AMCREST IP3M-941 3MP WiFi Camera Pan User Guide

: June 17, 2024
: Amcrest

Table of Contents

IP3M-941 3MP WiFi Camera Pan
Product Information
Specifications
- Product Usage Instructions
Setting Up Your Camera – WiFi Setup
Additional Access Methods
Troubleshooting Information & Links

IP3M-941 3MP WiFi Camera Pan

Product Information

The Amcrest camera is a simple, reliable, and secure device that
allows you to monitor your surroundings. It is available in
multiple models, including IP3M-941, IP2M-841, and IPM-721. The
camera can be set up easily using the provided Quick Start
Guide.

Specifications

Model: IP3M-941 / IP2M-841 / IPM-721
Wireless Connectivity: Wi-Fi 2.4 GHz
Mobile App: Amcrest View Pro
Remote Access: AmcrestView.com
Cloud Recording: Amcrest Cloud
Default Username: admin
Default Password: admin

Product Usage Instructions

Setting Up Your Camera – WiFi Setup

Plug in your camera and wait for 30 seconds to allow it to
initialize.
Download and open the Amcrest View Pro app from the App Store
or Play Store.
From the home screen of the app, tap the icon in the top right
corner to open the Device List.
Tap the “Add Device” button.
Select “WiFi Camera” and then tap “WiFi Configuration
Setup”.
Scan the QR code from the sticker on your camera. Ensure that
the entire QR code is visible and focused in the frame. If scanning
fails, tap “Enter S/N Manually” and enter the camera’s serial
number.
Double-check the entered serial number and tap “Next”.
Give your camera a name and enter the username and password.
The default username is “admin” and the default password is
“admin”. Tap “Next” when done.
Connect your mobile phone to the Wi-Fi network you want to
connect the camera to. Enter the Wi-Fi password and tap “Next”.
Note: Most Amcrest cameras only support 2.4 GHz Wi-Fi
networks.
Tap the “Start Live Preview” button to proceed with changing
the password.
Change the password for the camera’s default username (admin).
Select a password that is at least 8 characters long and includes a
combination of uppercase letters, lowercase letters, and numbers.
Once changed, the new password will take effect immediately.

Additional Access Methods

In addition to Wi-Fi setup, the Amcrest camera supports other
access methods:

Remote Web Access Setup: Access your camera’s live feed and
playback recorded videos from anywhere via AmcrestView.com.
Local Desktop Access Setup: Access your camera on your PC or
Mac to fine-tune advanced settings.
Cloud Recording Setup: Set up cloud recording on Amcrest Cloud,
available online and as an app.

Troubleshooting Information & Links

For troubleshooting and additional information, please refer to
the Troubleshooting Information & Links section in the user
manual.

FAQ

Q: What should I do if I forget my camera’s password?

A: If you forget your password, you can perform a hard reset on
the camera using the steps detailed in the user manual.

Simple. Reliable. Secure.
Welcome to the Amcrest Family!
QUICK START GUIDE
IP3M-941 / IP2M-841 / IPM-721
To view the latest version of this guide, please visit: www.amcrest.com/support
www.amcrest.com

THANK YOU FOR PURCHASING AN AMCREST CAMERA!
Please follow the instructions on this Quick Start Guide in order to get your camera set up.

SETTING UP YOUR CAMERA
WIFI SETUP
Plug in your camera and follow the steps below to get your camera up and running. Please wait 30 seconds after plugging in the camera to allow it to initialize.

1

Download and open the Amcrest View Pro app from the App Store or Play Store.

Setting Up Your Camera …………………………………………………. 2- 23
1. WiFi Setup
The most common method of setup for WiFi cameras. Start here.
2. Ethernet WiFi Setup
The most stable method of setup for WiFi cameras. Try this if your camera is having trouble connecting.
3. Audio Sync Setup
Available only on select models, this is the quickest setup method for WiFi cameras.
4. P2P Setup
Use this method to add your cameras to additional devices once it’s been setup.
Additional Access Methods ……………………………………………. 24 – 27
1. Remote Web Access Setup
Remotely access your camera’s live feed and playback recorded video from anywhere in the world via AmcrestView.com
2. Local Desktop Access Setup
Locally access your camera on your PC or Mac to fine tune advanced settings.
3. Cloud Recording Setup
Set up cloud recording on Amcrest Cloud, available both online and as an app.
More Information ………………………………………………………… 28 – 29
Troubleshooting Information & Links

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1

From the home screen, tap the icon in the top right corner to open the Device List.

3
Tap the “Add Device” button. 2

SETTING UP YOUR CAMERA
WIFI SETUP

4

5

6

7

Tap “WiFi Camera”.

Tap “WiFi Configuration Setup”.
3

Scan the QR code from the sticker on your camera. Move the camera or the phone to ensure that the entire QR code is visible and focused in the frame. In case the QR code cannot be scanned, please tap “Enter S/N
Manually” to enter in the camera’s serial number.

Double check to ensure that your S/N (Serial Number) is entered
correctly, then tap “Next”.
4

SETTING UP YOUR CAMERA
WIFI SETUP

8

9

10

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Give your camera a name, then enter in the camera’s username and password. The default username is admin and the default password is admin . Once you’ve filled out all of the fields,
tap “Next”.

Ensure your mobile phone is connected to the WiFi network that you will be connecting your camera to, enter in the password for the WiFi
network, and then tap “Next”. Note: Most Amcrest cameras can only connect to 2.4 GHz WiFi networks, so please ensure that your
phone is connected to a compatible network.
5

Tap the “Start Live Preview” button to proceed with changing
your password.

To ensure the security of your camera, you will be asked to change the password for your camera’s default username (admin). Please select a password that is at least 8 characters long and one that uses a combination of uppercase letters, lowercase letters, and numbers. Note that once the password is changed here it will take effect immediately. If you forget your password, you can always hard reset the camera using the steps detailed
in the Troubleshooting section of this guide. 6

Last step for Wi-Fi Setup
12
Your camera is now ready to go! Tap the “Start Live Preview” button to get started!

SETTING UP YOUR CAMERA
ETHERNET WIFI SETUP
Plug in your camera and follow the steps below to get your camera up and running. Please wait 30 seconds after plugging in the camera to allow it to initialize.

1

Download and open the Amcrest View Pro app from the App Store or Play Store.

3

2

From the home screen, tap the icon in the top right corner to open the Device List.

7

Tap the “Add Device” button.

4
Tap “WiFi Camera”. 8

SETTING UP YOUR CAMERA
ETHERNET WIFI SETUP

5

6

7

8

Tap “Ethernet WiFi Setup”.

Plug your camera into your router via an Ethernet cable. Don’t worry, once the camera is set up, the camera can be unplugged and moved to a different location.
9

Ensure your mobile phone is connected to the WiFi network that you will be connecting your
camera to, then tap “Next”.

Scan the QR code from the sticker on your camera. Move the camera or the phone to ensure that the entire QR code is visible and focused in the frame. In case the QR code cannot be scanned, please tap “Enter S/N
Manually” to enter in the camera’s serial number.
10

SETTING UP YOUR CAMERA
ETHERNET WIFI SETUP

9

10

11

12

Double check to ensure that your S/N (Serial Number) is entered correctly, then tap
“Next”.

Give your camera a name, then enter in the camera’s username and password. The default username is admin and the default password is admin . Once you’ve filled out all of the fields,
tap “Next”.
11

Pick a WiFi network, enter in the password, then tap “Next”.
Note: Most Amcrest cameras can only connect to 2.4 GHz WiFi networks, so please ensure that your phone is connected to a
compatible network.

Tap the “Start Live Preview” button to proceed with changing your password.
12

SETTING UP YOUR CAMERA
ETHERNET WIFI SETUP

13

14

SETTING UP YOUR CAMERA
AUDIO SYNC WIFI SETUP

NOTE: This setup method is currently available for Amcrest IP3M-941 and IP3M- HX2 model cameras. Please use either WiFi Configuration Setup or Ethernet WiFi Setup if you have another camera model. Plug in your camera and follow the steps below to get your camera up and running. Please wait 30 seconds after plugging in the camera to allow it to initialize.

1

Download and open the Amcrest View Pro app from the App Store or Play Store.

To ensure the security of your camera, you will be asked to change the password for your camera’s default username (admin). Please select a password that is at least 8 characters long and one that uses a combination of uppercase letters, lowercase letters, and numbers. Note that once the password is changed here it will take effect immediately. If you forget your password, you can always hard reset the camera using the steps detailed in the Troubleshooting section of this guide.

Your camera is now ready to go! Unplug the camera from Ethernet and power, then relocate the camera to anywhere within range of the WiFi network that you connected the camera to. Plug in the camera, then wait 1-2 minutes before tapping the “Start Live Preview”
button.

For additional assistance, please contact us at
www.amcrest.com or give us a call at 1-888-212-7538. Step-by-step video tutorials available at www.amcrest.com/videos

13

2
From the home screen, tap the icon in the top right corner to open the Device List.

3
Tap the “Add Device” button. 14

SETTING UP YOUR CAMERA
AUDIO SYNC WIFI SETUP

4
Tap “WiFi Camera”.

5

6

7

Tap “Audio Sync WiFi Setup”.

Scan the QR code from the sticker on your camera. Move the camera or the phone to ensure that the entire QR code is visible and focused in the frame. In case the QR code cannot be scanned, please tap “Enter S/N
Manually” to enter in the camera’s serial number.
15

Double check to ensure that your S/N (Serial Number) is entered correctly,
then tap “Next”.
16

SETTING UP YOUR CAMERA
AUDIO SYNC WIFI SETUP

8

9

10

11

Connect your mobile phone to the WiFi that you will be connecting your camera to, give your camera a name, then enter in the camera’s username and password. The default username is admin and the default password is admin . Once you’ve filled out all of the fields, tap
“Next”.

Enter in the password for the WiFi network, and then tap
“Next”.
17

Before beginning Audio Sync, please ensure that the environment is not too loud or noisy, and bring your smartphone close to the camera. Once you’re ready, tap “Begin Audio Sync”. Audio Sync should take no more than
15 seconds total.

Tap the “Start Live Preview” button to proceed with changing
your password.
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SETTING UP YOUR CAMERA
AUDIO SYNC WIFI SETUP

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13

SETTING UP YOUR CAMERA
P2P SETUP
This setup method should only be used if the camera is already connected to the Internet via WiFi or Ethernet cable. Use this setup method when you need to add the camera to additional mobile devices.

1

Download and open the Amcrest View Pro app from the App Store or Play Store.

To ensure the security of your camera, you will be asked to change the password for your camera’s default username (admin). Please select a password that is at least 8 characters long and one that uses a combination of uppercase letters, lowercase letters, and numbers. Note that once the password is changed here it will take effect immediately. If you forget your password, you can always hard reset the camera using the steps detailed in the Troubleshooting
section of this guide.

2
Your camera is now ready to go! Tap the “Start Live Preview”
button to get started!

For additional assistance, please contact us at
www.amcrest.com or give us a call at 1-888-212-7538. Step-by-step video tutorials available at www.amcrest.com/videos

19

From the home screen, tap the icon in the top right corner to open the Device List.

3
Tap the “Add Device” button. 20

SETTING UP YOUR CAMERA
P2P SETUP

4
Tap “WiFi Camera”.

5

6

7

Tap the “Add Connected Device” button near the top of the screen,
then tap “P2P Setup”.
21

Scan the QR code

from the sticker on

your camera. Move the camera or the phone

to ensure that the entire QR code is visible

and focused in the frame. In case the QR code

cannot be scanned, please tap “Enter S/N

Manually” to enter in the camera’s serial

number.

Double check to ensure that your S/N (Serial Number) is entered correctly,
then tap “Next”.
22

SETTING UP YOUR CAMERA
P2P SETUP
8
Give your camera a name, then enter in the camera’s username and password. The default username is admin and the default password is admin . Once you’ve filled out all of the fields, tap “Next”.

ADDITIONAL ACCESS METHODS
REMOTE WEB ACCESS SETUP

Using Internet Explorer, Firefox, or Safari, go to www.AmcrestView.com and register for an

1

account. You will be required to activate your account by e-mail (double-check your spam folder).

2

Once activated, download and install the plugin for your web browser. The installation of the plugin will require all web browsers to close.

9

Log in to your account. To add a camera, click the “Add Device” button. Give the camera a

3

name, enter the S/N (found on your camera’s sticker), then enter the login details for the camera. The default username and password for the camera is admin.

4

Once added, the camera should appear in the device list. Click the icon next to the camera’s S/N to open the live view and playback interface.

Your camera is now ready to

5

go! Tap the “Start Live Preview”

button to get started!

23

Click the camera name in the list on the left to enable it. The camera should now be successfully set up for live viewing and playback!
To watch a video on setting up your camera for remote web access, please visit www.amcrest.com/remotewebsetup
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ADDITIONAL ACCESS METHODS
LOCAL DESKTOP ACCESS SETUP

1

Using a PC or Mac, insert the included CD and install the IP Config software. Alternatively, you can download the IP Config software from www.amcrest.com/support

2

Open the IP Config software and hit the refresh button. The camera will appear in the device list. Click the icon to open the camera in your web browser. Ensure that you are using

Internet Explorer or Safari.

Log in to the camera using the default login credentials (use admin for both the username

3

and password). If this is your first time logging into the camera, you will be prompted to change your password. Please select a password that is at least 8 characters long, and one

that uses a combination of uppercase letters, lowercase letters, and numbers.

4

Download and install the Amcrest browser plugin to enable live viewing, and the camera is now successfully set up for live viewing and playback!

5

To set up WiFi (optional), navigate to Setup > Network > WiFi, then double- click the line that shows your WiFi network. If necessary, enter your WiFi network’s password. The camera

may take up to 2 minutes to connect to the WiFi network. Click the Refresh button after the

process is complete. Once the camera has successfully connected to your WiFi, you should

see the word “Connected” in green display next to your WiFi network’s name in the WiFi

Network Information table under the WiFi List table.

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6

Note that the IP address may have changed once connected to WiFi. Be sure to use the IP Config tool to access the camera using its updated IP address.

7

After configuring the camera to connect to WiFi, use the P2P Setup method on page 6 to connect the camera via your smartphone or tablet.

For quick and easy remote access on your PC or Mac, please visit www.AmcrestView.com.

8

To set up advanced remote access via UPnP/DDNS or Port Forwarding, please refer to your camera’s user manual or visit www.Amcrest.com/support .

To watch a video on setting up your camera for desktop access, please visit www.amcrest.com/desktopsetup

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ADDITIONAL ACCESS METHODS
CLOUD RECORDING SETUP

Using a web browser on your PC or Mac, visit www.amcrest.com/cloud

1

and register for a free account. Once registered, click the “Add Camera” button. Select “Amcrest”, give the camera a name, and enter the camera’s

S/N (located on the camera’s sticker). Click “Next”.

2

On the settings page, you can adjust optional preferences for your camera. Once settings have been adjusted, click “Finish.” Your camera is now successfully

set up for cloud access and storage!

View your camera live or watch recorded clips using the menu buttons on

3

the top of the page. You can also use the Amcrest Cloud app on iOS and Android to add more cameras, play recordings, and view your camera live,

from anywhere.

To watch a video on setting up your camera for cloud access, please visit www.amcrest.com/cloudsetup

TROUBLESHOOTING
FREQUENTLY ASKED QUESTIONS

I’VE LOCKED MYSELF OUT OF THE
CAMERA ACCIDENTALLY
As a security precaution, your Amcrest camera will lock out any user who tries to log in with the wrong password after a handful of consecutive attempts. If you find that you accidentally locked yourself out, you can wait 5 minutes to log back in or you can power cycle the camera by unplugging and replugging the camera’s power cable. If you have forgotten your password entirely, you can hard reset the camera by finding and pushing the reset button for 15 seconds. The reset button will either be on back of camera, on an attached wire, or a button on the internals of the camera. Please consult your camera’s user manual for more details.

HOW DO I CHANGE MY VIDEO
STREAM RESOLUTION?
On the Amcrest View app, the live stream is set by default to Standard Resolution (not HD) to enable quick connection. To enable HD, tap the resolution icon HD/ then tap the HD icon on the right. On Desktop Access the default resolution is set to HD. To change the live stream resolution on the desktop interface, click the Main Stream (higher quality) or Sub Stream (lower quality) buttons near the top right hand side. On Amcrest Cloud, find your camera in the camera list, click the pencil icon on the far right of that row, then select a resolution from the Quality dropdown box, then click Apply. On AmcrestView.com, click the “S” icon next to the name of the camera to change the stream to “M” (main stream).

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I MOUNTED MY CAMERA UPSIDE DOWN,
HOW DO I FLIP MY CAMERA’S VIDEO STREAM?
To flip or mirror the camera’s video stream, tap the flip/mirror icon in the app . You can also flip/mirror the camera via Desktop Access as well. Once you’ve logged into the camera’s Desktop Interface, click the Setup tab near the top right, click the Camera menu on the left hand side, then click the Configuration menu item. On this screen, change the Flip dropdown box to 180°, then change the Mirror radio button to ON. Changes should reflect in the preview window on the Configuration screen. Once you are satisfied, click Save to save your settings.
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INFORMATION & LINKS

To contact our customer service team, please email support@amcrest.com or call USA Toll Free: 888-212-7538 USA Direct: 713-893-8956 Canada: 437-888-0177 UK: 203-769-2757 International Callers: +1-713-893-8956

Product Support
To view our Product Support videos, visit amcrest.com/videos

Amcrest View Pro App
To download the Amcrest View Pro app for Android, visit amcrest.com/androidviewpro
To download the Amcrest View Pro app for iOS, visit amcrest.com/iosviewpro
To download the Amcrest View Pro app for Amazon, visit amcrest.com/amazonviewpro

Amcrest View Pro App Features
To help guide you through the features of the Amcrest View Pro App, please refer to the user manual or visit: amcrest.com/appwalkthrough

Amcrest Cloud App
To download the Amcrest Cloud app for Android, visit amcrest.com/androidcloud
To download the Amcrest Cloud app for iOS, visit amcrest.com/ioscloud

User Manual
To download the WiFi Camera User Manual, visit amcrest.com/wificameramanual
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FCC COMPLIANCE STATEMENT
1. This device complies with Part 15 of the FCC Rules. Operation is subject to thefollowing two conditions: (1) this device may not cause harmful interference, and (2) thisdevice must accept any interference received, including interference that may causeundesired operation.
2. The users manual or instruction manual for an intentional or unintentional radiatorshall caution the user that changes or modifications not expressly approved by the partyresponsible for compliance could void the user’s authority to operate the equipment. Incases where the manual is provided only in a form other than paper, such as on acomputer disk or over the Internet, the information required by this section may beincluded in the manual in that alternative form, provided the user can reasonably beexpected to have the capability to access information in that form.
3. (b) For a Class B digital device or peripheral, the instructions furnished the user shallinclude the following or similar statement, placed in a prominent location in the text of themanual:NOTE: This equipment has been tested and found to comply with the limits for a Class Bdigital device, pursuant to Part 15 of the FCC Rules. These limits are designed to providereasonable protection against harmful interference in a residential installation. Thisequipment generates, uses and can radiate radio frequency energy and, if not installedand used in accordance with theinstructions, may cause harmful interference to radio communications. However,there is no guarantee that interference will not occur in a particular installation. If thisequipment does cause harmful interference to radio or television reception, which can bedetermined by turning the equipment off and on, the user is encouraged to try to correctthe interference by one or more of the following measures:– Reorient or relocate the receiving antenna.– Increase the separation between the equipment and receiver.-Connect the equipment into an outlet on a circuit differentfrom that to which the receiver is connected.– Consult the dealer or an experienced radio/TV technician for help.
4. RF exposure warningThis equipment must be installed and operated in accordance with provided instructionsand the antenna(s) used for this transmitter must be installed to provide a separationdistance of at least 20 cm from all persons and must not be co-located or operating inconjunction with any other antenna or transmitter. End-users and installers must beprovide with antenna installation instructions and transmitter operating conditions forsatisfying RF exposure compliance.
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LET US KNOW WHAT YOU THINK
We sincerely thank you for your business and are committed to ensuring your full satisfaction. If you are not entirely satisfied for whatever reason, please reach out to us and we will do all within our power to make it right.
As a young and growing company, it would mean the world to us if you could leave an honest online review about our product and services. If your experience has been something less than amazing, please give us a ring at 1-888-212-7538, or drop us an email at support@amcrest.com
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Simple. Reliable. Secure.