ASUS MB249C Zen Screen Portable Monitor User Guide
- June 16, 2024
- Asus
Table of Contents
ZenScreen MB249C
Portable Monitor
User Guide
MB249C Zen Screen Portable Monitor
Copyright © 2020 ASUSTeK COMPUTER INC. All Rights Reserved.
No part of this manual, including the products and software described in it,
may be reproduced, transmitted, transcribed, stored in a retrieval system, or
translated into any language in any form or by any means, except documentation
kept by the purchaser for
backup purposes, without the express written permission of ASUSTeK COMPUTER
INC. (“ASUS”).
Product warranty or service will not be extended if: (1) the product is
repaired, modified or altered, unless such repair, modification of alteration
is authorized in writing by ASUS; or (2) the serial number of the product is
defaced or missing.
ASUS PROVIDES THIS MANUAL “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS
OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OR CONDITIONS
OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL
ASUS, ITS DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS BE LIABLE FOR ANY INDIRECT,
SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES (INCLUDING DAMAGES FOR LOSS OF
PROFITS, LOSS OF BUSINESS, LOSS OF USE OR DATA, INTERRUPTION OF BUSINESS AND
THE LIKE), EVEN IF ASUS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES
ARISING FROM ANY DEFECT OR ERROR IN THIS MANUAL OR PRODUCT.
SPECIFICATIONS AND INFORMATION CONTAINED IN THIS MANUAL ARE FURNISHED FOR
INFORMATIONAL USE ONLY, AND ARE SUBJECT TO CHANGE AT ANY TIME WITHOUT NOTICE,
AND SHOULD NOT BE CONSTRUED AS A COMMITMENT BY ASUS. ASUS ASSUMES NO
RESPONSIBILITY OR LIABILITY FOR ANY ERRORS OR INACCURACIES THAT MAY APPEAR IN
THIS MANUAL, INCLUDING THE PRODUCTS AND SOFTWARE DESCRIBED IN IT.
Products and corporate names appearing in this manual may or may not be
registered trademarks or copyrights of their respective companies, and are
used only for identification or explanation and to the owners’ benefit,
without intent to infringe.
Notices
Federal Communications Commission Statement
This device complies with Part 15 of the FCC Rules. Operation is subject to
the following two conditions:
- This device may not cause harmful interference, and
- This device must accept any interference received including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
Canadian Department of Communications Statement
This digital apparatus does not exceed the Class B limits for radio noise
emissions from digital apparatus set out in the Radio Interference Regulations
of the Canadian Department of Communications.
This class B digital apparatus complies with Canadian ICES-003.
NOTE: This monitor is ENERGY STAR certified.
This product qualifies for ENERGY STAR® in the factory default (Home
configuration) setting. Changing the factory default settings or enabling
other features may increase power consumption that could exceed the limits
necessary to qualify for ENERGY STAR®. Refer to ENERGYSTAR.gov
(www.energystar.gov) for more information on the
ENERGY STAR® program.
Declaration of Conformity
This device complies with the requirements set out in the Council Directive on
the Approximation of the Laws of the Member States relating to Electromagnetic
Compatibility (2014/30/EU), Low-voltage Directive (2014/35/EU), ErP Directive
(2009/125/EC) and RoHS directive (2011/65/EU). This product has been tested
and found to comply with the harmonized standards for Information Technology
Equipment, these harmonized standards published under Directives of Official
Journal of the European Union.
WEEE Symbol Statement
This symbol on the product or on its packaging indicates that this product
must not be disposed of with your other household waste. Instead, it is your
responsibility to dispose of your waste equipment by handing it over to a
designated collection point for the recycling of waste electrical and
electronic equipment. The separate collection and recycling of your waste
equipment at the time of disposal will help to conserve natural resources and
ensure that it is recycled in a manner that protects human health and the
environment. For more information about where you can drop off your waste
equipment for recycling, please contact your local city office, your household
waste disposal service or the shop where you purchased the product.
**** AEEE yönetmeliğine uygundur
ASUS CONTACT INFORMATION
ASUSTeK Computer Inc.
Address
1F, No.15,
Lide Rd., Beitou Dist.,
Taipei City, 112
Telephone +886-2-2894-3447
Fax +886-2-2894-7798
E-mail [email protected]
Website http://www.asus.com.tw/
Technical Support
Telephone +86-21-38429911
ASUS Computer International (America)
Address 48720 Kato Rd, Fremont, CA 94538, USA
Fax +1-510-608-4555
Telephone +1-510-739-3777
Website http://usa.asus.com/
Technical Support
Telephone +1-812-282-2787 (English
Only)
+1-905-370-2787 (French Only)
Online Support http://support.asus.com/
ASUS Computer GmbH (Germany and Austria)
Address Harkortstr. 21-23
D-40880 Ratingen, Germany
Telephone +49-1805-010920
Website http://www.asus.de/
Online Contact http://www.asus.de/sales
Technical Support
Telephone +49-1805-010923
Support Fax +49-2102-959911
Online Support http://support.asus.com/
Safety information
- Before setting up this Portable Monitor, carefully read all the documentation that came with the package.
- To prevent fire or shock hazard, never expose this Portable Monitor to rain or moisture.
- Never try to open this Portable Monitor cabinet.
- Before using this Portable Monitor, make sure all cables are correctly connected and the power cables are not damaged. If you detect any damage, contact your dealer immediately.
- Avoid dust, humidity, and temperature extremes. Do not place this Portable Monitor in any area where it may become wet. Place this Portable Monitor on a stable surface.
- Never push objects or spill liquid of any kind into the slots on this Portable Monitor cabinet.
- If you encounter technical problems with this Portable Monitor, contact a qualified service technician or your retailer.
- DO NOT dispose of the product in fire
- DO NOT use monitor near heating equipment or in places where there is likelihood of high temperature
- Keep your monitor away from sharp objects
- DO NOT place objects on top of your monitor
WARNING
Restriction on Hazardous Substances statement (India) This product complies
with the “India E-Waste (Management) Rules, 2016” and prohibits use of Lead,
Mercury, Hexavalent Chromium, polybrominated biphenyls(PBBs) and
polybrominated diphenyl ethers(PBDEs) in concentration exceeding 0.1% by
weight in homogenous materials and 0.01% by weight in homogenous materials for
cadmium, except of exemptions listed in Schedule 2 of the Rule.
Care & cleaning
- Cleaning. Turn your monitor off and unplug the cable. Clean the monitor surface with a lint-free, non-abrasive cloth. Stubborn stains may be removed with a cloth dampened with mild cleaner.
- Avoid using a cleaner containing alcohol or acetone. Use a cleaner intended for use with the LCD. Never spray cleaner directly on the screen, as it may drip inside the monitor and cause an electric shock.
The following symptoms are normal with the monitor:
- You may find slightly uneven brightness on the screen depending on the desktop pattern you use.
- When the same image is displayed for hours, an afterimage of the previous screen may remain after switching the image. The screen will recover slowly or you can turn off the Power Switch for hours.
- When the screen becomes black or flashes, or cannot work anymore, contact your dealer or service center to fix it. Do not repair the screen by yourself!
Conventions used in this guide
WARNING: Information to prevent injury to yourself when trying to
complete a task.
CAUTION: Information to prevent damage to the components when trying to
complete a task.
IMPORTANT: Information that you MUST follow to complete a task.
NOTE: Tips and additional information to aid in completing a task.
Where to find more information
Refer to the following sources for additional information and for product and
software updates.
-
ASUS websites
The ASUS websites worldwide provide updated information on ASUS hardware and software products. Refer to http://www.asus.com -
Optional documentation
Your product package may include optional documentation that may have been added by your dealer. These documents are not part of the standard package. -
About Flicker
https://www.asus.com/Microsite/display/eye_care_technology/
Takeback services
ASUS recycling and takeback programs come from our commitment to the highest
standards for protecting our environment. We believe in providing solutions
for our customers to be able to responsibly recycle our products, batteries
and other components as well as the packaging materials. Please go to
http://csr.asus.com/english/Takeback.htm for detail recycling information in
different region.
Product information for EU energy
labelhttps://eprel.ec.europa.eu/qr/1403960
1 .1 Welcome!
Thank you for purchasing the ASUS ®Portable Monitor!
The latest ASUS Portable Monitor provides great portability and simplicity to
your daily life, enhancing both of your viewing experience and style.
1.2 Package contents
Check your package for the following items:
Portable Monitor
Quick Start Guide
Warranty Card
USB Type-C Cable
Power Cord
HDMI cable
Power Adapter
Monitor Arm
Partition hook kit
L-shaped Screwdriver
Screw
If any of the above items is damaged or missing, contact your retailer
immediately.
1.3 Monitor introduction
Front View and Charging Instructions
- HDMI port
- USB Type-C port
- Earphone – out Port
- DC-IN Port
IMPORTANT:
- Use only bundled power adapter and USB cable to charge your monitor. Using different power adapter and cable might bring potential damage to your device.
- For the best performance, please use power adapter for MB16AHG.
WARNING: The adapter may become warm to hot while in use. DO NOT cover the adapter and keep it away from your body while it is connected to a power source. If your device become unusual hot, disconnect the USB cable from your device and send the device including the power adapter and USB cable to an ASUS qualified service personnel
2.1 Adjusting the monitor
2.1.1 Using of handle
- You can adjust the monitor to the best Angle for you.
- The monitor’s Angle is between 12 and 60 degrees.
2.1.2 Using of hooks
- Adjust the hook and screw, and then lock it to the baffle.
- Hang the handle of the monitor on the hook.
You can adjust and lock the screws according to the thickness.
2.1.3 Locking bracket
- Secure the head of the support using an L-shaped screwdriver. And you can adjust the height by pinching the switch.
- Attach the bracket to the desktop.
- Attach the tripod to the head of the bracket.
2.1.4 Assembly bracket
- For optimal viewing, we recommend that you look at the full face of the monitor, then adjust the monitor to the angle that is most comfortable for you.
- Hold the stand to prevent the monitor from falling when you change its angle.
- Adjust the monitor follow the pictures for the most comfortable viewing for you.
It is normal that the monitor slightly shakes while you adjust the viewing angle.
2.2 Outline dimension
Unit: mm [inch]
2.3 Detaching the arm/stand
(for VESA wall mount)
- **** Avoid damaging the monitor surface. While detaching the monitor stand, always keep the monitor inside its paper packaging.
The detachable stand of this monitor is specially designed for VESA wall
mount.
To detach the arm/stand
- Push the locking clips inward to detach the monitor from the stand.
- Hold the monitor with both hands, tilt the base and slide it out.
- Detach the monitor from the stand/arm.
Remove the four screws and tripod from the rear cover to mount the monitor on the wall.
Use only the UL Listed Wall Mount Bracket with minimum weight/load 30 kg (Screw size: M4 x 10 mm).
3.1 OSD (On-Screen Display) menu
3.1.1 How to reconfigure
- Press the MENU button to activate the OSD menu.
- Press the and buttons to toggle between options in the Menu. As you move from one icon to another, the option name is highlighted.
- To select the highlighted item on the menu press the ****key.
- Press the and buttons to select the desired parameter.
- Press the ****key to enter the slide bar and then use the or buttons, according to the indicators on the menu, to make your changes.
3.1.2 OSD Function Introduction
1. Splendid
This function contains eight sub-functions that you can select for your
preference.
- Standard Mode: This is the best choice for document editing with SPLENDID™ Video Intelligence Technology.
- sRGB Mode: This is the best choice for viewing photos and graphics from PCs.
- Scenery Mode: This is the best choice for scenery photo displaying with SPLENDID™ Video Intelligence Technology.
- Theater Mode: This is the best choice for movie watching with SPLENDID™ Video Intelligence Technology.
- Game Mode: This is the best choice for game playing with SPLENDID™ Video Intelligence Technology.
- Night View Mode: This is the best choice for playing dark-scene game or watching dark-scene movie with SPLENDID™ Video Intelligence Technology.
- Reading Mode : This is the best choice for book reading.
- Darkroom Mode : This is the best choice for a weak ambient light environmen.
- In the Standard Mode, the Saturation, SkinTone, Sharpness, and ASCR functions are not user-configurable.
- In the sRGB, the Saturation, Color Temp., SkinTone, Sharpness, Brightness, Contrast and ASCR functions are not user-configurable.
- In the Reading Mode, the Saturation, SkinTone, Sharpness, ASCR, contrast, and Color Temp functions are not user-configurable.
2. Blue Light Filter
Adjust the energy level of blue light emitted from LED backlight.
-
Blue Light Filter: In this function, you can adjust the blue light filter from Min to max. Min: no changes；Max: The higher the level, the less blue light is scattered. When blue light filter is activated, the default settings of Standard Mode will be automatically imported. Besides maximum level, the brightness is user-configurable. Maximum is the optimized setting.
It is compliance with TUV low blue light certification*. The brightness function is not user configurable. -
When the user adjusts blue light filter bar to maximum level.
Please refer to the following to alleviate eye strains:
-
Users should take some time away from the display if working for long hours.
It is advised to take short breaks (at least 5 mins) after around 1 hour of continuous working at the computer. Taking short and frequent breaks is more effective than a single longer break. -
To minimize eye strain and dryness in your eyes, users should rest the eye periodically by focusing on objects that are far away.
-
Eye exercises can help to reduces eye strain. Repeat these exercises often. If eye strain continues please consult a physician. Eye exercises: (1) Repeating look up and down (2) Slowly roll your eyes (3) Move your eyes diagonal.
-
High energy blue light may lead to eye strain and AMD (Age-Related Macular Degeneration). Blue light Filter to reduce 70% (max.) harmful blue light to avoiding CVS (Computer Vision Syndrome).
3. Color
Select the image color you like from this function.
- Brightness: The adjusting range is from 0 to 100.
- Contrast: The adjusting range is from 0 to 100.
- Saturation: The adjusting range is from 0 to 100.
- Color Temp.: Contains three preset color modes (Cool, Normal, Warm) and User Mode.
- Skin Tone: Contains three color modes including Reddish, Natural, and Yellowish.
- In the User Mode, colors of R (Red), G (Green), and B (Blue) are user- configurable; the adjusting range is from 0 ~ 100.
4. Image
You can adjust the image Sharpness, Trace Free, Aspect Control, VividPixel,
ASCR, FreeSync and Shadow Boost from this main function.
- Sharpness: Adjusts the picture sharpness. The adjusting range is from 0 to 100.
- Trace Free: Speeds up the response time by Over Drive technology. The adjusting range is from lower 0 to faster 100.
- Aspect Control: Adjusts the aspect ratio to “Full”, “4:3”.
- VividPixel: ASUS Exclusive Technology that brings lifelike visuals for crystal-clear and detail-oriented enjoyment. The adjusting range is from 0 to 100.
- ASCR: Select ON or OFF to enable or disable dynamic contrast ratio function.
- FreeSync: It can allow a FreeSync supported graphics source to dynamically adjust display refresh rate based on typical content frame rates for power efficient, virtually stutter free and low-latency display update.
- Shadow Boost: Dark color enhancement adjust monitor gamma curve to enrich the dark tones in an image making dark scenes and objects much easier be found.
- 4:3 is only available when input resolution H:V < 16:9.
5. Input Select
Select the input source from HDMI or USB Type-C input signal.
6. System Setup
Adjusts the system configuration.
- Splendid Demo Mode: Activate the demo mode for the Splendid function.
- Volume: Adjusts the output volume level.
- GamePlus: The GamePlus Function provides a toolkit and creates a better gaming environment for users when playing different types of games. Particularly, Crosshair function is specially designed for new gamers or beginners interested in First Person Shooter (FPS) games. To active GamePlus:
- Press GamePlus Button to enter the GamePlus main menu.
- Activate Crosshair, Timer, FPS Counter or Display Alignment function.
- Press and to select and press to confirm the function needed.
- Crosshair/Timer/FPS Counter is movable by moving and .
QuickFit: contains three patterns: (1) Grid (2) Paper size (3)
Photo size.
- Grid pattern: Facilitates designers and users to organize content and layout on one page and achieve a consistent look and feel.
- Paper size: Provides users to view their documents in real size on the screen.
- Photo size: Provides photographers and other users to accurately view and edit their photos in real size on the screen.
- ECO Mode: Activate this ecology mode for power saving.
- OSD Setup: Adjusts the OSD Timeout, DDC/CI, and Transparency of the OSD screen.
- Language: Select OSD language. The selections are: English, French, German, Spanish, Italian, Dutch, Russian, Poland, Czech, Croatia, Hungary, Romania, Portugal, Turkey, Simplified Chinese, Traditional Chinese, Japanese, Korean, Persian, Thai, Indonesian and Ukraine.
- More: More related Settings.
- Back: Return to the previous menu.
- Key Lock: Disable all key functions. Pressing the button for more than five seconds to disable key lock function.
- Power Key Lock: To disable / enable power key.
- Information:Displays the monitor information.
- Power Indicator: Turn the power LED indicator on/off.
- All Reset: Selects “Yes” to revert all settings to the factory default mode.
7. Shortcut
Selecting this option allows you to set shortcut key.
Shortcut : User can
select from “Blue Light Filter” “Splendid”, “Brightness”, “Contrast”, “Color
Temp.”, “Volume”, “QuickFit”, “GamePlus” and set as shortcut key.
8. MyFavorite
Load/Save all settings on the monitor.
3.2 Specifications
Model|
MB249C
---|---
Panel Size| 23.8” (16:9, 39.62cm) wide screen
Resolution| 1920 x 1080
Brightness (Typ.)| 250 nits
Contrast (Typ.)| 1000:1
Display Colors| 16.7 M
Digital Input| DisplayPort™ Alt Mode for USB Type-C™ HDMI
Colors| Black
Power Consumption| ＜ 13 W
Operating Temp.| 5°C ~ 35°C
Operating Humidity| 20-90% RH
Speaker| 1W x 2
Phys. Dimension (WxHxD)| 539.34 x 711.36 x 302.18 mm
Box Dimension (WxHxD)| 600 x 426 x 124 mm
Net Weight (Esti.)| 4.84 kg
Gross Weight (Esti.)| 7.6 kg
Regulation Approvals| CE KCC BSMI EAC(CU) RCM VCCI J-Moss UkrSEPRO RoHS
WEEE Windows 7 & 8.1 & 10 WHQL ES8.0 ErP
MEPS CEL KCC E-Standby
Voltage Rating| 19V, 4.74A
Adapter| ASUS/ADP-90LE B100-240V~50/60Hz 1.5A 19V, 4.74A
*Specifications are subject to change without notice.
3.3 Troubleshooting (FAQ)
Problem
|
Possible Solution
---|---
Power LED is not ON| • Press the button to check if the monitor is in the ON
mode.
• Check if the Type-C and HDMI port connected to source of signal.
• Check if the signal source is ON.
The power LED lights blue and there is no screen image| • Check if the monitor
and the computer are in the ON mode.
• Make sure the USB Type-C and HDMI cable is properly connected between the
Portable Monitor and the computer.
• Inspect the signal cable and make sure none of the pins are bent.
• Connect the computer with another available monitor to check if the computer
is properly working.
Screen image is too light or dark| • Adjust the Brightness settings via the
button.
Screen image bounces or a wave pattern is present in the image| • Make sure
the USB Type-C and HDMI cable is properly connected between the Portable
Monitor and the computer.
• Move electrical devices that may cause electrical interference.
Screen image has color defects (white does not look white)| • Inspect the USB
Type-C and HDMI cable and make sure that none of the pins are bent.
3.4 Supported Timing List
PC Supported Primary Timing
Resolution
| H(KHz)| V(Hz)|
Pixel(MHz)
---|---|---|---
640×350, 70Hz| 31.469| 70.087| 25.175
640×480, 60Hz| 31.469| 59.94| 25.175
640×480, 67Hz| 35| 66.667| 30.24
640×480,72Hz| 37.861| 72.809| 31.5
640×480,75Hz| 37.5| 75| 31.5
720×400, 70Hz| 31.469| 70.087| 28.322
800×600,56Hz| 35.156| 56.25| 36
800×600,60Hz| 37.879| 60.317| 40
800×600,72Hz| 48.077| 72.188,| 50
800×600,75Hz| 46.875| 75| 49.5
832×624, 75Hz| 49.725| 74.551| 57.2832
1024×768,60Hz| 48.363| 60.004| 65
1024×768,70Hz| 56.476| 70.069| 75
1024×768,75Hz| 60.023| 75.029| 78.75
1152×864,75Hz| 67.5| 75| 108
1280×960,60Hz| 60| 60| 108
1280×1024,60Hz| 63.981| 60.02| 108
1280×1024,75Hz| 79.976| 75.025| 135
1280×720, 60Hz| 44.772| 59.855| 74.5
1280×800, 60Hz| 49.702| 59.81| 83.5
1366×768,60Hz| 47.712| 59.79| 85.5
1440×900,60Hz| 55.935| 59.887| 106.5
1680×1050,60Hz| 65.29| 59.954| 146.25
1920×1080, 60Hz| 67.5| 60| 148.5
1920×1080, 75Hz| 83.894| 74.975| 174.5
References
- Global Take Back Service | Resource Regeneration | Circular Economy | ASUS ESG website, ASUS ESG goal
- Homepage | ENERGY STAR
- ASUS Global
- ASUS Deutschland
- ASUS Eye Care Monitors