R-Go Tools RGOHE Ergonomic Mouse User Guide

: June 17, 2024
: R-Go Tools

Table of Contents

R-Go Tools RGOHE Ergonomic Mouse
Product Overview
R-Go Break
Maintenance
Troubleshooting
References
Read User Manual Online (PDF format)
Download This Manual (PDF format)

R-Go Tools RGOHE Ergonomic Mouse

Congratulations on your purchase! Our ergonomic R-Go HE mouse has a vertical grip that ensures a natural, relaxed position of your hand and wrist. The mouse stimulates movements from the forearm instead of the wrist, which prevents RSI. This comfortable mouse supports your thumb and fingers and is as lightweight as possible, thereby reducing muscle tension. He is the way to a healthy life! #stayfit
System requirements/Compatibility: Windows XP/Vista/10/11, MacOS
For more information about this product, scan the QR code! https://r-go.tools/hewired_web_en

Product Overview

$R-Go-Tools-RGOHE-Ergonomic-Mouse-FIG- $2$$

Cable
Left (primary) button
Scroll wheel
Right (secondary) button
Forward (not for MacOS)
Backward (not for MacOS)
Sensor
DPI switch
USB-C to USB-A converter

Setup
Connect the USB Cable 01 to your computer.

DPI switch
Cycle through the DPI mode by clicking the DPI switch button 08. DPI means Dots Per Inch. With a low DPI, you will have to make larger movements to get the cursor to move the same distance on your screen compared to a higher DPI. We recommend a lower DPI setting, so you will move the mouse with your arm instead of your wrist to prevent RSI.
Note: The mouse buttons work correctly when the mouse settings in your computer system are set for right-handed use!

R-Go Break

Download the R-Go Break software at https://r-go.tools/bsThe R-Go Break software is compatible with all R-Go HE Break mice and keyboards. It gives you insight into your work behaviour and gives you the possibility to customize your mouse buttons. The R-Go Break is a software tool that helps you to remember to take breaks from your work. As you work, the R-Go Break software controls the LED light on your Break mouse or keyboard.

This break indicator changes colour, like a traffic light. When the light turns green, it means you are working healthily. Orange indicates that it is time for a short break and red indicates that you have been working too long. This way you receive feedback on your break behavior positively. For more information about the R-Go Break software, scan the QR code! https://r-go.tools/break_web_en

Maintenance

Do not bring the mouse in contact with water. Water could damage the electronic parts inside the mouse.
To clean the mouse, disconnect the device from your PC. Do not clean the mouse with alcohol or with water and soap. This will damage the coating of the mouse.
If you want to clean the mouse, use a water-based damp cloth.
Do not remove any of the rubber parts on the bottom of the mouse. You will not be able to place them back and your mouse will not move smoothly as before.
Do not obstruct the laser on the bottom of the mouse.

Troubleshooting

Is your mouse not working properly, or do you experience problems while using it?
Please follow the steps mentioned below.

Check if the mouse is connected using the correct connectors and cables (pages 4-6).
Connect the mouse to another USB port of your computer.
Connect the mouse directly to your computer if you are using a USB hub.
Restart your computer.
Test the mouse on another device, if it is still not working contact us via info@r-go-tools.com.