msi G24C4 Optix Series LCD Monitor Instruction Manual

msi G24C4 Optix Series LCD Monitor

Copyright and Trademarks Notice
Copyright © Micro-Star Int’l Co., Ltd. All rights reserved. The MSI logo used is a registered trademark of Micro-Star Int’l Co., Ltd. All other marks and names mentioned may be trademarks of their respective owners. No warranty as to accuracy or completeness is expressed or implied. MSI reserves the right to make changes to this document without prior notice.

Revision

Revision Date
V1.0 2019/07

Technical Support
If a problem arises with your product and no solution can be obtained from the user’s manual, please contact your place of purchase or local distributor. Alternatively, please visit https://www.msi.com/support/ for further guidance.

Safety Instructions

• Read the safety instructions carefully and thoroughly.

• All cautions and warnings on the device or user’s manual should be noted.

• Refer servicing to qualified personnel only.

• Keep the User’s Guide that comes with the package for future reference.

• To prevent fire or shock hazard, keep this device away from humidity and high temperature.

• Lay this device on a reliable flat surface before setting it up.

• Make sure that the power voltage is within its safety range and has been adjusted properly to the value of 100~240V before connecting the device to the power outlet. Do not disable the protective earth pin from the plug. The device must be connected to an earthed mains socket-outlet.

• Always disconnect the power cord or switch the wall socket off if the device would be left unused for a certain time to achieve zero energy consumption.

• The ventilator on the device is used for air convection and to prevent the device from overheating. Do not cover the ventilator.

• Do not leave the device in an unconditioned environment with a storage temperature above 60OC or below -20OC, which may damage the device.
  NOTE: The maximum operating temperature is around 40OC.

• When cleaning the device, be sure to remove the power plug. Use a piece of soft cloth rather than industrial chemical to clean the device. Never pour any liquid into the opening; that could damage the device or cause electric shock.

• Place the power cord in a way that people are unlikely to step on it. Do not place anything on the power cord.

• Always keep strong magnetic or electrical objects away from the device.

• If any of the following situations arises, get the device checked by service personnel:

  • The power cord or plug is damaged.
  • Liquid has penetrated into the device.
  • The device has been exposed to moisture.
  • The device does not work well or you can not get it work according to user’s manual.
  • The device has dropped and damaged.
  • The device has obvious sign of breakage.

• Green Product Features

  • Reduced energy consumption during use and stand-by
  • Limited use of substances harmful to the environment and health
  • Easily dismantled and recycled
  • Reduced use of natural resources by encouraging recycling
  • Extended product lifetime through easy upgrades
  • Reduced solid waste production through take-back policy

• Environmental Policy

  • The product has been designed to enable proper reuse of parts and recycling and should not be thrown away at its end of life.
  • Users should contact the local authorized point of collection for recycling and disposing of their end-of-life products.
  • Visit the MSI website and locate a nearby distributor for further recycling information.
  • Users may also reach us at gpcontdev@msi.com for information regarding proper disposal, take-back, recycling, and disassembly of MSI products.

★ Warning! Overuse of screens is likely to affect eyesight.

Recommendations:
1. Take a 10-minute break for every 30 minutes of screen time.
2. Children under 2 years of age should have no screen time. For children aged 2 years and over, screen time should be limited to less than one hour per day.

CE Conformity
This device complies with the requirements set out in the Council Directive on the Approximation of the Laws of the Member States relating to Electromagnetic Compatibility (2014/30/EU), Low-voltage Directive (2014/35/EU), ErP Directive (2009/125/EC) and RoHS directive (2011/65/EU). This product has been tested and found to comply with the harmonized standards for Information Technology Equipment published under Directives of Official Journal of the European Union.

FCC-B Radio Frequency

Interference Statement
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the measures listed below:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/television technician for help.

Notice 1
The changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

Notice 2
Shielded interface cables and AC power cord, if any, must be used in order to comply with the emission limits.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

1. this device may not cause harmful interference, and
2. this device must accept any interference received, including interference that may cause undesired operation.

MSI Computer Corp.
901 Canada Court, City of Industry, CA 91748, USA
(626)913-0828 www.msi.com

WEEE Statement
Under the European Union (“EU”) Directive on Waste Electrical and Electronic Equipment, Directive 2012/19/EU, which takes effect on August 13, 2005, products of “electrical and electronic equipment” cannot be discarded as municipal waste anymore and manufacturers of covered electronic equipment will be obligated to take back such products at the end of their useful life.

Chemical Substances Information
In compliance with chemical substances regulations, such as the EU REACH Regulation (Regulation EC No. 1907/2006 of the European Parliament and the Council), MSI provides the information of chemical substances in products at: https://www.msi.com/html/popup/csr/evmtprtt_pcm.html

RoHS Statement

Japan JIS C 0950 Material Declaration
A Japanese regulatory requirement, defined by specification JIS C 0950, mandates that manufacturers provide material declarations for certain categories of electronic products offered for sale after July 1, 2006.
https://www.msi.com/html/popup/csr/cemm_jp.html
https://tw.msi.com/html/popup/csr_tw/cemm_jp.html

India RoHS
This product complies with the “India E-waste (Management and Handling) Rule 2016” and prohibits use of lead, mercury, hexavalent chromium, polybrominated biphenyls or polybrominated diphenyl ethers in concentrations exceeding 0.1 weight % and 0.01 weight % for cadmium, except for the exemptions set in Schedule 2 of the Rule.

Turkey EEE Regulation
Conforms to the EEE Regulations of the Republic Of Turkey

Ukraine Restriction of Hazardous Substances
The equipment complies with requirements of the Technical Regulation, approved by the Resolution of Cabinet of Ministry of Ukraine as of December 3, 2008 № 1057, in terms of restrictions for the use of certain dangerous substances in electrical and electronic equipment.

Vietnam RoHS
As from December 1, 2012, all products manufactured by MSI comply with Circular 30/2011/TT-BCT temporarily regulating the permitted limits for a number of hazardous substances in electronic and electric products.

Getting Started

This chapter provides you with the information on hardware setup procedures. While connecting devices, be careful in holding the devices and use a grounded wrist strap to avoid static electricity.
IMPORTANT

• The illustrations are for reference only. Your monitor may vary in appearance.
• Do not use any sharp objects on the monitor.

Package Contents

1. Monitor
2. Stand
3. Stand Base with Screw
4. Power Adapter & Power Cord
5. HDMI Cable
6. DisplayPort Cable
7. Quick Start Guide
8. Warranty Card
9. User Manual

• Contact your place of purchase or local distributor if any of the items is damaged or missing.
• Package contents may vary by country.

Installing the Monitor Stand

IMPORTANT Place the monitor on a soft, protected surface to avoid scratching the display panel.

1. Align the latches of the stand to the monitor.
2. Tighten the stand with the stand screws.
3. Connect the base to the stand and tighten the base screw to secure the base.
4. Align the latches to place the VESA cover and lock the screws. 5.

IMPORTANT The holes for installing the stand can be also used for wall mount. Please contact your dealer for proper wall mount kit.

Adjusting the Monitor

This monitor is designed to maximize your viewing comfort with its adjustment capabilities.
IMPORTANT Avoid touching the display panel when adjusting the monitor.

Monitor Overview

G24C4 / G27C4 / G32C4

1. Power Button
2. Power Jack
3. HDMI Port
4. DisplayPort
5. Headphone Jack
6. Navi Key
7. Kensington Lock

G27CQ4

1. Power Button
2. Power Jack
3. DisplayPort
4. HDMI Port
5. Headphone Jack
6. Navi Key
7. Kensington Lock

Connecting the Monitor to PC

1. Turn off your computer.
2. Connect the HDMI/DisplayPort cable from the monitor to your computer.
3. Assemble the monitor power adapter & power cord.(Figure A)
4. Connect the power adapter to the monitor power jack.(Figure B)
5. Plug the power cord into the electrical outlet.(Figure C)
6. Turn on the monitor.(Figure D)
7. Select your Input Source at OSD menu and power on the computer.

OSD Setup

This chapter provides you with essential information on OSD Setup.
IMPORTANT All information is subject to change without prior notice.

Navi Key
The monitor comes with a Navi Key, a multi-directional control that helps navigate the On-Screen Display (OSD) menu.

The Navi Key default settings are as follows.

Users may enter the OSD Menu to customize their own Navi Key Hot Keys.
More Hot Key options are as below.

OSD Setup via Navi Key

Press the Middle button of Navi Key to launch the On-Screen Display (OSD) main menu. Use the Up, Down, Left, Right buttons to tune the desired function menus to suit your personal preferences.

GAMING

■    Use Up or Down Button to select and preview mode effects.

■    Press the Middle Button to confirm and apply your mode type.

Night Vision| OFF| ■    This function optimizes background brightness and is recommended for FPS games
Normal
Strong
Strongest
A.I.
Response Time| Normal| ■  Users can adjust Response Time in any Mode

■  Response Time will be grayed out while Anti Motion Blur is enabled

Fast
Fastest
1st Level Menu| 2nd/3rd Level Menu| Description
---|---|---
Anti Motion Blur| (OFF)| ■    When Anti Motion Blur is enabled, Brightness cannot be enabled and will be grayed out

■    Response time will be grayed out while Anti Motion Blur is enabled

■    Anti Motion Blur have to set to OFF while FreeSync is set to ON

 (ON)
Refresh Rate| Location| Left Top| ■    Users can adjust Refresh Rate in any Mode

■    Default Refresh Rate Location is Left Top Location is adjustable in OSD. Menu Press the Middle Button to confirm and apply your Refresh Rate Location

■    This monitor follows and works at the Operating System’s preset Screen Refresh Rate

Right Top
Left Bottom
Right Bottom
OFF
ON
Alarm Clock| Location| Left Top| ■    Users can adjust Alarm Clock in any Mode

■    After setting the time, press the Middle Button to activate the timer

■    Default Alarm Clock Location is Left Top. Users can select their own location

Right Top
Left Bottom
Right Bottom
OFF
15:00| 00:01~99:59
30:00
45:00
60:00
Screen Assistance| None| | ■    Users can adjust Screen Assistance in any Mode.

■    Screen Assistance default is None.

Icon
Position
Reset
FreeSync| (OFF)| ■    FreeSync prevents screen tearing

■    DisplayPort or HDMI default is ON and can be adjusted ON/OFF in any mode, any resolution, any input source and any screen refresh rate

■    Anti Motion Blur will be disabled, if FreeSyncis enabled

(ON)

Professional

■    Use Up or Down Button to select and preview mode effects.

■    Press the Middle Button to confirm and apply your mode type.

Eye Saver| (OFF)| ■    Eye Saver protects your eyes against blue light. When enabled, Eye Saver adjusts the screen color temperature to a more yellow glow

■    Users can adjust Eye Saver in any Mode

■    When Pro Mode is set to Reader, it is mandatory to

enable Eye Saver

(ON)
HDCR| (OFF)| ■    Users can adjust HDCR in any Mode

■    HDCR enhances image quality by increasing the contrast of images

■    When HDCR is set to ON, Brightness will be grayed out

■    HDCR and Anti Motion Blur cannot be enabled simultaneously

 (ON)
Anti Motion Blur|  (OFF)| ■    When Anti Motion Blur is enabled, HDCR and Brightness cannot be enabled and will be grayed out

■    Response time will be grayed out while Anti Motion Blur is enabled

■    Anti Motion Blur have to set to OFF while FreeSync is set to ON

 (ON)
Image Enhancement| OFF| ■    Image Enhancement enhances image edges to improve their acutance

■    Users can adjust Image Enhancement in any Mode

Weak
Medium
Strong
Strongest

Image

Reader mode

■    Brightness will be grayed out when Anti Motion Blur or HDCR are enabled

Contrast| 0-100| ■    Users can adjust Contrast in any Mode
Sharpness| 0-5| ■    Users can adjust Sharpness in any Mode

■    Sharpness improves clarity and details of images

Color Temperature| Cool| ■    Color Temperature default is Normal

■    Use Up or Down Button to select and preview

mode effects.

■    Press the Middle Button to confirm and apply your mode type

■    Users can adjust Color Temperature in Customization mode.

Normal
Warm
Customization| R (0-

G (0-

B (0-

Screen Size| Auto| ■    Users can adjust Screen Size in any mode, any resolution and any screen refresh rate

■    Default is Auto

4:3
16:9

Input Source

HDMI2
DP
Type C

Navi Key

Up / Down / Left

/ Right

| OFF| ■    Up Button default is Game Mode

■    Down Button default is Screen Assistance

■    Left Button default is Alarm Clock

■    Right Button default is Input Source

■    All Navi Key items can be adjusted via OSD Menu

Brightness
Game Mode
Screen Assistance
Alarm Clock
Input Source
Refresh Rate
Information on

Screen

Setting

■    Users have to press the Middle Button to confirm and apply the Language setting.

■    Language is an independent setting. Users’ own language setting will override the factory default. When users set Reset to Yes, Language will not be changed

English
Français
Deutsch
Italiano
Español
한국어
日本語
Русский
Português
简体中文
ไทย
Bahasa Indonesia
हिन्दी
Türkçe
(More languages

coming soon)

Transparency| 0~5| Users can adjust Transparency in any Mode
OSD Time Out| 5~30s| Users can adjust OSD Time Out in any Mode
Information on Screen|  (OFF)| ■    The information of the monitor status will be showed on the right side of the screen

■    Users can enable or disable the Information on Screen. Default is OFF

 (ON)
Reset| YES| Users can Reset and restore settings to original OSD Default in any Mode
NO

IMPORTANT All information is subject to change without prior notice.

Specifications

Model| G24C4

(3BA0)

| G27C4

(3CA9)

| G32C4

(3DA6)

| G27CQ4

(3CB0)

---|---|---|---|---
Size| 24 inch| 27 inch| 32 inch| 27 inch
Curvature| 1500R
Panel Type| VA
Resolution| 1920 x

1080@144Hz

| 1920 x 1080@165Hz| 2560 x

1440@165Hz

Aspect Ratio| 16:9
Brightness (nits)| 250 (max)
Contrast Ratio| 3000:1
Refresh Rate| 144Hz| 165Hz
Response Time| 1ms (MPRT)
Input Interface| HDMI x2, DP x1
I/O| ■    HDMI x2

■    DisplayPort x1

■    Headphone Out x1

View Angles| 178°(H) , 178°(V)
DCI-P3/ sRGB| 90%/ 115%
Surface Treatment| Anti-glare
Display Colors| 1.07B (8 bit +FRC)
Power Type| External Power (ADPC2045)| External Power (ADPC2065)
Power Consumption (Typical)| 45W| 65W
Power Input| 100~240Vac, 50~60Hz, 1.5A
Adjustment (Tilt)| -5° ~ 20°
Kensington Lock| Yes
VESA Mounting| ■    Plate Type: 100 x 100 mm

■    Screw Type: M4x10 mm

▶ Thread Diameter: 4 mm

▶ Thread Pitch: 0.7 mm

▶ Thread Length: 10 mm

Dimension (W x H x D)| 536.7 x 429.0 x

225.4 mm

| 611.5 x 457.9 x

225.4 mm

| 709.4 x 509.5 x

248.8 mm

| 611.5 x 457.9 x

225.4 mm

Net Weight| 3.4 kg (net) /

5.0 kg (gross)

| 5.4 kg (net) /

9.0 kg (gross)

| 6.4 kg (net) /

10.0 kg (gross)

| 5.4 kg (net) /

9.0 kg (gross)

Environment| Operating| Temperature: 0°C to 40°C Humidity: 20% to 90%, non-condensing

Altitude: 0 ~ 5000m

Storage| Temperature: -20°C to 60°C

Humidity: 10% to 90%, non-condensing

Preset Display Modes

Standard| Resolution| G24C4

(3BA0)

| G27C4

(3CA9)

| G32C4

(3DA6)

| G27CQ4

(3CB0)

---|---|---|---|---|---
HDMI / DP
VGA| 640×480 @60Hz| V
640×480 @67Hz| V
640×480 @72Hz| V
640×480 @75Hz| V
Dos- Mode| 720×480@60Hz| V
720×576@50Hz| V
SVGA| 800×600 @56Hz| V
800×600 @60Hz| V
800×600 @72Hz| V
800×600 @75Hz| V
XGA| 1024×768 @60Hz| V
1024×768 @70Hz| V
1024×768 @75Hz| V
SXGA| 1280×1024 @60Hz| V
1280×1024 @75Hz| V
WXGA+| 1440×900 @60Hz| V
WSXGA+| 1680×1050 @60Hz| V
Full HD| 1920×1080 @60Hz| V
1920×1080 @120Hz| V
1920×1080 @144Hz| V
1920×1080 @165Hz|  | DP| DP|
WQHD| 2560×1440 @60Hz|  | V
2560×1440 @85Hz|  | V
2560×1440 @120Hz|  | V
2560×1440 @144Hz|  | V
2560×1440 @165Hz|  | V
Video Timing Resolution| 480P| V
576P| V
720P| V
1080i| V
1080P| V
1080P @120Hz| V
1440P|  | V
1440P @120Hz|  | V

Troubleshooting

The power LED is off.

• Press the monitor power button again.
• Check if the monitor power cable is properly connected.

No image.

• Check if the computer graphics card is properly installed.
• Check if the computer and monitor are connected to electrical outlets and are turned on.
• Check if the monitor signal cable is properly connected.
• The computer may be in Standby mode. Press any key to activate the monitor.

The screen image is not properly sized or centered.
Refer to Preset Display Modes to set the computer to a setting suitable for the monitor to display.

No Plug & Play.

•  Check if the monitor power cable is properly connected.
• Check if the monitor signal cable is properly connected.
• Check if the computer and graphics card are Plug & Play compatible.

The icons, font or screen are fuzzy, blurry or have color problems.

• Avoid using any video extension cables.
• Adjust brightness and contrast.
• Adjust RGB color or tune color temperature.
• Check if the monitor signal cable is properly connected.
• Check for bent pins on the signal cable connector.

The monitor starts flickering or shows waves.

• Change the refresh rate to match the capabilities of your monitor.
• Update your graphics card drivers.
• Keep the monitor away from electrical devices that may cause electromagnetic interference (EMI).

References

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