Jabra Pro 9470 Mono Headset Instruction Manual
- June 15, 2024
- Jabra
Table of Contents
Jabra Pro 9470 Mono Headset
Product Information
Specifications
- Product Name: Jabra Pro 9470 Mono
- Firmware Compatibility: Jabra Pro 9460, Jabra Pro 9465, Jabra Pro 9470, Jabra Go 6470, or Jabra Motion Office with the latest firmware installed
- EHS Adapter Compatibility: Jabra Link 14201-17
- Cord Compatibility: Jabra 8800-00-75 (for Polycom IP 320, IP 321, IP 330, or IP 331)
- Compatible Polycom Desk Phones:
- SoundPoint IP phones running: SIP software v 3.0 or later, and BootROM 4.1.0 or later
- Polycom IP 321, IP 331 running: SIP software v 3.1.2 rev. C or later
- Polycom IP335 running: SIP software v 3.1.2 rev. B or later
- VVX series running: SIP software v 3.1.2 rev. B or later, and BootROM 4.1.2 or later
Product Usage Instructions
Connecting the Headset with a Polycom IP Phone
- Plug one end of the EHS adapter into the serial port on the back of your phone.
- Plug the other end of the EHS adapter into the Jabra base socket marked AUX.
- Connect the RJ-9 connector of the headset to the Jabra base marked with a phone icon.
- Connect the other end of the headset to the back of the phone marked with a headset icon.
- For SoundPoint IP phone models 320, 321, 330, or 331, use the cord Jabra 8800-00-75.
Configuring the Headset for the First Time
- Follow the setup guide displayed on your Jabra base until you reach Desk Phone setup.
- Tap Guided.
- Tap Yes.
- Tap DHSG. Follow the onscreen guide to complete the installation.
- To configure the audio path, follow the instructions on the display. If your Jabra Setup server is unavailable, contact your local Jabra Support Team.
Reconfiguring the Headset or Setting Up a Desk Phone Again
- Tap the tool icon in the top right corner.
- Tap Phone settings.
- Tap Desk phone.
- Tap Setup desk phone.
- Tap Confirm.
- Tap Guided.
- Tap Yes.
- Tap DHSG.
- Follow the onscreen guide to complete the installation.
- To configure the audio path, follow the instructions on the display. If your Jabra Setup server is unavailable, contact your local Jabra Support Team.
FAQ
How do I connect my Jabra Pro 9470 Mono headset with a Polycom IP phone?
To connect your Jabra Pro 9470 Mono headset with a Polycom IP phone, follow the steps below:
- Plug one end of the EHS adapter into the serial port on the back of your phone.
- Plug the other end of the EHS adapter into the Jabra base socket marked AUX.
- Connect the RJ-9 connector of the headset to the Jabra base marked with a phone icon.
- Connect the other end of the headset to the back of the phone marked with a headset icon.
- For SoundPoint IP phone models 320, 321, 330, or 331, use the cord Jabra 8800-00-75.
How do I configure my Jabra Pro 9470 Mono headset when connecting to a desk phone for the first time?
To configure your Jabra Pro 9470 Mono headset when connecting to a desk phone for the first time, follow the steps below:
- Follow the setup guide displayed on your Jabra base until you reach Desk Phone setup.
- Tap Guided.
- Tap Yes.
- Tap DHSG.
- Follow the onscreen guide to complete the installation.
- To configure the audio path, follow the instructions on the display. If your Jabra Setup server is unavailable, contact your local Jabra Support Team.
How do I reconfigure my Jabra Pro 9470 Mono headset or set up a desk phone again?
To reconfigure your Jabra Pro 9470 Mono headset or set up a desk phone again, follow the steps below:
- Tap the tool icon in the top right corner.
- Tap Phone settings.
- Tap Desk phone.
- Tap Setup desk phone.
- Tap Confirm.
- Tap Guided.
- Tap Yes.
- Tap DHSG.
- Follow the onscreen guide to complete the installation.
- To configure the audio path, follow the instructions on the display. If your Jabra Setup server is unavailable, contact your local Jabra Support Team.
How do I connect my headset with a Polycom IP 320, IP 321, IP 330, IP 331,
IP 335, IP 430, IP 450, IP 550, IP 560, IP 650, IP 670 or VVX series so I can
answer and end calls electronically?
Requirements:
- Jabra Pro 9460, Jabra Pro 9465, Jabra Pro 9470, Jabra Go 6470, or Jabra
- Motion Office with the latest firmware installed
- Jabra Link 14201-17
- Jabra 8800-00-75 (for Polycom IP 320, IP 321, IP 330, or IP 331)
Used in combination with one of the following Polycom desk phones:
- SoundPoint IP phones running: SIP software v 3.0 or later, and BootROM 4.1.0 or later
- Polycom IP 321, IP 331 running: SIP software v 3.1.2 rev. C or later
- Polycom IP335 running: SIP software v 3.1.2 rev. B or later
- VVX series running: SIP software v 3.1.2 rev. B or later, and BootROM 4.1.2 or later
To connect your headset with your desk phone, use the following steps:
- Plug one end of the EHS adapter into the serial port on the back of your phone.
- Plug the other end into the Jabra base socket marked AUX.
- Connect the RJ-9 connector of the headset to the Jabra base marked with a phone icon, and connect the other end to the back of the phone marked with a headset icon (use cord Jabra 8800-00-75 for SoundPoint IP phone models 320, 321, 330 or 331).
CONTACT
To configure your headset when connecting to a desk phone for the first time
- Follow the setup guide displayed on your Jabra base until you reach Desk Phone setup.
- Tap Guided.
- Tap Yes.
- Tap DHSG.
- Follow the onscreen guide to complete the installation. As part of the installation, you can dial into your local Jabra Setup server which will configure the audio path. Follow the instructions on the display.
If your Jabra Setup server is unavailable, contact your local Jabra Support
Team.
To configure your headset when reconfiguring a desk phone or setting up a
desk phone a second time:
- Tap the tool icon in the top right corner.
- Tap Phone settings.
- Tap Desk phone.
- Tap Setup desk phone.
- Tap Confirm.
- Tap Guided.
- Tap Yes.
- Tap DHSG.
- Follow the onscreen guide to complete the installation. As part of the installation, you can dial into your local Jabra Setup server which will configure the audio path. Follow the instructions on the display. If your Jabra Setup server is unavailable, contact your local Jabra Support Team.
Note : All Polycom desk phones that support EHS functionality using the Jabra Link 14201-17 require a change in the setup of the phone. Ensure you make the change when the phone is not being used for an active call. Use the following steps:
- In the setup menu, navigate to Settings > Basic > Preferences > Headset > Analog Headset (or Hook switch Mode).
- Change the default setting Regular Mode to the correct Jabra mode by selecting Jabra DHSG or Jabra EHS, depending on the firmware version of the desk phone.
- Press the Select soft key. After this change, the setup for Polycom SoundPoint desk phones is complete and ready for use. However, the Polycom VVX series desk phones will restart, which takes approximately 2 minutes.