msi MPG 491CQP MPG Series OLED Monitor User Guide
- June 17, 2024
- MSI
Table of Contents
MPG Series
OLED Monitor
MPG 491CQP QD-OLED (3FA8)
User Guide
Revision
V1.0, 2023/12
Getting Started
This chapter provides you with the information on hardware setup procedures.
While connecting devices, be careful in holding the devices and use a grounded
wrist strap to avoid static electricity.
Package Contents
Monitor | MPG 491CQP QD-OLED |
---|---|
Documentation | Quick Start Guide |
Accessories | Stand |
Stand Base with Screw(s)
Screw(s) for Wall Mount Bracket(s)
Power Cord
Cables| Ultra High Speed HDMI™ Cable (Optional)
USB Upstream Cable (Optional) (for USB Type-B Upstream Port)
Important
- Contact your place of purchase or local distributor if any of the items is damaged or missing.
- Package contents may vary by country.
- The included power cord is exclusively for this monitor and should not be used with other products.
Installing the Monitor Stand
- Leave the monitor in its protective packaging. Align the stand to the monitor groove.
- Push the stand towards the monitor groove until it locks in place.
- Connect the base to the stand and tighten the base screw to secure the base.
- Make sure the stand assembly is properly installed before setting the monitor upright.
Important
- Place the monitor on a soft, protected surface to avoid scratching the display panel.
- Do not use any sharp objects on the panel.
- The groove for installing the stand bracket can also be used for wall mount. Please contact your dealer for proper wall mount kit.
- This product comes with NO protective film to be removed by the user! Any mechanical damages to the product including removal of the polarizing film may affect the warranty!
Adjusting the Monitor
This monitor is designed to maximize your viewing comfort with its adjustment
capabilities.
Important
Avoid touching the display panel when adjusting the monitor.
Monitor Overview
1| Power LED
Lit in white after the monitor is turned on. If no signal input, the LED will
turn into orange. Lit in orange when the monitor is in Stand-by mode.
---|---
2| Power Jack
3| Macro Key
To activate MSI Gaming Intelligence Application.
4| Navi Key
5| Power Button
6| HDMI™ Connector
Supports HDMI™ CEC, 5120×1440@144Hz as specified in HDMI™ 2.1.
7| HDMI™ Connector
Supports 5120×1440@144Hz as specified in HDMI™ 2.1.
8| DisplayPort
Supports 5120×1440@144Hz as specified in DisplayPort 1.4a.
9| USB Type-C Port
This port supports DisplayPort Alternate (DP Alt) Mode and up to 20V/4.5A
(90W) power
delivery.
Important
Your USB-C signal source and cable must support DisplayPort Alternate Mode to
enable
video output to the monitor.
10| USB 2.0 Type-A Port
11| USB 2.0 Type-B Upstream Port
For USB Upstream Cable.
Important
Check the package for USB Upstream Cable and connect it to the PC and monitor.
Once this cable is connected, the USB Type-A Downstream Ports on the monitor
will be ready for use. USB Type-C Power Delivery
5V / 3A (15W)
9V / 3A (27W)
12V / 3A (36W)
15V / 3A (45W)
20V / 3.25A (65W)
20V / 4.5A (90W)
12| Headphone Jack
13| Kensington Lock
Connecting the Monitor to PC
- Turn off your computer.
- Connect the video cable from the monitor to your computer.
- Connect the power cord to the monitor power jack. (Figure A)
- Plug the power cord into the electrical outlet. (Figure B)
- Turn on the monitor. (Figure C)
- Power on the computer and the monitor will auto detect the signal source.
OSD Setup
This chapter provides you with essential information on OSD Setup.
Important
All information is subject to change without prior notice.
Navi Key
The monitor comes with a Navi Key, a multi-directional control that helps
navigate the On-Screen Display (OSD) menu.
Up/Down/Left/Right:
- selecting function menus and items
- adjusting function values
- entering into/exiting from function menus
Press (OK):
- launching the On-Screen Display (OSD)
- entering submenus
- confirming a selection or setting
Hot Key
- Users may enter into preset function menus by moving the Navi Key up, down, left or right when the OSD menu is inactive.
- Users may customize their own Hot Keys to enter into different function menus.
OSD Menus
Important
The following settings will be grayed out when HDR signals are received:
∙ Night Vision
∙ A.I. Vision
∙ Low Blue Light
∙ Brightness| ∙ Contrast
∙ Color Temperature
∙ Optix Scope
∙ PIP/PBP
---|---
G.I.
1st Level Menu | 2nd/3rd Level Menu | Description |
---|---|---|
KVM | Auto | ∙ Auto allows the monitor to automatically switch between USB input |
sources, such as keyboards, mice or other USB devices.
∙ Users can also designate Upstream port or USB Type-C as the only USB signal
source.
Upstream
Type C
Smart Crosshair| Icon| None| ∙ Through AI algorithm, this function enhances
the visibility of in-game crosshair.
∙ Users can select the color and position of the crosshair.
Color| White
Red
Auto
Position
Reset
Optix Scope| Scope Size| Small| ∙ The center point will zoom in when Optix
Scope is enabled.
∙ Smart Crosshair and Optix Scope can be enabled at the same time.
∙ Activating Optix Scope will affect:
Medium
Large
Scope Ratio| x1.5
x2
x4
OFF
ON
Gaming
1st Level Menu | 2nd/3rd Level Menu | Description |
---|---|---|
Game Mode | Premium Color | ∙ Use Up or Down Button to select and preview mode |
effects.
∙ Press the OK Button to confirm and apply your mode type.
User
FPS
Racing
RTS
RPG
Night Vision| OFF| ∙ This function optimizes background brightness and is
recommended for FPS games.
Normal
Strong
Strongest
A.I.
A.I. Vision| OFF| ∙ A.I. Vision enhances image quality by optimizing the
contrast of images and background brightness.
∙ Activating A.I. Vision will affect:| Affected Function| Function Status
---|---
» Night Vision| Unable to select
ON
Refresh Rate| Location| Left Top| ∙ Location is adjustable in OSD Menu. Press
the OK Button to confirm and apply your Refresh Rate Location.
∙ This monitor follows and works at the Operating System’s preset Screen
Refresh Rate.
Right Top
Left Bottom
Right Bottom
Customize
OFF
ON
Alarm Clock| Location| Left Top| ∙ After setting the time, press the OK Button
to activate the timer.
∙ Users have to manually restore their preset Alarm Clock after any AC power
loss and reconnection.
Right Top
Left Bottom
Right Bottom
Customize
OFF
15:00| 00:01 ~ 99:59
30:00
45:00
60:00
1st Level Menu| 2nd/3rd Level Menu| Description
---|---|---
Adaptive-Sync| OFF| ∙ Adaptive-Sync prevents screen tearing.
∙ Activating Adaptive-Sync will affect:| Affected Function| Function Status
---|---
» PIP/PBP
» Optix Scope| Set to OFF
» Screen Size 1:1| Set to Auto
ON
Professional
1st Level Menu | 2nd Level Menu | Description |
---|---|---|
Pro Mode | Eco | ∙ Use Up or Down Button to select and preview mode effects. |
∙ Press the OK Button to confirm and apply your mode type.
∙ The default setting “Eco” mode meets the requirements of TÜV Rheinland’s
“Low Blue Light” standard and Eyesafe certification.
∙ Activating sRGB, Adobe RGB, Display P3 will affect:| Affected Function|
Function Status
---|---
» Color Temperature
» Low Blue Light
» Contrast| Unable to select
User
Anti-Blue
Movie
Office
sRGB
Adobe RGB
Display P3
Low Blue Light| OFF| ∙ Low Blue Light protects your eyes against blue light.
When enabled, Low Blue Light adjusts the screen color temperature to a more
yellow glow.
∙ When Pro Mode is set to Anti-Blue, it is mandatory to enable Low Blue Light.
∙ This monitor is a Low Blue Light backlight monitor, it would decrease the
blue light emitted without adjusting OSD function.
ON
Image Enhancement| OFF| ∙ Image Enhancement enhances image edges to improve
their acutance.
Weak
Medium
Strong
Strongest
Image
1st Level Menu | 2nd/3rd Level Menu | Description |
---|---|---|
Brightness | 0-100 | ∙ Properly adjust Brightness according to the surrounding |
lighting.
Contrast| 0-100| ∙ Properly adjust Contrast to relax your eyes.
Sharpness| 0-5| ∙ Sharpness improves clarity and details of images.
Color Temperature| Cool| ∙ Use Up or Down Button to select and preview mode
effects.
∙ Press the OK Button to confirm and apply your mode type.
∙ Users can adjust Color Temperature in Customization mode.
Normal
Warm
Customization| R (0-100)
G (0-100)
B (0-100)
Screen Size| Auto| ∙ Users can adjust Screen Size in any mode, any resolution
and any screen refresh rate.
∙ Activating Screen Size 1:1 will affect:| Affected Function| Function Status
---|---
» Adaptive-Sync
» PIP/PBP
» Optix Scope| Set to OFF
4:3
16:9
32:9
1:1
DisplayHDR| True Black 400| ∙ Users can set the DisplayHDR to True Black 400
or Peak 1000 nits.
Peak 1000 nits
Input Source
1st Level Menu | 2nd Level Menu | Description |
---|---|---|
HDMI™ 1 | ∙ Users can adjust Input Source in any mode. |
HDMI™ 2
DP
Type C
Auto Scan| OFF| ∙ Users can use the Navi Key to select Input Source at below
status:
• While “Auto Scan” is set to “OFF” with the monitor at power saving mode;
• While “No Signal” message box is shown on the monitor.
ON
PIP/PBP
1st Level Menu | 2nd/3rd Level Menu | Description |
---|---|---|
OFF | ∙ PIP (Picture in Picture) allows users to simultaneously display |
multiple video sources on one screen. One program is displayed on the full
screen at the same time as one or more other programs are displayed in inset
windows.
∙ PBP (Picture by Picture) is a similar feature that displays two input
sources side-by-side on the screen.
∙ Display Switch allows users to switch between primary and secondary input
sources.
∙ If there is only one signal input, the Display Switch and Audio Switch will
be grayed out.
∙ Users can adjust the ratio of window division by switching Mode 1/ 2/
Customize.
∙ Activating PIP/PBP will affect:| Affected Function| Function Status
---|---
» Adaptive-Sync
» Optix Scope| Set to OFF
» DisplayHDR
» HDMI™ 2.1| Unable to select
» HDMI™ CEC| Set to OFF
» PIP: Screen Size 1:1
» PBP: Screen Size
4:3/ 16:9/ 32:9/ 1:1| Set to Auto
PIP| Source| HDMI™ 1
HDMI™ 2
DP
Type C
PIP Size| Small
Medium
Large
Location| Left Top
Right Top
Left Bottom
Right Bottom
Customize
Display Switch
Audio Switch
PBP| Mode 1
Mode 2
Customize
Source 1| HDMI™ 1
HDMI™ 2
DP
Type C
Source 2| HDMI™ 1
HDMI™ 2
DP
Type C
Display Switch
Audio Switch
Navi Key
1st Level Menu | 2nd Level Menu | Description |
---|---|---|
Up Down Left Right | OFF | ∙ All Navi Key items can be adjusted via OSD Menus. |
Brightness
Game Mode
Smart Crosshair
Alarm Clock
Input Source
PIP/PBP Mode
Refresh Rate
Info. On Screen
Night Vision
Optix Scope
KVM
Settings
1st Level Menu | 2nd Level Menu | Description |
---|---|---|
Language | 繁體中文 | ∙ Users have to press the OK Button to confirm and apply the |
Language setting.
∙ Language is an independent setting. Users’ own language setting will
override the factory default. When users set Reset to Yes, Language will not
be changed.
English
Français
Deutsch
Italiano
Español
한국어
日本語
Русский
Português
简体中文
Bahasa Indonesia
Türkçe
(More languages coming soon)
Transparency| 0~5| ∙ Users can adjust Transparency in any mode.
OSD Time Out| 5~30s| ∙ Users can adjust OSD Time Out in any mode.
1st Level Menu| 2nd Level Menu| Description
---|---|---
Power Button| OFF| ∙ When set to OFF, users can press the power button to turn
off the monitor.
Standby| ∙ When set to Standby, users can press the power button to turn off
the panel and backlight.
Info. On Screen| OFF| ∙ The information of the monitor status will be shown on
the right side of the screen.
ON
HDMI™ 2.1| Console| ∙ To reach the maximum resolution, users have to set HDMI™
2.1 to PC.
PC
HDMI™ CEC| OFF| ∙ HDMI™ CEC (Consumer Electronics Control) supports Sony
PlayStation®, Nintendo® Switch™, Xbox Series X|S consoles and various audio-
visual devices that are CEC-capable.
∙ If HDMI™ CEC is set to ON:
• The monitor will automatically power on when the CEC device is turned on.
• The CEC device will enter power saving mode when the monitor is turned off.
• When Sony PlayStation®, Nintendo® Switch™, or Xbox Series X|S console is
connected, Game Mode and Pro Mode will be automatically set to default modes
and can be adjusted to users’ preferred modes later.
ON
Type C PD Charge| OFF| ∙ This function enables users to charge their devices
through a USB Type-C connector.
ON
Reset| YES| ∙ Users can Reset and restore settings to original OSD Default in
any mode.
NO
MSI OLED Care
1st Level Menu | 2nd/3rd Level Menu | Description |
---|---|---|
Pixel Shift | Slow | ∙ Pixel Shift moves the pixels of your screen at regular |
intervals to reduce the possibility of screen burn-in or image retention.
Normal
Fast
Panel Protect| ∙ To maintain panel image quality, panel protect function will
automatically activate when monitor using over 4 hours.
∙ This protect function may take several minutes to complete.
∙ The power indicator will blink orange color until process done.
∙ During process executing, please do not unplug the power cord from monitor.
∙ During process executing, press power button again to cancel this function.
Protect Notice| Auto| ∙ When set to Auto, Protect Notice will pop up when the
panel exceeds 4 hours of cumulative usage.
∙ When set to Usage 16 hrs, Protect Notice will pop up when the panel exceeds
16 hours of cumulative usage.
∙ When Panel Protect is interrupted, Protect Notice will pop up upon next
power-up.
Usage 16 hrs
Static Screen Detection| OFF| ∙ If Static Screen Detection is set to ON:
• When detecting static visuals over long periods of time, the monitor
reduces brightness to prevent screen burn-in.
• Once detecting moving visuals, the monitor restores its previous brightness
setting.
ON
Starting in| 50 Sec| ∙ Starting in detects the time a static image remains on
the screen.
100 Sec
Time required| 120 Sec| ∙ Time required specifies the time for brightness
reduction after detecting a static image for 50/100 seconds.
∙ The brightness reduction level depends on the setting of Reducing Level.
240 Sec
Reducing Level| 1-7| ∙ Users can select a level for brightness reduction.
∙ Reducing effect depends on Brightness/ DisplayHDR setting.
1st Level Menu| 2nd/3rd Level Menu| Description
---|---|---
Multi Logo Detection| OFF| ∙ This function helps prevent image sticking
phenomenon. When set to ON, brightness reduction of multi logo areas will kick
in if logos are detected.
∙ This function will not work when the monitor is receiving VRR
(Variable Refresh Rate) content.
VRR* | VRR Content** | Multi Logo Detection |
---|---|---|
ON | YES | Set to OFF & Unable to select |
ON | NO | Adjustable |
OFF | NO |
ON
Reducing Level| 1-2| ∙ Users can select a level for brightness reduction.
∙ Reducing effect depends on Brightness/ DisplayHDR setting.
Taskbar Detection| OFF| ∙ This function helps prevent image sticking
phenomenon. When set to ON, brightness reduction of taskbar areas will kick in
if taskbars are detected.
∙ This function will not work when the monitor is receiving VRR (Variable
Refresh Rate) content.| VRR*| VRR Content*| Taskbar Detection
---|---|---
ON| YES| Set to OFF & Unable
to select
ON| NO| Adjustable
OFF| NO
ON
Reducing Level| 1-3| ∙ Users can select a level for brightness reduction.
∙ Reducing effect depends on Brightness/ DisplayHDR setting.
Boundary Detection| OFF| ∙ This function helps prevent image sticking
phenomenon. When set to ON, brightness reduction of boundary areas will kick
in if boundaries, such as letters, pillars and vertical lines, are detected.
∙ This function will not work when the monitor is receiving VRR (Variable
Refresh Rate) content.| VRR| VRR Content| Boundary Detection
---|---|---
ON| YES| Set to OFF & Unable
to select
ON| NO| Adjustable
OFF| NO
ON
Reducing Level| 1-3| ∙ Users can select a level for brightness reduction.
∙ Reducing effect depends on Brightness/ DisplayHDR setting.
1st Level Menu| 2nd/3rd Level Menu| Description**
---|---|---
OLED Panel Info.| ∙ This field shows the information of MSI OLED Care.
- HDMI™ VRR (Variable Refresh Rate) synchronizes with Adaptive-Sync (ON/ OFF). For VRR ON/OFF status, please check Adaptive-Sync.
** When VRR is set to ON, the monitor scaler will detect whether the graphics card is sending VRR content.
Specifications
Monitor | MPG 491CQP QD-OLED |
---|---|
Size | 49 inch |
Curvature | 1800R |
Panel Type | QD-OLED |
Resolution | 5120×1440 (DQHD) |
Aspect Ratio | 32:9 |
Brightness | SDR: 250 nits (typ.) |
Contrast Ratio | 1500000:1 |
Refresh Rate | 144Hz |
Response Time | ∙ 0.03ms (GTG) |
∙ 0.1ms (Tr+Tf)
I/O| ∙ HDMI™ Connector x2
∙ DisplayPort x1
∙ USB Type-C Port x1
∙ USB 2.0 Type-A Port x2
∙ USB 2.0 Type-B Upstream Port x1
∙ Headphone Jack x1
View Angles| 178°(H) , 178°(V)
*DCI-P3/ sRGB| 99.28% / 146.11%
Surface Treatment| Anti-Reflection
Display Colors| 1.07B (10 bits)
Monitor Power Options| 100-240Vac, 50/60Hz, 3A
Power Consumption (Typical)| Power On < 270W
Standby < 0.5W Power Off < 0.3W
Adjustment (Height)| 0 ~ 100mm
Adjustment (Tilt)| -5° ~ 20°
Adjustment (Swivel)| -30° ~ 30°
Kensington Lock| Yes
Monitor| MPG 491CQP QD-OLED
---|---
VESA Mounting| ∙ Plate Type: 100 x 100 mm
∙ Screw Type: M4 x 10 mm
• Thread Diameter: 4 mm
• Thread Pitch: 0.7 mm
• Thread Length: 10 mm
Dimension (W x D x H)| 1195 x 328 x 410 mm
Weight| Net| 10.3 kg
Gross| 16 kg
Environment| Operating| ∙ Temperature: 0℃ to 40℃
∙ Humidity: 20% to 90%, non-condensing
∙ Altitude: 0 ~ 5000m
Storage**| ∙ Temperature: -20℃ to 60℃
∙ Humidity: 10% to 90%, non-condensing
- Based on CIE1976 test standards.
Preset Display Modes **
**
Important
All information is subject to change without prior notice.
Standard | Resolution | Standard Default Mode HDMI™ 2.1 – PC |
---|---|---|
HDMI™ | DP | USB-C |
QHD | 2560×1440 | @60Hz |
@120Hz | V | V |
WQHD | 3840×1080 | @60Hz |
@100Hz | V | V |
@144Hz | V | V |
DQHD | 5120×1440 | @60Hz |
@100Hz | V | V |
@120Hz | V | V |
@144Hz | V | V |
Video Timing Resolution | 720P | V |
1080P | @60Hz | V |
@120Hz | V | V |
2160P | @30Hz | V |
@60Hz | V | |
@120Hz | V | |
2560x1080P | @60Hz | V |
@120Hz | V | V |
HDMI™ VRR* for PS5 | V | |
Standard | Resolution | HDMI™ 2.1 – Console |
--- | --- | --- |
HDMI™ | DP | USB-C |
QHD | 2560×1440 | @60Hz |
@120Hz | V | |
WQHD | 3840×1080 | @60Hz |
@100Hz | V | |
Video Timing Resolution | 720P | V |
1080P | @60Hz | V |
@120Hz | V | |
2160P | @30Hz | V |
@60Hz | V | |
@120Hz | V | |
2560x1080P | @60Hz | V |
@120Hz | V | |
HDMI™ VRR* for PS5 | V | |
Standard | Resolution | PIP Mode (Not Support HDR) |
--- | --- | --- |
HDMI™ | DP | USB-C |
Full HD | 1920×1080 | @60Hz |
QHD | 2560×1440 | @60Hz |
@120Hz | V | V |
WQHD | 3840×1080 | @60Hz |
DQHD | 5120×1440 | @60Hz |
Video Timing Resolution | 720P | V |
1080P | @60Hz | V |
@120Hz | V | V |
2160P | @30Hz | V |
@50Hz | V | V |
@60Hz | V | V |
@120Hz | V | V |
Standard | Resolution | PBP Mode 1 (Not Support HDR) |
--- | --- | --- |
HDMI™ | DP | USB-C |
QHD | 2560×1440 | @60Hz |
@120Hz | V | V |
Video Timing Resolution | 720P | V |
1080P | @60Hz | V |
@120Hz | V | V |
2160P | @60Hz | V |
@120Hz | V | V |
Used for PBP Full Screen | 3840×1440 | @60Hz |
1280×1440 | @60Hz | V |
Standard
|
Resolution
| PBP Mode 2/Customize (Not Support HDR)
---|---|---
HDMI™| DP| USB-C
QHD| 2560×1440| @60Hz| V| V| V
@120Hz| V| V| V
Video Timing Resolution| 720P| V| V| V
1080P| @60Hz| V| V| V
@120Hz| V| V| V
2160P| @60Hz| V| V| V
@120Hz| V| V| V
Used for PBP Full Screen| 2560×1440| @60Hz| V| V| V
- HDMI™ VRR (Variable Refresh Rate) synchronizes with Adaptive-Sync (ON/ OFF).
Troubleshooting
The power LED is off.
- Press the monitor power button again.
- Check if the monitor power cable is properly connected.
No image.
- Check if the computer graphics card is properly installed.
- Check if the computer and monitor are connected to electrical outlets and are turned on.
- Check if the monitor signal cable is properly connected.
- The computer may be in Standby mode. Press any key to activate the monitor.
The screen image is not properly sized or centered.
- Refer to Preset Display Modes to set the computer to a setting suitable for the monitor to display.
No Plug & Play.
- Check if the monitor power cable is properly connected.
- Check if the monitor signal cable is properly connected.
- Check if the computer and graphics card are Plug & Play compatible.
The icons, font or screen are fuzzy, blurry or have color problems.
- Avoid using any video extension cables.
- Adjust brightness and contrast.
- Adjust RGB color or tune color temperature.
- Check if the monitor signal cable is properly connected.
- Check for bent pins on the signal cable connector.
The monitor starts flickering or shows waves.
- Change the refresh rate to match the capabilities of your monitor.
- Update your graphics card drivers.
- Keep the monitor away from electrical devices that may cause electromagnetic interference (EMI).
Safety Instructions
- Read the safety instructions carefully and thoroughly.
- All cautions and warnings on the device or User Guide should be noted.
- Refer servicing to qualified personnel only.
Power
- Make sure that the power voltage is within its safety range and has been adjusted properly to the value of 100~240V before connecting the device to the power outlet.
- If the power cord comes with a 3-pin plug, do not disable the protective earth pin from the plug. The device must be connected to an earthed mains socket-outlet.
- Please confirm the power distribution system in the installation site shall provide the circuit breaker rated 120/240V, 20A (maximum).
- Always disconnect the power cord or switch the wall socket off if the device would be left unused for a certain time to achieve zero energy consumption.
- Place the power cord in a way that people are unlikely to step on it. Do not place anything on the power cord.
- If this device comes with an adapter, use only the MSI provided AC adapter approved for use with this device.
Environment
- To reduce the possibility of heat-related injuries or of overheating the device, do not place the device on a soft, unsteady surface or obstruct its air ventilators.
- Use this device only on a hard, flat and steady surface.
- To prevent the device from tipping over, secure the device to a desk, wall or fixed object with an anti-tip fastener that helps to properly support the device and keep it safe in place.
- To prevent fire or shock hazard, keep this device away from humidity and high temperature.
- Do not leave the device in an unconditioned environment with a storage temperature above 60℃ or below -20℃, which may damage the device.
- The maximum operating temperature is around 40℃.
- When cleaning the device, be sure to remove the power plug. Use a piece of soft cloth rather than industrial chemical to clean the device. Never pour any liquid into the opening; that could damage the device or cause electric shock.
- Always keep strong magnetic or electrical objects away from the device.
- If any of the following situations arises, get the device checked by service personnel:
- The power cord or plug is damaged.
- Liquid has penetrated into the device.
- The device has been exposed to moisture.
- The device does not work well or you can not get it working according to the User Guide.
- The device has dropped and damaged.
- The device has obvious sign of breakage.
TÜV Rheinland Certification
TÜV Rheinland Low Blue Light Certification
Blue light has been shown to cause eye fatigue and discomfort. MSI now offers
monitors with TÜV Rheinland Low Blue Light certification to ensure users’ eye
comfort and well-being. Please follow the instructions below to reduce the
symptoms from extended exposure to the screen and blue light. Low Blue Light
(Hardware Solution)
www.tuv.com
- Place the screen 20 – 28 inches (50 – 70 cm) away from your eyes and a little below eye level.
- Consciously blinking the eyes every now and then will help to reduce eye strain after extended screen time.
- Take breaks for 20 minutes every 2 hours.
- Look away from the screen and gaze at a distant object for at least 20 seconds during breaks.
- Make stretches to relieve body fatigue or pain during breaks.
- Turn on the optional Low Blue Light function.
TÜV Rheinland Flicker Free Certification
Flicker Free
www.tuv.com
- TÜV Rheinland has tested this product to ascertain whether the display produces visible and invisible flicker for the human eye and therefore strains the eyes of users.
- TÜV Rheinland has defined a catalogue of tests, which sets out minimum standards at various frequency ranges. The test catalogue is based on internationally applicable standards or standards common within the industry and exceeds these requirements.
- The product has been tested in the laboratory according to these criteria.
- The keyword “Flicker Free” confirms that the device has no visible and invisible flicker defined in this standard within the range of 0 – 3000 Hz under various brightness settings.
- The display will not support Flicker Free when Anti Motion Blur/MPRT is enabled. (The availability of Anti Motion Blur/MPRT varies by products.)
Regulatory Notices
CE Conformity
This device complies with the requirements set out in the Council Directive on
the Approximation of the Laws of the Member States relating to Electromagnetic
Compatibility (2014/30/EU), Low-voltage Directive (2014/35/EU), ErP Directive
(2009/125/EC) and RoHS directive (2011/65/EU). This product has been tested
and found to comply with the harmonized standards for Information Technology
Equipment published under Directives of Official Journal of the European
Union.
FCC-B Radio Frequency Interference Statement
This equipment has been tested and found to comply with the limits for a Class
B digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with the
instruction manual, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to
radio or television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the
interference by one or more of the measures listed below:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/television technician for help.
Notice 1
The changes or modifications not expressly approved by the party responsible
for compliance could void the user’s authority to operate the equipment.
Notice 2
Shielded interface cables and AC power cord, if any, must be used in order to
comply with the emission limits.
This device complies with Part 15 of the FCC Rules. Operation is subject to
the following two conditions:
- This device may not cause harmful interference, and
- This device must accept any interference received, including interference that may cause undesired operation.
MSI Computer Corp.
901 Canada Court, City of Industry, CA 91748, USA
626-913-0828
www.msi.com
WEEE Statement
Under the European Union (“EU”) Directive on Waste Electrical and Electronic
Equipment, Directive 2012/19/EU, products of “electrical and electronic
equipment” cannot be discarded as municipal waste anymore and manufacturers of
covered electronic equipment will be obligated to take back such products at
the end of their useful life.
Chemical Substances Information
In compliance with chemical substances regulations, such as the EU REACH
Regulation (Regulation EC No. 1907/2006 of the European Parliament and the
Council), MSI provides the information of chemical substances in products at:
https://csr.msi.com/global/index
RoHS Statement
Japan JIS C 0950 Material Declaration
A Japanese regulatory requirement, defined by specification JIS C 0950,
mandates that manufacturers provide material declarations for certain
categories of electronic products offered for sale after July 1, 2006.
https://csr.msi.com/global/Japan-JIS-C-0950-Material-Declarations
India RoHS
This product complies with the “India E-waste (Management and Handling) Rule
2016” and prohibits use of lead, mercury, hexavalent chromium, polybrominated
biphenyls or polybrominated diphenyl ethers in concentrations exceeding 0.1
weight % and 0.01 weight % for cadmium, except for the exemptions set in
Schedule 2 of the Rule.
Turkey EEE Regulation
Conforms to the EEE Regulations of the Republic Of Turkey
Ukraine Restriction of Hazardous Substances
The equipment complies with requirements of the Technical Regulation, approved
by the Resolution of Cabinet of Ministry of Ukraine as of 10 March 2017, №
139, in terms of restrictions for the use of certain dangerous substances in
electrical and electronic equipment.
Vietnam RoHS
As from December 1, 2012, all products manufactured by MSI comply with
Circular 30/2011/TT-BCT temporarily regulating the permitted limits for a
number of hazardous substances in electronic and electric products.
Green Product Features
- Reduced energy consumption during use and stand-by
- Limited use of substances harmful to the environment and health
- Easily dismantled and recycled
- Reduced use of natural resources by encouraging recycling
- Extended product lifetime through easy upgrades
- Reduced solid waste production through take-back policy
Environmental Policy
- The product has been designed to enable proper reuse of parts and recycling and should not be thrown away at its end of life.
- Users should contact the local authorized point of collection for recycling and disposing of their end-of-life products.
- Visit the MSI website and locate a nearby distributor for further recycling information.
- Users may also reach us at gpcontdev@msi.com for information regarding proper disposal, take-back, recycling, and disassembly of MSI products.
Warning!
Overuse of screens is likely to affect eyesight.
Recommendations:
- Take a 10-minute break for every 30 minutes of screen time.
- Children under 2 years of age should have no screen time. For children aged 2 years and over, screen time should be limited to less than one hour per day.
Copyright and Trademarks Notice
Copyright © Micro-Star Int’l Co., Ltd. All rights reserved.
The MSI logo used is a registered trademark of Micro-Star Int’l Co., Ltd. All
other marks and names mentioned may be trademarks of their respective owners.
No warranty as to accuracy or completeness is expressed or implied. MSI
reserves the right to make changes to this document without prior notice.
The terms HDMI™, HDMI™ High-Definition Multimedia Interface, HDMI™ Trade dress
and the HDMI™ Logos are trademarks or registered trademarks of HDMI™ Licensing
Administrator, Inc.
Technical Support
If a problem arises with your product and no solution can be obtained from the
user’s manual, please contact your place of purchase or local distributor.
Alternatively, please visit https://www.msi.com/support/ for further
guidance.
References
Read User Manual Online (PDF format)
Read User Manual Online (PDF format) >>