KitchenAid 5KSM3311 Stand Mixer Instruction Manual

June 16, 2024
KitchenAid

KitchenAid 5KSM3311 Stand Mixer

KitchenAid-5KSM3311-Stand-Mixer-PRODUCT

Product Information

Specifications

Parts and Features

  • Motor head
  • Attachment hub
  • Beater shaft
  • Flat beater
  • Speed control
  • Bowl
  • Wire whip
  • Dough hook
  • Flex Edge beater* (sold separately)
  • Pouring shield* (sold separately)

Safety

Important Safeguards

  • Read all instructions. Misuse of the appliance may result in personal injury.
  • Do not put the Stand Mixer in water or other liquid to avoid the risk of electrical shock.
  • Unplug the Stand Mixer from the outlet when not in use, before putting on or taking off parts, and before cleaning.
  • This appliance can be used by children aged 8 years and above and persons with reduced physical, sensory, or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning the safe use of the appliance.
  • The appliance is not intended for use by children unless they have been given supervision or instructions concerning the safe use of the appliance.
  • Avoid contacting moving parts and keep hands, hair, clothing, spatulas, and other utensils away from the beater during operation to reduce the risk of injury.
  • Do not operate the appliance with a damaged cord or plug or after the appliance malfunctions or has been damaged. Return it to the nearest Authorized Service Facility for examination, repair, or adjustment.
  • Use only recommended or sold accessories by KitchenAid to avoid fire, electric shock, or injury.
  • Do not use the Stand Mixer outdoors.
  • Avoid letting the cord hang over the edge of the table or counter and contact hot surfaces, including the stove.
  • Remove the flat beater, wire whip, or spiral dough hook from the Stand Mixer before washing.
  • This appliance is intended for household domestic use only and should not be used in any commercial application.

*Note: Using the appliance in commercial applications will void the warranty.

Product Usage Instructions

Choosing the Right Accessory

To achieve the desired result, select the appropriate accessory based on your recipe:

  • Flat beater: Ideal for mixing normal to heavy batters and mixtures, such as cakes, cookies, and mashed potatoes.
  • Wire whip: Perfect for incorporating air into mixtures, making it suitable for whipped cream, egg whites, and light batters.
  • Dough hook: Designed for kneading yeast doughs for bread, pizza crusts, and pasta.
  • Flex Edge beater (sold separately): Features a flexible edge that scrapes the sides of the bowl while mixing, ensuring all ingredients are thoroughly incorporated.
  • Pouring shield (sold separately): Helps prevent ingredients from splattering out of the bowl during mixing.

Speed Control Guide

The Stand Mixer offers various speed settings to accommodate different mixing needs:

  • Speed 1: Stirring and combining ingredients gently.
  • Speed 2: Slow mixing and incorporating ingredients.
  • Speed 4: Mixing batter, mashing potatoes, or creaming butter and sugar.
  • Speed 6: Beating egg whites, whipping cream, or mixing semi-heavy doughs.
  • Speed 8: Mixing heavy doughs, such as bread or pizza dough.
  • Speed 10: High-speed whipping or fast mixing.

Assembling the Stand Mixer

  1. Place the motor head on a stable surface.
  2. Insert the attachment hub into the motor head until it clicks into place.
  3. Choose the desired accessory and attach it to the beater shaft by sliding it onto the shaft and rotating it clockwise until it locks into position.
  4. Ensure the accessory is securely attached before use.

Operating the Stand Mixer

  1. Plug the Stand Mixer into a suitable electrical outlet.
  2. Add ingredients to the bowl according to your recipe.
  3. Select the appropriate speed setting based on your mixing needs.
  4. Turn the speed control dial to start the mixer.
  5. Monitor the mixing process and make any necessary adjustments to speed or accessory as needed.

Disassembling the Stand Mixer

  1. Ensure the Stand Mixer is turned off and unplugged.
  2. Remove any remaining mixture from the bowl.
  3. Press the accessory release button to unlock and remove the accessory from the beater shaft.
  4. Detach the attachment hub from the motor head by pressing the release button and pulling it out.

Optional Attachments

The Stand Mixer is compatible with a range of optional attachments that can enhance its functionality. Refer to the separate attachment user manual for instructions on attaching and using each specific accessory.

Care and Cleaning

Follow these steps to clean and maintain your Stand Mixer:

  1. Ensure the Stand Mixer is turned off and unplugged.
  2. Wipe the motor head, attachment hub, and accessories with a damp cloth. Do not immerse them in water or other liquids.
  3. Wash the bowl, flat beater, wire whip, and dough hook in warm, soapy water. Rinse thoroughly and dry before storing.
  4. Optional attachments may have specific cleaning instructions. Refer to their respective user manuals for guidance.

Troubleshooting

If you encounter any issues with your Stand Mixer, refer to the troubleshooting section in the user manual or contact the nearest Authorized Service Facility for assistance.

FAQ

Q: Can I use the Stand Mixer outdoors?

A: No, the Stand Mixer is not designed for outdoor use.

Q: Can children use the Stand Mixer?

A: Children aged 8 years and above can use the Stand Mixer under supervision or with proper instructions on safe usage. However, the appliance should be kept out of reach of children.

Q: Can I use accessories not recommended by KitchenAid?

A: It is not recommended to use accessories that are not recommended or sold by KitchenAid as it may cause fire, electric shock, or injury.

Q: Can I wash the accessories in a dishwasher?

A: The motor head, attachment hub, and accessories should be wiped with a damp cloth. The bowl, flat beater, wire whip, and dough hook can be washed in warm, soapy water. Refer to the separate user manuals for optional attachments for specific cleaning instructions.

5KSM3311

PARTS AND FEATURES

PARTS AND ACCESSORIES

KitchenAid-5KSM3311-Stand-Mixer-FIG-1

STAND MIXER SAFETY

  • Your safety and the safety of others are very important.

  • We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety messages.

  • This is the safety alert symbol.

  • This symbol alerts you to potential hazards that can kill or hurt you and others.

  • All safety messages will follow the safety alert symbol and either the word “DANGER” or “WARNING.” These words mean:

    • DANGER
      You can be killed or seriously injured if you don’t immediately follow instructions.

    • WARNING
      You can be killed or seriously injured if you don’t follow instructions.

    • All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can happen if the instructions are not followed.

IMPORTANT SAFEGUARDS

When using electrical appliances, basic safety precautions should always be followed, including the following:

  1. Read all instructions. Misuse of appliance may result in personal injury.
  2. To avoid risk of electrical shock, do not put Stand Mixer in water or other liquid.
  3. Unplug the Stand Mixer from outlet when not in use, before putting on or taking off parts, and before cleaning.
  4. This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in
    a safe way and understand hazards involved. Children shall not play with the appliance. Cleaning and user maintenance shall not be made by children without supervision.

STAND MIXER SAFETY

  1. This appliance is not intended for use by persons, including children, with reduced physical sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instructions concerning use of the appliance in a safe way and understand the hazards involved.
  2. The appliance is not to be used by children. The appliance and cord should be out of reach of children.
  3. Avoid contacting moving parts. Keep hands, hair, and clothing, as well as spatulas and other utensils, away from beater during operation to reduce the risk of injury to persons and/or damage to the Stand Mixer.
  4. Do not operate any appliance with a damaged cord or plug or after the appliance malfunctions or has been damaged in any manner. Return appliance to the nearest Authorised Service Facility for examination, repair or adjustment.
  5. The use of accessories not recommended or sold by KitchenAid may cause fire, electric shock or injury.
  6. Do not use the Stand Mixer outdoors.
  7. Do not let the cord hang over the edge of table or counter.
  8. Do not let the cord contact hot surfaces, including the stove.
  9. Remove the flat beater, wire whip, or spiral dough hook from the Stand Mixer before washing.
  10. This appliance is intended for household domestic use only. This use also covers:
    • Non commercial staff kitchens, offices or other working environments
    • Non commercial use in Hotel, Motel or residential style of accommodation e.g bed and breakfast
      SAVE THESE INSTRUCTIONS
      This appliance should not be used in any commercial application and will void all warranty.
  • Voltage: 220-240 V
  • Frequency: 50-60 Hz
  • Wattage: 250 Watts

NOTE: The power rating for your Stand Mixer is printed on the serial plate.
Do not use an extension cord. If the power supply cord is too short, have a qualified electrician or serviceman install an outlet near the appliance. The maximum rating is based on the attachment that draws the greatest load (power). Other recommended attachments may draw significantly less power.

USING THE STAND MIXER

CHOOSING THE RIGHT ACCESSORY

KitchenAid-5KSM3311-Stand-Mixer-FIG-3

SPEED CONTROL GUIDE

All speeds have the Soft Start feature which automatically starts the Stand Mixer at a lower speed to help avoid ingredient splash-out and “flour puff” at start-up, then quickly increases to the selected speed for optimal performance.

NOTE: The speed control can be set between the speeds listed in the chart to obtain speeds 1, 3, 5, 7, and 9 if a finer adjustment is required? Do not exceed Speed 2 when preparing yeast doughs as this may cause damage to the Stand Mixer.

KitchenAid-5KSM3311-Stand-Mixer-FIG-4

ASSEMBLING THE STAND MIXER

  1. Check to be sure that the Stand Mixer is unplugged, and the speed control is turned to “0”.
  2. Raise the motor head: Slide the locking lever to the unlock position and lift the motor head. Once lifted, slide the locking lever to the lock position to keep the motor head up.
  3. Attach the bowl: Place the bowl on the bowl clamping plate and gently turn it in a clockwise direction to lock it into place.
  4. Attach any accessory: Slip the accessory onto the beater shaft and press upward as far as possible? Turn the accessory counterclockwise to hook the accessory over the pin on the shaft.

KitchenAid-5KSM3311-Stand-Mixer-FIG-5

  1. Lower the motor head: Slide the locking lever to the unlock position and guide the motor head down. Make sure motor head is completely down, then slide the locking lever to the lock position, Before mixing, test lock by attempting to raise the motor head.

    • (OPTIONAL) To adjust beater to bowl clearance: Tilt the motor head back; then turn the screw slightly counterclockwise (left) to raise the beater, or clockwise (right) to lower the beater. Adjust the beater so that it just clears the surface of the bowl. If you over adjust the screw, the bowl lock lever may not lock into place.
    • (OPTIONAL) Place the pouring shield: Slide the pouring shield from the front of the Stand Mixer over the bowl until the pouring shield is centred. The bottom rim of the pouring shield fits inside of the bowl. The pouring chute will be just to the right of the attachment hub as you face the Stand Mixer.

KitchenAid-5KSM3311-Stand-Mixer-FIG-7

OPERATING THE STAND MIXER

NOTE: The Stand Mixer may warm up during use? Under heavy loads with extended mixing time, the top of the unit may become hot. This is normal.

WARNING
Injury Hazard
Unplug mixer before touching beaters. Failure to do so can result in broken bones, cuts, or bruises.

  1. Plug the Stand Mixer into a grounded outlet. Always set the speed control lever on lowest speed to start, then gradually increase speed to avoid splashing ingredients. See the “Speed control guide” to select the best speed for your recipe.
  2. Do not scrape the bowl while the Stand Mixer is operating. The bowl and beaters are designed to provide thorough mixing without frequent scraping. Scraping the bowl once or twice during mixing is usually sufficient.

KitchenAid-5KSM3311-Stand-Mixer-FIG-9
NOTE : The pouring shield* can be used to avoid ingredients splashing out of the bowl when mixing as well as to easily pour ingredients in the bowl while mixing.

DISASSEMBLING THE STAND MIXER

  1. Raise the motor head: Check to be sure that the Stand Mixer is unplugged, and the speed control is turned to “0”; then slide the locking lever to the unlock position and lift the motor head. Once lifted, slide the locking lever to the lock position to keep the motor head up.
    (OPTIONAL) Remove the pouring shield: Lift the front of the pouring shield clear of the rim of the bowl, and pull away from the Stand Mixer.

KitchenAid-5KSM3311-Stand-Mixer-FIG-11

  1. Remove the accessory: Turn the speed control to “0”, unplug the Stand Mixer, and tilt the motor head back; then, press the accessory upward as far as possible, then turn the accessory clockwise and pull it away from the beater shaft.
  2. Remove the bowl: Gently turn the bowl counterclockwise to release it from the bowl clamping plate.

KitchenAid-5KSM3311-Stand-Mixer-FIG-12

OPTIONAL ATTACHMENTS

KitchenAid offers a wide range of optional attachments such as the spiralizer, pasta cutters, or food grinders that may be attached to the Stand Mixer attachment power shaft as shown here?

  1. Check to be sure that the Stand Mixer is unplugged, and the speed control is turned to “0”.
  2. Turn the attachment knob counterclockwise to remove attachment hub cover.

KitchenAid-5KSM3311-Stand-Mixer-FIG-13

  1. Insert attachment into attachment hub, making certain that attachment power shaft fits into the square attachment hub socket. It may be necessary to rotate the attachment back and forth. When it is in the proper position, the pin on the attachment will fit into the notch on the hub rim.
  2. Tighten the attachment knob by turning it clockwise until the attachment is completely secured to the Stand Mixer. See the “Instructions” manual that came with your attachment for detailed directions on using the attachment.

KitchenAid-5KSM3311-Stand-Mixer-FIG-14

CARE AND CLEANING

CLEANING THE STAND MIXER

IMPORTANT: Do not wash the wire whip in the dishwasher. Do not immerse the Stand Mixer body in water or other liquids. These parts should be hand washed.

  1. Turn Stand Mixer off and unplug before cleaning. Wipe the Stand Mixer body with a soft, damp cloth. Do not use household/commercial cleaners. Wipe off the beater shaft frequently to remove any accumulation of residue. Do not immerse in water.
  2. The bowl, flat beater, dough hook, Flex Edge beater, and pouring shield (top shelf only) may be washed in a dishwasher; or, clean them thoroughly in hot, sudsy water and rinse completely before drying? Do not store beaters on the shaft.

KitchenAid-5KSM3311-Stand-Mixer-FIG-15

  1. The wire whip is not dishwasher safe. Clean it thoroughly in hot, sudsy water and rinse completely before drying. Do not store the wire whip on the shaft.

TROUBLESHOOTING

WARNING

  • Electrical Shock Hazard Plug into a grounded outlet.
  • Do not remove ground prong.
  • Do not use an adapter.
  • Do not use an extension cord.
  • Failure to follow these instructions can result in death, fire, or electrical shock.

If your Stand Mixer should malfunction or fail to operate, please check the following:

  1. The Stand Mixer may warm up during use. Under heavy loads with extended mixing time periods, you may not be able to comfortably touch the top of the unit. This is normal.
  2. The Stand Mixer may emit a pungent odor, especially when new. This is common with electric motors.
  3. If the flat beater hits the bowl, stop the Stand Mixer. See the “Assembling the Stand Mixer” section and adjust the beater to bowl clearance.
  4.  If your Stand Mixer should malfunction or fail to operate, please check the following:
    • Is the Stand Mixer plugged in?
    • Is the fuse in the circuit to the Stand Mixer in working order? If you have a circuit breaker box, be sure the circuit is closed.
    • Turn off the Stand Mixer for 10- 15 seconds, then turn it back on. If the Stand Mixer still does not start, allow it to cool for 30 minutes before turning it back on.

Do not return the Stand Mixer to the retailer; retailers do not provide service.
For additional assistance, contact Customer Service at:

  • AU: 1800 990 990
  • NZ: 0800 881 200

Please have your product serial number ready when calling.

© 2016? All rights reserved.
Specifications subject to change without notice.

References

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