Kenmore 665.13895 Ultra Wash User Manual

Kenmore 665.13895 Ultra Wash

Product Information

The Kenmore Appliance is a dishwasher designed for home use. It is available in two models: 665.13895 and 665.1321. The dishwasher is manufactured by Sears Roebuck and Co., with headquarters in Hoffman Estates, IL, USA. Sears Canada Inc. is the distributor for this product in Toronto, Ontario, Canada.

Specifications

• Models: 665.13895, 665.1321
• Color Options: Multiple color options available (refer to color number)
• Manufacturer: Sears Roebuck and Co.
• Headquarters: Hoffman Estates, IL, USA
• Distributor: Sears Canada Inc., Toronto, Ontario, Canada

Product Usage Instructions

Washing Special Items
To wash special items in the dishwasher, follow these steps:

1. Ensure the dishwasher is empty and ready for use.
2. Place the special items securely in the designated compartments or racks.
3. Select the appropriate wash cycle and settings for the items being washed.
4. Close the dishwasher door and start the wash cycle.

Dishwasher Care
To ensure proper care and maintenance of your dishwasher, follow these guidelines:

1. Cleaning:
   • Regularly clean the interior and exterior surfaces of the dishwasher using a mild detergent and a soft cloth.
   • Remove any food debris or residue from the filter and spray arms.
2. Drain Air Gap:
   • Inspect and clean the drain air gap regularly to prevent clogs or blockages.
   • Refer to the user manual for specific instructions on cleaning the drain air gap.
3. Storing:
   • If the dishwasher will not be used for an extended period, ensure it is completely dry before storing.
   • Disconnect the power supply and close the water supply valve.
   • Cover the dishwasher with a protective cover to prevent dust or debris accumulation.

Troubleshooting

If you encounter any issues with your dishwasher, refer to the troubleshooting section in the user manual for possible solutions.
If the problem persists, contact the authorized Sears service technicians for expert assistance.

FAQ (Frequently Asked Questions)

Q: What is the Master Protection Agreement?
A: The Master Protection Agreement is an additional service agreement that extends the coverage and benefits beyond the product warranty. It includes parts and labor needed to keep the product operating properly, expert service by authorized Sears technicians, unlimited service calls, no-lemon guarantee, product replacement if necessary, annual preventive maintenance check, rapid resolution phone support, power surge protection, food loss protection, rental reimbursement, and a discount on non-covered repair services.

Q: How can I schedule service for my dishwasher?
A: To schedule service for your dishwasher, simply make a phone call to the provided service number anytime day or night. You can also schedule a service appointment online for convenience.

Q: What is the warranty for the Kenmore Appliance?
A: For warranty details and additional information, refer to the Kenmore Appliance Warranty section in the user manual or contact Sears Canada at 1-800-361-6665.

PROTECTION AGREEMENTS

Master Protection Agreements
Congratulations on making a smart purchase. Your new Kenmore® product is designed and manufactured for years of dependable operation. But like all products, it may require preventive maintenance or repair from time to time.
That’s when having a Master Protection Agreement can save you money and aggravation.
The Master Protection Agreement also helps extend the life of your new product. Here’s what the Agreement* includes:

• Parts and labor needed to help keep products operating properly under normal use, not just defects.
  Our coverage goes well beyond the product warranty.
  No deductibles, no functional failure excluded from coverage — real protection.

• Expert service by a force of more than 10,000 authorized Sears service technicians, which means someone you can trust will be working on your product.

• Unlimited service calls and nationwide service, as often as you want us, whenever you want us.

• “No-lemon” guarantee – replacement of your covered product if four or more product failures occur within twelve months.

• Product replacement if your covered product can’t be fixed.

• Annual Preventive Maintenance Check at your request – no extra charge.

• Fast help by phone – we call it Rapid Resolution – phone support from a Sears representative on all products. Think of us as a “talking owner’s manual.”

• Power surge protection against electrical damage due to power fluctuations.

• $250 Food Loss Protection annually for any food spoilage that is the result of mechanical failure of any covered refrigerator or freezer.

• Rental reimbursement if repair of your covered product takes longer than promised.

• 10% discount off the regular price of any non-covered repair service and related installed parts.

Once you purchase the Agreement, a simple phone call is all that it takes for you to schedule service. You can call anytime day or night, or schedule a service appointment online.
The Master Protection Agreement is a risk free purchase. If you cancel for any reason during the product warranty period, we will provide a full refund. Or, a prorated refund anytime after the product warranty period expires.

Purchase your Master Protection Agreement today!
Some limitations and exclusions apply. For prices and additional information in the U.S.A. call 1-800-827-6655.
Coverage in Canada varies on some items. For full details call Sears Canada at 1-800-361-6665. Sears Installation Service
For Sears professional installation of home appliances, garage door openers, water heaters, and other major home items, in the U.S.A. or Canada call 1-800-4-MY-HOME®.

KENMORE APPLIANCE WARRANTY

ONE YEAR LIMITED WARRANTY
When installed, operated and maintained according to all instructions supplied with the product, if this appliance fails due to a defect in material or workmanship within one year from the date of purchase, call 1-800-4-MY-HOME® to arrange for free repair.
If this appliance is used for other than private family purposes, this warranty applies for only 90 days from the date of purchase.

THIS WARRANTY COVERS ONLY DEFECTS IN MATERIAL AND WORKMANSHIP. SEARS WILL NOT PAY FOR:

1. Expendable items that can wear out from normal use, including but not limited to filters, belts, light bulbs, and bags.
2. A service technician to instruct the user in correct product installation, operation or maintenance.
3. A service technician to clean or maintain this product.
4. Damage to or failure of this product if it is not installed, operated or maintained according to all instructions supplied with the product.
5. Damage to or failure of this product resulting from accident, abuse, misuse or use for other than its intended purpose.
6. Damage to or failure of this product caused by the use of detergents, cleaners, chemicals or utensils other than those recommended in all instructions supplied with the product.
7. Damage to or failure of parts or systems resulting from unauthorized modifications made to this product.

DISCLAIMER OF IMPLIED WARRANTIES; LIMITATION OF REMEDIES
Customer’s sole and exclusive remedy under this limited warranty shall be product repair as provided herein.
Implied warranties, including warranties of merchantability or fitness for a particular purpose, are limited to one year or the shortest period allowed by law. Sears shall not be liable for incidental or consequential damages. Some states and provinces do not allow the exclusion or limitation of incidental or consequential damages, or limitations on the duration of implied warranties of merchantability or fitness, so these exclusions or limitations may not apply to you.
This warranty applies only while this appliance is used in the United States and Canada.
This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

Sears, Roebuck and Co.
Hoffman Estates, IL 60179
Sears Canada Inc.
Toronto, Ontario, Canada M5B 2B8

PRODUCT RECORD
Record your complete model number, serial number, and purchase date. You can find this information on the model and serial number label located on the product.
Have this information available to help you obtain assistance or service more quickly whenever you contact Sears concerning your appliance.
Model number
Serial number
Purchase date
Save these instructions and your sales receipt for future reference.

DISHWASHER SAFETY

Your safety and the safety of others are very important.
We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety messages.

This is the safety alert symbol.

``

This symbol alerts you to potential hazards that can kill or hurt you and others.
All safety messages will follow the safety alert symbol and either the word “DANGER” or “WARNING.” These words mean:

DANGER
You can be killed or seriously injured if you don’t immediately follow instructions.

WARNING You can be killed or seriously injured if you don’t follow instructions.

All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can happen if the instructions are not followed.

IMPORTANT SAFETY INSTRUCTIONS

WARNING: When using the dishwasher, follow basic precautions, including the following:

• Read all instructions before using the dishwasher.
• Use the dishwasher only for its intended function.
• Use only detergents or rinse agents recommended for use in a dishwasher, and keep them out of the reach of children.
• When loading items to be washed:
  1. Locate sharp items so that they are not likely to damage the door seal; and
  2. Load sharp knives with the handles up to reduce the risk of cut-type injuries.
• Do not wash plastic items unless they are marked “dishwasher safe” or the equivalent. For plastic items not so marked, check the manufacturer’s recommendations.
• Do not touch the heating element during or immediately after use.
• Do not operate the dishwasher unless all enclosure panels are properly in place.
• Do not tamper with controls.
• Do not abuse, sit on, or stand on the door, lid, or dish racks of the dishwasher.
• To reduce the risk of injury, do not allow children to play in or on the dishwasher.
• Under certain conditions, hydrogen gas may be produced in a hot water system that has not been used for two weeks or more. HYDROGEN GAS IS EXPLOSIVE. If the hot water system has not been used for such a period, before using the dishwasher turn on all hot water faucets and let the water flow from each for several minutes. This will release any accumulated hydrogen gas. As the gas is flammable, do not smoke or use an open flame during this time.
• Remove the door or lid to the washing compartment when removing an old dishwasher from service or discarding it.

WARNING
Tip Over Hazard
Do not use dishwasher until completely installed.
Do not push down on open door.
Doing so can result in serious injury or cuts.

GROUNDING INSTRUCTIONS

• For a grounded, cord-connected dishwasher:
  The dishwasher must be grounded. In the event of a malfunction or breakdown, grounding will reduce the risk of electric shock by providing a path of least resistance for electric current. The dishwasher is equipped with a cord having an equipment-grounding conductor and a grounding plug. The plug must be plugged into an appropriate outlet that is installed and grounded in accordance with all local codes and ordinances.
  WARNING: Improper connection of the equipment-grounding conductor can result in a risk of electric shock. Check with a qualified electrician or service representative if you are in doubt whether the dishwasher is properly grounded. Do not modify the plug provided with the dishwasher; if it will not fit the outlet, have a proper outlet installed by a qualified electrician.

• For a permanently connected dishwasher:
  The dishwasher must be connected to a grounded metal, permanent wiring system, or an equipment-grounding conductor must be run with the circuit conductors and connected to the equipment-grounding terminal or lead on the dishwasher.

PARTS AND FEATURES

START-UP / QUICK REFERENCE

(CONTROL PANEL MAY VARY BY MODEL)

IMPORTANT: Do not block detergent dispenser.

Tall items placed in the lower rack may block the dispenser door. Cookie sheets and cutting boards loaded on the left-hand side of the dishwasher can easily block the dispenser.
If detergent is inside of the dispenser or on the bottom of the tub after the cycle is complete, the dispenser was blocked.

Drying – Rinse Aid is essential.

You must use rinse aid for good drying performance (sample included). Rinse aid along with the Heated Dry option will provide best drying and avoid excessive moisture in the dishwasher interior.

Fast Wash – When you need fast results.
When you need fast results, use the Fast Wash cycle. The 30 minute cycle will allow dishes to receive a quick wash. Towel drying may be needed.

SmartWash® cycle
Optical soil sensors are used in the cycle to provide optimal energy and water consumption based on load size and soil amount. The sensors also automatically calibrate throughout the life of your dishwasher to maintain cleaning performance based on your water conditions.

Press START/RESUME every time you add a dish.
To start and resume a cycle, press START/RESUME and close the door within 3 seconds. If the door is not closed within 3 seconds, the start button LED will flash and the cycle will not start.

IMPORTANT: If anyone opens the door (such as, adding a dish, even during the Delay Hours option), the START/RESUME button must be pressed again,and the door closed within 3 seconds to resume the cycle.

DETERGENT AND RINSE AID

Detergent

IMPORTANT:
Use only automatic dishwashing detergent. Hand dishwashing detergent will produce excessive suds and overflow out of the dishwasher.

Recommended Detergent Amount
Add recommended amount of detergent to each cup as shown and close the detergent lid.

Powders and Gels

Full pre-wash cup contains 7 tsp (35 mL), and full main wash cup contains 9 tsp (45 mL).

Premeasured Detergents
Many detergents now come in premeasured forms (gel packs, tablets, or powder packs). These forms are suitable for all hardness and soil levels. Always place premeasured detergents in the main cup and close the lid.

IMPORTANT:
Extremely hard water mineral deposits (15 grains per U.S.
gallon or more) can cause damage to your dishwasher and make it difficult to achieve good results. A water softener is recommended to avoid damage and achieve good results.
You may bring your water samples to Sears to check hardness level.

Rinse Aid

IMPORTANT:
Your dishwasher is designed to use a liquid rinse aid. The use of rinse aids greatly improves drying by allowing water to drain from the dishes after the final rinse. They also keep water from forming droplets that can dry as spots or streaks.

Filling the dispenser
The dispenser holds 5 oz (150 mL) of rinse aid. Under most conditions this will last 1 to 3 months.

1. Turn the knob to the REFILL position and remove.
2. Pour rinse aid into the opening until the indicator points to FULL. Do not overfill.
3. Clean up any spilled rinse aid. Spilled rinse aid can create excessive suds.
4. Replace the knob and turn to the LOCK position.
   NOTE: Indicator reads correct fill level when door is completely opened.

Rinse Aid Setting
Your rinse aid dispenser is adjustable. For most water conditions, the factory setting of 2 will give good results. If you have hard water and notice calcium buildup on your dishware, you may want to try a higher setting.

To adjust the setting

1. Turn the knob to the REFILL position and remove.
2. Turn the arrow inside the dispenser to the desired setting.
3. Replace the knob and turn to the LOCK position.

LOADING

Loading For Best Performance

1. Angle dirtiest dish surfaces downward and allow space for water to flow up through each rack and between dishware.
2. For best silverware cleaning use the slots in the covers to keep items separated.
3. Angle concave surfaces such as the bottom of coffee cups to allow water to drain and improve drying performance
4. Check that all spray arms spin freely before every cycle.

Top Rack Loading

Loading Recommendations
Place cups and glasses in the rows between tines. Placing them over the tines can lead to breakage and water spots.
To avoid damage to your delicate items, be sure china, crystal, stemware and other similar items do not touch during dishwasher operation.
Load lightweight and dishwasher-safe plastic items only in the top rack.

Fold-down Tines (on some models)
The row of tines on the left-hand and right-hand sides of the top rack can be adjusted to make room for a variety of dishes

1. To adjust, grasp the tip of the tine that is in the holder in the front of the rack.
2. Gently push the tine out of the holder.
3. Lay the tines down, toward the center of the rack.

No-Flip Clips (on some models)
The no-flip clips hold in place lightweight items such as cups, lids, or bowls during washing. The clip can be moved to another tine by pulling up and off.

Removable Top Rack (on some models)
The removable top rack allows you to wash larger items such as pots, roasters, and cookie sheets in the bottom rack.

NOTE: If the clips do not have ridges, your upper rack is not removable.

IMPORTANT: Remove dishes prior to removing the top rack from dishwasher.

To remove the top rack

1. Pull the rack forward slightly to access clips.
2. While pressing the ridges in, push back on the clip until the outer side releases. Slide the clip to the inside of the track edge to remove the clip.
3. After removing both clips, pull rack out.

To replace the top rack

1. Place the rollers on each side of the rack into the rack tracks and push the rack back.
2. Align the open side of the clip with the inside edge of the rack track.
3. Push the ridges and slide the clip toward the outside rack edge until it locks into place.
4. Repeat on the other side.
5. Pull the rack out all of the way to ensure clips are fully seated.

Bottom Rack Loading

Loading Recommendations

The bottom rack is best suited for plates, pans, casseroles, and utensils. (See recommended loading patterns shown.)

• Load small items in the bottom rack only if they are secured in place.
• Load plates, soup bowls, etc., between tines.
• Load bowls securely between the rows of tines. Ensure that there is space between dishes so that the spray will reach all surfaces.
• Load heavily soiled items facing the spray.

NOTE: Ensure that detergent dispenser is not blocked by tall items such as cookie sheets and cutting boards placed at the left-hand front of rack. See “Start Up/Quick Reference” section.

Loading Tall Items
You can wash larger items such as pots, roasters, and cookie sheets in the bottom rack by removing the top rack. See “Top Rack Loading” section.

IMPORTANT: Do not block detergent dispenser.

Fold-down tines (on some models)
You can fold down one row of tines at the back of the bottom rack.

1. Grasp the tip of the tine that is in the tine holder.
2. Gently pull the tine out of the tine holder.
3. Lay the row of tines down in the rack to make room for larger dishes, bowls, pots, pans or roasters.

Loading Silverware

• Use suggested loading patterns, as shown, to better clean your silverware.
• Use the slots in the covers to keep your silverware separated for optimum wash. (See illustration, right.)

NOTE: If your silverware does not fit into the designated slots, flip the covers up and mix silverware types to keep them separated. Load knives down, forks up, and alternate spoons as illustrated, for best cleaning results.

DISHWASHER USE

Cycles and Options Information

Cycles

|

Soil Level

| **Time* (mins.) w/o Options| Water Usage Gallons (Liters)
---|---|---|---
Typical**| Max
SmartWash® cycle**

The most advanced and versatile cycle. This cycle senses the load size and soil amount. This cycle is opti006Dized to achieve outstanding cleaning with minimal water and energy.

|

Light

|

75

|

139

| 4.32

(16.35)

Medium

|

86

|

149

| 5.58

(21.1)

Heavy

|

115

|

163

| 5.58-7.47

(21.1-

28.28)

Pots Pans

Works best on your toughest items such as casseroles with baked-on food residue.

|

Light to Medium

|

93

|

144

| 6.93

(26.24)

Heavy/ Baked-On

|

105

|

153

| 6.93-7.83

(26.24-

29.64)

Adding options will add time to the cycle. See options information section.
This is the approximate cycle time obtained with 120°F (49°C) hot water available at the dishwasher. Increase in time results from low temperature of the incoming water.

Heated Dry

Turns the heat element on after the wash cycle is completed. Use rinse aid with or without the Heated Dry option for best drying results.

Plastic items are less likely to deform when loaded in the top dish rack.

| ****

Available with any cycle except

Quick Rinse

| ****

Turns the heat element on at the end of the wash cycle.

| ****

26

| ****

26

| ****

0

---|---|---|---|---|---

The maximum additional water used for any combination of options is 2.8 gal. (10.6 L).

Canceling A Cycle

1. Open the door slightly to stop the cycle. Wait for the spraying action to stop before completely opening the door.
2. Press CANCEL/DRAIN button once. The Cancel/Drain light will light up.
3. Close the door within 3 seconds. The dishwasher starts a drain cycle (if water remains in bottom of dishwasher). Let the dishwasher drain completely. The Cancel/Drain light turns off after 2 minutes.

Changing A Cycle After Dishwasher Is Started
You can interrupt a cycle and restart your dishwasher from the beginning using the following procedure.

1. Open the door slightly to stop the cycle. Wait for the spraying action to stop, then open the door completely.
2. Check that detergent dispenser cover is still closed. If cover is open, you will need to refill the detergent dispenser before restarting your new cycle.
3. Press CANCEL/DRAIN twice to reset the control.
4. Select new cycles and options.
5. Press START/RESUME and firmly close the door within 3 seconds.

NOTE: If the door is not closed within 3 seconds of pressing START/RESUME, press START/RESUME again.

Adding A Dish After Dishwasher Is Started

1. Open the door slightly to stop the cycle. Wait for the spraying action to stop, then open the door completely.
2. Check whether the detergent dispenser cover is still closed. If it is open, the wash cycle has already started and adding a dish is not recommended.
3. If detergent has not yet been used (detergent dispenser cover is closed), you may add a dish.
4. Press START/RESUME and firmly close the door within 3 seconds.

Dishwasher Efficiency Tips
Hot water dissolves and activates the dishwasher detergent. Hot water also dissolves grease on dishes and helps glasses dry spot-free. For best dishwashing results, water should be 120°F (49°C) as it enters the dishwasher. Loads may not wash as well if the water temperature is too low.

Additional efficiency tips

• To save water, energy and time, only scrape dishes. Do not rinse dishes before putting them into the dishwasher.
• Use a delay feature to run your dishwasher during off-peak hours. Local utility providers recommend avoiding heavy usage of energy at certain times of day.
• During the summer, run your dishwasher at night. This reduces daytime heat buildup in the kitchen.
• Use a rinse aid to improve drying.

WASHING SPECIAL ITEMS

If you have doubts about washing a particular item, check with the manufacturer to see if it is dishwasher safe.

of anodized aluminum.
Disposable Aluminum| No| Do not wash disposable aluminum pans in the dishwasher. These might shift during washing and transfer black marks to dishes and other items.
Bottles and Cans| No| Wash bottles and cans by hand. Labels attached with glue can loosen and clog the wash system and reduce washing performance.
Cast Iron| No| Seasoning will be removed and then will rust.
China/Stoneware| Yes| Always check manufacturer’s recommendations before washing. Antique, hand-painted, or over-the-glaze patterns may fade. Gold leaf can discolor or fade.
Crystal| Yes| Always check manufacturer’s recommendations before washing. Some types of leaded crystal can etch with repeated washing.
Gold| No| Gold-colored flatware will discolor.
Glass| Yes| Milk glass material yellows with repeated dishwasher washing.
Hollow-Handle Knives| No| Handles of some knives are attached to the blade with adhesives which can loosen if washed in the dishwasher.
Pewter, Brass, Bronze, and Copper| No| High water temperatures and detergent can discolor or pit the finish.
Disposable Plastics| No| Cannot withstand high water temperatures and detergents.
Plastics| Yes| Always check manufacturer’s recommendations before washing. Plastic items may vary in their ability to withstand high temperatures and detergents. It is recommended that lightweight items such as lids and butter dishes be placed in the upper rack only. Sturdy items such as coolers and high-chair trays may be placed in the lower rack. When washing plastic items in the lower rack, it is recommended not to use the Heated Dry option.
Stainless Steel| Yes| Run a rinse cycle if not washing immediately. Prolonged contact with food containing salt, vinegar, milk products, or fruit juice can damage finish.
Sterling Silver or Silver Plate| Yes| Run a rinse cycle if not washing immediately. Prolonged contact with food containing salt, acid, or sulfide (eggs, mayonnaise, and seafood) can damage finish.
Tin| No| Not recommended.
Wooden Ware| No| Wash by hand. Always check manufacturer’s instructions before washing. Untreated wood can warp, crack, or lose its finish.

DISHWASHER CARE

Cleaning

Cleaning the exterior
In most cases, regular use of a soft, damp cloth or sponge and a mild detergent is all that is necessary to keep the outside of your dishwasher looking nice and clean. If your dishwasher has a stainless steel exterior, a stainless steel cleaner is recommended.

Cleaning the interior
Hard water minerals can cause a white film to build up on the inside surfaces,especially just beneath the door area.
Do not clean the dishwasher interior until it has cooled. You may want to wear rubber gloves. Do not use any type of cleanser other than dishwasher detergent because it may cause foaming or sudsing.

To clean interior
Make a paste with powdered dishwasher detergent on a damp sponge and clean.
OR
Use liquid automatic dishwasher detergent and clean with a damp sponge.
OR
See the vinegar rinse procedure in “Spotting and filming on dishes” in “Troubleshooting” section.

NOTE: Run a normal cycle with dishwasher detergent after cleaning the interior.

Drain Air Gap
Some state or local plumbing codes require the addition of a drain air gap between a built-in dishwasher and the home drain system. Check the drain air gap when your dishwasher is not draining well.
The drain air gap is usually located on top of the sink or countertop near the dishwasher. To order a drain air gap, please call 1-800-4-MY-HOME®. Ask for Part Number 300096.

NOTE: The drain air gap is an external plumbing device that is not part of your dishwasher. The warranty provided with your dishwasher does not cover service costs directly associated with the cleaning or repair of the external drain air gap.

To clean the drain air gap
Clean the drain air gap periodically to ensure proper drainage of your dishwasher. With most types, you lift off the chrome cover. Unscrew the plastic cap. Then check for any soil buildup. Clean if necessary.

Storing

• Storing for the summer
  If your dishwasher is not in use during the summer months, turn off the water supply and power supply to the dishwasher.

• Storing for the winter
  Avoid possible water damage to your home and dishwasher due to freezing water lines. If your dishwasher is left in a seasonal dwelling or could be exposed to near freezing temperatures, have your dishwasher winterized by authorized service personnel.

TROUBLESHOOTING

CHECK THESE POINTS TO HELP SAVE YOU TIME AND MONEY.

Get it fixed, at your home or ours!
Your Home
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www.managemyhome.com
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For the replacement parts, accessories and owner’s manuals that you need to do-it-yourself.
For Sears professional installation of home appliances and items like garage door openers and water heaters.
1-800-4-MY-HOME® (1-800-469-4663)
Call anytime, day or night (U.S.A. and Canada)
www.sears.com
www.sears.ca

Our Home
For repair of carry-in items like vacuums, lawn equipment,and electronics, call anytime for the location of your nearest
Sears Parts & Repair Service Center
1-800-488-1222 (U.S.A.)
1-800-469-4663 (Canada)
www.sears.com
www.sears.ca

References

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