ASUS DC500 Triple 4K Thunderbolt 4 Dock Instruction Manual

Table of Contents

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Specifications

Upstream(Interface): ThunderboltTM 4 cable
I/O Ports: 1x ThunderboltTM 4 / 2x HDMI 2.1 / 1x SD card reader 4.0 (UHS II) / 1x Micro SD card reader (UHS II) / 2x USB-A 3.2 Gen2 / 2x USB-A 2.0 / 1x RJ45 2.5 GbE / 1x Audio combo jack
Power Adapter: DC-in adapter (150W) power delivery up to 96W
Security: 1x Kensington lock / 1 x Power button with indicator LED / 1 x DC jack(4.5 phi)
Dimension(W x D x H): 185 x 80 x 21 mm
Weight: 335g+/-10g (W/O accessories)
Compatible OS: Windows 10 or later, Mac OS 12.3 or later
Material: Aluminum, Plastic

Key Features

Enable SD 4.0/Micro SD to different memory card types
Connect with three 4K display by HDMI 2.1 and ThunderboltTM 4
Resolution up to single 8K 60 Hz, triple 4K 60 Hz
Enjoy up to 40 Gbps data transfer speeds via ThunderboltTM port and 2.5 G Ethernet connection
Work smart in tided space with adjustable stand
One button and remote IT management, support PXE boot, WOL, and MAC address passthrough

Section A: Connecting the Dock

Connect the ThunderboltTM 4 cable from the dock to your creator laptop.
Plug the DC-in adapter into the DC jack on the dock.
Connect your peripherals, such as displays, memory card readers, USB devices, and audio devices, to the respective ports on the dock.
If desired, secure the dock with a Kensington lock using the Kensington lock slot.
Press the power button on the dock to turn it on. The indicator LED will light up to indicate that the dock is powered on.

Section B: Display Configuration
To connect three 4K displays:

Connect one display to the ThunderboltTM 4 port on the dock using a compatible cable.
Connect another display to one of the HDMI 2.1 ports on the dock using a compatible cable.
Connect the third display to the remaining HDMI 2.1 port on the dock using a compatible cable.
Configure your operating system’s display settings to extend or mirror the displays as desired.

Section C: Data Transfer and Charging
To transfer data and charge devices:

Connect your devices, such as cameras, drones, and others, to the respective ports on the dock.
For high-speed data transfers, connect your device to the ThunderboltTM 4 port on the dock.
For faster Ethernet connection, connect your device to the RJ45 2.5 GbE port on the dock.
To charge your laptop or other devices, connect them to the ThunderboltTM 4 port on the dock.

Section D: IT Management
To manage IT settings remotely:

Ensure that your compatible laptop or display supports features such as MAC address passthrough, PXE, WOL, multiple display support, and mirrored power button.
Refer to the tech spec for compatible devices.
Use the one-button and remote IT management capabilities of the dock to perform tasks such as PXE boot, WOL (Wake-on-LAN), and MAC address passthrough.

Which operating systems are compatible with the ASUS Triple 4K ThunderboltTM 4 Dock DC500?
The dock is compatible with Windows 10 or later and Mac OS 12.3 or later.
Can I connect more than three displays to the dock?
No, the dock supports a maximum of three displays.
Can I charge my laptop and other devices simultaneously?
Yes, you can charge your laptop and other devices simultaneously by connecting them to the ThunderboltTM 4 port on the dock.
How fast are the data transfer speeds?
The ThunderboltTM 4 port offers up to 40 Gbps data transfer speeds, allowing for fast file transfers.
Does the dock support Ethernet connectivity?
Yes, the dock has a 2.5 GbE RJ45 port for faster Ethernet connectivity.
Can I use the dock with non-ASUS laptops?
Yes, the dock is compatible with non-ASUS laptops as long as they support ThunderboltTM 4 connectivity and the required features.

Triple 4K display support and dual HDMI 2.1
8K resolution via HDMI 2.1 or Thunderbolt™ 4
12-in-1 multi-devices connections
High speed data transfer & charging
ASUS Triple 4K ThunderboltTM 4 Dock is an all-in-one docking station designed for creators, and is the smallest 12-in-1 ThunderboltTM 4 dock. It requires just a single cable connection to a creator laptop to hook up to multiple 4K displays and peripherals, as well as memory card readers for a complete, highly efficient creative workstation.

Triple 4K display support and dual HDMI 2.1
With ThunderboltTM 4 and two HDMI 2.1 ports, ASUS Triple 4K ThunderboltTM 4 Dock gives creators the ability to multitask and work with greater levels of detail across a single 8K monitor or a triple 4K display setup.

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Simultaneous multi-device connections
ASUS Triple 4K ThunderboltTM 4 Dock includes a multitude of I/O ports that enable simultaneous connections to a myriad of devices, including cameras, drones, and others. Plus, it includes two card readers catering to SD and microSD cards to give users the flexibility to back up data from various devices quickly and easily.

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Intel EVO-certified
ASUS Triple 4K ThunderboltTM 4 Dock passed stringent tests and meets exacting Intel EVO certification standards. It delivers the fastest, simplest, and most reliable single-cable ThunderboltTM solution for connecting to power and various peripherals.

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Faster data transfers
High-speed data transfers are facilitated with 2.5 G Ethernet and ThunderboltTM 4 connectivity, even for large files, allowing users to get more done in less time. For example, 12 seconds is all it takes to transfer a 20 GB image file. The UFP T ThunderboltTM 4 port offers up to 96 W passthrough charging. The DC500 also makes it easy for IT administrators to manage company assets and keep information safe with MAC address pass-through, remote port- disablement, and Wake-on-LAN.1

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ASUS Triple 4K Thunderbolt 4 Dock DC500 supports additional features, such as MAC address passthrough, PXE, WOL, multiple display support and mirrored power button, on many ASUS laptops and displays. Some features may not be available on certain ASUS laptops, ASUS Chromebook, or non-ASUS laptops. Please find tech spec for compatible device.
MST is a technology transmitting multiple independent display streams over a single port, commonly used for multi-monitor setups, enabling multiple displays to share one computer connection for expansion or mirroring.
DSC compresses display data to save bandwidth while maintaining high-quality visuals, ideal for high-res and high-refresh-rate displays like 4K or 8K screens.