Jabra Motion UC With Travel and Charge Kit MS User Guide
- June 16, 2024
- Jabra
Table of Contents
Jabra Motion UC With Travel and Charge Kit MS
Specifications
- Bluetooth Profiles: Hands Free (HFP), Headset (HSP), Advanced Audio Distribution Profile (A2DP)
- Compatibility: Computer or softphone with HFP/HSP and A2DP support
- Firmware/Software: Ensure all devices are up to date
Product Usage Instructions
Pairing with a Computer or Softphone:
- Make sure your computer or softphone supports the HFP/HSP and A2DP Bluetooth profiles.
- Ensure that your Jabra Enterprise Bluetooth device and all other devices are updated with the latest firmware/software.
- Follow the same pairing steps as you would for pairing with a mobile device.
Troubleshooting when Connected Directly to a Computer or Softphone:
- Check that the Bluetooth connection is active on the computer.
- If experiencing issues, remove the previous pairing and re-pair the Jabra Enterprise Bluetooth device.
- Reset your Jabra device if necessary.
- Ensure that you have the latest version of the softphone client installed.
- Make sure your Jabra device is selected as the audio device on both your computer and the softphone client.
FAQ
Can I pair my Jabra Enterprise Bluetooth device directly with a computer or softphone?
Yes, you can pair your Jabra Enterprise Bluetooth device directly with a computer or softphone. However, make sure that your computer or softphone supports the HFP/HSP and A2DP Bluetooth profiles.
What should I do if I encounter challenges when connected directly to a computer or softphone?
If you encounter challenges when connected directly to a computer or softphone, try the following steps:
- Check that the Bluetooth connection is active on the computer.
- Remove the previous pairing and re-pair your Jabra device.
- Reset your Jabra device if necessary.
- Ensure that you have the latest version of the softphone client installed.
- Make sure your Jabra device is selected as the audio device on both your computer and the softphone client.
Jabra Motion UC With Travel & Charge Kit MS
Can I pair my Jabra Enterprise Bluetooth device directly with a computer
or softphone
Your Jabra Enterprise Bluetooth device is engineered to connect with a computer using the included Jabra Bluetooth adapter. Some users may have success pairing a Jabra Enterprise Bluetooth device directly with a computer (not using the Jabra Bluetooth adapter). However, the full functionality of the Jabra device may not be available. For example, you may be able to send and receive audio, but the buttons on the device may not work for call controls with a softphone client such as Microsoft Teams, as they would when using the Jabra Bluetooth adapter. If you do pair directly with a computer, note that it must support the following:
- The Hands Free (HFP) or Headset (HSP) Bluetooth profile.
- The Advanced Audio Distribution Profile (A2DP) Bluetooth profile.
In addition, ensure that all devices, including your Jabra Enterprise Bluetooth device, are up to date with the latest firmware/software. When pairing your Jabra Enterprise Bluetooth device, follow the same steps that you would for pairing with a mobile device. To troubleshoot challenges when connected directly to a computer or softphone client, try the following steps:
- Check that the Bluetooth connection is active on the computer.
- Remove the previous pairing and re-pair.
- Reset your Jabra device.
- Ensure that you have the latest version of the softphone client installed.
- Ensure that your Jabra device is selected as the audio device on your computer and the softphone client.