Italtherm WSB-2B Whistleblowing User Guide
- June 16, 2024
- Italtherm
Table of Contents
WSB-2B Whistleblowing
User Guide
HAVE YOU READ THE LEGAL NOTICES ON WHISTLEBLOWING?
Well, you’re ready to make a REPORT!
This guide will provide you with concrete instructions on how to use the
dedicated platform!
INTRODUCTION
The company has chosen a platform (Trusty) that respects the security and confidentiality requirements provided for by the legislation!
(servers located in the European Union, data encryption, GDPR compliant,
subjected to regular intrusion testing activities, ISO/IEC 27001 certified
environment)
THE HOME PAGE
The platform can be reached via browser at https://italtherm.trusty.report/
(we recommend using a browser that guarantees anonymous browsing, for example
TorBrowser) On the home page you will find a description of the service, the
button to start the report “Make a report”, the button to consult the status
of the report (after you have sent it) “Your mailbox”, the Frequently Asked
Questions (frequently asked questions), informative links on the platform.
To start making a report, click: Make a Report
STEP 1: PRIVACY ACCEPTANCE
You will need to confirm that you have read the security specifications and on the data processing of the platform, then click “Forward”
STEP 2: COUNTRY OF REFERENCE
You’ll need to indicate the state where the violation occurred that you want to report (typically Italy), then click “Forward”
STEP 3: DESCRIPTION OF THE VIOLATION
You will need to provide a detailed description of the violation, by filling
in the relevant fields, then click “Next”.
NOTE:
If you want to insert attachments, remember to check the metadata
STEP 4: CHOOSE WHETHER TO REMAIN ANONYMOUS OR PROVIDE YOUR IDENTITY
You will have to choose whether to remain anonymous or provide your identity by ticking the relevant check-boxes. If you decide to remain anonymous, the report is completed and you can click the “Submit” button. If you decide to provide your identity, you can check “Yes, I would like to disclose my identity”, click “Forward” and enter the required data.
STEP 5: REPORT CODES
At the end of the report, the platform will assign you a username and
password, with which you will be able to access the control panel (called
“Your inbox”) of your report.
Through “Your Inbox” you can:
follow the evolution of the report and the feedback provided by the Data
Controller; Provide any additional items that you find useful.
To access the dashboard of your report, you will need to click on “Your
mailbox” on the home page of the platform and enter the codes.
FINAL NOTES (summary of the contents of the legal notes and privacy
policy):
We remind you that the REPORTING OF AN UNLAWFUL EPISODE is an act of
manifestation of civic sense, through which you can contribute to the
emergence and prevention of risks and situations prejudicial to the collective
public interest and to the company.
Your identity will therefore be protected in all contexts and any form of
retaliation or discriminatory measures, direct or indirect, affecting working
conditions for reasons related to the report is not allowed or tolerated
against you.
However, we remind you that, in the event of a slanderous or defamatory
report, you may be liable for criminal and disciplinary proceedings. Reports
that are manifestly opportunistic and/or made for the sole purpose of harming
the complainant or other subjects and any other hypothesis of improper use or
intentional instrumentalization of the service are not permitted. No reports
may be made concerning grievances/complaints of a personal nature.
Stick to the facts, reporting only ILLICIT INCIDENTS of which you have
reasonable certainty of veracity! Try to be precise and detailed in your
description while avoiding entering irrelevant data.
References
Read User Manual Online (PDF format)
Read User Manual Online (PDF format) >>