

14

2. Connect the water inlet hose to a tap (26.4 mm = 3/4″).

Installation and connectionen

Plastic pipe with rubber sleeve or gully

Fix and secure the water outlet hose with an elbow. “Accessories”, Page 29

3. Open the water tap carefully and check that the connection points are tight.

Water outlet connection types This information is intended to help you to connect this appliance to the water outlet.

ATTENTION! When draining, the water outlet hose is subject to water pressure and may come loose from the installed connection point. Secure the water outlet hose
against unintentional loosening.

Note: Observe the draining heights. The maximum draining height is 100 cm.

Siphon

Secure the connection point with a (2440 mm) hose clamp.

Connecting the appliance to the electricity supply Note: Your electrical domestic installation for this appliance must comply with the local legal provisions and safety regulations, and should include a residual current circuitbreaker.
1. Insert the mains plug of the appliance’s power cable in a socket nearby. The connection details of the appliance can be found under Technical data Page 55.
2. Check the mains plug is inserted properly.

Sink

Fix and secure

the water outlet

hose with an el-

bow.

“Accessories”,

Page 29

15

enInstallation and connection
4.6Aligning the appliance
In order to reduce noise and vibration and to prevent the appliance from moving, align the appliance correctly. 1. Use a WAF 17 wrench to loosen
the lock nuts in a clockwise direction.

3. Use a WAF 17 wrench to tighten the lock nuts against the housing until they are hand-tight.

In doing so, hold the foot tight and do not adjust its height. 2. To align the appliance, turn the appliance feet. Check that the appliance is level using a spirit level.

All appliance feet must stand firmly on the ground.

16

Familiarising yourself with your applianceen
5Familiarising yourself with your appliance Familiarisingyourselfwithyourappliance
Familiarising yourself with your appliance
5.1Appliance
You can find an overview of the parts of your appliance here.

3

4

56

2

7

1

On certain models, specific details such as the colour and shape may differ from those pictured.

1

Maintenance flap for the drain pump Page 38

2 Door

3 Detergent drawer Page 17

4 Control panel Page 18

5 Water outlet hose Page 15

6 Power cord Page 15

7 Transit bolts Page 13

5.2Detergent drawer
Note: Observe the manufacturer’s instructions on the use and dosage of the detergent and care product and the information in the programme descriptions.

17

enFamiliarising yourself with your appliance
1 2 3

Manual dosing compartment
: Dispenser for fabric softener
: Dispenser for liquid detergent

123

5.3Control panel
You can use the control panel to configure all functions of your appliance and to obtain information about the operating status.

2

3

4

1

4

1 Programmes Page 25

2

Programme selector Page 30

3 Display Page 20

4 Buttons Page 23

18

6Before using for the Beforeusingforthefirsttime first time
Prepare the appliance for use. Beforeusingforthefirsttime
6.1Starting an empty washing cycle
Your appliance was inspected thoroughly before leaving the factory. To remove any residual water, run the first wash cycle without any laundry. 1. Turn the programme selector to
Drum Clean. 2. Close the door. 3. Pull out the detergent drawer. 4. Pour approx. 1 litre of water into
the manual dosing compartment.

Before using for the first timeen 5. Add washing powder that contains
a bleaching agent to the manual dosing compartment.
To prevent foaming, use only half of the amount of detergent recommended by the detergent manufacturer for light soiling. Do not use detergent suitable for woollens or delicates. 6. Push in the detergent drawer. 7. Press Start/Reload to start the programme. a The display shows the remaining programme duration. a After the programme has ended, the display shows: End. 8. Start the first wash cycle or set the programme selector to Off to switch off the appliance. “Basic operation”, Page 30

19

enDisplay
7Display Display
The Display display shows the current settings, options or relevant information.

Example: Display Display 0:40 1
1
9.0 1 – 1400 – 90
1 Example

Description Expected programme duration or programme time remaining in hours and minutes. Program end time “Buttons”, Page 23 Recommendation for the maximum load capacity for the selected program in kg. Set spin speed in rpm. “Buttons”, Page 23
: No spin cycle, draining only Set temperature in °C. “Buttons”, Page 23
(cold) Start, cancel or pause ¡ Lights up: The programme is running and can be can-
celled or paused. ¡ Flashes: The programme can be started or continued. Prewash Programme status

20

Display End
1 Example

Displayen
Description Wash Programme status Rinse Programme status Spin Programme status Program end Programme status Steaming Programme status ¡ Lights up: The childproof lock is activated. ¡ Flashes: The childproof lock is activated and the appli-
ance has been operated. “Deactivating the childproof lock”, Page 32 The crease-reduction function is activated. “Buttons”, Page 24 Additional rinse cycle is activated. “Buttons”, Page 24 Shortened programme length is activated. “Buttons”, Page 23 Blood The stain type is activated. Cosmetics The stain type is activated. Cooking fat/cooking oil The stain type is activated. Tea The stain type is activated. Flashes: Drum cleaning is required. Run the Drum Clean programme for cleaning and caring for the drum and the outer tub. “Cleaning the drum”, Page 36 ¡ Lights up: The intelligent dosing system for liquid detergent is activated. ¡ Flashes: The fill level of the dispenser is below the minimum level. “Intelligent dosing system”, Page 32 (liquid detergent)
21

enDisplay Display
50 ml1
E:35 / -101 1 Example

Description ¡ Lights up: The intelligent dosing system for fabric
softener is activated. ¡ Flashes: The fill level of the dispenser is below the min-
imum level. “Intelligent dosing system”, Page 32
(fabric softener) Basic dosage for detergent or fabric softener. “Basic dosage”, Page 34 Flashes: The voltage control system has paused the programme due to impermissible voltage drops. Note: The programme continues when the voltage is permissible again. ¡ Lights up: The door is locked and cannot be opened. ¡ Flashes: The door is not closed properly. ¡ Off: The door is unlocked and can be opened.
¡ No water pressure. ¡ The water pressure from the tap is too low.
The detergent drawer has not been pushed in fully. Error code, error display, signal. “Troubleshooting”, Page 42

22

Buttonsen

8Buttons Buttons

The Buttons selection of programme settings depends on the programme that is set.

Button

Selection

Start/Reload ) ¡ Start ¡ Cancel ¡ Pause

Speed Perfect ¡ Activate ¡ Deactivate

Anti Stain

Multiple selection

-DOS

¡ Activate ¡ Deactivate ¡ Basic dosage

Ready in

Up to 24 hours

Temp. °C Spin Speed

– 90 – 1400

3 sec.

¡ Activate ¡ Deactivate

More information Start, cancel or pause the programme.
Activate or deactivate a shorter programme duration. Note: Energy consumption increases. The washing result is not affected by this. Select the type of stain. The temperature, drum movement and soaking time are all adjusted to suit the type of stain. Briefly press the button to activate or deactivate the intelligent dosing system for fabric softener or liquid detergent . Press the button for approx. three seconds to set the basic dosage. “Intelligent dosing system”, Page 32 Set the programme end time. The programme duration is already included in the set number of hours. Once the programme has started, the programme duration is displayed. Adjust the temperature. Set temperature in °C. Adjust the spin speed or deactivate the spin cycle. Set spin speed in rpm. If is selected, the water is drained and the spin cycle is deactivated. The laundry stays wet inside the drum. “Childproof lock”, Page 32

23

enButtons
Button Rinse Plus

Selection ¡ Activate ¡ Deactivate

Easy iron

¡ Activate ¡ Deactivate

More information Activate or deactivate an additional rinse cycle. Recommended for particularly sensitive skin or in regions with very soft water.
Activate or deactivate the reduced creasing programme. In order to reduce creasing in the laundry, the spin cycle and the spin speed are adapted. Note: The laundry has a higher residual moisture after washing. To reduce creasing, hang up the laundry immediately after washing.

24

Programmesen

9Programmes Programmes

Programmes
Note: The laundry’s care labels provide you with additional information on programme selection.

Programme

Description

Max. load

(kg)

Cottons

Wash hard-wearing items made of cotton, linen or blended fabrics. Also suitable as a short programme for normally soiled laundry when you activate Speed Perfect. Programme setting: ¡ Max. 90 °C ¡ Max. 1400 rpm

9.0 5.0 1

Cottons Eco

Wash hard-wearing items made of cotton, linen or 9.0 blended fabrics. Energy- saving programme. Note: To save energy, the actual washing temperature may deviate from the set washing temperature. The washing performance meets legal requirements. Programme setting: ¡ Max. 90 °C ¡ Max. 1400 rpm

Easy Care

Wash items made from synthetic or blended fab- 4.0 rics. Programme setting: ¡ Max. 60 °C ¡ Max. 1000 rpm

Mix

Wash items made from cotton, linen, or synthetic or 4.0

blended fabrics.

Suitable for lightly soiled laundry.

Programme setting:

¡ Max. 60 °C

¡ Max. 1400 rpm

Delicates/Silk

Wash delicate, washable items made from silk, vis- 2.0 cose and synthetic fabrics. Use a detergent that is suitable for delicates or silk. Note: Wash especially delicate items or items with hooks, eyelets or clips in a mesh laundry bag.

1 Speed Perfect activated 2 Washing not possible

25

enProgrammes

Programme

Description

Programme setting: ¡ Max. 40 °C ¡ Max. 800 rpm

Wool

Hand- or machine-washable items that are made from wool or contain wool. To prevent the laundry from shrinking, the drum moves the items very gently with long pauses. Use a detergent that is suitable for wool. Programme setting: ¡ Max. 40 °C ¡ Max. 800 rpm

Rinse

Rinse and then spin the laundry, and drain the water. Programme setting: Max. 1400 rpm

Spin/Drain Spin the laundry and drain the water. If you only want to drain the water, activate . The laundry is not spun. Programme setting: Max. 1400 rpm

AllergyPlus

Wash hard-wearing items made from cotton, linen or blended fabrics. Suitable for allergy sufferers and for strict hygiene requirements. Note: Once the set temperature has been reached, it remains constant throughout the entire washing process. Programme setting: ¡ Max. 60 °C ¡ Max. 1400 rpm

Steam

Suitable for shirts, T-shirts and similar fabrics made

(Easy Ironing from cotton, linen or blended fabrics.

Steam Assisted) Programme for warming and steaming dry items

using steam in order to hang them up once the

programme has ended or to make them easier to

iron.

The programme’s maximum load is five shirts or

five t-shirts.

Activate Speed Perfect if you only want to

steam one item of laundry.

1 Speed Perfect activated 2 Washing not possible

Max. load (kg) 2.0
6.5
– 2

26

Programmesen

Programme

Description

Max. load

(kg)

Notes ¡ Immediately after the programme ends, hang up
the warm, steamed items or iron them. ¡ The laundry is not washed or cleaned. Do not
use any detergent or cleaning products. ¡ The steam is hot and may cause damage to cer-
tain fabrics or fabric types. The programme is therefore not suitable for outdoor clothing or items made from silk or wool, such as jumpers.

Automatic 40°C

Wash hard-wearing items made from cotton, or syn- 6.0 thetic or blended fabrics. The degree of soiling and the type of fabric are automatically detected. The washing process is adapted. Note: The temperature and spin speed cannot be adjusted in this programme and are set automatically. The maximum temperature is 40 °C. The maximum spin speed is 1400 rpm.

Duvet

Wash pillows or quilts stuffed with synthetic fibres 2.5 or down fillings. Wash large items separately. Use a detergent that is suitable for down or delicates. Use sparingly. Do not use fabric softener. Note: To prevent excessive foaming, remove air from laundry items by rolling them up before you wash them.

Programme setting: ¡ Max. 60 °C ¡ Max. 1000 rpm

Drum Clean

Clean and care for the drum.

2

Use this programme in the following cases:

¡ Before using the appliance for the first time

¡ If you regularly wash at temperatures of 40 °C or

lower

¡ After a prolonged period of non-use

1 Speed Perfect activated 2 Washing not possible

27

enProgrammes

Programme

Description

Max. load

(kg)

Use washing powder that contains bleach. Place the washing powder containing bleach in the manual dosing compartment. “Detergent drawer”, Page 17 Halve the amount of detergent to avoid foaming. Do not use fabric softener. Do not use liquid detergent or detergent that is intended for woollens or delicates.

Note: The drum cleaning indicator flashes to remind you if you have not used a programme at 60 °C or higher for a long time.

Super Quick 15’/ 30′ /

Wash items made from cotton, or synthetic or blen- 4.0

ded fabrics.

2.01

Short programme for small items of lightly soiled

laundry.

The programme duration is approx. 30 minutes.

If you wish to reduce the programme duration to 15

minutes, activate Speed Perfect. The maximum

load is reduced to 2.0 kg.

Programme setting:

¡ Max. 40 °C

¡ Max. 1000 rpm

1 Speed Perfect activated 2 Washing not possible

28

Accessoriesen

10Accessories Accessories

Use Accessories original accessories. These have been made especially for your appliance. Note: Some accessories are available in other colours. Contact “Customer Service”, Page 54.

Water inlet hose extension Fixing brackets Elbow Platform
Washing machine cleaners

Use

Order num-

ber

Extend the water inlet hose for cold water WMZ2381 or AquaStop (approx. 2.50 m).

Improves the stability of the appliance.

WMZ2200

Secure the water outlet hose in place.

00655300

Install the appliance at a raised height so WMZ20490 that it can be easily loaded and unloaded.

Cleaning products for maintaining the ap- 00311929 pliance interior.

11Laundry Laundry
Laundry
11.1Preparing the laundry
ATTENTION! Objects remaining in the laundry may damage the laundry and the drum. Remove all items from any pock-
ets in your laundry before using the appliance. Note The appliance and fabrics are protected when you prepare your laundry. ¡ Brush off sand and soil ¡ Sort the laundry according to colour and textiles and observe the care labels ¡ Close all zips, Velcro fasteners, hooks and eyes ¡ Tie cloth belts, cloth straps and cords together

¡ Remove curtain fittings and lead strips
¡ Wash small or particularly delicate items in a mesh washing bag
¡ Wash large and small items of laundry together
¡ Wash laundry with fresh stains immediately
¡ Pretreat laundry with dried stains and wash several times
¡ Load the laundry unfolded into the drum
12Detergents and care Detergentsandcareproducts products
The manufacturer’s instructions for Detergentsandcareproducts use and dosage can be found on the packaging. Notes ¡ When using liquid detergents, only
use liquid detergents that are selfflowing
29

enBasic operation ¡ Do not mix different liquid deter-
gents ¡ Do not mix detergent and fabric
softener ¡ Do not use products that have ex-
pired or are highly congealed ¡ Do not use products containing
solvents, caustic agents or volatile substances ¡ Do not use dyes regularly as fixing salt can damage stainless steel ¡ Do not use color-bleaching agents in the appliance ¡ Do not pour vinegar into the dispensers Page 33 of the intelligent dosing system
13Basic operation Basicoperation
Basic operation
13.1Switching on the appliance
Requirement: The appliance has been correctly installed and connected. “Installation and connection”, Page 12 Turn the programme selector to a
programme. a An audible function test is carried
out.
13.2Setting a programme
1. Turn the programme selector and set the required programme. “Programmes”, Page 25
2. If required, adjust the programme settings. “Adjusting the programme settings”, Page 30
30

13.3Adjusting the programme settings
Requirement: A programme has been set. “Setting a programme”, Page 30 Adjust the programme settings.
“Buttons”, Page 23 Notes ¡ The programme settings are not
saved permanently for the programme. ¡ The setting is saved if you activate or deactivate the intelligent dosing system.
13.4Loading laundry
Note: To prevent creasing, note the maximum load for the programmes. “Programmes”, Page 25 Requirements ¡ The laundry is prepared and sor-
ted. “Laundry”, Page 29 ¡ The drum is empty. 1. Open the door. 2. Place the laundry in the drum. 3. Close the door. Ensure that there is no laundry trapped in the door.
13.5Adding detergent and care product
For programmes in which intelligent dosing is not possible or desirable, you can add detergent manually. Tip: In addition to intelligent dosing, you can also add additional care product for laundry, e.g. stain remover, starch or bleach, to the manual dosing compartment. Do not add any additional detergent to the manual dosing compartment to avoid overdosage and/or foaming.

Note: Observe the information about detergents and care products Page 29. 1. Pull out the detergent drawer. 2. Pour in detergent.
“Detergent drawer”, Page 17 3. If required, add the care product. 4. Push in the detergent drawer.
13.6Starting the programme
Requirement: A programme is set. “Setting a programme”, Page 30 Press Start/Reload. a The drum rotates and load detec-
tion takes place. This can take up to 2 minutes, after which water enters the drum. a The display shows the programme duration or the programme end time. a After the programme has ended, the display shows: End.
13.7Adding laundry
After the programme starts, you can remove or add laundry depending on the programme status. 1. Press Start/Reload.
The appliance pauses. Note: If you want to add laundry, follow the instructions on the display. “Display”, Page 22 2. Open the door. 3. Add or remove laundry. 4. Close the door. 5. Press Start/Reload.
13.8Cancelling the programme
1. Press Start/Reload. 2. Open the door.

Basic operationen The appliance door remains locked for safety reasons if the temperature and water levels are high. If the temperature is high, start
the Rinse programme. If the water level is high, start
the Spin programme or select a suitable programme for draining. “Programmes”, Page 25 3. Remove the laundry. “Unloading the laundry”, Page 31
13.9Unloading the laundry
1. Open the door. 2. Remove the laundry from the
drum.
13.10Switching off the appliance
1. Turn the programme selector to Off .
2. Turn off the tap. 3. Wipe the rubber gasket dry and re-
move any foreign objects.
4. Leave the appliance door and detergent drawer open so that residual water can evaporate.

31

enChildproof lock
14Childproof lock Childprooflock
Secure Childprooflock your appliance against being operated unintentionally using the controls.
14.1Activating the childproof lock
Press and hold the two 3 sec. buttons for approx. 3 seconds.
a The display shows . a The control elements are locked. a The childproof lock remains active
even after the appliance has been switched off and in the event of a power cut.
14.2Deactivating the childproof lock
Requirement: To deactivate the childproof lock, the appliance must be switched on. Press and hold the two 3 sec.
buttons for approx. 3 seconds. a goes out in the display.
15Intelligent dosing sys- Intelligentdosingsystem tem
The optimum quantities of liquid de- Intelligentdosingsystem tergent and fabric softener are dispensed automatically depending on the programme and settings.
15.1Starting the programme with intelligent dosing system
If you do not want to dose liquid detergent and fabric softener manually, use the intelligent dosing system.

This function is available depending on the selected programme and is activated automatically. Note If you are using the intelligent dosing system, do not add additional detergent or fabric softener into the compartment for manual dosing. “Adding detergent and care product”, Page 30 If you want to dose manually for a set programme, observe the following information: ¡ Deactivate the intelligent dosing
system before starting the programme. The selected settings are retained even after the appliance has been switched off. “Buttons”, Page 23 ¡ Pour detergent or fabric softener into the compartment for manual dosing. “Adding detergent and care product”, Page 30 ¡ Activate the intelligent dosing system once the programme has ended. “Buttons”, Page 23 Requirements ¡ The laundry is prepared. “Preparing the laundry”, Page 29 ¡ The laundry is sorted. ¡ The laundry is placed in the appliance. “Loading laundry”, Page 30 ¡ The programme is set. “Setting a programme”, Page 30 ¡ The intelligent dosing system is activated. “Display”, Page 22 1. Fill the dispensers. “Filling the dispensers”, Page 33

32

To replace the contents of the dispenser with another product, clean the detergent drawer. “Cleaning the detergent drawer”, Page 37 2. If required, adjust the contents of the dispenser. 3. If required, adjust the basic dosage Page 34. 4. If required, adjust the programme settings. “Adjusting the programme settings”, Page 30 5. Start the programme. “Starting the programme”, Page 31 6. Remove the laundry. “Unloading the laundry”, Page 31
15.2Filling the dispensers
If you want to use the intelligent dosing system or if the appliance displays a notification during operation of the appliance, fill the dispensers. Note: Fill the dispensers only with suitable detergent and care products Page 29. If you want to add more liquid detergent or fabric softener in the dispenser, use the same product. If you want to replace the liquid detergent or fabric softener in the dispenser with another product, clean the detergent drawer beforehand. “Cleaning the detergent drawer”, Page 37 Requirement: The display shows a notification to fill the dispenser. “Display”, Page 22 1. Pull out the detergent drawer.

Intelligent dosing systemen 2. Open the dispenser cover.
3. Pour liquid detergent and fabric softener into the relevant dispensers. “Detergent drawer”, Page 17
Do not exceed the marking for the maximum fill level when filling. 4. Close the dispenser cover. Note: To prevent the liquid detergent or fabric softener from drying out, close the dispenser cover immediately after filling. 5. If required, pour washing aid into the compartment for manual dosing. “Adding detergent and care product”, Page 30 6. Push in the detergent drawer. 7. Adjust the basic dosage Page 34.

33

enIntelligent dosing system
15.3Basic dosage
The basic dosage depends on the manufacturer’s instructions for the detergent, the water hardness and the degree of soiling of the laundry. Always set a basic dosage that corresponds to the dosage for a standard load of 4.5 kg. Adjusting the basic dosage 1. Press and hold -DOS for ap-
prox. 3 seconds. a The display shows the basic
dosage set for . 2. To adjust the basic dosage for ,
press -DOS. 3. To adjust the setting, press . 4. To end the setting process, wait
briefly.
34

Basic settingsen
16Basic settings Basicsettings
You Basicsettings can configure the basic settings for your appliance to meet your needs.
16.1Overview of the basic settings

Basic setting Programme position

End signal

2

Button signal 3

Drum cleaning 4 reminder Programme 5 counter 1 Example

Value
0 (off) 1 (quiet) 2 (medium) 3 (loud) 4 (very loud) 0 (off) 1 (quiet) 2 (medium) 3 (loud) 4 (very loud) On OFF 421

Description Set the volume of the signal at the end of the programme.
The volume of the audible signal emitted when the buttons are pressed.
Activate or deactivate the reminder to clean the drum. Display the number of finished programmes.

35

enProgramme counter
16.2Changing the basic settings
1. Set the programme selector to position 1.
2. Press Spin Speed and, at the same time, turn the programme selector to position 2.
a The display shows the current value.
3. Set the programme selector to the required position. “Overview of the basic settings”, Page 35
4. To change the value, press Ready in.
5. To save the changes, switch off the appliance.

18Cleaning and servi- Cleaningandservicing cing
To keep your appliance working effi- Cleaningandservicing ciently for a long time, it is important to clean and maintain it carefully.
18.1Cleaning the drum
CAUTION Risk of injury! Permanently washing at low temperatures and a lack of ventilation for the appliance may damage the drum and cause injury. Regularly run a programme for
cleaning the drum or wash at temperatures of at least 60 °C. Leave the appliance to dry after every operation with the door open, and leave the detergent drawer to dry. Run the Drum Clean programme without laundry and with a cleaning agent for caring for the inside of the appliance “Accessories”, Page 29 or with washing powder that contains bleach.

17Programme counter Programmecounter
The program counter displays the Programmecounter number of finished programmes.
17.1Calling up the programme counter
1. Set the programme to position 1. 2. Press Spin Speed and set the pro-
gramme to position 2 at the same time. 3. Set the programme to position 5.

36

18.2Cleaning the detergent drawer
If you want to replace the liquid detergent or fabric softener in the dispenser with another product or if the detergent drawer is dirty, clean the detergent dispenser. ATTENTION! The pump unit contains electrical components. Electrical components may be damaged if they come into contact with liquids. Do not clean the pump unit in the
dishwasher and do not immerse it in water. Protect the electrical connection on the rear against water, detergent and fabric softener residue. 1. Switch off the appliance. “Switching off the appliance”, Page 31 2. Pull out the detergent drawer. 3. Press down on the insert and remove the detergent drawer.

Cleaning and servicingen 4. Remove the pump unit.
5. Unclip the detergent drawer cover and remove it.
6. Empty the detergent drawer.

37

enCleaning and servicing 7. Clean the pump unit with a damp
cloth.

8. Clean the detergent drawer and the cover with a soft, damp cloth or hand shower.

10.Clean the housing of the detergent drawer in the appliance.

9. Dry the detergent drawer, cover and pump unit and reinsert them.

11.Push in the detergent drawer.
18.3Cleaning the drain pump
Clean the drain pump regularly, at least once a year, as well as in the event of faults, e.g. blockages or rattling noises. Emptying the drain pump 1. Turn off the tap. 2. Switch off the appliance.
“Switching off the appliance”, Page 31 3. Disconnect the appliance’s mains plug from the power supply.

38

4. Open and remove the maintenance flap.

Cleaning and servicingen

CAUTION – Risk of scalding!

When you wash at high temperat-

ures, the detergent solution gets

hot.

Do not touch the hot detergent solution.

To allow the detergent solution to flow out into the container, remove the sealing cap.

5. Slide a sufficiently large container under the opening.

8. Firmly press on the sealing cap. 6. Take the drain hose out of the
holder. 9. Insert the drain hose into the holder.

39

enCleaning and servicing
Cleaning the drain pump Requirement: The drain pump is empty. Page 38 1. Since water may remain in the
drain pump, unscrew the pump cap carefully. The filter insert in the pump
housing may become stuck due to coarse particles of dirt. Loosen the dirt and remove the filter insert.

4. Insert the pump cap. Ensure that the parts of the pump cap are correctly assembled.

5. Screw the pump cap as far as it will go.

2. Clean the interior, the thread on the pump cap and the pump housing. The handle on the pump cap must be in a vertical position. 6. Insert and close the maintenance flap. The pump cap is comprised of two parts which can be taken apart for cleaning.
3. Ensure that the impeller in the drain pump can rotate.
40

Before the next wash To prevent unused detergent from flowing straight into the outlet in the next wash, run a suitable programme for draining after you have emptied the drain pump. 1. Open the water tap. 2. Insert the mains plug. 3. Switch on the appliance. 4. Pour 1 litre of water into the
manual dosing compartment. 5. Select a suitable programme for
draining. “Programmes”, Page 25

Cleaning and servicingen

Troubleshooting

19Troubleshooting Troubleshooting
You Troubleshooting can rectify minor faults on your appliance yourself. Read the troubleshooting information before contacting after-sales service. This will avoid unnecessary costs.

WARNING Risk of electric shock! Improper repairs are dangerous. Repairs to the appliance should only be carried out by trained specialist
staff. Only use genuine spare parts when repairing the appliance. If the power cord of this appliance is damaged, it must be replaced by the
manufacturer, the manufacturer’s Customer Service or a similarly qualified person in order to prevent any risk.

Fault The display goes out and Start/Reload flashes.
“E:30 / -80”

Cause and troubleshooting Energy-saving mode is active Press any button. a The display lights up again. Drain pipe or water outlet hose is blocked. Clean the drain pipe and the water outlet hose. Drain pipe or water drain hose is caught or jammed. Ensure that the drain pipe and water drain hose are
not kinked or trapped. The water outlet hose is connected too high. Install the water outlet hose at a maximum height of
1 metre. Unapproved extension installed on the water drain hose. Remove any unapproved extensions from the water
hose. “Connecting the appliance”, Page 14 Drain pump is blocked. “Cleaning the drain pump”, Page 38 Pump cover is not correctly assembled. Correctly assemble the pump cover. The pump cap is not fully screwed in. Ensure that the pump cap is screwed in all the way into the appliance. The handle on the pump cap must be in a vertical position. Detergent dosage is too high.

42

Fault “E:30 / -80”
“E:10 / -00 / -10 / -20”
“H:32” “E:30 / -10” and/or

Troubleshootingen
Cause and troubleshooting Immediate measure: Mix one tablespoon of fabric
softener with 0.5 litres of water and pour the mixture into the compartment for manual dosing (not for outdoor clothing, sportswear or items stuffed with down). If intelligent dosing is activated, reduce the basic dosage Page 34. If you dose manually, reduce the amount of detergent for the next washing cycle with the same load. The pump for the intelligent dosing system is blocked. 1. Switch off the appliance. 2. Clean the pump unit. “Cleaning the detergent drawer”, Page 37 3. Switch the appliance on. 4. If the display appears again after you clean the pump unit, call customer service. “Customer Service”, Page 54 Note: You can deactivate and manually dose the intelligent dosing system until the fault is rectified. “Buttons”, Page 23 The unbalanced load detection system has interrupted the spin cycle because the laundry is unevenly distributed. Redistribute the laundry in the drum. Note: Where possible, mix large and small items in the drum. Different sized items of laundry distribute themselves better during the spin cycle. The water pressure is low. No remedial action possible. The filters in the water inflow are blocked. Clean the filters in the water inflow. The tap is turned off. Turn on the tap. The water inlet hose is kinked or jammed. Ensure that the water inlet hose is not kinked or jammed. Water level measurement system is defective. Note: With the error message, the appliance starts a draining process. 1. First wait approx. 5 minutes until the drain process ends.
43

enTroubleshooting Fault “E:30 / -10” and/or
flashes.
lights up. flashes. “E:30/-20” 44

Cause and troubleshooting 2. To reset the error message, switch the appliance
off. 3. Switch the appliance back on. 4. If the error message is displayed again, call cus-
tomer service. “Customer Service”, Page 54
The detergent drawer has not been pushed in fully. Push in the detergent drawer until the symbol goes
out.
The pump unit is not inserted. 1. Insert the pump unit into the detergent drawer.
“Cleaning the detergent drawer”, Page 37 2. Push in the detergent drawer until the symbol goes
out.
The automatic voltage control system detects an unauthorised voltage drop. No remedial action possible. Note: If the power supply is stable, the programme continues to run as normal. Voltage under-usage may cause extension of a programme. No remedial action possible. The temperature is too high. Wait until the temperature has dropped. “Cancelling the programme”, Page 31 Water level is too high. Select a suitable programme for draining.
“Programmes”, Page 25
Door is not closed. Close the door. Laundry is caught in the door. Remove any trapped laundry. Drum cleaning is required. “Cleaning the drum”, Page 36 Detergent dosage is too high. If you dose manually, reduce the amount of deter-
gent for the next washing cycle with the same load.
Additional water is added. Do not add any extra water to the appliance while it
is operating.

Troubleshootingen

Fault “E:30/-20” All other error codes.
The appliance is not working.
The programme does not start.

Cause and troubleshooting Solenoid valve defective. Call the after-sales service.
“Customer Service”, Page 54
Malfunction 1. Switch the appliance off and then on again. 2. If the message appears again, disconnect the appli-
ance from the power supply for at least 30 seconds by pulling out the plug or by switching off the relevant circuit breaker in the fuse box. a If the fault was a one-off, the message disappears. 3. If the message appears again, call the after-sales service. Please specify the exact error message when calling. “Customer Service”, Page 54
The mains plug of the power cord is not plugged in. Connect the appliance to the power supply. The circuit breaker in the fuse box has tripped. Check the circuit breaker in the fuse box. There has been a power cut. Check whether the lighting in your room or other
appliances are working.
Start/Reload has not been pressed. Press Start/Reload. Door is not closed. Close the door. Childproof lock is activated. Deactivate childproof lock.
“Deactivating the childproof lock”, Page 32
Ready in is activated. Check whether Ready in is activated.
“Buttons”, Page 23
Laundry is caught in the door. Remove any trapped laundry. The detergent drawer has not been pushed in fully. Push in the detergent drawer until the symbol goes
out.
The pump for the intelligent dosing system is blocked. 1. Switch off the appliance. 2. Clean the pump unit.
“Cleaning the detergent drawer”, Page 37

45

enTroubleshooting

Fault

Cause and troubleshooting

The programme does not start.

3. Switch the appliance on. 4. If the display appears again after you clean the
pump unit, call customer service. “Customer Service”, Page 54

Note: You can deactivate and manually dose the intelligent dosing system until the fault is rectified. “Buttons”, Page 23

The door cannot be opened.

The temperature is too high. Wait until the temperature has dropped. Cancel the programme.
“Cancelling the programme”, Page 31

Water level is too high. Select a suitable programme for draining.
“Programmes”, Page 25

Power failure. Open the door using the emergency release.
“Emergency release”, Page 53

The water is not drain- Drain pipe or water outlet hose is blocked.

ing.

Clean the drain pipe and the water outlet hose.

Drain pipe or water drain hose is caught or jammed. Ensure that the drain pipe and water drain hose are
not kinked or trapped.

Drain pump is blocked. “Cleaning the drain pump”, Page 38

The water outlet hose is connected too high. Install the water outlet hose at a maximum height of
1 metre.

Pump cover is not correctly assembled. Correctly assemble the pump cover.

Detergent dosage is too high. Immediate measure: Mix one tablespoon of fabric
softener with 0.5 litres of water and pour the mixture into the compartment for manual dosing (not for outdoor clothing, sportswear or items stuffed with down). If intelligent dosing is activated, reduce the basic dosage Page 34. If you dose manually, reduce the amount of detergent for the next washing cycle with the same load.

46

Troubleshootingen

Fault

Cause and troubleshooting

The water is not drain- Unapproved extension installed on the water drain

ing.

hose.

Remove any unapproved extensions from the water hose.

“Connecting the appliance”, Page 14

The pump cap is not fully screwed in. Ensure that the pump cap is screwed in all the way
into the appliance. The handle on the pump cap must be in a vertical position.

Water is not flowing in. Detergent is not being dispensed.

You have not pressed Start/Reload. Press Start/Reload. The filters in the water inflow are blocked. Clean the filters in the water inflow.

The tap is turned off. Turn on the tap.

The water inlet hose is kinked or jammed. Ensure that the water inlet hose is not kinked or
jammed.

The spin cycle runs several times.

The unbalanced load detection system eliminates an imbalance by repeatedly redistributing the laundry. Not a fault no action required.

Note: When loading, where possible, place large and small items of laundry together in the drum. Different sized items of laundry distribute themselves better during the spin cycle.

The programme dura- The programme operation is optimised electronically.

tion changes during This may change the programme duration.

the wash cycle.

Not a fault no action required.

The unbalanced load detection system eliminates an imbalance by repeatedly redistributing the laundry. Not a fault no action required.

Note: When loading, where possible, place large and small items of laundry together in the drum. Different sized items of laundry distribute themselves better during the spin cycle.

Foam detection system switches on a rinse cycle if foam build-up is too high. Not a fault no action required.

47

enTroubleshooting

Fault

Cause and troubleshooting

No water is visible in the drum.

Water is below the visible area. Not a fault no action required. Do not add any extra water to the appliance while it
is operating.

Drum jerks after the programme starts. Vibrations and movement of the appliance whilst spinning.

This is caused by an internal motor test. Not a fault no action required. Appliance is not correctly aligned. “Aligning the appliance”, Page 16 The appliance feet are not fixed. Secure the appliance feet.
“Aligning the appliance”, Page 16

Transit bolts have not been removed. “Removing the transit bolts”, Page 13.

Drum rotates, water does not flow in.

Load detection is active. Not a fault no action required.

Note: The load detection can take up to two minutes.

Heavy foam build-up

Detergent dosage is too high. Immediate measure: Mix one tablespoon of fabric
softener with 0.5 litres of water and pour the mixture into the compartment for manual dosing (not for outdoor clothing, sportswear or items stuffed with down). If intelligent dosing is activated, reduce the basic dosage Page 34. If you dose manually, reduce the amount of detergent for the next washing cycle with the same load.

-DOS cannot be ac- Intelligent dosing is not intended for this programme.

tuated.

Not a fault no action required.

“Starting the programme with intelligent dosing

system”, Page 32

Programme progress does not allow intelligent dosing. No remedial action possible.

High spin speed not reached.

A low spin speed is selected. The next time you run a wash cycle, set a higher
spin speed.

Easy iron is activated. Select the programmes that are suitable for the
type of fabric.

48

Troubleshootingen

Fault

Cause and troubleshooting

High spin speed not reached.

Unbalance load detection system is using a reduced spin speed to eliminate an unbalance. Redistribute the laundry in the drum.

Note: Where possible, mix large and small items in the drum. Different sized items of laundry distribute themselves better during the spin cycle.

Start the Spin programme.

The spin programme Drain pipe or water outlet hose is blocked.

does not start.

Clean the drain pipe and the water outlet hose.

Drain pipe or water drain hose is caught or jammed. Ensure that the drain pipe and water drain hose are
not kinked or trapped.

The unbalanced load detection system has interrupted the spin cycle because the laundry is unevenly distributed. Redistribute the laundry in the drum.

Note: Where possible, mix large and small items in the drum. Different sized items of laundry distribute themselves better during the spin cycle.

Start the Spin programme.

Rushing, hissing noise.

Water is flushed under pressure into the detergent drawer. Not a fault normal operating noise.

Longer, whirring noise Intelligent dosing system dispenses detergent or care

before the start of the products.

wash cycle or fabric softening.

Not a fault normal operating noise.

Brief whirring noise Intelligent dosing system carries out a function test.

after switching on the appliance.

Not a fault normal operating noise.

Loud noises during the spin cycle.

Appliance is not correctly aligned. “Aligning the appliance”, Page 16

The appliance feet are not fixed. Secure the appliance feet.
“Aligning the appliance”, Page 16

Transit bolts have not been removed. “Removing the transit bolts”, Page 13.

Banging noises, rattling in the drain pump.

Foreign bodies have got into the drain pump. “Cleaning the drain pump”, Page 38

49

enTroubleshooting

Fault Slurping, rhythmical suction noise. Creasing.
The spin result is not satisfactory. The laundry is too wet/too damp.

Cause and troubleshooting The drain pump is active, the detergent solution is pumped out. Not a fault normal operating noise. The spin speed is too high. The next time you run a wash cycle, set a lower
spin speed.
The load is too large. The next time you run a wash cycle, reduce the
amount of laundry being loaded.
Unsuitable programme for the type of fabric. Select the programmes that are suitable for the
type of fabric.
A low spin speed is selected. The next time you run a wash cycle, set a higher
spin speed. Start the Spin programme.
Easy iron is activated. Select the programmes that are suitable for the
type of fabric.
Drain pipe or water outlet hose is blocked. Clean the drain pipe and the water outlet hose. Drain pipe or water drain hose is caught or jammed. Ensure that the drain pipe and water drain hose are
not kinked or trapped.
The unbalanced load detection system has interrupted the spin cycle because the laundry is unevenly distributed. Redistribute the laundry in the drum. Note: Where possible, mix large and small items in the drum. Different sized items of laundry distribute themselves better during the spin cycle. Start the Spin programme. Unbalance load detection system is using a reduced spin speed to eliminate an unbalance. Redistribute the laundry in the drum. Note: Where possible, mix large and small items in the drum. Different sized items of laundry distribute themselves better during the spin cycle. Start the Spin programme.

50

Troubleshootingen

Fault Detergent residue on the damp washing.
Detergent residue on the dry laundry.
Insufficient cleaning.

Cause and troubleshooting Detergents may contain water-insoluble substances that deposit on the laundry. Start the Rinse programme. Unsuitable detergent added to the dispenser of the intelligent dosing system. 1. Check whether the detergent used is suitable.
“Detergents and care products”, Page 29 2. Drain the dispenser.
“Cleaning the detergent drawer”, Page 37 3. Clean the dispenser. 4. Refill the dispenser.
“Filling the dispensers”, Page 33 Basic dosage is not correctly adjusted. If intelligent dosing is activated, reduce the basic
dosage Page 34. Detergents may contain water-insoluble substances that deposit on the laundry. Brush out the laundry after washing and drying. Unsuitable detergent added to the dispenser of the intelligent dosing system. 1. Check whether the detergent used is suitable.
“Detergents and care products”, Page 29 2. Drain the dispenser.
“Cleaning the detergent drawer”, Page 37 3. Clean the dispenser. 4. Refill the dispenser.
“Filling the dispensers”, Page 33 Basic dosage is not correctly adjusted. If intelligent dosing is activated, reduce the basic
dosage Page 34. Basic dosage not adjusted. If intelligent dosing is activated, adjust the basic
dosage Page 34. Detergent or care products have congealed in dispensers of the intelligent dosing system. 1. Check whether the detergent used is suitable.
“Detergents and care products”, Page 29 2. Drain the dispenser.
“Cleaning the detergent drawer”, Page 37 3. Clean the dispenser.

51

enTroubleshooting

Fault

Cause and troubleshooting

Insufficient cleaning. 4. Refill the dispenser. “Filling the dispensers”, Page 33

Unsuitable detergent added to the dispenser of the intelligent dosing system.

Check whether the detergent used is suitable.
“Detergents and care products”, Page 29 2. Drain the dispenser.
“Cleaning the detergent drawer”, Page 37 3. Clean the dispenser. 4. Refill the dispenser.
“Filling the dispensers”, Page 33

Water is leaking out at Water inlet hose is not correctly/securely connected. the water inlet hose. 1. Connect the water supply hose correctly.
“Connecting the water inlet hose”, Page 14 2. Tighten the screw connection.

Water is leaking out at The water outlet hose is damaged. the water outlet hose. Replace the damaged water outlet hose.

Water outlet hose is not connected correctly. Connect the water outlet hose correctly.
“Water outlet connection types”, Page 15

Odours have formed in the appliance.

Humidity and detergent residue may promote the formation of bacteria. “Cleaning the drum”, Page 36 If you are not using the appliance, leave the door
and detergent drawer open so that residual water can evaporate.

Damp stains have formed on the fabrics after the end of the Steam programme.

Water droplets from the drum or from the door have moistened the fabrics. The drops come from either condensed steam or the residual moisture from the previous wash programme. Iron the fabrics or hang them up to dry.

Water is leaking from Dirt on the door or seal causes leaks.

below the door.

Clean the door and the seal.

52

19.1Emergency release
Releasing the door Requirement: The drain pump is empty. Page 38 1. ATTENTION! Escaping water may
cause material damage. Do not open the door if you can
see water through the glass. Pull the emergency release downwards with a tool and release.

Transportation, storage and disposalen
20.2Inserting the transit bolts
Secure the appliance before transportation using transit bolts in order to prevent transport damage. 1. Use a screwdriver to remove the 4
cover caps.

a The door lock is released. 2. Insert the maintenance flap and
lock it into place. 3. Close the maintenance flap.
20Transportation, stor- Transportation,storageanddisposal age and disposal
Transportation, storage and disposal
20.1Removing the appliance
1. Turn off the tap. 2. Empty the water inlet hose. 3. Switch off the appliance.
“Switching off the appliance”, Page 31 4. Unplug the appliance’s mains plug. 5. Drain the water. “Cleaning the drain pump”, Page 38 6. Detach the hoses. 7. Empty the dispensers.

Keep the cover caps. 2. Insert the 4 transit bolts.
“Removing the transit bolts”, Page 13
20.3Using the appliance again
For further information, see “Installation and connection”, Page 12 and “Starting an empty washing cycle”, Page 19.

Customer Service

Disposing of old appliance
Valuable raw materials can be reused by recycling.
WARNING Risk of harm to health! Children can lock themselves in the appliance, thereby putting their lives at risk. Do not install the appliance behind
a door as this may obstruct the appliance door or prevent it from opening. With redundant appliances, unplug the power cord. Then cut through the cord and damage the lock on the appliance door beyond repair so that the appliance door will no longer close. 1. Unplug the appliance from the mains. 2. Cut through the power cord. 3. Dispose of the appliance in an environmentally friendly manner. Information about current disposal methods are available from your specialist dealer or local authority.
This appliance is labelled in accordance with European Directive 2012/19/EU concerning used electrical and electronic appliances (waste electrical and electronic equipment – WEEE). The guideline determines the framework for the return and recycling of used appliances as applicable throughout the EU.

Customer Service CustomerService
Detailed CustomerService information on the warranty period and terms of warranty in your country is available from our aftersales service, your retailer or on our website. If you contact Customer Service, you will require the product number (ENr.) and the production number (FD) of your appliance. The contact details for Customer Service can be found in the enclosed Customer Service directory or on our website.
21.1Product number (E-Nr.) and production number (FD)
You can find the product number (ENr.) and the production number (FD) on the appliance’s rating plate. Depending on the model, the rating plate is located: ¡ On the inside of the door. ¡ On the inside of the maintenance
flap. ¡ On the rear of the appliance. Make a note of your appliance’s details and the Customer Service telephone number to find them again quickly.

54

Consumption valuesen

22Consumption values Consumptionvalues

The Consumptionvalues indicated consumption values are approximate. The values may deviate from the indicated values depending on water pressure, water hardness, water inlet temperature, room temperature, type of laundry, amount and soiling of laundry, detergent used, fluctuations in the mains voltage and selected settings.

Programme

Temperat- Load (kg) ure (°C)

Energy consumption (kWh)1

Water con- Pro-

sumption gramme

(l)1

duration

(h:min)1

Cottons

20

9.0

0.250

90.0