dyson SV12 JN.00000 V15 detect Detect Cordless Vacuum Cleaner User Manual

June 17, 2024
dyson

User manual
Dyson V15 detect
dyson SV12 JN.00000 V15 detect Detect Cordless Vacuum
Cleaner

In the box

Your machine will come with one, or both, of the cleaner heads shown here.

Main body showing the bin and battery attached.
Main body showing the bin and battery attached.

Vacuum cleaner with battery and bin attached

A soft fluffy brush bar housed within the cleaner head. There is an electrical connecter end that can attach to the end of the wand or directly to the machine.

Fluffy Optic™ cleaner head A precisely-angled blade of light makes invisible dust visible on hard floors.
A brush bar located inside the cleaner head and a suction control slider located on the front.

Digital Motorbar™ XL cleaner head Wider cleaner head covers more surface in every sweep. Dyson DLS™ technology monitors brush bar resistance and adapts power across different floor types. Hair removal vanes prevent tangling around the bristles.
The charger is a one piece unit with the plug, connector endand cable.

Charger
Charges your vacuum with or without a dock.
A rectangular dock that needs to be fixed to a wall with screws.

Wall Dok™
The Dyson cordless vacuum drops into the wall-mounted charging dock, ready for your next clean.

Dyson wand, with a Built-in dusting and crevice tool, convenient for on-the- spot cleans.

dyson Gen5outsize Cordless Vacuum Cleaner - Figure 6

Wand with Built-in dusting and crevice tool Stored inside the wand is a ready- togo crevice tool for on-the-spot cleans.

Some tools may not be included.
You can buy additional tools at www.dyson.com.

This tool has a combination of brush  head and crevice tool together in one unit. The brush head slides dowthe  crevice tool when needed.| A small cleaner head with an
angled body housing the motor
and an electrical connector to
attach to the wand or directly to the
machine| The Scratch-free dusting brush has a  head made of soft bristles for cleaning delicate surfaces.
---|---|---
Combination tool Two tools in one –  wide nozzle and brush, for quick switching between cleaning and dusting tasks around your home or car.| Hair screw tool Anti-tangle conical brush bar spirals hair off and into the  bin. Motor-driven cleaning for  smaller spaces.| Scratch-free dusting brush Gentle on  delicate surfaces. Self-cleaning
– a rotating cuff keeps the soft  bristles clear of dust.
A flexible hose engineered fromtough wire and durable plastic.| Pliable bristles and felt bumper strip  on a narrow, tapered tool.| A short nozzle with stiff bristles on  the underside.
flexible reach to any tool attachment, to clean up high or down low in your home or car. Extension hos e Adds up  to 24 in of| Soft dusting brush Enclosed in a skirt of soft nylon bristles for gentle,  vacuumassisted dusting of delicate objects and surfaces.| Stubborn dirt brush Stiff nylon  bristles dislodge ground-in dirt from  coarse carpets, high traffic areas and car interiors.
With an elbow joint, fitted between  the bin and the tool.| A long tool with an angled end.| A jointed connector that creates a  flexible joint between the machine and the tool. It must be used in conjunction witha tool or cleaner head.
Low-reach adaptor Bends to  comfortablyreach down low.
Engineered to clean further under  low furniture by adjusting the wand  angle up to 90°.| Light pipe crevice tool Crevice tool  with LED lights lets you reach into  dark, narrow spaces and see where you’re cleaning.| Up-top adaptor Bends and locks at different angles. For effective  cleaning in hard-to-reach high areas  of your home.
A wide, triangular shaped nozzle.| A plastic clip that attaches to the wand|
Fabric and mattress tool Removes  dust, dirt and allergens from mattresses and upholstery.| Wand clip Clips to your vacuum’s  wand to hold tools.|

Getting started

Screen on the 0filter end of the machine.

Using the LCD screen

Finger pressing the selection button on the screen to move between power modes.

Power modes
Your machine has three power modes for different tasks. Change power modes quickly using the silver Selection button.

The screen showing the machine set to Eco mode with a full battery in green to show that this will give the longest battery life of the three modes.

Eco mode
Maximum run time for longer cleans all around your home.

Two screens showing the machine set to Auto mode and Med mode with a blue battery showing that this will give a medium length of battery life.

Auto and Med mode
Medium mode for the optimum balance of power and run time. Attach your cleaner head or Hair screw tool to activate Auto mode. Suction power automatically adapts to dust levels.

Boost mode
Designed for intensive spot cleaning of ground–in dirt.

dyson Gen5outsize Cordless Vacuum Cleaner - Figure 16

Shows you when your floor is clean
A piezo sensor continuously sizes and counts dust particles at the inlet.
Your machine categorizes, counts and displays the amount of particles picked up. Bars will rise and fall depending on the amount of debris and dust detected – showing you in real-time when your area is clean.

The LCD screen

Settings menu
Control the settings on your machine using the Selection button.
To enter the settings menu, press and hold the button until the menu screen appears. Press the button to move through the options within the settings menu.
Hold the button to open an option.

  • Language
  • Alerts
  • Serial numbers

To exit the settings menu, press and hold the Selection button on the Exit menu screen until the countdown ends.
For more information and support for your machine go online: www.dyson.com/support

Change language
To change the language on your screen, press the Selection button and hold it until the language list appears. Release the button.
Tap the Selection button to scroll through the language list to your preferred language. Press and hold the button until the countdown ends.
A green tick will appear on the screen to show your language selection is complete.
To cancel your selection, release the button during the countdown.

Change alert settings
You can turn the alert motor pulse off. Your motor will no longer pulse but run time alert information will continue to be displayed on the LCD screen when your machine needs your attention.
Turning off alerts will not turn off the blockage alert pulsing. This is to ensure you clear any blockages, preventing damage to your machine.
Make sure you have entered the settings menu. Tap the Selection button to move through the options within the settings menu. Press and hold the button to select the ‘Alerts’ option.
Tap the button until your selection is highlighted. Hold it down until the countdown ends and a tick appears on the screen. To cancel your selection, release the button during the countdown.

Find your serial numbers
You can find your serial numbers in the settings menu.
Press the Selection button to move through the settings sequence until you reach Serial numbers.
Press and hold the button to select this option.
Press the button to move through your serial numbers information.

Run time countdown
When the battery needs charging, your machine will pulse three times and a Low run time icon will appear on the screen.
Low run time will be in amber, or red when in Boost mode.
When your battery is empty, a red warning icon will appear on the screen.

Battery health and Boost advice
To get the best performance and life from your battery, use Eco or Auto/Med mode.
If you use Boost mode frequently, this message may appear, to help you conserve your battery life.

Alerts

The alerts you might see are:
Airway obstructed
Your machine has a blockage that needs removing. Watch the animation to see which airways to check. Make sure your machine is turned off before removing a blockage.

High storage temperature
Your machine is being stored in a place where the temperature is too high. Move your vacuum to a cooler place.![dyson Gen5outsize Cordless Vacuum Cleaner

Cold temperature
Your machine is too cold. Move your vacuum into a warmer 0environment and leave to warm up.dyson Gen5outsize Cordless Vacuum Cleaner - Figure
25

Non-Dyson battery
A non-Dyson battery has been detected. If you are not aware that you are using a third party battery for your machine, this may be a counterfeit.dyson
Gen5outsize Cordless Vacuum Cleaner - Figure 26

Clean filter
Your filter needs cleaning. Please refer to ‘Washing your filter’.
After cleaning, leave to dry for at least 24 hours before reattaching it to your machine.dyson Gen5outsize Cordless Vacuum Cleaner - Figure
27

Filter not sealed
Your filter isn’t properly fitted. Twist your filter counter-clockwise and pull it away from your machine. Reattach to your machine, twisting it clockwise until it locks into place.

Change alert settings
You can turn the alert motor pulse off. Your motor will no longer pulse but run time alert information will continue to be displayed on the LCD screen when your machine needs your attention.
Turning off alerts will not turn off the blockage alert pulsing. This is to ensure you clear any blockages, preventing damage to your machine.
Make sure you have entered the settings menu. Tap the Selection button to move through the options within the settings menu. Press and hold the button to select the ‘Alerts’ option.
Tap the button until your selection is highlighted. Hold it down until the countdown ends and a tick appears on the screen. To cancel your selection, release the button during the countdown.

Caring for your floors

Check that the underside of the cleaner head or tool is clean and free from any objects that may cause damage.
Before vacuuming your flooring, rugs, and carpets, check the manufacturer’s recommended cleaning instructions.
The brush bar on your machine can damage certain carpet types and floors.
Some carpets will fuzz if a rotating brush bar is used when vacuuming. If this happens, we recommend vacuuming without the motorized floor tool and consulting with your flooring manufacturer.

Charging your machine

You can use your machine immediately, or charge it partially, without the need to fully charge before first use.
Connect to the charger, either directly or in the dock.
The blue LEDs on both sides of the battery will flash during charging.
When the battery is fully charged, both LEDs will light for five seconds.
Your battery is fully charged when the display shows 100%.
Your machine won’t operate or charge if the ambient temperature is below 5°C (41°F). This is designed to protect both the motor and battery. dyson
Gen5outsize Cordless Vacuum Cleaner - Figure 30

Changing your click-in battery

If you have additional click-in batteries, we recommend that you alternate the batteries to maintain even performance.
Removing your battery
Refitting your battery
Align your battery with the handle and slide it in. Push firmly until it clicks into place.
Push the Battery release button at the front of the battery unit, and slide the battery off your machine.
Charge the battery.

Emptying your bin

Empty as soon as the dirt reaches the MAX level – don’t overfill. Using your machine when the dirt is above the MAX line may affect the performance and require more frequent filter washing.
Overfilling your bin could result in inaccurate readings on the particle graph.
Make sure your machine power is turned off before removing your wand or releasing the bin.
Remove your wand
Press the grey wand release button, on the top of the wand, and pull the wand away from the bin.

Release the dirt
Hold the machine over the bin, pointing downwards.
Firmly push the red bin release button. The bin will slide down, cleaning the shroud as it goes, and the bin base will open.
The bin base won’t open if the red bin release button isn’t pushed down all the way.

Minimize dust contact
Cover your bin tightly in a dustproof bag while you empty. Remove your bin carefully, seal the bag tightly and dispose.
Close the bin
Push the bin base upwards until your bin and bin base click into place.

Cleaning your bin

Remove your bin
If you need to clean your bin, empty it as shown in the ‘Emptying your bin’ section.
Press the red button located on the bin runner to release the bin and slide your bin off the runner.
Clean your bin using a damp, lint-free cloth.
Make sure that your bin and seals are completely dry before refitting.
Your bin isn’t dishwasher safe and the use of detergents, polishes or air fresheners to clean your bin isn’t recommended, as it may damage your machine.

Refit your bin
Insert the spine on to the bin runner.
Close your bin by pushing the bin base upwards until the bin and bin base click into place.

dyson Gen5outsize Cordless Vacuum Cleaner - Figure 35

Clearing blockages

Disconnect your machine from the charger before looking for blockages.
Make sure your machine power is turned off and be aware of sharp objects.
Leave your machine to cool down before looking for blockages.
If your machine detects a blockage, the motor will pulse and you won’t be able to use your machine until the blockage has been cleared.
If you try to use your machine when the motor is pulsing, it will automatically cut out.
Check the main body
Remove the bin and check for blockages in the main body of your machine.
Make sure any blockages are completely cleared and all parts are fitted before using your machine.
Don’t use your machine when looking for blockages as this could cause injury.dyson Gen5outsize Cordless Vacuum Cleaner - Figure
36

Check the wand and cleaner head
Check the wand for blockages.
Check your cleaner head for blockages, following the instructions to remove the brush bar, where necessary.
Re–assemble your machine
Refit all parts securely before using your machine.
Clearing blockages isn’t covered by your guarantee.dyson Gen5outsize
Cordless Vacuum Cleaner - Figure 37

Clearing obstructions from your Digital Motorbar™ XL cleaner head

Your Digital Motorbar™ XL cleaner head doesn’t have a washable brush bar.
To maintain optimum performance, check your brush bar regularly and clear any obstructions.
Make sure your machine is disconnected from the charger and take care not to touch the trigger.
Remove your brush bar
Don’t put any part of your machine in a dishwasher or use detergents, polishes or air fresheners.
Press the cleaner head release button on the end of the wand.
Place the cleaner head upside down.
Lift the catch on the cleaner head to release the brush bar.
Slide your brush bar out of the cleaner head.
Look for obstructions
Clear any debris from your brush bar.
Check inside the cleaner head and remove any debris or blockages.
Your Digital Motorbar™ XL cleaner head and brush bar aren’t washable.
Wipe over with a damp lint-free cloth.
Replace your brush bar
Push the brush bar back into the cleaner head.
Push down the brush bar release catch until it locks in position.dyson
Gen5outsize Cordless Vacuum Cleaner - Figure 38

Using your Digital Motorbar™ XL cleaner head

Your Digital Motorbar™ XL cleaner head has a slider control to adjust the suction of the cleaner head. To select the suction required, move the suction control on the top of the cleaner head.
Maximum suction for ground in dust and debris
For vacuuming durable floor coverings, hard floors and heavily soiled carpets and rugs.
Suction for dust and debris
For vacuuming lightly-soiled carpets, rugs and hard flooring.
For vacuuming large debris such as peanuts or rice.
Suction for deep pile carpets and delicate flooring
For vacuuming deep pile carpets or rugs and flooring where you experience greater resistance.
For vacuuming lightly soiled floors, and delicate flooring such as vinyl, parquet and lino.

Clearing blockages from your Hair screw tool

Your Hair screw tool doesn’t have a washable brush bar. To maintain optimum performance, check your brush bar regularly and clear any obstructions.
Make sure your machine is disconnected from the charger and your machine power is turned off.
Don’t put any part of your machine in a dishwasher or use detergents, polishes or air fresheners.

Remove the cover and brush bar
Remove the Hair screw tool from the wand or machine.
Push the base plate open. Press the red lever down to release the cleaner head cover.
Pull the cleaner head cover off the main body of the tool.

Look for obstructions
Pull your brush bar firmly to remove it from the main body.
Check and remove any obstructions from all three parts of your Hair screw tool.
Your Hair screw tool isn’t washable. Wipe over with a damp lint-free cloth.

Re–assemble the Hair screw tool
Put your brush bar back into position and press firmly until it clicks back into position.
Check the red locking lever is in the unlocked position. Align the cleaner head cover with the guide on the main body. Push it down until it clicks into position.
Push the red locking lever up until it clicks into position and push the base plate back into place.

Washing your filter

Wash your filter at least once a month to maintain optimum suction power.
Important: your filter must be completely dry before putting it back into your machine. Your machine could be damaged if used with a damp filter.
For more information and support videos for your machine visit: www.dyson.com/support
Twist off
Twist your filter counter-clockwise and pull it away from your machine.

Tap
Before washing your filter, tap it gently over a bin to remove any loose dust and debris.

Wash
Wash the pleated paper element of your filter first, under warm, running tap water, with the foam element facing downwards.
Next, wash the foam element of your filter with the foam element still pointing downwards.
Holding your filter on its side, run warm water over the outside of the foam element, gently rubbing your filter to remove the dirt.
Repeat washing until the water runs clear.

Shake and dry
Empty the filter and shake it firmly to remove excess water.
Keep shaking until there’s no water coming from the filter.
Place the filter on its end and leave to dry for at least 24 hours in a well- ventilated, warm place.
After cleaning your filter, thoroughly wash your hands using anti-bacterial soap.
Check that the filter unit is completely dry.
To refit, position the filter unit in place on the main body and twist clockwise until it clicks into place.
Don’t dry your filter in a dishwasher, washing machine, tumble dryer, oven, microwave or near a naked flame.
Important: Your filter must be completely dry before you put it back into the machine. Your machine could be damaged if used with a damp filter.

Washing your Fluffy Optic™ brush bar

Your Fluffy Optic™ cleaner head has a washable brush bar. To maintain optimum performance, check and wash your brush bar regularly.
Make sure your machine is disconnected from the charger and your machine power is turned off.
Don’t put any part of your machine in a dishwasher or use detergents, polishes or air fresheners.
Remove your brush bar
Press the cleaner head release button on the end of the wand. Place the cleaner head upside down.
Push the end cap up fully and pull the brush bar out of the cleaner head.
Remove the end cap from the brush bar. Don’t wash the end cap.
Slide your brush bar out of the cleaner head.

Wash and dry your brush bar
Hold your brush bar under running water and gently rub to remove any lint or dirt.
Stand your brush bar upright as shown. Leave to dry completely for at least 24 hours.

dyson Gen5outsize Cordless Vacuum Cleaner - Figure 46

Refit your brush bar
Before refitting, check that your brush bar is completely dry.
Reattach the end cap to your brush bar.
Slide your brush bar into the cleaner head. Push the end cap back down to the closed position.
Cleaning your illumination lens
To maintain optimum performance, keep your lens clean. Only clean the lens when the cleaner head is not attached to your machine.
Use a soft, dry, lint-free cloth to wipe the lens.

Cleaning your tools

Don’t put any part of your machine in a dishwasher or use detergents, polishes or air fresheners.
Wipe with a damp, lint-free cloth, without touching the connector end.
Make sure your tools are completely dry before using.

dyson Gen5outsize Cordless Vacuum Cleaner - Figure 47

Looking after your machine

To always get the best performance from your machine, it’s important to clean it regularly and check for blockages.
Look after your machine
If your machine is dusty, wipe with a damp lint-free cloth.
Check for blockages in the cleaner head, tools and main body of your machine.
Wash your filter regularly and leave to dry completely.
Don’t use detergents or polishes to clean your machine.
Look after your battery
To get the best performance and life from your battery, use Eco or Auto/Med mode.
Your serial numbers
You can find your serial numbers on your machine, battery, charger and in your screen settings.
For more information and support for your machine go online: www.dyson.com/support
Your machine won’t operate or charge if the ambient temperature is below 5°C (41°F).
This is designed to protect both the motor and battery.

References

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