DAVEY 3367057 Salt Water Pool System Instruction Manual

June 16, 2024
DAVEY

Salt Water Pool System
Installation and Operating
Instructions

3367057 Salt Water Pool System

DAVEY 3367057 Salt Water Pool System -

WARNING: Failure to follow these instructions and comply with all applicable codes may cause serious bodily injury and/or property damage.
The installation of this product should be carried out by a person knowledgeable in swimming pool plumbing requirements following the installation instructions provided in this manual.
Please pass these instructions on to the operator of this equipment.

DAVEY 3367057 Salt Water Pool System - salt

Salt Water Pool System
Congratulations! You are now the proud owner of the advanced PoolFresh Salt Water Pool Sanitising System. Please read all information in this Manual carefully before installing or operating your PoolFresh System.

WARNING:

  1. This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.
  2. Children should be supervised to ensure that they don’t play with the appliance.
  3.  This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved.
  4. Children shall not play with the appliance.
  5. Cleaning and user maintenance shall not be made by children without supervision.
  6.  If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard.

PACKING LIST

Included with your PoolFresh system are the following items, please check the contents carefully prior to installing the system:

  1. Power Supply
  2.  Electrolytic Cell
  3. 2 x Barrel Union Sets
  4.  Flow Switch
  5. Blanking Cap Assembly
  6.  Earthing System Assembly
  7. Mounting kit

Please note product specifications are subject to change without notice. Please consult your Davey dealer if you have any queries regarding the above.

IMPORTANT NOTICE : A means of full disconnection must be incorporated into the fixed wiring in accordance to local wiring rules.

TYPICAL INSTALLATION

DAVEY 3367057 Salt Water Pool System - TYPICAL
INSTALLATION

To achieve best efficiency, the PoolFresh cell should be installed so turbulent water is limited as much as possible. When installing a 90° elbow before the cell’s inlet barrel union, ensure there’s equivalent to 5 x pipe diameter of straight pipe between the elbow and the union. That is, if the pipe diameter is 50mm, straight pipe entering the barrel union should be no less than 250mm in length. Isolation valves should also be installed no closer than 5 x pipe diameter from the inlet barrel union.

INSTALLATION INSTRUCTIONS FOR PoolFresh

INSTALLING THE POWER SUPPLY
Select a convenient well-ventilated location within one metre of filter equipment and mount the Power Supply vertically onto a post or wall 1.5 metres above ground level. The Power Supply should not be located within 3 meters of the pool water. Connect Power Supply into a suitable weatherproof outlet or an independent control box. The Unit must be kept away from acid and other chemical storage areas.
Acid and chemical vapours will corrode the electronics inside the Unit. It must also be kept away from heat sources. Good ventilation is necessary for correct operation (See installation diagram on page 14).
Two self-tapping screws and wall plugs have been provided for fast and simple installation. Use a 7mm masonry drill bit when fitting Power Supply to a brick or concrete wall. When mounting to a post drill pilot holes and fit screws provided. Once screws are in position simply hang chlorinator via bracket on back of Unit.
CONNECTING THE ELECTROLYTIC CELL TO THE POWER SUPPLY
The Power Supply is fitted with a flexible lead terminated with connectors. These must be correctly fitted to the connections on the underside of the Cell. Fit black connectors to the outer titanium rods. Fit the white connector the middle titanium rod. Ensure the connectors are tight when inserted.
Important: The Cell has to be connected as shown.
Note: The Cell is supplied with a paddle type flow switch, which is to be installed on the Cell as shown in the diagram on pages 6 and 7.

DAVEY 3367057 Salt Water Pool System - CONNECTING

IMPORTANT: The flow switch must be mounted with the highlighted arrow on top of the switch pointing in the direction of flow.
CONNECTING THE FLOW SWITCH TO THE POWER SUPPL Y
Join the connector on the flow switch and the connector on the cell cable together. They will clip together.

DAVEY 3367057 Salt Water Pool System - POWER SUPPLY

Note: The bolt and saddle clamp included, is for a connection to an independent earth.
IMPORTANT: Do not operate the unit with pool isolation valves closed as possible pressure buildup may cause the cell the break open. Such damage will not be covered under warranty. For valve use, refer to your pool installer/builder.

IMPORTANT INSTRUCTIONS FOR USE

  • To minimise the risk of gas build-up in the cell, you must ensure there is sufficient water flow through the cell when the unit is on and producing chlorine.
  • It is essential that your pool pump circulates sufficient water through the cell to completely fill the cell with water during the chlorination process. The minimum flow rate through the cell is 3.6m 3/hr.
  • Periodically check the paddle of the safety flow switch to ensure it is free to move back and forth.

DAVEY 3367057 Salt Water Pool System - switch

PRE – START UP PROCEDURE

Before operating your PoolFresh chlorinator ensure the following items have been added to your pool:

  • SALT – Load salt into the pool at a minimum rate of 40kg per 10,000 litres (0.4%). Connect vacuum system and slowly vacuum until salt dispersal is complete. Place vacuum head into deepest end of the pool and allow vacuum to continue for a further 2 or 3 hours. Salt should now be completely disolved.
  • CHLORINE – For a new pool installation that has not been chlorinated, add sufficient Chlorine (liquid or granular) to achieve a reading of 3 ppm (with a suitable test kit), or run the chlorinator system continuously for at least 24 hours or until a reading of 3 ppm is reached.
  • STABILISER – It is essential that pool stabiliser be added and maintained at the rate of 30 – 50 mg/l (30 – 50 ppm) at all times. Do not exceed 80 ppm. If you are using an ORP controller, the stabiliser level should not exceed 15ppm.

OPERATION OF PoolFresh SYSTEM

Cell Output is expressed as a percentage. Set the system control to the percentage output required and the unit will automatically adjust the cell output to the set level. The unit is fitted with an electronic control and warning system. This regulates the output of the unit to the preset maximum and changes cell polarity as indicated by the +/- LED indicator. This will alternate over a number of hours or days depending on how the unit is set to operate. The warning system consists of one Operation LED which will glow red or orange to indicate possible faults with the unit or damaging operating conditions.
CONTROL PANEL LAYOUT:

DAVEY 3367057 Salt Water Pool System- CONTROL PANEL

Once the salt level in the pool is correct the unit may be switched On. (Note: Once the unit starts there is a short time delay until the cell operates to ensure filtration system is primed with water) At this point the Operation LED should be Green; if red refer below. Once the unit is powered ON, some LEDs quickly ramp up to the last output set point. During normal operation, pressing the ↑ button increases the output set point and ↓ button decreases the output set point.
Each solid green LED represents 10% while the flashing green LED represents 5% increment. (e.g. Output LED 1-4 ON and 5 Flashing = 40% + 5% = 45%)
The RED or ORANGE Operation LED will indicate a number of different possible problem situations:

Operation LED Possible Problem Action
Orange LED Salt Level Below Minimum Add Salt
Cell is Calcified Clean Cell
Water temperature very cold Add salt to compensate for cold water
Red LED There is a problem with water flow Check pump / pipes for blockage

or damage.
Check that flow sensor is connected properly and in the right direction.

When the RED or ORANGE Operation LED indicates a fault, the output display will show the actual cell output to indicate level of chlorination under the fault condition. (e.g. if the ORANGE Operation LED is on and the output is showing 50% during the output duty cycle, that means the cell is only able to output 50% of the set output %).

PoolFresh SPECIAL FEATURES

SYSTEM CONTROL:
The System Control varies the amount of time the Cell operates during the filtration cycle.
The output duty cycle is controlled by a 10 minutes period cycle (e.g. Set point 40% = LED1, 2, 3 & 4 ON = 40% duty cycle = 4 minutes ON, 6 minutes OFF).
When the System Control is set to 0, the Cell will be OFF for the duration of the filtration cycle. When the System Control is set to 100%, the Cell will be ON for the duration of the filtration cycle.
To turn the Cell OFF, simply reduce the output % to 0%. This will be convenient for backwashing. To turn both power supply AND cell OFF, turn the ON/OFF to 0.
POLARITY FORWARD AND REVERSE (+/-):
These LEDs are used to check that the Cell current polarity is reversing. The forward direction is indicated by a solid ON +/- LED and reverse by a flashing +/- LED. The Cell will operate in one polarity for a number of hours so any change in these LEDs will happen slowly and depend on how the unit is operated.
LOW SALINITY INDICATION:
Your PoolFresh chlorinator is fitted with a number of protective systems including the Operation LED whose primary function includes Low Salinity Indicator. As the salt level in the pool decreases, the wear on the Cell increases. Although salt is not consumed in the Chlorination process, it is lost through splashing, back – washing and on bathers as they leave the pool. The salt level is also reduced by rain, which causes dilution. Salt is not lost to evaporation. As the salt level in the pool falls towards the minimum Operation LED will turn ORANGE. At this point the salt level should be increased by adding more pool of salt to reach 30006000ppm. The addition of salt should not affect the PoolFresh chlorinator as it is protected against overloads.
If no action is taken and the salt level continues to fall, damage to the system may result.
There are other factors that can cause the Unit not to work correctly:

  1. Heavy Rain – can cause very dilute pool water to pass over the Cell due to surface skimming.

  2. Scaled Cell – a scaled Cell will not draw as much electrical current as a clean Cell when first started.
    Refer Maintenance of Electrolytic cell below.

  3. Cold Water – cold pool water reduces the ability of a Cell to carry electrical current. Addition of salt can help compensate for cold water. We recommend to switch off the unit when water temperature is below 15ºC. Low temperatures can damage the cell.

  4.  Failing Cell – as the Cell ages there will come a time when the electrical current draw will drop. This can be compensated for with the addition of extra salt. A Cell is considered failed when it draws less than 80 % of maximum current.

Please note that the Low Salinity Indicator is not like T.D.S. meters, which are temperature compensated Scientific Instruments. The accuracy will be within 500ppm salinity and they are water temperature dependent, just as the Cell is.

SAFETY NOTICE

IMPORTANT NOTICE : Certain local electrical regulations state “If the supply cord is damaged, it must be replaced by a special cord available from the manufacturer or its service agent”

MAINTENANCE OF POWER SUPPLY
Little or no maintenance is normally required. However, it is essential that the wall or post to which the Unit is installed be sprayed (not the Unit itself) with a good surface type insect repellent periodically since penetration by insects may cause damage which is not covered by your warranty.
The back of the Unit has been designed as a heat sink. It is normal for this area to become very hot.
MAINTENANCE OF ELECTROLYTIC CELL
The cell is composed of precious materials, and although proper maintenance can prolong its life to the maximum, eventually the process of electrolysis will wear away its delicate coating, at which time it gradually ceases to produce chlorine.
Mineral salts and calcium (scale) are deposited on the outer and the inner plates as electrolysis takes place. This build up – will interfere with the flow of electrical current in the Cell and thus lowers sanitiser production. It is essential to inspect the Cell regularly and clean when necessary. The rate at which deposits will form on the cell plates differs with each pool and can be influenced by the following:

  • Calcium hardness of the water
  • Water Temperature
  • pH Control
  • Water which has been chlorinated with Calcium hypochlorite for an extended period
  • Calcium in the plaster surfaces of a concrete pool

Because these conditions vary so much, check the Cell at least weekly to begin with to see when either scale or a blue/green soapy substance appears on the plates. You will then be able to determine the cleaning cycle necessary for your pool (obviously more in summer). The intervals between cleaning could get longer to the point where cleaning is only necessary a few times each year. One exception is the use of bore water or ground water, in which case cleaning may always need to be as frequent as once a week.
NOTE: In areas with hard water, reverse polarity systems may require occasional manual cleaning.
The life of Davey electrolytic cells vary substantially from one installation to another due to variations in operating time, water quality and composition, system and cell maintenance. Please ensure that when cell replacement is necessary you use the correct genuine Davey replacement cell to match your system.
Refer to your local Davey dealer for the correct cell for your model.

TO CLEAN THE IN-LINE CELL
Ensure that the Power Supply is turned off – failure to do so may result in the pool pump turning on while the Cell is not in place. Disconnect the cell lead and flow switch from the Cell and remove the Cell from the pool return line by undoing the unions, taking care not to lose the o-rings.
METHOD

  1. Assemble a blanking cap from the supplied plug, o-ring and lock ring.
    DAVEY 3367057 Salt Water Pool System- METHOD

  2. Install the blanking cap onto the end of the Cell opposite the flow switch port.
    DAVEY 3367057 Salt Water Pool System- METHOD1

  3.  Secure the Cell in a vertical position with the blanking cap at the bottom, to catch any spills the Cell should be placed in an acid proof container.

  4. Add 50mL of HYDROCHLORIC ACID to 500mL of WATER in a suitable sized container; carefully pour the solution into the open end of the Cell.

  5. Alternatively step 4 can be carried out using an approved commercial cell cleaning solution.

  6. As the scale is being dissolved from the plates the solution will foam, when this foaming action has stopped the Cell is clean and the solution can be returned to the container for future use or discarded appropriately. NOTE: do not leave the acid solution in the Cell for more than ½ hour.

  7.  Rinse the Cell out with clean tap water by filling and draining a couple of times, check that all the scale deposits have been removed, repeat the cleaning process if necessary.

  8. Return the Cell to its position in the pipe work and re-connect the cell lead and flow switch.

NOTE: Always add acid to water, never add water to acid. Always wear eye protection and rubber gloves. Always clean the Cell in a well-ventilated area.
PoolFresh units are also fitted with a Thermal cutout to prevent overheating. If the temperature rises too high, power is automatically disconnected. The unit will resume operation when it cools down.

DAY TO DAY OPERATION

Four Prime rules must be observed if your unit is to give the best possible service:

  1. STABILISER
    FOR OUTDOOR USE
    The importance of pool stabiliser cannot be over – emphasised. It is essential in helping retain chlorine in your pool. Chlorine is rapidly dissipated by sunlight and the use of stabiliser will reduce this dissipation dramatically. Without stabiliser, it may be necessary to run the Unit for up to three times as long!
    Stabiliser should be added at the rate of 500 grams for every 10,000 litres of water. Stabiliser should be maintained at a level of 30 – 50 ppm. Before adding more stabilisers, have your pool water analysed at your pool shop to ensure that you do not add too much.
    If you use an ORP controller, the stabiliser should not exceed 15ppm.
    FOR INDOOR USE
    Stabiliser is NOT needed for indoor pools and as such should not be used.
    Please consult your local Davey Dealer for more information on stabilising your pool.

  2. pH AND TOTAL ALKALINITY
    A correct pH level must be maintained to prevent problems such as black spot, staining, cloudy water, etc. An incorrect pH level can damage the pool. Correct pH levels are as follows; Fibreglass – 7.0 to 7.4. Other pools – 7.2 to 7.6. If you allow the pH level to rise to 8.0 or above, the chlorine required could be as much as three times the normal amount. To lower the pH add HYDROCHLORIC ACID. To raise the pH levels add
    SODIUM BICARBONATE OR SODA ASH.
    Total Alkalinity should not be confused with pH, although the two are closely related. Total Alkalinity determines the speed and ease of pH change. It is measured in ppm – the ideal range is 80 – 150 ppm, or refer to your pool professional.
    You should use a test kit which includes a test for total Alkalinity. Low Total Alkalinity can cause unstable pH levels – i.e. an inability to keep the pH constant may cause staining, etching and corrosion of metals. High Total Alkalinity will cause constantly high pH levels.
    To lower add HYDROCHLORIC ACID (a little at a time). To raise add SODIUM BICARBONATE.

  3. SALT LEVELS
    The salt level MUST NEVER BE LESS THAN 3000 ppm (3g/l). The ideal operating salt level is 4500ppm (4,5 g/l). Operating the Unit with too little salt in the pool will cause damage to your Cell. For PoolFresh units salinity must not exceed 6000ppm.
    Salt is the essential element by which your Unit operates. Not enough salt means not enough chlorine – this simple rule governs the total operation of your PoolFresh chlorinator, and insufficient salt will damage your Cell.
    Low salt levels will destroy the coating on the cell’s Anode materials and will void all Warranty.
    The PoolFresh chlorinator has a built in warning system to minimise damage resulting from insufficient salt levels, however, the ultimate responsibility is on the owner to ensure adequate salt levels are maintained all year round.
    NOTE: Swimming pools contain water with a low level of salinity, free chlorine and other compounds. Any materials in contact with the pool water should be suitable for this environment.
    Davey Water Products SAS can not be held responsible for damages that occur to the materials of other products that come into contact with the water of the pool.

  4. RUNNING TIMES & CHLORINE PRODUCTION
    These instructions cover PoolFresh in residential use only.
    If you run your chlorinator for 24 hours a day, or for long periods, the Cell life will be reduced dramatically. It is important that the correct model chlorinator has been installed on your pool. (Consult your local Davey Dealer for more information).

The PoolFresh chlorinator must be run daily to generate sufficient chlorine to sanitise the pool. During Summer this is usually minimum eight hours per day, preferably in two periods – between 6.00 and 8.00am and between 5.00 and 11.00pm. Night time is preferable because chlorine dissipates rapidly in direct sunlight. If these running times are observed, and the Cell is functioning correctly, your pool will have sufficient chlorine when tested in the morning.
If the level is too low either longer running times are required or the output % needs to be increased. Harsh local conditions such as traffic pollution or windborne dust require different running times; in which case, seek advice from your pool shop. During Winter and Spring approximately 4 to 6 hours a day should provide enough chlorine. Without sufficient filtration/chlorination, your pool will never function correctly. ALWAYS
RUN THE FILTER WHEN SWIMMING IN THE POOL. In extremely hot weather or during periods of heavy bathing loads, the running time may need to be extended to 10 – 14 hours per day. In some cases you may find your chlorine level to be too high. To determine if this is the case, run your filter/chlorinator for the suggested times/chlorine production level and test your pool water on the morning after operation. If your chlorine test shows a high level of chlorine, either the running times can be reduced slightly, or the output % can be decreased. Test your chlorine level again the following morning at around the same time. If your chlorine level is still high, repeat the above process until the correct level is attained.
SUPER – CHLORINATION
Periodically, especially during extremely hot conditions, it may be necessary to boost the amount of chlorine in your pool in order to maintain absolute sanitation of the water. This can be achieved by adding either liquid or granulated chlorine. If granulated chlorine is added, the Cell must be checked regularly, since the additives from this product will clog the electrodes. Alternatively, extend the running time of your PoolFresh chlorinator.

GENERAL INFORMATION

RECOMMENDED POOL WATER CHEMISTRY

**POOL WATER BALANCE| ****Free Chlorine (ppm)| ****pH| ****Total Alkalinity TA (ppm)| ****Calcium Hardness (ppm)| ****Stabiliser – Cyanuric Acid (ppm)| ****Optimum Salt Level (ppm)**
---|---|---|---|---|---|---


I deal Reading/ Range

| 1 – 3| Concrete & Tiled Pools: 7.4-7.6 Other Surfaces 7.2-7.4|

Concrete & Tiled Pools – 80 – 120 Other Surfaces 125-150

| ****

Concrete & Tiled Pools – 200-275 Other Surfaces – 100-225

**** Add Calcium Chloride



Partially drain & refill pool with lower hardness water to dilute


Weekly

| 25 – 50 (max. 15ppm if using an ORP controller)


**** Add Cyanuric Acid



Partially drain & refill pool to dilute ****

Regularly

| **** 4500 – 6000


To Increase

| Increase output of chlorinator. Add chlorine. Increase filtration time.| Add buffer or soda ash (Sodium Carbonate)| Add Sodium Bicarbonate| Add Salt
**To Decrease| | ** Add Muriatic Acid| Add Muriatic Acid or Dry Acid| Partially drain & refill pool to dilute
Frequency of Testing| Weekly| Weekly| Weekly| Regularly

Algae – Microscopic forms of plant life which enter the pool by rain, wind and dust. There are numerous
varieties – some are free floating whilst others grow on walls and in cracks and come in different colours. Some are more resistant to chemical treatment than others.
Bacteria – The germs that contaminate your pool – generally introduced by swimmers, dust, rain storms and other elements.
Balanced Water – The correct ratio of mineral content and pH level that prevents pool water from beingcorrosive or scale forming.
Chloramines – Compounds formed when chlorine combines with nitrogen from urine, perspiration, etc. Chloramines cause eye and skin irritation, as well as unpleasant odours.
Chlorine Demand – The chlorine required to destroy germs, algae and other contaminants in the pool.
Chlorine Residual – The amount of chlorine remaining after chlorine demand has been satisfied. This is the reading obtained with your test kit.
Cyanuric Acid – Also known as stabiliser or conditioner. It reduces dissipation of chlorine by direct sunlight.
Only needed in outdoor pools
Liquid Acid – Chemical used to reduce the pH and total alkalinity in the pool water, and for cleaning chlorinator Cell.
ppm – An abbreviation for Parts Per Million the accepted measurement of chemical concentration in swimming pool water. I ppm- l mg/L.

WARNING:
Do not add Hydrogen Peroxide to pool water or through swimming pool hydraulic or sanitiser system. Use of Hydrogen Peroxide will void warranty on Davey products.

TROUBLE SHOOTING
No Chlorine Production – Check for:

  1. Main power outlet switched off or Chlorinator not connected to mains supply.
  2.  Chlorinator fuse blown
  3. Cell needs cleaning
  4. Filter needs backwashing
  5.  Flow Switch not connected or incorrectly installed
  6.  Running times incorrect
  7. Main house fuse blown
  8. Low / No flow from pump

Low Chlorine Production – Check for:

  1. Dirty Cell – clean if required
  2. Filter needs backwashing
  3.  Not set at correct production level/Cell failing
  4. Pool stabiliser too low or Salt level to low
  5. pH too high
  6.  Running times too short

SPARE PARTS

DAVEY 3367057 Salt Water Pool System - SPARE PARTS

**ITEM| ****NOTES| ****DESCRIPTION| QTY REQ’D| ****PART NO.**
---|---|---|---|---
1| | Front Flap grey| 1| 16281
2| | Decal| 1| 16285
3| | PCB LED board| 1| 16283
4| | ON/OFF switch| 1| 16289
5| | Circuit Breaker 3A| 1| 16280
6| | Transformer 180VA 20g| 1| 16284
6| | Transformer 108VA 8g| 1| 16286
7| | PCB power board| 1| 16282
8| | Cell Cable 8g| 1| 16287
8| | Cell Cable 20g| 1| 16288
9| | 8g replacement cell| 1| DILC8REP
9| | 20g replacement cell| 1| DESILC20REP
10| | Flow switch| 1| 15712SP
11| | Barrel union 50mm EU| 2| 33204SP
–| | PoolFresh 8g power supply| 1| PFD8PSCE
–| | PoolFresh 20g power supply| 1| PFD20PSCE
–| | Blanking cap kit| 1| 32937

Davey Warranty

Davey Water Products Pty Ltd (Davey) warrants all products sold will be (under normal use and service) free of defects in material and workmanship for a minimum period of one (1) year from the date of original purchase by the customer as marked on the invoice, for specific warranty periods for all Davey products visit daveywater.com.
This warranty does not cover normal wear and tear or apply to a product that has:

  • been subject to misuse, neglect, negligence, damage or accident
  • been used, operated or maintained other than in accordance with Davey’s instructions
  •  not been installed in accordance with the Installation Instructions or by suitably qualified personnel
  • been modified or altered from original specifications or in any way not approved by Davey
  •  had repairs attempted or made by other than Davey or its authorised dealers
  • been subject to abnormal conditions such as incorrect voltage supply, lightning or high voltage spikes, or damages from electrolytic action, cavitation, sand, corrosive, saline or abrasive liquids,

The Davey warranty does not cover replacement of any product consumables or defects in products and components that have been supplied to Davey by third parties (however Davey will provide reasonable assistance to obtain the benefit of any third-party warranty).
To make a warranty claim:

  • If the product is suspected of being defective, stop using it and contact the original place of purchase. Alternatively, phone Davey Customer Service or send a letter to Davey as per the contact details below

  • Provide evidence or proof of date of original purchase

  • If requested, return the product and/or provide further information with respect to the claim. Returning the product to the place of purchase is at your cost and is your responsibility.

  • The warranty claim will be assessed by Davey on the basis of their product knowledge and reasonable judgement and will be accepted if:
    – a relevant defect is found
    – the warranty claim is made during the relevant warranty period; and
    – none of the excluded conditions listed above apply

  • The customer will be notified of the warranty decision in writing and if found to be invalid the customer must organise collection of the product at their expense or authorise its disposal.

If the claim is found to be valid Davey will, at its option, repair or replace the product free of charge.
The Davey warranty is in addition to rights provided by local consumer law. You are entitled to a replacement or refund for a  major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goodsrepaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
For any internet connected products the consumer is responsible for ensuring a stable internet connection. In the event of a network failure the consumer will need to address the concern with the service provider. Use of an App is not a substitute for the User’s own vigilance in ensuring the product is working to expectation. Use of a Smart Product App is at the User’s own risk. To the fullest extent permitted by law Davey disclaims any warranties regarding the accuracy, completeness or reliability of App data. Davey is not responsible for any direct or indirect loss, damage or costs to the User arising from its reliance on internet connectivity. The User indemnifies Davey against any claims or legal actions from them or others relying on internet connectivity or App data may bring in this regard.
Products presented for repair may be replaced by refurbished products of the same type rather than being repaired.
Refurbished parts may be used to repair the products. The repair of your products may result in the loss of any user-generated data. Please ensure that you have made a copy of any data saved on your products.
To the fullest extent permitted by law or statute, Davey shall not be liable for any loss of profits or any consequential, indirect or special loss, damage or injury of any kind whatsoever arising directly or indirectly from Davey products. This limitation does not apply to any liability of Davey for failure to comply with a consumer guarantee applicable to your Davey product under local laws and does not affect any rights or remedies that may be available to you under local laws.
For a complete list of Davey Dealers visit our website (daveywater.com) or call:

Davey Water Products Pty Ltd
Member of the GUD Group
ABN 18 066 327 517
daveywater.com
NEW ZEALAND
7 Rockridge Avenue,
Penrose, Auckland 1061
Ph: 0800 654 333
Fax: 0800 654 334
Email: [email protected]
NORTH AMERICA
Ph: 1-888-755-8654
Email: [email protected]
AUSTRALIA
Head Office
6 Lakeview Drive,
Scoresby, Australia 3179
Ph: 1300 232 839
Fax: 1300 369 119
Email: [email protected]
EUROPE
7 rue Eugène Hénaff 69200
Vénissieux, France
Ph: +33 (0) 4 72 13 95 07
Fax: +33 (0) 4 72 33 64 57
Email: [email protected]
MIDDLE EAST
Ph: +971 50 6368764
Fax: +971 6 5730472
Email: [email protected]

® Davey is a trademark of Davey Water Products Pty Ltd. © Davey Water Products Pty Ltd 2021.
P/N DWP2077-1

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