Lulumiao CWH01L Automatic Cat Feeders Slow Dispensing Instruction Manual

Lulumiao CWH01L Automatic Cat Feeders Slow Dispensing

IMPORTANT SAFETY INSTRUCTIONS

• BEFORE USING THIS PRODUCT READ ALL INSTRUCTIONS AND WARNINGS IN THIS MANUAL.

WARNING

To reduce the risk of burns, fire, electric shock, or injury to persons:

1. This product is not intended for use by, on, or near young children, invalids, or infirm persons with reduced physical, sensory, or reasoning capabilities, or lack of experience and knowledge unless they have been given supervision or instruction concerning use of the product by a person responsible for their safety. Close supervision is necessary to reduce the risk of injury when the product is used near children.
2. Dispose of all packaging materials properly. Some items may be packed in polybags; these bags could cause suffocation; and keep away from children and pets.
3. The base unit should NOT be submerged in water at any time, as this may damage its electronic components.
4. Do not place or store the product on wet surfaces or in damp places. Do not place or store the product where it can fall or be pulled into a tub or sink.
5. Place the product on a flat surface. To avoid tripping, please always place the product out of the paths people walk. Do not place the product on or near a stairway.
6. The product is intended for indoor use only. Do not use the product outdoors.
7. The product is intended for use with dogs or cats only. Do not use the product for any purposes other than its intended purpose. Do not use this product on puppies or kittens under 3 months of age and dogs or cats unable to reach the food bowl or with any physical disability.
8. Do not touch the food outlet or the inside of the food hopper when the product is in use.
9. The use of attachments not recommended or sold by the manufacturer may cause an unsafe condition. Do not modify the product. Do not disassemble the product (except for detachable accessories as shown in this manual) as incorrect reassembly may result in an electric shock or fire.
10. When not in use, the product should be unplugged, and stored in a safe and dry location, out of reach of children. If the product is not to be used for a long time, remove the batteries. Install new batteries before using it again.
11. The ambient temperature range for operation and charging should be 32 °F to 113 °F.

CAUTION

1. For dry pet food or freeze-dried raw pet food only. The product can be adapted to dry food with particle diameters from 3/32″ to 5/8″. Do not use wet, canned or moist food.
2. Examine this product after installation. Do not plug in if there is water on the power cable. If there is water in the battery compartment, do not insert the batteries.
3. Do not place anything other than dry pet food or freeze-dried raw pet food in the food hopper. This may cause abnormal functioning of the product or even injuries to humans or pets.
4. Do not allow pets to chew on or swallow any parts. If you are concerned your pet may chew the power cable, purchase a cord conduit (a hard plastic protector) at any hardware.
5. Some pets have been known to be sensitive to plastic food containers. If your pet shows signs of an allergic reaction to the plastic, please discontinue use until you have consulted with your veterinarian.
6. It is recommended to replace the desiccant every month. If the desiccant is damaged, stop using it and replace ii. Do not immerse the desiccant in water.
7. Check the operating status of the product regularly and clean the outlet regularly to ensure that it functions normally.
8. Do not lift the product by lid, hopper, or bowl. Lift and carry it using both hands and the base, while keeping the product in an upright position.
9. To prevent tip-overs, it is recommended to place the product at the corner of a room or against a wall and use the included fixing bracket.

READ AND SAVE THESE INSTRUCTIONS

Quick Start

• System requirements: iPhones with iOS 10.0 or higher or Android smartphones with 9.0 or later, Bluetooth and location permission enabled

Dual feeding modes

1. Immediate Feed Mode
   • Short press the button to wake up the automatic slow feeder.
   • Short press the button again and the automatic slow feeder begins to feed.
   • During feeding, short press the button to stop feeding.
2. Scheduled Feed Mode
   • After connecting your smartphone to the automatic slow feeder via Bluetooth, you can set or modify the feeding schedule on your smartphone.
   • Search for “Slow Feeder” in your phone’s app store and download the app. Locate the app on your Smartphone and follow the onscreen instructions.

Low battery alert

• If only battery power is used, when the battery power is low, the automatic slow feeder will beep every 5 minutes to remind you to replace the batteries.

Setting up

1. In the box Dishwasher safe
2. Lid
3. Food hopper
4. Bowl
5. Food outlet adjusters (S/L)
6. Agitator

  *  **Hand wash with cold water**
6. Desiccant holder
7. Fixing bracket
  *  **Do not wet**
8. Base
9. User manual
10. Desiccant
11.  Hook and loop fasteners x2 e
12.  **AA** batteries x2
13. USB-C cable

2. Clean the washable parts before the first use
   • Use mild detergent and water to clean the lid, desiccant holder, agitator, food hopper, food outlet adjusters (S/L), and bowl. Rinse thoroughly.
   • Let all parts air dry completely before assembling.
   • Caution: do not wet the base, batteries, and USB-C cable.
3. Dual power supply
4. Adjust the food outlet
5. Install the food hopper
   • Place the food hopper above the base, align the alignment mark on the base with the alignment mark on the food hopper, and rotate the food hopper clockwise until you hear a click.
   • The food hopper will be locked with the base after installation. To detach the food hopper, you will need to press the lock.
6. Install the agitator
7. Ensure that the lock on the agitator is unlocked Buckle the agitator to the adapter shaft and press down until you hear a click.
8. Rotate the lock on the agitator clockwise to lock it in place.
9. Rotate the agitator slowly until it seals the food outlet from the inside of the food hopper.
10. Install the bowl
    • Place the bowl on a flat surface, and clamp the base down on the slot of the bowl until they are flush with each other.
11. Add dry food
    • Add your pet’s favorite dry food or freeze-dried raw food to the food hopper, the height of the food should not exceed the MAX scale line.
    • The automatic slow feeder can be adapted to dry food with particle diameters from 3/32″ to 5/8″.
    • Caution: do not use wet, canned or moist food. Do not put anything other than dry food or freeze-dried raw food in the food lopper.
12. Install the lid
    • Take out the desiccant from the polybag. Place the desiccant in the desiccant holder.
    • Install the desiccant holder at the bottom of the lid until you hear a click.
    • Align the alignment mark on the lid with any groove on the food hopper and turn the lid clockwise until you hear a click.
13. Fix the automatic slow feeder
    • To prevent pets from accidentally tipping over the automatic slow feeder, it is recommended to use the fixing devices provided in the package.
    • Fix the automatic slow feeder to the wall using the fixing bracket and screws (not included).
    • Fix the automatic slow feeder to a leg of furniture using the fixing bracket and hook and loop fasteners.
    • Caution: do not place or store the product on wet surfaces or in damp places.
    • This may cause damage to the electronic components of the base or deteriorate dry food.

Maintenance and Cleaning

Maintenance

• We recommend that you clean the agitator after the automatic slow feeder has been in continuous operation for more than a week.
• Detach the agitator and remove the food residue to ensure the agitator works properly.
• Clean the automatic slow feeder regularly to prevent residue and grease from contaminating your pet’s food.

Cleaning

1. Unplug the USB-C cable.
2. Remove the lid, open the desiccant holder, and take out the desiccant. Caution: do not immerse the desiccant in water.
3. Rotate the lock on the agitator counterclockwise to unlock it. Detach the agitator.
4. Press the lock on the base while turning the food hopper counterclockwise to remove the food hopper from the base.
   • Caution: always detach the base before cleaning the feeder. Do not wet the base. Wetting the base may damage its electronic components.
5. Clean the lid, desiccant holder, agitator, food hopper, food outlet adjusters (S/L), and bowl with mild detergent and water. Do not use water above 120 “F. Rinse thoroughly.
   • Caution: do not wet the base, batteries, and USB-C cable.
6. The lid, food hopper, food outlet adjusters (S/L), and bowl are dishwasher safe. If placing the parts inside the dishwasher, we recommend the top rack and/or silverware holder.
   • If possible, turn down the temperature of the water inside the dishwasher to below 160 “F.
   • Caution: do not put any parts in a disinfection cabinet for high-temperature sterilization.
7. Let all parts air dry completely or wipe dry with a clean soft cloth. Reassemble the automatic slow feeder.

Troubleshooting

• Failure to start: If the batteries are not Installed, perform the following steps
  • Check that the household electrics are on-test by plugging in another appliance.
  • Check that the outlet is working by connecting the feeder to another USB port.
  • Check the USB-C cable for signs of damage. If damaged, stop using it and replace the USB-C cable.
  • If an adapter is used to connect the USB-C cable, ensure that the adapter meets the 5V/1 A output requirements.
  • Try battery power and install 2 new AA batteries, as described in Setting up.
• If the batteries are installed, perform the following steps:
  • Check whether the batteries are correctly installed in the battery compartment according to the polarity direction.
  • For the installation method of the batteries, as described in Setting up.
  • Check whether the protective plastic film of the batteries is removed.
  • Otherwise, the batteries cannot be powered on.
  • Batteries may have run out, replace 2 new AA batteries.
• Failure to work: If the batteries are not Installed, perform the following steps
  • Check that the power cable connection is not loose by unplugging and replugging the USB-C cable.
• If the batteries are installed, perform the following steps:
  • If the feeder beeps every 5 minutes, it indicates a low battery-please replace two new AA batteries.
• Failure to feed
  • Check the Scheduled Feed Mode settings whether the time is set correctly, and whether the number of servings is not 0.
  • Try the Immediate Feed Mode ( short press the button) to check whether the agitator is working normally.
  • If the agitator rotates normally in the Immediate Feed Mode, check whether an improper food outlet adjuster is installed at the food outlet that may have blocked food dispensing.
  • Try a larger food outlet adjuster or remove the adjuster.
  • If the agitator does not rotate in the Immediate Feed Mode, please contact Lulumiao Customer Support for further assistance.
• Failure to seal the outlet during a non-feeding time
  • Try the Immediate Feed Mode ( short press the button) to check whether the agitator is working normally.
  • If the agitator rotates, it will automatically reset and seal the food outlet.
  • If the agitator does not rotate the Immediate Feed Mode, remove and reinstall the agitator, as described in Setting up.
  • After the agitator is installed, try the Immediate Feed Mode again to check whether the agitator rotates normally.
• Failure to connect with smartphones
  • Make sure Bluetooth is enabled on your phone.
  • Hold the smartphone as close as possible to the feeder. The connection distance should be kept within 6.5 ft.
  • Press the button, if the status LED flashes and your feeder is displayed on the app, follow the onscreen instructions to connect.
  • If the status LED flashes and your feeder is not displayed on the app, or your feeder is displayed but cannot be connected long press the button for 5 seconds to restore factory settings and try to connect the app again.
  • If the connection still fails after trying the above steps, please contact Lulumiao Customer Support for further assistance.
  • If the problem Is still not resolved after trying the above solutions, please speak to Lulumlao Customer Support Team.
  • Do not disassemble the product as incorrect reassembly may result in an electric shock or fire.

Contact Us

• Email service.lulumiao@gmail.com
• To help us address your inquiry as quickly as possible, please include the following in your email:
• Your name
• Phone number
• Product name or model number
• We will respond to your inquiry as soon as possible

Guarantee Terms and Conditions  LIMITED 12-MONTH WARRANTY

• Your Lulumiao product will be covered for parts (excluding the batteries} and labor for 12 months from the date of purchase, subject to the terms of the warranty.
• This warranty does not cover damage resulting from accident, misuse or abuse, lack of reasonable care, the affixing of any attachment not provided with the product, loss of parts, or subjecting the product to any but the specified voltage or batteries.
• NO RESPONSIBILITY IS ASSUMED FOR ANY SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES.
• To obtain warranty service, simply contact Lulumiao Customer Support for assistance.

FCC

CONFORMITY INFORMATION

This equipment has been tested and found to comply with the limits for a Class B digital device, under part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used under the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and the receiver.
• Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

WARNING:

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:

1. This device may not cause harmful interference,
2. this device must accept any interference received, including interference that may cause undesired operation.

The device has been evaluated to meet general RF exposure requirements. The device can be used in portable exposure conditions without restriction.

Product Specifications

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