SAMSUNG QM43C 43 Inch UHD Digital Signage Display User Guide
- June 16, 2024
- Samsung
Table of Contents
SAMSUNG QM43C 43 Inch UHD Digital Signage Display
QM43C QM50C QM55C QM65C QM75C QM85C
- The colour and the appearance may differ depending on the product, and the content in the manual is subject to change without prior notice to improve the performance.
- Download the user manual from the following Samsung Website for further details. http://www.samsung.com/displaysolutions
Checking the Components
(1) Quick Setup Guide (2) Warranty card (Not available in some locations) (3) Regulatory guide (4) Waste Electrical & Electronic Equipment (5) Power cord (6) Batteries (AAA x 2) (Not available in some locations) (7) Remote Control (8) RS232C adapterContact the vendor where you purchased the product if any components are missing. Components may not be supported depending on the model or geographical area.
Parts
Remote sensor Press a button on the remote control pointing at the sensor on the front of the product to perform the corresponding function.
-
* Using other display devices in the same space as the remote control of this product can cause the other display devices to be inadvertently controlled. - Panel Key
- Power indicator
- Power button
Turns the product on or off.
Troubleshooting Guide
| Issues | Solutions |
|---|---|
| The screen keeps switching on and off. | Check that the cable between the |
product and the PC is connected correctly.
No Signal is displayed on the screen.
| Check that the product is connected correctly with a cable.
Check that the source device connected to the product is powered on.
Specifications
| Model Name | QM43C | QM50C | QM55C |
|---|
Panel
|
Size
| 43 CLASS
(42.5 inches / 107.9 cm)
| 50 CLASS
(49.5 inches / 125.7 cm)
| 55 CLASS
(54.6 inches / 138.7 cm)
Display area
| 941.184 mm (H) x
529.416 mm (V)
| 1095.84 mm (H) x
616.41 mm (V)
| 1209.6 mm (H) x
680.4 mm (V)
Model Name| QM65C| QM75C| QM85C
Panel
|
Size
| 65 CLASS
(64.5 inches / 163.9 cm)
| 75 CLASS
(74.5 inches / 189.3 cm)
| 85 CLASS
(84.5 inches / 214.7 cm)
Display area
| 1428.48 mm (H) x
803.52 mm (V)
| 1650.24 mm (H) x
928.26 mm (V)
| 1872.0 mm (H) x
1053.0 mm (V)
Power Supply
| AC100-240V~ 50/60Hz
Refer to the label at the back of the product as the standard voltage can vary in different countries.
Environmental considerations
|
Operating
| Temperature: 0 °C to 40 °C (32 °F to 104 °F) Humidity: 10% to 80%, non- condensing
Storage
| Temperature: -20 °C to 45 °C (-4 °F to 113 °F) Humidity: 5% to 95%, non- condensing
To connect a LAN cable, use a CAT 7 (*STP type) cable for the connection. (100/10 Mbps)
-
Shielded Twisted Pair
-
This is a class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. (Supported model: QM85C)
This device is a Class B digital apparatus. (Supported models: QM43C, QM50C, QM55C, QM65C, QM75C) -
For detailed device specifications, visit the Samsung website. The terms HDMI, HDMI High-Definition Multimedia Interface, HDMI trade dress and the HDMI Logos are trademarks or registered trademarks of HDMI Licensing Administrator, Inc.
Wall Mount Kit Specifications
| 1 Model Name | QM43C | QM50C / QM55C | QM65C | QM75C | QM85C |
|---|
2 VESA screw hole specs (A * B)
in millimeters
|
200 x 200
|
400 x 300
|
400 x 400
|
600 x 400
3 C| 12 – 14 mm (1.2 – 1.4 cm)
4 Standard Screw| M8
5 Quantity| 4
Contact SAMSUNG WORLD WIDE
Website : http://www.samsung.com
| Country/Area | Customer Care Centre |
|---|---|
| ALBANIA | 045 620 202 |
| AUSTRIA | 0800 72 67 864 (0800-SAMSUNG) |
| BELGIUM | 02-201-24-18 |
| BOSNIA | 055 233 999 |
BULGARIA
| 0800 111 31 – Безплатен за всички оператори
*3000 –
09:00 до 18:00 – Понеделник до Петък
CROATIA| 072 726 786
CYPRUS
| 8009 4000 only from landline, toll
free
CZECH
| 800 – SAMSUNG (800-726786)
Samsung Electronics Czech and Slovak, s.r.o. V Parku 2323/14, 148 00 – Praha 4
DENMARK| 707 019 70
ESTONIA| 800-7267
FINLAND| 030-6227 515
FRANCE| 01 48 63 00 00
GERMANY| 06196 77 555 77
GREECE
| 80111-SAMSUNG (80111 726 7864) only
from land line
(+30) 210 6897691 from mobile and
land line
HUNGARY| 0680SAMSUNG (0680-726-7864)
IRELAND (EIRE)| 0818 717100
ITALIA| 800-SAMSUNG (800.7267864)
Country/Area| Customer Care Centre
---|---
KOSOVO| 038 40 30 90
LATVIA| 8000-7267
LITHUANIA| 8-800-77777
LUXEMBURG| 261 03 710
MONTENEGRO| 020 405 888
NETHERLANDS| 088 90 90 100
NORTH MACEDONIA| 023 207 777
NORWAY| 21629099
POLAND
| 801-172-678*
- (opłata według taryfy operatora)
PORTUGAL
| 210 608 098
Chamada para a rede fixa nacional Dias úteis das 9h às 20h
ROMANIA
| 0800872678 – Apel gratuit
*8000 – Apel tarifat în reţea Program Call Center
Luni – Vineri: 9 AM – 6 PM
SERBIA| 011 321 6899
SLOVAKIA| 0800 – SAMSUNG (0800-726 786)
SLOVENIA| 080 697 267 (brezplačna številka)
SPAIN| 91 175 00 15
SWEDEN| 0771-400 300
SWITZERLAND| 0800 726 786
TÜRKİYE| 444 77 11
UK| 0333 000 0333
MOLDOVA| +373-22-667-400
UKRAINE| 0-800-502-000