NEFF KB7966 Fridge Freezer Instruction Manual

June 16, 2024
Neff

KB7966 Fridge Freezer

Specifications

Product Information

The Fridge-freezer KB7966.. is a versatile appliance designed
for storing and preserving food. It features various compartments
and accessories to help you organize and maintain the freshness of
your food items. The appliance comes with a control panel that
allows you to adjust settings and monitor its operation.

Product Usage Instructions

Safety

Before using the fridge-freezer, please read and understand the
safety instructions provided in the user manual. This will ensure
safe installation, use, and maintenance of the appliance.

Preventing Material Damage

To prevent material damage, ensure that the appliance is
installed and positioned correctly. Follow the criteria for the
installation location as specified in the user manual. Properly
prepare the appliance before first-time use and connect it to a
suitable electricity supply.

Environmental Protection and Saving Energy

The fridge-freezer is designed with environmental protection and
energy-saving features. Dispose of packaging materials responsibly.
Follow energy-saving tips provided in the user manual to optimize
energy consumption.

Installation and Connection

Refer to the user manual for a detailed scope of delivery,
including any additional accessories or components. Follow the
criteria for the installation location to ensure proper functioning
of the appliance. Install the appliance according to the provided
instructions and connect it to a suitable electricity supply.

Familiarizing Yourself with Your Appliance

Before using the fridge-freezer, familiarize yourself with its
different features and controls. Take note of the appliance’s
shelf, bottle shelf, storage container, fruit and vegetable
container with humidity control, door racks, variable door rack,
and accessories.

Basic Operation

To switch on the appliance, refer to the user manual for
specific instructions. The control panel allows you to adjust
settings and operate the fridge-freezer. Follow the provided
operating tips for optimal performance.

Refrigerator Compartment

The refrigerator compartment is designed for storing perishable
food items. Refer to the user manual for tips on storing food in
the refrigerator compartment, utilizing chill zones, and using the
OK sticker for organization.

Freezer Compartment

The freezer compartment is used for freezing and storing frozen
food items. The user manual provides information on freezing
capacity, fully utilizing the compartment volume, storing food in
the freezer compartment, and freezing fresh food. It also includes
guidelines on the shelf life of frozen food.

Defrosting

To defrost the appliance, follow the instructions provided in
the user manual. There are separate instructions for defrosting in
the refrigerator compartment and the freezer compartment.

Cleaning and Servicing

Regular cleaning and servicing of the appliance are essential
for its proper maintenance. Prepare the appliance for cleaning as
instructed in the user manual. Follow the provided steps for
cleaning the appliance, including the condensation channel and
drainage hole. The user manual also provides instructions on
removing fittings and appliance components, if necessary.

Troubleshooting

If you encounter any issues with the appliance, refer to the
troubleshooting section of the user manual. It provides guidance on
common problems and their potential solutions. In case of a power
failure, follow the instructions provided to ensure the safety of
your food items.

FAQ

Q: How do I switch on the appliance?

A: Please refer to the user manual for specific instructions on
switching on the fridge-freezer.

Q: How can I optimize energy consumption?

A: The user manual provides energy-saving tips to help you
minimize energy consumption while using the appliance.

Q: How do I defrost the refrigerator compartment?

A: The user manual provides instructions on defrosting both the
refrigerator and freezer compartments. Please follow the specific
instructions provided.

Q: What should I do in case of a power failure?

A: The user manual provides instructions on how to handle a
power failure situation to ensure the safety of your food
items.

Fridge-freezer [en] Information for Use
KB7966..,

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Table of contents
1 Safety ……………………………………. 4 1.1 General information………………. 4 1.2 Intended use………………………… 4 1.3 Restriction on user group………. 4 1.4 Safe transport ………………………. 4 1.5 Safe installation ……………………. 5 1.6 Safe use ……………………………… 6 1.7 Damaged appliance ……………… 8 2 Preventing material damage …… 9 3 Environmental protection and
saving energy………………………… 9 3.1 Disposing of packaging ………… 9 3.2 Saving energy………………………. 9 4 Installation and connection…… 10 4.1 Scope of delivery………………… 10 4.2 Criteria for the installation
location ……………………………… 10 4.3 Installing the appliance ……….. 11 4.4 Preparing the appliance for
the first time……………………….. 11 4.5 Connecting the appliance to
the electricity supply……………. 11 5 Familiarising yourself with
your appliance……………………… 12 5.1 Appliance ………………………….. 12 5.2 Control panel……………………… 13 6 Features………………………………. 14 6.1 Shelf………………………………….. 14 6.2 Bottle shelf…………………………. 14 6.3 Storage container ……………….. 14 6.4 Fruit and vegetable con-
tainer with humidity control ….. 14 6.5 Door rack…………………………… 15 6.6 Variable door rack………………. 15 6.7 Accessories ……………………….. 15 7 Basic operation ……………………. 15 7.1 Switching on the appliance ….. 15 7.2 Operating tips…………………….. 15
2

7.3 Switching off the appliance ….. 16 7.4 Setting the temperature……….. 16 8 Additional functions …………….. 16 8.1 Super cooling ……………………. 16 8.2 Automatic Super freezing…….. 16 8.3 Manual Super freezing ………… 17 8.4 Sabbath mode……………………. 17 9 Alarm…………………………………… 18 9.1 Door alarm ………………………… 18 9.2 Temperature alarm ……………… 18 10 Home Connect …………………… 18 10.1 Setting up the Home Con-
nect app ………………………….. 19 10.2 Setting up Home Connect….. 19 10.3 Resetting Home Connect
settings ……………………………. 19 10.4 Data protection…………………. 19 11 Refrigerator compartment …… 20 11.1 Tips for storing food in the
refrigerator compartment …… 20 11.2 Chill zones in the refriger-
ator compartment……………… 20 11.3 “OK” sticker ……………………… 20 12 Freezer compartment………….. 21 12.1 Freezing capacity ……………… 21 12.2 Fully utilising the freezer
compartment volume ………… 21 12.3 Tips for storing food in the
freezer compartment …………. 21 12.4 Tips for freezing fresh food … 21 12.5 Shelf life of frozen food at
-18 °C…………………………….. 22 12.6 Defrosting methods for
frozen food ………………………. 22

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13 Defrosting ………………………….. 22 13.1 Defrosting in the refriger-
ator compartment……………… 22 13.2 Defrosting in the freezer
compartment ……………………. 23 14 Cleaning and servicing ……….. 23 14.1 Preparing the appliance for
cleaning …………………………… 23 14.2 Cleaning the appliance ……… 23 14.3 Cleaning the condensation
channel and drainage hole … 24 14.4 Removing the fittings…………. 24 14.5 Removing appliance com-
ponents……………………………. 26 15 Troubleshooting…………………. 27 15.1 Power failure…………………….. 29 15.2 Conducting an appliance
self-test ……………………………. 29 16 Storage and disposal………….. 29 16.1 Taking the appliance out of
operation …………………………. 29 16.2 Disposing of old appliance … 30 17 Customer Service……………….. 30 17.1 Product number (E-Nr.),
production number (FD) and consecutive numbering (Z-Nr.) ……………………………… 31 18 Technical data ……………………. 31 18.1 Information regarding Free and Open Source Software… 31 19 Declaration of Conformity …… 32

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enSafety
1Safety
Observe the following safety instructions.
1.1General information
¡ Read this instruction manual carefully. ¡ Keep the instruction manual and the product information safe
for future reference or for the next owner. ¡ Do not connect the appliance if it has been damaged in transit.
1.2Intended use
This appliance is only intended to be fully fitted in a kitchen. Only use this appliance: ¡ for chilling and freezing food and for making ice cubes. ¡ in private households and in enclosed spaces in a domestic en-
vironment. ¡ Up to an altitude of 2000 m above sea level.
1.3Restriction on user group
This appliance may be used by children aged 8 or over and by people who have reduced physical, sensory or mental abilities or inadequate experience and/or knowledge, provided that they are supervised or have been instructed on how to use the appliance safely and have understood the resulting dangers. Do not let children play with the appliance. Cleaning and user maintenance must not be performed by children unless they are being supervised. Children above the age of three years old and younger than eight years old may load and unload the the fridge-freezer.
1.4Safe transport
WARNING Risk of injury! The high weight of the appliance may result in injury when lifted. Do not lift the appliance on your own.

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1.5Safe installation
WARNING Risk of electric shock! Incorrect installation is dangerous. Connect and operate the appliance only in accordance with the
specifications on the rating plate. Connect the appliance to a power supply with alternating cur-
rent only via a properly installed socket with earthing. The protective conductor system of the domestic electrical in-
stallation must be properly installed. Never equip the appliance with an external switching device,
e.g. a timer or remote control. When the appliance is installed, the mains plug of the power
cord must be freely accessible. If free access is not possible, an isolating switch must be integrated into the permanent electrical installation according to the installation regulations. When installing the appliance, check that the power cable is not trapped or damaged. If the insulation of the power cord is damaged, this is dangerous. Never let the power cord come into contact with heat sources.
WARNING Risk of explosion! If the appliance’s ventilation openings are sealed, a leak in the refrigeration circuit may result in a flammable mixture of gas and air. Keep ventilation openings, in the appliance enclosure or in the
built-in structure, clear of obstruction. WARNING Risk of fire!
It is dangerous to use an extended power cord and non-approved adapters. Do not use extension cables or multiple socket strips. Only use adapters and power cords approved by the manufac-
turer. If the power cord is too short and a longer one is not available,
please contact an electrician to have the domestic installation adapted.

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enSafety
Portable multiple socket strips or portable power supply units may overheat and cause a fire. Do not place portable multiple socket strips or power supply
units on the back of the appliance.
1.6Safe use
WARNING Risk of electric shock! An ingress of moisture can cause an electric shock. Only use the appliance in enclosed spaces. Never expose the appliance to intense heat or humidity. Do not use steam- or high-pressure cleaners to clean the appli-
ance. WARNING Risk of suffocation!
Children may put packaging material over their heads or wrap themselves up in it and suffocate. Keep packaging material away from children. Do not let children play with packaging material. Children may breathe in or swallow small parts, causing them to suffocate. Keep small parts away from children. Do not let children play with small parts.
WARNING Risk of explosion! If the cooling circuit is damaged, flammable refrigerant may escape and explode. To accelerate the defrosting process, do not use any other
mechanical devices or means other than those recommended by the manufacturer. If food is stuck to the freezer compartment, loosen it with a blunt implement such as the handle of a wooden spoon. Products which contain flammable propellants and explosive substances may explode, e.g. spray cans. Do not store products which contain flammable propellants (e.g. spray cans) or explosive substances in the appliance.

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WARNING Risk of fire! Electrical devices within the appliance may cause a fire, e.g. heaters or electric ice makers. Do not operate electrical devices within the appliance.
WARNING Risk of injury! Containers that contain carbonated drinks may burst. Do not store containers that contain carbonated drinks in the
freezer compartment. Injury to the eyes caused by escaping flammable refrigerant and hazardous gases. Do not damage the tubes of the refrigerant circuit or the insula-
tion. WARNING Risk of cold burns!
Contact with frozen food and cold surfaces may cause burns by refrigeration. Never put frozen food straight from the freezer compartment
into your mouth. Avoid prolonged contact of the skin with frozen food, ice and
surfaces in the freezer compartment. CAUTION Risk of harm to health!
To prevent food from being contaminated, you must observe the following instructions. If the door is open for an extended period of time, this may lead
to a considerable temperature increase in the compartments of the appliance. Regularly clean the surfaces that may come into contact with food and accessible drain systems. Store raw meat and fish in suitable containers in the refrigerator so that they do not touch or drip on other food. If the fridge/freezer is empty for an extended period of time, switch off the appliance, defrost it, clean it and leave the door open to prevent the formation of mould.

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enSafety
Metal or metal-style parts in the appliance may contain aluminium. If acidic food comes into contact with aluminium in the appliance, aluminium foil ions may pass into the food. Do not consume soiled food.
1.7Damaged appliance
WARNING Risk of electric shock! If the appliance or the power cord is damaged, this is dangerous. Never operate a damaged appliance. Never pull on the power cord to unplug the appliance. Always
unplug the appliance at the mains. If the appliance or the power cord is damaged, immediately un-
plug the power cord or switch off the fuse in the fuse box. Call customer services. Page 30 Incorrect repairs are dangerous. Repairs to the appliance should only be carried out by trained
specialist staff. Only use genuine spare parts when repairing the appliance. If the power cord of this appliance is damaged, it must be re-
placed with a special connection cable, which is available from the manufacturer or his Customer Service.
WARNING Risk of fire!

If the tubes are damaged, flammable refrigerant and harmful gases may escape and ignite. Keep naked flames and ignition sources away from the appli-
ance. Ventilate the room. Switch off the appliance. Page 16 Unplug the appliance from the mains or switch off the circuit
breaker in the fuse box. Call after-sales service. Page 30

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2Preventing material damage
ATTENTION! Using the base, runners or appliance doors as a seat surface or climbing surface may damage the appliance. Do not stand or support yourself
on the base, runners or doors. Contamination with oil or fat may cause plastic parts and door seals to become porous. Keep plastic parts and door seals
free of oil and grease. Metal or metal-style parts in the appliance may contain aluminium. Aluminium reacts when it comes into contact with acidic foods. Do not store unpackaged food in
the appliance. If you clean fittings and accessories in the dishwasher, this may cause them to become deformed or discolour. Never clean fittings and accessory
in the dishwasher.
3Environmental protection and saving energy
3.1Disposing of packaging
The packaging materials are environmentally compatible and can be recycled. Sort the individual components by
type and dispose of them separately.

Preventing material damageen
3.2Saving energy
If you follow these instructions, your appliance will use less power.
Selecting the installation location ¡ Keep the appliance out of direct
sunlight. ¡ Install the appliance as far away as
possible from heating elements, cookers and other heat sources: ­ Maintain a 30 mm clearance to
electric or gas cookers. ­ Maintain a 300 mm clearance to
oil or solid-fuel cookers. ¡ Never cover or block the external
ventilation openings.
Saving energy during use Note: The arrangement of the fittings does not affect the energy consumption of the appliance. ¡ Open the appliance only briefly
and then close it carefully. ¡ Never cover or block the interior
ventilation openings or the exterior ventilation openings. ¡ Transport purchased food in a cool bag and place in the appliance quickly. ¡ Allow warm food and drinks to cool down before storing them. ¡ Thaw frozen food in the refrigerator compartment to utilise the low temperature of the food. ¡ Always leave some space between the food and to the back panel.

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enInstallation and connection
4Installation and connection
4.1Scope of delivery
After unpacking all parts, check for any transport damage and for completeness of delivery. If you have any complaints, contact your dealer or our after- sales service Page 30. The delivery consists of the following: ¡ Built-in appliance ¡ Equipment and accessories1 ¡ Installation material ¡ Installation instructions ¡ User manual ¡ Customer service directory ¡ Warranty enclosure2 ¡ Energy label ¡ Information on energy consump-
tion and noises ¡ Information about Home Connect
4.2Criteria for the installation location
WARNING Risk of explosion! If the appliance is in a space that is too small, a leak in the refrigeration circuit may result in a flammable mixture of gas and air. Only install the appliance in a
space with a volume of at least 1 m3 per 8 g refrigerant. The volume of refrigerant is indicated on the rating plate. “Appliance”,
Fig. 1 / 6 , Page 13

The weight of the appliance ex works may be up to 90 kg depending on the model. The subfloor must be sufficiently stable to bear the weight of the appliance.

Permitted room temperature

The permitted room temperature depends on the appliance’s climate class. The climate class can be found on the rating plate. “Appliance”, Fig.
1 / 6 , Page 13

Climate class

Permitted room temperature

SN

10 °C to 32 °C

N

16 °C to 32 °C

ST

16 °C to 38 °C

T

16 °C to 43 °C

The appliance is fully functional within the permitted room temperature. If an appliance with climate class SN is operated at colder room temperatures, the appliance will not be damaged up to a room temperature of 5 °C.

Niche dimensions Observe the niche dimensions if you install your appliance in the niche. If this is not the case, problems may occur when installing the appliance. Niche depth Install the appliance in the recommended niche depth of 560 mm. If the niche depth is smaller, the energy consumption increases slightly. The niche depth must be a minimum 550 mm.

1 Depending on the appliance specifications 2 Not in all countries
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Niche width An inside niche width of at least 710 mm is required for the appliance. Over-and-under and side-by-side installation If you want to install 2 refrigerating appliances one over the other or side by side, you must maintain a clearance of at least 150 mm between the appliances. Selected appliances can be installed without a minimum clearance. Ask your dealer or kitchen planner about this.
4.3Installing the appliance
Install the appliance in accordance with the enclosed installation instructions.
4.4Preparing the appliance for the first time
1. Remove the informative material. 2. Remove the protective foil and
transit bolts, e.g. remove the adhesive strips and carton. 3. Clean the appliance for the first time. Page 23
4.5Connecting the appliance to the electricity supply
1. Insert the non-heating appliance plug of the power cable into the appliance.
2. Insert the mains plug of the appliance’s power cable in a socket nearby. The connection data of the appliance can be found on the rating
plate. “Appliance”, Fig. 1 / 6 ,
Page 13

Installation and connectionen
3. Check the mains plug is inserted properly.
a The appliance is now ready for use.

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enFamiliarising yourself with your appliance
5Familiarising yourself with your appliance
5.1Appliance
You can find an overview of the parts of your appliance here.
1 2 3
A

4

5

8

6 2

B

7

1

A

Refrigerator compartment Page 20

B

Freezer compartment Page 21

12

1 Control panel Page 13 2 Lighting 3 Bottle shelf Page 14

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Familiarising yourself with your applianceen

4

Storage container Page 14

5

Fruit and vegetable container with humidity control

Page 14

6 Rating plate Page 31

7

Frozen food container Page 25

8

Door storage compartment for large bottles Page 15

Note: Deviations between your appliance and the diagrams may differ with regard to their features and size.

5.2Control panel
You can use the control panel to configure all functions of your appliance and to obtain information about the operating status.

123 4

5

6

7

8

2

1

switches the warning signal off.

2

switches the connection to the WLAN home network (Wi-

Fi) on or off.

3

lights up if user-defined settings have been set via the

Home Connect app. You can

find more information in the

Home Connect app.

4

(Freezer compartment) switches Super freezing on or

off.

5

Displays the set temperature for the freezer compartment

in °C.

6

(Refrigerator compartment) switches Super cooling

on or off.

7

Displays the set temperature for the refrigerator compart-

ment in °C.

8

switches the appliance on or off.

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enFeatures
6Features
The features of your appliance depend on the model.
6.1Shelf
To vary the shelf as required, you can remove the shelf and re-insert it elsewhere. “Removing the shelf”, Page 24
6.2Bottle shelf
Store bottles securely on the bottle shelf. To vary the bottle shelf as required, you can remove the bottle shelf and re-insert it elsewhere. “Removing the shelf”, Page 24
6.3Storage container
The temperatures in the storage container are lower than in the refrigerator compartment. Temperatures below 0 °C may occur occasionally. In order to reach temperatures close to 0 °C in the storage container, set the refrigerator compartment temperature to 2 °C. Page 16 Use the lower temperatures in the storage container to store highly perishable food, e.g. fish, meat and sausages.
6.4Fruit and vegetable container with humidity control
Store fresh fruit and vegetables loose in the fruit and vegetable container. Cover any chopped fruit and vegetables, or store in air-tight packaging. You can adjust the humidity in the fruit and vegetable container using the humidity controller. This allows

fresh fruit and vegetables to be stored for longer than with conventional storage.
The air humidity in the fruit and vegetable container can be set according to the type and amount of food to be stored by moving the humidity control: ¡ Low humidity required when
primarily storing fruit or mixed items, or if the appliance is very full. ¡ High humidity required when primarily storing vegetables or when the appliance is not very full. Condensation may form in the fruit and vegetable container depending on the food and quantity stored. Remove the condensation with a dry cloth and adjust the air humidity to a lower setting using the humidity controller. To ensure that the quality and aroma are retained, store fruit and vegetables that are sensitive to cold outside of the appliance at temperatures of approx. 8 °C to 12 °C, e.g. pineapple, bananas, citrus fruits, cucumbers, courgettes, peppers, tomatoes and potatoes.

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6.5Door rack
To adjust the door rack as required, you can remove the door rack and re- insert elsewhere. “Removing door rack”, Page 24
6.6Variable door rack
To adjust the variable door rack as required, you can move or remove the variable door rack, and re-insert it elsewhere.
You can remove the door rack rail and re-insert it elsewhere. “Removing the door rack rail”, Page 26
6.7Accessories
Use original accessories. These have been made especially for your appliance. The accessories for your appliance depend on the model. Egg tray Store eggs safely on the egg tray. Ice cube tray Use the ice cube tray to make ice cubes. Making ice cubes Use only drinking water to make ice cubes.

operationen
1. Fill the ice cube tray with drinking water up to ¾ and place in the freezer compartment. If the ice cube tray is stuck to the freezer compartment, loosen it with a blunt implement only (e.g. spoon handle).
2. To loosen the ice cubes, twist the ice cube tray slightly or hold it briefly under flowing water.

7Basic operation operation

operation
7.1Switching on the appliance

1. Electrically connect the appliance. Page 11

Note: If the appliance has been

previously switched off using the

control panel, press and hold

for three seconds.

a The appliance begins to cool.

a A warning signal sounds and the

temperature display (freezer com-

partment) and

flash because

the freezer compartment is still too

warm.

2. Switch off the warning tone using

.

a

goes out as soon as the set

temperature has been reached.

3. Set the required temperature.

Page 16

7.2Operating tips
¡ Once you have switched on the appliance, the set temperature is only reached after several hours. Do not put any food in the appliance until the set temperature has been reached.

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enAdditional functions

¡ The housing around the freezer compartment is temporarily heated slightly. This prevents condensation in the area of the door seal.
¡ When you close the door, a vacuum may be created. The door is then difficult to open again. Wait a moment until the vacuum is offset.
¡ The temperature in the appliance varies due to the following conditions: ­ How often the appliance is opened ­ Load capacity ­ Temperature of newly stored food ­ Ambient temperature ­ Direct sunlight

7.3Switching off the appliance

Press and hold

for

three seconds.

7.4Setting the temperature
Tip: Via the Home Connect app, you can set temperatures that are not shown on the control panel.
Setting the refrigerator compartment temperature Press the required temperature.
The recommended temperature in the refrigerator compartment is 4 °C. “”OK” sticker”, Page 20
Setting the freezer compartment temperature Press the required temperature.
The recommended temperature in the freezer compartment is -18 °C.

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8Additional functions
Find out which additional functions can be used for your appliance. Additional functions can be set via the Home Connect app.

8.1Super cooling

With Super cooling, the refrigerator compartment cools as cold as possible. Switch on Super cooling before placing large quantities of food. Note: When Super cooling is switched on, increased noise may occur.

Switching on Super cooling

Press ment).

(Refrigerator compart-

a

(Refrigerator compartment)

lights up.

Note: After approx. 6 hours, the appliance switches to normal operation.

Switching off Super cooling

Press ment).

(Refrigerator compart-

8.2Automatic Super freezing
With automatic Super freezing, the freezer compartment cools down to a much lower temperature than in normal mode. This freezes food more quickly. The automatic Super freezing switches on if you place fresh food in the frozen food tray that is attached to the rear of the large frozen food container or in the flat frozen food containers, starting from the righthand side. The automatic Super freezing is activated at the factory. You can deactivate the automatic Super freezing.

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If the automatic Super freezing is

switched on,

(Freezer compart-

ment) lights up and increased noises

may occur.

After operation, the appliance

switches from automatic Super freez-

ing to normal operation.

Activating automatic Super freezing

Press and hold

(Freezer

compartment) for five seconds.

a If two audible signals sound, the automatic Super freezing is activated.

Deactivating automatic Super freezing

Press and hold

(Freezer

compartment) for five seconds.

a If three audible signals sound, the automatic Super freezing is deactivated.

Cancelling automatic Super freezing

Press ment).

(Freezer compart-

8.3Manual Super freezing
With Super freezing, the freezer compartment cools as cold as possible. Switch on Super freezing four to six hours before placing food weighing 2 kg or more into the freezer compartment. In order to utilise the freezer capacity, use Super freezing. “Prerequisites for freezing capacity”, Page 21 Note: When Super freezing is switched on, increased noise may occur.

Additional functionsen

Switching on manual Super freezing

Press ment).

(Freezer compart-

a

(Freezer compartment) lights

up.

Note: After approx. 50 hours, the appliance switches to normal operation.

Switching off manual Super freezing

Press ment).

(Freezer compart-

8.4Sabbath mode

To ensure that you can also use the appliance on the Sabbath, the Sabbath mode switches off all non-essential functions. During Sabbath mode, the following functions are switched off: ¡ Super cooling ¡ Automatic Super freezing and
manual Super freezing ¡ Alarm ¡ Interior lighting ¡ Audible signals ¡ Messages on the control panel

Note: The control panel lighting is

switched off during the Sabbath

mode.

(Freezer compartment)

lights up at a reduced brightness

level.

Switching on Sabbath mode

Press and hold

(Freezer

compartment) for 15 seconds until

an audible signal sounds.

a

(Freezer compartment) lights

up.

Note: After approx. 80 hours, the appliance switches to normal operation.

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enAlarm

Switching off Sabbath mode

Press and hold

(Freezer

compartment) for 15 seconds until

an audible signal sounds.

9Alarm

9.1Door alarm

If the appliance door is open for a

while, the door alarm switches on.

A warning tone sounds,

flashes

and the set temperature for the af-

fected compartment flashes.

Switching off the door alarm Close the appliance door or press
. a The warning tone is switched off.

9.2Temperature alarm

If the freezer compartment becomes

too warm, the temperature alarm is

switched on.

A warning tone sounds and the set

temperature (freezer compartment)

and

flash.

CAUTION Risk of harm to health! During the thawing process, bacteria may multiply and spoil the frozen food. Do not refreeze food after it has
been defrosted or started to defrost. Refreeze food only after cooking. These items should no longer be stored for the maximum storage period.

The temperature alarm can be switched on in the following cases: ¡ The appliance is switched on.
Do not store any food until the appliance has reached the set temperature. ¡ Large quantities of fresh food are being placed inside. Switch on Super freezing before placing large quantities of food in the appliance. ¡ The freezer compartment door is open for too long. Check whether the frozen food has defrosted or thawed.

Switching off the temperature alarm

Press

.

a The warning tone is switched off.

10Home Connect HomeConnect
This HomeConnect appliance is network-capable. Connect your appliance to a mobile device to control its functions via the Home Connect app. The Home Connect services are not available in every country. The availability of the Home Connect function depends on the availability of Home Connect services in your country. You can find information about this at: www.home-connect.com. To be able to use Home Connect, you must first set up the connection to the WLAN home network (Wi-Fi1) and to the Home Connect app. After switching on the appliance, wait at least 2 minutes until internal device initialisation is complete. Only then should you set up Home Connect.

1 Wi-Fi is a registered trademark of the Wi-Fi Alliance.
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The Home Connect app guides you through the entire login process. Follow the instructions in the Home Connect app to configure the settings. Tips ¡ Please consult the documents sup-
plied by Home Connect. ¡ Please also follow the instructions
in the Home Connect app. Notes ¡ Please note the safety precautions
in this instruction manual and make sure that they are also observed when operating the appliance via the Home Connect app. “Safety”, Page 4 ¡ Operating the appliance on the appliance itself always takes priority. During this time it is not possible to operate the appliance using the Home Connect app.
10.1Setting up the Home Connect app
1. Install the Home Connect app on your mobile device.
1
2. Start the Home Connect app and set up access for Home Connect. The Home Connect app guides you through the entire login process.

Home Connecten
10.2Setting up Home Connect
Requirements ¡ The Home Connect app has been
installed on your mobile device. ¡ The appliance is receiving signals
from the WLAN home network (WiFi) at its installation location. 1. Open the Home Connect app and scan the following QR code. 2. Follow the instructions in the Home Connect app.
10.3Resetting Home Connect settings
If your appliance experiences connection problems with the WLAN home network (Wi-Fi) or your appliance wants to log into a different WLAN home network (Wi- Fi), you can reset the Home Connect settings. Press and hold for six seconds
until goes out. a The Home Connect settings have
been reset.
10.4Data protection
Please see the information on data protection. The first time your appliance is registered on a home network connected to the Internet, your appliance will transmit the following types of data to the Home Connect server (initial registration): ¡ Unique appliance identification
(consisting of appliance codes as well as the MAC address of the Wi-Fi communication module installed).

1 Apple App Store und the Apple App Store logo are trademarks of Apple Inc. Google Play and the Google Play logo are trademarks of Google LLC.
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enRefrigerator compartment
¡ Security certificate of the Wi-Fi communication module (to ensure a secure data connection).
¡ The current software and hardware version of your appliance.
¡ Status of any previous reset to factory settings.
This initial registration prepares the Home Connect functions for use and is only required when you want to use the Home Connect functions for the first time. Note: Please note that the Home Connect functions can only be utilised with the Home Connect app. Information on data protection can be retrieved in the Home Connect app.
11Refrigerator compartment
You can keep meat, sausage, fish, dairy products, eggs, prepared meals and pastries in the refrigerator compartment. The temperature can be set from 2 °C to 8 °C. The refrigerator compartment can also be used to store highly perishable foods in the short to medium term. The lower the selected temperature, the longer the food remains fresh.
11.1Tips for storing food in the refrigerator compartment
¡ Only store food when fresh and undamaged.
¡ Store food covered or in air-tight packaging.
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¡ To avoid impeding the circulation of air and to prevent food from freezing, do not place food so that it has direct contact with the back wall.
¡ Allow hot food and drinks to cool down first before placing in the appliance.
¡ Observe the best-before date or use-by date specified by the manufacturer.
11.2Chill zones in the refrigerator compartment
The air circulation in the refrigerator compartment creates different chill zones.
Coldest zone The coldest zone is in the storage container. Tip: Store highly perishable food such as fish, sausages and meat in the coldest zone.
Warmest zone The warmest zone is at the very top of the door. Tip: Store food that does not spoil easily in the warmest zone, e.g. hard cheese and butter. Cheese can then continue to release its aroma and the butter will still be easy to spread.
11.3″OK” sticker
The “OK” sticker lets you check whether the refrigerator compartment reaches the safe temperature ranges of +4 °C or colder recommended for food. The “OK” sticker is not included with all models. If the sticker does not indicate “OK”, gradually reduce the temperature. “Setting the refrigerator compartment temperature”, Page 16

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Once the appliance is switched on, it may take up to 12 hours until the set temperature is reached.
Correct setting
12Freezer compartment
You can store frozen food, freeze food and make ice cubes in the freezer compartment. The temperature can be set from -16 °C to -24 °C. Long-term storage of food should be at ­18 °C or lower. The freezer compartment can be used to store perishable food longterm. The low temperatures slow down or stop the spoilage.
12.1Freezing capacity
The freezing capacity indicates the quantity of food that can be frozen right through to the centre within a specific period of time. Information on freezing capacity can be found on the rating plate. “Appli-
ance”, Fig. 1 / 6 , Page 13 Prerequisites for freezing capacity
1. Approx. 24 hours before placing fresh food in the appliance, switch on Super freezing. “Switching on manual Super freezing”, Page 17
2. Place food in the bottom frozen food container first.

Freezer compartmenten
12.2Fully utilising the freezer compartment volume
Learn how to store the maximum amount of frozen food in the freezer compartment. 1. Remove all fittings from the freezer
compartment. Page 24 2. Stack food directly on the floor of
the freezer compartment.
12.3Tips for storing food in the freezer compartment
¡ Store food in air-tight packaging. ¡ Do not bring food which is to be
frozen into contact with frozen food. ¡ Place the food over the whole area of the frozen food containers. ¡ To ensure that the air can circulate freely in the appliance, push the frozen food containers in as far as they will go.
12.4Tips for freezing fresh food
¡ Freeze fresh and undamaged food only.
¡ Freeze food in portions. ¡ Cooked food is more suitable than
food that can be eaten raw. ¡ Vegetables: Wash, chop up and
blanch before freezing. ¡ Fruit: Wash, pit and perhaps peel,
possibly add sugar or ascorbic acid solution. ¡ Food that is suitable for freezing includes baked items, fish and seafood, meat, game, poultry, eggs without shells, cheese, butter and quark, ready meals and leftovers. ¡ Food that is unsuitable for freezing includes lettuce, radishes, eggs in shells, grapes, raw apples and pears, yoghurt, sour cream, crème fraîche and mayonnaise.
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enDefrosting

Packing frozen food If you select suitable packaging material and the correct type of packaging, you can determine the product quality and prevent freezer burn. 1. Place the food in the packaging. 2. Squeeze out the air. 3. Pack food airtight to prevent it
from losing flavour and drying out. 4. Label the packaging with the con-
tents and the date of freezing.

12.5Shelf life of frozen food at -18 °C

Food Fish, sausages, prepared meals and baked goods Poultry, meat
Vegetables, fruit

Storage time up to 6 months
up to 8 months up to 12 months

The imprinted freezer calendar indicates the maximum storage duration in months at a constant temperature of ­18 °C.

12.6Defrosting methods for frozen food

CAUTION Risk of harm to health! During the thawing process, bacteria may multiply and spoil the frozen food. Do not refreeze food after it has
been defrosted or started to defrost. Refreeze food only after cooking. These items should no longer be stored for the maximum storage period.

¡ Defrost animal-based food, such as fish, meat, cheese, quark, in the refrigerator compartment.
¡ Defrost bread at room temperature.
¡ Prepare food for immediate consumption in the microwave, in the oven or on the hob.
13Defrosting
13.1Defrosting in the refrigerator compartment
When the appliance is operating, condensation droplets or frost form on the rear panel of the refrigerator compartment due to functional reasons. The back panel in the refrigerator compartment defrosts automatically.
Condensation runs through the condensation channel into the drainage hole to the evaporation pan and does not have to be wiped away. To ensure that the condensation can drain and odours do not form, observe the following information: “Cleaning the condensation channel and drainage hole”, Page 24.

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13.2Defrosting in the freezer compartment
The fully automatic NoFrost system ensures that the freezer compartment remains frost-free. Defrosting is not required.
14Cleaning and servicing
To keep your appliance working efficiently for a long time, it is important to clean and maintain it carefully. Customer Service must clean inaccessible points. Cleaning by customer service can give rise to costs.
14.1Preparing the appliance for cleaning
1. Switch off the appliance. Page 16
2. Disconnect the appliance from the power supply. Unplug the appliance from the mains or switch off the circuit breaker in the fuse box.
3. Take out all of the food and store it in a cool place. Place ice packs (if available) onto the food.
4. Remove all fittings and accessories from the appliance. Page 24
5. Remove the door rack rail. Page 26

Cleaning and servicingen
14.2Cleaning the appliance
WARNING Risk of electric shock! An ingress of moisture can cause an electric shock. Do not use steam- or high-pres-
sure cleaners to clean the appliance. Liquid in the lighting or in the controls can be dangerous. The rinsing water must not drip into the lighting or controls. ATTENTION! Unsuitable cleaning products may damage the surfaces of the appliance. Do not use hard scouring pads or cleaning sponges. Do not use harsh or abrasive detergents. Do not use cleaning products with a high alcohol content. If liquid gets into the drainage hole, the evaporation pan may overflow. The rinsing water must not get into the drainage hole. If you clean fittings and accessories in the dishwasher, this may cause them to become deformed or discolour. Never clean fittings and accessory in the dishwasher. 1. Prepare the appliance for cleaning. Page 23 2. Clean the appliance, the fittings, the accessories and the door seals with a dish cloth, lukewarm water and a little pH-neutral washing-up liquid. 3. Dry thoroughly with a soft, dry cloth. 4. Insert the fittings and install the appliance components. 5. Electrically connect the appliance. Page 11
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enCleaning and servicing
6. Putting the food into the appliance.
14.3Cleaning the condensation channel and drainage hole
Regularly clean the condensation channel and drainage hole to ensure that the condensation can drain. 1. Remove the storage container.
Page 24 2. Remove the shelf above the fruit
and vegetable container. Page 26 3. Carefully clean the condensation channel and the drainage hole, e.g. using a cotton bud.

14.4Removing the fittings
If you want to clean the fittings thoroughly, remove these from your appliance.
Removing the shelf Lift the shelf at the front , pull it
out and remove it .

Removing door rack Lift the door rack and remove it.

Removing the storage container 1. Pull out the storage container as
far as it will go.

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2. Lift the storage container at the front and remove it .

Cleaning and servicingen
2. Lift the frozen food container at the front and remove it .

Removing the fruit and vegetable container 1. Remove the door rack for large
bottles. Page 24 2. Pull out the fruit and vegetable
container as far as it will go. 3. Lift the fruit and vegetable con-
tainer at the front and remove it .

Removing the front of the container You can remove the front of the fruit and vegetable container and frozen food container to facilitate cleaning. Press in the snap-in hooks on the
side of the container and remove the front from the container in a turning motion .

Removing the frozen food container 1. Take out the frozen food container
as far as it will go.

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enCleaning and servicing
14.5Removing appliance components
If you want to clean your appliance thoroughly, you can remove certain components from your appliance. Removing the door rack rail Lift the door rack rail upwards and
remove it.

Removing the shelf above the fruit and vegetable container 1. Remove the storage container.
Page 24 2. Remove the fruit and vegetable
container. Page 25 3. Remove the shelf above the veget-
able container. Page 24 Fitting the shelf above the fruit and vegetable container 1. Ensure that the spoiler on the shelf
above the fruit and vegetable container is positioned correctly.

Shelf above the fruit and vegetable container You can remove the cover of the fruit and vegetable container in order to clean it thoroughly.

2. Insert the shelf above the fruit and vegetable container.

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Troubleshootingen

15Troubleshooting
You can rectify minor faults on your appliance yourself. Read the troubleshooting information before contacting after-sales service. This will avoid unnecessary costs.

WARNING Risk of electric shock! Incorrect repairs are dangerous. Repairs to the appliance should only be carried out by trained specialist
staff. Only use genuine spare parts when repairing the appliance. If the power cord of this appliance is damaged, it must be replaced with a
special connection cable, which is available from the manufacturer or his Customer Service.

Fault

Cause and troubleshooting

The appliance is not cooling, the displays and lighting are lit.

Showroom mode is switched on.

1. Switch off the appliance. Page 16

2. Wait 2 minutes.

3. Switch the appliance back on. Page 15

4. Wait 1 minute and then press and hold

(Refri-

gerator compartment) until 4 audible signals have

sounded.

5. After a short time, check whether your appliance is

cooling.

The LED lighting does not work.

Different causes are possible. Call customer service.
The customer service number can be found in the enclosed customer service directory.

Home Connect is not Different causes are possible.

working properly.

Go to www.home-connect.com.

A warning tone

sounds and the set

temperature (refriger-

ator compartment)

and

flash.

The refrigerator compartment door is open. Close the refrigerator compartment door.

A warning tone sounds and the set temperature (freezer compartment) and
flash.

Different causes are possible.

Press

.

a The alarm is switched off.

The freezer compartment door is open. Close the freezer compartment door.

External ventilation openings are covered up.

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enTroubleshooting

Fault A warning tone sounds and the set temperature (freezer compartment) and
flash. The temperature differs greatly from the setting.
The base of the refrigerator compartment is wet. The appliance hums, bubbles, buzzes, gargles, clicks or crackles. The appliance makes noises.

Cause and troubleshooting Remove any obstructions from in front of the ex-
ternal ventilation openings. Larger quantities of fresh food have been put in. Do not exceed the max. freezing capacity.
“Freezing capacity”, Page 21 Different causes are possible. 1. Switch off the appliance. Page 16 2. Switch the appliance back on after five minutes.
Page 15 If the temperature is too warm, check the temper-
ature again after a couple of hours. If the temperature is too cold, check the temper-
ature again on the following day. The condensation channel or drainage hole are blocked. Clean the condensation channel and the drainage
hole. Page 24 Not a fault. A motor is running, e.g. refrigerating unit, fan. Refrigerant flows through the pipes. The motor, switches or solenoid valves are switching on or off. Automatic defrosting is running. No action required. Fittings wobble or stick. Check the removable fittings and, if required, re-
place these. Bottles or containers are touching. Move the bottles or containers away from each
other. Super freezing is switched on. No action required.

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15.1Power failure
During a power failure, the temperature in the appliance rises; this reduces the storage time and the quality of the frozen food. On the website for your appliance, the technical data provides you with the storage times for frozen food in the event of a fault. Notes ¡ Open the appliance as little as
possible during a power failure and do not place any other food in the appliance. ¡ Check the quality of the food immediately after a power failure. ­ Dispose of any frozen food that
has defrosted and is hotter than 5 °C. ­ Cook or fry slightly thawed frozen food, and then either consume it or freeze it again.
15.2Conducting an appliance self-test
Your appliance has an appliance selftest which displays faults that can be eliminated by your customer service. 1. Switch off the appliance.
Page 16 2. Disconnect the appliance from the
power supply. Unplug the appliance from the mains or switch off the circuit breaker in the fuse box. 3. Electrically reconnect the appliance after five minutes. Page 11 4. One minute after connecting to the power supply, press and hold
(Refrigerator compartment) for 3 to 5 seconds until a second audible signal sounds. a The appliance self-test starts when the temperature displays light up in succession.

Storage and disposalen
a If, at the end of the appliance selftest, two audible signals sound and the temperature display indicates the set temperature, your appliance is OK. The appliance switches to normal operation.
a If, at the end of the appliance selftest, 5 audible signals sound and the temperature display LEDs light up with a different brightness, inform customer service. The LEDs provide customer service with information about this fault.
16Storage and disposal
16.1Taking the appliance out of operation
1. Switch off the appliance. Page 16
2. Disconnect the appliance from the power supply. Unplug the appliance from the mains or switch off the circuit breaker in the fuse box.
3. Remove all of the food. 4. Clean the appliance. Page 23 5. To guarantee the ventilation inside
the appliance, leave the appliance open.
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enCustomer Service
16.2Disposing of old appliance
Valuable raw materials can be reused by recycling.
WARNING Risk of harm to health! Children can lock themselves in the appliance, thereby putting their lives at risk. Leave shelves and containers in-
side the appliance to prevent children from climbing in. Keep children away from the redundant appliance.
WARNING Risk of fire! If the tubes are damaged, flammable refrigerant and harmful gases may escape and ignite. Do not damage the tubes of the re-
frigerant circuit or the insulation. 1. Unplug the appliance from the
mains. 2. Cut through the power cord. 3. Dispose of the appliance in an en-
vironmentally friendly manner. Information about current disposal methods are available from your specialist dealer or local authority.
This appliance is labelled in accordance with European Directive 2012/19/EU concerning used electrical and electronic appliances (waste electrical and electronic equipment – WEEE). The guideline determines the framework for the return and recycling of used appliances as applicable throughout the EU.
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17Customer Service
Function-relevant genuine spare parts according to the corresponding Ecodesign Order can be obtained from Customer Service for a period of at least 10 years from the date on which your appliance was placed on the market within the European Economic Area. Note: Under the terms of the manufacturer’s warranty applicable to the location, the use of Customer Service is free of charge. The minimum duration of the warranty (manufacturer’s warranty for private consumers) in the European Economic Area is 2 years according to the terms of warranty applicable to the location. The terms of warranty do not affect other rights or claims held by yourself under local legislation. Detailed information on the warranty period and terms of warranty in your country is available from our aftersales service, your retailer or on our website. If you contact Customer Service, you will require the product number (ENr.), the production number (FD) and the consecutive numbering (Z-Nr.) of your appliance. The contact details for Customer Service can be found in the enclosed Customer Service directory or on our website.

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17.1Product number (E-Nr.), production number (FD) and consecutive numbering (Z-Nr.)

You can find the product number (E-

Nr.), the production number (FD) and

the consecutive numbering (Z-Nr.) on

the appliance’s rating plate.

Ma”Akeppaliannoctee”o, fFyigo.ur1a/p6pli,aPnacge’es

13 de-

tails and the Customer Service tele-

phone number to find them again

quickly.

18Technical data
Refrigerant, cubic capacity and further technical specifications can be found on the rating plate.
Th”isAppproliadnuccet “c,oFnigta.in1s/a6lig, hPtasgoeu1rc3e
from energy efficiency class E. The light source is available as a spare part and should only be replaced by trained specialist staff. This product contains a second light source from energy efficiency class F. The light source is available as a spare part and should only be replaced by trained specialist staff. This product contains a third light source from energy efficiency class G. The light source is available as a spare part and should only be replaced by trained specialist staff. You can find more information about your model online at https:// eprel.ec.europa.eu/1. This web address is linked to the official EU EPREL product database. Please then follow the instructions on

Technical dataen
searching for the model. The model identifier is made up of the characters before the slash in the product number (E-Nr.) on the rating plate. Alternatively, you can also find the model identifier in the first line of the EU energy label.
18.1Information regarding Free and Open Source Software
This product includes software components that are licensed by the copyright holders as free or open source software. The applicable licence information is stored on your home appliance. You can also access the applicable licence information via your Home Connect app: “Profile -> Legal information -> Licence Information”.2 You can download the licence information on the brand product website. (Please search on the product website for your appliance model and additional documents). Alternatively, you can request the relevant information from ossrequest@bshg.com or BSH Hausgeräte GmbH, Carl-Wery-Str. 34, 81739 Munich, Germany. The source code will be made available to you on request. Please send your request to ossrequest@bshg.com or BSH Hausgeräte GmbH, Carl-Wery-Str.34, 81739 Munich, Germany. Subject: ,,OSSREQUEST” The cost of performing your request will be charged to you. This offer is valid for three years from the date of

1 Only applies to countries in the European Economic Area 2 Depending on the appliance specifications
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enDeclaration of Conformity
purchase or at least as long as we offer support and spare parts for the relevant appliance.
19Declaration of Conformity
BSH Hausgeräte GmbH hereby declares that the appliance with Home Connect functionality conforms to the essential requirements and other relevant provisions of Directive 2014/53/EU. A detailed RED Declaration of Conformity can be found online at www.neff-international.com among the additional documents on the product page for your appliance.

Hereby, BSH Hausgeräte GmbH declares that the appliance with Home Connect functionality is in compliance with relevant statutory requirements.1 A detailed Declaration of Conformity can be found online at www.neffhome.com/uk among the additional documents on the product page for your appliance.1 2.4 GHz band (2400­2483.5 MHz): Max. 100 mW 5-GHz band (5150­5350 MHz + 5470­5725 MHz): max. 150 mW

BE BG CZ DK DE EE

IE

FR HR IT

CY LI

LV

LT

MT NL AT PL PT RO

SI

SE NO CH TR IS

UK (NI)

5 GHz WLAN (Wi-Fi): For indoor use only.

EL ES LU HU SK FI

AL

BA

MD

ME

MK

RS

UK

UA

5 GHz WLAN (Wi-Fi): For indoor use only.

1 Only applies to Great Britain
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BSH Hausgeräte GmbH Carl-Wery-Straße 34 81739 München, GERMANY
Valid within Great Britain: Imported to Great Britain by BSH Home Appliances Ltd. Grand Union House Old Wolverton Road Wolverton, Milton Keynes MK12 5PT United Kingdom
9001810758
9001810758
en 030320

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References

Read User Manual Online (PDF format)

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