SHOWTOP DK238A Desktop Digital Signage Machine User Manual

SHOWTOP DK238A Desktop Digital Signage Machine

Product Name

• Product Name: Desktop Digital Signage

Structural Diagram of the Product

Basic Specifications and Parameters

Display Parameters

• Panel size: 23.8 inches
• Display area size: 528(H)*297.5(V)
• Aspect ratio: 16:9
• Resolution: 3840*2160
• Display color: 16.7M
• Brightness: 600cd/m2 (centre point, typical value)
• Contrast: 1000:1
• Visible angle: R/L/U/D 89/89/89/89
• Response time: 14ms (typical value)
• Field frequency: 60HZ
• Theoretical service life: 30000H

Specification Parameters

• Chip: ARM Cortex-A35
• Memory: DDR3 2GB (built-in)
• Built-in storage capacity: EMMC 8GB (standard configuration)
• Language: Chinese, English
• Ethernet: 100M adaptive Ethernet
• Wi-Fi: Supports 2.4G 802.11 b/g/n 1T1R WLAN
• Input interface:
• Output interface:

Product Accessories

• Remote control: 1
• AAA battery: 2PCS
• Quality Certificate: 1PC
• Warranty Card: 1PC
• User Manual: 1PC

Operating Environment

• Operating temperature:
• Storage temperature:
• Ambient humidity:
• Operating voltage: 12V 5A

Operating Environment

Warning:
In a standard living environment, this product may cause certain radio interference. In this case, the user may be required to take practical measures against such interference.

Test Report

Product Model

• DK23.8A

Purpose
To ensure the reliability and practicality of the product

Prepared by
Shenzhen SHOWTOP Technology Co., Ltd.

Scope of Application
SHOWTOP Commercial Advertising Machine

S/N Test Item Quantity Test Requirements/Standards

• Test Steps
• Test Results

Drop impact test

• Product weight: 9KgM20Kg
• Drop height: 30CM for corners/edges, 40CM for top, 40CM for other sides
• Drop order: 1 corner, 3 edges, 6 sides

1. Prepare qualified and verified test equipment and drop test bench;
2. Perform operations on the packaged device according to the experimental requirements;
3. After the experiment, unpack the device check whether there is any abnormality in appearance, and check whether it is operating normally after powering on. If there is no abnormality, the test is passed and ended.

Test Results: PASS

High and low-temperature test

• Test each of the above parameters for more than 4 hours after powering on, and check whether the device is operating normally.
• Test each parameter for more than 4 hours after powering off and then powering on, and check whether the device is operating normally.

1. Prepare qualified and verified thermostatic chamber and set the parameters according to the experimental requirements/standards;
2. Place the device into the experimental equipment for testing according to the experimental requirements/standards;
3. After the experiment, check whether there is any abnormality in the equipment. If there is no abnormality, the test is passed and ended.

Test Results: PASS

Electrical performance test

• Prepare qualified and verified voltage regulator, and set parameters according to the experimental requirements/standards;
• A professional test technician conducts the test according to the test requirements;
• After the test, check whether there is any abnormality in the equipment. If there is no abnormality, the test is passed.

Test Results:

FAQ

• Q: How do I connect the Desktop Digital Signage to my computer?
  A: The Desktop Digital Signage can be connected to your computer via the provided HDMI cable. Simply connect one end of the HDMI cable to the HDMI port on the signage machine and the other end to the HDMI port on your computer.

• Q: Can I control the signage machine using a mobile app?
  A: No, the signage machine can only be controlled using the provided remote control.

• Q: What is the warranty period for the Desktop Digital Signage?
  A: The warranty period for the Desktop Digital Signage is one year from the date of purchase.

Product Name

• Product Name: Desktop Digital Signage

Structural Diagram of the Product

(Please refer to the actual product)

Basic Specifications and Parameters

Display Parameters

Panel size| 23.8 inches
Display area size| 528(H)297.5(V)
Aspect ratio| 16:9
Resolution| 38402160
Display color| 16.7M
Brightness| 600cd/m2(center point, typical value)
Contrast| 1000:1
Visible angle| R/L/U/D 89/89/89/89
Response time| 14ms(typical value)
Field frequency| 60HZ
Theoretical service life| 30000H
Power consumption| 50W(max)
Specification **Parameters**

Chip| ARM Cortex-A35
Memory| DDR3 2GB(built-in)
Built-in storage capacity| EMMC 8GB(standard configuration)
Language| Chinese, English
Ethernet| 100M adaptive Ethernet
Wi-Fi| Supports 2.4G 802.11 b/g/n 1T1R WLAN
Input interface

Output interface

| LAN ×1, UART×1, USB ×2, HDMI ×2
Earphone out ×1
Product Accessories

Remote control| 1
AAA battery| 2PCS
Quality Certificate| 1PC
Warranty Card| 1PC
User Manual| 1PC

Operating Environment

Operating environment

Operating temperature:| 0°C~40°C
Storage temperature:| -10°C~60°C
Ambient humidity:| <85%
Operating voltage:| 12V 5A

Operating Environment

See Annex for details.

Please note the following:

1. Intellectual Property Statement: The hardware design and software programming of this product are protected by copyright. Unauthorized copying of this product and the contents of the Instruction Manual will be investigated with corresponding legal liability.
2. This is a Grade A product. In a standard living environment, this product may cause certain radio interference. In this case, the user may be required to take practical measures against such interference.
3. The content in this Instruction Manual is for reference only and does not constitute any form of commitment.
4. SHOWTOP reserves the right to improve and change the product design without prior notice.

Warning
In a standard living environment, this product may cause certain radio interference. In this case, the user may be required to take practical measures against such interference.

Test Report

Test Report

Product Model| DK23.8A| Purpose| To ensure the reliability and practicality of the product
Prepared by| Shenzhen SHOWTOP Technology Co., Ltd.
Scope of Application| SHOWTOP Commercial Advertising Machine
S/N| Test Item| Quantity| Test Requirements/Standards| Test Steps| Test Results
1| Drop impact test| 1| Product weight: 9Kg≤M≤20Kg

Drop height: 30CM for corners/edges, 40CM for top, 40CM for other sides

Drop order: 1 corner, 3 edges, 6 sides

| 1.  Prepare qualified and verified test equipment and drop test bench;

2.  Perform operations on the packaged device according to the experimental requirements;

3.  After the experiment, unpack the device check whether there is any abnormality in appearance, and check whether it is operating normally after powering on. If there is no abnormality, the test is passed and ended.

| PASS
2| High and low-temperature test| 1| Test environment:

1. 45 ±2℃ 50%RH 4h

2. 60±2℃ 30%RH 4h

3. -25±2℃ ORH 4h

4. -10±2℃ ORH 4h

Test each of the above parameters for more than 4 hours after powering on, and check whether the device is operating normally. Test each parameter for more than 4 hours after powering off and then powering on, and check whether the device is operating normally

| 1.  Prepare qualified and verified thermostatic chamber and set the parameters according to the experimental requirements/standards;

2.  Place the device into the experimental equipment for testing according to the experimental requirements/standards;

3.  After the experiment, check whether there is any abnormality in the equipment. If there is no abnormality, the test is passed and ended.

| PASS
3| Electrical performance test| 1| Test condition

1. The product is not damaged after aging for 30 minutes at ±20% of the rated operating voltage;

2. Adjust the voltage by ±15% of the rated operating voltage by 20V each time (increasing or decreasing the voltage), and check whether there are any abnormalities in the image and sound

| 1.  Prepare qualified and verified voltage regulator, and set parameters according to the experimental requirements/standards;

2.  A professional test technician conducts the test according to the test requirements;

3.  After the test, check whether there is any abnormality in the equipment. If there is no abnormality, the test is passed and ended.

| PASS
4| Display test| 1| 1. Signal source: The device works for screen projection and playback when connected to the network and WIFI; 2.Software version: Latest version;

3.  Voltage: Rated Operating voltage;

4.  Load: Two speakers working simultaneously, with other parameters set to factory settings;

5. Test environment: Tested at a temperature of 40±2°C and humidity of 28%RH for more than 12 hours

| 1.  A professional test technician tests the machine for more than 12 hours according to the experimental requirements/standards;

Check whether the WIFI and network connections are operating normally;

2.  Check whether the remote control is operating normally;

3.  Check whether the software version is the latest;

4.  After the experiment, check whether there is any abnormality in the equipment. If there is no abnormality, the test is passed and ended.

| PASS
S/N| Test Item| Quantity| Test Requirements/Standards| Test Steps| Test Results
---|---|---|---|---|---
5| Structural component inspection| 1| Metal parts should be free from rust and other mechanical damage. The colour of the surface coating should not have any obvious colour discrepancy. The operating switches and buttons should work flexibly and reliably, and parts should be fastened and not loose. There should be no obvious installation gaps. The complete device should have sufficient mechanical stability| 1.  A professional test technician inspects the hardware and structural parts of the device according to the inspection requirements/standards;

2.  During the inspection, the device should not have any problems other than the standards; the inspection ended

|

PASS

6| Packaging inspection| 1| The surface of the packaging should be clean and tidy without obvious defects, such as concave and convex distortions, scratches, cracks, deformations and burrs. The surface coating should not blister, crack, or fall off. The text, graphics and symbols on the outer box, and in the Instruction Manual, etc. should be clear and feature correct indications| 1.  Before packaging the device, a professional test technician should inspect the surface, outer box, Instruction Manual, etc. of the device according to the inspection requirements/standards;

2.  During the inspection, the device should not have any problems other than the standards; the inspection ended

| PASS

Note: The above test requirements/standards are the internal test standards of the commercial display advertising machine industry.

ISED Statement

This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada’s licence-exempt RSS(s). Operation is subject to the following two conditions:

1. This device may not cause interference.
2. This device must accept any interference, including interference that may cause undesired operation of the device.

The digital apparatus complies with Canadian CAN ICES-3 (B)/NMB-3(B).

• This device meets the exemption from the routine evaluation limits in section 2.5 of RSS 102 and compliance with RSS 102 RF exposure, users can obtain Canadian Information on RF exposure and compliance.
• This equipment complies with Canada’s radiation exposure limits set forth for an uncontrolled environment.

FCC Statement

This equipment has been tested and found to comply with the limits for a Class B digital device, under part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used by the instructions, may cause harmful interference to radio communications.

However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and
on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and the receiver.
• Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

To assure continued compliance, any changes or modifications not expressly approved by the party. Responsible for compliance could void the user’s authority to operate this equipment. (Example- use only shielded interface cables when connecting to computer or peripheral devices).

This equipment complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

1. This device may not cause harmful interference, and
2. This device must accept any interference received, including interference that may cause undesired operation.

FCC Radiation Exposure Statement:
The equipment complies with FCC Radiation exposure limits set forth for uncontrolled enviroment. This equipment should be installed and operated with a minimum distance of 20cm between the radiator and your body.

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