dyson DC25 Upright Vacuum Instruction Manual

June 17, 2024
dyson

dyson DC25 Upright Vacuum

dyson-DC25-Upright-Vacuum-PRODUCT

Product Information

This product is a vacuum cleaner designed for household use. It is equipped with safety features to ensure proper usage and prevent accidents. The vacuum cleaner has a polarized plug and is intended to be used with Dyson recommended accessories and replacement parts. It is important to follow all safety instructions provided in the user manual.

Specifications:

  • Intended Use: Household
  • Plug Type: Polarized
  • Recommended Accessories: Dyson recommended accessories
  • Cleaning Method: Dry vacuuming

Product Usage Instructions

Safety Instructions

Before using the vacuum cleaner, please read and follow all safety instructions:

  • Do not leave the appliance plugged in when not in use. Unplug it from the outlet.
  • Do not use the vacuum cleaner outdoors or on wet surfaces.
  • Do not allow children to use the vacuum cleaner unsupervised.
  • Only use the vacuum cleaner as described in the manual and with Dyson recommended accessories and replacement parts.
  • If the cord or plug is damaged, do not use the appliance. Contact the Dyson helpline for assistance.
  • Do not pull or carry the vacuum cleaner by the cord.
  • Do not use the vacuum cleaner near open flames or heat sources.
  • Avoid using the vacuum cleaner on stairs.
  • Avoid putting your hands near the brushbar when the vacuum cleaner is in use.

Polarization Instructions

To reduce the risk of electric shock, this vacuum cleaner has a polarized plug. Follow these instructions:

  • The plug will fit in a polarized outlet only one way. If it does not fit, reverse the plug.
  • If the plug still does not fit, contact a qualified electrician to install the proper outlet. Do not change the plug yourself.

Filter Maintenance

Regularly washing the filters is essential for maintaining the performance of the vacuum cleaner. Follow these steps:

  1. Wash filters with cold water at least every 3 months.
  2. Rinse and shake the filter under tap water.
  3. Turn over the filter and tap it firmly to remove motor emissions.
  4. Repeat the rinsing and tapping process 10 times or until the water runs clear.

Assembly

Follow these steps to assemble the vacuum cleaner:

  1. Lie the machine flat and attach the cleaner head by sliding it on until it clicks.
  2. Stand the vacuum cleaner up straight and attach the wand to the hose by pushing it into place until it clicks.
  3. Push the wand down into the hose and attach tools to the side of the machine.

Using Your Dyson

Follow these steps to use your Dyson vacuum cleaner:

  1. Press the foot pedal and recline the handle to use. The stabilizer stand will automatically lift up.
  2. To switch on, depress the power button in front of the handle.
  3. When finished cleaning, push the machine into an upright position and the stabilizer wheels will automatically drop.
  4. Use the cyclone carry handle to carry the machine.

FAQ

Q: Can I use this vacuum cleaner for commercial purposes?

A: No, this vacuum cleaner is intended for household use only.

Q: How often should I wash the filters?

A: The filters should be washed with cold water at least every 3 months.

Q: Can I use the vacuum cleaner to pick up liquids?

A: No, the vacuum cleaner is not designed to pick up water or liquids.

Q: Can I replace the damaged cord or plug myself?

A: No, if the cord or plug is damaged, contact the Dyson helpline for assistance.

IMPORTANT SAFETY INSTRUCTIONS

READ ALL INSTRUCTIONS BEFORE USING THIS VACUUM CLEANER When using an electrical appliance, basic precautions should always be followed, including the following.

WARNING
TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK OR INJURY:

  1. Do not leave appliance when plugged in. Unplug from outlet when not in use and before servicing.
  2. Do not use outdoors or on wet surfaces.
  3. Do not allow to be used as a toy. Close attention is necessary when used by or near children. Use only as described in this manual. Use only Dyson recommended accessories and replacement parts.
  4. Do not use with damaged cord or plug. If appliance is not working as it should, has been dropped, damaged, left outdoors, or dropped into water, contact the Dyson helpline.
  5. Do not pull or carry by cord, use cord as a handle, close a door on cord, or pull cord around sharp edges or corners. Do not run appliance over cord. Keep cord away from heated surfaces.
  6. Do not unplug by pulling on cord. To unplug, grasp the plug, not the cord.
  7. Do not handle plug or appliance with wet hands.
  8. Do not put any object into openings. Do not use with any opening blocked; keep free of dust, lint, hair, and anything that may reduce air flow.
  9. Keep hair, loose clothing, fingers, and all parts of body away from openings and moving parts, such as the brushbar.
  10. Turn off all controls before unplugging.
  11. Use extra care when cleaning on stairs.
  12. Do not use to pick up flammable or combustible liquids, such as gasoline, or use in areas where they may be present.
  13. Unplug before connecting accessory tools.
  14. Do not pick up anything that is burning or smoking, such as cigarettes, matches, or hot ashes.
  15. Do not use without clear binTM and filters in place.
    SAVE THESE INSTRUCTIONS
    THIS APPLIANCE IS INTENDED FOR HOUSEHOLD USE ONLY

dyson-DC25-Upright-Vacuum-FIG-3

Polarization instructions

To reduce the risk of electric shock, this appliance has a polarized plug (one blade is wider than the other). This plug will fit in a polarized outlet only one way. If the plug does not fit fully in the outlet, reverse the plug. If it still does not fit, contact a qualified electrician to install the proper outlet. Do not change the plug in any way.

INSTALLATION

dyson-DC25-Upright-Vacuum-FIG-1

IMPORTANT

WASH FILTERS

Wash filters with cold water at least every 3 months.

dyson-DC25-Upright-Vacuum-FIG-2

Assembly

  • Lie machine flat and attach cleaner head by sliding it on until it clicks.
  • Stand vacuum cleaner up straight, attach wand to hose and push into place until it clicks.
  • Push wand down into hose and attach tools to the side of the machine.

Using your Dyson

Press foot pedal and recline handle to use. The stabilizer stand will automatically lift up.
To switch ‘ON’, depress power button in front of handle. When finished cleaning, push machine into an upright position and stabilizer wheels will automatically drop. Use the cyclone carry handle to carry the machine.

Caution

  1.  If the vacuum cleaner is not functioning properly, has been dropped, damaged, left outdoors, or immersed in liquid, contact the Dyson helpline.
  2. Do not allow the vacuum cleaner to be used by anyone who may not be able to operate it safely.
  3. The use of an extension cord is not recommended.
  4. Always switch off and unplug before performing maintenance on your appliance.
  5. When returning to the upright position, ensure that the stabilizer wheels are fully engaged before releasing the cleaner.
  6. Ensure the cyclone is secured to the machine. Do not press the cyclone release button or shake the appliance while carrying or it could fall and cause injury.
  7. Store the machine indoors. Put the vacuum cleaner away after use with the cable coiled safely, to prevent tripping hazards.
  8. Do not use your vacuum cleaner outdoors or on wet surfaces. Vacuum may be used inside a garage only when used with the Model 08909 Dyson Car Cleaning Kit accessories. If used in a garage, care should be taken to wipe the soleplate and wheels with a dry cloth after vacuuming to clean off any sand, dirt, or pebbles that could damage delicate floors.
  9. Do not use outdoors or on wet surfaces or to vacuum water or other liquids – electric shock could occur.
  10. Check to ensure your electricity supply corresponds to that shown on the rating plate, which can be found behind the clear bin.TM The machine must only be used as rated.
  11. Do not lubricate any parts, or carry out any maintenance or repair work other than that shown in this manual, or advised by the Dyson Helpline.

Please note:

  • This machine is intended for domestic use only. Fine dust such as plaster dust or flour should only be vacuumed in very small amounts.
  • Do not use the machine to pick up sharp hard objects, small toys, pins, paper clips, etc. They may damage the machine.
  • When vacuuming, certain carpets may generate small static charges in the clear binTM or wand. These are entirely harmless and are not associated with the electricity supply. To minimize any effect from this, do not put your hand or insert any object into the clear bin unless you have first emptied it and rinsed it out with cold water.
  • Consult your flooring manufacturer’s recommended instructions before vacuuming and caring for your flooring, rugs, and carpet. Some carpets will fuzz if a rotating brushbar is used when vacuuming. If this happens, we recommend vacuuming in bare floors mode and consulting with your flooring manufacturer.

Hard floors or carpets
The brushbar will always default to ‘ON’ (spinning) each time you switch on the machine and recline it for cleaning. The brushbar will automatically stop if it becomes obstructed. If the brushbar stops during use, please refer to the ‘Clearing brushbar obstructions’ section.
To switch the brushbar off (e.g. for hard floors), recline the machine and turn it ‘ON’, then press the brushbar ‘ON/OFF’ button – the brushbar will stop spinning.

Using the tools – High-reach cleaning

Caution:

  1. Switch ‘OFF’ machine before changing tools.
  2. Powerful suction can cause the hose to ‘pull back’ – please take care.
  3. Take extra care when vacuuming on stairs; do not work with the vacuum cleaner above you on the stairs. Do not put the vacuum cleaner on chairs, tables etc.
  4. Ensure machine is in upright position before using tools.

To release the wand, open the wand cap and pull the red tube until the wand releases from the vacuum. Tools can be attached to either the hose or wand.
The brushbar will not rotate when the machine is in an upright position.
Ensure wand cap is closed when not in use.

Emptying the Clear bin

Caution:

  1. Switch ‘OFF’ machine and unplug before emptying the bin.
    Empty as soon as the dirt reaches the level of the MAX mark – do not overfill. To remove the clear binTM from the machine press the button at rear of cyclone carrying handle. To release the dirt, press the red bin release button.
    Please note:
    Do not use the machine without the clear binTM in place.
    Cleaning the Clear binTM

Caution:

  1. Do not immerse the whole cyclone in water or pour water into the cyclones.
  2. Ensure bin is completely dry before replacing.

Please note:

  1. Do not use detergents, polishes or air fresheners to clean the bin.
  2.  Do not put bin in a dishwasher.

Washing your filters

Caution:

  1. Switch ‘OFF’ and unplug machine before removing the filters.
  2. Ensure filters are completely dry before refitting to machine.

This machine has two filters, located as shown. It is important to check your filters regularly and wash at least every 3 months according to instructions, to maintain performance. The filter in the ball should be rinsed and tapped out until the water runs clean, then tapped out again to ensure all excess water is removed. This will normally require up to 10 rinse cycles. Please leave to dry completely for 24 hours.

Please note:

  1. It is normal for this filter in the ball to turn grey in color. The filters may require more frequent washing if vacuuming fine dust.
  2. Do not use detergents to clean the filters.
  3. Do not put the filters in the dishwasher, washing machine, tumble dryer, oven, microwave or near an open flame.

Looking for blockages

Caution:

  1. Switch ‘OFF’ and unplug machine before checking for blockages. Failure to do so could result in personal injury.
  2. Please ensure machine is upright and switched off before removing hose or airway inspection parts.
  3. Beware of sharp objects when clearing blockages.
  4. Refit all parts of the machine securely before using.

Please note:

  1. Clearing blockages is not covered by your machine’s limited warranty. This machine is fitted with a thermal cut-out. If any part of your machine becomes blocked, it may overheat and then automatically shut off. Switch ‘OFF’ and unplug machine and leave to cool down for at least 60 minutes before attempting to check filters or for blockages. Clear blockage before restarting.

Clearing brushbar obstructions

Caution:

  1. Switch off and unplug machine before clearing brushbar obstructions. Failure to do so could result in personal injury.
  2. If your brushbar is obstructed, it may shut off. If this happens you will need to remove the brushbar as shown and clear any obstructing debris. Refit all parts securely before use.

Dyson customer care

Thank YOU FOR CHOOSING TO RUY A DYSON.

If you have a question about your Dyson vacuum cleaner, call the Dyson Helpline at 1-886-693-9766 with your serial number and details of where and when you bought the cleaner.
Your serial number can be found on the rating plate, which is behind the clear bin.TM Most questions can be solved over the phone by one of our Helpline staff. If your vacuum cleaner needs service, call the Dyson Helpline so we can discuss the available options. If your machine is under warranty, and it is a covered repair, it will be repaired at no cost.

Dyson Helpline
Call 1-866-693-9766 toll free, 7 days a week.

Please register as a Dyson owner

THANK YOU FOR CHOOSING TO BUY A DYSON.

To help us ensure you receive prompt and efficient service, please register as a Dyson owner. There are two ways to do this:

  • By completing and returning the enclosed form to us by mail
  • Online at www.dyson.com

This will confirm ownership of your Dyson in the event of an insurance loss, and enable us to contact you if necessary.

Limited 5 year warranty

Terms and conditions of the Dyson 5 year limited warranty.

What is covered
Your Dyson vacuum cleaner is warranted against original defects in material and workmanship for a period of five years from the date of purchase, when used for private household purposes in accordance with the Dyson Owner’s Manual. This warranty provides, at no extra cost to you, all labor and parts necessary to ensure your vacuum cleaner is in proper operating condition during the warranty period. This limited warranty is subject to the following terms:

What is not covered
Dyson, Inc. shall not be liable for costs, damages or repairs incurred as a result of:

  • Machines purchased from an unauthorized dealer.
  • Clearing blockages from your machine.
  • Use of parts not in accordance with the Owner’s Manual.
  • Careless operation or handling, misuse, abuse and/or lack of maintenance or use not in accordance with the Owner’s Manual.
  • External sources such as weather.
  • Repairs or alterations carried out by unauthorized parties or agents.
  • Use of the vacuum cleaner other than for normal domestic purposes within the United States, e.g. for commercial or rental purposes.
  • Normal wear and tear, including normal wearing parts such as belt, filter, brush bar, hose assembly, and power cord (or where external damage or abuse is diagnosed).
  • Use of parts and accessories other than those produced or recommended by Dyson, Inc.

Warranty service

  • Please fill out and return the Product Registration form, or register online at www.dyson.com Before service can take place, the terms of the limited warranty require that you contact the Dyson Helpline with your model name/number, serial number, date and place of purchase. Please keep your purchase receipt in a safe place to ensure you have this information. The serial number is found on the vacuum cleaner’s rating plate, which is behind the clear bin.TM
  • All work will be carried out by Dyson, Inc. or its authorized agents.
  • Any replaced defective parts will become the property of Dyson, Inc.
  • Service under this warranty will not extend the period of this warranty.
  • If your machine is not functioning properly, please call the Dyson Helpline at 1-866-693-9766. Most issues can be rectified over the telephone by our trained customer care staff. If this is not possible Dyson, Inc. will arrange for your vacuum cleaner to be repaired and returned in full working order at no extra cost to yourself. Warranty limitations and exclusions
  • Any implied warranties relating to your vacuum cleaner, including but not limited to warranty of merchantability or warranty of fitness for a particular purpose, are limited to the duration of this warranty. This limitation is not allowed by some states and so this limitation may not apply to you.
  • Your remedy for breach of this warranty is limited to the warranty service described above. Dyson, Inc. will not be liable for any consequential damages or incidental damages you may incur in connection with your purchase and use of your vacuum cleaner. This limitation is not allowed by some states and so this limitation may not apply to you.
  • This limited warranty gives you specific legal rights. You may also have other rights which vary by state.
  • This limited warranty is not transferable.

Product information: Net weight: 7.30kg, Voltage: 120V 60Hz, Maximum current: 11A.

This product is protected by the following intellectual property rights:

Patent/Patent Application numbers: JP 2004-537336; EP 1361812; AU 744408; EP1119282; JP 2002-527132; US 6,519,807; AU 744362; EP 1121043; JP 2002-527131; US 6,572,078; GB 0326102.1; AU 2002-226556; EP 1370172; JP 2004-528876; US 6,991,666; AU 2002-225207; EP 1361814; JP 2004-520137; US 7,018,439; AU 2001-240894; EP 1268076; JP 2003-528704; US 6,835,222; AU 2002-225232; EP 1361815; JP 3940082; US 6,974,488; AU 2003-283157; EP 1526796; JP 2006-503607; US 2005-0235454; AU 2003-283159; EP 1526797; JP 2005-534442; AU 2003-283161; EP 1526798; JP 2006-503608; AU 2004-294771; EP 1680232; JP 2007-508934; US 2007-0079579; AU 2005-263889; EP 1768536

Equivalent patents, registered designs and applications exist in other countries.
Please note: Small details may vary from those shown.

Dyson Customer care
1-866-693-9766
Toll free, 7 days a week

www.dyson.com

References

Read User Manual Online (PDF format)

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