OXO 8721200 BREW 12 Cup Coffee Maker with Podless Single Serve Function Instruction Manual

OXO 8721200 BREW 12 Cup Coffee Maker with Podless Single Serve Function

Product Information

Specifications

• Product Name: 12-Cup Coffee Maker with Podless Single-Serve Function
• Voltage: 110V/120V AC
• Capacity: 12 cups

Safety Precautions

When using electrical appliances, it is important to follow these safety precautions to reduce the risk of fire, electric shock, and injury:

1. Read all instructions provided in the user manual.
2. Do not remove the bottom cover as it will void the warranty. No user-serviceable parts are inside. Contact authorized service personnel for repairs.
3. The appliance has a polarized plug (one wide blade) to reduce the risk of electric shock. Do not modify the plug or use an adapter. If the plug does not fit, reverse it or have an electrician replace the outlet.
4. If using an extension cord, make sure it is approved and has an electrical rating equal to or greater than the coffee maker. Ensure the cord is arranged safely to avoid tripping hazards.
5. If the supply cord is damaged, it must be replaced by the manufacturer or qualified persons.
6. Avoid using high wattage appliances on the same circuit as the coffee maker to prevent electrical circuit overload.
7. This coffee maker is not intended for use by children, persons with reduced physical, sensory, or mental capabilities, or lack of experience and knowledge, unless supervised or instructed by a responsible person.

Congratulations and Registration

Congratulations on your new OXO Brew appliance! While registration is not required, we encourage you to register your product at oxo.com/productregistration for updates and relevant information. Your privacy is important to us, and we assure you that we never sell or give away your information. If you experience any trouble with the product during the warranty period, please do not attempt to return it to a retail store. Instead, contact us via email at [email protected] or call 800-545-4411 for assistance.

Note about Water Residue

• During testing to guarantee quality, a small amount of filtered water may remain inside the machine.
• This is normal and does not affect the performance or safety of the coffee maker.

Product Usage Instructions

Podless Brewing into Mug

1. Ensure the coffee maker is plugged into a 110V/120V AC outlet.
2. Fill the water reservoir with cold, filtered water up to the desired level. Do not exceed the maximum fill line.
3. Place a standard coffee mug (not included) on the drip tray.
4. Open the podless brewing compartment by lifting the lid.
5. Insert a paper coffee filter into the compartment.
6. Add the desired amount of ground coffee into the paper filter. Use the provided measuring scoop for accurate measurements.
7. Close the podless brewing compartment lid securely.
8. Press the power button to turn on the coffee maker.
9. Choose the desired brewing strength using the control panel buttons (if available).
10. Press the “Brew” button to start the brewing process.
11. Wait for the coffee maker to complete the brewing cycle.
12. Once brewing is finished, carefully remove the mug from the drip tray. Use caution as it may be hot.
13. Enjoy your freshly brewed coffee!

Frequently Asked Questions

• Q: Can I remove the bottom cover of the coffee maker?
  • A: No, removing the bottom cover will void the warranty. There are no user-serviceable parts inside. For any repairs, contact authorized service personnel.
• Q: Can I use an adapter with the polarized plug?
  • A: No, using an adapter can defeat the safety purpose of the plug. If the plug does not fit, try reversing it. If it still doesn’t fit, have an electrician replace the outlet.
• Q: Can I use a longer cord with the coffee maker?
  • A: If needed, you can use an approved extension cord with an electrical rating equal to or greater than the coffee maker. Ensure it is arranged safely to prevent tripping hazards.
• Q: What should I do if the supply cord is damaged?
  • A: The damaged supply cord must be replaced by the manufacturer, its service agent, or similarly qualified persons to avoid hazards.
• Q: Can children use this coffee maker?
  • A: This coffee maker is not intended for use by children, unless supervised or instructed by a responsible person.

IMPORTANT SAFEGUARDS

Read all instructions

When using electrical appliances, basic safety precautions should always be followed to reduce the risk of fire, electric shock, and/or injury to persons, including the following:

• Read all instructions. Use this product only as described in this manual.
• Keep the packaging material (cardboard, plastic, etc.) out of the reach of children (danger of asphyxiation or injury).
• Do not touch hot surfaces. Use handles or knobs. Care must be taken, as burns can occur from touching hot parts or from spilled hot liquid.
• To protect against fire, electric shock, and injury to persons, do not immerse cord, plugs, or Coffee Maker in water or other liquid.
• Children should be supervised to ensure that they do not play with the appliance.
• Unplug Coffee Maker from outlet when not in use and before cleaning. Allow to cool before putting on or taking off parts and before cleaning the appliance.
• Plug appliance to a GFCI outlet in your kitchen.
• To prevent scalding, do not open brew basket lid, attempt to dislodge a potential clog, or otherwise touch the brew basket area until Coffee Maker has sufficiently cooled. Scalding may occur if the lid is removed during brewing cycles.
• Coffee Maker must be operated on a flat surface away from the edge of counter to prevent accidental tipping.
• Do not operate any appliance with a damaged cord or plug, or after the appliance malfunctions or is dropped or damaged in any manner. Contact OXO Customer Service at 800-545-4411. Do not return to store.
• The use of accessory attachments not recommended by OXO may result in fire, electric shock, or injury to persons.
• Use only the carafe provided with the Coffee Maker to capture brewed coffee when in Carafe mode.
• Do not let cord hang over edge of table or counter or touch hot surfaces.
• Do not place on or near a hot gas or electric burner, or in a heated oven.
• Always attach plug to appliance first, then plug cord into the wall outlet. To disconnect, turn any control to the off position, then remove plug from wall outlet.
• The coffee carafe is designed for use with this appliance. It must never be used on a range top or in a microwave oven.
• Do not put any substances other than water, descaling products, or coffee grounds into the Coffee Maker. Do not use Coffee Maker to cook or prepare other liquids or foods.
• Do not use appliance without lid properly placed on carafe.
• Do not touch internal parts while Coffee Maker is brewing.
• Do not remove or rotate brew basket while brewing coffee.
• This appliance is intended for household use only. Do not use appliance for other than intended use. Do not use outdoors.
• To reduce the risk of fire or electric shock, do not remove the bottom cover. Doing so will void the warranty. No user-serviceable parts are inside. Repair should be done by authorized service personnel only.

Shock Hazard

• This appliance has a polarized plug (one wide blade) that reduces the risk of electric shock. The plug fits only one way into a polarized outlet. Do not defeat the safety purpose of the plug by modifying the plug in any way or using an adapter. If the plug does not fit, reverse the plug. If it still does not fit, have an electrician replace the outlet.
• Do not plug this appliance into an outlet with a voltage other than specified on the bottom of this appliance.
• We selected a short cord for this Coffee Maker to reduce the hazards of becoming tangled in, or tripping over a longer cord. If you need to use a longer cord, an approved extension cord may be used. The electrical rating of the extension cord must be equal to or greater than the rating of
• Coffee Maker. Make sure the extension cord is arranged so that it cannot be pulled on by children or tripped over.
• If the supply cord is damaged, it must be replaced by the manufacturer, its service agent, or similarly qualified persons in order to avoid a hazard.
• To avoid an electrical circuit overload, do not use any high wattage appliance on the same circuit as this appliance. This Coffee Maker is not intended for use by children, persons with reduced physical, sensory, or mental capabilities, or lack of experience and knowledge, unless they have received supervision or instruction concerning use of the appliance by a person responsible for their safety.

SAVE THESE INSTRUCTIONS

WARNING: SHOCK HAZARD

• ONLY FOR USE WITH 110V/120V AC OUTLET.
• DO NOT USE ADAPTER.
• FAILURE TO FOLLOW THESE INSTRUCTIONS CAN RESULT IN DEATH, FIRE OR ELECTRICAL SHOCK.

This symbol alerts you to important operating and service instructions.

WARNING

RISK OF FIRE OR ELECTRIC SHOCK
DO NOT OPEN

• WARNING, TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK) NO USER-SERVICEABLE PARTS INSIDE REPAIR SHOULD BE DONE BY AUTHORIZED SERVICE PERSONNEL ONLY

This symbol alerts you to the risk of fire or electric shock in the accompanying message.

Congratulations on your new OXO Brew appliance

• Register your product at oxo.com/productregistration for updates and other relevant information.
• Although we appreciate registration, it is not required. As part of our privacy policy, we never sell or give away your information.
• If you have any trouble with the product during the warranty period, do not attempt to return it to a retail store. Instead, please email [email protected] or call 800-545-4411.

This machine was tested to guarantee quality.
As a result, a small amount of filtered water may remain inside.

Meet Your Coffee Maker

Small Brew Basket: Optimizes flavor when brewing 2-4 cups

• Only use the small brew basket and #2 filter when brewing into a mug.

Large Brew Basket: Optimizes flavor when brewing 5-12 cups

• Use the large brew basket and commercial basket filter when brewing into the carafe.

Before You Begin

1. Remove all packaging
2. Clean and wash all parts
   • For detailed cleaning instructions, see p.12
   • Warning: Do not use abrasive pads, harsh chemicals or spray cleaners. Carate is not dishwasher safe.
3. Plug in Coffee Maker
4. Set clock
   • Turn knob and press to select 12 or 24-hour mode. Turn knob and press to select current time.
   • Note: You can adjust the time at any point by turning the knob to select “SET CLOCK” and repeating this step.
5. Run water only 9-12 Cup Brew Cycle
   • Fill water tank with filtered water to 12 cup fill line. Turn knob to select “BREW NOW” then choose 9-12 cups. Press Brew button to start.
   • Note: Display will show “PREHEAT” while the water is being heated, “BREWING” when water is brewing, and “READY” when complete.

A Note About Water

• Your Coffee Maker uses all the water you put in the tank every time you brew. Add only as much filtered water as you need for your coffee. For example, if you want to make 3 cups of coffee, only fill the water tank to the 3-cup fill line.

Brew tip: If you’re brewing a single mug, use your mug to measure the water and fill the water tank for a perfect cup.

Note: For best results, always use filtered water. Do not use distilled water.

Water / Coffee Ratio

Yield| 2 Cups| 3 Cups| 4 Cups| 5 Cups| 6 Cups| 7 Cups| 8 Cups| 9 Cups| 10 Cups| 11 Cups| 12 Cups
---|---|---|---|---|---|---|---|---|---|---|---
Water| 10 oz /

296 mL

| 15 oz /

444 mL

| 20 oz /

591 mL

| 25 oz /

739 mL

| 30 oz /

887 mL

| 35 oz /

1035 mL

| 40 oz /

1183 mL

| 45 oz / 1332mL| 50 oz /

1480 mL

| 55 oz /

1628 mL

| 60 oz / 1776mL
Coffee

(Ground)

| 16g

(2 scoops)

| 24g

(3 scoops)

| 32g

(4 scoops)

| 40g

(5 scoops)

| 48g

(6 scoops)

| 56g

(7 scoops)

| 64g

(8 scoops)

| 72g

(9 scoops)

| 80g

(10 scoops)

| 88g

(11 scoops)

| 96g

(12 scoops)

OXO recommends using approximately 8 grams of medium-ground coffee per cup (5 fl oz)

• Coffee dosage recommendations are based on the Specialty Coffee Association (SCA) Golden Cup Standard designed for optimal extraction and strength. 1 level OXO scoop = approximately 8 grams of medium-ground coffee.

Setting the Clock

1. Set Clock Mode
2. Turn knob to “SET CLOCK” press to select 12 or 24 hour mode.
3. Choose AM or PM
   • Turn knob and press to select AM or PM.
4. Select Time
   • Turn knob and press to select current time in hours, then minutes.

Note: You can adjust the time at any point by turning the knob to select “Set Clock” and repeating this step.

Using the Brew Baskets

Small Brew Basket

Only use when brewing directly into mugs.
Do not insert Small Brew Basket inside Large Brew Basket.

1. Face basket rest toward the back of the machine.
2. Place basket directly down into coffee maker.
3. Fold handle forward to rest flat.

Large Brew Basket

1. Face basket rest toward the back of the machine.
2. Insert basket at an angle. Ensure basket rest is snapped under the lip of the machine.
3. Fold handle forward to rest flat.

Brewing into Carafe

1. Snap in Large Brew Basket
   • Add commercial basket large filter and ground coffee.
   • Note: Never use more than 12 level scoops of ground coffee when using the Large Brew Basket to avoid overflowing.
   • Only use the Large Brew Basket when brewing into carafe.
2. Add filtered water to water tank
   • Your Coffee Maker uses all the water you put in the tank for every brew cycle. Always fill between the MIN and MAX fill lines.
3. Ensure carafe is in place
   • Close both lids.
   • Note: When making smaller amounts of coffee in the carafe, OXO recommends pre-heating the carafe with hot water from the sink for one minute before brewing.
4. Select “BREW NOW”
   • Press either button to wake up Coffee Maker. Turn knob until “BREW NOW” is highlighted and press to select.
5. Select Brew range
   • Turn knob to desired cup range and press to select.
   • Note: Coffee Maker will default to your last cup selection.
6. Press BREW button
   • Display will show “PREHEAT” while the water is being heated, “BREWING” when coffee is brewing. Display will show “READY” and Coffee Maker will beep when brewing is complete.

• If the carafe icon starts blinking when you press the Brew Button, ensure the carafe is properly in place.
• When brewing is complete, the display screen will show “READY” and the freshness timer will show how long ago the coffee was brewed.
• If you remove the carafe to sneak a cup during the brewing process, Coffee Maker will pause brewing. Replace carafe within 60 seconds to continue brewing. If the carafe is not replaced within 60 seconds, Coffee Maker will beep twice and the brew cycle will be canceled.
• You can cancel at any time by pressing the BREW button. The machine will then go to sleep mode.
• Do not open the brew basket lid during brew cycle

Podless Brewing into Mug

1. Insert Small Brew basket
   • Remove Large Brew Basket before inserting Small Brew Basket. Add #2 paper filter and ground coffee.
   • Note: Never use more than 4 level scoops of ground coffee when using the Small Brew Basket to avoid overflow.
   • Only use the Small Brew Basket when brewing directly into mug. Do not use the Large Brew Basket to prevent overflowing.
2. Add filtered water to water tank
   • Fill to number of cups desired.
   • Your Coffee Maker will use all of the water you put in the tank for every brew cycle. We recommend using your mug to measure water before adding to water tank to ensure it won’t overflow.
3. Place drip tray and mug
   • Place Drip Tray centered on the base, then place mug on top. The drip tray will act as a platform to raise mug and reduce splashing during brewing.
4. Select “BREW NOW”
   • Ensure both lids of Coffee Maker are closed. Press either button to wake up Coffee Maker. Turn knob until “BREW NOW” is highlighted and press to select.
5. Select 2 – 4 cups
   • Turn knob until you reach 2-4 cups and press to select.
   • Note: The Coffee Maker will default to your last cup selection.
6. Press Brew button
   • Display will show “PREHEAT” while the water is being heated, “BREWING” when coffee is brewing. When brewing is complete, Coffee Maker will beep and display “READY”.

• You can cancel a any time by pressing the BREW button. The machine will then go to sleep mode.
• After brewing, drip tray should remain on the base to catch any residual drips.
• Do not open the brew basket lid during brew cycle

Setting Brew Later Timer

1. Snap in Large or Small Brew Basket
   • Select the Large Brew Basket for 5 or more cups, and the Small Brew Basket for 2-4 cups. Add paper filter and ground coffee. Use 1 level scoop per cup or adjust to suit your preference.
2. Add filtered water to water tank
   • Fill to number of cups desired.
   • Your Coffee Maker will use all the water you put in the tank for every brew cycle. If you are programming the machine to brew in a carafe, add up to 12 cups of water in the water tank. If you are programming the machine to brew in a mug, add up to 4 cups of water in the water tank.
   • Note: We recommend using your mug to measure when not using the carafe to avoid overflowing.
3. Ensure carafe or mug is in place and close both lids
4. Select “BREW LATER”
   • Press either button to wake up Coffee Maker. Turn knob until “BREW LATER” is highlighted and press to select.
5. Select cup range
   • Turn knob until you reach the desired number of cups and press to select.
   • Note: When brewing into a mug, don’t select a number higher than 4 cups.
6. Set time
   • Turn knob until you reach your desired brew time and press to select.
   • Note: Once the brew time has been selected, the display will go into sleep mode after a few seconds. The programmed time will show in the bottom right corner of the screen.

• To cancel after brew time has been selected, turn the knob to highlight ‘BREW LATER’ and press the knob to cancel. The alarm symbol and programmed time will disappear when wake-up timer is canceled.
• If set in carafe mode, removing the carafe from the base for more than 60 seconds after the brew time has been set will also cancel the programmed brew time.

Cleaning & Care

Always unplug your Coffee Maker before cleaning it. Any service or maintenance other than cleaning or descaling should be performed by an authorized service representative. For more information, call OXO Customer Service at 800-545-4411.

Warning: Never immerse the Coffee Maker power cord or plug in water. Do not allow liquid to come in contact with power cord or plug. Doing so can result in electrical shock or death.

• Regular Cleaning

  • Clean exterior regularly with a damp cloth and wipe dry.
  • Descale your Coffee Maker regularly. See pg. 13 for descaling instructions.

• Stain Removal

  • Remove coffee oil stains in the carafe by soaking overnight with a small amount of dishwasher detergent and water. Rinse thoroughly.

• Filters

  • To replace filters for Small Brew Basket, purchase #2 cone paper filters. To replace filters for Large Brew Basket, purchase commercial basket large filters.

• Drying

  • Keep water tank and brew basket lids open after brewing for quick drying.

• Hand wash carafe and lid with mild detergent after use. Rinse thoroughly. Carafe and lid are not dishwasher safe. Placing carafe in dishwasher will compromise the vacuum insulation.

• Rainmaker™, drip tray, brew baskets, and mixing tube are top-rack dishwasher safe.

Descaling

The display screen will show an exclamation point next to CLEAN every 90 cycles as a helpful reminder that it’s time to descale. Your Coffee Maker will not work properly if it is not descaled regularly. The warranty is voided if descaling is not carried out in accordance with these instructions. Using filtered water will help prevent mineral buildup.

1. Add Descaling Solution
   • Add a mixture of water and descaling solution to water tank. Dilute your descaling solution by following the water-to-solution ratio on your descaling solution.
   • Note: If using vinegar to descale, fill the water tank to the 6-cup line with vinegar and fill to the 12-cup line with water to make a 50/50 ratio.
2. Run the Cleaning Cycle
   • Turn knob until “CLEAN” is highlighted and press to select.
   • Note: Cleaning cycle will take around 25 minutes. Time will vary based on amount of mineral deposit. Allow cycle to finish to ensure machine is fully descaled.
3. Run a Water-Only Cycle
   • Add filtered water to the 12–cup fill line and run 9-12-cup cycle with water only to rinse machine.

Notes on Descaling

• Scale is a naturally occurring buildup of mineral deposits.
• How often you should descale your Coffee Maker depends on water hardness.
• OXO Brew Descaling Solution is available at www.oxo.com; follow solution’s recommended use.

Display Notifications

If these errors are not resolved within 10 seconds, the brew cycle will be canceled.

Troubleshooting

Problem Solution

Coffee Maker base is warm after brewing.

| The base of Coffee Maker may get warm after brewing, especially after a 12-cup cycle or multiple cycles in a row. However, to avoid burnt-tasting coffee, there is no built-in heater in the base.

Water is bubbling/not bubbling while brewing.

| The water is heated to exactly the right temperature for coffee to meet the SCA standards, so it won’t always look like it’s boiling before brewing begins. However, during the large-quantity brew cycles, you may see a few small bubbles in the water while it’s being heated. That’s normal!
There is still condensation in the water tank after I finish brewing.| This is normal. Leave the water tank lid open between uses so that the water can evaporate and the water tank can dry out.
Coffee Maker is beeping.| If Coffee Maker beeps while trying to brew, check the display notifications on page 14.
Coffee Maker is popping or cracking during the brew cycle.| This is normal. At the end of the brewing cycle, Coffee Maker is pumping a mixture of water and air resulting in some popping noises.
Coffee Maker had water in the tank when I received it.| Every Coffee Maker is tested to guarantee quality. As a result, a small amount of filtered water may remain inside.

What filters do I need?

| To replace filters for the Small Brew Basket, purchase #2 cone paper filters. To replace filters for the Large Brew Basket, purchase commercial basket large filters.

Coffee Maker screen says “CLN”.

| Coffee Maker will will show CLN or show an exclamation point next to “Clean” on the bottom menu every 90 cycles as a helpful reminder that it’s time to descale. Follow instructions.
Coffee Maker is beeping and screen shows a set of letters (such as “HHHH”)| Coffee Maker overheated. Coffee Maker can overheat due to excess scale build up. Wait 15 minutes for Coffee Maker to cool down and descale with descaling solution following the instructions.

For the most up-to-date troubleshooting information, visit oxo.com

Our Guarantee

TWO-YEAR Warranty

Your OXO Brew appliance is guaranteed by OXO for two years from the date of purchase in the case of any manufacturing defects in materials or workmanship. This OXO warranty is only offered on OXO Brew appliances sold new and utilized in the US and Canada. The OXO warranty covers all costs related to restoring the proven defective product through the repair or replacement of any defective part and necessary labor so that it conforms to its original specifications. A replacement product may be provided instead of repairing a defective product. OXO’s exclusive obligation under this warranty is limited to such repair or replacement.

A receipt indicating the purchase date is required for any claims, so please keep it in a safe place. We recommend that you register your product on our website, www.oxo.com/productregistration. Although greatly appreciated, the product registration is not required to activate any warranty and product registration does not eliminate the need for the original proof of purchase.

The warranty does not cover damages resulting from misuse or abuse of the product and/or uses inconsistent with this Instruction Manual, attempts at repair, theft, use with unauthorized attachments or failure to follow the instructions provided with the product. The warranty becomes void if attempts at repair are made by nonauthorized third parties and/or if spare parts, other than those provided by OXO, are used. You may also arrange for service after the warranty expires at an added cost. For questions, returns, repairs or warranty claims within the U.S., please visit www.oxo.com or contact OXO Customer Service at 800-545-4411. We will be glad to assist you.

For customer service, claims, or questions on sales in Canada, OXO Customer Service will gladly put you in touch with the appropriate individuals. This warranty gives you specific legal rights, and you may have other legal rights which vary from state to state, country to country, or province to province. The customer may assert any such rights at their sole discretion.

CONTACT

CONTACT INFO

If you have any trouble with the product during the warranty period, do not attempt to return it to a retail store. Instead, please visit us online at www.oxo.com or contact us here:

OXO U.S. Customer Service

• Hours: Monday–Friday, 8:00am – 5:00pm (ET)
• Phone: 800-545-4411
• Mail: OXO International, Inc.
• 1331 S Seventh St., Building 1, Chambersburg, PA 17201-9912

Outside the U.S

• Please contact your local distributor or email [email protected]

Better brewing.
Better coffee. Better day.

References

• OXO Good Grips, Brew, SteeL, Tot
• OXO | Product Registration
• OXO | Product Registration

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