HANNspree HO220PTA LCD Monitor User Manual

June 16, 2024
HANNspree

**HANNspree HO220PTA LCD Monitor User Manual

**

SAFETY NOTICE

  1. The changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
  2. Shielded interface cables and AC power cord, if any, must be used in order to comply with the emission limits.
  3. The manufacturer is not responsible for any radio or TV interference caused by unauthorized modification to this equipment. It is the responsibilities of the user to correct such interference.
  4. Only use attachments/accesories specified by the manufacturer.

WARNING:

To prevent fire or shock hazard, do not expose the monitor to rain or moisture. Dangerously high voltages are present inside the monitor. Do not open the cabinet. Refer servicing to qualified personnel only.

PRECAUTIONS

  • Do not use the monitor near water, e.g. near a bathtub, washbowl, kitchen sink, laundry tub, swimming pool or in a wet basement.
  • Do not place the monitor on an unstable cart, stand, or table. If the monitor falls, it can injure a person and cause serious damage to the appliance. Use only a cart or stand recommended by the manufacturer or sold with the monitor. If you mount the monitor on a wall or shelf, use a mounting kit approved by the manufacturer and follow the kit instructions.
  • Slots and openings in the back and bottom of the cabinet are provided for ventilation. To ensure reliable operation of the monitor and to protect it from overheating, be sure these openings are not blocked or covered. Do not place the monitor on a bed, sofa, rug, or similar surface. Do not place the monitor near or over a radiator or heat register. Do not place the monitor in a bookcase or cabinet unless proper ventilation is provided.
  • The monitor should be operated only from the type of power source indicated on the label. If you are not sure of the type of power supplied to your home, consult your dealer or local power company.
  • Unplug the unit during a lighting storm or when it will not be used for long period of time. This will protect the monitor from damage due to power surges.
  • Do not overload power strips and extension cords. Overloading can result in fire or electric shock.
  • Never push any object into the slot on the monitor cabinet. It could short circuit parts causing a fire or electric shock. Never spill liquids on the monitor.
  • Do not attempt to service the monitor by yourself; opening or removing covers can expose you to dangerous voltages and other hazards. Please refer all servicing to qualified service personnel.
  • The wall socket shall be installed near the equipment and shall be easily accessible.

SPECIAL NOTES ON LCD MONITORS

The following symptoms are normal with LCD monitor and do not indicate a problem.

  • Due to the nature of the fluorescent light, the screen may flicker during initial use. Turn off the Power Switch and then turn it on again to make sure the flicker disappears.
  • You may find slightly uneven brightness on the screen depending on the desktop pattern you use.
  • The LCD screen has effective pixels of 99.99% or more. It may include blemishes of 0.01% or less such as a missing pixel or a pixel lit all of the time.
  • Due to the nature of the LCD screen, an afterimage of the previous screen may remain after switching the image, when the same image is displayed for hours. In this case, the screen is recovered slowly by changing the image or turning off the Power Switch for hours.
  • If the screen suddenly flashes erratically or the backlighting fails, please contact your dealer or service center for repair. Do not attempt to repair the monitor yourself.

BEFORE YOU OPERATE THE MONITOR

FEATURES

  • 54,6cm / 21.5” Wide Screen TFT Color LCD Monitor
  • Crisp, Clear Display for Windows
  • GP Green Product
  • Ergonomic Design
  • Space Saving, Compact Case Design

CHECKING THE CONTENTS OF THE PACKAGE

The product package should include the following items:

**LCD Monitor

**

Cables and User manual

  • Power Cord

  • USB Cable

  • HDMI Cable

  • EUR Energy Label

  • Quick Start Guide

  • Warranty Card

POWER

POWER SOURCE:

  1. Make sure that the AC-power cord is the correct type required in your area.
  2. This LCD monitor has an Internal universal power supply that allows operation in either 100/120V AC or 220/240V AC voltage area (No user adjustment is required.)
  3. Connect the AC-power cord one end to your LCD monitor’s AC-input socket, the other end to wall-outlet.

SETTING THE MONITOR ON THE WALL

WALL MOUNTING THE MONITOR:

  1. Purchase a VESA compatible wall bracket: VESA 100×100 & 75×75, 8 holes, M4, 10mm, 8kg.
  2. Locate your ideal Monitor position on the wall.
  3. Fix the wall bracket firmly on the wall.
  4. Secure the Monitor to the bracket using the 4 mount holes on the back and center of the Monitor.

Note:

  • Please read the instructions of your specific wall bracket to properly wall mount the Monitor.
  • The pitch of the mounting holes is 100mm/75mm horizontally and 100mm/75mm vertically.
  • The screws type required is metric: M4, 10mm length.
  • The Monitor stand base can be screwed on a table or a hard surface using the hole on the back of the stand base.
  • For use only with UL listed wall mount bracket.

Installing the LCD Monitor requires special skill that should only be performed by qualified service personnel. Customers should not attempt to do the work themselves. HANNspree bears no responsibility for improper mounting or mounting that results in accident or injury. You can ask a qualified service personnel about using an optional bracket to mount the Monitor to the wall.

MAKING CONNECTIONS

CONNECTING TO A PC

Turn off your computer before performing the procedure below.

  1. Connect one end of the VGA cable to the back of the monitor and connect the other end to the computer’s VGA port.
  2. Connect one end of the HDMI cable to the back of the monitor and connect the other end to the computer’s HDMI port.
  3. Connect one end of the DP cable to the back of the monitor and connect the other end to the computer’s DP port.
  4. Connect the audio cable between the monitor’s audio input and the PC’s audio output (green port).
  5. Plug one end of the AC power cord to the LCD monitor’s AC input socket, and the other end to Wall outlet.
  6. Connect one end of the USB cable to the back of the monitor and connect the other end to the computer’s USB port.
  7. Turn on your monitor and computer.

OPERATING INSTRUCTIONS

GENERAL INSTRUCTIONS

Press the power button to turn the monitor on or off. The other control buttons are located on the front panel of the monitor **(See Figure 4).

Figure.4. Control Panel Buttons**
By changing these settings, the picture can be adjusted to your personal preferences.

  • The power cord should be connected.
  • Connect the Signal cable from the monitor to the VGA card.
  • Press the power button to turn on the monitor. The power indicator will light up.

FRONT PANEL CONTROL

  • MENU:
    Turn the OSD menu on/off or enter to the previous menu.

  • Adjust UP / DOWN:

1. Adjust Brightness and volume when the OSD is off.
2. Navigate through adjustment icons when OSD is ON or adjust a function when function is activated.
  • 【AUTO】Button: 《Digital Input Models》
  1. Press【AUTO】to enter Source selections. (Selections include VGA, HDMI, DP, The actual selections may vary depending on the models. This function is only available in models with digital inputs)
  2. The OSD menu is used as《confirmation》function during start-up.
    Press and hold this button more than 3 seconds will start 「Image Auto Adjust」 function when using VGA input only.
  • Power Button:
    Press this button to switch ON/OFF of monitor’s power.

  • Power Indicator:
    Green — Power On mode.
    Red — Power Saving mode.

NOTES:

  • Do not install the monitor in a location near heat sources such as radiators or air dusts, or in a place subject to direct sunlight, or excessive dust or mechanical vibration or shock.
  • Save the original shipping box and packing materials, as they will come in handy if you ever have to ship your monitor.
  • For maximum protection, repackage your monitor as it was originally packed at the factory.
  • To keep the monitor looking new, periodically clean it with a soft cloth. Stubborn stains may be removed with a cloth lightly dampened with a mild detergent solution. Never use strong solvents such as thinner, benzene, or abrasive cleaners, since these will damage the cabinet. As a safety precaution, always unplug the monitor before cleaning it.

HOW TO ADJUST A SETTINGS

PLUG AND PLAY

Plug & Play DDC2B Feature 

This monitor is equipped with VESA DDC2B capabilities according to the VESA DDC STANDARD. It allows the monitor to inform the host system of its identity and, depending on the level of DDC used, communicate additional information about its display capabilities. The DDC2B is a bidirectional data channel based on the I²C protocol. The host can request EDID information over the DDC2B channel.

THIS MONITOR WILL APPEAR TO BE NON-FUNCTIONAL IF THERE IS NO VIDEO INPUT SIGNAL. IN ORDER FOR THIS MONITOR TO OPERATE PROPERLY, THERE MUST BE A VIDEO INPUT SIGNAL.

TECHNICAL SUPPORT (FAQ)

BRIGHTNESS

  • BRIGHTNESS
    Adjust between 0-100.

  • CONTRAST
    Adjust between 0-100.

  • ECO
    STANDARD, MOVIE, GAME, TEXT.

  • ACTIVE CONTRAST
    ON/OFF.

IMAGE

  • ASPECT
    WIDE, 4:3.

BLUE LIGHT

0/25/50/75/100
COLOR TEMP

COLOR TEMP

USER, WARM, NORMAL, COOL
Under user, the following colors can be adjusted.

  • R
    0-100

  • G
    0-100

  • B
    0-100

OSD SETTING

  • LANGUAGE
    ENGLISH, FRENCH, German, Italian, Spanish, Russian

  • OSD .H. POS
    0~100

  • OSD. V. POS
    0~100

  • OSD TIME
    0~60

  • TRANSDARENCY
    0~100

REST

REST

MISC

  • SIGNAL SOURCE
    HDMI, VGA, DP

  • VOLUME
    0-100

  • AUDIO INPUT
    DIGITAL / ANALOG

Q & A FOR GENERAL PROBLEMS

PROBLEM & QUESTION POSSIBLE SOLUTION
Power LED is not on Check if the Power Switch is in the ON position.Power

Cord should be connected.
* No Plug & Play| Check if the PC system is Plug & Play compatible.Check if the Video Card is Plug & Play compatible.Check if any plug pins on the DP/HDMI/VGA connector are bent.
The display is too dark or too bright.| Adjust the Contrast and Brightness Controls.
Picture bounces or a wave pattern is present in the picture|
Move electrical devices that may cause electrical interference.
**** The power LED is ON (Green) but there’s no video or no picture.| Computer Power Switch should be in the ON position.Computer Video Card should be snugly seated in its slot.Make sure monitor’s video cable is properly connected to the computer.Inspect monitor’s video cable and make sure none of the pins are bent.Make sure computer is operational by hitting the CAPS LOCK key on the keyboard while observing the CAPS LOCK LED. The LED should either turn ON or OFF after hitting the CAPS LOCK key.
Missing one of the primary colors (RED, GREEN, or BLUE)|
Inspect the monitor’s video cable and make sure that none of the pins are bent.
Screen image is not centered or sized properly.| * Adjust pixel frequency CLOCK and PHASE or press hot-key
( AUTO Button).
Picture has color defects (White does not look white)| **
*Adjust RGB color or select color temperature.
* The screen resolution needs to be adjusted| Use win 2000/ME/XP Right click anywhere on desktop and select Properties > Settings > Screen Resolution. Use the silder to adjust the reslution and click Apply.
No sound is outputted from monitor’s built-in speaker| Make sure PC audio output cable is connected to screen’s LINE IN port (or AUDIO IN port).Make sure the sound volume adjustment can be clearly identified.*Make sure the
System > Silence* option in the monitor menu is on.While transferring via HDMI port but no sound is outputted, it is recommended to select AUDIO INPUT as a PC option, and make sure PC audio output cable is connected to monitor’s LINE IN port(or AUDIO IN port). [For HDMI Input only]

Addendum related to Windows 7 / Windows 8 / Windows 10 / Windows 11 ‘

When you encounter display problem under Windows 7/ Windows 8, you need to do the following:

  1. Make sure your PC computer (Hardware requirement) can support Windows 7/ Windows 8/ Windows 10.
  2. Make sure your video card can run Windows 7/ Windows 8/ Windows 10.
  3. If your video card can support Windows 7/ Windows 8 /Windows 10, need to install the latest
    Windows 7/ Windows 8/ Windows 10 driver of your video card.

Suggest to do the following:

  1. Install the latest Windows 7/ Windows 8/ Windows 10 video driver of your video card.
  2. Try to use the recommended display resolution that is supported by the monitor.
  3. If the recommended display resolution is not working, try the second recommended display resolution.
    | 1| 2
    ---|---|---
    35,56cm / 14″ (16:9)| 1366×768@60Hz| 1366×768@50Hz
    39,6cm / 15.6″ (16:9)| 1366×768@60Hz| 1366×768@75Hz
    40,64cm / 16″ (16:9)| 1366×768@60Hz| 1366×768@50Hz
    43,2cm / 17″ (16:10)| 1440×900@60Hz| 1440×900@75Hz
    47cm / 18.5″ (16:9)| 1366×768@60Hz| 1366×768@75Hz
    48,3cm / 19″ (5:4)| 1280x 1024@60Hz| 1280x 1024@75Hz
    48,3cm / 19″ (16:10)| 1440×900@60Hz| 1440×900@75Hz
    51 cm / 20″ (16:9)| 1600×900@60Hz| 1600x 900@50Hz
    56cm / 22″ (16:10)| 1680x 1050@60Hz| 1680x 1050@50Hz
    54,6cm / 21.5″ (16:9)| |
    58,4cm / 23″ (16:9)| |
    60cm / 23.6″ (16:9)| 1920x 1080@60Hz| 1920x 1080@50Hz
    62,5cm / 24.6 (16:9)| |
    68,6cm / 27 ” (16:9)| |

And if you still have display problem after doing the above procedure, please visit HANNspree support and Service Website: http://www.hannspree.eu/en/monitors

Windows is a registered trademark of Microsoft Corporation.

ERROR MESSAGE & POSSIBLE SOLUTIONS

  • CABLE NOT CONNECTED:
1. Check that the signal-cable is properly connected, if the connector is loose, tighten the connector’s screws.
2. Check the signal-cable’s connection pins for damage.
  • INPUT NOT SUPPORT :
    Your computer has been set to unsuitable display mode, set the computer to display mode given in the following table.

FACTORY PRESET TIMING TABLE:

MODE| RESOLUTION| HORIZONTAL FREQUENCY (KHz)| VERTICAL FREQUENCY (Hz)
---|---|---|---
1| 640×400 @70Hz| 31.469| 70.087
2| 640×480 @60Hz| 31.469| 59.940
3| 640×480 @70Hz| 36.052| 70.004
4| 640×480 @67Hz| 35.000| 66.667
5| 640×480 @72Hz| 37.861| 72.809
6| 640×480 @75Hz| 37.500| 75.000
7| 720×400 @70Hz| 31.469| 70.087
8| 800×600 @56Hz| 35.156| 56.250
9| 800×600 @60Hz| 37.879| 60.317
10| 800×600 @72Hz| 48.077| 72.188
11| 800×600 @75Hz| 46.875| 75.000
12| 832×624 @75Hz| 49.725| 75.000
13| 1024×768 @60Hz| 48.363| 60.004
14| 1024×768 @70Hz| 56.476| 70.069
15| 1024×768 @75Hz| 60.023| 75.029
16| 1152×870 @75Hz| 68.681| 75.062
17| 1152×864 @75Hz| 67.500| 75.000
18| 1280×720 @60Hz| 45.000| 60.000
19| 1280×960 @60Hz| 60.000| 60.000
20| 1280×960 @75Hz| 74.592| 74.443
21| 1280×768 @60Hz| 47.776| 59.870
22| 1280×768 @75Hz| 60.289| 74.893
23| 1280×1024 @60Hz| 63.981| 60.020
24| 1280×1024 @75Hz| 79.976| 75.025
25| 1360×768 @60Hz| 47.712| 60.015
26| 1366×768 @60Hz| 47.852| 59.964
27| 1440×900 @60Hz| 55.469| 59.901
28| 1440×900 @75Hz| 70.635| 74.984
---|---|---|---
29| 1400×1050 @60Hz| 64.744| 59.948
30| 1600×900 @60Hz| 60.000| 59.978
31| 1680×1050 @60Hz| 65.290| 59.954
32| 1920×1080 @60Hz| 67.500| 60.000

(Video mode)

MODE RESOLUTION
1 640×480p @60Hz
2 720×480i @60Hz
3 720×480p @60Hz
4 720×576i @50Hz
5 720×576p @50Hz
6 1280×720p @60Hz
7 1920×1080i @50Hz
8 1920×1080i @60Hz
9 1920×1080p @50Hz
10 1920×1080p @60Hz

We ensure that the monitor can be lighted under interlace signal mode, but we can not guarantee  the image quality

APPENDIX

SPECIFICATIONS

**** LCD Panel Driving system TFT Color LCD
Size 54,6cm / 21.5cm Diagonal
Pixel pitch 0.24795 × 0.24795um
**** Video H-Frequency 30KHz – 83KHz
V-Frequency 56Hz – 75Hz
Display Colors 16.7M Colors
Max. Resolution 1920 × 1080 @60Hz
Plug & Play VESA DDC2BTM
**** Power consumption ON Mode 20W (Default)
Power Saving Mode ≤0.5W
OFF Mode ≤0.3W
Audio output Rated Power 1.5×2 Wrms    (Per channel)
**** Input Terminal VGA HDMI DP
**** Maximum Screen Size Hor. : 476.064 mm Ver. : 267.786 mm
Power Source AC 100–240V~ 50–60Hz
**** Environmental Considerations Operating Temp:5° to 35°C Storage Temp.:

-20° to 60°COperating Humidity: 20% to 85%
**** Dimensions| 526.8 (W)×324.6(H)×46.2(D) mm20.7 ”(W)×12.8 ”(H)×1.7 ”(D)
Weight (NW)| 5.65 kg (12.44 lb)

The above specification is subject to actual product specification and is subject to change without prior notice.

NOTES:
The Maximum Resolution will depends on the display card supporting. Related issue can refer to http://www.hannspree.eu/en/monitors. FAQ section.

References

Read User Manual Online (PDF format)

Read User Manual Online (PDF format)  >>

Download This Manual (PDF format)

Download this manual  >>

Related Manuals