KitchenAid KCO128 Digital Countertop Oven with Air Fry and Pizza Owner’s Manual

June 15, 2024
KitchenAid

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KitchenAid KCO128 Digital Countertop Oven with Air Fry and Pizza

KitchenAid-KCO128-Digital-Countertop-Ovenwith-Air-Fry-and-Pizza-
PRODUCT

Product Information

Specifications

  • Model: KCO128
  • Product Type: Countertop Oven Toaster Oven
  • Dimensions: Not specified
  • Weight: Not specified

Parts and Features

The Countertop Oven Toaster Oven (Model KCO128) comes with the following parts and features:

  1. Toughened Glass Window
  2. Removable Crumb Tray
  3. Cool Down Surface for Removable Oven Rack
  4. Chrome-plated Steel Broiling Rack
  5. Enamel-coated Pan
  6. Chrome-plated Steel Oven Rack
  7. Door Handle
  8. Air Fry Basket
  9. Pizza Stone
  10. Start: Start Selected Cooking Mode
  11. Cancel: Stops Selected Cooking Mode
  12. Options
  13. Temperature/Timer Knob
  14. Mode Knob: Cooking Mode Selector
  15. Preheating Icon
  16. Toast Icon
  17. Bagel Icon
  18. Shade Icon
  19. Fresh Icon
  20. Frozen Icon
  21. Minutes Icon
  22. Hours Icon
  23. Celsius Icon
  24. Fahrenheit Icon
  25. Convection Icon

Product Safety

When using the Countertop Oven Toaster Oven, it is important to follow these safety precautions:

  1. Read all instructions carefully to prevent misuse and personal injury.
  2. Do not touch hot surfaces. Always use handles or knobs.
  3. Avoid putting the cord, plugs, or any parts of the Countertop Oven in water or other liquids to prevent electrical shock.
  4. This appliance is not intended for use by children or individuals with reduced physical, sensory, or mental capabilities.
    • Close supervision is required when using the oven near children.
  5. Do not use the Countertop Oven if the cord or plug is damaged, or if it malfunctions, is dropped, or is damaged in any way. Contact an Authorized Service Facility for examination and repair.
  6. Only use accessories and attachments recommended or sold by KitchenAid to avoid fire, electrical shock, or injury.
  7. Keep the cord away from hot surfaces and do not let it hang over the edge of a table or counter.
  8. Avoid placing the Countertop Oven on or near a hot gas or electric burner, or in a heated oven.
  9. Exercise extreme caution when moving the oven if it contains hot oil or other hot liquids.
  10. Be careful when removing the Multipurpose Pan or oven Rack, or disposing of hot grease.
  11. Avoid inserting oversized foods or metal utensils into the Countertop Oven as they may cause a fire or electric shock.
  12. Do not cover the Countertop Oven or place it near flammable materials while in operation. Avoid storing items on top of the appliance during use.
  13. Do not clean the oven with metal scouring pads as they may break off and create an electric shock hazard.
  14. Exercise caution when using containers made of materials other than metal or glass.
  15. Do not store any materials other than KitchenAid-recommended accessories in the Countertop Oven.
  16. Avoid placing paper, cardboard, plastic, or similar materials inside the Countertop Oven.

Product Usage

Preparing for Use

  1. Place the Countertop Oven on a stable and heat-resistant surface.
  2. Ensure that the Toughened Glass Window is clean and free from any obstructions.
  3. Remove all packaging materials and accessories from the oven.
  4. Wipe the interior and exterior surfaces of the oven with a damp cloth to remove any dust or residue.
  5. Place the oven rack, broiling rack, and enamel-coated pan in their respective positions inside the oven.
  6. Make sure the removable crumb tray is properly inserted at the bottom of the oven.
  7. Connect the Countertop Oven to a grounded electrical outlet.

Selecting Cooking Modes

The Countertop Oven offers various cooking modes. Follow these steps to select a cooking mode:

  1. Turn the Mode Knob to the desired cooking mode. The selected mode will be indicated by the corresponding icon on the control panel.
  2. Use the Temperature/Timer Knob to adjust the temperature or cooking time as needed. The selected temperature or time will be displayed on the control panel.

Using the Oven

Once the cooking mode and settings are selected, follow these steps to use the Countertop Oven:

  1. Preheat the oven if necessary. The Preheating Icon will be displayed while the oven is preheating.
  2. Place the food or ingredients on the desired rack or pan inside the oven.
  3. Close the oven door securely.
  4. Press the Start button to start the cooking process.

Stopping the Cooking Process

To stop the cooking process, press the Cancel button. The oven will immediately stop heating and turn off.

Cleaning and Maintenance

Follow these guidelines to clean and maintain your Countertop Oven:

  1. Before cleaning, make sure the oven is unplugged and cool.
  2. Remove any food debris from the oven by wiping it with a damp cloth or sponge.
  3. Wash the removable crumb tray, oven rack, broiling rack, enamel-coated pan, and other accessories with warm, soapy water. Rinse thoroughly and dry before reassembling.
  4. Wipe the interior and exterior surfaces of the oven with a damp cloth or sponge. Avoid using abrasive cleaners or scouring pads.

Storage

When not in use, ensure that the Countertop Oven is completely cool before storing it. Store it in a clean and dry place, away from direct sunlight and heat sources.

FAQ (Frequently Asked Questions)

Q: Can I use metal utensils in the Countertop Oven?

  • A: No, it is not recommended to use metal utensils in the Countertop Oven as they may cause a fire or risk of electric shock.

Q: Can I store items on top of the Countertop Oven while it is in operation?

  • A: No, it is not safe to store any items on top of the Countertop Oven while it is in operation as it may cause a fire or damage to the appliance.

Q: Can I clean the oven with metal scouring pads?

  • A: No, it is not recommended to clean the oven with metal scouring pads as they may break off and create a risk of electric shock. Use a damp cloth or sponge for cleaning instead.

PARTS AND FEATURES

KitchenAid-KCO128-Digital-Countertop-Ovenwith-Air-Fry-and-Pizza-
FIG-1

  1. Toughened Glass Window
  2. Removable Crumb Tray
  3. Cool Down Surface for Removable Oven Rack
  4. Chrome-plated Steel Broiling Rack
  5. Enamel-coated Pan
  6. Chrome-plated Steel Oven Rack
  7. Door Handle
  8. Air Fry Basket
  9. Pizza Stone
  10. Start: Start Selected Cooking Mode
  11. Cancel: Stops Selected Cooking Mode
  12. Options
  13. Temperature/Timer Knob
  14. Mode Knob: Cooking Mode Selector
  15. Preheating Icon
  16. Toast Icon
  17. Bagel Icon
  18. Shade Icon
  19. Fresh Icon
  20. Frozen Icon
  21. Minutes Icon
  22. Hours Icon
  23. Celsius Icon
  24. Fahrenheit Icon
  25. Convection Icon

NOTE: Press and hold the Options button for 3 seconds to switch between the temperature units Fahrenheit (°F) and Celsius (°C).

PRODUCT SAFETY

  • Your safety and the safety of others are very important.
  • We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety messages.
  • This is the safety alert symbol.
  • This symbol alerts you to potential hazards that can kill or hurt you and others.
  • All safety messages will follow the safety alert symbol and either the word “DANGER” or “WARNING.” These words mean:
  • You can be killed or seriously injured

DANGER

  • if you don’t immediately follow instructions.
  • You can be killed or seriously injured
  • WARNING if you don’t follow instructions.
  • All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury and tell you what can happen if the instructions are not followed.

IMPORTANT SAFEGUARDS

When using electrical appliances, basic safety precautions should always be followed, including the following:

  1. Read all instructions. Misuse of appliances may result in personal injury.
  2. Do not touch hot surfaces. Use handles or knobs.
  3. To protect against the risk of electrical shock, do not put the cord, plugs, or any parts of the Countertop Oven in water or other liquid.
  4. This appliance is not intended for use by children or by persons with reduced physical, sensory, or mental capabilities, or lack of experience and knowledge. Close supervision is necessary when any appliance is used near children. Children should be supervised to ensure that they do not play with the appliance.
  5. Do not operate any appliance with a damaged cord or plug, or after the appliance malfunctions, or is dropped or damaged in any manner. Return the appliance to the nearest Authorized Service Facility for examination, repair, or electrical or mechanical adjustment.
  6. The use of accessories/attachments not recommended or sold by KitchenAid may cause fire, electrical shock, or injury to persons.
  7. Do not let the cord hang over the edge of the table or counter, or touch hot surfaces.
  8. Do not place on or near a hot gas or electric burner, or in a heated oven.
  9. Extreme caution must be used when moving an appliance containing hot oil or other hot liquids.
  10. Use extreme caution when removing Multipurpose Pan or oven Rack, or disposing of hot grease.
  11. Oversize foods or metal utensils must not be inserted in a Countertop Oven as they may create a fire or risk of electric shock.
  12. A fire may occur if the Countertop Oven is covered or touching flammable material, including curtains, draperies, walls, and the like, when in operation. Do not store any item on top of the appliance when in operation.
  13. Do not clean with metal scouring pads. Pieces can break off the pad and touch electrical parts, creating a risk of electric shock.
  14. Extreme caution should be exercised when using containers constructed of materials other than metal or glass.
  15. Do not store any materials, other than KitchenAid recommended accessories, in this Countertop Oven when not in use.
  16. Do not place any of the following materials in the Countertop Oven: paper, cardboard, plastic, or anything similar.
  17. Do not cover the crumb drawer or any part of the Countertop Oven with metal foil. This will cause overheating of the oven.
  18. To disconnect, turn the Countertop Oven “off” by pressing the Cancel button, then remove the plug from the wall outlet.
  19. Do not use the appliance outdoors.
  20. Do not use the appliance for other than intended use.
  21. Unplug from the outlet when not in use and before cleaning. Allow to cool before putting on or taking off parts.

SAVE THESE INSTRUCTIONS This product is designed for household use only.

ELECTRICAL REQUIREMENTS

  • Electrical Shock Hazard
  • Plug into a grounded 3-prong outlet.
  • Do not remove the ground prong.
  • Do not use an adapter.
  • Do not use an extension cord.
  • Failure to follow these instructions can result in death, fire, or electrical shock.
  • Voltage: 120 V~
  • Frequency: 60 Hz
  • Power: 1800 W
  • NOTE: If the plug does not fit in the outlet, contact a qualified electrician.
  • Do not modify the plug in any way.
  • Do not use an adapter.
  • Do not use an extension cord. If the power supply cord is too short, have a qualified electrician or service technician install an outlet near the appliance.
  • The cord should be arranged so that it will not drape over the countertop or tabletop where it can be pulled on by children or tripped over unintentionally.

GETTING STARTED

  • Before first use, clean all parts and accessories (see “Care and Cleaning” section). Place the Countertop Oven on a dry and flat level surface.
  • Remove all packaging materials and labels, if present.
  1. Make sure all sides are positioned with at least a 4” (10 cm) distance.
  2. Open the door and align the rack with the grooves for desired positions (see” Countertop Oven Rack Position” section).
  3. Plug into a grounded 3-prong outlet. Your Countertop Oven is now ready to use.

NOTE: Upon first use, the Air Fryer may produce light smoke. This is normal.

TIME RECOMMENDATION – AIR FRY FUNCTION

FOOD PORTION TEMPERATURE °F(°C) TIME
Chicken Nuggets 1 Layer 425°F (218°C) 8-10 minutes
Chicken Tenders 1 Layer 425°F (218°C) 13-15 minutes
Chicken Wings 1 Layer 425°F (218°C) 18-20 minutes
Fish Fillets 1 Layer 450°F (232°C) 12-14 minutes
Fish Sticks 1 Layer 450°F (232°C) 10-12 minutes
French Fries 1 Layer 425°F (218°C) 22-24 minutes
Mozzarella Sticks 1 Layer 450°F (232°C) 5-7 minutes
Taquitos 1 Layer 400°F (204°C) 5-7 minutes

NOTE: Gently spray the basket with oil before each batch of food. No more oil is needed. Results may vary with different food brands and sizes. Follow the Toaster Oven instructions from the back of the food package and reduce time.
TIP: When cooking fatty foods, such as non-breaded poultry with skin, use the baking pan instead of the Air Fry Basket to catch excess oil that may drip from the food.

COOKING FUNCTIONS

PREHEATING

  • Preheating your Countertop Oven is important for consistent and even results. Once you select your desired cooking mode or any other settings, press “Start”.
  • The light ring around the Start button will be on, and the Preheat indicator will show on the LCD. Once the oven has reached the set temperature, a tone will sound to let you know that you can insert food and begin cooking.
  • Preheating is NOT necessary in all cooking modes.
  • To skip the Preheat and Start the timer directly, push the Start button a second time.
  • NOTE: Automatic Preheat is not programmed for dehydration, Keep Warm, Reheat, Toast, and Bagel functions.

CONVECTION

  • The convection fan is controlled by the Options button. Pushing the Options button will toggle the fan ON or OFF for Bake. A “Convection” label and fan icon will appear on the display when the convection fan is on.
  • The Air Fry function uses a high-speed convection fan that cannot be turned off. The Dehydrate function uses the high-speed convection fan as preset, but it may be turned off by pushing the Options button.

COOKING FUNCTIONS

COOKING FUNCTION| RECOMMEND RACK POSITION| **PRESET TEMP. °F (°C)| TEMPERATURE RANGE °F (°C)| PRESET TIME| PREHEAT**
---|---|---|---|---|---


Dehydrate

| ****

Upper/Lower

| ****

150°F (66°C)

| 80–180°F (27–82°C)| ****

6 hours

| ****

Proof| Lower| 90°F (32°C)| 80–100°F (27–38°C)| 30 minutes| –


Air Fry

| ****

Lower

| ****

400°F (205 °C)

| 150–450°F (66–232°C)| ****

17 minutes

| ****

Auto

Bake| Lower| 350°F (176°C)| 150–450°F (66–232°C)| 30 minutes| Auto
Broil| Upper| 450°F (232°C)| 350°F (17 C)

450°F (232°C)

| 8 minutes| Auto
Reheat| Lower| 300°F (149°C)| 150–450°F (66–232°C)| 15 minutes| –
Keep Warm| Lower| 170°F (77°C)| 150–450°F (66–232°C)| 1 hour| –
Frozen Pizza| Lower| 400°F (204°C)| 150–450°F (66–232°C)| 17 minutes| Auto
Fresh Pizza| Lower| 450°F (232°C)| 150–450°F (66–232°C)| 15 minutes| Auto w/ stone

  • Note: Preheat can be skipped by pressing the “Start” button twice – not recommended for the Fresh Pizza function.
  • Cook all foods to a minimum of safe internal temperatures. Consuming raw or undercooked meats, poultry, seafood, shellfish, or eggs may increase your risk of foodborne illness.KitchenAid-KCO128-Digital-Countertop-Ovenwith-Air-Fry-and-Pizza-FIG-5

COUNTERTOP OVEN RACK POSITION

  • Bottom rack position for Air Fry, Bake, Dehydrate, Keep Warm, Pizza, Proof, Reheat
  • Top rack position for Broil, dehydrating

USING THE DEHYDRATE FUNCTION

  • The dehydrated option is to remove moisture content from veggies or fruits to dry and preserve them.KitchenAid-KCO128-Digital-Countertop-Ovenwith-Air-Fry-and-Pizza-FIG-7
  1. Set the Mode knob to Dehydrate.
    • The preset temperature of 150°F will be shown. If desired, rotate the knob to adjust.
    • Press the knob to show the preset time. The preset time is 6 hours. If desired, rotate the knob to adjust.
  2. Open the door and place the food in the center of the rack. Close the door. Press Start to start the cycle.
    • IMPORTANT: Always use oven mitts when removing pans or racks.
  3. When the time has elapsed, the end signal will sound and the Air Fryer will shut off automatically.

USING THE PROOF FUNCTION

  • The Proof function maintains a warm environment useful for rising yeast.
  • Use for dough. To speed up bread proofing. With a range of 80–100°F temperature and lower heating elements, this setting can be used to accelerate breadproofing (rising).
  1. Set the Mode knob to Proof.
    • The preset temperature of 90°F will be shown. If desired, rotate the knob to adjust.
    • Press the knob to show the preset time. The preset time is 30 minutes. If desired, rotate the knob to adjust.
  2. Open the door and place the food in the center of the rack. Close the door. Press Start to start the cycle.
  3. When the time has elapsed, the end signal will sound and the Countertop Oven will shut off automatically.KitchenAid-KCO128-Digital-Countertop-Ovenwith-Air-Fry-and-Pizza-FIG-10

USING THE PIZZA (FROZEN/FRESH) FUNCTION

The Pizza Function distributes power to the top and bottom heating elements to maintain the desired Oven temperature to cook homemade or Frozen Pizza.

  1. Set the Mode knob to Pizza.
    • The default mode is Frozen. To cook Fresh pizza, select the Options button to toggle to Fresh.KitchenAid-KCO128-Digital-Countertop-Ovenwith-Air-Fry-and-Pizza-FIG-11
  2. The preset temperatures are 400°F (204°C) for Frozen and 450°F (232°C) for Fresh pizza. If desired, rotate the knob to adjust.
    • Press the knob to show the preset time. The preset times are 17 minutes for Frozen and 15 minutes for Fresh pizza. If desired, rotate the knob to adjust.KitchenAid-KCO128-Digital-Countertop-Ovenwith-Air-Fry-and-Pizza-FIG-12
  3. Place the Pizza Stone in the Oven while the oven is preheating. Once the oven is preheated, take out the Pizza Stone and place the pizza on the stone. Insert back into the oven. Close the door.
    • Press Start to start the cycle.
  4. When the time has elapsed, the end signal will sound and the Countertop oven will shut off automatically. If cooking another Pizza, please make sure to preheat the Pizza Stone again.

Tips when using Pizza Function:

  • When using Fresh Pizza mode, recommended to preheat the oven (with Pizza Stone inside) for full time. If cooking multiple pizzas, recommended to always preheat the oven and stone again for optimal results.
  • Results may vary with different doughs, ingredients, and brands. For frozen pizzas, it is recommended to follow the time and temperature directions included in the food packaging.
  • Thick crust, self-rising, or deep-dish pizzas may require longer cooking times.

USING THE TOAST OR BAGEL FUNCTION

  • In Toast mode, your oven distributes power to the top and bottom heating elements to maintain the desired oven temperature.
  • In Bagel mode, the oven distributes power between the top and bottom heating elements to nicely brown the top of cut bagels while gently warming the outside.KitchenAid-KCO128-Digital-Countertop-Ovenwith-Air-Fry-and-Pizza-FIG-13
  1. Set the Mode knob to Toast/Bagel. Mode and Shade will be shown on the right screen.
  2. Open the door and place the food in the center of the rack. Close the door.KitchenAid-KCO128-Digital-Countertop-Ovenwith-Air-Fry-and-Pizza-FIG-14
  3. The toast option will be the default. Press the Options button to switch to the Bagel option. The Shade Icon will be flashing. Rotate the knob to adjust shade 1 (lowest) to 8 (highest). Press Start to start the cycle.
  4. When the time has elapsed, the end signal will sound and the Countertop Oven will shut off automatically.

USING THE AIR FRY FUNCTION

The Air Fry function uses a combination of hot air and heating elements to prepare crispy foods.

  1. Set the Mode knob to Air Fry.
    • The preset temperature of 400°F will be shown. If desired, rotate the knob to adjust.
    • Press the knob to show the preset time. The preset time is 17 minutes. If desired, rotate the knob to adjust.KitchenAid-KCO128-Digital-Countertop-Ovenwith-Air-Fry-and-Pizza-FIG-16
  2. Open the door and place the food in the center of the rack. Close the door. Press Start to start the cycle.
  3. When the time has elapsed, the end signal will sound and the Countertop Oven will shut off automatically.

USING THE BAKE FUNCTION

  • In Bake mode, food will be prepared in dry heat like bread, cake, toast, etc. Both the top and bottom cooking elements cycle on and off while baking.
  • Recipes will vary and cooking time should be monitored for desired results. For better cooking results, select the correct cooking pan to allow for proper air circulation.
  • The convection fan can be turned ON or OFF by pressing the convection button.
  1. Set the Mode knob to Bake/Conv Bake.
    • The preset temperature of 350°F will be shown. If desired, rotate the knob to adjust.
    • Press the knob to show the preset time. The preset time is 30 minutes. If desired, rotate the knob to adjust.
  2. Open the door and place the food in the center of the rack. Close the door. Press Start to start the cycle.
  3. When the time has elapsed, the end signal will sound and the Countertop Oven will shut off automatically.KitchenAid-KCO128-Digital-Countertop-Ovenwith-Air-Fry-and-Pizza-FIG-18

USING THE BROIL FUNCTION

  • Only the top cooking elements heat when the Broil function is selected. Use the included broil pan directly on the oven rack for even browning and easy cleanup.
  • The broil pan may also be used for the Bake and Warm settings.
  • The convection fan can be turned ON or OFF by pressing the convection button.
  1. Set the Mode knob to Broil.
    • The preset temperature of 450°F will be shown. If desired, rotate the knob to adjust.
    • Press the knob to show the preset time. The preset time is 8 minutes. If desired, rotate the knob to adjust.
  2. Open the door and place the food in the center of the rack. Close the door. Press Start to start the cycle.KitchenAid-KCO128-Digital-Countertop-Ovenwith-Air-Fry-and-Pizza-FIG-20
  3. When the time has elapsed, the end signal will sound and the Countertop Oven will shut off automatically.

USING THE REHEAT FUNCTION

  • In the Reheat function oven distributes power to the top and bottom elements to bring food to serving temperature.
  • The convection fan can be turned ON or OFF by pressing the convection button.
  1. Set the Mode knob to Reheat.
    • The preset temperature of 300°F will be shown. If desired, rotate the knob to adjust.
    • Press the knob to show the preset time. The preset time is 15 minutes. If desired, rotate the knob to adjust.KitchenAid-KCO128-Digital-Countertop-Ovenwith-Air-Fry-and-Pizza-FIG-22
  2. Open the door and place the food in the center of the rack. Close the door. Press Start to start the cycle.
  3. When the time has elapsed, the end signal will sound and the Countertop Oven will shut off automatically.

USING THE KEEP WARM FUNCTION

  • WARNING Food Poisoning Hazard
  • Do not let food sit in the oven for more than one hour before or after cooking.
  • Doing so can result in food poisoning or sickness.
  • In Keep Warm mode, your oven distributes power to the bottom elements to keep food warm after cooking, so it may be served hot.
  • The convection fan can be turned ON by pressing the convection button.
  1. Set the Mode knob to Keep Warm.
    • The preset temperature of 170°F will be shown. If desired, rotate the knob to adjust.
    • Press the knob to show the preset time. The preset time is 1 hour. If desired, rotate the knob to adjust.
  2. Open the door and place the food in the center of the rack. Close the door. Press Start to start the cycle.
  3. When the time has elapsed, the end signal will sound and the Countertop Oven will shut off automatically.KitchenAid-KCO128-Digital-Countertop-Ovenwith-Air-Fry-and-Pizza-FIG-24

CARE AND CLEANING

  • NOTE: Allow the Countertop Oven and accessories to cool completely before cleaning.
  • IMPORTANT: Allow the appliance to cool completely before putting on or taking off parts, and before cleaning the appliance.
  • IMPORTANT: Caring for a Pizza Stone only requires brushing off the surface of dried crumbs or food particles after baking. There is no water, soap, or scrubbing required.
  • Wait until the Pizza Stone has completely cooled, then brush off excess food particles and return to storage.
  • Keep in mind over time the Pizza Stone will likely develop some discoloration or staining – this is a result of normal usage.
  1. Unplug the Countertop Oven from the outlet.
    • To remove the Crumb Tray, Air Fry Basket, open the door, grasp the crumb tray handle, and slide straight out.KitchenAid-KCO128-Digital-Countertop-Ovenwith-Air-Fry-and-Pizza-FIG-25
  2. Empty and wash in warm, sudsy water, if needed. Dry with a soft cloth. Open the door and slide it back into place. A soft bristle brush can be used to clean the mesh on the Air Fry Basket.
  3. The following parts are dishwasher safe, but hand washing is recommended: Oven rack and Multipurpose pan.
  • IMPORTANT: Do not use cleaning agents, abrasive cleansers, or metal scouring pads on the inner or outer surfaces of the Air Fryer. They could scratch the surface.
  • INTERIOR: The inside walls of the oven feature a nonstick coating. Remove heavy spatter with a nylon or polyester mesh pad, sponge, or cloth dampened with warm water. Dry thoroughly.
  • EXTERIOR: Wipe the outside of the Air Fryer with a clean, damp cloth and dry thoroughly.
  • IMPORTANT: Ensure all parts and surfaces are completely dry before re-use.

TROUBLESHOOTING GUIDE

WARNING

  • Electrical Shock Hazard Plug into a grounded 3-prong outlet.
  • Do not remove the ground prong.
  • Do not use an adapter.
  • Do not use an extension cord.
  • Failure to follow these instructions can result in death, fire, or electrical shock.
PROBLEM SOLUTION
**** If the oven fails to start Check to see if the oven is plugged into a

grounded 3-prong outlet.
Check to see if the fuse in the circuit breaker box to the oven is in working order.
If the problem cannot be corrected| See the “Warranty and Service” sections. Do not return the Countertop Oven to the retailer – retailers do not provide service.
If the wrong temperature unit is displayed| Press and hold the Options button for 3 seconds to switch

between Fahrenheit (°F) and Celsius (°C) temperature units.

Upper cooking elements visibly glow, but bottom cooking elements do not| The upper cooking elements use higher power for better browning performance. The lower cooking elements are on, but may not visibly glow like the upper cooking elements. This is normal and your Countertop Oven is working properly.
If “E1 or E2” flashes on the display and a chime sounds| The NTC Sensor may not be working. This issue can not be corrected. Please see the “Warranty and Service” sections.
**** If “PF” is shown on the display| The oven will display “PF” when it is powered up for the first time or has experienced a power failure. If a cooking function was in process, dispose of food; it might not be thoroughly cooked.

LIMITED WARRANTY AND SERVICE

KITCHENAID® PRODUCT WARRANTY FOR THE 50 UNITED STATES, THE DISTRICT OF COLUMBIA, PUERTO RICO, AND CANADA

Length of Warranty: One Year Limited Warranty from date of delivery.
KitchenAid Will Pay for Your Choice of: Hassle-Free Replacement of your

product. See the next page for details on how to arrange for service, or call the Customer eXperience Center toll-free at 1-800-541-6390.

OR

The replacement parts and repair labor costs to correct defects in materials and workmanship that existed at the time of this product. was purchased. Service be provided by an Authorized KitchenAid Service Center.

KitchenAid Will Not Pay for (What is Not Covered By This Limited Warranty) :| A. Commercial, non-residential, or multiple family use or use inconsistent with product instructions and manuals.

B. Defects or damage resulting from accident, alteration, misuse, abuse, fire flood, or acts of God.

C. Any shipping or handling costs to deliver your product to an Authorized Service Center.

D. Replacement parts or repair labor costs for the product operated outside the 50 United States, District of Columbia, Puerto Rico, and Canada.

E. Damages, defects, or repairs caused by unauthorized servicers or use of non-genuine or third-party parts; however, the use of unauthorized service providers or non-genuine or third-party parts will not void this warranty.

F. Cosmetic damage (e.g., scratches, dents, chips, and other damage to finishes), unless damage results from defects in materials and workmanship and is reported to KitchenAid within 30 days from the date of delivery.

G. Discoloration, rust, or oxidation of surfaces resulting from caustic or corrosive environments (e.g., high salt concentrations, high moisture or humidity, or exposure to chemicals).

H. Products with original, factory-installed model/serial numbers removed, altered, or not easily determined.

I. Incidental or consequential damages resulting from product failure.

J. Consumable parts or accessories.

DISCLAIMER OF IMPLIED WARRANTIES

Implied warranties, including any implied warranty of merchantability or implied warranty of fitness for a particular purpose, are limited to ten years or the shortest period allowed by

law. Some states and provinces do not allow limitations on the duration of implied warranties of merchantability or fitness, so this limitation may not apply to you.

HOW STATE LAW APPLIES

This warranty gives you specific legal rights, and you may also have other rights that vary from state to state or province to province. Some states and provinces, such as California, do not allow for limitations on the date your warranty coverage begins, so this limitation may not apply to you.

HASSLE-FREE REPLACEMENT WARRANTY—50 UNITED STATES, DISTRICT OF COLUMBIA, AND PUERTO RICO

  • We’re so confident the quality of our products meets the exacting standards of KitchenAid that if your product should fail within the first year of ownership,
  • KitchenAid will arrange to deliver an identical or comparable replacement to your door free of charge and arrange to have your original Countertop Oven returned to us.
  • Your replacement unit will also be covered by our one-year limited warranty.
  • If your Countertop Oven should fail within the first year of ownership, simply call our toll-free Customer eXperience Center at 1-800-541-6390 Monday through Friday.
  • Please have your original sales receipt available when you call. Proof of purchase will be required to initiate the claim. Give the consultant your complete shipping address (no P.O. Box numbers, please).
  • When you receive your replacement Countertop Oven, use the carton, packing materials, and prepaid shipping label to pack up your original Countertop Oven and send it back to KitchenAid.

HASSLE-FREE REPLACEMENT WARRANTY—CANADA

  • We’re so confident the quality of our products meets the exacting standards of the KitchenAid brand that, if your product should fail within the first year of ownership due to defects in materials or workmanship, we will replace your product with an identical or comparable replacement. Your replacement unit will also be covered by our one-year limited warranty.
  • If your product should fail within the first year of ownership, simply call our toll-free Customer eXperience Center at 1-800-807-6777 Monday through Friday.
  • Please have your original sales receipt available when you call. Proof of purchase will be required to initiate the claim. Give the consultant your complete shipping address.
  • When you receive your replacement product, use the carton, packing materials, and prepaid shipping label to pack up your original product and send it back to KitchenAid.

ARRANGING FOR SERVICE AFTER THE WARRANTY EXPIRES, OR ORDERING ACCESSORIES AND REPLACEMENT PARTS

  • In the United States and Puerto Rico: For service information, or to order accessories or replacement parts, call toll-free at 1-800-541-6390 or write to:
  • Customer Experience Center, KitchenAid Small Appliances,  P.O. Box 218, St. Joseph, MI 49085-0218
  • Outside the United States and Puerto Rico: Consult your local KitchenAid dealer or the store where you purchased the product for information on how to obtain service.
  • For service information in Canada: Call toll-free 1-800-807-6777.
  • For service information in Mexico: Call toll-free 01-800-0022-767.
  • ®/™ ©2023 KitchenAid. All rights reserved. Used under license in Canada.
  • DISCOVER MORE. DÉCOUVREZ PLUS. DESCUBRA MÁS.KITCHENAID.COM/QUICKSTART
  • PRODUCT QUESTIONS OR RETURNS
  • QUESTIONS SUR LE PRODUIT OU LES RETOURS
  • PREGUNTAS SOBRE EL PRODUCTO O
  • DEVOLUCIÓNES USA: 1.800.541.6390KitchenAid.com
  • CANADA: 1.800.807.6777  KitchenAid.ca
  • MEXICO:KitchenAid.com.mx
  • LATIN AMERICA:KitchenAid-Latam.com
  • ®/™ ©2023 KitchenAid.
  • All rights reserved. Used under license in Canada.

Documents / Resources

| KitchenAid KCO128 Digital Countertop Oven with Air Fry and Pizza [pdf] Owner's Manual
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References

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