dyson AM02 Tower Fan Instruction Manual
- June 17, 2024
- dyson
Table of Contents
Dyson AM02 Tower Fan
ASSEMBLY
IMPORTANT SAFETY INSTRUCTIONS
- READ ALL INSTRUCTIONS BEFORE USING THIS APPLIANCE
- When using an electrical appliance, basic precautions should always be followed, including the following:
- WARNING THE FAN AND THE REMOTE CONTROL BOTH CONTAIN MAGNETS.
- Pacemakers and defibrillators may be affected by strong magnetic fields. If you or someone in your household has a pacemaker or defibrillator, avoid placing the remote control in a pocket or near the device.
- Credit cards and electronic storage media may also be affected by magnets and should be kept away from the remote control and the top of the fan.
WARNING TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK OR INJURY
- This fan is not intended for use by young children or persons with reduced physical, sensory, or reasoning capabilities, or lack of experience and knowledge unless they have been given supervision or instruction by a responsible person concerning the use of the appliance to ensure that they can use the appliance safely.
- Young children should be supervised to ensure that they do not play with the fan.
- The loop amplifier and base plate must be fitted securely before operating this fan. Do not use without the loop amplifier fitted.
- Do not operate any fan with a damaged cable or plug. If the cable or plug is damaged, do not use the fan and contact the Dyson Customer Care Helpline.
- If the supply cable is damaged, it must be replaced by Dyson, our service agent, or similarly qualified persons to avoid a hazard.
- If the fan is not working as it should or has been damaged, do not use it and contact the Dyson Customer Care Helpline.
- Do not run cable under carpeting. Do not cover the cable with throw rugs, runners, or similar coverings. Arrange cable away from the traffic area and where it will not be tripped over.
- Turn off all controls before unplugging. Unplug from the outlet when not in use for extended periods. To avoid a tripping hazard, safely coil the cable.
- Do not unplug by pulling on the cable. To unplug, grasp the plug, not the cable.
- Suitable for dry locations ONLY. Do not use outdoors or on wet surfaces and do not expose to water or rain.
- Do not handle the plug or fan with wet hands.
- Do not stretch the cable or place the cable under strain. Keep the cable away from heated surfaces.
- Do not put any objects into openings or the inlet grille. Do not use any opening blocked; keep free of dust, lint, hair, and anything that may reduce airflow.
- Do not use near furnaces, fireplaces, stoves, or other high-temperature heat sources.
- Do not use it in conjunction with or directly next to an air freshener or similar products.
- Do not use any cleaning agents or lubricants on this fan. Unplug before cleaning or carrying out any maintenance.
- Use only as described in this manual. Do not carry out any maintenance other than that shown in this manual, or advised by the Dyson Customer Care Helpline.
- The use of an extension cable is not recommended.
- Always carry the fan by the body, do not carry it by the loop amplifier.
READ AND SAVE THESE INSTRUCTIONS
Remote control
Clearing blockages Cleaning
- Look for blockages in the air inlet holes and in the small aperture inside the loop amplifier.
- Use a soft brush to remove debris.
- To clean, wipe with a dry or damp cloth.
- Do not use detergents or polishes to clean the fan.
Replacing the battery
- A blue light on the machine will flash when the remote’s buttons are pressed.
- If the blue light stops flashing, replace the remote’s battery.
- Battery type CR 2032.
- Press the end of the remote to release the battery.
Disassembly Instructions
QUESTIONNAIRE
THANK YOU FOR YOUR TIME
BATTERY REPLACEMENT
CAUTION:
- Switch ‘OFF’ and unplug the machine before replacing the battery.
- Do not install backward or short-circuit the battery.
- Do not attempt to dismantle, recharge, or put the battery in a fire.
- Do not directly handle a leaking battery.
- Carefully follow all instructions and warnings provided with the new battery.
2-YEAR DYSON GUARANTEE TERMS AND CONDITIONS
- Terms and conditions of your Dyson 2-year guarantee.
- The guarantee becomes effective from the date of purchase.
- All work will be carried out by Dyson Appliances (Aust) Pty Ltd, Avery Robinson Ltd (NZ), Singapore’s authorized agent – Service @Home Pte Ltd.
- Indonesia’s authorized agent- PT Higienis Indonesia or their authorized agents.
- Any parts replaced will become the property of Dyson Appliances (Aust) Pty Ltd.,
- Avery Robinson Ltd (NZ), Dyson Singapore Pte Ltd., PT Higienis Indonesia.
- The repair and replacement of the fan under the guarantee will not extend the period of the guarantee.
- The guarantee provides benefits that are additional to and do not affect your statutory rights as a consumer.
- You must provide proof of purchase before any work can be carried out on your fan.
- Without this proof, any work carried out will be chargeable. Please keep your receipt.
WHAT IS COVERED
- The repair and replacement of the fan if it is found to be defective due to faulty materials, workmanship, or function within 2 years of purchase (if any part is no longer available or out of manufacture, Dyson will replace it with a functional replacement part).
WHAT IS NOT COVERED
- Dyson shall not be liable for costs of repair or replacement of a product incurred as a result of:
- Normal wear and tear.
- Accidental damage, faults caused by negligent use or care, neglect, careless operation, or handling of the fan which is not by this manual.
- Damage as a result of use not by the rating plate.
- Blockages – please refer to Overleaf for details on how to unblock the fan.
- Use of parts and accessories other than those produced or recommended by Dyson.
- Damage from external sources such as transit, weather, electrical outages, or power surges.
- Repairs or alterations carried out by parties other than Dyson or its authorized agents.
- Failures caused by circumstances outside Dyson’s control.
- If you are in doubt as to what is covered by your guarantee, please call the Dyson Customer Care Helpline at:
- Australia 1800 239 766
- New Zealand 0800 397 667
- Singapore 7000 435 7546
- Indonesia 021 707 39766
- Remember: Always disconnect the plug from the mains before inspecting for problems.
- If the fan will not operate, first check the main socket has an electricity supply and that the plug is properly inserted into the socket.
REGISTERING YOUR GUARANTEE
- To help us ensure you receive prompt and efficient service, please register as a Dyson fan owner.
There are three ways to do this:
- Online (Australia only) at www.dyson.com.au/register
- By calling the Dyson Customer Care Helpline.
- By completing and returning the enclosed form to us by mail.
- This will confirm ownership of your Dyson fan in the event of an insurance loss, and enable us to contact you if necessary.
DYSON CUSTOMER CARE
- If you have a query about your Dyson fan call the Dyson Customer Care Helpline and quote your serial number, or contact us via the Dyson website.
- The serial number can be found on the base of the product.
- Most queries can be solved over the phone by one of our Dyson Customer Care Helpline staff.
- If your Dyson fan needs servicing, call the Dyson Customer Care Helpline to discuss the available options.
DYSON CUSTOMER CARE DETAILS
- If there are any queries, please call the Dyson Customer Care Helpline AU: 1800 239 766
- (Mon-Fri 8:00 am to 6:00 pm EST, Sat-Sun 8:30 am to 4:00 pm EST) www.dyson.com.au
- NZ: 0800 397 667 (Mon-Fri 8:30am to 5:00pm) www.dyson.co.nz
- SG: 7000 435 7546 (Mon-Fri 9:00am to 6:00pm) www.dyson.com.sg
- ID: 021 707 39766 (Mon-Fri 9:00am to 5:00pm) www.dyson.co.id
ABOUT YOUR PRIVACY
- Dyson may use the information provided for future marketing and research purposes (including sending commercial electronic messages) and may disclose it to third parties to provide the services you have requested or to our business partners or professional advisers. If you wish to access your personal information or see our full privacy policy, please contact us at customercare@dyson.com.au
DISPOSAL INFORMATION
- Dyson products are made from high-grade recyclable materials. Please dispose of this product responsibly and recycle it where possible.
- The battery should be removed from the product before it is disposed of.
- Dispose of or recycle the battery according to local ordinances or regulations.
- When your Dyson reaches the end of its life, we are responsible for its safe disposal.
- You can send your old Dyson back to us (at our cost) and we will organize for it to be recycled.*
- Please note that not all parts are recyclable. Recycling of parts is subject to the capabilities of 3rd party suppliers.
Simply:
- Box up your old Dyson.
- Take your packaging to your local post office and send it to the address below:
- Dyson We Recycle
- Reply Paid 83215
- Dyson Service Centre
- Unit 6 & 7, 7-11 Parraweena Rd
- Taren Point, NSW 2229.
PRODUCT INFORMATION
- Product weight 3.38kg.
- Please note: Small details may vary from those shown.
Dyson Customer Care
- If you have a query about your Dyson fan, call the Dyson
- Customer Care Helpline with your serial number and details of where and when you bought the fan, or contact us via the
- Dyson website. The serial number can be found on the base of the product.
- Dyson Customer Carecustomercare@dyson.com.au
- 1800 239 766
- Dyson Appliances (Aust) Pty Ltd.,
- PO Box 2835,
- Taren Point, NSW 2229,
- Australia www.dyson.com.au
- Your Dyson fan will be covered for parts and labor for 2 years from the date of purchase, subject to the terms of the guarantee.
- If you have a query about your Dyson fan, call the Dyson
- Customer Care Helpline quoting the serial number and details of where/when you bought the fan.
- The serial number can be found on the rating plate which is on the base of the product.
- Most queries can be solved over the phone by one of our Dyson Customer Care Helpline staff (details below).
- Visit our website to register your full parts and labour guarantee online (Australia only) www.dyson.com.au/register
- Note your serial number for future reference.
- For illustration purposes only
GUARANTEE FORM
Privacy Act
- Dyson may use this information for future marketing and research purposes (including sending commercial electronic messages) and may disclose it to third parties to provide the services you have requested or to our business partners or professional advisers.
- If you wish to access your personal information or see our full privacy policy, please contact us at customercare@dyson.com.au
- If you do not wish to receive marketing information by these methods from Dyson, please tick this box.
3 EASY WAYS TO REGISTER YOUR 2-YEAR GUARANTEE
- REGISTER ONLINE
- Visit our website to register your full parts and labor guarantee online (Australia only).
- www.dyson.com.au/register
REGISTER BY PHONE
- Call our dedicated Helpline.
REGISTER ONLINE
- Visit our website to register your full parts and labor guarantee online (Australia only).
- www.dyson.com.au/register
- AU 1800 239 766
- NZ 0800 397 667
- SG 7000 435 7546
- ID 021 707 39766
REGISTER BY MAIL
- Complete and return the form to Dyson in the envelope supplied.
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