Gefen EXT-CAT5-9500HD KVM Extender User Manual

Gefen EXT-CAT5-9500HD KVM Extender

Specifications

• Lengths and Distances Supported: Up to 200 Feet
• 1280×1024 @ 60Hz Up to 150 Feet
• 1920×1200 @ 60Hz

Product Usage Instructions

How It Works

1. Connect two CAT-5e cables for video and USB extension on the CAT-5 Video and CAT-5 DDC channel. Two CAT-5e cables are required for video extension.
2. Connect one CAT-5e cable for audio extension and another CAT-5e for PS/2 and RS-232 extension.

Front Panel Function Description

1. POWER ON INDICATOR – Indicates that the unit is plugged in and powered on

Rear Panel Function Description

1. POWER – 5 VDC external power supply with locking power tip connector
2. CAT5 USB/DDC – RJ-45 input extends USB and DDC signals with CAT-5 cable
3. CAT5 Video – RJ-45 input extends video input with CAT-5 cable
4. DVI OUT – DVI output connects to the monitor for local video
5. USB Out – USB Output to devices
6. KEYBOARD – PS/2 output connects to the keyboard
7. MOUSE – PS/2 output connects to the mouse
8. CAT-5 AUDIO – RJ-45 input connects CAT-5 cable to receive extended audio in and audio 2 signals
9. CAT-5 SERIAL PS/2 – RJ-45 input connects CAT-5 cable to receive extended RS-232 and PS/2 signals
10. RS232 – DB-9 connector connects to RS-232 devices
11. AUDIO IN – Audio mini-jack connects to a microphone
12. AUDIO OUT – Audio mini-jack connects to speakers

CAT5 Wiring Diagram

RJ-45 Jack

Service Switch Usage Guide

Receiver Dip Switch Settings

FAQ

Q: How long of a distance does the product support?

• A: The product supports up to 200 feet for resolutions of 1280×1024 @ 60Hz and up to 150 feet for resolutions of 1920×1200 @ 60Hz.

Q: How many CAT-5e cables are required for video extension?

• A: Two CAT-5e cables are required for video extension.

Q: What are the front panel function descriptions?

• A: The front panel has a POWER ON INDICATOR, which indicates that the unit is plugged in and powered on.

Q: What are the rear panel function descriptions?

• A: The rear panel includes a POWER input, CAT5 USB/DDC input, CAT5 Video input, DVI OUT output, USB Out output, KEYBOARD output, MOUSE output, CAT-5 AUDIO input, CAT-5 SERIAL PS/2 input, RS232 connector, AUDIO IN input, and AUDIO OUT output.

Q: How should I wire the CAT5 cable?

• A: The CAT5 cable should be wired according to the provided RJ-45 Jack wiring diagram.

Q: What are the sender and receiver dip switch settings?

• A: The sender dip switch settings include No Boost, Normal Boost (Default), Strong Boost, and Undefined. The receiver dip switch settings include No EQ (Default), EQ Setting 2, EQ Setting 3, and Maximum EQ.

INTRODUCTION

Thank you for purchasing the new CAT5•9500HD series by Gefen, Inc.
The CAT5•9500HD by Gefen allows users the benefi ts of extending DVI, USB 1.1, PS/2, RS232, and audio signals beyond the desktop. In a growing number of applications, broadcast stations, and production facilities there is a need to locate a computer remotely from the keyboard, mouse, and video monitor. A CPU may need to be shared between several users, for example, or moved to another room because of annoying fan noise.
The CAT5•9500HD series can be used to extend computers with noisy fans, printers, and hard drives. With the potential to cover a distance of 200 feet, industry-standard Category 5e (CAT-5e) cables are used for the extension of all the devices. One can connect additional CAT5•9500HD series to the same computer, allowing access to the same computer from other locations up to 200 feet apart.

Lengths and Distances Supported:

• Up to 200 Feet.. ……………………………………………………………………….1280×1024 @ 60Hz
• Up to 150 Feet. ………………………………………………………………………..1920×1200 @ 60Hz

PACKAGE INCLUDES

The CAT5•9500HD system includes these items in the box:

• (1) CAT5•9500HDS sender unit
• (1) CAT5•9500HDR receiver unit
• (2) 5V DC power supply with locking power tip connector
• (1) DVI cable (6FT)
• (2) PS/2 cables (6FT)
• (1) Audio cable (6FT)
• (1) USB cable (6FT)
• (1) Set of rack ears
• (1) User’s Manual

HOW IT WORKS

• In its most basic application, the CAT5•9500HDS sender unit resides next to the computer.
• Supplied with the system, DVI, USB 1.1, PS/2, and audio cables connect the computer to the CAT5•9500HDS sender unit.
• The CAT5•9500HDR receiver unit is placed next to the monitors and keyboard, mouse, speakers, and RS232 devices, at the remote location.
• The monitor, keyboard, mouse, and other devices are connected to the CAT5•9500HDR similar to the way they are con nect ed to the back of the computer (PC or Macintosh).

CONNECTING AND OPERATING THE CAT5•9500HD

READ THESE NOTES BEFORE INSTALLING OR OPERATING THE CAT5•9500HD SYSTEM

• Use industry-standard Category 5e (CAT-5e) cable to operate the CAT5•9500HD system.
• Please connect all the cables between the computer and the CAT5•9500HDS before powering up the CAT5•9500HDS unit.
• The CAT5•9500HD units are housed in a metal box for better RF shielding.

How to Connect the CAT5•9500HD Extender to Your Devices

1. Connect the supplied cables from the computer outputs to the CAT5•9500HD Sender unit inputs. Only the peripherals being extended need to be connected.
2. Connect the cable from your display (monitor or projector) to the DVI out of the CAT5•9500HD Receiver unit.
3. Connect the cables from your peripherals into their respective outputs on the CAT5•9500HD Receiver unit.
4. Connect two CAT-5e cables for video and USB extension on the CAT-5 Video and CAT-5 DDC channel. Two CAT-5e cables are required for video extension.
5. Connect one CAT-5e cable for audio extension and another CAT-5e for PS/2 and RS-232 extension.
6. Plug the 5VDC power supplies into the CAT5•9500HD Sender and Receiver unit.

CAT5•9500HDS FRONT PANEL DESCRIPTIONS

Front Panel Function Description

1. POWER ON INDICATOR – Indicates that the unit is plugged in and powered on

CAT5•9500HDR FRONT PANEL DESCRIPTIONS

Front Panel Function Description

1. POWER ON INDICATOR – Indicates that the unit is plugged in and powered on

CAT5•9500HDS BACK PANEL LAYOUT

1. POWER – 5 VDC external power supply with locking power tip connector
2. CAT5 Video – RJ-45 input extends DVI input with CAT-5 cable
3. CAT5 USB/DDC – RJ-45 input extends USB and DDC signals with CAT-5 cable
4. DVI IN – DVI Input connects to your computer with the supplied DVI cable
5. USB IN – USB input from the computer
6. KEYBOARD – Mini din PS/2 connector connects to PC for keyboard controls
7. MOUSE – Mini din PS/2 connector connects to PC for mouse controls
8. CAT-5 AUDIO – RJ-45 input extends audio out and audio in with CAT-5 cable
9. CAT-5 SERIAL PS/2- R J-45 input extends RS232, and PS/2 keyboard and mouse with CAT-5 cable
10. RS232 – DB-9 input from computer
11. AUDIO OUT – Audio Mini Jack input from computer
12. AUDIO IN – Audio Mini Jack input from computer
13. POWER – 5 VDC external power supply with locking power tip connector
14. CAT5 USB/DDC – RJ-45 input extends USB and DDC signals with CAT-5 cable
15. CAT5 Video – RJ-45 input extends video input with CAT-5 cable
16. DVI OUT – DVI output connects to the monitor for local video
17. USB Out – USB Output to devices
18. KEYBOARD – PS/2 output connects to the keyboard
19. MOUSE – PS/2 output connects to the mouse
20. CAT-5 AUDIO – RJ-45 input connects CAT-5 cable to receive extended audio in and audio 2 signals
21. CAT-5 SERIAL PS/2 – RJ-45 input connects CAT-5 cable to receive extended RS-232 and PS/2 signals
22. RS232 – DB-9 connector connects to RS-232 devices
23. AUDIO IN – Audio mini-jack connects to the microphone
24. AUDIO OUT – Audio mini-jack connects to speakers

CAT5 WIRING DIAGRAM

SERVICE SWITCH USAGE GUIDE

Gefen CAT5 HD products (sender and receiver) both contain a pair of service switches (also called dip switches) located underneath the unit. These service switches are used to select from sets of configurations that will equalize the signal to best match the conditions in your setup. For the CAT5•9500HD, there is 1 set of switches for the monitor under both the sender and receiver units. The switches are hidden beneath black stickers. Each bank of dip switches has 4 switches. Switches 3 and 4 are not used.
(Note: Adjustments should be done with sources and display.)

Sender Dip Switch Settings

Setting| Switch 1| Switch 2
No Boost| OFF| ON
Normal Boost (Default)| OFF| OFF
Strong Boost| ON| OFF
Undefined| ON| ON
Receiver Dip Switch Settings

Setting| Switch 1| Switch 2
No EQ (Default)| OFF| OFF
EQ Setting 2| ON| OFF
EQ Setting 3| OFF| ON
Maximum EQ| ON| ON

Adjustment Guidelines:

1. Strong boost should not be used on stranded cables. Strong boosting will cause pixels or no pictures on these cables.
2. Using the wrong settings will not damage the units; it will either produce no image or a noisy image.
3. To eliminate the possibility of cross-talk and interference, cables must be terminated with 568B scheduling. (for details)

WIRING DIAGRAM

TROUBLESHOOTING

Frequently Asked Questions

What kind of CAT-5e cable should I be using?

• Solid core CAT-5e cable rated at 350 Mhz and terminated in 568a or 568b is the minimum requirement. For resolutions greater than 1280×1024 or 1080i, Gefen recommends solid CAT-6 cables.

I’m getting no video on the screens, what can I check?

• The first thing to check is to make sure that the video CAT5 is linked to the other video CAT5 port and the same with the DDC ports. Test to make sure the units are working with short CAT-5e cables 15-20 feet. You can also make sure you have the correct boost setting confi gured (refer to).
• I’m getting no video on the screens using ADC to DVI adapters, what is wrong?ADC to DVI adapters remove the necessary 5V line that the extenders require on the input to operate. To enable the 5V you will need to open up the sender unit.
• Next to each DVI input connector will be a jumper that needs to be shorted to enable 5V to the input. This should only be enabled when using an ADC to DVI Adapter otherwise damage to your video card may result.

How can I fi x an occasionally flickering or flashing picture?

• Flickering or a blinking image is the result of a loss of sync between the display and the source. Try lowering the resolution to see if that helps, if it does, the CAT-5 cables you are using are unable to handle the bandwidth of the higher resolution and thus you are losing sync. Try a shielded CAT-6 cable on the video line to reduce interference. You can also try adjusting the service switches.
• Usually, this is caused by EMI, and a shielded CAT-6 with metal RJ-45 connectors with the drain wire soldered to the connectors will resolve the issue.
• Please refer to the service switch guide on for the different combinations.

Why is there a green or pink tint to my picture?

• A tint of green or pink in the picture is a result of incorrect color space being transmitted.
• This can be resolved by recycling power on your devices including the extender.
• If this does not help, the DDC data containing the colorspace is not being transmitted correctly due to a loss in the CAT5 cable, try replacing the DDC cable.

Why is the USB dropping out every so often?

• The USB bus is inherently not a very reliable system. Dropouts occur on occasion but if it is happening quite often, then interference along the DDC line that is also transmitting USB is causing the problem.
• Try using a shielded CAT-5e cable on this line instead.

I can’t seem to get my RS-232 devices to detect and connect, what’s wrong?

• The CAT5-9500HD system only extends the Tx and Rx lines of RS232.
• If you need a full RS232 extension of every line, you will need the standalone RS232 Extender units.

Can I run the CAT-5 cable through a patch bay?

• No, the signal will not transmit reliably

TERMINOLOGY

CAT-5

• Category 5 cable, commonly known as Cat 5, is an unshielded twisted pair type cable designed for high signal integrity. The actual standard defi nes specific electrical properties of the wire, but it is most commonly known as being rated for its Ethernet capability of 100 Mbit/s. Its specifi c standard designation is EIA/TIA-568. Cat 5 cable typically has three twists per inch of each twisted pair of 24 gauge copper wires within the cable.

CAT-5e

• Similar to Cat 5 cable, but is enhanced to support speeds of up to 1000 megabits per second

DDC

• Short form for Display Data Channel. It is a VESA standard for communication between a monitor and a video adapter. Using DDC, a monitor can inform the video card about its properties, such as maximum resolution and color depth.
• The video card can then use this information to ensure that the user is presented with valid options for confi during the display

DDWG

• Digital Display Working Group DDWG are the creators of the DVI specifi cation.

DVI

• Digital Visual Interface. Connection standard developed by Intel for connecting computers to digital monitors such as fl at panels and DLP projectors. A consumer electronics version, not necessarily compatible with the PC version, is used as a connection standard for HDTV tuners and displays. Transmits an uncompressed digital signal to the display. The latter version uses HDCP copy protection to prevent unauthorized copying

USB

• Universal Serial Bus. An external peripheral interface standard for communication between a computer and external peripherals over a cable using bi-serial transmission.

VESA

• Video Electronic Standards Association, is a consortium of manufacturers formed to establish and maintain industry-wide standards for video cards and monitors. VESA was instrumental in the introduction of the Super VGA and Extended VGA video graphics standards with a refresh rate of 70 Hz, minimizing fl icker and helping to reduce user eyestrain and fatigue.

PS/2

• A port type developed by IBM to connect a keyboard or mouse to a PC. The PS/2 port has a mini-DIN plug containing 6 pins. PS/2 ports are used so that the serial port can be used by another device. The PS/2 port is often called the mouse port.

RS-232

• Recommended Standard 232. This is the de facto standard for communication through PC serial ports. It can refer to cables and ports that support the RS232 standard.

SPECIFICATIONS

• Video Amplifier Bandwidth …………………………………………………………………….. 165 MHz
• Input Video Signal …………………………………………………………………………….. 1.2 volts p-p
• Input DDC Signal ………………………………………………………………………… 5 volts p-p (TTL)
• Single Link Range …………………………………………………………………..1080p / 1920 x 1200
• Video Connector Type …………………………………………… DVI-I 29-pin female (digital only)
• Link Connector …………………………………………………………………………….. RJ-45 Shielded
• USB Input ………………………………………………………………………… USB type “B” connector
• USB Output ……………………………………………………………………. USB type “A” connectors
• PS/2 Keyboard Connector ………………………………………………………………… 6 Pin MiniDin
• PS/2 Mouse Connector …………………………………………………………………….. 6 Pin MiniDin
• RS232 Connector ……………………………………………………………………………………….. DB-9
• Audio Connector: …………………………………………………….3.5mm mini-stereo phone jack
• Power Consumption …………………………………………………………….20 watts (max) per unit
• Power Supply …………………………………………….. 5V DC with locking power tip connector
• Dimensions ………………………………………………………………………. 17” W x 1.8” H x 4.4” D
• Shipping Weight …………………………………………………………………………………………. 8 lbs.

WARRANTY

• Gefen warrants the equipment it manufactures to be free from defects in material and workmanship.
• If equipment fails because of such defects and Gefen is notifi ed within two (2) years from the date of shipment, Gefen will, at its option, repair or replace the equipment, provided that the equipment has not been subjected to mechanical, electrical, or other abuse or modifi cations. Equipment that fails under conditions other than those covered will be repaired at the current price of parts and labor in effect at the time of repair. Such repairs are warranted for ninety (90) days from the day of reshipment to the Buyer.
• This warranty is in place of all other warranties expressed or implied, including without limitation, any implied warranty or merchantability or fi fitness for any particular purpose, all of which are expressly disclaimed.

1. Proof of sale may be required to claim a warranty.
2. Customers outside the US are responsible for shipping charges to and from Gefen.
3. Copper cables are limited to a 30-day warranty and cables must be in their original condition.

• The information in this manual has been carefully checked and is believed to be accurate. However, Gefen assumes no responsibility for any inaccuracies that may be contained in this manual.
• In no event will Gefen be liable for direct, indirect, special, incidental, or consequential damages resulting from any defect or omission in this manual, even if advised of the possibility of such damages.
• The technical information contained herein regarding the features and specifi cations is subject to change without notice.
• For the latest warranty coverage information, please visit Gefen’s Warranty web page at http://www.gefen.com/kvm/aboutus/warranty.jsp

PRODUCT REGISTRATION

• Please register your product online by visiting Gefen’s website at http://www.gefen.com/kvm/Registry/Registration.jsp
• 20600 Nordhoff St., Chatsworth CA 91311
• 1-800-545-6900
• fax:818-772-9120
• www.gefen.com
• support@gefen.com

ASKING FOR ASSISTANCE

• Technical Support: Telephone 818-772-9100

• 800-545-6900

• Fax818-772-9120
  Technical Support Hours: 8:00 AM to 5:00 PM Monday through Friday Pacific Standard Time (PST).

• Write To: Gefen Inc.

• c/o Customer Service

• 20600 Nordhoff St.

• Chatsworth, CA 91311

• support@gefen.com

• www.gefen.com

Notice:

• Gefen Inc. reserves the right to make changes in the hardware, packaging, and any accompanying documentation without prior written notice.
• CAT5•9500HD is a trademark of Gefen Inc.
• © 2009 Gefen Inc., All Rights Reserved

References

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