WDBL1D Nomad Rugged Case Instruction Manual
- June 17, 2024
- WD
Table of Contents
WD Nomad™ Rugged Case
For My Passport® Models:
WDBACY WDBAAA WDBAAB
WDBAAC WDBKXH WDBL1D
WDBGCH
WDBL1D Nomad Rugged Case
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Technical Support and Limited Warranty Guide
For WD Nomad Rugged Case
North America
English
800.ASK.4WDC
(800.275.4932)
Spanish
800.832.4778
Europe (toll free)* 00800 ASK4 WDEU
(00800 27549338)
Europe +31 880062100
Middle East +31 880062100
Africa +31 880062100
Asia Pacific
Australia 1 800 42 9861
China 800 820 6682/+65 62430496
Hong Kong +800 6008 6008
India 1 800 11 9393 (MNTL)/1 800 200 5789 (Reliance)
011 26384700 (Pilot Line)
Indonesia +803 852 9439
Japan 00 531 650442
Korea 02 703 6550
Malaysia +800 6008 6008/1 800 88 1908/+65 62430496
Philippines 1 800 1441 0159
Singapore +800 6008 6008/+800 608 6008/+65 62430496
Taiwan +800 6008 6008/+65 62430496
- Toll free number available in the following countries: Austria, Belgium, Denmark, France, Germany, Ireland, Italy, Netherlands, Norway, Spain, Sweden, Switzerland, United Kingdom.
IMPORTANT! Save This Information
Should you encounter any problem, please give us an opportunity to address it
before returning this product.
Most technical support questions can be answered through our knowledge base or
e-mail support service at http://support.wdc.com. If the answer is not
available or, if you prefer, please contact WD at the best telephone number
shown above.
Your product includes 30 days of free telephone support during the warranty
period. This 30-day period starts on the date of your first telephone contact
with WD technical support. E-mail support is free for the entire warranty
period and our extensive knowledge base is available 24/7. To help us keep
you informed of new features and services, remember to register your product
online at http://register.wdc.com.
Warranty Information (All Regions Except Australia/New Zealand)
Obtaining Service
If your WD Nomad Rugged Case becomes defective during the warranty period,
either contact the dealer from whom you originally purchased the WD Nomad
Rugged Case or visit our product support Web site at http://support.wdc.com
for information on how to obtain service or a Return Material Authorization
(RMA). If it is determined that the WD Nomad Rugged Case may be defective, you
will be given an RMA number and instructions for product return. An
unauthorized return (i.e., one for which an RMA number has not been issued)
will be returned to you at your expense. Authorized returns must be shipped in
an approved shipping container, prepaid and insured, to the address provided
on your return paperwork. Your original box and packaging materials should be
kept for storing or shipping your WD Nomad Rugged Case.
Limited Warranty
Western Digital (“WD”) warrants that the WD Nomad Rugged Case, in the course
of its normal use, will for the term defined below, be free from defects in
material and workmanship. This warranty specifically excludes damages to items
stored or carried in the WD Nomad Rugged Case. The term of your limited
warranty is for two years, unless otherwise required by law. The term of your
limited warranty period shall commence on the purchase date appearing on your
purchase receipt.
Subject to the limitations specified above, your sole and exclusive remedy
shall be, during the period of warranty specified above and at WD’s option,
the repair or replacement of the WD Nomad Rugged Case. The foregoing warranty
shall extend to repaired or replaced WD Nomad Rugged Cases for the balance of
the applicable period of the original warranty or ninety (90) days from the
date of shipment of a repaired or replaced product, whichever is longer. If a
returned defective product is no longer available, we WD will replace it with
a similar product or one of equal or higher value.
Exclusions and Limitations
This Limited Warranty is applicable only to WD Nomad Rugged Cases sold as new.
WD shall have no liability if a product was stolen or if it is determined that
the asserted defect is not present or is attributable to misuse. If the WD
Nomad Rugged Case suffers an impact of greater than 7-feet it may be
cosmetically or structurally damaged, rendering the WD Nomad Rugged Case
unusable for future use. WD shall have no liability for lost data regardless
of the cause, recovery of data, or data contained in any product placed in
the WD Nomad Rugged Case, even if the impact is within the 7-feet recommended
limit. THE WARRANTY ON YOUR WD NOMAD RUGGED CASE DOES NOT IMPACT THE WARRANTY
ON YOUR HARD DRIVE, EVEN IF DAMAGE OCCURS TO YOUR HARD DRIVE WHILE IN THE
CARRYING CASE UNDER NORMAL OPERATION. IF DAMAGE OCCURS TO YOUR HARD DRIVE,
REFER TO THE WARRANTY POLICY FOR YOUR HARD DRIVE.
EXCEPT AS EXPRESSLY SET FORTH IN THIS LIMITED WARRANTY, THERE ARE NO OTHER
WARRANTIES, EXPRESS OR IMPLIED, FOR YOUR WD NOMAD RUGGED CASE. ALL OTHER
WARRANTIES, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS
FOR A PARTICULAR PURPOSE, ARE EXPRESSLY DISCLAIMED. ANY IMPLIED WARRANTIES
IMPOSED BY LAW ARE LIMITED IN DURATION TO THE APPLICABLE WARRANTY PERIOD.
This Limited Warranty gives you specific legal rights, and is governed by the
laws of the state and country in which your WD Nomad Rugged Case was
purchased.You may also have other rights that vary from state to state and
country to country. You are advised to consult applicable state and country
laws to determine your rights. Some states and countries do not allow any
limitation on how long a limited warranty will last, or exclusion or
limitation of incidental or consequential damages. In such states and
countries, some of the exclusions or limitations stated in this Limited
Warranty may not apply to you.
Sole Remedies/No Incidental or Consequential Damages
To the extent allowed by local law, the remedies provided in this Limited
Warranty are your sole and exclusive remedies.
These terms and conditions supersede any prior agreements or representations,
including statements made in sales literature or advice given in connection
with your purchase.
TO THE EXTENT ALLOWED BY LOCAL LAW, AND EXCEPT AS SPECIFICALLY SET FORTH IN
THIS LIMITED WARRANTY, IN NO EVENT SHALL WD OR ANY WD SERVICE CENTER BE LIABLE
FOR (1) ANY DAMAGES ARISING OUT OF OR IN CONNECTION WITH THE PURCHASE, USE OR
PERFORMANCE OF THE PRODUCT (2) ANY DAMAGES RESULTING FROM LOSS OF DATA ON ANY
PRODUCTS USED IN CONNECTION WITH THE PRODUCT, OR (3) ANY DIRECT, INDIRECT,
SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES, WHETHER BASED ON CONTRACT, TORT,
OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT ADVISED OF THE POSSIBILITY OF
SUCH DAMAGES.
Australia/New Zealand Only
For consumers purchasing products in Australia and New Zealand, please refer
to this warranty information. Nothing in this warranty modifies or excludes
your legal rights under the Australian Competition and Consumer Act or the New
Zealand Consumer Guarantees Act. This warranty identifies WD’s preferred
approach to resolving warranty claims which is likely to be quick and simple
for all parties.
No other warranties either express or implied by law, including but not
limited to those contained in the Sale of Goods Act, are made with respect to
the Product. If you purchased your Product in New Zealand for the purposes of
a business, you acknowledge and agree that the New Zealand Consumer
Guarantees Act does not apply. In Australia, our goods come with guarantees
that cannot be excluded under the Australian Consumer Law. You are entitled to
a replacement or refund for a major failure and compensation for any other
reasonably foreseeable loss or damage. You are also entitled to have the goods
repaired or replaced if goods fail to be of acceptable quality and the failure
does not amount to a major failure. What constitutes a major failure is set
out in the Australian Consumer Law.
Warranty
WD warrants that the Product, in the course of its normal use, will for the
term defined below, be free from defects in material and workmanship and will
conform to WD’s specifications. The term of your warranty is 2 year in
Australia and New Zealand, unless otherwise required by law. The term of your
warranty period shall commence on the purchase date appearing on your purchase
receipt from an authorized distributor or authorized reseller. Proof of
purchase shall be required to be eligible for this warranty and to establish
the commencement date of this warranty. Warranty service will not be provided
unless the Product is returned to an authorized distributor, authorized
reseller or regional WD return center where the Product was first shipped by
WD. WD may at its discretion make extended warranties available for purchase.
WD shall have no liability for any Product returned if WD determines that the
Product was (i) not purchased from an authorized distributor or authorized
reseller, (ii) not used in accordance with WD specifications and
instructions, (iii) not used for its intended function, or (iv) stolen from
WD, or that the asserted defect a) is not present, b) cannot reasonably be
rectified because of damage occurring before WD receives the Product, or c) is
attributable to misuse, improper installation, alteration (including removing
or obliterating labels and opening or removing external enclosures, including
the mounting frame, unless the product is on the list of limited user-
serviceable products and the specific alteration is within the scope of the
applicable instructions, as found at http://support.wdc.com), accident or
mishandling while in the possession of someone other than WD.
PRODUCTS ARE COMPLEX AND FRAGILE ITEMS THAT MAY OCCASSIONALY FAIL DUE TO (A)
EXTERNAL CAUSES, INCLUDING WITHOUT LIMITATION, MISHANDLING, EXPOSURE TO HEAT,
COLD, AND HUMIDITY, AND POWER FAILURES, OR (B) INTERNAL FAULTS . SUCH
FAILURES CAN RESULT IN THE LOSS, CORRUPTION, DELETION OR ALTERATION OF DATA.
NOTE THAT YOU SHALL BE RESPONSIBLE FOR THE LOSS, CORRUPTION, DELETION OR
ALTERATION OF DATA HOWSOEVER CAUSED, AND FOR BACKING UP AND PROTECTING DATA
AGAINST LOSS, CORRUPTION, DELETION OR ALTERATION. YOU AGREE TO CONTINUALLY
BACK UP ALL DATA ON THE PRODUCT, AND TO COMPLETE A BACKUP PRIOR TO SEEKING
ANY GENERAL SERVICE AND TECHNICAL SUPPORT FROM WD.
In Australia, if the Product is not of a kind ordinarily acquired for
personal, domestic or household use or consumption, provided it is fair and
reasonable to do so, WD limits its liability to replacement of the Product or
supply of equivalent or better Product.
This warranty shall extend to repaired or replaced Products for the balance of
the applicable period of the original warranty or ninety (90) days from the
date of shipment of a repaired or replaced Product, whichever is longer. This
warranty is WD’s sole manufacturer’s warranty and is applicable only to
Products sold as new.
Obtaining Service
WD values your business and always attempts to provide you the very best of
service. Should you encounter any problem, please give us an opportunity to
address it before returning this Product. Most technical support questions can
be answered through our knowledge base or e-mail support service at
http://support.wdc.com. If the answer is not available or, if you prefer,
please contact WD at the applicable telephone number shown in the front of
this document. If you wish to make a claim, you should initially contact the
dealer from whom you originally purchased the Product. If you are unable to
contact the dealer from whom you originally purchased the Product, please
visit our product support Web site at http://support.wdc.com for information
on how to obtain ervice or a Return Material Authorization (RMA). If it is
determined that the Product may be defective, you will be given an RMA number
and instructions for Product return.
An unauthorized return (i.e., one for which an RMA number has not been issued)
will be returned to you at your expense. Authorized returns must be shipped in
an approved shipping container, prepaid and insured, to the address provided
with your RMA number. If following receipt of a qualifying claim under this
warranty, WD or the dealer from whom you originally purchased the Product
determines that your claim is valid, WD or such dealer shall, at its
discretion, either repair or replace the Product with an equivalent or better
Product or refund the cost of the Product to you. You are responsible for any
expenses associated with a claim under this warranty. The benefits provided to
you under this warranty are in addition to other rights and remedies available
to you under the Australian Competition and Consumer Act or the New Zealand
Consumer Guarantees Act.
Your original box and packaging materials should be kept for storing or
shipping your WD product. To conclusively establish the period of warranty,
check the warranty expiration (serial number required) via
http://support.wdc.com.
Western Digital Technologies, Inc.
3355 Michelson Drive, Suite 100
Irvine, California 92612
Phone: 949-672-7000
E-mail: support@wdc.com
For more information, please refer to the Technical Support and Limited
Warranty Guide supplied in this kit.
Western Digital
3355 Michelson Drive, Suite 100
Irvine, California 92612
U.S.A.
Western Digital, WD, the WD logo, and My Passport are registered trademarks in
the U.S. and other countries; and WD Nomad is a trademark of
Western Digital Technologies, Inc. Other marks may be mentioned herein that
belong to other companies. Specifications subject to change
without notice.
© 2012 Western Digital Technologies, Inc. All rights reserved.
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