WaterRower M1 HiRise Rowing Machine User Guide
- June 17, 2024
- WaterRower
Table of Contents
PREVENTATIVE MAINTENANCE
AND TROUBLESHOOTING GUIDE
M1 HiRise Rowing Machine
Congratulations on becoming a WaterRower Owner. This guide will help make sure
your WaterRower M1 unit is kept in good condition and functioning at all
times.
STORAGE
The WaterRower can be stored upright. To do so, lift the end of the rower and
move the WaterRower on the front wheels to the area of storage. Please note,
when standing your unit upright, slide the seat forward towards the footboard
prior to lifting the rower.
MAINTENANCE SCHEDULE
DAILY MAINTENANCE or after each workout
Cleaning
Wipe down handle, seat, rails and frame after every row.
WEEKLY
Inspect the WaterRower M1
Dust Build Up
Dust tank and belts regularly.
Clean the top of the rails where the wheels run.
To do this, run a damp cloth along the top and sides of the rails. This will
remove the dirt, dust, etc. which builds up with use.
In addition, clean any residue or build-up that has accumulated on the wheels.
Loose Bolts
Each week, inspect the bolts along the tank assembly and rail assembly to
ensure they are all secure in the frame of the rower. If necessary, use a 5mm
allen key to tighten any bolts that have come loose.
Weekly Belt Alignment and Monitor Test
On a weekly basis, row several strokes on the rower to check the alignment of
the recoil belt; it can, sometimes, come misaligned on the front pulleys (see
picture).
If the recoil belt is off a pulley, the recoil of the handle will be sluggish
and not feel smooth. It can also lead to fraying of the belt. If the recoil
feels misaligned, check that the recoil belt is aligned and runs over each
pulley correctly and smoothly as seen in the second picture. While checking
the alignment, review the monitor to ensure it is working correctly. Turn the
monitor on and it should flash all zeros, indicating it is ready to start. As
you begin rowing, the monitor should register your stroke rate, speed,
distance & time. If not, please refer to the monitor section in the
troubleshooting guide (page 10).
EVERY MONTH Handle Strap
Every 6 months, review the stitching and wear on the handle strap. If you
notice excessive wear, replace the handle. Fraying can be caused by incorrect
use. Please see instructions on our service site for replacing the handle.
EVERY 3 MONTHS
Check the Tension of the Recoil
To test the strength of the recoil, first remove the top deck cover. Next,
lift the handle out of the handle rests and release the handle so it slides
along the top deck cover, towards the forward riser pulley. The handle should
slide smoothly and quickly all the way to the front.
If the recoil is sluggish or slow, please refer to page 13 to troubleshoot.
EVERY 6
MONTHS Water condition
We have included purification tablets in the kit. We recommend adding 1 tablet
to the water every 6 months. If the water turns cloudy and the tablet does not
clear up the water, then it may be best to change out the water. Please use
the hand syphon pump and refer to our service website on how to remove the
water.
*Note: If you use the blue dye in your tank, it is not recommended that
you use the purification tablets.
Discoloration may occur if you do so. Instead, please visually monitor water
quality and changewhen necessary. It is recommended that dyed water is changed
out every year. Tank Stopper
The tank stopper can fall out, on occasion. If this occurs, you will need to
reinsert it into position.
Moisten the tank stopper to help with putting it back into position.
EVERY 1 TO 2 YEARS Replace the Batteries
If the monitor readings begin to fade or are incorrect, we recommend changing
the batteries.
Four AA batteries are located behind the monitor. Using a Phillips
screwdriver, unscrew the two screws, one on left and one on the right of the
monitor, and gently lift to access the battery pack located behind the
monitor. Check the batteries are positioned correctly in the battery pack.
Replace the batteries and reattach the screws to the monitor housing.
Replace the Bungee
Over time, and with use, the bungee cord can lose its elasticity, which will
affect the recoil of the machine. If this happens, it should to be replaced.
To perform this task, detach the bungee from the recoil belt. Next, remove the
two horizontally positioned bolts with the 5mm allen key from the bungee pod.
Remove the old bungee assembly and
position the new one into place on the rear bumper.
Replace the two horizontally positioned bolts with 5mm allen key.
M1 SERIES EXPLODED VIEW
TROUBLESHOOTING
The Monitor Turns On but Does Not Start
Check the connection of the sensor cable and the monitor cable. Check that the
wiring on both the monitor and sensor cable is intact.
Remove the top deck cover and check the position of the sensor disk underneath
the top deck.
It may be necessary to shift the sensor disk up to a position that is closer
to the optical sensor. To do so, use a flat instrument to gently raise the
disk up.
Frozen Monitor Screen
If the monitor screen is frozen, statistics stay the same or if the monitor
does not turn off, remove the batteries for 10 seconds and replace the
batteries.
If the problem persists, contact your nearest WaterRower office or email:
support@waterrower.com.
If the monitor does not turn on, it could mean the batteries are faulty and
need to be replaced. To replace the batteries refer to page 7.
If the monitor does not turn on after replacing the batteries or there is a
break in the wires, contact you nearest WaterRower office or email
support@waterrower.com for replacement parts.
Erratic Numbers
If the monitor is reading higher than usual numbers, we recommend trying the
following:
- Using a can of compressed air, spray the sensor disk and clean the sensor (you may need to remove the top deck).
- Use a dryer sheet or anti-static spray to clean the sensor and sensor disk.
- If in direct sunlight, move your WaterRower to the shade. The S4 sensor is optical and light may interfere with readings.
- Check for loose wires in the wire harness between the monitor and sensor.
- Replace the 4 AA batteries, erratic numbers can result due to low battery power.
- Check the sensor disk for misaligned teeth.
- Replace the sensor and sensor disk.
PADDLE
Tank Paddle is Rubbing
With the 5mm allen key, loosen all the bolts (in
the order of: 1, 2, and 3) on the tank assembly. Take a few gentle pulls to
see if rubbing continues. 
If rubbing has stopped, gently retighten the bolts
in the same order. Replace the top deck cover.
If this does not solve the problem, determine where the paddle is rubbing in
the tank: right side/ left side, top/bottom or front/back of the tank.
Please refer to the Troubleshooting section on our Service website
www.waterrowerservice.com, or contact your
nearest WaterRower office. You can email:
support@waterrower.com.
RECOIL
Sluggish Recoil
First, remove the top deck cover and check the belt alignment to make sure all
straps are positioned correctly on the pulleys.
Second, when the handle is in its full forward position next to the forward
riser pulley. Check the recoil belt is wound 1½ times around the shaft of the
paddle, underneath the clutch.
Third, shorten the recoil strap by readjusting the strap in the buckle. Be
careful not to make the recoil belt too short, as the connector may catch on
the forward riser.
Replace the bungee cord if necessary (refer to page 7).
Please contact support@waterrower.com or call your
nearest WaterRower office to order a new bungee. Ensure the seat is correctly
positioned on the rails.
The rail extrusions and the guide wheels are under the lip on the extrusion.
If the seat does not slide smoothly with first use, check the rails are clean
and free from obstruction. If the seat feels rough, clean the rails and the
seat wheels.
If the problem persists, please contact your nearest WaterRower office, or
email: support@waterrower.com.
WATER DISCOLORATION
If the water begins to turn cloudy, add in one purification tablet.
If after two weeks the water has not cleared, drain the water from the tank,
fill the tank with fresh water and add in a purification tablet.
*Note: If you use the blue dye in your tank, it is not recommended that
you use the purification tablets.
Discoloration may occur if you do so. Instead, please visually monitor water
quality and change when necessary. It is recommended that dyed water is
changed out every year.
NOISE
Rower Makes Noise While Rowing
When taking the first few pulls on your rower, the only sound you should hear
is the swishing of the water. If there are any other sounds, please determine
where the sound is coming from and contact your nearest WaterRower office
(details on back page).
TANK Tank is Leaking Water
First check the level of water is not filled above the maximum level. Please
refer to the level gauge sticker on the side of the tank.
If the tank is filled to the correct level, determine where the water is
coming out of the tank and contact your nearest WaterRower office or email
support@waterrower.com
To help a customer service representative expedite your call, please have your
serial number available; the serial number of your rower can be found on a
silver sticker attached to the back of your monitor
For easy reference, write your serial number below:
S/No:
United Kingdom
19 Acton Park Estate
The Vale, London W3 7QE
Tel: +44 (0)20 8749 9090
info@waterrower.co.uk
www.waterrower.co.uk
United States
560 Metacom Avenue
Warren, RI 02885
Tel: +1 (401) 247 7742
info@waterrower.com
www.waterrower.com
Australia
72 South Street
Rydalmere NSW 2116 Australia
Tel: +61 (0)2 9681 4221
info@waterrower.com.au
www.waterrower.com.au
https://manual-hub.com/
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