HOOVER FH40160 Series Floor Mate Deluxe User Guide

June 17, 2024
Hoover

HOOVER FH40160 Series Floor Mate Deluxe

Product Information

Specifications

  • Model: FH40150 Series, FH40160 Series, FH40165 Series, FH40170 Series
  • Made in: China
  • Manufacturing Code: Located on the rear of the cleaner

Product Usage Instructions

Assembly

  1. Ensure you have all the contents listed in the packaging.
  2. Refer to the user manual for detailed assembly instructions.

Usage

  1. Fill the clean water/solution tank with the appropriate cleaning solution and water mixture as recommended in the user manual.
  2. Attach the desired accessory (succor or bosses) to the cleaner.
  3. Turn on the cleaner and select the desired cleaning mode.
  4. Move the cleaner over the surface to be cleaned, ensuring even coverage.
  5. Repeat the process until the desired cleanliness is achieved.

Maintenance
Regular maintenance is necessary to ensure the optimal performance of the cleaner. Follow these steps:

  1. Empty and clean the dirty water tank after each use.
  2. Clean or replace the brushes as needed.
  3. Store the cleaner in a dry and secure location after use.

Cleaning Solutions
Use only recommended cleaning solutions for this cleaner. Refer to the user manual for a list of compatible solutions.

Service
If you require assistance or service for the cleaner, please contact Customer Service at 1-800-944-9200. Do not attempt to repair the cleaner yourself.

Warranty
This product is intended for household use only. If used commercially, the warranty is void. Refer to the user manual for warranty details.

FAQ

  1. Q: Can I use this cleaner for commercial purposes?
    A: No, this cleaner is intended for household use only. Using it commercially will void the warranty.

IMPORTANT : READ CAREFULLY BEFORE ASSEMBLY AND USE.
Questions or concerns? For assistance, please call Customer Service at 1-800-944-9200 Mon-Fri 8am-7pm EST before returning this product to the store.

THIS PRODUCT IS INTENDED FOR HOUSEHOLD USE ONLY. IF USED COMMERCIALLY WARRANTY IS VOID.
Thank you for choosing a HOOVER® product.

Please enter the complete model and Manufacturing Code in the spaces provided.

Hint: Attach your sales receipt to this owner’s manual. Verification of the date of purchase may be required for warranty service of your HOOVER® product.
Be sure to register your product online at Hoover.com or call 1-800-944-9200 to register by phone.

If you need assistance:
Visit our website at hoover.com for more information or for video instruction for this Hard Floor Cleaner. Follow the authorized dealer locator link to find the Hoover® authorized dealer nearest you or call 1-800-944-9200 for an automated referral of Hoover® authorized dealer locations (U.S. only) or to speak with a customer service representative; Mon-Fri 8am-7pm EST.
PLEASE DO NOT RETURN THIS PRODUCT TO THE STORE.

IMPORTANT SAFETY INSTRUCTIONS

SAVE THESE INSTRUCTIONS
When using an electrical appliance, basic precautions should always be followed, including the following:
READ ALL INSTRUCTIONS BEFORE USING THIS APPLIANCE.
WARNING : TO REDUCE THE RISK OF FIRE,

ELECTRIC SHOCK OR INJURY:

  • Fully assemble before operating.
  • Operate the cleaner only at the voltage specified on a data plate on the lower handle of the cleaner.
  • Do not leave the appliance when plugged in. Unplug from the outlet when not in use and before cleaning or servicing.
  • Use indoors only.
  • Use only HOOVER® cleaning products intended for use with this machine. (See the “Cleaning Products” section of this manual.)
  • Do not allow to be used as a toy. Not intended for use by children age 12 and under. Close supervision is necessary when used near children. To avoid injury or damage, keep children away from the product, and do not allow children to place fingers or other objects into any openings.
  • Use only as described in this manual. Use only the manufacturer’s recommended attachments and products.
  • Do not use a damaged cord or plug. If the appliance is not working as it should, has been dropped, damaged, left outdoors, or dropped into water, take it to a service center before continuing use.
  • Do not pull or carry by cord, use the cord as a handle, close a door on the cord, or pull the cord around sharp edges or corners. Do not place a product on the cord. Do not run the appliance over the cord. Keep the cord away from heated surfaces.
  • Do not unplug by pulling on cord. To unplug, grasp the plug, not the cord.
  • Do not handle plugs or appliances with wet hands.
  • Do not put any objects into openings. Do not use any opening blocked; keep free of dust, lint, hair, and anything that may reduce airflow.
  • Keep hair, loose clothing, fingers, and all parts of the body away from openings and moving parts.
  • Turn off all controls before unplugging.
  • Use extra care when cleaning on stairs. To avoid personal injury or damage, and to prevent the cleaner from falling, always place the cleaner at the bottom of the stairs or on the floor. Do not place cleaner on stairs or furniture, as it may result in injury or damage.
  • Do not use to pick up flammable or combustible materials, such as gasoline, or fine wood sandings, or use in areas where they may be present.
  • Connect to a properly grounded outlet only. See Grounding Instructions.
  • Not intended for use on carpets.
  • Do not pick up anything that is burning or smoking, such as cigarettes, matches, or hot ashes.
  • Do not use without Tanks or Filters in place.
  • Do not clean over-floor electrical outlets.
     WARNING : This product contains chemicals known to the State of California to cause cancer, birth defects or reproductive harm. WASH HANDS AFTER HANDLING.

CAUTION – TO REDUCE THE RISK OF DAMAGE:

  • Avoid picking up hard, sharp objects with this product, as they may cause damage.
  • Store appropriately indoors in a dry place. Do not expose the machine to freezing temperatures.
  • Do not use sharp objects to clean out the hose as they can cause damage.
  • To assist in reducing drying time, be certain the area is well-ventilated when using detergents and other cleaners with this machine.
  • With brushes on, do not allow cleaners to sit in one location for an extended period, as damage to the floor can result.
  • Water will drip from the brushes and underside of the product after use and may puddle. To avoid damage to wood and laminate flooring and to avoid potential slip hazards, after use (a) do not leave the product on wood and laminate surfaces and remove to a hard surface and (b) place the unit on absorbent material (such as a towel) to soak up drips.
  • Check and follow the flooring manufacturer’s warranty and recommendations regarding the use of hard floor cleaning machines before using this product on your sealed hard floors.

GROUNDING INSTRUCTIONS

This appliance must be grounded. If it should malfunction or break down, grounding provides a path of least resistance for electric current to reduce the risk of electric shock. This appliance is equipped with a cord having an equipment-grounding conductor (C) and grounding plug (A). The plug must be inserted into an appropriate outlet (B) that is properly installed and grounded under all local codes and ordinances.
WARNING : Improper connection of the equipment-grounding conductor can result in the risk of electric shock. Check with a qualified electrician or service person if you are in doubt as to whether the outlet is properly grounded. Do not modify the plug provided with the appliance – if it will not fit the outlet, have a proper outlet installed by a qualified electrician. This appliance is for use on a nominal 120-volt circuit and has a grounding plug that looks like the plug (A) illustrated in Fig. 1. A temporary adapter (D) may be used to connect this plug to a 2-pole receptacle (E) if a properly grounded outlet is not available (Fig. 2). The temporary adapter should be used only until a properly grounded outlet (B) can be installed by a qualified electrician (Fig. 1). The green colored rigid ear, lug, or the like (F) extending from the adapter must be connected to a permanent ground (G) such as a properly grounded outlet box cover (Fig. 2). Whenever the adapter is used, it must be held in place by a metal screw.
NOTE : In Canada, the use of a temporary adapter is not permitted by the Canadian Electrical Code.

FEATURES

  1. D-Shaped Handle
  2. Clean Boost™ Trigger
  3. Solution Trigger
  4. Folding Handle Release Button (FH40165 & FH40170 series)
  5. Mode Selection
  6. ON/OFF Switch
  7. Carry Handle
  8. Clean Water/Solution Tank Release Button
  9. Clean Water/Solution Tank
  10. Nozzle Release
  11. Nozzle
  12. Cord Clip
  13. Cord Storage Hook (rotates)
  14. Dirty Water Tank Release Button
  15. Dirty Water Tank
  16. Cord Storage Hook
  17. Handle Release Pedal

CARTON CONTENTS

CARTON CONTENTS FOR FLOORMATE
FH40150 SERIES

  • A. Hard Floor Cleaner Base (Floormate FH40150 Series)
  • B. Upper Handle
  • C. SpinScrubTM Multi-Floor Brush (assembled in unit)
  • D. Screw
  • E. Hard Floor Cleaning Detergent
  • F. Removable Nozzle

Remove all parts from carton and identify each item shown.
Make sure all parts are located before disposing of packing materials.

CARTON CONTENTS FOR FLOORMATE DELUXE FH40160 SERIES

  • A. Hard Floor Cleaner Base (Floormate Deluxe FH40160 Series)
  • B. Upper Handle
  • C. SpinScrub™ Wood Floor Brush (assembled in unit)
  • D. SpinScrub™ Tile & Grout Brush
  • E. Screw
  • F. Hard Floor Cleaning Detergent
  • G. Removable Nozzle

Remove all parts from carton and identify each item shown.
Make sure all parts are located before disposing of packing materials.

CARTON CONTENTS FOR FLOORMATE DELUXE FH40165 & FH40170 SERIES

  • A. Hard Floor Cleaner Base (Floormate Deluxe FH40165 & FH40170 Series)
  • B. SpinScrub™ Wood Floor Brush (assembled in unit)
  • C. SpinScrub™ Tile & Grout Brush
  • D.* Hard Floor Cleaning Detergent
  • The number of bottles may vary by model
    • E. Removable Nozzle
      *Remove all parts from the carton and identify each item shown.

Make sure all parts are located before disposing of packing materials.

HOW TO ASSEMBLE

ATTACH HANDLE
FH40150 & FH40160 SERIES
NOTE : PHILLIPS SCREWDRIVER NEEDED FOR ASSEMBLY.

  • 2.1 Position the upper handle and slide it down into the hard floor cleaner base.
  • 2.2 Insert screw and tighten with screwdriver.

HOW TO FOLD THE HANDLE
FH40165 & FH40170 SERIES

  • 2.3 Simply rotate the handle to an upright position until it locks into place to get started.
  • 2.4 For product storage, press the folding handle release button and rotate the handle down.

ATTACH NOZZLE

  • 2.5 Remove the nozzle from the packaging. Align the nozzle’s 2 hooks with 2 slots in front of the base.
  • 2.6 Tilt nozzle upwards until latch (A) clips in place.

GENERAL OPERATION

Your HOOVER® FloorMate™ Hard Floor Cleaner is to be used on non-carpeted floor surfaces such as vinyl, tile, and sealed wood. It is not intended for use on carpets or rugs.

CAUTION

  • To prevent damage to wood floors, follow the flooring manufacturer’s cleaning recommendations.
  • If using a cleaner on sealed wood floors, inspect the floor surface for the worn finish, bare wood or separated joints. Do not use FloorMate™ Hard Floor Cleaner to clean sealed wood floors if any of these conditions exist.

THE TANKS (when facing unit) Clean Water/Solution Tank (right side)
The Solution Tank holds detergent and water that is to be dispersed onto the surface being cleaned.

WARNING To reduce the risk of personal injury, unplug before cleaning or servicing. Do not use cleaner without tank in place.

How to Fill
Place the cleaner handle in an upright, locked position.

  • 3.1 To remove the tank, squeeze the release button (A) and pull the tank straight out. Carry tank to sink.

  • 3.2 Rotate the tank cap counter-clockwise and lift up to remove cap (B).

  • 3.3 Fill tank to fill line with warm water.
    IMPORTANT
    Check for worn spots or joint separations before using, as these conditions could lead to damaged flooring when using water to clean the floor.

  • 3.4 Turn cap upside down to serve as a measuring cap.

  • 3.5 For FloorMate FH40150 Series, fill measuring cap to fill line once (3/4 oz – 22 ml) with Hoover® 2x Multi-Floor Plus Cleaning Solution and pour cleaning concentrate into Solution Tank.
    For FloorMate Deluxe FH40160/FH40165/FH40170 Series, fill the measuring cap to fill the line twice (1.5 oz – 44 ml) and pour cleaning concentrate into the Solution Tank.

  • 3.6 Replace cap. Rotate cap clockwise until it locks in place (C). The cap must be locked in place for proper performance and to prevent leaking.

  • 3.7 Slide the tank straight into position until the latch snaps in place.

HOW TO USE

HANDLE RELEASE PEDAL

  • Step on pedal (A) to lower the handle to the operating position. Handle does not lock into a single position, but “floats” to allow convenient operation.

ON/OFF SWITCH

  • Push switch (A) once to turn the cleaner ON. Push the switch again to turn the cleaner OFF.

TRANSPORTING

  • To move your cleaner from room to room, put the handle in an upright position, tilt the cleaner back on the rear wheels, and push forward.
  • The cleaner may also be lifted using the carry handle (B) on the front of the cleaner.

CORD STORAGE

  • Enrouler le cordon dans le sens horaire autour des deux crochets pour cordon (C). Pour un rangement pratique, raccorder la fiche au cordon.

HOW TO EMPTY

Dirty Water Tank
(left side when facing unit)

When to Empty

  • An automatic suction shut-off is built into the dirty water tank to prevent the tank from overflowing.
  • When the shut-off activates, the cleaner will not pick up water or debris and the sound of the motor will change. The dirty water tank is full and must be emptied.

WARNING To reduce the risk of personal injury, unplug before cleaning or servicing. Do not use cleaner without tank in place.

How to Empty

  • 5.1 To remove the tank, press down on the release button (A) and pull the tank straight out.
  • 5.2 Release tabs (B & C) on each side of the dirty water tank to unlock the top portion of the tank.
  • 5.3 Pull up on tank lid to separate it from the base.
  • 5.4 Pour the dirty water into a sink.
  • 5.5 Check foam filter for debris before reassembly. If the filter has debris, rinse it with water.
  • 5.6 When finished emptying the tank, simply place the lid back onto the tank and make sure to latch the tabs on each side back into the locked position.
  • 5.7 Tilt the tank straight into position until the latch snaps in place.

HOW TO CLEAN

RECOMMENDED CLEANING SEQUENCE
NOTE : Your HOOVER® FloorMate™ Hard Floor Cleaner may be used to clean wood floors that have been sealed with a polyurethane coating and can be cleaned with water.

CAUTION
To prevent damage to wood floors, follow the flooring manufacturer’s cleaning recommendations. If using the cleaner on sealed wood floors, inspect the floor surface for worn finish, bare wood, or separated joints. Do not use FloorMateTM Hard Floor Cleaner to clean sealed wood floors if any of these conditions exist.

  • 6.1 Vacuum the floor to remove loose dirt, hair, and debris.

  • 6.2 Fill Clean Water Solution Tank with Hoover® 2X Multi-Floor Plus Cleaning solution and water (refer to 3.1 thru 3.7).
    IMPORTANT
    Do not use solvent-based cleaning concentrates in your cleaner. Do not use any type of wax in your cleaner.
    Dry hands and plug cleaner into a properly grounded outlet.

  • 6.3 Step on handle release pedal and lower handle to operating position.

  • 6.4 Turn cleaner ON.

CAUTION Do not clean over floor electrical outlets.
CAUTION Water will drip from the brushes and underside of the product after use and may puddle. To avoid damage to wood and laminate flooring and to avoid potential slip hazards, after use A) do not leave the product on wood and laminate surfaces and remove to a hard surface and B) place the unit on absorbent material (such as a towel) to soak up drips.

  • 6.5 Wash Mode – Lowers the SpinScrub™ brushes to make contact with the floor for scrubbing action.
  • 6.6 Dry Mode – Raises the SpinScrub™ brushes off of the floor and also stops the spinning of the brushes.
  • 6.7 Scrub Mode – (FH40170 Series only) Lowers the SpinScrub™ brushes to the floor and stops the suction for extra cleaning with solution and water. Switch to dry mode to pick up any remaining dirty water.
  • 6.8 To release the solution, squeeze trigger (A)
  • 6.9 Slowly move cleaner forward and backward over the area to be cleaned. Squeeze trigger to release solution as needed.
  • 6.10 Overlap strokes by one inch to help prevent streaking. The cleaner’s suction will pick up the dirty water throughout the cleaning.
  • 6.11 To remove those tough stains, apply extra cleaning solution by squeezing the trigger (B) as you normally would and also pressing the Clean Boost™ trigger (C) at the same time.

To greatly enhance the drying of the floor surface, release the trigger. Continue to move cleaner over the area to pick up the dirty solution.
Switch to dry mode to pick up any remaining dirty water.
To continue cleaning another area, repeat steps 6.8 through 6.10.
NOTE : When cleaning sealed wood floors, make sure all areas are completely dry. Ensure that no water remains on the floor.
Empty dirty water tank when the motor sound becomes higher in pitch and there is a loss of suction.

PICKING UP SPILLS
Your cleaner may also be used to pick up small liquid spills one and a half quarts or less in Dry Mode, never to exceed 1/4 inch in depth on non-carpeted floors. Release the trigger and continue to move cleaner over the area to pick up the spill.

CAUTION Do not use the cleaner to pick up flammable or combustible liquids or chemicals.

MAINTENANCE

CLEANING THE NOZZLE
The cleaner’s nozzle can be removed for easy cleaning.

CAUTION To reduce the risk of injury from moving parts- Unplug before servicing. Do not use cleaners without a nozzle in place.

  • 7.1 Pull on nozzle release latch (A) upward.

  • 7.2 Remove the nozzle by rotating nozzle.
    Rinse the nozzle under running water. Remove debris from squeegee (C) and wipe with a damp cloth.

  • 7.3 To reattach the nozzle, tilt the cleaner backward so the front of the foot is 2-3” off of the floor. Secure the upper handle with one hand and align the nozzle squeegee with a base from left to right with your other hand.

  • 7.4 Simply rotate the nozzle upward to lock it in place.
    CLEANING THE BRUSHES
    The brush assembly can be removed for easy cleaning when the nozzle is completely removed.(See “CLEANING THE NOZZLE” section)
    CAUTION To reduce the risk of injury from moving parts- Unplug before servicing. Do not use cleaners without brushes in place.

  • Remove both tanks to prevent leaking. Set aside.

  • Remove nozzle (7.1-7.2).

  • Release the foot pedal and tilt the cleaner back so the handle rests on the floor.

  • 7.5 Push two brush release buttons (B) and remove the brush assembly.

  • 7.6 The brushes can be washed with a mild detergent and rinsed. Do not use a solvent-based detergent.

  • To replace brushes, align post (C) on the brush block with hole (D) on the bottom of the cleaner. Turn the brushes slightly until the post fits easily into the hole. Press the brush assembly firmly to snap into place.

  • Return the cleaner to an upright position. Replace the nozzle (7.4-7.5), making sure it is locked into position.

  • Return tanks into proper positions.

LUBRICATION
The motor is equipped with bearings that contain sufficient lubrication for its lifetime. The addition of lubricant could cause damage. Do not add lubricant to the motor.

STORAGE

STORING CLEANER
Turn the cleaner OFF and disconnect from the electrical outlet.

  • Empty and rinse the Clean Water Solution Tank and Dirty Water Tank. Allow to air dry.
  • Make sure that nothing is pressing on the nozzle squeegee.
  • Do not store cleaner on a wood surface unless the cleaner is completely dry.
  • Store appropriately indoors in a dry place. Do not expose the machine to freezing temperatures.
  • Water will drip from the brushes and underside of the product after use and may puddle. To avoid damage to wood and laminate flooring and to avoid potential slip hazards, after use A) do not leave the product on wood and laminate surfaces and remove to a hard surface and B) place the unit on absorbent material (such as a towel) to soak up drips.

TROUBLESHOOTING

  • If a minor problem occurs, it usually can be solved quite easily when the cause is found by using the checklist below.
  • Any other servicing should be done by an authorized service representative. If the appliance is not working as it should, has been dropped, damaged, left outdoors, or dropped into water, take it to a service center prior to continuing use.

WARNING To reduce risk of personal injury – Unplug before cleaning or servicing.

PROBLEM POSSIBLE CAUSE POSSIBLE SOLUTION
Cleaner won’t run 1. The power cord is not firmly plugged into
an outlet. 1. Plug the unit in firmly.
2. No voltage in the wall plug. 2. Check the fuse or breaker in the home.
3. Blown fuse or tripped breaker. 3. Replace fuse/reset breaker in home.
4. The power switch is not on. 4. Turn the power switch on.
Low suction or won’t pick up 1. The Dirty Water Tank is
full and the automatic shut-off is engaged. 1. Empty the Dirty Water Tank.
2. Tanks not in place. 2. Make sure tanks are locked in place.
3. Dirty Water Tank lid not in place. 3. Make sure lid is properly

positioned.
4. Nozzle not in place.| 4. Make sure Nozzle is replaced properly and locked.
Water puddling behind cleaner| 1. Clean Water Solution Tank not in place.| 1. Make sure the Clean Water Solution Tank is installed properly.
2. Dirty water tank full.| 2. Empty dirty water tank.
Cleaner solution won’t dispense| 1. Tanks not in place.| 1. Make sure tanks are locked in place.
2. Clean Water Solution Tank is empty.| 2. Refill the Clean Water Solution Tank.
Brushes won’t rotate| 1. Blown fuse or tripped breaker.| 1. Check the fuse or breaker in the home. Replace fuse/reset breaker in home.

(1)  Push the ON/OFF switch to turn cleaner OFF.

(2)  Unplug the cleaner.

(3)  Wait one minute.

(4)  Plug the cleaner into an electrical outlet.

(5)  Push the ON/OFF switch again to turn the cleaner ON.

If the brushes continue to stall and the breaker trips again, clean the brushes to remove debris.

2. In Dry Mode.| 2. Switch mode selector to Wash Mode for brushes to rotate.

CLEANING PRODUCTS

WARNING
To reduce the risk of fire and electric shock due to internal component damage, use only
Hoover® cleaning products and Hoover® hard surface attachments intended for use with the appliance as noted below.

Hoover@ Cleaning Product Guide





Product Name

| ****

Clean Plus 2x 32oz/64oz

| ****

Pet Plus 2x

32oz/64oz

| ****

Anti- Allergen 2x 1 32oz/64oz

| ****


Multi-Floor Plus 2x 32oz/64oz

| Hoover Platinum Collection® Professional

Strength

50oz

| Hoover Platinum Collection® Pet Plus

50oz

| Hoover® Pro-Plus Carpet and Upholstery Detergent 2x 32oz/64oz
---|---|---|---|---|---|---|---
Hoover® Quick & Light™| ✓| ✓| ✓| | ✓| ✓| ✓
Hoover® SteamVac®| ✓| ✓| ✓| 2

| ✓| ✓| ✓
Hoover® MaxExtract® Dual V®| ✓| ✓| ✓| 3

| ✓| ✓| ✓
Hoover® SteamVac® All Terrain| ✓| ✓| ✓| ✓| ✓| ✓| ✓
Hoover Platinum Collection®| ✓| ✓| ✓| | ✓| ✓| ✓
Hoover® FloorMate®| | | | ✓| | |
Hoover® MaxExtract® 60| ✓| ✓| ✓| 4

| ✓| ✓| ✓
Hoover® MaxExtract® 77| ✓| ✓| ✓| ✓| ✓| ✓| ✓

  1. Allergens: pollen, pet dander, dirt, and dust.
  2. When cleaning a hard surface, the Hoover® hard surface attachment below must be used (optional if not included):  5 Brush/Dual Brush Hoover® part # 48417008.
  3. When cleaning a hard surface, the optional Hoover® hard surface attachment below must be used: 6 Brush Hoover® part # 36419008 5 Brush No longer available.
  4. When cleaning a hard surface, the optional Hoover® hard surface attachment below must be used: 6 Brush Hoover® part # 302658001

For optimal performance use HooverÆ brand detergents, wipes, and spot cleaners available at Hoover.com and retailers nationwide.

SERVICE

To obtain approved Hoover® service and genuine Hoover® parts, locate the nearest Authorized Hoover® Warranty Service Dealer (Depot) by:

  • Checking the Yellow Pages under “Vacuum Cleaners” or “Household”.
  • Visit our website at hoover.com (U.S. Customers) or hoover.ca (Canadian customers). Follow the service center link to find the service outlet nearest you.
  • For an automated referral of authorized service outlet locations call 1-800-944-9200.

Do not send your vacuum to Hoover®, Inc., Company in Glenwillow for service. This will only result in delay.
If you need further assistance:
To speak with a customer service representative call 1-800-944-9200; Mon-Fri 8 am-7 pm EST. In Canada, contact Hoover® Canada, Toronto: 755 Progress Ave., Scarborough, ON M1H 2W7 OR Hoover® Canada, Edmonton: 18129-111 Ave., Edmonton, AB T5W 2P2, Phone: 1-800-944-9200, Mon-Fri 8 am-7 pm EST. Always identify your vacuum by the complete model number when requesting information or ordering parts. (The model number appears on the bottom of the vacuum.)
PLEASE DO NOT RETURN THIS PRODUCT TO THE STORE.

WARRANTY

LIMITED TWO-YEAR WARRANTY
(Domestic Use)
WHAT THIS WARRANTY COVERS
When used and maintained in normal household use and under the Owner’s Manual, your HOOVER® product is warranted against original defects in material and workmanship for a full two years from the date of purchase (the “Warranty Period”). During the Warranty Period, Hoover® will provide labor and parts, at no cost to you, to correct any such defect in products purchased in the United States, U.S. Military Exchanges, and Canada.

HOW TO MAKE A WARRANTY CLAIM
If this product is not as warranted, take or send the product to either a Hoover® Sales and Service Center or Hoover® Authorized Warranty Service Dealer along with proof of purchase. For an automated referral to authorized service outlets in the U.S.A., phone: 1-800-944-9200 OR visit Hoover® online at www.hoover.com. For additional assistance or information concerning this Warranty or the availability of warranty service outlets, phone the Hoover® Consumer Response Center, Phone 1-800-263-6376, Mon-Fri 8 am-7 pm EST. In Canada, contact Hoover® Canada, Carson Building, 100 Carson St., Etobicoke, Ontario M8W 3R9, Phone: 1-800-263-6376, Mon-Fri 8 am-7 pm EST.
WHAT THIS WARRANTY DOES NOT COVER This Warranty does not cover use of the product in a commercial operation (such as maid, janitorial and equipment rental services), improper maintenance of the product, damage due to misuse, acts of God, nature, vandalism or other acts beyond the control of Hoover®, owner’s acts or omissions, use outside the country in which the product was initially purchased and resales of the product by the original owner. This warranty does not cover pick-up, delivery, transportation, or house calls. However, if you mail your product to a Hoover® Sales and Service Center for warranty service, the cost of shipping will be paid one way.
This warranty does not apply to products purchased outside the United States, including its territories and possessions, outside a U.S. Military Exchange and outside of Canada. This warranty does not cover products purchased from a party that is not an authorized retailer, dealer, or distributor of Hoover® products.
OTHER IMPORTANT TERMS
This Warranty is not transferable and may not be assigned. This Warranty shall be governed and construed under the laws of the state of Ohio. The Warranty Period will not be extended by any replacement or repair performed under this Warranty.
THIS WARRANTY IS THE EXCLUSIVE WARRANTY AND REMEDY PROVIDED BY HOOVER®. ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY OR FITNESS FOR PARTICULAR PURPOSE, ARE DISCLAIMED. IN NO EVENT WILL HOOVER BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND OR NATURE TO OWNER OR ANY PARTY CLAIMING THROUGH THE OWNER, WHETHER BASED ON CONTRACT, NEGLIGENCE, TORT, OR STRICT PRODUCT LIABILITY OR ARISING FROM ANY CAUSE WHATSOEVER. Some states do not allow the exclusion of consequential damages, so the above exclusion may not apply to you. This warranty gives you specific rights; you may also have others that vary from state to state.

References

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