ALIENWARE AW2725DF LED Gaming Monitor User Guide

ALIENWARE AW2725DF LED Gaming Monitor

Specifications

• Monitor Model: AW2725DF
• Regulatory Model: AW2725DFb

About your monitor

The Alienware AW2725DF monitor is a high-performance gaming monitor designed for immersive and smooth gaming experiences. It features a sleek design, advanced display technologies, and various connectivity options.

Safety instructions

Before using the monitor, please read and follow these safety instructions:

• Do not expose the monitor to excessive heat or direct sunlight.
• Avoid placing the monitor near liquids or in areas with high humidity.
• Do not block the ventilation openings on the monitor.
• Disconnect the power cord from the monitor during lightning storms or when not in use for an extended period of time.
• Refer to the user manual for detailed safety instructions and precautions.

Package contents

The package includes the following items:

• Alienware AW2725DF Monitor
• Monitor stand
• Power cable
• DisplayPort cable
• USB-C to DP cable
• HDMI cable (optional)
• User manual and documentation

Product features

The Alienware AW2725DF monitor offers the following features:

• 27-inch QHD display with a resolution of 2560 x 1440 pixels
• Fast refresh rate of 240Hz for smooth gaming
• NVIDIA G-Sync technology for tear-free gaming
• Wide color gamut with support for 98% DCI-P3
• 1ms response time for minimal motion blur
• Adjustable stand for optimal viewing angles
• Multiple connectivity options including DisplayPort, HDMI, and USB-C

Operating system compatibility

The Alienware AW2725DF monitor is compatible with the following operating systems:

• Windows 10
• Mac OS X
• Linux

Identifying parts and controls

Front view

The front view of the monitor includes the following parts and controls:

• 27-inch display panel
• Power button
• Joystick for menu navigation
• On-Screen Display (OSD) menu indicators

Back view

The back view of the monitor includes the following parts and controls:

• DisplayPort connectors
• HDMI connector
• USB ports
• Power input

Rear and bottom view

The rear and bottom view of the monitor includes the following parts and controls:

• VESA mount holes for wall mounting
• Cable management clips
• Adjustable stand

Monitor specifications

Here are the specifications of the Alienware AW2725DF monitor:

• Screen Size: 27 inches
• Resolution: 2560 x 1440 pixels
• Refresh Rate: 240Hz
• Response Time: 1ms
• Color Gamut: 98% DCI-P3
• Contrast Ratio: 1000:1
• Brightness: 400 cd/m²

Setting up the monitor

Attaching the stand

1. Place the monitor face down on a soft and clean surface.
2. Align the stand with the mounting holes on the back of the monitor.
3. Insert and tighten the screws to secure the stand.

Connecting the computer

To connect the monitor to your computer, follow these steps:

Connecting the DisplayPort (DP to DP) cable

1. Locate the DisplayPort connector on the back of the monitor.
2. Connect one end of the DisplayPort cable to the monitor.
3. Connect the other end of the cable to the DisplayPort output on your computer.

Connecting the USB-C to DP cable

1. If your computer has a USB-C port with DisplayPort support, you can use a USB-C to DP cable for video and audio transmission.
2. Connect one end of the USB-C to DP cable to the USB-C port on your computer.
3. Connect the other end of the cable to the DisplayPort connector on the monitor.

Connecting the HDMI cable (optional)

1. If your computer has an HDMI output, you can use an HDMI cable to connect it to the monitor.
2. Connect one end of the HDMI cable to the HDMI connector on the monitor.
3. Connect the other end of the cable to the HDMI output on your computer.

Removing the monitor stand

If you prefer to mount the monitor on a VESA-compatible stand or wall mount, you can remove the included stand. Follow these steps:

1. Disconnect all cables from the monitor.
2. Place the monitor face down on a soft and clean surface.
3. Remove the screws that secure the stand to the monitor.
4. Lift and remove the stand from the monitor.

VESA wall mounting (optional)

If you want to mount the monitor on a VESA-compatible wall mount, follow these steps:

1. Remove the stand from the monitor, as explained in the previous section.
2. Align the VESA mount holes on the back of the monitor with the corresponding holes on the wall mount.
3. Securely attach the monitor to the wall mount using appropriate screws or bolts.

Operating the monitor

Turn on the monitor

To turn on the monitor, press the power button located on the front of the monitor.

Using the joystick

The joystick on the front of the monitor can be used for menu navigation and adjustments. Use the joystick to move through the On-Screen Display (OSD) menu and make changes to various settings.

Using the On-Screen Display (OSD) menu

The OSD menu allows you to customize various settings of the monitor, such as brightness, contrast, color settings, and gaming modes. To access the OSD menu, press the joystick on the monitor and navigate through the menu options using the joystick.

FAQs

• Q: Can I use this monitor with a gaming console?
  • A: Yes, you can connect a gaming console to the monitor using the HDMI input. However, please note that G-Sync technology is only supported on compatible PCs.
• Q: Is this monitor compatible with HDR content?
  • A: Yes, the Alienware AW2725DF monitor supports HDR (High Dynamic Range) content for enhanced color and contrast.
• Q: Can I adjust the height and tilt of the monitor?
  • A: Yes, the monitor comes with an adjustable stand that allows you to adjust the height and tilt to find the most comfortable viewing position.
• Q: What is the warranty period for this monitor?
  • A: The warranty period for the Alienware AW2725DF monitor is typically one year from the date of purchase. However, please refer to the warranty documentation for specific details and terms.

Alienware AW2725DF Monitor User’s Guide
Monitor Model: AW2725DF Regulatory Model: AW2725DFb

Notes, cautions, and warnings
NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed. WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
© 2024 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners. 2024 – 01 Rev. A00

Safety instructions

Use the following safety guidelines to protect your monitor from potential damage and to ensure your personal safety. Unless otherwise noted, each procedure included in this document assumes that you have read the safety information that shipped with your monitor.
NOTE: Before using the monitor, read the safety information that is shipped with your monitor and printed on the product. Keep the documentation at a secure location for future reference.
WARNING: Use of controls, adjustments, or procedures other than those specified in this documentation may result in exposure to shock, electrical hazards, and/or mechanical hazards.
WARNING: The possible long-term effect of listening to audio at high volume through the headphones (on monitor that support it) may cause damage to your hearing ability. · Place the monitor on a solid surface and handle it carefully. The screen is
fragile and can be damaged if dropped or hit with a sharp object. · Ensure that your monitor is electrically rated to operate with the AC power
available in your location. · Keep the monitor in room temperature. Excessive cold or hot conditions
can have an adverse effect on the liquid crystals of the display. · Connect the power cable from the monitor to a wall outlet that is near and
accessible. See Connecting the computer. · Do not place and use the monitor on a wet surface or near water. · Do not subject the monitor to severe vibration or high impact conditions.
For example, do not place the monitor inside a car trunk. · Unplug the monitor when it is going to be left unused for an extended
period. · To avoid electric shock, do not attempt to remove any cover or touch the
inside of the monitor. · Read these instructions carefully. Keep this document for future reference.
Follow all warnings and instructions marked on the product. · Certain monitors can be wall mounted using the VESA mount that is sold
separately. Ensure to use the correct VESA specifications as mentioned in the wall mounting section of the User’s Guide. For information on safety instructions, see the Safety, Environmental, and Regulatory Information (SERI) document that is shipped with your monitor.
6 | Safety instructions

About your monitor

Package contents

The following table provides the list of components that are shipped with your
monitor. If any component is missing, contact Dell. For more information, see Contacting Dell.

NOTE: Some components may be optional and may not ship with your monitor. Some features may not be available in certain countries.

Component image

Component description

Display

Stand riser

Stand base I/O cover
Power cable (varies by country)

About your monitor | 7

Component image

Component description DisplayPort to DisplayPort 1.4 cable (1.80 M)
USB-C to DisplayPort 1.4 cable (1 M)
USB 3.2 Gen 1 (5 Gbps) upstream cable (enables the USB ports on the monitor, 1.80 M)
Microfiber cloth
· Quick Start Guide · Safety, Environmental, and
Regulatory Information · Factory calibration report · Alienware Sticker

8 | About your monitor

Product features
The Alienware AW2725DF is a Quantum Dot-Organic Light Emitting Diode (QD-OLED) display that uses Oxide TFT as active element. The monitor features include:
· 678.20 mm (26.70 in.) viewable area (measured diagonally). · AMD FreeSync Premium Pro Technology and VESA AdaptiveSync Display
certification minimize graphic distortions like screen tearing and stuttering for a smoother, fluid gameplay. · Supports AMD FreeSync Premium Pro Technology and VESA AdaptiveSync Display, with a refresh rate of 360 Hz and an extremely rapid response time of 0.03 ms gray to gray. · Color gamut of DCI-P3 99.3%. · Tilt, swivel, pivot, and height adjustment capabilities. · Removable stand and Video Electronics Standards Association (VESA) 100 mm mounting holes for flexible mounting solutions. · Digital connectivity through two DisplayPort and one HDMI port. · The monitor is equipped with: – One SuperSpeed USB 5 Gbps (USB 3.2 Gen 1) Type-B upstream port – One SuperSpeed USB 5 Gbps (USB 3.2 Gen

1. Type-C downstream charging port – Three SuperSpeed USB 5 Gbps (USB 3.2 Gen
2. Type-A downstream ports · Plug-and-play capability if supported by your computer. · On-Screen Display (OSD) adjustments for ease of setup and screen optimization. · Supports Picture by Picture (PBP), Picture in Picture (PIP), and Console Mode. · AW2725DF offers a couple of preset modes for user’s own preference, including: – Creator – First-Person Shooter (FPS) – Multiplayer Online Battle Arena/Real-Time Strategy (MOBA/RTS) – Role-Playing Game (RPG) – Racing (SPORTS) – Three customizable game modes
   About your monitor | 9

In addition, key enhanced gaming features such as Timer, Frame Rate, and Display Alignment are provided to help improve gamer’s performance and provide best-in game advantage. · Security-lock slot. · Power consumption < 0.5 W in Standby Mode. · VESA DisplayHDR 400 True Black. · Optimize eye comfort with a flicker-free screen and ComfortView Plus feature. · The monitor uses Low Blue Light panel and is compliant with TÜV Rheinland (Hardware Solution) at factory reset or default setting. This builtin low blue light solution reduces hazardous blue light emissions by adjusting display parameters, without sacrificing true-to-life colors. WARNING: The possible long-term effects of blue light emission from the monitor may cause damage to the eyes, which includes but is not limited to eye fatigue and digital eye strain. ComfortView Plus feature is designed to reduce the amount of blue light emitted from the monitor to optimize eye comfort.
Operating system compatibility
· Windows 10 and later The operating system compatibility on Dell and Alienware branded monitors may vary based on factors such as: · Specific release date(s) when operating system versions, patches, or updates
are available. · Specific release date(s) when Dell and Alienware branded monitor firmware,
software application, or driver updates are available on the Dell support website.
10 | About your monitor

Identifying parts and controls
Front view

Label

Description

Use

1 Cable-management slot (on To organize the cables neatly. the front side of the stand)

2 Power button (with LED indicator)

To turn the monitor on or off.
Solid blue light indicates that the monitor is turned on and functioning normally. Blinking white light indicates that the monitor is in Standby Mode.

About your monitor | 11

Back view Back view without monitor stand

Back view with monitor stand

Label 1 2 3
4 5

Description Regulatory label Cable-management clips (2) Barcode, serial number, and Service Tag label
Stand release button VESA mounting holes (100 mm x 100 mm – behind VESA Cover)

Use
Lists the regulatory approvals.
To organize the cables neatly.
See this label if you need to contact Dell for technical support. The Service Tag is a unique alphanumeric identifier that enables Dell service technicians to identify the hardware components in your monitor and access warranty information.
Releases the stand from the monitor.
Wall mount the monitor using VESAcompatible wall mount kit (100 mm x 100 mm).

12 | About your monitor

Label 6
7

Description
Cable-management slot (at the back of the stand)
I/O cover

Use
To organize cables by routing them through this slot.
Protects the I/O ports.

Rear and bottom view

Rear and bottom view without monitor stand

Label

Description

Use

1 Power connector

Connect the power cable (shipped with your monitor).

2 SuperSpeed USB

Connect the USB cable (shipped with your

5 Gbps (USB 3.2 Gen 1) monitor) to this port and your computer to

Type-B upstream port enable the USB ports on your monitor.

3 SuperSpeed USB

Connect your USB 3.2 Gen 1 (5 Gbps)

5 Gbps (USB 3.2 Gen 1) device.

Type-A downstream ports (3)

NOTE: To use these ports, you must connect the USB cable (shipped with

your monitor) to the USB upstream

port on the monitor and to your

computer.

NOTE: To prevent signal interference, avoid connecting other USB devices to the adjacent port when using a wireless USB device on a downstream USB port.

About your monitor | 13

Label

Description

Use

4 Joystick

Use it to control the OSD menu. For more information, see Operating the monitor.

5 SuperSpeed USB

Connect to charge your USB device.

5 Gbps (USB 3.2 Gen 1) Type-C downstream port with Power Charging

NOTE: To use this port, you must connect the USB cable (shipped with your monitor) to the USB upstream port on the monitor and to your

computer.

NOTE: To prevent signal interference, avoid connecting other USB devices to the adjacent port when using a wireless USB device on a downstream USB port.

6 Security-lock slot

Secure your monitor using a security lock

(based on Kensington (purchased separately) to prevent

Security Slot)

unauthorized movement of your monitor.

7 HDMI port

Connect your computer with the HDMI cable (sold separately).

8 DisplayPort (DP 1) 9 DisplayPort (DP 2)

Connect your computer with one of the following cables shipped with your monitor:
· DisplayPort-DisplayPort cable
· USB-C-DisplayPort cable

14 | About your monitor

Monitor specifications

Description Screen type Panel technology Aspect ratio Viewable image Diagonal:
Width (active area) Height (active area) Total area Pixel pitch Pixel per inch (PPI) Viewing angle: Vertical Horizontal Luminance output
Contrast ratio Faceplate coating Luminous substance Response time Color depth Color gamut HDR support Calibration accuracy
Integrated devices

Value Color Active Matrix QD OLED 16:9
678.20 mm (26.70 in.) 590.42 mm (23.24 in.) 333.72 mm (13.14 in.) 197034.96 mm2 (305.37 in.2) 0.2292 mm x 0.2292 mm 111
178° (typical) 178° (typical) 250 cd/m² (typical)(SDR full white pattern) 450 cd/m² (typical)(HDR TB400) 1000 cd/m² (typical)(HDR peak) 1.5 million: 1 at SDR and HDR Anti-reflection OLED 0.03 ms (gray-to-gray) 1.07 billion colors DCI-P3 Typ. 99.3% (CIE 1976) VESA DisplayHDR 400 True Black E2000 < 2 (average) at sRGB preset mode E2000 < 2 (average) at DCI-P3 preset mode · SuperSpeed USB 5 Gbps (USB 3.2 Gen 1) hub
(with one USB 3.2 Gen 1 (5 Gbps) upstream port) · 4 x SuperSpeed USB 5 Gbps (USB 3.2 Gen 1)
downstream ports (including one USB-C port which supports BC1.2 power- charging)

About your monitor | 15

Description

Value

Connectivity

Rear

· 2 x DP 1.4 (HDCP 1.4 & 2.3)(Supports up to QHD 2560 x 1440 360 Hz, HDR, VRR)

· 1 x HDMI 2.1 (HDCP 1.4 & 2.3)(Supports up to QHD 2560 x 1440 144 Hz TMDS, HDR, VRR as per specified in HDMI 2.1)

· 1 x USB 3.2 Gen 1 (5 Gbps) Type-B upstream port

· 2 x USB 3.2 Gen 1 (5 Gbps) Type-A downstream ports

Bottom/Quick Access

· 1 x USB 3.2 Gen 1 (5 Gbps) Type-C downstream port which supports BC1.2 power-charging

· 1 x USB 3.2 Gen 1 (5 Gbps) Type-A downstream port

Border width (edge of monitor to active area)

Top

5.84 mm

Left/Right

9.35 mm/9.35 mm

Bottom

19.44 mm

Adjustability

Height adjustable stand 0 mm to 110 mm

Tilt

-5° to 21°

Swivel

-20° to 20°

Pivot

-90° to 90°

Security

Security-lock slot (cable lock sold separately)

Dell Display Manager compatibility

Easy Arrange and other key features

Alienware Command Yes Center (AWCC)

16 | About your monitor

Resolution specifications

Description Horizontal scan range
Vertical scan range
Maximum preset resolution

DisplayPort

HDMI port

27 kHz to 621.32 kHz (automatic)

27 kHz to 223 kHz (automatic)

48 Hz to 360 Hz (automatic)

48 Hz to 144 Hz (automatic)

2560 x 1440 at

2560 x 1440 at 143.97 Hz

359.98 Hz (DSC enabled

and visually lossless)

Supported video modes

Description
Video display capabilities (DisplayPort)
Video display capabilities (HDMI)

Value 1440p, 1080p, 720p, 576p, 480p
1440p, 1080p, 1080i, 720p, 576p, 480p

About your monitor | 17

DisplayPort preset display modes

Display mode
640 x 480 640 x 480 720 x 400 800 x 600 800 x 600 1024 x 768 1024 x 768 1152 x 864 1280 x 1024 1280 x 1024 1600 x 900 1920 x 1080 1920 x 1080 1920 x 1080 2560 x 1440 2560 x 1440 2560 x 1440 2560 x 1440 2560 x 1440

Horizontal frequency
(kHz)
31.47 37.50 31.47 37.88 46.88 48.36 60.02 67.50 63.98 79.98
60 67.50
135 278.12 88.79
183 222.06 388.51 621.32

Vertical frequency
(Hz)
59.94 75
70.08 60.32
75 60 75.03 75 60.02 75.03 60 60 120 239.76 59.95 120 143.91 239.97 359.98

Pixel clock

Sync

(MHz)

polarity

(Horizontal/

Vertical)

25.18

-/-

31.50

-/-

28.32

-/+

40

+/+

49.50

+/+

65

-/-

78.75

+/+

108

+/+

108

+/+

135

+/+

108

+/+

148.50

+/+

297

+/+

567.36

+/-

241.50

+/-

497.75

+/-

592

+/-

1056.75

+/-

1690

+/-

18 | About your monitor

HDMI preset display modes

Display mode
640 x 480 640 x 480 720 x 400 800 x 600 800 x 600 1024 x 768 1024 x 768 1152 x 864 1280 x 1024 1280 x 1024 1600 x 900 1920 x 1080 1920 x 1080 2560 x 1440 2560 x 1440 2560 x 1440

Horizontal frequency
(kHz)
31.47 37.50 31.47 37.88 46.88 48.36 60.02 67.50 63.98 79.98
60 67.50
135 88.79
183 217.39

Vertical frequency
(Hz)
59.94 75
70.08 60.32
75 60 75.03 75 60.02 75.03 60 60 120 59.95 120 143.97

Pixel clock

Sync

(MHz)

polarity

(Horizontal/

Vertical)

25.18

-/-

31.50

-/-

28.32

-/+

40

+/+

49.50

+/+

65

-/-

78.75

+/+

108

+/+

108

+/+

135

+/+

108

+/+

148.50

+/+

297

+/+

241.50

+/-

497.75

+/-

591.31

+/-

NOTE: This monitor supports AMD FreeSync Premium Pro Technology and VESA AdaptiveSync Display (only DisplayPort).

About your monitor | 19

Electrical specifications

Description

Value

Video input signals HDMI/DP, 600 mV for each differential line, 100 input impedance per differential pair

AC input voltage/ 100 VAC to 240 VAC/50 Hz or 60 Hz + 3 Hz/2 A frequency/current (typical)

Inrush current

· 120 V: 30 A (maximum) at 0°C (cold start)

· 240 V: 60 A (maximum) at 0°C (cold start)
Power consumption · 0.3 W (Off mode)1 · 0.5 W (Standby mode)1 · 27.6 W (On mode)1 · 130.0 W (Max.)2 · 34.1 W (Pon)3 · 106.8 kWh (TEC)3

1 As defined in EU 2019/2021 and EU 2019/2013. 2 Maximum brightness and contrast setting with maximum power loading on all
USB ports. 3 Pon: Power consumption of On Mode that is measured with reference to
Energy Star test method. TEC: Total Energy Consumption in kWh that is measured with reference to Energy Star test method.
This document is informational only and reflects laboratory performance. Your product may perform differently, depending on the software, components and peripherals you ordered and shall have no obligation to update such information.
So, the customer should not rely upon this information in making decisions about electrical tolerances or otherwise. No warranty as to accuracy or completeness is expressed or implied.

20 | About your monitor

Physical characteristics

Description

Value

Signal cable type

· Digital: HDMI, 19 pins (cable not included)

· Digital: DisplayPort, 20 pins

· Digital: USB-C (24 pins) to DisplayPort (20 pins)

· Universal Serial Bus: USB, 9 pins

NOTE: Dell monitors are designed to work optimally with the video cables that are shipped with your monitor. As Dell does not have control over different cable suppliers in the market, the type of material, connector, and process used to manufacture these cables, Dell does not guarantee video performance of cables that are not shipped with your Dell monitor.

Dimensions (with stand):

Height (extended)

516.20 mm (20.32 in.)

Height (compressed)

406.20 mm (15.99 in.)

Width

609.11 mm (23.98 in.)

Depth

243.69 mm (9.59 in.)

Dimensions (without stand):

Height

359.00 mm (14.13 in.)

Width

609.11 mm (23.98 in.)

Depth

67.60 mm (2.66 in.)

Stand dimensions:

Height (extended)

411.80 mm (16.21 in.)

Height (compressed)

383.34 mm (15.09 in.)

Width

233.40 mm (9.19 in.)

Depth

243.69 mm (9.59 in.)

Base

233.40 mm (9.19 in.) x 233.14 mm (8.79 in.)

Weight:

Weight with packaging

9.97 kg (21.97 lb)

Weight with stand assembly and cables

6.70 kg (14.78 lb)

About your monitor | 21

Description

Value

Weight without stand assembly 4.30 kg (9.48 lb) (For wall mount or VESA mount considerations – no cables)

Weight of stand assembly

2 kg (4.41 lb)

Front frame gloss

5.5 ± 1.5 gu

Environmental characteristics

Description

Value

Compliant standards

· RoHS-compliant

· BFR/PVC Reduce monitor (The circuit boards are made from BFR/PVC-free laminates)

· Arsenic-free glass and mercury-free for the panel only

Temperature:

Operating

0°C to 40°C (32°F to 104°F)

Non-operating

· Storage: -20°C to 60°C (-4°F to 140°F)

· Shipping: -20°C to 60°C (-4°F to 140°F)

Humidity:

Operating

10% to 80% (non-condensing)

Non-operating

· Storage: 5% to 90% (non-condensing)

· Shipping: 5% to 90% (non-condensing)

Altitude:

Operating

5,000 m (16,404 ft) (maximum)

Non-operating

12,192 m (40,000 ft) (maximum)

Thermal dissipation

· 443.6 BTU/Hour (Maximum)

· 94.2 BTU/Hour (On mode)

22 | About your monitor

Pin assignments
DisplayPort connector

Pin number 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20

20-pin side of the connected signal cable ML3 (n) GND ML3 (p) ML2 (n) GND ML2 (p) ML1 (n) GND ML1 (p) ML0 (n) GND ML0 (p) GND GND AUX (p) GND AUX (n) Hot Plug Detect Re-PWR +3.3 V DP_PWR

About your monitor | 23

HDMI connector

Pin number 19-pin side of the connected signal cable

1

TMDS DATA 2+

2

TMDS DATA 2 SHIELD

3

TMDS DATA 2-

4

TMDS DATA 1+

5

TMDS DATA 1 SHIELD

6

TMDS DATA 1-

7

TMDS DATA 0+

8

TMDS DATA 0 SHIELD

9

TMDS DATA 0-

10

TMDS CLOCK+

11

TMDS CLOCK SHIELD

12

TMDS CLOCK-

13

CEC

14

Reserved (N.C. on device)

15

DDC CLOCK (SCL)

16

DDC DATA (SDA)

17

DDC/CEC Ground

18

+5 V POWER

19

HOT PLUG DETECT

24 | About your monitor

Universal Serial Bus (USB) interface
This section provides information about the USB ports that are available on the monitor.
NOTE: This monitor is SuperSpeed USB 5 Gbps (USB 3.2 Gen 1) compatible.

Super speed USB 5 Gbps (USB 3.2 Gen 1)

Transfer speed

Data rate

Power consumption*

Super-Speed

5 Gbps

4.50 W (maximum each port)

High speed

480 Mbps

4.50 W (maximum each port)

Full speed

12 Mbps

4.50 W (maximum each port)

USB Type-C USB Type-C
Data Power charging

Description SuperSpeed USB 5 Gbps (USB 3.2 Gen 1) Up to 15 W

*Up to 3 A on USB-C downstream port (with battery icon) with battery charging version-compliant devices or normal USB devices.
USB 3.2 Gen 1 (5 Gbps) upstream connector

Pin number

Signal name

1

VBUS

2

D-

3

D+

4

GND

5

StdB_SSTX-

6

StdB_SSTX+

7

GND_DRAIN

About your monitor | 25

Pin number

Signal name

8

StdB_SSRX-

9

StdB_SSRX+

Shell Shield

USB 3.2 Gen 1 (5 Gbps) downstream connector

Pin number

Signal name

1

VBUS

2

D-

3

D+

4

GND

5

StdA_SSRX-

6

StdA_SSRX+

7

GND_DRAIN

8

StdA_SSTX-

9

StdA_SSTX+

Shell Shield

USB Type-C connector

Pin number A1 A2 A3 A4 A5 A6

Signal name GND TX1+ TX1VBUS CC1 D+

26 | About your monitor

Pin number B1 B2 B3 B4 B5 B6

Signal name GND TX2+ TX2VBUS CC2 D+

Pin number A7 A8 A9 A10 A11 A12
USB ports

Signal name D-
SBU1 VBUS RX2RX2+ GND

Pin number B7 B8 B9 B10 B11 B12

Signal name D-
SBU2 VBUS RX1RX1+ GND

Port

Location

1 x Type-B upstream

Rear

2 x Type-A downstream

Rear

1 x Type-A downstream

Bottom

1 x Type-C downstream

Bottom

Power charging port – the port with icon; supports up to 3 A fast-charging capability if the device is BC1.2 compatible

NOTE: SuperSpeed USB 5 Gbps (USB 3.2 Gen 1) functionality requires a SuperSpeed USB 5 Gbps (USB 3.2 Gen 1)-capable computer.
NOTE: The USB ports on the monitor work only when the monitor is turned on or in Standby mode. If you turn off the monitor and then turn it on, the attached devices may take a few seconds to resume normal functionality.
Plug-and-Play capability
You can connect the monitor to any Plug-and-Play compatible computer. The monitor automatically provides the computer with its Extended Display Identification Data (EDID) using Display Data Channel (DDC) protocols so that the computer can configure itself and optimize the monitor settings. Most monitor installations are automatic; you can select different settings as required. For more information about changing the monitor settings, see Operating the monitor.

About your monitor | 27

QD-OLED monitor quality and pixel policy
During the QD-OLED monitor manufacturing process, it is not uncommon for one or more pixels to become fixed in an unchanging state which are hard to see and do not affect the display quality or usability. For more information on Dell Monitor Quality and Pixel Policy, see www.dell.com/pixelguidelines.
Ergonomics
CAUTION: Improper or prolonged usage of keyboard may result in injury.
CAUTION: Viewing the monitor screen for extended periods of time may result in eye strain. For comfort and efficiency, observe the following guidelines when setting up and using your computer workstation: · Position your computer so that the monitor and keyboard are directly in
front of you as you work. Special shelves are commercially available to help you correctly position your keyboard. · To reduce the risk of eye strain and neck, arm, back, or shoulder pain from using the monitor for long period, we recommend you to: 1. Set the distance of the screen between 20 to 28 in. (50 – 70 cm) from
your eyes. 2. Blink frequently to moisten your eyes or wet your eyes with water after
prolonged usage of the monitor. 3. Take regular and frequent breaks for 20 minutes every two hours. 4. Look away from your monitor and gaze at a distant object that is 20 feet
away for at least 20 seconds during the breaks. 5. Perform stretches to relieve tension in the neck, arm, back, and shoulders
during the breaks. · Ensure that the monitor screen is at eye level or slightly lower when you are
sitting in front of the monitor. · Adjust the tilt of the monitor, its contrast, and brightness settings. · Adjust the ambient lighting around you (such as overhead lights, desk
lamps, and the curtains or blinds on nearby windows) to minimize reflections and glare on the monitor screen. · Use a chair that provides good lower-back support. · Keep your forearms horizontal with your wrists in a neutral, comfortable position while using the keyboard or mouse. · Always leave space to rest your hands while using the keyboard or mouse.
28 | About your monitor

· Let your upper arms rest naturally on both sides. · Ensure that your feet are resting flat on the floor. · When sitting, make sure that the weight of your legs is on your feet and not
on the front portion of your seat. Adjust your chair’s height or use a footrest if necessary, to maintain a proper posture. · Vary your work activities. Try to organize your work so that you do not have to sit and work for extended periods of time. Try to stand or get up and walk around at regular intervals. · Keep the area under your desk clear of obstructions and cables or power cords that may interfere with comfortable seating or present a potential trip hazard.
Monitor screen at or below eye level
Monitor and keyboard positioned directly in front of the user
Wrists relaxed and flat
Feet flat on the floor
About your monitor | 29

Handling and moving your display
To ensure that the monitor is handled safely when lifting or moving it, follow these guidelines:
· Before moving or lifting the monitor, turn off your computer and the monitor.
· Disconnect all cables from the monitor. · Place the monitor in the original box with the original packing materials. · Hold the bottom edge and the side of the monitor firmly without applying
excessive pressure when lifting or moving the monitor.
· When lifting or moving the monitor, ensure the screen is facing away from you and do not press on the display area to avoid any scratches or damage.
· When transporting the monitor, avoid any sudden shock or vibration to it.
30 | About your monitor

· When lifting or moving the monitor, do not turn the monitor upside down while holding the stand base or stand riser. This may result in accidental damage to the monitor or cause personal injury.
Maintenance guidelines
Cleaning your monitor CAUTION: Read and follow the Safety instructions before cleaning the monitor. WARNING: Before cleaning the monitor, unplug the monitor power cable from the electrical outlet.
For best practices, follow the instructions in the list below when unpacking, cleaning, or handling your monitor:
· Use a clean cloth that is slightly dampened with water to clean the stand assembly, the screen, and the chassis of your Dell monitor. If available, use a screen-cleaning tissue or solution suitable for cleaning Dell monitors.
· After cleaning the surface of the table, ensure that it is thoroughly dry and free from any moisture or cleaning agent before placing your Dell monitor on it.
· Using available dry cloth, gently wipe the film surface in one direction at a time to remove stains and dust.
About your monitor | 31

CAUTION: Do not use detergents or other chemicals such as benzene, thinner, ammonia, abrasive cleaners, alcohol, or compressed air.
CAUTION: Using chemicals for cleaning may cause changes in the appearance of the monitor, such as color fading, milky film on the monitor, deformation, uneven dark shade, and peeling of screen area.

Do use Don’t use

Cleaner · Filtered or distilled water · Neutral or alkali detergent (for example, dish soap) with water · LCD/LED screen cleaner (without Acetone) · Toluene/Acetone/Solvent · Common glass cleaner · Household cleaning products · Abrasive cleaning solution · Cleaner containing hydrogen peroxide

WARNING: Do not spray the cleaning solution or even water directly on the surface of the monitor. Doing so will allow liquids to accumulate at the bottom of the display panel and corrode the electronics resulting in permanent damage. Instead, apply the cleaning solution or water to a soft cloth and then clean the monitor.
NOTE: Monitor damage due to improper cleaning methods and the use of benzene, thinner, ammonia, abrasive cleaners, alcohol, compressed air, detergent of any kind will lead to a Customer Induced Damage (CID). CID is not covered under the standard Dell warranty.
· If you notice white residual powder when you unpack your monitor, wipe it off with a cloth.
· Handle your monitor with care as a darker-colored monitor may get scratched and show white scuff marks more than a lighter-colored monitor.
· To help maintain the best image quality on your monitor, use a dynamically changing screen saver and turn off your monitor when not in use.

32 | About your monitor

Setting up the monitor

Attaching the stand
NOTE: The stand assembly is not pre-installed when the monitor is shipped from the factory. NOTE: The following instructions are applicable only for the stand that was shipped with your monitor. If you are attaching a stand that you purchased from any other source, follow the setup instructions that are included with the stand. CAUTION: The following steps are important to protect your screen. Follow the instructions to complete the installation. 1. Remove the stand riser, stand base, and I/O cover from the packaging
cushion.
NOTE: The images are for the purpose of illustration only. The appearance of the package cushion may vary. 2. Align and place the stand riser on the stand base. 3. Open the screw handle at the bottom of the stand base and turn it
clockwise to secure the stand assembly. 4. Close the screw handle.
Setting up the monitor | 33

5. Open the protective cover on the monitor to access the VESA slot on the display back-cover.
NOTE: Before attaching the stand assembly to the display, ensure that the front plate flap is fully opened to allow space for assembly. 6. Carefully insert the tabs on the stand riser into the slots on the display back-
cover and press down the stand assembly to snap it into place.
7. Hold the stand riser and lift the monitor carefully, then place it on a flat surface.
CAUTION: Hold the stand riser firmly when lifting the monitor to avoid any accidental damage. 34 | Setting up the monitor

8. Lift the protective cover from the monitor.
9. Connect the power cable to the monitor. 10. Route the power cable through the cable-management slot on the stand
and through the cable-management clips behind the display.
11. Connect the required cables to the monitor, such as DisplayPortDisplayPort cable, USB-C-DisplayPort cable, HDMI cable, USB 3.2 Gen 1 (5 Gbps) upstream and downstream cables, and so on.
NOTE: The HDMI cable and the USB 3.2 Gen 1 (5 Gbps) downstream cables are not shipped with your display and sold separately. NOTE: Dell monitors are designed to work optimally with the Dellsupplied cables inside the box. Dell does not guarantee the video quality and performance if non-Dell cables are used.
Setting up the monitor | 35

12. Route the required cables through the cable-management slot on the stand.
NOTE: Route each cable neatly so that the cables are organized before the I/O cover is attached. CAUTION: Do not plug the power cable into the wall outlet or turn on the monitor until you are instructed to do so. NOTE: If you want to secure your monitor to a table using the Kensington lock, connect the Kensington lock cable to the Security-lock slot at this step. For more information about using the Kensington lock (sold separately), see the documentation that is shipped with the lock. The following image is for the purpose of illustration only. The appearance of the lock may vary.
36 | Setting up the monitor

13. Slide the tabs on the I/O cover into the slots on the display back cover until it snaps into place.
NOTE: Ensure that all cables pass through the I/O cover and cablemanagement slot on the stand riser.
Connecting the computer
WARNING: Before you begin any of the procedures in this section, follow the Safety instructions. NOTE: Do not connect all the cables to the computer at the same time. NOTE: The images are for the purpose of illustration only. The appearance of the computer may vary. 1. Connect the other end of the DisplayPort-DisplayPort/USB-C-
DisplayPort/HDMI cable to your computer. 2. Connect the other end of the USB 3.2 Gen 1 upstream cable to an
appropriate USB 3.2 Gen 1 port on your computer. 3. Connect the USB peripherals to the SuperSpeed USB 5 Gbps (USB 3.2
Gen 1) downstream ports at the bottom of the monitor. 4. Plug the power cables of your computer and monitor into a wall outlet. 5. Turn on the monitor and the computer.
If your monitor displays an image, installation is complete. If it does not display an image, see Common problems.
Setting up the monitor | 37

Connecting the DisplayPort (DP to DP) cable Connecting the USB-C to DP cable
NOTE: Connect the USB-C end of the cable to the computer. Connecting the HDMI cable (optional)
38 | Setting up the monitor

Removing the monitor stand
NOTE: To prevent scratches on the screen when removing the stand, ensure that the monitor is placed on a soft surface and handle it carefully. NOTE: The following steps are specifically for removing the stand that is shipped with your monitor. If you are removing a stand that you purchased from any other source, follow the setup instructions that are included with the stand. To remove the stand: 1. Turn off the monitor. 2. Disconnect all the cables from the computer. 3. Place the monitor on a soft cloth or cushion. 4. Carefully slide and remove the I/O cover from the monitor.
5. Disconnect the cables from the monitor and slide them out through the cable-management slot on the stand riser.
Setting up the monitor | 39

6. Press and hold the stand release button at the back of the display. 7. Lift the stand assembly up and away from the monitor.
40 | Setting up the monitor

VESA wall mounting (optional)
NOTE: Use M4 x 10 mm screws to connect the monitor to the wallmounting kit. Refer to the instructions that come with the VESA-compatible wall-mounting kit. 1. Place the monitor panel on a soft cloth or cushion on a stable flat surface. 2. Remove the monitor stand. (See Removing the monitor stand.) 3. Use a Phillips crosshead screwdriver to remove the four screws securing the
plastic cover. 4. Attach the mounting bracket from the wall-mounting kit to the monitor. 5. Mount the monitor on the wall. For more information, see the
documentation that shipped with the wall-mounting kit. NOTE: For use only with UL or CSA or GS-listed wall mount bracket with minimum weight or load bearing capacity of 17.20 kg.
Setting up the monitor | 41

Operating the monitor

Turn on the monitor
Press the power button to turn on the monitor.
Using the joystick
Use the joystick at the bottom of the monitor to make On-Screen Display (OSD) adjustments.

1. Press the joystick or move it back/left/right to launch the Menu Launcher.

2. Move the joystick forward/back/left/right to toggle through the options.

3. Press the joystick again to confirm the settings and exit.

Joystick

Description

· When the OSD menu is on, press the joystick to confirm the selection or save the settings.

· When the OSD menu is off, press the joystick to launch the Menu Launcher. See Accessing the Menu Launcher.

42 | Operating the monitor

Joystick

Description
· For 4-way (left, right, forward, and back) directional navigation.
· Toggles through the menu items. · Increases or decreases the parameters of selected menu item.
Selects and enters the submenu.

Returns to the upper-level menu or exits from the current menu.

By default, when the OSD menu is off, moving the joystick towards you will toggle through the preset options of AlienVision Toggle List and Off.
Using the On-Screen Display (OSD) menu
Accessing the Menu Launcher
When you move or press the joystick, the Menu Launcher appears at the bottom center of the screen, allowing you to access the OSD menu and shortcut functions. To select a function, move the joystick.

The following table describes the Menu Launcher functions:

Label

Icon

Description

1

To launch the OSD main menu, see Accessing

the menu system.

Menu

Operating the monitor | 43

Label 2
3

Icon

Description

When you move the joystick to the left or right to toggle through the shortcut functions, the selected item will be highlighted and shifted to the center position. Press the joystick to enter its submenu and make adjustments by moving the joystick.

· Preset Modes: To choose a preferred color mode from the list of preset modes.

· Dark Stabilizer: To access the Dark Stabilizer adjustment slider.

· AlienVision: To choose a preferred display mode for gameplay or turn off AlienVision.

· Brightness/Contrast: To access the Shortcut functions adjustment sliders of brightness and contrast.
· Input Source: To choose an input source from the list of video signals that may be connected to your monitor.

NOTE: You can set your preferred shortcut keys. For more information, see Personalize.

To exit the Menu Launcher.

Exit
When the Menu Launcher is on, the OSD Status Bar appears at the top in the center of the screen, displaying the current settings of some OSD functions.

Normally, Panel Health displays a green dot. When a yellow dot is displayed, Pixel Refresh is suggested to be performed; when a red dot is displayed, it indicates that the monitor has been used for 9000 hours without performing Panel Refresh. For more information, see OLED Panel Maintenance.
44 | Operating the monitor

Accessing the menu system
After you change the settings, press the joystick to save the changes before proceeding to another menu or exiting the OSD menu.
NOTE: To exit the current menu item and return to the previous menu, move the joystick to the left.

Icon Menu and submenu

Description

Game

Use this menu to personalize your visual gameplay experience.

Preset Modes Allows you to choose a preset color mode or create your own color modes.
· Standard: Loads the monitor’s default color settings. This is the default preset mode. Operating the monitor | 45

Icon Menu and submenu

Description

Preset Modes · FPS: Loads color settings ideal for First-Person Shooter (FPS) games.

· MOBA/RTS: Loads color settings ideal for Multiplayer Online Battle Arena (MOBA) and RealTime Strategy (RTS) games.

· RPG: Loads color settings ideal for Role-Playing Games (RPG).

· SPORTS: Loads color settings ideal for sports games.

· Creator: Allows you to set Color Space to sRGB or DCI-P3 and adjust the Gamma level (between 1.8
and 2.6).

· Game 1/Game 2/Game 3: Enables you to customize the settings of Gain, Offset, Hue, Saturation, and Dark Stabilizer for your gaming needs.

· Warm: Presents colors at lower color temperatures. The screen appears warmer with a red/yellow tint.

· Cool: Presents colors at higher color temperatures. The screen appears cooler with a blue tint.

· Custom Color: Enables you to manually adjust the color settings. Use the joystick to adjust Gain, Offset, Hue, and Saturation to create your own preset color
modes.

NOTE: The feature is disabled when Console Mode is on.

NOTE: The feature is disabled when Smart HDR is activated and HDR content is displayed.

46 | Operating the monitor

Icon Menu and submenu

Description

Game Enhance The feature offers three functions to enhance your

Mode

gameplay experience.

· Off: To disable the functions under Game Enhance Mode.
· Timer: To disable or enable the timer at the upper left corner of the display. The timer shows the time elapsed since the game starts. Select an option from the time-interval list to keep you aware of the remaining time.
· Frame Rate: To display the current frames per second when playing games. The higher the rate, the smoother the motion appears.
· Display Alignment: To help ensure the perfect alignment of the video contents from multiple displays. Pressing the joystick again will exit the Display Alignment mode.

Operating the monitor | 47

Icon Menu and sub menu

Description

Dark Stabilizer The feature improves the visibility in the dark gaming scenarios. The higher the value (between 0 to 3), the better visibility in the dark area of the display image.

NOTE: The feature is disabled when Smart HDR is activated and HDR content is displayed. Console Mode Adjusts Console Mode to On/Off, Color, Gamma, or Source Tone Map. Activating the feature gives the best gaming experience when playing console games. For more information, see Console mode (HDMI only). · On/Off: Select to disable the functions under Console Mode. · Color: RGB default 100, and this mode can adjust RGB from 0 – 100. · Gamma: Gamma default is at center 2.2. Selecting this feature enables you to manually adjust Gamma from 1.8 – 2.6. · Source Tone Map: Select to allow the HDR content to be tone mapped by the source device. NOTE: Console Mode is only for HDMI. Preset modes are not available when Console Mode is turned “On”.
48 | Operating the monitor

Icon Menu and submenu

Description

AlienVision

AlienVision provides a few display modes for gaming
scenarios. You can go through the options to see the preview. The default setting is Off.

· Night: Identifies the objects clearly in dark game scenes.
· Clear: Cleans up visual artifacts to enhance the clarity in the daytime scenes.
· Bino: This feature allows you to zoom in on distant objects like a telescope.
· Chroma: Applies dynamic heatmaps in various scenes to help distinguish game objects from the background.
· Crosshair: Assists in aiming and predictive aiming with markings. Displays the crosshair throughout the game, helping improve aiming in the heat of the game. NOTE: More AlienVision options are available by using Alienware Command Center (AWCC).
Operating the monitor | 49

Icon Menu and submenu

Description

Hue

This feature can shift the color of the video image to

green or purple. This is used to adjust the desired flesh-

tone color.

Use the joystick to adjust the hue level from 0 to 100.

Higher levels increase the green shade of the video image, while lower levels increase the purple shade of the video image.

NOTE: This feature is available only when you select FPS, MOBA/RTS, SPORTS, or RPG preset mode.

Saturation

This feature can adjust the color saturation of the video image.
Use the joystick to adjust the saturation level from 0 to 100.
Higher levels increase the colorful appearance of the video image; while lower levels increase the monochrome appearance of the video image.

NOTE: This feature is available only when you select FPS, MOBA/RTS, SPORTS, or RPG preset mode.

Reset Game Resets all settings under the Game menu to the factory defaults.

50 | Operating the monitor

Icon Menu and submenu

Description

Brightness/ Use this menu to activate Brightness/Contrast Contrast adjustment.

Brightness Contrast

Brightness adjusts the luminance of the backlight.
Move the joystick to adjust the brightness level (minimum 0/maximum 100).
NOTE: Manual adjustment of Brightness is disabled when Smart HDR is activated and HDR content is displayed.
Adjust Brightness first, and then adjust Contrast only if further adjustment is necessary.
Move the joystick to adjust the contrast level (minimum 0/maximum 100).
The Contrast feature adjusts the degree of difference between darkness and lightness on the monitor screen.
NOTE: Manual adjustment of Contrast is disabled when Smart HDR is activated and HDR content is displayed.

Operating the monitor | 51

Icon Menu and submenu

Description

Input Source Use this menu to select between the different video signals that may be connected to your monitor.

DP 1 DP 2 HDMI Auto Select Options for DP/HDMI
Reset Input Source

Select the DP 1 or DP 2 input when you are using the DisplayPort (DP) connector. Press the joystick to confirm the selection.
Select the HDMI input when you are using the HDMI connector. Press the joystick to confirm the selection.
Automatically scans for available input sources. Press the joystick to confirm the selection.
Allows you to set this feature to:
· Prompt for Multiple Inputs: Always displays the “Switch to DP/HDMI Video Input” message for you to choose whether to switch or not.
· Always Switch: Always switches to DP/HDMI video input (without asking) when the DisplayPort or HDMI cable is connected.
· Off: Never automatically switches to DP/HDMI video input when the DisplayPort or HDMI cable is connected.
Press the joystick to confirm the selection.
NOTE: This feature is disabled when Auto Select is set to Off.
Resets all settings under the Input Source menu to the factory defaults.

52 | Operating the monitor

Icon Menu and submenu

Description

AlienFX Lighting

Adjusts the LED light settings for the Alienware logo, number graphic, and Power button.

Before making any adjustments, select any or all of these 3 zones from the submenus. The following illustrations indicate the lighting zones.

Operating the monitor | 53

Icon Menu and submenu

Description

All Zones
Zone 1: Logo
Zone 2: Number

To specify an LED lighting color for the selected zone, select On, move the joystick to highlight Custom Color,
and press the joystick to enter its submenu.

Zone 3: Power Button

Then move the joystick to make a selection from the list of 20 available colors.

54 | Operating the monitor

Icon Menu and submenu

Description

The following table depicts the color number and the RGB codes used for the 20 LED colors.

No.

R

G

B

To turn off the light for All Zones/Zone 1: Logo/Zone 2: Number, select Off. For Zone 3: Power Button, you may specify to turn off the light when the monitor is in on or standby mode.
NOTE: These features are available only when Spectrum is disabled.
Operating the monitor | 55

Icon Menu and submenu

Description

Custom

It is a read-only menu. When you use Custom Color or Spectrum to make LED lighting adjustments, this menu status shows Off; when you make the LED lighting
adjustments through AlienFX application, the status shows On.

Spectrum

The default setting is Off. When you select On, the AlienFX lights of 3 zones glow and change colors in the sequence of the color spectrum: red, orange, yellow, green, blue, indigo, and violet.

Reset AlienFX Resets all settings under the AlienFX Lighting menu to Lighting the factory defaults.

56 | Operating the monitor

Icon Menu and submenu

Description

Display Use the Display menu to adjust the images.

Aspect Ratio
Input Color Format

Adjusts the image ratio to 16:9, Auto Resize, or 4:3.
NOTE: The feature is disabled when PIP/PBP is activated.
Allows you to set the video input mode to:
· RGB: Select this option if your monitor is connected to a computer or a media player that supports RGB output.
· YCbCr: Select this option if your media player supports only YCbCr output.

Sharpness

This feature can make the images look sharper or softer. Move the joystick to adjust the sharpness level from 0 to 100.

Operating the monitor | 57

Icon Menu and submenu

Description

Smart HDR

The Smart HDR (High Dynamic Range) feature enhances the display output by optimally adjusting contrast and the ranges of color and luminosity to resemble true-to-life visuals.

· Desktop: Suitable for using the monitor with a desktop computer.
· Movie HDR: Suitable for the playback of HDR video content.
· Game HDR: Suitable for playing HDR-compatible games. It displays more realistic scenes and makes the gaming experience immersive and entertaining.
· Custom Color HDR: Enables you to create your own HDR mode by adjusting the settings of Contrast, Hue, and Saturation.
· DisplayHDR True Black: Compliant with the DisplayHDR True Black standard, supporting a peak brightness of 400 cd/m2.
· HDR Peak 1000: Suitable for playing HDR content with a peak brightness of 1000 cd/m2.
You can disable Smart HDR by selecting Off. Press the joystick to confirm the selection.
58 | Operating the monitor

Icon Menu and submenu

Description

Smart HDR

NOTE: When activating and deactivating Smart HDR, a blank screen is expected (about 5 seconds). This is normal behavior as the monitor changes the display mode. Do not power cycle the monitor.

NOTE: When the monitor is processing HDR content, Preset Modes, Dark Stabilizer, Brightness, and Contrast are disabled.

NOTE: AW2725DF does not support HLG.

NOTE: The feature is disabled when PIP/PBP is activated.

Reset Display PIP/PBP

Resets all settings under the Display menu to the factory defaults.
This feature brings up a window displaying images from another input source.

Main Window
DP 1 DP 2 HDMI

DP 1

Sub-Window DP 2

HDMI

NOTE: In PBP mode, the images are displayed at the center of the split windows.

Operating the monitor | 59

Icon Menu and submenu

Description

PIP/PBP Mode Allows you to choose a PBP or PIP mode from the preset list, which provides different sizes and positions of the sub-window. The options are shown in graphic format, giving a quick understanding of various layout settings. Press the joystick to confirm the selection.

The default setting is Off.

PIP/PBP (Sub) Select between the different video signals that may be connected to your monitor for the PIP/PBP subwindow. Press the joystick to confirm the selection. NOTE: This feature is available only when the PIP/PBP mode is enabled.
60 | Operating the monitor

Icon Menu and submenu

Description

Video Swap Select to swap videos between the main window and sub-window in PIP/PBP mode.

NOTE: This feature is available only when the PIP/PBP mode is enabled.

Contrast (Sub) Select to adjust the contrast level of the picture in PIP/ PBP mode.
Move the joystick to adjust the contrast level from 0 to 100.

NOTE: This feature is available only when the PIP/PBP mode is enabled.

Menu

Use this menu to adjust the settings of the OSD, such as the languages of the OSD, the amount of time the menu remains on screen, and so on.

Language Transparency
Timer
Reset Menu

Sets the OSD display to one of the eight languages: English, Spanish, French, German, Brazilian Portuguese, Russian, Simplified Chinese, or Japanese.
Move the joystick to change the menu transparency (minimum 0/maximum 100).
Sets the length of time for the OSD to remain active after your last operation with the joystick.
Move the joystick to adjust the slider in 1 second increments, from 5 to 60 seconds.
Resets all settings under the Menu menu to the factory defaults.

Operating the monitor | 61

Icon Menu and submenu
Personalize

Description

Shortcut Key 1 Allows you to choose a feature from the provided list

Shortcut Key 2 Shortcut Key 3

and set it as a shortcut key. The list includes Preset Modes, Game Enhance Mode, Dark Stabilizer, AlienVision, Brightness/Contrast, Input Source,

Shortcut Key 4 Aspect Ratio, Smart HDR, PIP/PBP Mode, and Video

Shortcut Key 5 Swap. Press the joystick to confirm the selection.

AlienVision Toggle List

Select to specify the preferred modes for AlienVision shortcut function in the Menu Launcher and AlienVision 4-direction keys. Press the joystick again to select or not select the mode.

62 | Operating the monitor

Icon Menu and submenu

Description

AlienVision You can define the joystick movements for AlienVision

Key

preset modes; therefore, when you move the joystick in

AlienVision Key
AlienVision Key

any specified direction, a particular AlienVision mode is activated. If you select Toggle Preset, you can toggle through the modes specified in AlienVision Toggle List and the Off option.
By factory default, the AlienVision Key is enabled

AlienVision and set to Toggle Preset.

Key

USB Charging Allows you to enable or disable USB function during monitor standby mode.

Reset

Resets all settings under the Personalize menu to the

Personalization factory defaults.

Operating the monitor | 63

Icon Menu and submenu
Others

Description

Display Info DDC/CI

Select to display the monitor’s current settings.
DDC/CI (Display Data Channel/Command Interface) allows your monitor parameters (brightness, color balance, etc.) to be adjustable through the software on your computer. You can disable this feature by selecting Off.
Enable this feature for the best user experience and optimum performance of your monitor.

Operating the monitor

Icon Menu and submenu
OLED Panel Maintenance

Description

The feature prevents the screen from image retention by offering these functions: · Pixel Refresh: To reduce temporary image retention
on the screen, you can manually activate this function after using the monitor for a couple of hours. Alternatively, the function is activated automatically when you have used the monitor for 4 hours. The process takes approximately 6 to 8 minutes to complete.
NOTE: The power LED indicator blinks slowly in green during the refresh process.
NOTE: If the accumulated usage time exceeds 4 hours, Pixel Refresh will be automatically activated when the monitor goes into Standby mode or when you press the power button to turn off the monitor. · Panel Refresh: To prevent permanent image retention caused by static content when you use the monitor for 9000 hours, you can manually activate this function to refresh the pixels. Alternatively, the function is activated automatically when the accumulated usage time exceeds the factory default setting (9000 hours). The process takes approximately an hour to complete.
Operating the monitor | 65

Icon Menu and submenu
OLED Panel Maintenance

Description
NOTE: The power LED indicator blinks slowly in red during the refresh process.

NOTE: If the accumulated usage time exceeds 9000 hours, Panel Refresh will be automatically activated when the monitor goes into Standby mode or when you press the power button to turn off the monitor.

NOTE: To obtain a better performance of Panel Refresh, activate the function within a temperature range of 0°C to 45°C.

Firmware Displays the firmware version of your monitor.

Service Tag

Displays the Service Tag of your monitor. The Service Tag is a unique alphanumeric identifier that is required when you contact Dell technical support, access warranty information, search for latest drivers on Dell support website and so on.

Self-Diagnostic Use this feature to perform Screen Test or/and Fan Test, see Built-in diagnostics.

Reset Others Resets all settings under the Others menu to the factory preset values.

Factory Reset Resets all OSD settings to the factory defaults.

66 | Operating the monitor

Console mode (HDMI only)
Console Mode is designed with an excellent picture quality at a fast response time and a high frame rate of 120 Hz to give the best console game experience. It can support up to 4K resolution in this QHD monitor. Supported timing

Display mode
640 x 480 640 x 480 720 x 400 800 x 600 800 x 600 1024 x 768 1024 x 768 1152 x 864 1280 x 1024 1280 x 1024 1600 x 900 1920 x 1080 1920 x 1080 2560 x 1440 2560 x 1440 3840 x 2160 3840 x 2160

Horizontal frequency
(kHz)
31.47 37.50 31.47 37.88 46.88 48.36 60.02 67.50 63.98 79.98
60 67.50
135 88.79
183 112.50
135

Vertical frequency
(Hz)
59.94 75
70.08 60.32
75 60 75.03 75 60.02 75.03 60 60 120 59.95 120 50 60

Pixel clock

Sync

(MHz)

polarity

(Horizontal/

Vertical)

25.18

-/-

31.50

-/-

28.32

-/+

40

+/+

49.50

+/+

65

-/-

78.75

+/+

108

+/+

108

+/+

135

+/+

108

+/+

148.50

+/+

297

+/+

241.50

+/-

497.75

+/-

594

+/+

594

+/+

Operating the monitor | 67

OSD warning message When the monitor does not support a particular resolution mode, you see the following message:
This means that the monitor cannot synchronize with the signal that it is receiving from the computer. See Monitor specifications for the horizontal and vertical frequency ranges addressable by this monitor. The recommended resolution is 2560 x 1440.
NOTE: The message may be slightly different according to the connected input signal. You see the following message before the DDC/CI feature is disabled:
When you adjust the Brightness level above the default level for the first time, the following message appears:
NOTE: If you select Yes, the message will not appear the next time you change the Brightness setting.
68 | Operating the monitor

When you set Preset Modes to FPS, MOBA/RTS, or SPORTS for the first time, the following message appears:
NOTE: If you select No, the Brightness level will be changed to 75% for these Preset Modes. When you change the default setting of power saving features for the first time, such as Smart HDR or USB Charging, the following message appears:
NOTE: If you select Yes for either of the features mentioned above, the message will not appear the next time you change the settings of these features. When you perform a factory reset, the message will appear again. When the monitor goes into Standby mode, the following message appears:
NOTE: The message may be slightly different according to the selected input signal. Activate the computer and wake up the monitor to gain access to the OSD.
Operating the monitor | 69

The OSD functions only in the normal operation mode. If you press the joystick during the Standby mode, the following message will appear depending on the selected input:
NOTE: The message may be slightly different according to the connected input signal. Activate the computer and wake up the monitor to gain access to the OSD. If DP 1, DP 2, or HDMI input is selected and the corresponding cable is not connected, the following message will appear:
NOTE: The message may be slightly different according to the selected input signal. Activate the computer and wake up the monitor to gain access to the OSD. When Pixel Refresh is selected, the following message appears:
Once you select Yes, the monitor will be turned off and the refresh process will 70 | Operating the monitor

run automatically. The process takes approximately 6 to 8 minutes to complete. When Panel Refresh is selected or the cumulative usage time of the monitor is more than 9000 hours, the following message appears:
Select Proceed, and the refresh process will run automatically. The process takes approximately an hour to complete. If you press the power button during the process of running Pixel Refresh or Panel Refresh, the following message appears:
When Factory Reset is selected, the following message appears:
Operating the monitor | 71

When the built-in thermal sensor detects an abnormality, the following message appears every 30 minutes:

For more information, see Troubleshooting.
Locking the control buttons
You can lock the monitor control buttons to prevent access to the OSD menu and/or power button.
1. Move and hold the joystick forward/back/left/right for about 4 seconds until a pop-up menu appears.
2. Move the joystick to select one of the following options:

·

: The OSD menu settings are locked and not accessible.

·

: The power button is locked.

·

: The OSD menu settings are not accessible and the power button is locked.

3. Press the joystick to confirm the configuration.
To unlock, move and hold the joystick forward/back/left/right for about 4 seconds until a menu appears on the screen, and then select to unlock and close the pop-up menu.

72 | Operating the monitor

Setting the maximum resolution
NOTE: The steps may vary slightly depending on the version of Windows you have. To set the maximum resolution for the monitor: In Windows 8.1: 1. For Windows 8.1, select the Desktop tile to switch to classic desktop. 2. Right- click on the desktop and click Screen resolution. 3. If you have more than one monitor connected, ensure that you select
AW2725DF. 4. Click the Screen Resolution dropdown list and select 2560 x 1440. 5. Click OK. In Windows 10 and Windows 11: 1. Right-click on the desktop and click Display settings. 2. If you have more than one monitor connected, ensure to select
AW2725DF. 3. Click the Display Resolution dropdown list and select 2560 x 1440. 4. Click Keep changes. If you do not see 2560 x 1440 as an option, you must update your graphics driver to the latest version. Depending on your computer, complete one of the following procedures: If you have a Dell desktop or a laptop: · Go to www.dell.com/support, enter your service tag, and download the
latest driver for your graphics card. If you are using a non-Dell computer (laptop or desktop):
· Go to the support site for your non-Dell computer and download the latest graphics card drivers.
· Go to the graphics card’s website and download the latest graphic card drivers.
Operating the monitor | 73

Requirements to view or playback HDR content
(1) Through Ultra BluRay DVD or Game consoles Ensure the DVD player or Game console is HDR capable, such as Panasonic DMP-UB900 or PS5.
(2) Through a PC Ensure the graphics card used is HDR capable, i.e., it has an HDMI 2.1 (TMDS)(with HDR option) compliant port and HDR graphics driver is installed. HDR capable application program must be used, such as Cyberlink PowerDVD 17, Windows 10 Movies & TV app.
NOTE: To download and install the latest graphics driver that supports HDR content playback on your Dell desktop or laptop, see https://www.dell.com/support/drivers. NVIDIA For a full range of HDR capable NVIDIA graphics cards, see www.nvidia.com.
Ensure to download the driver that supports Full Screen Playback mode (e.g. PC games, UltraBluRay players), HDR on Win 10 Redstone 2 OS: 381.65 or later. AMD For a full range of HDR capable AMD graphics cards, see www.amd.com. Read the HDR driver support information and download the latest driver. Intel (Integrated Graphics) HDR capable processor: CannonLake or later
Suitable HDR player: Windows 10 Movies & TV app
Operating System (OS) with HDR support: Windows 10 Redstone 3
Driver with HDR support: see downloadcenter.intel.com for the latest HDR driver
NOTE: HDR playback through OS (e.g. playback of HDR in a window within desktop) requires Windows 10 Redstone 2 or later with an appropriate application program such as PowerDVD 17. Playing back protected content will require appropriate DRM software and/or hardware, e.g. Microsoft Playready. For support information, see https://www.support.microsoft.com.
74 | Operating the monitor

Using the tilt, swivel, pivot and height adjustment
NOTE: The following instructions are applicable only for the stand that was shipped with your monitor. If you are attaching a stand that you purchased from any other source, follow the setup instructions that were included with the stand. Tilt and swivel adjustment With the stand attached to the monitor, you can tilt and swivel the monitor for the most comfortable viewing angle.
NOTE: The stand assembly is not pre-installed when the monitor is shipped from the factory. Height adjustment NOTE: The stand extends vertically up to 110 mm. The following image illustrates how to extend the stand vertically.
Operating the monitor | 75

Pivot adjustment Before you rotate the display, ensure it is completely extended vertically and completely tilted up to avoid hitting the bottom edge of the monitor.
Rotate clockwise
76 | Operating the monitor

Rotate counterclockwise
NOTE: To use the Display Rotation function (Landscape versus Portrait view) with your Dell computer, you require an updated graphics driver that is not included with this monitor. To download the graphics driver, go to www.dell.com/support and see the Download section for Video Drivers for latest driver updates. NOTE: In the Portrait mode, you may experience performance degradation when using graphic-intensive applications such as 3D gaming.
Operating the monitor | 77

Adjusting the rotation display settings of your system
After you have rotated your monitor, you need to complete the procedure below to adjust the Rotation Display Settings of your system.
NOTE: If you are using the monitor with a non-Dell computer, you need to go to the graphics driver website or your computer manufacturer’s website for information on rotating the ‘contents’ on your display. To adjust the Rotation Display Settings: 1. Right-click on the desktop and click Properties. 2. Select the Settings tab and click Advanced. 3. If you have an AMD graphics card, select the Rotation tab and set the
preferred rotation. 4. If you have an NVIDIA graphics card, click the NVIDIA tab, in the left-
hand column select NVRotate, and then select the preferred rotation. 5. If you have an Intel graphics card, select the Intel graphics tab, click
Graphic Properties, select the Rotation tab, and then set the preferred rotation. NOTE: If you do not see the rotation option or it is not working correctly, go to www.dell.com/support and download the latest driver for your graphics card.
78 | Operating the monitor

Using AlienFXTM function
You can customize advanced features for your monitor through AlienFXTM in the Alienware Command Center (AWCC).
NOTE: If you have an Alienware Gaming desktop or laptop, you can directly access the AWCC. NOTE: For more information, see Alienware Command Center Online Help.
Prerequisites
Before installing the AWCC on a non-Alienware system: · Ensure that the OS of your computer is Windows 10 R3 or later. · Ensure your Internet connection is active. · If you want to adjust the lighting effects, make sure to connect the Alienware monitor and the computer with the supplied USB 3.2 Gen 1 (5 Gbps) upstream cable.
Installing AWCC through Windows update
1. When the monitor is first connected to a system where AWCC application is not installed, the application will be downloaded and installed on the system. The installation takes few minutes to complete.
NOTE: This process of downloading has dependency on the Internet connection. 2. Navigate to the program folder to ensure that the installation is successful.
Alternatively, you can find the AWCC application in the Start menu. 3. Connect your monitor to the system. 4. Restart OS. 5. Launch the AWCC.
NOTE: If you don’t see the monitor appears on the AWCC Dashboard screen, go to OS Settings windows, click on Apps then Installed apps, look for Alienware Command Center Package Manager to add the packages. 6. If the driver update is not responding in your computer, install AWCC from
the Dell Support website.
Using AlienFXTM function | 79

Installing AWCC from the Dell Support website
1. Visit Dell support site at www.dell.com/support/drivers, enter AW2725DF in the search box. You will be landed on the product support page.
2. Go to Drivers & Downloads. Download the latest version of the Alienware Command Center Application.
3. Navigate to the folder in which you saved the downloaded setup files. 4. Double-click the downloaded setup file and follow the on-screen
instructions to complete the installation.
Adjusting the lighting effects
1. Launch the AWCC application from the Start menu. 2. In the window of Dashboard view, click the monitor image of AW2725DF
to access the device view. 3. Select the LIGHTING panel. 4. Specify the lighting zone(s) in the preview window. 5. Select an effect from the LIGHTING EFFECT dropdown list and configure
the available options.
NOTE: The options displayed may vary depending on the lighting zone(s) and LIGHTING EFFECT you specified.
80 | Using AlienFXTM function

. Morph
The effect changes the light color into another through a seamless transition.

1. Pick a preferred color from the color palette or the list of PRESET COLORS. The selected color and its RGB color codes will be displayed in the right field. NOTE: To change the color, use the up and down arrow buttons beside the R/G/B boxes to edit the color codes. 2. To add the selected color to the list of YOUR COLORS for quick access in the future, click “+”. At most 12 colors can be added to the list. NOTE: To remove an existing color chip from the list, right-click on it. 3. Repeat the previous steps to specify COLOR 2 to be the ending light color. 4. Drag the BRIGHTNESS slider to adjust the brightness of the color. 5. Drag the TEMPO slider to adjust the transition speed. Pulse
   The effect makes the light flash with a short pause. 1. Pick a preferred color from the color palette or the list of PRESET COLORS. The selected color and its RGB color codes will be displayed in the right field. NOTE: To change the color, use the up and down arrow buttons beside the R/G/B boxes to edit the color codes. 2. To add the selected color to the list of YOUR COLORS for quick access in the future, click “+”. At most 12 colors can be added to the list. NOTE: To remove an existing color chip from the list, right-click on it. 3. Drag the BRIGHTNESS slider to adjust the brightness of the color. 4. Drag the TEMPO slider to adjust the pulsing speed.
   Using AlienFXTM function | 81

Color The lights will light in a single static color.
1. Pick a preferred color from the color palette or the list of PRESET COLORS. The selected color and its RGB color codes will be displayed in the right field.
NOTE: To change the color, use the up and down arrow buttons beside the R/G/B boxes to edit the color codes. 2. To add the selected color to the list of YOUR COLORS for quick access in
the future, click “+”. At most 12 colors can be added to the list.
NOTE: To remove an existing color chip from the list, right-click on it. 3. Drag the BRIGHTNESS slider to adjust the brightness of the color.
Breathing The effect makes the light change from bright to dim.
1. Pick a preferred color from the color palette or the list of PRESET COLORS. The selected color and its RGB color codes will be displayed in the right field.
NOTE: To change the color, use the up and down arrow buttons beside the R/G/B boxes to edit the color codes. 2. To add the selected color to the list of YOUR COLORS for quick access in
the future, click “+”. At most 12 colors can be added to the list.
NOTE: To remove an existing color chip from the list, right-click on it. 3. Drag the BRIGHTNESS slider to adjust the brightness of the color. 4. Drag the TEMPO slider to adjust the transition speed.
Spectrum The effect makes the light change in the sequence of spectrum: red, orange, yellow, green, blue, indigo, and violet. You can drag the TEMPO slider to adjust the transition speed.
NOTE: The option is available only when you select All Zones to make lighting adjustments.
Static Default Blue This effect makes the lights glow solid blue. You can drag the BRIGHTNESS slider to change the intensity of the color from strong to light.
NOTE: The option is available only when you select All Zones to make lighting adjustments.
82 | Using AlienFXTM function

Setting
1. Launch the AWCC application from the Start menu. 2. In the window of Dashboard view, click the monitor image of AW2725DF
to access the device view. 3. Select the SETTING panel to customize the following features: · Customization of AlienVision: To customize vision mode features. · Game configuration: To adjust advanced gaming features. · Display configuration: To adjust the brightness and contrast of the display. · PIP/PBP configuration: To display images from different video sources.
NOTE: When you save a Game Preset, only the settings for AlienVision and Game are stored.
Using AlienFXTM function | 83

Customization of AlienVision
1. Click the AlienVision menu. 2. Select a vision mode from the VISION ENGINE dropdown list.
· Night: Improves contrast and clarity during dark game scenes. · Clear: Improves and enhances the details and clarity in a day game scene. · Bino: Zoom in on distant objects like a telescope. · Chroma: Apply heatmap to differentiate game objects from the
background. · Crosshair: Assist in aiming the target during challenging battles.
NOTE: To view the AlienVision effects during features customization, toggle the PREVIEW switch to the ON state.
NOTE: Different product models may have different features supported.

Feature Size Sharpness

Zoom Transparency Position

Description
Drag the slider to enlarge the preview window or resume it to the default size.
NOTE: This feature is not available for Crosshair.
Drag the slider to adjust the sharpness level of the pictures in the preview window.
NOTE: This feature is not available for Crosshair and Bino.
Drag the slider to adjust the zoom ratio of the close-up window, which displays a zoomed-in view of the object.
NOTE: This feature is available only for Bino.
Drag the slider to adjust the transparency level of the close-up window.
NOTE: This feature is available only for Bino.
Select a preferred position for the close-up window from the dropdown list.
NOTE: This feature is available only for Bino.

84 | Using AlienFXTM function

Feature Heatmap

CROSSHAIR SETTINGS

Description
Select a heatmap effect from the dropdown list and apply it on the in-game objects in the preview window.
NOTE: This feature is available only for Chroma.
For Night, Clear, Bino, and Chroma modes, toggle the CROSSHAIR switch to turn on or off this feature.
· CROSSHAIR: Select a crosshair type that matches the gameplay from the dropdown list.
· CROSSHAIR COLOR MASK: Select a preferred crosshair color.
Choose a crosshair mask effect from the dropdown list:
· Static: The crosshair color remains unchanged throughout the gameplay session.
· Adaptive: When the crosshair is not visible with the background color, it automatically changes to a contrasting color. The crosshair color will remain unchanged until it becomes invisible with the background.
· Dynamic: The crosshair color changes dynamically depending on the background color.
NOTE: The contrasting colors complement each other, such as white to black, red to cyan, green to magenta, and blue to yellow.

Toggle list
In the TOGGLE LIST section, you can select at least one or more vision engines to set up the AlienVision toggle list. You can toggle through the list during gameplay. You can set a shortcut key to easily switch between vision engines selected in the toggle list.

Game configuration
Click the Game button to enhance your gameplay experience by using the provided features.

Feature Dark Stabilizer Game Enhance Mode

Description Refer to Dark Stabilizer. Refer to Frame Rate and Timer.

Using AlienFXTM function | 85

NOTE: For a better experience, always update to the latest version of the AWCC application.
Display configuration Click the Display button to adjust the display settings.

Feature Brightness Contrast Preset Modes
Resolution/Refresh Rate

Description
Drag the sliders to make the adjustment. Refer to Brightness and Contrast.
NOTE: These features may be grayed out depending on the current HDR state.
Refer to Preset Modes.
NOTE: This feature is not available when HDR setting in the system is turned on and Smart HDR on the monitor is activated.
Allows you to change the settings of resolution and refresh rate of the system.
NOTE: This feature is disabled when you set to duplicate screen on multiple monitors.

PIP/PBP configuration
This feature allows you to display images from different video sources. When you toggle the PIP/PBP switch to the ON state, the options of preset PBP or PIP modes are displayed under the preview window, and you can select your preferred mode.

Feature Input Source Contrast (Sub) Video Swap Change PIP Position

Description
Select video inputs for your Main window and Sub window.
Drag the slider to adjust the contrast level of the picture in the Sub window.
You can define the shortcut keys to swap video inputs between the main window and sub window.
You can define the shortcut keys to toggle through different preset PIP or PBP modes.

86 | Using AlienFXTM function

Troubleshooting

WARNING: Before you begin any of the procedures in this section, follow the Safety instructions.
Self-test
Your monitor provides a self-test feature that allows you to check whether your monitor is functioning properly. If your monitor and computer are properly connected but the monitor screen remains dark, run the monitor self- test by performing the following steps:
1. Turn off both your computer and the monitor. 2. Unplug the video cable from the computer. 3. Turn on the monitor. A dialog box should appear on the screen, indicating that the monitor is working correctly and it is not receiving a video signal. While in self-test mode, the power LED remains blue (default color).
NOTE: The message may be slightly different according to the connected input signal. NOTE: This dialog box also appears during normal operation, if the video cable is disconnected or damaged. 4. Turn off your monitor and reconnect the video cable; then turn on both
your computer and the monitor. After performing the above steps, if the monitor displays no video output, then the problem may be with the graphics card or the computer.
Troubleshooting | 87

Built-in diagnostics
Your monitor has built-in diagnostic tools that help you determine if the screen abnormality or audible noise you are experiencing is an inherent problem with your monitor.

Screen test
To run the test: 1. Move or press the joystick to launch the Menu Launcher.

2. Move the joystick up to select

and open the Main Menu.

3. Move the joystick to navigate and select Others > Self-Diagnostic > Screen Test.
4. Ensure that the screen is clean (no dust particles on the surface of the screen).
5. Press the joystick to initiate the built-in diagnostics. A gray screen is displayed.
6. Observe if the screen has any defects or abnormalities.
7. Toggle the joystick once again until a red screen is displayed.
8. Observe if the screen has any defects or abnormalities.
Repeat steps 7 and 8 until the screen displays green, blue, black, and white colors. Note any abnormalities or defects.
The test is complete when a text screen is displayed. To exit, toggle the joystick control again.
If you do not detect any screen abnormalities upon using the built-in diagnostic tool, the monitor is functioning properly. Check the video card and computer.

88 | Troubleshooting

Fan test
To run the test: 1. Move or press the joystick to launch the Menu Launcher.

2. Move the joystick up to select

and open the Main Menu.

3. Move the joystick to navigate and select Others > Self-Diagnostic > Fan Test.
4. Select L1 to perform a 2-minute fan test. The fan speed of L1 is about 985 RPM.
Once the test is complete, your monitor resumes normal fan operation to prevent any damage.

Troubleshooting | 89

Common problems
The following table contains general information about common monitor problems that you might encounter and the possible solutions:

Common symptoms

What you experience

No video/power No picture LED off

No video/power No picture or no

LED on

brightness

Poor focus

Picture is fuzzy, blurry, or ghosting

Possible solutions
· Ensure that the video cable connecting the monitor and the computer is properly connected and secure.
· Verify that the power outlet is functioning properly using any other electrical equipment.
· Ensure that you have pressed the power button properly.
· Ensure that the correct input source is selected in the Input Source menu.
· Increase brightness and contrast controls in the Brightness/Contrast menu.
· Perform monitor self-test feature check.
· Check for bent or broken pins in the video cable connector.
· Run the built-in diagnostics. For more information, see SelfDiagnostic.
· Ensure that the correct input source is selected in the Input Source menu.
· Eliminate video extension cables.
· Reset the monitor to factory settings. For more information, see Factory Reset.
· Change the video resolution to the correct aspect ratio.

90 | Troubleshooting

Common symptoms Shaky/jittery video
Missing pixels
Stuck-on pixels
Brightness problems
Geometric distortion

What you experience

Possible solutions

Wavy picture or fine · Reset the monitor to factory settings.

movement

For more information, see Factory

Reset.

· Check environmental factors.

· Relocate the monitor and test in another room.

OLED screen has spots

· Cycle power On-Off.
· Pixel that is permanently off is a natural defect that can occur in OLED technology.

· For more information on Dell
Monitor Quality and Pixel Policy, see www.dell.com/pixelguidelines.

OLED screen has bright spots

· Cycle power On-Off.
· Pixel that is permanently off is a natural defect that can occur in OLED technology.

· For more information on Dell
Monitor Quality and Pixel Policy, see www.dell.com/pixelguidelines.

Picture too dim or too bright

· Reset the monitor to factory settings. For more information, see Factory Reset.

· Adjust brightness and contrast controls in the Brightness/Contrast
menu.

Screen not centered Reset the monitor to factory settings.

correctly

For more information, see Factory

Reset.

Troubleshooting | 91

Common symptoms Horizontal/ vertical lines
Synchronization problems
Safety related issues Intermittent problems

What you experience

Possible solutions

Screen has one or more lines

· Reset the monitor to factory settings. For more information, see Factory Reset.
· Perform monitor self-test feature check and determine if these lines also appear in self-test mode.

· Check for bent or broken pins in the video cable connector.

· Run the built-in diagnostics. For more information, see SelfDiagnostic.

Screen is scrambled · Reset the monitor to factory settings.

or appears torn

For more information, see Factory

Reset.

· Perform monitor self-test feature

check to determine if the scrambled

screen appears in self-test mode.

· Check for bent or broken pins in the video cable connector.

· Restart the computer in the safe mode.

Visible signs of smoke or sparks

· Do not perform any troubleshooting steps.
· Contact Dell immediately.

Monitor malfunctions · Ensure that the video cable

on and off

connecting the monitor to the

computer is connected properly and

is secure.

· Reset the monitor to factory settings. For more information, see Factory Reset.
· Perform monitor self-test feature check to determine if the intermittent problem occurs in selftest mode.

92 | Troubleshooting

Common symptoms

What you experience

Possible solutions

Missing color

Picture missing color · Perform monitor self-test feature check.

· Ensure that the video cable connecting the monitor to the computer is connected properly and is secure.

· Check for bent or broken pins in the video cable connector.

Wrong color

Picture color not good

· Reset all settings under the Game
menu to the factory defaults using Reset Game.

· Change the Input Color Format to RGB or YCbCr/YPbPr in the Display settings OSD.

· Run the built-in diagnostics. For more information, see SelfDiagnostic.

Wrong color in HDR mode

Color banding in the Try to lower down the frequency (DP:

pictures

2560 x 1440 at 60 Hz, HDMI: 2560 x

1440 at 60 Hz).

Screen image is too small

Image is centered on · Check the Aspect Ratio settings in

screen, but does not the Display menu OSD.

fill entire viewing area

· Reset the monitor to factory settings. For more information, see Factory

Reset.

Cannot adjust OSD does not

the monitor with appear on the

the joystick

screen

· Turn off the monitor, unplug the power cord, plug it back, and then turn on the monitor.

· Check whether the OSD menu is
locked. If yes, move and hold the
joystick forward/back/left/right for
4 seconds to unlock. For more information, see Locking the control buttons.

Troubleshooting | 93

Common symptoms

What you experience

Possible solutions

No input signal when user controls are pressed

No picture, the LED · Check the signal source. Ensure that

light is blue

the computer is not in the power

saving mode by moving the mouse

or pressing any key on the

keyboard.

· Check whether the signal cable is plugged in properly. Re-plug the signal cable if necessary.

· Reset the computer or video player.

The picture does The picture cannot · Due to different video formats

not fill the entire fill the height or

(aspect ratio), the monitor may

screen

width of the screen display in full screen.

· Run the built-in diagnostics. For more information, see SelfDiagnostic.

The displayed Display will freeze, pictures appear has black screen or incorrectly when display abnormal the DP/HDMI screen cable is connected through a USB-C adapter or dock to your laptop or desktop

Do not use a USB-C adapter or dock. Connect the DP/HDMI cable directly to your laptop or desktop.

94 | Troubleshooting

Common symptoms

What you experience

Possible solutions

Screen flickering There is some

· Use the native resolution of your

noticeable flickering monitor (2560 x 1440 at 60 Hz) or

in the displayed

higher refresh rate.

pictures

· If the variable refresh rate (VRR) of

your device is turned on, turn off

variable refresh rate (VRR).

· If you are using an NVIDIA graphics card and G-Sync is turned on, turn off G-Sync.

· If you are using an AMD graphics card and Free-Sync is turned on, turn off Free-Sync.

· Update the graphics card driver and firmware to the latest version.

· Change the cable connecting the monitor to the computer. A defective cable can cause the signal to break while being transmitted across the wire.

· Check the surroundings. Electromagnetic fields can cause screen flickering. If there is another device plugged into the same power strip as the monitor, try to remove it.

Image retention Faint shadow from · Set the screen to turn off after a few

from a static

the static image

minutes of screen idle time. These

image left on the displayed appears

can be adjusted in Windows Power

monitor for a on the screen

Options or Mac Energy Saver

long period of

setting.

time

· Alternatively, use a dynamically

Unevenness in Visible spots (bright changing screensaver.

luminance or color of the screen images

or dark) or lines or · Perform the function of Pixel

Mura appear on the Refresh or Panel Refresh. For more

screen

information, see OLED Panel

Maintenance.

Troubleshooting | 95

Common symptoms

What you experience

Possible solutions

In the HDR Peak The HDR Peak

· For displaying non-HDR content,

1000 mode, the 1000 mode is ideal such as Office applications, disable

displayed images for the HDR content the HDR display feature in Windows

are dimmer than with a peak

display settings.

they are in the brightness of 1000 · For displaying HDR videos or games

DisplayHDR nits. When

with a maximum peak brightness of

True Black mode displaying non-HDR 1000 nits, set Smart HDR to HDR

content, such as

Peak 1000.

browsers and editors, the

·

brightness level in

the HDR Peak 1000

mode is observed to

For displaying HDR videos or games
which meet the DisplayHDR 400 True Black standard, set Smart HDR to DisplayHDR True Black.

be lower as

compared to that in

the DisplayHDR

True Black mode

due to the luminance

control method of

OLED panels.

Pixel shifting occurs

The image on the Pixel shift is a function that moves the

screen moves slightly pixels of the screen to prevent image

sometimes.

retention on QD-OLED panels. It does

not influence your viewing experience.

Cannot select 10-bit color

Unable to select 10- · If your computer is equipped with

bit color from the

an NVIDIA graphics card, go to

connected computer NVIDIA control panel >

Resolutions > Output Color

Depth, select 10 bpc (bits per

color) from the Color Depth drop-

down menu, and click Apply.

· For your computer is equipped with an AMD graphics card, go to AMD RADEON PRO AND AMD FIREPRO SETTINGS > Display > Color Depth, and select 10 bpc
from the drop-down list.

96 | Troubleshooting

Common symptoms

What you experience

Possible solutions

Cannot adjust Unable to configure Ensure that the supplied USB 3.2

the lighting using the features under Gen 1 (5 Gbps) upstream cable is

AWCC

LIGHTING panel properly connected to your monitor

and computer.

Cannot adjust the gaming features using AWCC

No SETTING panel · Check whether the signal cable is plugged in properly. Re- plug the signal cable as necessary.
· Reboot your computer.

Product specific problems

Specific symptoms

What you experience

Abnormal

An error message

thermal behavior appears on the

screen

Possible solutions
· Ensure that the monitor vents are not blocked.
· Use the compressed air to clear the dust particles or dirt from the vents.
· Refresh/update the monitor firmware.
· Contact Dell for support.

Troubleshooting | 97

Universal Serial Bus (USB) specific problems

Specific symptoms

What you experience

Possible solutions

USB interface is USB peripherals

not working

are not working

· Check that your monitor is turned on.
· Reconnect the upstream cable to your computer.

· Reconnect the USB peripherals (downstream connector).

· Turn off and then turn on the monitor again.

· Reboot your computer.

· Some USB devices like external portable HDD require higher electric current; connect the device directly to the computer system.

SuperSpeed SuperSpeed USB · Check that your computer is

USB 5 Gbps 5 Gbps (USB 3.2 SuperSpeed USB 5 Gbps (USB 3.2

(USB 3.2 Gen 1) Gen 1) peripherals Gen 1)-compatible.

interface is slow working slowly or · Some computers have USB 3.2 and

not working at all

USB 2.0 ports. Ensure that the correct

USB port is used.

· Reconnect the upstream cable to your computer.

· Reconnect the USB peripherals (downstream connector).

· Reboot your computer.

Wireless USB Wireless USB

· Increase the distance between the

peripherals stop peripherals

USB 3.2 peripherals and the wireless

working when a responding slowly USB receiver.

USB 3.2 device or only working as · Position your wireless USB receiver as

is plugged in the distance

close as possible to the wireless USB

between

peripherals.

themselves and their receiver decreases

· Use a USB-extender cable to position the wireless USB receiver as far away as possible from the USB 3.2 port.

98 | Troubleshooting

Specific symptoms
Wireless USB mouse does not work properly

What you experience

Possible solutions

When plugged to Unplug the Wireless USB Mouse receiver one of the USB and re- plug it into one of the Quick ports on the rear Access USB ports at the bottom of the side of the monitor, monitor. the Wireless USB mouse lags or freezes during use

Troubleshooting | 99

Regulatory information

FCC notices (U.S. only) and other regulatory information
For FCC notices and other regulatory information, see the regulatory compliance website located at www.dell.com/regulatory_compliance.
EU product database for energy label and product information sheet
AW2725DF: https://eprel.ec.europa.eu/qr/1833147
100 | Regulatory information

Contacting Dell
To contact Dell for sales, technical support, or customer service issues, see www.dell.com/contactdell.
NOTE: Availability varies by country and product, and some services may not be available in your country. NOTE: If you do not have an active internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog.
Contacting Dell | 101

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