dyson AM10 Hygienic Humidification Instruction Manual
- June 17, 2024
- dyson
Table of Contents
dyson AM10 Hygienic Humidification
Product Information
IMPORTANT SAFETY INSTRUCTIONS
BEFORE USING THIS MACHINE READ ALL INSTRUCTIONS AND CAUTIONARY MARKINGS IN
THIS MANUAL AND ON THE MACHINE
When using an electrical machine, basic precautions should always be followed, including the following:
WARNING
THE MACHINE AND THE REMOTE CONTROL BOTH CONTAIN MAGNETS.
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Pacemakers and defibrillators may be affected by strong magnetic fields. If you or someone in your household has a pacemaker or defibrillator, avoid placing the remote control in a pocket or near to the device.
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Credit cards and electronic storage media may also be affected by magnets and should be kept away from the remote control and the top of the machine.
WARNING: These warnings apply to the machine, and also where applicable, to all tools, accessories, chargers, or mains adaptors.
TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK, OR INJURY: -
Extreme caution is necessary when any machine is used by or near children or infirm persons and whenever it is left operating and unattended.
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This Dyson machine is not intended for use by persons (including children) with reduced physical, sensory or reasoning capabilities, or lack of experience and knowledge unless they have been given supervision or instruction concerning use of the machine by a person responsible for their safety.
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Use only as described in this Dyson Operating Manual. Do not carry out any maintenance other than that shown in this manual, or advised by the Dyson Helpline.
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Ensure machine is fully assembled in line with the instructions before use. Do not dismantle the machine or use it without the loop amplifier fitted.
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Do not allow to be used as a toy. Close attention is necessary when used by or near children. Children should be supervised to ensure that they do not play with the machine or remote control.
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Suitable for dry locations ONLY. Do not use outdoors or on wet surfaces. Do not use in bathrooms, laundry areas or similar indoor locations. Never locate the machine where it may fall into a bath or other water container. Do not use or store where it may get wet or in the immediate surroundings of a bath, a shower, or a swimming pool.
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Do not use in areas where petrol, paint, or flammable liquids are used or stored or where their vapors are present. Do not use in conjunction with or directly next to an air freshener or similar products.
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Do not locate directly below or above a mains electricity supply socket.
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Always plug directly into a wall socket.
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Do not handle any part of the plug or machine with wet hands.
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Do not use with a damaged cord or plug. If the supply cord is damaged it must be replaced by Dyson, its service agent or similarly qualified persons in order to avoid a hazard.
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If the machine is not working as it should, has received a sharp blow, has been dropped, damaged, left outdoors, or dropped into water, do not use and contact the Dyson Helpline.
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Contact the Dyson Helpline when service or repair is required. Do not disassemble the machine as incorrect reassembly may result in an electric shock or fire.
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Do not unplug by pulling on the cable. To unplug, grasp the plug, not the cable.
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Do not stretch the cord or place the cord under strain. Keep cord away from heated surfaces.
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Do not run cord under carpeting. Do not cover cord with throw rugs, runners or similar coverings. Do not route cord under furniture or appliances. Arrange the cord away from traffic area and where it will not be tripped over.
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To prevent a possible fire, do not use with any opening or exhaust blocked, and keep free of dust, lint, hair, and anything that may reduce airflow. Do not put any object into the inlet grill or the exhaust opening as this may cause an electric shock or fire, or damage the appliance.
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Do not use near furnaces, fireplaces, stoves or other high-temperature heat sources.
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Turn off all controls before unplugging.
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Unplug when not in use for extended periods and before filling, cleaning, maintenance or servicing.
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When refilling, only do so as described in this Dyson operating manual. Do not use hot water.
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Always place the machine on a firm, flat, level surface.
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Do not use on soft surfaces, such as a bed, where openings may become blocked.
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Do not place the machine in an area where it is accessible to children.
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Always carry the machine by the base, do not carry it by the loop amplifier.
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Do not tilt, move, or attempt to empty the machine while it is operating.
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Do not use unless the machine has been cleaned according to instructions.
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Use only cleaning agents recommended by Dyson.
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Do not pour water into any openings except for the water tank.
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This machine must only be supplied at safety extra low voltage corresponding to the marking on the base. Dyson recommends that this machine is only to be used with the power supply unit provided with it.
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This machine contains a UV-C emitter. Unintended use of the machine or damage to the housing may result in the escape of dangerous UV-C radiation. UV- C radiation may, even in little doses, cause harm to the eyes and skin.
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WARNING – This machine contains a UV-C emitter. Do not stare at the light source.
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If any part is replaced the replacement must be fitted in its correct position.
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Choking hazard – This remote control unit contains a small battery. Keep the remote control away from children and do not swallow the battery. If the battery is swallowed seek medical advice at once.
IMPORTANT SAFETY FEATURES
For your safety this machine is fitted with automatic cut-out switches that
operate if it tips over. If the switches operate, unplug the machine. Before
restarting, check and clear any blockages, allow to dry and ensure the machine
is on a solid level surface.
CAUTION : LAMP CONTAINS MERCURY <5mg Hg
READ AND SAVE THESE INSTRUCTIONS
THIS DYSON MACHINE IS INTENDED FOR HOUSEHOLD USE ONLY
Thank you for choosing to buy a Dyson machine,
After registering your free 2 year warranty, your Dyson machine will be
covered for parts and labor for 2 years from the date of purchase, subject to
the terms of the warranty. If you have any questions about your Dyson machine,
call the Dyson Helpline with your serial number and details of where/when you
bought the machine. Most questions can be solved over the phone by one of our
trained Dyson Helpline staff. This product is for household use and it is not
intended for business purposes. Your serial number can be found on your rating
plate which is on the base of the machine.
Alternatively, visit www.dyson.com/support for online help, general tips and useful information about Dyson. Note your serial number for future reference.
This illustration is for example purposes only.
3 easy ways to register your free
-
2-year warranty
-
Register online
Visit our website to register your full parts and labour guarantee online. www.dyson.co.uk/register or www.dyson.ie/register -
Register by phone
Call our dedicated Helpline. Open Monday to Friday 8am-8pm & Saturday and Sunday 8 am-6 pm. UK: 0800 298 0298 or ROI: 01 475 7109 -
Register by mail
Complete and return the form to Dyson in the envelope supplied.
Dyson contact details UK:
Website : www.dyson.co.uk/support
Dyson Helpline : 0800 298 0298
Email : askdyson@dyson.co.uk
Address : Dyson Ltd, Tetbury Hill, Malmesbury, Wiltshire, SN16 0RP
ROI:
Website : www.dyson.ie/support
Dyson Helpline : 01 475 7109
Email : askdyson@dyson.co.uk
Address : Dyson Ireland Limited, Unit G10, Grants Lane, Greenogue
Business Park, Rathcoole, Dublin 24
Know your humidifier
Getting started
For the best performance place a humidifier on the floor in the corner of the room, facing into the center. It should be at least 3.2ft from any wall. To avoid a cooling effect while humidifying, the unit should be at least 3.2ft from any people. Consider placing near to air conditioning or heating devices to circulate air effectively.
- Unscrew the cap and fill the tank to the top. Replace the cap and screw until hand tight. Carry by the handle.
- Place the tank on top of the base. Ensure the base is on a level surface, otherwise the machine will not operate.
- Place the loop amplifier on top of the tank. Push down until you hear a click. Remote control docks magnetically. Attach the remote control to the top of the machine with the buttons facing down.
- Plug into the socket and base. A small blue LED on the back of the appliance lights up to confirm that the machine has power.
- Switch ‘ON’. The water treatment procedure automatically starts. Water passes over a UV-C emitter to ensure that it is 99.9% bacteria-free before misting commences. This takes approximately 3 minutes. (During this time humidity targets can be set and fan mode can be switched ON’.)
- After 3 minutes the machine will start to humidify. The display will show the target humidity setting.
How to use
Refilling the tank
When the animation sequence shows, the tank is empty.
- Unplug the machine and push the button to unlock. Lift the loop amplifier away from tank, then tank away from base.
- Remove the cap and fill tank (no other part) to the top with cold tap water. Replace the cap, tank and loop amplifier. Use the handle for easier handling.
- Switch ‘ON’: the water treatment procedure starts. After 3 minutes the machine will start to humidify.
Cleaning – important!
- Cleaning procedures must be routinely followed to ensure that the humidifier continues to operate efficiently.
- Cleaning regimes are designed to help prevent the build up of scale within the machine, which will be more prominent in hard water areas.
- Failure to adhere to the cleaning regimes may invalidate the warranty.
- Make your own cleaning solution
- Other cleaning solutions are available. Please check these are suitable for use with plastics and then use in accordance with the manufacturer’s instructions. Examples of other suitable cleaning materials are descalers, foam soaps without an antibacterial agent, and vinegar.
Some cleaning chemicals are harmful to the machine and should not be used. Use of these may invalidate your warranty. Do not use: Alcohol and strong acid mixes, solvent (acetone) and oil based products, alkali bleach mixes, air fresheners, aroma oils, scented oils, hot water, brushes, abrasive materials, etc. Please do not put in a dishwasher or close to a fire.
Once a week
WARNING : Turn the machine into standby mode/‘OFF’. Unplug from the mains electricity supply.
- Wipe over air loop amplifier, paying close attention to the air gaps. Wipe with a lint-free microfiber cloth.
- Empty the water. Rinse and wipe over all surfaces. Repeat if necessary.
- Empty the trough and wipe over all surfaces. Small spillages may occur. Do not rinse under the tap or put in the dishwasher. While not dangerous, care should be taken to avoid water entering the inlets. Wipe the exterior with a lint free microfiber cloth.
Once a month (and before/after storage)
WARNING : Turn the machine into standby mode/‘OFF’. Unplug from the mains electricity supply.
- Unclip the loop amplifier surround: pull from the lower edge by hand, gently but firmly.
- Using a damp cloth, wipe over both sections with the citric acid solution. Do not put in a dishwasher or rinse under the tap.
- To attach the loop amplifier surround, lie flat and align the surround to the main amplifier. Push firmly until it clicks into place as shown.
- Empty the water tank. To release the water chimney, twist the dial a quarter of a turn. Lift out. Clean thoroughly by immersing in the citric acid solution for 15 minutes. Rinse and wipe over all surfaces. Repeat if necessary. Refit in reverse order, twisting the dial a quarter of a turn to secure.
- To remove the seal, pinch the securing tabs together and pull out. Clean thoroughly by immersing in the recommended citric acid solution for 15 minutes. Rinse and wipe over all surfaces. Repeat if necessary. To refit, push back in so the tabs click and the fit is secure.
- Pour in the recommended citric acid solution 1 dishwasher. Fill the trough with the recommended acid citric solution until the UV-C emitter and piezo are submerged. Leave for 15 minutes. Drain, rinse and wipe over all surfaces. Repeat if necessary.
- Empty the trough of any water, small spillages may occur. While not dangerous, care should be taken to avoid water entering the inlets. Clean thoroughly, using the recommended acid citric solution. Do not rinse under the tap or put in a Some cleaning chemicals are harmful to the machine and should not be used. Use of these may invalidate your warranty. Do not use: Alcohol and strong acid mixes, solvent (acetone) and oil-based products, alkali bleach mixes, air fresheners, aroma oils, scented oils, hot water, brushes, abrasive materials, etc. Please do not put in a dishwasher or close to a fire.
- Re-assemble. Wipe the exterior with a lint-free microfiber cloth. Switch ‘ON’: the water treatment procedure starts. After 3 minutes the machine will start to humidify.
What do the lights mean?
Using your humidifier
PLEASE READ THE ‘IMPORTANT SAFETY INSTRUCTIONS’ IN THIS DYSON OPERATING MANUAL BEFORE PROCEEDING.
Introduction
This is a cool mist, ultrasonic type of humidifier. Moist air is directed into the room from the loop amplifier. Water passes over a UV-C emitter to ensure that it is 99.9% bacteria-free before misting commences.
Location
- Always place the machine on a firm, flat, level surface.
- Do not place the machine on a rug, carpet, wooden flooring, or any other surface that may be damaged by exposure to water or moisture.
- It is recommended that a waterproof mat or pad is placed under the machine.
- Do not place the machine underneath overhanging surfaces.
- Do not place the machine in an area where it is accessible to children.
- Store the machine indoors. Do not use or store it below 41°F. Ensure the machine is at room temperature before operating.
- For the best performance, place on the floor, in the corner of the room, at least 1m from any wall and facing into the center of the room.
Operation
- All parts must be securely fitted before use.
- Do not use the machine unless it has been cleaned according to instructions.
- In humidifier, mode do not use without water in the tank.
- Do not lubricate any part of this machine.
- When switched on, a small blue LED on the back of the machine lights up to show that power is being received by the machine.
- (Note: It does not mean that the machine itself is operating.)
- Once the water treatment cycle completes the machine is ready to begin humidification.
Setting humidity level
- On first use, the display will show ‘70%’, which is the highest relative humidity setting. The fan will run on lowest airspeed, ‘01’. For each use after this the machine will remember the last target humidity level and airflow speed set.
- The machine will not operate unless the target humidity setting is above the current room humidity level.
- The machine will automatically adjust to avoid excessive humidity.
- Mist will be visible only in certain conditions (impacted by light, background colour, etc.) or at the lowest settings.
Automatic mode
- Press the AUTO button on the remote. This is the recommended mode of operation.
- The machine selects a comfortable humidity for the room, based on environmental factors such as current humidity level and air temperature.
- When the room reaches the appropriate humidity level the machine will switch itself ‘ON’ or ‘OFF’ as necessary to maintain that level. The fan will remain running when the target humidity has been reached.
Manual mode
Select the desired humidity level (from 30% to 70%). When the room reaches
the target humidity level the machine will switch itself ‘ON’ or ‘OFF’ as
necessary to maintain that level. The fan will remain running when the target
humidity has been reached.
Fan mode
The fan mode button on the remote control turns the humidifier mode ‘OFF’.
Control the fan mode using the airflow and timer buttons. No water is needed
for the fan mode.
Control without remote
- Press the standby button on the machine to turn ON/OFF.
- Press and hold the power button on the machine to adjust the humidity setting.
- Fan mode and the sleep timer cannot be operated without the remote control.
- The air speed setting automatically sets to ’05’.
Refilling
When refilling, empty the tank completely (preferably washing and drying
it), then refill – this keeps the wate r fresh. With a full tank of cold tap
water (3 liters) the machine will run for at least 10 hours, depending on the
target humidity setting and other environmental conditions. Do not add
anything to the water ( such as scents, oils etc).
Cleaning the base
Small water spillages may occur. While the amount of water in the trough is
not significant enough to damage the machine, significant care should be taken
when emptying it. Ensure that water does not enter through the inlets of the
machine. If some water does pass through the inlets, dry the exterior with a
cloth and continue to use as normal.
Cleaning the tank
Pour in the recommended citric acid solution. Replace the cap and shake
tank for 30 seconds. Then leave to stand. After 15 minutes, empty the tank.
Rinse and wipe over all surfaces. Repeat if necessary.
Storage
- When not in use, unplug from the mains electricity supply.
- Store the machine in a dry location and arrange the cable away from traffic areas so that it will not be tripped over or damaged.
- Clean the machine and tank as instructed before storing and before re-use.
Battery replacement
Caution
- Switch ‘OFF’ and unplug the machine before replacing the batteries.
- Unscrew the battery compartment on the remote control. Loosen the base and pull to remove the battery.
- Do not install backwards or short circuit the batteries.
- Do not attempt to dismantle or charge the batteries. Keep away from fire.
- Follow battery manufacturers’ instructions when installing new batteries (battery type CR 2032).
- Limited functionality is available without the remote control (see ‘Control without remote’).
Automatic cut-out
- If the machine is tilted by over 5° the display will show a ‘tilted’ graphic. If after 15 minutes the machine is not levelled it will switch ’OFF’.
- If the machine has been tilted make sure it is level and clear up any spillage.
Troubleshooting
- Do not carry out any maintenance or repair work other than that shown and described in this Dyson Operating Manual, or advised by the Dyson Helpline.
- An F3 failure message means the machine is too cold. The machine will operate when it is above 41°F. If other failure messages are displayed, contact the Dyson Helpline.
- If the UV-C emitter is exposed for any reason the machine will switch ‘OFF’.
- If the piezo or UV-C emitter needs to be replaced, contact the Dyson Helpline.
**Disposal information
**
Dyson products are made from high grade recyclable materials. Recycle where possible. The battery should be removed from the product before disposal. Dispose of or recycle the battery in accordance with local ordinances or regulations.
Dyson customer care
THANK YOU FOR CHOOSING TO BUY A DYSON MACHINE
If you have a question about your Dyson machine, call the Dyson Helpline with your serial number and details of where and when you bought the machine. Most questions can be solved over the phone by one of our Dyson Helpline staff. If your Dyson machine needs service, call the Dyson Helpline so we can discuss the available options. If your Dyson machine is under warranty, and it is a covered repair, it will be repaired at no cost. Your serial number can be found on your rating plate which is on the base of the machine.
Please register as a Dyson machine owner
To help us ensure you receive prompt and efficient service, please register as
a Dyson machine owner. There are three ways to do this:
- Online at www.dyson.com
- telephone the Dyson Helpline, at 866-277-9896.
- complete the enclosed Warranty Form and mail it to us.
This will confirm ownership of your Dyson machine in the event of an insurance loss, and enable us to contact you if necessary.
2 year limited warranty
TERMS AND CONDITIONS OF THE DYSON 2 YEAR LIMITED WARRANTY
What is covered
The repair or replacement of your Dyson appliance (at Dyson’s discretion)
if it is found to be defective due to faulty materials, workmanship or
function within 2 years of purchase or delivery (if any part is no longer
available or out of manufacture Dyson will replace it with a functional
replacement part).
Where this machine is sold outside of the EU, this warranty will only be valid if the appliance is used in the country in which it was sold. Where this machine is sold within the EU, this warranty will only be valid (i) if the appliance is used in the country in which it was sold or (ii) if the appliance is used in Austria, Belgium, France, Germany, Ireland, Italy, Netherlands, Spain or the United Kingdom and the same model as this appliance is sold at the same voltage rating in the relevant country.
WHAT IS NOT COVERED
Dyson does not guarantee the repair or replacement of a product where a defect
is the result of:
- Accidental damage, faults caused by negligent use or care, misuse, neglect, carelessness or operation or handling of the appliance which is not in accordance with the Dyson Operating Manual.
- Use of the appliance for anything other than normal domestic household purposes.
- Use of parts not assembled or installed in accordance with the instructions of Dyson.
- Use of parts and accessories which are not genuine
- Dyson components.
- Faulty installation (except where installed by Dyson).
- Repairs or alterations carried out by parties other than Dyson or its authorised agents.
- Normal wear and tear (e.g. fuse, brush bar etc.).
- If you are in any doubt as to what is covered by your guarantee, please contact the Dyson Helpline.
Summary of cover
- The guarantee becomes effective at the date of purchase (or the date of delivery if this is later).
- You must provide proof of (both the original and any subsequent) delivery/purchase before any work can be carried out on your Dyson appliance. Without this proof, any work carried out will be chargeable. Keep your receipt or delivery note.
- All work will be carried out by Dyson or its authorised agents.
- Any parts which are replaced by Dyson will become the property of Dyson.
- The repair or replacement of your Dyson appliance under guarantee will not extend the period of guarantee.
- The guarantee provides benefits which are additional to and do not affect your statutory rights as a consumer.
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- For more information on how we protect your privacy, please see our privacy policy on the Dyson website.
GUARANTEE FORM
3 EASY WAYS TO REGISTER YOUR FREE 2-YEAR GUARANTEE
-
Register online
Visit our website to register your full parts and labor guarantee online. www.dyson.co.uk/register www.dyson.ie/register -
Register by phone
Call our dedicated Helpline. Open Monday to Friday 8 am-8pm & Saturday and Sunday 8 am-6 pm. UK: 0800 298 0298 ROI: 01 475 7109 -
Register by mail
Complete and return the form to Dyson in the envelope supplied.
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