CapTel 2400i Captioned Telephone User Manual

June 17, 2024
CapTel

CapTel 2400i Captioned Telephone

CapTel-2400i-Captioned-Telephone-product

Introduction

The CapTel 2400i by Hamilton is a groundbreaking solution designed to facilitate seamless communication for individuals with hearing loss. With its innovative captioning feature, users can effortlessly connect with family, friends, businesses, and professionals without missing a word. This captioned telephone functions similarly to a standard phone, but with the added benefit of displaying captions of the conversation in large, easy-to-read print on its integrated screen. Moreover, the CapTel service, which provides captions, is available at no cost to users with hearing loss in the U.S. This telephone boasts a modern design, featuring large buttons, a backlit touch-screen display for enhanced visibility, a speakerphone, and an integrated answering machine with captioned messages.

Specifications

  • Brand: Hamilton
  • Dialer Type: Single Keypad
  • Answering System Type: Digital
  • Item Weight: 3 Pounds
  • Recording Capacity: 16 minutes
  • Conference Call Capability: 3-way
  • Caller Identification: No

Box Contents

  • CapTel 2400i Phone
  • Telephone Cord
  • Power Adapter
  • Ethernet Cable (for Internet connection)
  • CapTel Setup Guide and User Manual

Overview

Touch Screen Display

  • Shows captions, Caller ID, Answering Machine messages, Contacts, and more. Touch-enabled for easy navigation.
Time & Date Display
  • Ring Flasher: Alerts users to incoming calls and new answering machine messages with bright blinking lights.
  • Settings Menu: Allows users to control and adjust various features of the phone.
  • Contacts: Store and quickly dial frequently called numbers. Supports up to 100 contacts.
  • Favorites: Quickly dial frequently called numbers stored in favorites.
  • Speakerphone: Enables hands-free conversations.
  • Call History: Displays incoming and outgoing call records along with captions.
  • Answering Machine: Controls the integrated answering machine and allows users to check messages with captions.
  • Volume Button: Adjusts volume levels for comfortable listening (up to 40dB gain).
  • Tone Button: Adjusts frequency levels of incoming sounds for better clarity.
  • Dialing Keypad: Traditional keypad for dialling numbers.
  • Redial Button: Dials the most recently called number.
  • Flash Button: Initiates a brief interruption of the connection, useful for services like Call Waiting.
  • Mute Button: Silences the user’s end of the conversation.
  • Customer Service Button: Directly connects users to CapTel customer service for assistance.
  • Home Button: Returns users to the main menu screen.
  • Captions Button: Toggles captions on or off during a call.

Using a Headset or Neckloop with CapTel 2400i

Users can enhance their CapTel 2400i experience by using earphones, headsets, or neck loops with the phone. Audio jacks (2.5mm/3.5mm) are provided for easy connection.

Setting up Your CapTel 2400i

The CapTel 2400i requires a high-speed Internet connection (Ethernet or Wi-Fi) and telephone service (analog line, DSL, VOIP, etc.). Users should select a location with easy access to these requirements and follow the setup guide for installation.

For further assistance or detailed instructions, users can refer to the CapTel Setup Guide or contact CapTel Customer Service, available 24/7.

Frequently Asked Questions

What is the CapTel 2400i Captioned Telephone?

The CapTel 2400i is a specialized telephone designed for individuals with hearing loss. It displays real-time captions of conversations on its integrated screen, allowing users to read what the other party is saying.

How does the CapTel 2400i work?

The phone uses advanced speech recognition software to transcribe incoming speech into text captions, which are then displayed on the screen in large, easy-to-read print.

Who can benefit from using the CapTel 2400i?

The CapTel 2400i is beneficial for individuals with hearing loss who may have difficulty understanding phone conversations. It allows them to read captions of the conversation in real-time, making communication easier and more accessible.

What are the key features of the CapTel 2400i?

The phone includes large buttons, an easy-to-read backlit touch-screen display, speakerphone functionality, and an integrated answering machine that captions messages. It also supports Caller ID and includes a built-in personal directory for storing and dialing contacts.

What are the requirements for using the CapTel 2400i?

The phone requires high-speed internet access (Ethernet or Wi-Fi), telephone service (analog, DSL, VoIP, FIOS), and standard electrical power. It does not work with digital PBX systems unless an analog port is available.

How do I set up the CapTel 2400i?

The setup process involves selecting a suitable location with access to internet, telephone, and electrical outlets. Detailed instructions are provided in the setup guide included with the phone.

Can I use a headset with the CapTel 2400i?

Yes, you can use earphones, a headset, neckloop, or other listening devices with the phone by plugging them into the audio jacks located on the side of the device.

Is there a cost associated with using the CapTel 2400i?

The captioning service is provided at no cost to individuals with hearing loss and is available only in the U.S. However, there may be charges associated with internet or telephone service.

Can I use the CapTel 2400i if I don't have telephone service?

Yes, the CapTel 2400i can be used with internet-only connections, as explained in the setup guide. However, telephone service is required for the captioning service to function.

What safety precautions should I be aware of when using the CapTel 2400i?

The phone should be placed in a stable and secure location, protected from excessive heat or humidity. Additionally, users should be aware of potential chemical hazards associated with the product, as indicated in the warning statement.

How many contacts can I store in the CapTel 2400i's personal directory?

The CapTel 2400i can store and dial up to 100 contacts in its personal directory, making it easy to call frequently contacted individuals.

Is the CapTel 2400i compatible with all types of internet connections?

The CapTel 2400i is compatible with various internet connection types, including analog, digital cable, DSL, VoIP, and FIOS. However, it does not work with digital PBX systems unless an analog port is available.

User Manual

References

CapTel 2400i Captioned Telephone User Manual- device.report

CapTel 2400i Captioned Telephone User Manual-fccid.io

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