LG MVEM1721SS Microwave Oven Owner’s Manual

: June 16, 2024
: LG

LG MVEM1721SS Microwave Oven

IMPORTANT SAFETY INSTRUCTIONS

Read this owner’s manual thoroughly before operating the appliance and keep it handy for reference at all times.

PRECAUTIONS TO AVOID POSSIBLE EXPOSURE TO EXCESSIVE MICROWAVE ENERGY
( a ) Do not attempt to operate this oven with the door open since open- door operation can result in harmful exposure to microwave energy. It is important not to defeat or tamper with the safety interlocks.
( b ) Do not place any object between the oven front face and the door or allow soil or cleaner residue to accumulate on sealing surfaces.
( c ) Do not operate the oven if it is damaged. It is particularly important that the oven door close properly and that there is no damage to the: (1) Door (bent), (2) hinges and latches (broken or loosened), (3) door seals and sealing surfaces.
( d ) The oven should not be adjusted or repaired by anyone except properly qualified service personnel.

READ ALL INSTRUCTIONS BEFORE USE

Safety Messages
Your safety and the safety of others are very important.
We have provided many important safety messages in this manual and on your appliance. Always read and follow all safety messages.

This is the safety alert symbol.
This symbol alerts you to potential hazards that can kill or injure you and others. All safety messages will follow the safety alert symbol and either the word WARNING or CAUTION.

These words mean:

WARNING
You may be killed or seriously injured if you do not follow instructions

CAUTION
You may be injured or cause damage to the product if you do not follow instructions.

All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what may happen if the instructions are not followed.

WARNING

WARNING

To reduce the risk of explosion, fire, death, electric shock, injury or scalding to persons when using this product, follow basic precautions, including the following:

Technical Safety

This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety. Children should be supervised to ensure that they do not play with the appliance.
To reduce the risk of burns, electric shock, fire, injury to persons or exposure to excessive microwave energy when using the microwave oven, read all instructions before using the appliance.
Children must not be allowed to play with accessories or hang down from the door or any part of the oven. Doing so can cause serious injury and damage. As with any appliance, close supervision is necessary when used by children.
Read and follow the specific PRECAUTIONS TO AVOID POSSIBLE EXPOSURE TO EXCESSIVE MICROWAVE ENERGY found on page 2.
This appliance must be grounded. Connect only to properly grounded outlet. See “GROUNDING INSTRUCTIONS” found on Installation Requirements section.
Use this appliance only for its intended use as described in the manual. Do not use corrosive chemicals or vapors in this appliance. This type of oven is specifically designed to heat, cook, or dry food. It is not designed for industrial or laboratory use.
To avoid electric shock:
- Do not operate this appliance if it has a damaged cord or plug, if it is not working properly or if it has been damaged or dropped.
- Do not immerse cord or plug in water. Keep cord away from heated surfaces.
- Do not let cord hang over edge of table or counter.
To reduce the risk of fire in the oven cavity:
- Do not overcook food. Carefully attend appliance when paper, plastic, or other combustible materials are placed inside the oven to facilitate cooking.
- Remove wire twist-ties from paper or plastic bags before placing bag in oven.
- If materials inside the oven ignite, keep oven door closed, turn oven off, and disconnect the power cord, or shut off power at the fuse or circuit breaker panel.
- Do not use the cavity for storage purposes. Do not leave paper products, cooking utensils, or food in the cavity when not in use.
Install or locate this appliance only in accordance with the provided installation instructions.
Some products such as whole eggs and sealed containers – for example, closed glass jars – are able to explode and should not be heated in this oven.
Liquids, such as water, coffee, or tea are able to be overheated beyond the boiling point without appearing to be boiling. Visible bubbling or boiling when the container is removed from the microwave oven is not always present.
THIS COULD RESULT IN VERY HOT LIQUIDS SUDDENLY BOILING OVER WHEN THE CONTAINER IS DISTURBED OR A SPOON OR OTHER UTENSIL IS INSERTED INTO THE LIQUID.
To reduce the risk of injury to persons:
- Do not overheat the liquid. Stir the liquid both before and halfway through heating it.
- Do not use straight-sided containers with narrow necks. Use extreme care when inserting a spoon or other utensil into the container.
- After heating, allow the container to stand in the microwave oven for a short time before removing the container.
Do not cover or block any openings on the appliance.
Do not store this appliance outdoors. Do not use this product near water – for example, near a kitchen sink, in a wet basement, near a swimming pool, or similar locations.
This appliance should be serviced only by qualified service personnel. Contact the nearest authorized service facility for examination, repair, or adjustment.
When cleaning surfaces of door and oven that comes together on closing the door, use only mild, nonabrasive soaps or detergents applied with a sponge or soft cloth.

Operation

Do not use this oven for commercial purposes. It is made for household use only.
Do not run the oven while it is empty.
If your oven is dropped or damaged, have it thoroughly checked by a qualified service technician before using it again.
Take care when the door is opened to avoid injury.
To avoid improperly cooking some foods:
- Do not heat any type of baby bottle or baby food. Uneven heating may occur and possibly cause personal injury.
- Do not heat small-necked containers, such as syrup bottles.
- Do not deep-fat fry in the microwave oven.
- Do not attempt home canning in the microwave oven.
Do not use the oven for the purpose of dehumidification (for example, operating the microwave oven with wet newspapers, clothes, toys, electric devices, plants, soil, pets or any other living matter inside it).
The oven must only be used for heating or cooking food. The results of misuse can include safety risks such as fire, burns, or death due to electric shock.
The appliance and its accessible parts become hot during use. Care should be taken to avoid touching heating elements inside the oven. Children must be kept away unless continuously supervised.
Do not use recycled paper products. They may contain impurities which may cause sparks and/or fires when used in cooking.
The door or the outer surface may get hot when the appliance is operating.
Liquids heated in certain shaped containers (especially cylindrical-shaped containers) may become overheated. The liquid may splash out with a loud noise during or after heating or when adding ingredients (instant coffee, etc.), resulting in harm to the oven and possible injury. In all containers, for best results, stir the liquid several times before heating. Always stir liquid several times between reheatings.

Maintenance

If the door or door seals are damaged, the oven must not be operated until it has been repaired by an authorized service person.
The oven should be cleaned regularly and any food deposits should be removed. Failure to maintain the oven in a clean condition could lead to deterioration of the surface that could adversely affect the life of the appliance and possibly result in a hazardous situation.
Do not rinse trays and racks by placing them in water immediately after cooking. This may cause breakage or damage. Improper use could result in damage to the oven.
Oversized food or oversized metal utensils should not be inserted in a microwave oven as they may create a fire or risk of electric shock.
Do not clean with metal scouring pads. Pieces can burn off the pad and touch electrical parts involving a risk of electric shock.
Do not store any materials, other than manufacturer’s recommended accessories, in this oven when not in use.
Do not cover racks or any other part of the oven with metal foil. This will cause overheating of the oven.

Microwave Oven

Must be installed following the provided installation instructions.
Secure the cord in the cabinet above the oven.
Do not tamper with the built-in safety switches on the oven door. The oven has several built-in safety switches to make sure the power is off when the door is open.
Preserve the oven floor:
- Do not heat the oven floor excessively.
- Do not allow the gray film on special microwave-cooking packages to touch the oven floor. Put the package on a microwavable dish.
- Do not cook anything directly on the oven floor or turntable. Use a microwavable dish.
Keep a browning dish at least 3/16 inch above the oven floor. Carefully read and follow the instructions for the browning dish. If you use a browning dish incorrectly, you could damage the oven floor.

Ventilation

Burn Hazard: If a range or cooktop located below the microwave is operating, use caution when operating the microwave. External components of the microwave may become very hot and cause burns or other injury if touched.
Clean Ventilation Hoods Frequently – Grease should not be allowed to accumulate on hood or filter.
When flaming foods under the hood, turn the fan on.
Use care when cleaning the vent-hood filter. Corrosive cleaning agents, such as lye-based oven cleaners, may damage the filter.
Suitable for use above both gas and electric cooking equipment 36 inches wide or less.

Radio/TV/Wireless Equipment Interference

Operating the microwave oven near equipment-such as a radio, TV, wireless LAN, Bluetooth devices, medical equipment, or wireless equipment which uses the same frequency, may cause interference. This interference is not an indication of a defect in the product or its operation. The product is safe to use.
Do not use medical equipment near the microwave oven, as the interference could affect the medical equipment’s operation.
When there is interference, it may be reduced or eliminated by taking the following measures:
- Clean the door and the sealing surfaces of the oven.
- Reorient the receiving antenna of the radio, TV, Bluetooth, or other equipment.
- Relocate the microwave oven in relation to the radio, TV, Bluetooth, or other equipment.
- Move the microwave oven away from the receiver.
- Plug the microwave oven into a different outlet so that the microwave oven and receiver are on different branch circuits

FEDERAL COMMUNICATIONS COMMISSION RADIO FREQUENCY INTERFERENCE STATEMENT (U.S.A. ONLY)

This equipment generates and uses ISM frequency energy and if not installed and used properly, that is in strict accordance with the manufacturer’s instructions, may cause interference to radio and television reception. It has been type tested and found to comply with limits for ISM Equipment pursuant to part 18 of FCC Rules, which are designed to provide reasonable protection against such interference in a residential installation. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following:
- Reorient the receiving antenna of the radio or television.
- Relocate the microwave oven with respect to the receiver.
- Move the microwave oven away from the receiver.
- Plug the microwave oven into a different outlet so that the microwave oven and the receiver are on different branch circuits.
The manufacturer is not responsible for any radio or TV interference caused by unauthorized modification to this microwave oven. It is the responsibility of the user to correct such interference.

SAVE THESE INSTRUCTIONS

INSTALLATION

Product Overview

Front View

Vent Grille
Location of Model Number
Control Panel
Grease Filter
Cooking Guide
Cooktop Light
Glass Turntable
Window with Metal Shield
Safety Door Lock System

Accessories
Accessories will vary depending on the model purchased.

Glass Tray
Rotating Ring

WARNING

Do not operate the oven when it is empty or without the glass tray. It is best to leave a glass of water in the oven when not in use. The water will safely absorb all microwave energy, if the oven is accidentally started.

CAUTION

To avoid risk of personal injury or property damage, do not use stoneware, metal cookware, or metal rimmed cookware in the oven.
Keep aluminum foil at least 1 inch from the oven walls and other pieces of foil. Foil can cause arcing if it gets too close to the oven walls during cooking.

NOTE

This microwave oven is designed for household use only. It is not recommended for commercial use.
Do not overcook food. The microwave oven can be damaged.
A beep sounds each time you press a key. A melody signals the end of a timer or a cooking cycle.

Specifications

*MVEM1721 Model**

Power Supply: 120 V AC, 60 Hz
Rated Power Consumption: 1600 W (Microwave oven with cooktop lamp and ventilation fan)
Microwave Output: Max. 1000 W†
Rated Current: 14 A
Dimensions (W x H x D): 29 14/16″ x 16 7/16″ x 15 14/16″
Capacity of Oven Cavity: 1.7 cu.ft.
Net Weight: 52.7 lbs.

† IEC 60705 RATING STANDARD. Specifications are subject to change without prior notice.

Installation Requirements

Installation Location
Make sure you have enough space and support.

Mount the oven against a flat, vertical wall, so it is supported by the wall. The wall should be constructed of a minimum of 2″ x 4″ wood studding and 3/8″ thick drywall or plaster/lath.
Attach the 2 lag screws supporting the oven to a vertical, 2″ x 4″ wall stud.
DO NOT mount the microwave oven to an island or peninsula cabinet.
Be sure that the upper cabinet and rear wall structures can support 150 lb. plus the weight of any items you place inside the oven or upper cabinet.
Locate the oven away from areas with strong drafts, such as near windows, doors, and large heating vents.
Make sure that you have enough space. See the clearance diagrams in the installation manual for the minimum vertical and horizontal clearances.
Refer to the Installation Instructions for details.

Electrical Requirements
The oven is designed to operate on a standard 120 V/60 Hz household outlet. Be sure that the circuit is at least 15 A or 20 A and the microwave oven is the only appliance on the circuit. It is not designed for 50 Hz or any circuit other than a 120 V/60 Hz circuit. No other electrical appliances or lighting circuits should be on this line. If in doubt, consult a licensed electrician.

Voltage Warning
The voltage used at the wall socket must be the same as specified on the oven name plate located on the back or on the side of the control panel of the oven. Using a higher voltage is dangerous and may result in a fire or other type of accident causing oven damage. Low voltage will cause slow cooking. If the microwave oven does not perform normally in spite of proper voltage, unplug and reconnect the power cord.

Do Not Block Air Vents
All air vents should be kept clear during cooking. If air vents are covered during oven operation the oven may overheat. To prevent damage to the oven, a sensitive safety device detects overheating and automatically turns the oven off. The oven cannot be used until it has cooled sufficiently.

Grounding Instructions
This appliance must be grounded. In the event of an electrical short circuit, grounding reduces the risk of electric shock by providing an escape wire for the electric current. This appliance is equipped with a cord having a grounding wire with a grounding plug. The plug must be plugged into an outlet that is properly installed and grounded.

Consult a qualified electrician or service person if the grounding instructions are not completely understood, or if doubt exists as to whether the appliance is properly grounded.
- Do not use an extension cord. If the power supply cord is too short, have a qualified electrician or serviceman install an outlet near the appliance.
Ensure that the product is properly grounded before use.
Keep the electrical power cord dry and do not pinch or crush it in any way.
For a permanently connected appliance:
This appliance must be connected to a grounded, metallic, permanent wiring system, or an equipment grounding conductor should be run with the circuit conductors and connected to the equipment grounding terminal or lead on the appliance.

WARNING

Improper use of the grounding can result in a risk of electric shock.
Do not use an extension cord. If the power supply cord is too short, have a qualified electrician or service man install an outlet near the appliance.
A short power supply cord is provided to reduce the risks resulting from becoming entangled in or tripping over a longer cord.

NOTE

Because this appliance fits under the cabinet, it has a short power supply cord. See the separate installation instructions for directions on properly placing the cord.

OPERATION

Control Panel

The actual control panel may differ from model to model.

Control Panel Features

Display
Shows the time of day, cooking time settings, and selected cooking functions.
AUTO TOUCH
Select various Auto Cooking functions. See
Cooking Mode section.
Clock
Set the time of day.
Cook Time
Set a cooking time.
Power Level
Select a cooking power level.
Number Pads and More/Less
- Number Pads: Press the buttons to set cooking time, power level, quantity, or weight. (Press 1 through 6 for Express Cook.)
- More/Less: Adjust the pre-programmed cook time.
- More (+): Press this button to add ten seconds of cooking time each time you press it.
- Less (-): Press this button to subtract ten seconds of cooking time each time you press it.
START/Enter
Start all oven functions or enter settings
STOP/Clear
- Stop cooking or clear all entries.
  Control Lock
- Press and hold button for three seconds to activate Control Lock.
Timer On/Off
Set the kitchen timer
Turntable On/Off
Turn the turntable on/off. This option is not available in Auto Cook, Defrost, Soften and Melt modes.
Light Hi/Low/Off
Turn the the cooktop light on high/low or off.
+30 seconds
Add 30 seconds of cooking time each time you press it.
Vent Functions
- Press On/Off to turn the vent fan on or off. (default: high)
- Press 2 Speed to set the vent fan speed.
- Press Auto Time set to set ventilation time.
  (Turns off after 1, 3, 5, 10 or 30 minutes)

Before Use

Setting the Clock
Set the current time to operate the microwave oven.

Press STOP/Clear and press Clock.
Press the number keys to set the correct time of day, and press START/Enter.

NOTE

To reset the clock mode, press Clock or unplug the power cord and plug it back in.

Control Lock
Use this safety feature to lock the control panel before cleaning the oven or to prevent children from unsupervised use of the oven.

Setting Control Lock to ON

Press STOP/Clear.
Press and hold STOP/Clear until Loc appears
in the display (approximately 3 seconds).

Canceling Control Lock
Press and hold STOP/Clear until Loc disappears in the display (approximately 3 seconds).

NOTE

If set, the time of day reappears in the display after 3 seconds.
If the oven is locked, Loc appears in the display when any key is pressed.
Unlock the oven to resume normal use.

Kitchen Timer
The Timer function serves as an extra kitchen timer up to 99 minutes, 99 seconds. It chimes when the set time runs out. It does not start or stop cooking.

Setting Timer for 3 Minutes

Press Timer On/Off.
Press the number keys to set the time (3, 0, and 0), and press START/Enter.
- The timer starts immediately and the time counts down in the display.
To cancel the timer, press Timer On/Off

NOTE

When the time is over, the oven beeps continuously until you press Timer On/Off.

Setting the Cooktop Light
Use the Light settings to adjust the light for the cooktop below the microwave.

Press Hi/Low/Off once to set the light to high.
Press Hi/Low/Off twice to set the light to low.
Press Hi/Low/Off again to turn the light off.

Setting the Turntable
Use this button to turn the turntable off or on. For best results, leave the turntable on unless using cookware that is too large to turn.

Press Turntable On/Off to turn the turntable off.
Press Turntable On/Off again to turn the turntable on.

NOTE

This option is not available in Auto Cook, Defrost, Soften or Melt modes.
Be careful when touching the glass turntable during and after cooking. The glass turntable can become hot.

Setting Ventilation Functions
Use this button to set the vent fan speed. The vent removes steam and other vapors from the cooking surface.

Turning the Vent Fan On or Off

Press On/Off once to turn the vent fan on.
Press On/Off again to turn the vent fan off.

Setting the Vent Fan Speed
When the fan is on, press 2 Speed repeatedly to change the vent fan speed.

The fan speed will change in sequence from High to Low.

Setting the Timed Ventilation
Press Auto Time set repeatedly to set the time before the vent fan automatically turns off.

The ventilation time will change in sequence from 1 to 3, 5, 10, and 30 minutes.

NOTE

Turn the microwave’s vent fan on whenever you use the cooktop below it. The fan captures smoke, steam, and odors and also prevents the heat from the cooktop from damaging microwave components.
If the microwave is cooking, the vent fan turns on automatically if the sensors detect too much heat from the cooktop. This is designed to prevent microwave component damage.

Microwave Power Levels
This microwave oven is equipped with 10 power levels to give you maximum flexibility and control over cooking.

When operating at 100 % power levels for prolonged periods, the output power will be reduced gradually to help prevent the unit from electrically overheating.

Power Level	Use
High 10 (100 %)

Boiling water.
Browning ground beef.
Making candy.
Cooking whole poultry, poultry pieces, fish & vegetables.
Cooking tender cuts of meat.

9 (90%)|

Reheating rice, pasta & vegetables.

8 (80%)|

Reheating prepared foods quickly.
Reheating sandwiches.

7 (70%)|

Cooking egg, milk and cheese dishes.
Cooking cakes and breads.
Melting chocolate.

6 (60%)|

Cooking veal.
Cooking whole fish.
Cooking puddings and custard.

5 (50%|

Cooking ham, whole poultry and lamb.
Cooking rib roast and sirloin tip.

4 (40%)|

Thawing meat, poultry and seafood.

3 (30%)|

Cooking less tender cuts of meat.

2 (20%)|

Taking chill out of fruit.
Softening butter.

1 (10%)|

Keeping casseroles and main dishes warm.
Softening butter and cream cheese.

0 (0%)|

Standing time

Quick Start and Stop

Using Quick Start
This feature allows you to start the microwave function without pressing the START/Enter button.

Cooking for 2 Minutes on High Power
Press +30 seconds four times.

The oven starts immediately and the time counts down in the display.
Press +30 seconds repeatedly to extend the cook time by 30 seconds every time the button is pressed (up to 99 min 59 seconds).

Interrupting Cooking

To stop the oven during a cycle, open the door or Press STOP/Clear once.
To restart cooking, close the door and press START/Enter.
To stop the oven and clear the settings during a cycle, press STOP/Clear twice.

Manual Cooking

Using Manual Cooking
Unless you are using the auto cooking functions, the cook time and power level must be set manually.

Cooking for 5 Minutes, 30 Seconds at 80% Power

Press Cook Time.
Press the number keys to set the cook time (5:30).
Press Power Level.
Press 8 to select power level 8, and press START/Enter.
- When cooking is complete, a chime sounds and End appears in the display window.

NOTE

If a power level is not selected, the oven defaults to 100% power.

Using Express Cook
Press the 1 through 6 number buttons to immediately start the microwave function on High for the selected number of minutes.

Cooking for 3 Minutes at High

Press 3 to start cooking
- When cooking is complete, a chime sounds and End appears in the display window.

Using Multi-Stage Cooking

Program an item to cook in 2 stages with different power levels and cooking times.

3 stages can be programmed if the first stage is the Defrost cycle.

Cooking for 3 Minutes at 100% Power and then at 80% for 7 Minutes

Press Cook Time and enter the first cook time (3, 0, and 0).
Press Cook Time and enter the second cook time (7, 0, and 0).
Press Power Level and enter the power level (8).
Press START/Enter.

Cooking Mode

Cook your favorite foods without having to select cooking times and power levels.

Auto Reheat Mode
This feature reheats single servings of previously cooked foods or a plate of leftovers.

Press Auto Reheat repeatedly to select the desired menu code from the Auto Reheat Menu.
Press the number keys from 1 to 9 to toggle through the preset amounts.
Press Start/Enter.
- When the cook time ends, a melody sounds and End appears in the display

NOTE

Do not use recycled paper products in the microwave oven. They sometimes contain impurities that cause arcing and sparking.

Auto Reheat Menu
Refer to the information below to set the desired menu item and see the recommended amounts.

1 Dinner Plate (1 – 2 servings)
- Cookware: Microwave-safe plate
- Food temperature: Refrigerated
- Instructions: Cover with lid or vented plastic wrap. After cooking, let stand for 3 minutes.
2 Soup / Sauce (1 – 4 cups)
- Cookware: Microwave-safe bowl
- Food temperature: Refrigerated
- Instructions: Cover with vented plastic wrap.
  After cooking, stir and let stand for 3 minutes.
3 Casserole (1 – 4 cups)
- Cookware: Microwave-safe bowl
- Food temperature: Refrigerated
- Instructions: Cover with vented plastic wrap.
  After cooking, let stand for 3 minutes.
4 Pizza (1 – 3 slices)
- Cookware: Microwave-safe dish
- Food temperature: Refrigerated
- Instructions: Unwrap and place food on a microwave-safe dish.
5 Baked Goods (1 – 4 pieces)
- Cookware: Paper towel
- Food temperature: Room
- Instructions: Place on paper towel. Do not cover.

WARNING

Be careful when handling containers. Microwave heating of beverages can result in delayed eruptive boiling. Therefore, care must be taken when handling containers.

Auto Cook Mode
Cook your favorite foods automatically using preset programs.

Press Auto Cook repeatedly to select the desired menu code from the Auto Cook Menu.
Press the number keys from 1 to 9 to toggle through the preset amounts.
Then press START/Enter.
- When the cook time ends, a melody sounds and End appears in the display

Auto Cook Menu
Refer to the information below to set the desired menu item and see the recommended amounts.

Rice (1 – 2 cups)
- Cookware: Deep and large microwave-safe bowl
- Food temperature: Room
- Instructions: Put the rice and water in the bowl as below.
  Rice 0.5 cup (96 g), water 1-1/3 cups (314 g)
  Rice 1 cup (192 g), water 2-1/4 cups (531 g)
  Rice 1.5 cups (288 g), water 3-1/4 cups (789 g)
  Rice 2 cups (384 g), water 4-1/2 cups (1062 g)
  Cover with vented plastic wrap. After cooking,
  let stand 5-10 minutes.
2 Frozen Lasagna (10 – 20 oz)
- Food temperature: Frozen
- Instructions: Remove outer packaging. Slit cover. If not in a microwave-safe container, transfer it to a microwave-safe plate covered with vented plastic wrap. After cooking, let stand in microwave oven for 3 minutes.
3 Fish Fillets (4 – 16 oz)
- Cookware: Microwave-safe plate
- Food temperature: Refrigerated
- Instructions: Cover with vented plastic wrap.
  After cooking, let stand for 5 minutes.
4 Shrimp (4 – 16 oz)
- Cookware: Microwave-safe plate
- Food temperature: Refrigerated
- Instructions: Cover with vented plastic wrap.
  After cooking, let stand for 2 minutes.
5 Chicken Pieces (4 – 32 oz)
- Cookware: Microwave-safe plate
- Food temperature: Refrigerated
- Instructions: Cover with vented plastic wrap.
  After cooking, let stand for 3 minutes.
6 Ground Meat (4 -16 oz.)
- Cookware: Microwave-safe bowl
- Food temperature: Room
- Instructions: Cover with vented plastic wrap.
  Stir after cooking.
7 Casserole (1 – 4 cups)
- Cookware: Microwave-safe bowl
- Food temperature: Room
- Instructions: Cover with vented plastic wrap.
  After cooking, let stand for 3 minutes.
8 Boiling Water (1 – 2 cups (240 ml/cup)
- Cookware: Microwave-safe cup
- Food temperature: Room
- Instructions: After cooking, stir to complete reheating

WARNING

Be careful when handling the container.
Microwave heating of beverages can result in delayed eruptive boiling. Therefore, care must be taken when handling the container.

Popcorn Mode
Prepare microwave popcorn simply and easily, one bag at a time.

Press Popcorn repeatedly to enter the desired amount. Then press START/Enter.
- When the cook time ends, a melody sounds and End appears in the display.

CAUTION

Only pop popcorn in a microwavable container or in commercial packages designed for microwave ovens.
Do not reuse popcorn bags.
Do not leave microwave unattended while popping corn.
Follow directions on bag.

Popcorn Menu
Refer to the information below to set the desired menu item and see the recommended amounts.

Popcorn (3.0 – 3.5 oz)
- Pop only one package at a time. For best results, use a fresh bag of popcorn. Place a bag of prepackaged microwave popcorn on the center of the glass tray.

Potato Mode

Setting the Potato Function

Press Potato repeatedly to enter the desired amount. Then press START/Enter.
Press STOP/Clear to cancel the potato function at any time.

Potato Menu
Refer to the information below to set the desired
menu item and see the recommended amounts.

Potato (1 – 4 ea (approx. 7 – 9 oz each)
- Cookware: Paper towel on the glass tray
- Food temperature: Room
- Instructions: Pierce skin with a fork and place on paper towel on the glass tray. Do not cover.
  After cooking, let stand for 5 minutes.

Vegetable Mode

Setting the Vegetable Function

Press Vegetable repeatedly to select the desired menu code from the Vegetable Menu.
Press the number keys from 1 to 9 to toggle through the preset amounts. Then press START/Enter.
Press STOP/Clear to cancel the vegetable function at any time.

Vegetable Menu
Refer to the information below to set the desired menu item and see the recommended amounts.

1 Fresh vegetable (Hard) (1 – 4 cups)
- Cookware: Microwave-safe bowl
- Food temperature: Refrigerated
- Hard vegetables: Carrots, beets, etc.
- Instructions: Add water (1 – 2 cups: 2 tbsp water, 3 – 4 cups: 4 tbsp water). Cover with vented plastic wrap. After cooking, let stand for 3 minutes.
2 Fresh vegetable (Soft) (1 – 4 cups)
- Cookware: Microwave-safe bowl or casserole
- Food temperature: Refrigerated
- Soft vegetables: Cauliflower, broccoli, spinach, etc.
- Instructions: Add water (1 – 2 cups: 2 tbsp water, 3 – 4 cups: 4 tbsp water). Cover with vented plastic wrap. After cooking, let stand for 3 minutes.
3 Frozen vegetable (1 – 4 cups)
- Cookware: Microwave-safe bowl or casserole
- Food temperature: Frozen
- Instructions: Add water (1 – 2 cups: 2 tbsp water, 3 – 4 cups: 4 tbsp water). Cover with vented plastic wrap. After cooking, let stand for 3 minutes
4 Canned vegetable (1 – 4 cups)
- Cookware: Microwave-safe bowl or casserole
- Food temperature: Room
- Instructions: Cover with vented plastic wrap.
  Stir thoroughly after cooking.

Beverage Mode

Setting the Beverage Function

Press Beverage repeatedly to enter the desired amount. Then press START/Enter.
Press STOP/Clear to cancel the beverage function at any time.

Beverage Menu
Refer to the information below to set the desired menu item and see the recommended amounts.

Tea (tEA) (1 – 2 cups, 8 oz/240 ml per cup)
- Cookware: Microwave-safe cup
- Food temperature: Room
- Instructions: Pour tea into a mug or microwave-safe cup. After heating, stir to complete reheating.

WARNING

Be careful when handling the container. Microwave heating of beverages can result in delayed eruptive boiling. Therefore, care must be taken when handing the container.

Defrost Mode

Using Defrost Menu The oven has 4 preset defrost cycles. The Defrost Menu shows the suggested defrost cycle for various foods.

Press Defrost Weight/Time repeatedly to select the desired menu code.
Press the number keys from 1 to 9 to toggle through the preset amounts. Then press START/Enter.
- At the chime, open the oven door and turn the food over. Remove any food that has thawed. Return the items which are still frozen to the oven, and press START/Enter to complete the defrost cycle.

Setting Defrost Time
Use this feature to manually set the defrost time.

Press Defrost Weight/Time five times.
Enter the desired defrosting time using the number keys. (For 2 minutes: 2, 0, and 0)
Press START/Enter.

NOTE

The countdown appears in the display after START/Enter is pressed. The oven chimes once during the defrost cycle.
When using Defrost, enter the net weight in pounds and tenths of pounds (the weight of the food minus the container).

Defrost Menu
Refer to the information below to set the desired menu item and see the recommended amounts.

1 Meat (0.1 – 6.0 lbs)
- Beef: Ground beef, round steak, stew cubes, tenderloin steak, pot roast, rib roast, rump roast, chuck roast, hamburger patties
- Lamb: Chops (1 inch thick), rolled roast
- Pork: Chops (0.5 inch thick), hot dogs, spareribs, country-style ribs, rolled roast,
  sausage
- Veal: Cutlets (1 lb, 0.5 inch thick)
  When the oven beeps, turn food over. After defrosting, let stand for 5-15 minutes.
2 Poultry (0.1 – 6.0 lbs)
- Poultry: Whole, cut-up, breast (boneless) Rinse chicken cavity with tap water before cooking and let stand for 60 minutes after cooking for better results.
- Cornish hens: Whole
- Turkey: Breast
  When the oven beeps, turn food over. After defrosting, let stand for 30 minutes.
3 Fish (0.1 – 6.0 lbs)
- Fish: Fillets, whole steaks
- Shellfish: Crab meat, lobster tails, shrimp,
  scallops
  When the oven beeps, turn food over. After defrosting, let stand for 5-10 minutes.
4 Bread (0.1 – 1.0 lbs)
- Muffins, rolls, cake
  When the oven beeps, turn food over. After defrosting, let stand for 1-2 minutes.
5 Set time
- To defrost by time rather than weight, press
  Defrost Weight/Time five times, enter the amount of time you wish to defrost, then press START/Enter.

Soften Mode
The oven uses low power to soften foods (butter, ice cream, cream cheese, frozen juice).

Press Soften repeatedly to enter the desired menu code from the Soften Menu.
Press the number keys from 1 to 9 to toggle through the preset amounts. Then press START/Enter.

Soften Menu
Refer to the information below to set the desired menu item and see the recommended amounts.

1 Butter (1, 2 or 3 sticks (4 oz/1 stick))
- Cookware: Microwave-safe dish
- Food temperature: Refrigerated
- Instructions: Unwrap and place food in oven.
  Butter will be at room temperature and ready for use in a recipe. When using ½ stick, press Cook Time and press the number keys to set the cooking time (0:40). Press Power Level and press 2 to select power level 2. Press START/Enter.
2 Ice Cream (Pint, Quart, Half Gallon)
- Food temperature: Frozen
- Instructions: Remove lid and cover. Place food in oven. Ice cream will be soft enough to make scooping easier.
3 Cream Cheese (3 or 8 oz)
- Cookware: Microwave-safe dish
- Food temperature: Refrigerated
- Instructions: Unwrap and place food in oven.
  Cream cheese will be at room temperature and ready for use in a recipe.
4 Frozen Juice (6, 12 or 16 oz)
- Food temperature: Frozen
- Instructions: Remove top. Frozen juice will be soft enough to mix easily with water.

Melt Mode
The oven uses low power to melt foods (butter/margarine, chocolate, cheese, marshmallows).

Press Melt repeatedly to enter the desired menu code from the Melt Menu.
Press the number keys from 1 to 9 to toggle through the preset amounts. Then press START/Enter.

Melt Menu
Refer to the information below to set the desired menu item and see the recommended amounts.

1 Butter / Margarine (1, 2 or 3 sticks (4 oz/1 stick)
- Cookware: Microwave-safe bowl
- Food temperature: Refrigerated
- Instructions: Unwrap and place food in oven.
  After heating, stir to complete melting. When using ½ stick, press Cook Time and press the number keys to set the cooking time (0:30).
  Press Power Level and press 10 to select power level 10. Press START/Enter.
2 Chocolate (4 or 8 oz)
- Cookware: Microwave-safe bowl
- Food temperature: Room
- Instructions: Chocolate chips or squares of baking chocolate may be used. Unwrap and place food in oven. After heating, stir to complete melting.
3 Cheese (8 or 16 oz)
- Cookware: Microwave-safe bowl
- Food temperature: Refrigerated
- Instructions: Use processed cheese food only.
  Unwrap and cut into cubes. Place food in oven.
  Stir the food at the beep. After heating, stir to complete melting.
4 Marshmallows (5 or 10 oz)
- Cookware: Microwave-safe bowl
- Food temperature: Room
- Instructions: Unwrap and place food in oven.
  After heating, stir to complete melting.

Cookware Guide

Microwave-Safe Cookware
Use microwavable cookware.

Ovenproof Glass
- Ovenproof glassware that is treated for high intensity heat so it is heat-resistant is microwave-safe.
- Use utility dishes, loaf dishes, pie plates, cake plates, liquid measuring cups, casseroles and bowls without metal rims.
- Do not use delicate glassware, such as tumblers or wine glasses, as these might shatter when heated.
China
- Use bowls, cups, serving plates, pottery, stoneware, ceramic, and platters without metal rims or handles. Many containers made of these materials are microwave-safe, but test them before use.
Plastic
- Plastic Storage Containers : Use plastic dishes, cups, semi-rigid freezer containers and plastic bags only for short cooking times. Do not use them when cooking food for long periods or at high power levels, as the hot food will eventually warp or melt the plastic.
- Plastic wrap (as a cover) : Lay the plastic wrap loosely over the dish and press it to the sides.
  Vent plastic wrap by turning back one edge slightly to allow excess steam to escape. The dish should be deep enough so that the plastic wrap will not touch the food. As the food heats it may melt the plastic wrap wherever the wrap touches the food.
- Plastic Cooking Bags : Provided they are specially made for cooking, cooking bags are microwave safe. Remember to make a slit in the bag so that steam can escape. Never use ordinary plastic bags for cooking in the microwave oven, as they will melt and rupture.
- Plastic Microwave Cookware : A variety of shapes and sizes of microwave cookware are available. You may be able to use items you already have on hand rather than investing in new kitchen equipment.
Paper
- Use paper towels, waxed paper, paper napkins, and paper plates with no metal rims or design. Look for the manufacturer’s label for use in the microwave oven.
- Paper plates and containers are convenient and safe to use in the microwave oven, provided that the cooking time is short and the foods to be cooked are low in fat and moisture. Paper towels are also very useful for wrapping foods and for lining baking trays in which greasy foods such as bacon are cooked.
- Avoid colored paper products as the color may run. Do not use recycled paper products in the microwave oven. They may contain impurities which could cause arcing or fires when used in the microwave.
Tableware
- Many containers made of pottery, stoneware and ceramic are also microwave-safe. If in doubt consult the manufacturer’s literature or perform the microwave test.
- Do not put plates with painted decoration in the oven, as the paint may contain metal and cause arcing.

Microwave-Unsafe Cookware

Metal Containers/Metal Decoration
- Never use metal or metal-rimmed cookware in the microwave oven.
- Microwaves cannot penetrate metal. They will bounce off any metal object in the oven and cause arcing, an alarming phenomenon that resembles lightning.
- Metal shields the food from microwave energy and produces uneven cooking. Also avoid metal skewers, thermometers, foil trays, metal-rimmed or metal-banded dinnerware,casserole dishes, etc. The metal rim interferes with normal cooking and may damage the oven.
Aluminum Foil
- Avoid large sheets of aluminum foil because they hinder cooking and may cause harmful arcing.
- Use small pieces of foil to shield poultry legs and wings.
- Keep ALL aluminum foil at least 1 inch from the side walls and door of the oven.
Wood
- Wood bowls and boards will dry out and may split or crack when you use them in the microwave oven.
- Baskets react in the same way.
Tightly Covered Cookware
- Be sure to leave openings for steam to escape from covered containers.
- Pierce plastic pouches of vegetables or other food items before cooking.
- Tightly closed pouches could explode.
Brown Paper
- Avoid using brown paper bags.
- They absorb too much heat and could burn.
Flawed or Chipped Cookware
- Any container that is cracked, flawed, or chipped may break in the oven.
Metal Twist Ties
- Remove metal twist ties from plastic or paper bags.
- They become hot and could cause a fire.

Testing Cookware before Use
Most heat resistant and non-metallic cookware is safe for use in your oven. However, some cookware may contain materials that are not suitable for microwave use. Follow the steps below to find out if cookware can be used in the microwave.

Place the container in question and a glass measuring cup filled with water next to each other inside the oven.
Heat the container and glass measuring cup for 1 minute at HIGH power.
- If the water heats up but the container remains cool to the touch, the container is microwave-safe.
- If the temperature of the water does not change but the container becomes warm, it is not safe for use in the microwave oven.

CAUTION

Some items with high lead or iron content are not suitable for microwave cooking.
Cookware should be checked to ensure that it is suitable for use in the microwave.
Always be careful when taking cookware out of the oven. Some dishes absorb heat from the cooked food and may be hot.

Cooking Guide

Cooking Tips

Carefully monitor the food in the microwave oven while it is cooking. Directions given in recipes to elevate, stir, etc., are the minimum steps recommended. If food is overcooked (dry), undercooked, or unevenly cooked, make adjustments before or during cooking to correct the problem.

Overcooked or Dry Food
- Sprinkling: Sprinkle low-moisture foods such as roasts and vegetables with water before cooking, or cover them to retain moisture.
- Density: Light, porous food such as cakes and breads cook more quickly than heavy, dense foods such as roasts and casseroles.
- Shielding: Cover the corners of square dishes with small strips of aluminum foil to prevent overcooking. Don’t use too much foil, and secure the foil to the dish. Foil can cause arcing if it gets too close to the oven walls during cooking.
- Bones and Fat: Bones conduct heat, and fat cooks more quickly than meat. Take care with bony or fatty cuts of meat.
Undercooked Food
- Covering: Cover food with a microwave-safe lid, parchment paper (not waxed paper), or plastic wrap to trap heat and steam and cook food more quickly.
- Standing Time: Let food stand for several minutes after being removed from the oven to allow it to finish cooking and help flavors blend and develop.
- Quantity: The more food you place in the oven, the longer the required cooking time.
- Temperature: Ice-cold ingredients take much longer to cook than room temperature ingredients.
Unevenly Cooked Food
- Stirring: Stir food from the outside toward the center during cooking, as food at the outside of the dish heats more quickly.
- Arranging: Turn food over several times during cooking. The upper portion of thick foods cooks more quickly than the lower portion.
- Shaping: Place the thickest portions of foods like meat, poultry or fish toward the outside of the cookware to help them cook more evenly.
  If possible, shape foods into thin rounds or rings.
Foods with Skin, Shell or Membrane
- Skin or Membrane: Pierce the outsides of foods like potatoes, sausages, or egg whites or yolks before cooking.
- Shell: Pierce or remove the shells from eggs, clams, oysters, or other shelled foods before cooking.
Defrosting Tips
- Remove fish, shellfish, meat, and poultry from its original wrapping paper or plastic package.
  Otherwise, the wrap close to the foods will hold steam and heat, which can cause the outer surface of the foods to be cooked.
- Remove any metal twist ties.
- Always slit or pierce plastic pouches or packaging.
- Open containers such as cartons before they are placed in the oven.
- If food is foil wrapped, remove foil and place the food in a suitable container.
- The length of defrosting time varies depending on the shape of the food and on how solidly the food is frozen.
- As food begins to defrost, separate the food into pieces so that they can defrost more easily.
- Turn over food during defrosting or standing time. Separate into pieces and remove food as required.
- Let food stand after defrosting. Food should still be somewhat icy in the center when removed from the oven.
- When using Defrost, the weight to be entered is the net weight in pounds and tenths of pounds (the weight of the food minus the container).
- Slit the skins of frozen food such as sausage.
- Bend plastic pouches of food to ensure even defrosting.
- Place food in a shallow container or in a microwave roasting dish to catch the drippings.
- Always underestimate defrosting time. Food should still be somewhat icy in the center when removed from the oven. If defrosted food is still frozen solid in the center, return it to the microwave oven for more defrosting.
- Depending on the shape of the food, some areas may defrost more quickly than others.
- The shape of the package affects how quickly food will defrost. Shallow packages will defrost more quickly than a deep block.
- For best results, shape ground meat into the form of a doughnut before freezing. When defrosting, scrape off thawed meat when the beep sounds and continue defrosting.
- Use small pieces of aluminum foil to shield parts of food such as chicken wings, leg tips, fish tails, or areas that start to get warm. Make sure the foil does not touch the sides, top, or bottom of the oven. The foil can damage the oven lining.

Precautions

WARNING

Do not use your microwave oven to cook eggs in the shell. Pressure can build up inside the shell, causing it to burst.
Never operate the oven when it is empty. Food or water should always be in the oven during operation to absorb the microwave energy.
To program the oven, press the center of each button firmly. When a button is pressed correctly, a beep sounds and the oven is activated. Do not press several buttons at once.
Do not strike the control panel with silverware,utensils, etc. It may be damaged or broken.
Always be careful when taking cookware out of the oven. Some dishes absorb heat from the cooked food and may be hot. See the Cookware Guide section for more information.
To avoid breakage, allow cookware to cool before rinsing or submerging in water. Always allow the turntable to cool before removing it from the oven.
Do not use the oven to dry newspapers or clothes. They may catch fire.
Use thermometers that have been approved for microwave oven cooking.
The turntable must always be in place when you operate the oven.

SMART FUNCTIONS

Smart Diagnosis TM Feature

This feature is only available on models with the or logo.
Use this feature to help you diagnose and solve problems with your appliance.

NOTE

For reasons not attributable to LGE’s negligence, the service may not operate due to external factors such as, but not limited to, Wi-Fi unavailability, Wi-Fi disconnection, local app store policy, or app unavailability.
The feature may be subject to change without prior notice and may have a different form depending on where you are located.

Using LG ThinQ to Diagnose Issues
If you experience a problem with your Wi-Fi equipped appliance, it can transmit troubleshooting data to a smartphone using the LG ThinQ application.

Launch the LG ThinQ application and select the Smart Diagnosis feature in the menu. Follow the instructions provided in the LG ThinQ application.

Using Audible Diagnosis to Diagnose Issues

If you experience a problem with your Wi-Fi equipped appliance, it can transmit troubleshooting data to a smartphone using the LG ThinQ application.

Launch the LG ThinQ application and select the Smart Diagnosis feature in the menu. Follow the instructions provided in the LG ThinQ application.

Using Audible Diagnosis to Diagnose Issues
Follow the instructions below to use the audible diagnosis method.

Launch the LG ThinQ application and select the Smart Diagnosis feature in the menu. Follow the instructions for audible diagnosis provided in the LG ThinQ application.

Press the START/Enter button for three seconds.
- If the display has been locked, you must deactivate the lock and then reactivate it.
Hold the mouthpiece of your phone in front of the Smart Diagnosis logo located on the control panel.
Keep the phone in place until the tone transmission has finished. The display will count down the time. Once the countdown is over and the tones have stopped, the diagnosis will be displayed in the application.

NOTE

For best results, do not move the phone while the tones are being transmitted.

MAINTENANCE

Cleaning

Cleaning the Interior

Use a damp cloth to clean the surfaces of the door and wipe out crumbs between the door and the frame.
Remove greasy spatters with a soapy cloth and then rinse and dry.
- Wipe spatters immediately with a wet paper towel, especially after cooking chicken or bacon.
- If steam accumulates inside or outside of the oven door, wipe the panels with a soft cloth.
- For stubborn soil, boil a cup of water in the oven for 2 to 3 minutes. Steam will soften the soil. To get rid of odors inside the oven, boil a cup of water with some lemon juice or vinegar in it.
- If some induction cleaners containing abrasives are used, the appearance of the product may be damaged.

Cleaning the Exterior

Clean the outside of the oven with soap and water.
Rinse with clean water and dry with a soft cloth or paper towel.
- To prevent damage to the internal working parts of the oven, do not allow water to seep into the ventilation openings.
- The door and door seals should be kept clean. Use warm, soapy water to clean.
  Rinse off soap residue and dry thoroughly.
- Frequently wipe metal parts with a damp cloth.

Cleaning the Control Panel

Open the door to prevent the oven from accidentally starting.
Wipe with a damp cloth followed immediately by a dry cloth.
Press STOP/Clear after cleaning.

Cleaning the Accessories
Wash the glass tray and rotating ring in mild, sudsy water. For heavily soiled areas, use a mild cleanser and scouring sponge. Dry completely before use.

The glass tray and rotating ring are dishwasher safe.

NOTE

Abrasive cleansers, steel wool pads, gritty wash cloths, some paper towels, and other abrasive surfaces can damage the control panel and the interior and exterior oven surfaces.

Cleaning the Grease Filters
Filters should be cleaned at least once a month or more often if needed.

To remove, slide the grease filter back slightly and pull it downward.
Soak grease filters in hot water and a mild detergent.
Rinse well and shake to dry.
- Do not use ammonia or place in a dishwasher. The aluminum will darken.
To reinstall, slide the filter in on the back side and push it upward to secure it.

NOTE

Do not operate the hood without the filters in place.

Replacing Parts

Replacing the Charcoal Filter

If your oven is vented inside, the charcoal filter should be replaced every 6 to 12 months, andmore often if necessary. The charcoal filter cannot be cleaned. To order a new charcoal filter, contact an LG Customer Information Center or visit the lg.com website.

Unplug the power cord and wear gloves.
Remove the vent cover screw. Open the oven door, hold both sides of the vent cover and remove it.
Remove the old charcoal filter.
Slide a new charcoal filter into place.
Slide the bottom of the vent cover into place.
Push the top until it snaps into place. Tighten the screw to secure the vent grille in place.
Close the oven door, plug in the power cord and set the clock.

Replacing the Cooktop Light

Unplug the power cord and wear gloves before replacing the light.
Remove the bulb cover screws and open the bulb cover.
Replace the bulb.
- Use a 130 V, 50 W halogen bulb.
Close the bulb cover, and tighten the bulb cover screws in place.
Plug in the power cord and set the clock.

TROUBLESHOOTING

FAQs

Frequently Asked Questions

Q: Will the oven be damaged if it operates while empty?

A: Yes. Never operate the oven while it is empty or without the glass tray.

Q: Does microwave energy pass through the viewing screen in the door?

A: No. The metal screen bounces the energy back to the oven cavity. The holes (or ports) allow only light to pass through. They do not let microwave energy pass through.

Q: Why do I see a light reflection around the outer case?

A: This light is from the oven light which is located between the oven cavity and the outer wall of the oven.

Q: What are the various sounds I hear when the oven is operating?

A: The clicking sound is caused by a mechanical switch turning the microwave oven’s magnetron ON and OFF. The heavy hum and clunk is from the change in power the magnetron draws as it is turned ON and OFF by a mechanical switch. The change in blower speed is from the change in line voltage caused by the magnetron being turned ON and OFF.

Q: Can my oven be damaged if food is cooked for too long?

A: Like any other cooking appliance, it is possible to overcook food to the point that the food creates smoke and even possibly fire, and damages the inside of the oven. It is always best to be near the oven while you are cooking.

Q: Why is a standing time recommended after microwave cooking time is over?

A: Standing time allows foods to continue cooking evenly for a few minutes after the actual microwave oven cooking cycle. The amount of standing time depends upon the density of the foods.

Q: Why is additional time required for cooking food stored in the refrigerator?

A: As in conventional cooking, the initial temperature of food affects total cooking time. You need more time to cook food taken out of a refrigerator than for food at room temperature.

Q: Sometimes the door of my oven appears wavy. Is this normal?

A: This appearance is normal and does not affect the operation of your oven.

Q: Why does the glass tray not move?

A: The correct side of the tray should be facing up and the tray should sit firmly on the center hub. The support is not operating correctly. Reinstall the glass tray and restart the oven. Cooking without the glass tray can give you poor results. On some models, the turntable may be turned off. See Setting the Turntable in the Operation section.

Q: Why does the dish become hot when I microwave food in it? I thought that this should not happen.

A: As the food becomes hot it will conduct the heat to the dish. Use hot pads to remove food after cooking.

Q: What does standing time mean?

A: Standing time means that food should be taken out of the oven and covered for additional time after cooking. This process allows the cooking to finish, saves energy, and frees the oven for other purposes.

Before Calling for Service

Operation

Problem	Possible Cause Solutions
M i crowave oven doesn’t star t	Power cord is

unplugged d oor i s open , o r cooking t i me has no t been set.

Plug in power cord or check for a blown circuit fuse or a tripped main circuit breaker.
Close oven door.
Set cooking time.

Timer func t ion started.

If the display shows a time counting down but the oven is not cooking, check to see if a
T i mer function has been started instead of a cooking function.

Oven ligh t does not w ork| Power cord is unp l ugged.

Plug in power cord.

Arcing or Spa r king| Cookware i s not m ic rowave safe , or the oven is being operated wh il e i t is empty.

Use microwave-safe cookware. When in doubt, test cookware before use.
Do not operate oven while it is empty.

Wire twist-t i es have not been removed from paper or plas t ic bags , or t he meta l rack was insta ll ed i mproperly.

Remove wire twist-ties from paperer plastic bags.
Place the rack securely in the four plastic supports.

Incorrect Time of Day| P ower inter r uption.

Reset the time. See Setting the Clock section to reset time of day.

U nevenly Cooked Foods| Cookware i s not m i crowave safe , or cook sett i ngs were wrong.

Test cookware to make sure it is microwave safe.
Do not cook without the glass tray.
Turn or stir food while cooking.
Defrost food completely before cooking.
Usecorrect cook time and power level.
Check position of aluminum strips used to prevent overcooking.

Overcooked Fo o ds| Cooki n g sett i ngs and methods are w r ong.

Change cook time or power level.

U ndercooked Foods| Cookware i s not m i crowave safe , or cook sett i ngs were wrong.

Test that cookware is microwave safe.
Defrost food completely before cooking.
Change cook time or power level.
Make sure that ventilation ports are not blocked.

I mproper Defrosti n g| Cookware i s not m ic rowave safe , or cook sett i ngs were wrong.

Test that cookware is microwave safe.
Change defrost time or weight.
Turn or stir food during defrost cycle.

Mois t ure collec t son oven w i ndow or steam comes f rom oven vent| Th i s hap p ens when cooking foods high i n mo i sture .

This is normal.

Wi-Fi

Problem	Possible Cause & Solution
Trouble connecting appliance and smartphone to Wi-Fi network	**The

password for the Wi-Fi network was entered incorrectly.**

Delete your home Wi-Fi network and begin the connection process again.

Mobile data for your smartphone is turned on.

Turn off the Mobile data on your smartphone before connecting the appliance.

The wireless network name (SSID) is set incorrectly.

The wireless network name (SSID) should be a combination of English letters and numbers. (Do not use special characters.)

The router frequency is not 2.4 GHz.

Only a 2.4 GHz router frequency is supported. Set the wireless router to 2.4 GHz and connect the appliance to the wireless router. To check the router frequency, check with your Internet service provider or the router manufacturer.

The appliance and the router are too far apart.

If the appliance is too far from the router, the signal may be weak and the connection may not be configured correctly. Move the router closer to the appliance or purchase and install a Wi-Fi repeater.

During Wi-Fi setup, the app is requesting a password to connect to the product (on certain phones).

Locate the network name which starts with “LG” under Settings > Networks. Note the last part of the network name.
- If the network name looks like LGE_Appliance_XX-XX-XX, enter lge12345.
- If the network name looks like LGE_Appliance_XXXX, enter XXXX twice as your password. For example, if the network name appears as LGE_Appliance_8b92, then you would enter 8b928b92 as your password. In this instance, the password is case sensitive and the last 4 characters are unique to your appliance.

LIMITED WARRANTY

USA

TERMS AND CONDITIONS

ARBITRATION NOTICE: THIS LIMITED WARRANTY CONTAINS AN ARBITRATION PROVISION THAT REQUIRES YOU AND LG ELECTRONICS (“LG”) TO RESOLVE DISPUTES BY BINDING ARBITRATION INSTEAD OF IN COURT, UNLESS YOU CHOOSE TO OPT OUT. IN ARBITRATION, CLASS ACTIONS AND JURY TRIALS ARE NOT PERMITTED. PLEASE SEE THE SECTION TITLED “PROCEDURE FOR RESOLVING DISPUTES” BELOW.

Should your LG Microwave Oven (“Product”) fail due to a defect in materials or workmanship under normal and proper use, during the warranty period set forth below, LG will, at its option, repair or replace the Product. This limited warranty is valid only to the original retail purchaser of the Product (“You”) and applies only when purchased lawfully and used within the United States including U.S. Territories.

WARRANTY PERIOD

Microwave Oven| Inverter Magnetron Only
Parts (internal/functional parts only) and Labor: One (1) year from the date of original retail purchase| Parts Only: Ten (10) years from the date of original retail purchase You are responsible for any applicable labor cost.

Replacement Products and parts are warranted for the remaining portion of the original warranty period or ninety (90) days, whichever is greater.
Replacement Products and parts may be new, reconditioned, refurbished, or otherwise factory remanufactured.
Replaced Product or part(s) will be the property of LG.
Proof of original retail purchase specifying the Product model and date of purchase is required to obtain warranty service under this limited warranty.
EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THE PRODUCT IS LIMITED IN DURATION TO THE DURATION OF THE ABOVE LIMITED WARRANTY. UNDER NO CIRCUMSTANCES SHALL LG OR ITS U.S. DISTRIBUTORS/DEALERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING, WITHOUT LIMITATION, LOST GOODWILL, LOST REVENUES OR PROFITS, WORK STOPPAGE, IMPAIRMENT OF OTHER GOODS, COST OF REMOVAL AND REINSTALLATION OF THE PRODUCT, LOSS OF USE, OR ANY OTHER DAMAGES WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE. LG’S TOTAL LIABILITY, IF ANY, SHALL NOT EXCEED THE PURCHASE PRICE PAID BY YOU FOR THE PRODUCT.
SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES OR LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU. THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY FROM STATE TO STATE.

THIS LIMITED WARRANTY DOES NOT COVER:

Service trips to deliver, pick up, or install, educate how to operate, correct wiring, or correct unauthorized repairs.
Damage or failure of the Product to perform during power failures and interrupted or inadequate electrical service.
Damage or failure of the Product caused by leaky or broken water pipes, frozen water pipes, restricted drain lines, inadequate or interrupted water supply or inadequate supply of air.
Damage or failure of the Product resulting from operating the Product in a corrosive atmosphere or contrary to the Product owner’s manual.
Damage or failure of the Product caused by accidents, pests and vermin, lightning, wind, fire, floods, acts of nature, or any other causes beyond the control of LG.
Damage or failure of the Product caused by unauthorized modification or alteration, or if the Product is used for other than the intended purpose, or any water leakage where the Product was not properly installed.
Damage or failure of the Product caused by incorrect electrical current, voltage, or plumbing codes.
Damage or failure of the Product caused by transportation, storage, and/or handling, including scratches, dents, chips, and/or other damage to the finish of the Product, unless such damage is reported within one (1) week of delivery.
Damage or failure of the Product resulting from misuse, abuse, improper installation, repair, or maintenance. Improper repair includes the use of parts not authorized by LG. Improper installation or maintenance includes installation or maintenance contrary to the Product owner’s manual.
Damage or failure of the Product caused by the use of parts, components, accessories, consumable
cleaning products, or any other products or services that were not authorized by LG.
Damage or missing items to any display or open box Product.
Refurbished Product or any Product sold “As Is”, “Where Is”, “With all Faults”, or similar disclaimer.
Products with original serial numbers that have been removed, altered, or cannot be readily determined.
Increases in utility costs and additional utility expenses.
Any noises associated with normal operation.
Products used for other than normal and proper household use (e.g., commercial or industrial use) or contrary to the Product owner’s manual.
Costs associated with removal and reinstallation of the Product for repairs, or the removal and reinstallation of the Product if it is installed in an inaccessible location or not installed in accordance with the Product Owner’s manual.
Accessories, removable components, or consumable parts (e.g. Shelves, door bins, drawers, water/air filters, racks, light bulbs, batteries, etc., as applicable), except for internal/functional parts covered under this limited warranty.

The cost of repair or replacement under these excluded circumstances shall be borne by You.
TO OBTAIN WARRANTY SERVICE AND ADDITIONAL INFORMATION
Call 1-800-243-0000 and select the appropriate option from the menu.
Or visit our website at http://www.lg.com
Or by mail: LG Electronics Customer Service P.O. Box 240007 Huntsville, AL 35813 ATTN: CIC

NOT COVERED BY WARRANTY

Problem	Cause	Solution
Unit has no power

House power turned off (power supply)
Tripped breaker.
The power cord is not installed properly.

|

Check house power supply.
Check proper power cord connection.
Check extension cord.

Spark / Arcing| Aluminum foil or metal utensil used in microwave mode.|

Check user instructions.
DO NOT use aluminum foil or metal utensils in microwave mode.

Microwave oven installation issue.

Vibration noise
Unit is not level
Installation damage

|

Mounting bracket screw not fixed completely.
Mounting plate not aligned.
- 3/16″ Hole on Studs, 5/8″ Hole on Drywall Only

Minimum 66″ from the floor
For Wall Venting Only
Draw Lines on Studs
Draw Center Line
Mounting Plate
Support Tab
Space More Than Wall Thickness
Toggle Wings
Toggle Bolt
Bolt End
Wall
Mounting Plate

  * Product carried/installed improperly.

| Check with installer first.
Problem| Cause| Solution
---|---|---
Vent is not working.

Weak or no ventilation.
Abnormal noise during operation.
Product overheating.

|

Improper blower unit direction or installation.
Improper ductwork or damper connection.

Exhaust Adapter
Damper (hinge side up)
Guides
Locking Tabs
Cable Clamping for Power Cord
Duct

|

Check blower unit direction and reinstall if necessary.
Properly align the exhaust operation ports and blower plate opening.
Blower unit exhaust ports should be completely exposed to the outside.
After installation, check the air ventilation path

PROCEDURE FOR RESOLVING DISPUTES:

ALL DISPUTES BETWEEN YOU AND LG ARISING OUT OF OR RELATING IN ANY WAY TO THIS LIMITED WARRANTY OR THE PRODUCT SHALL BE RESOLVED EXCLUSIVELY THROUGH BINDING ARBITRATION, AND NOT IN A COURT OF GENERAL JURISDICTION. BINDING ARBITRATION MEANS THAT YOU AND LG ARE EACH WAIVING THE RIGHT TO A JURY TRIAL AND TO BRING OR PARTICIPATE IN A CLASS ACTION.

Definitions. For the purposes of this section, references to “LG” mean LG Electronics U.S.A., Inc., its parents, subsidiaries and affiliates, and each of their officers, directors, employees, agents, beneficiaries, predecessors in interest, successors, assigns and suppliers; references to “dispute” or “claim” shall include any dispute, claim or controversy of any kind whatsoever (whether based in contract, tort, statute, regulation, ordinance, fraud, misrepresentation or any other legal or equitable theory) arising out of or relating in any way to the sale, condition or performance of the product or this Limited Warranty.

Notice of Dispute. In the event you intend to commence an arbitration proceeding, you must first notify LG in writing at least 30 days in advance of initiating the arbitration by sending a letter to LG at LG Electronics, USA, Inc. Attn: Legal Department- Arbitration 111 Sylvan Ave, Englewood Cliffs, NJ 07632. You and LG agree to engage in good faith discussions in an attempt to amicably resolve your claim. The notice must provide your name, address, and telephone number; identify the product that is the subject of the claim; and describe the nature of the claim and the relief being sought. If you and LG are unable to resolve the dispute within 30 days, either party may proceed to file a claim for arbitration.

Agreement to Binding Arbitration and Class Action Waiver. Upon failure to resolve the dispute during the 30 day period after sending written notice to LG, you and LG agree to resolve any claims between us only by binding arbitration on an individual basis, unless you opt out as provided below. Any dispute between you and LG shall not be combined or consolidated with a dispute involving any other person’s or entity’s product or claim. More specifically, without limitation of the foregoing, any dispute between you and LG shall not under any circumstances proceed as part of a class or representative action. Instead of arbitration, either party may bring an individual action in small claims court, but that small claims court action may not be brought on a class or representative basis.

Arbitration Rules and Procedures. To begin arbitration of a claim, either you or LG must make a written demand for arbitration. The arbitration will be administered by the American Arbitration Association (“AAA”) and will be conducted before a single arbitrator under the AAA’s Consumer Arbitration Rules that are in effect at the time the arbitration is initiated (referred to as the “AAA Rules”) and under the procedures set forth in this section. The AAA Rules are available online at www.adr.org/consumer. Send a copy of your written demand for arbitration, as well as a copy of this provision, to the AAA in the manner described in the AAA Rules. You must also send a copy of your written demand to LG at LG Electronics, USA, Inc. Attn: Legal Department- Arbitration 111 Sylvan Avenue, Englewood Cliffs, NJ 07632. If there is a conflict between the AAA Rules and the rules set forth in this section, the rules set forth in this section will govern. This arbitration provision is governed by the Federal Arbitration Act. Judgment may be entered on the arbitrator’s award in any court of competent jurisdiction. All issues are for the arbitrator to decide,except that issues relating to the scope and enforceability of the arbitration provision and to the arbitrability of the dispute are for the court to decide. The arbitrator is bound by the terms of this provision.

Governing Law. The law of the state of your residence shall govern this Limited Warranty and any disputes between us except to the extent that such law is preempted by or inconsistent with applicable federal law.

Fees/Costs. You do not need to pay any fee to begin an arbitration. Upon receipt of your written demand for arbitration, LG will promptly pay all arbitration filing fees to the AAA unless you seek more than $25,000 in damages, in which case the payment of these fees will be governed by the AAA Rules. Except as otherwise provided for herein, LG will pay all AAA filing, administration and arbitrator fees for any arbitration initiated in accordance with the AAA Rules and this arbitration provision. If you prevail in the arbitration, LG will pay your attorneys’ fees and expenses as long as they are reasonable, by considering factors including, but not limited to, the purchase amount and claim amount. Notwithstanding the foregoing, if applicable law allows for an award of reasonable attorneys’ fees and expenses, an arbitrator can award them to the same extent that a court would. If the arbitrator finds either the substance of your claim or the relief sought in the demand is frivolous or brought for an improper purpose (as measured by the standards set forth in Federal Rule of Civil Procedure 11(b)), then the payment of all arbitration fees will be governed by the AAA Rules. In such a situation, you agree to reimburse LG for all monies previously disbursed by it that are otherwise your obligation to pay under the AAA Rules. Except as otherwise provided for, LG waives any rights it may have to seek attorneys’ fees and expenses from you if LG prevails in the arbitration.

Hearings and Location. If your claim is for $25,000 or less, you may choose to have the arbitration conducted solely on the basis of (1) documents submitted to the arbitrator, (2) through a telephonic hearing, or (3) by an in-person hearing as established by the AAA Rules. If your claim exceeds $25,000, thermite to a hearing will be determined by the AAA Rules. Any in- person arbitration hearings will be held at a location within the federal judicial district in which you reside unless we both agree to another location or we agree to a telephonic arbitration.

Opt Out. You may opt out of this dispute resolution procedure. If you opt out, neither you nor LG can require the other to participate in an arbitration proceeding. To opt out, you must send notice to LG no later than 30 calendar days from the date of the first consumer purchaser’s purchase of the product by either: (i) sending an e-mail to optout@lge.com, with the subject line: “Arbitration Opt Out” or (ii) calling 1- 800-980-2973. You must include in the opt out e-mail or provide by telephone: (a) your name and address; (b) the date on which the product was purchased; (c) the product model name or model number; and (d) the serial number (the serial number can be found (i) on the product; or (ii) online by accessing https://www.lg.com/us/support/repair- service/schedule-repair continued and clicking on “Find My Model & Serial Number”).
You may only opt out of the dispute resolution procedure in the manner described above (that is, by e-mail or telephone); no other form of notice will be effective to opt out of this dispute resolution procedure.
Opting out of this dispute resolution procedure will not affect the coverage of the Limited Warranty in any way, and you will continue to enjoy the full benefits of the Limited Warranty. If you keep this product and do not opt out, then you accept all terms and conditions of the arbitration provision described above.

CUSTOMER SUPPORT

LG Customer Information Center
For inquiries or comments,
visit www.lg.com or call:
1-800-243-0000 U.S.A.
1-888-542-2623 CANADA
Register your product Online!
www.lg.com
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