Govee H619E RGBIC LED Strip Light User Manual
- May 15, 2024
- Govee
Table of Contents
Govee H619E RGBIC LED Strip Light
Safety Instructions
Read and follow all the safety instructions:
- Use the product with the provided power adapter only.
- Be cautious of static electricity during installation and usage. Keep the product away from sharp objects or strong corrosive chemicals.
- When bending the strip lights during installation, avoid folding the LED components as it may affect the product’s life span.
- Remove nails, metal, or other conductive objects from the installation surface before attaching the strip light, as it may cause short-circuiting.
- Do not install the strip light near any heat sources.
- Do not allow children to install the strip light alone.
- Avoid installing the strip light near potentially dangerous sources (e.g., candles, liquid-filled objects).
- Unroll the strip lights before powering them on.
Introduction
Thanks for choosing Govee RGBIC LED Strip Light. This product is composed of
two connected rolls embedded with Govee’s cutting-edge RGBIC technology that
allows each segment to be adjusted independently. When connected with Govee
Home App, you can adjust its colors, brightness, and scene modes to your
liking. It also supports voice assistants such as Alexa and Google Assistant.
What You Get
At a Glance
Installing Your Device
Before You Install
- Unpack the box and check all items listed in the packing list.
- Power on the strip light and check whether it lights up.
Installing Steps
- Wipe the surface to make sure it’s clean and dry.
- Peel off the protective film on the tape, stick the strip on and press over it firmly.
- Peel off the protective film on the control box and stick it on.Place the control box close to the music source to achieve the best music effect.
- Power on the strip lights and start using.
Pairing Your Device with the Govee Home App
What You Need
A Wi-Fi router supporting the 2.4GHz and 802.11 b/g/n bands. 5GHz is not
supported.
Pairing Instructions
- Download the Govee Home app from the App Store (iOS devices) or Google Play (Android devices).
- Hurn on Bluetooth on your smartphone.
- 0pen the app, tap the”+” icon in the top right corner and search for “H619E”.
- Tap the device icon and follow the on-screen instructions to complete pairing.
Controlling the Device with Your Voice
- Open the app, then tap the device icon to enter detail page.
- Tap the setting icon in the top right corner.
- Select Using Guidance and follow on-screen instructions to control the device using your voice.
Specifications
| Length | 2x10m/32.Sft (connected rolls) |
|---|---|
| Light Color | RGBIC |
| Water Resistance | Yes (The adapter and the control box are NOT |
waterproof)
Control Method| App, Control Box, Voice Control
Power Supply| 24VDC via Adapter
Troubleshooting
- The adhesive tape is not strong enough.
- Make sure the installation surface is clean and dry.
- Firmly press over the strip after sticking.
- Reinforce the installation via more clips and tape.
- Cannot connect to Bluetooth.
- Do not skip Bluetooth connection in the app.
- Ensure Bluetooth on your smartphone has been turned on.
- Your smartphone may be incompatible with the Govee Home app. Try using a different smartphone then reconnect.
- Power the strip lights and your smartphone Bluetooth off then on, then try again.
- Ensure that your smartphone is within 1 m/3.28ft of the strip lights when connecting.
- Clear any obstructions that are between the strip lights and your smartphone.
- The strip lights does not display the full selected color/Some LED beads do not light up.
- Please contact the Govee support team for rapid product replacement.
- cannot sync the strip lights to the beat of my music.
- Move the control box closer to the music source.
- Clean the mic on the control box then try again.
- Cannot connect to Wi-Fi.
- Do not skip the Wi-Fi connecting steps in the app.
- 5GHz network is not supported. Please set the router to 2.4GHz and then reset it.
- Connect your phone to Wi-Fi and check whether the network works well.
- Make sure you have entered the correct Wi-Fi name and password.
- Change your Wi-Fi password to a brief one. 8 numbers and letters are suggested.
- Connect hotspot in your phone to the strip lights and check whether the router works with the strip lights.
- Cannot connect to Alexa.
- Pull out every connective part of the strip lights and firmly re-connect them.
- Re-connect your phone to Wi-Fi.
- Plug out the adapter port and re-plug it in.
Customer Service
Warranty: 12-Month Limited Warranty
Support: Lifetime Technical Support
(9 Email: support@govee.com
Official Website: www.govee.com
@Govee
@govee_official
@govee.official
@Goveeofficial
@Govee.smarthome
Govee Home App
For FAQs and more information, please visit:
www.govee.com