Jabra 7 Pro Titanium Black True Wireless Earbuds Instructions

June 15, 2024
Jabra

Jabra 7 Pro Titanium Black True Wireless Earbuds

Specifications

  • Bluetooth profile: Hands Free (HFP), Headset (HSP), Advanced Audio Distribution Profile (A2DP)
  • Colour: Titanium Black

Product Usage Instructions

Pairing with a Mobile Device

  1. Ensure that both your Jabra Elite 7 Pro and your mobile device have sufficient battery power.
  2. Open the Bluetooth settings on your mobile device.
  3. Put your Jabra Elite 7 Pro in pairing mode by pressing and holding the Bluetooth button until the LED indicator starts flashing.
  4. Select the Jabra Elite 7 Pro from the list of available devices on your mobile device.
  5. Follow any additional on-screen prompts to complete the pairing process.

Pairing with a Computer or Softphone Client
Note: Pairing with a computer or softphone client may result in limited functionality.

  1. Ensure that your computer or softphone client supports the Hands Free (HFP) or Headset (HSP) Bluetooth profiles, as well as the Advanced Audio Distribution Profile (A2DP).
  2. Make sure that all devices, including your Jabra Elite 7 Pro, are updated with the latest firmware/software.
  3. Follow the same steps as pairing with a mobile device, but select your Jabra Elite 7 Pro from the list of available devices on your computer or softphone client.

Troubleshooting when Connected to a Computer or Softphone Client

  1. Check that the Bluetooth connection is active on your computer.
  2. If you’re experiencing issues, remove the previous pairing and re-pair your Jabra Elite 7 Pro with your computer or softphone client.
  3. If problems persist, reset your Jabra Elite 7 Pro by following the reset instructions in the user manual.
  4. Ensure that you have the latest version of the softphone client installed on your computer.
  5. Make sure that your Jabra Elite 7 Pro is selected as the audio device on both your computer and the softphone client.

FAQ

Can I pair my Jabra Bluetooth device with a computer or softphone?
A Jabra Bluetooth device is optimized for use with a mobile device such as a smartphone or tablet. While it is possible to pair a Jabra Bluetooth device with a computer and connect to a softphone client like Microsoft Teams, please note that the full functionality may not be available. The buttons may not work for call controls as they would with a mobile device. To pair with a computer or unsupported device, ensure that it supports the Hands Free (HFP) or Headset (HSP) Bluetooth profile and the Advanced Audio Distribution Profile (A2DP). Additionally, make sure all devices, including your Jabra device, have the latest firmware/software updates. If you encounter any challenges when connected to a computer or softphone client, try the following troubleshooting steps:

  • Check that the Bluetooth connection is active on the computer.
  • Remove the previous pairing and re-pair your Jabra Bluetooth device.
  • Reset your Jabra Bluetooth device.
  • Ensure that you have the latest version of the softphone client installed.
  • Make sure that your Jabra device is selected as the audio device on both your computer and the softphone client.

PAIRING

Can I pair my Jabra Bluetooth device with a computer or softphone?
A Jabra Bluetooth device is optimized for use with a mobile device such as a smartphone or tablet. Some users may have success pairing a Jabra Bluetooth device with a computer and then connecting to a softphone client such as Microsoft Teams. However, the full functionality of the Jabra device may not be available. For example, you may be able to send and receive audio, but the buttons may not work for call controls the way they would with a mobile device.
If you do pair with a computer or unsupported device, note that it must support the following:

  • The Hands Free (HFP) or Headset (HSP) Bluetooth profile.
  • The Advanced Audio Distribution Profile (A2DP) Bluetooth profile.

In addition, ensure that all devices, including your Jabra device, are up to date with the latest firmware/software. When pairing your Jabra Bluetooth device, follow the same steps that you would for pairing with a mobile device. To troubleshoot challenges when connected to a computer or softphone client, try the following steps:

  • Check that the Bluetooth connection is active on the computer.
  • Remove the previous pairing and re-pair.
  • Reset your Jabra Bluetooth device.
  • Ensure that you have the latest version of the softphone client installed.
  • Ensure that your Jabra device is selected as the audio device on your computer and the softphone client.

https://www.jabra.com/supportpages/jabra- elite-7-pro/100-99172701-98/faq/b0e77e3a-d177-43d4-a4ca-cb07b7582640

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